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Sr. Manager Transportation Operations
BD (Becton, Dickinson and Company
Operation supervisor job in Franklin Lakes, NJ
Scope
Reporting to the Associate Director, North America Transportation Compliance, Freight Pay/Audit & Analytics, the Sr. Manager, Transportation Operations is responsible for driving financial performance across inbound and outbound transportation activities supporting Becton Dickinson's manufacturing, sterilization, supplier, and warehouse operations. This role provides strategic oversight of transportation financial results, including annual budget development, quarterly forecasting, and monthly variance analysis.
The Sr. Manager partners closely with business operations to ensure cost performance aligns with expectations, identifying and implementing continuous improvement initiatives to deliver BD Excellence Deployment and achieve cost savings targets while enhancing customer experience. The Sr. Manager also plays a key role in developing and executing "Cost to Win" strategies, assessing process changes, aligning stakeholders, and driving implementation to deliver measurable results. Managing North America finished goods transportation spend of approximately $275M, this role is critical in ensuring effective governance and cost control. Responsibilities include overseeing the carrier rate process, ensuring compliance with Delegation of Authority, and maintaining accurate rate agreements for transportation planning and Freight Audit.
Job Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.
Key Responsibilities
* Lead Strategic Initiatives: Drive the planning, execution, and delivery of complex, high-impact supply chain programs and projects that bring value within the integrated supply chain, with a focus on North America.
* Cost Optimization & Service Improvement: Identify, recommend, and lead initiatives aimed at reducing transportation costs and improving service levels across the network.
* BD Excellence deployment:
* Drive deployment of BD Excellence approach, process and practices to sustain improvement, shape culture and grow empowerment.
* Collaboration: Work closely with other departments such as procurement, warehousing, and customer service to ensure seamless end-to-end supply chain operations.
* Carrier Relationship Management: Support the management of third-party carrier relationships to ensure transportation needs are met in a cost-effective and service-oriented manner.
* Financial Performance Management: Partner with assigned business units to handle annual freight budgets, including:
* Developing baseline spend data for budget creation.
* Performing quarterly budget refreshes based on actual performance and updated assumptions.
* Conducting meticulous monthly variance analysis and providing actionable insights to guide decision-making.
* Performance Monitoring: Develop and maintain key performance indicators (KPIs), metrics, and dashboards to monitor transportation operations and drive continuous improvement.
* Strategy Development: Contribute to the North America transportation strategy for inbound and outbound operations, focusing on technology, systems, and analytics to meet internal and external customer needs.
* Carrier Rate Governance: Oversee the carrier rate process, collaborating with Procurement to ensure contracts and rate agreements are properly driven, retained, and disseminated for Transportation Management System (TMS) planning and freight audit/pay processes.
* Parcel Operations Oversight: Handle the North America parcel analysis function, including:
* Building and maintaining dashboards to monitor spend and activity.
* Serving as the subject matter expert on pricing agreements, service types, freight characteristics
Experience
Minimum of 7 years of progressive experience in Integrated Supply Chain, with expertise in one or more of the following areas: Transportation Management, Planning/Inventory Management, Distribution Management, Analytics, Technical Systems, or Customer Management.
Proven track record to handle multiple priorities, establish clear targets and objectives, and deliver projects on time, including oversight of third-party providers through defined KPIs and performance metrics.
Strong understanding of enterprise systems such as SAP, JDE, BI, BY TMS, and other relational database sources to support metrics, dashboards, management reviews, budgeting, forecasting, and reporting for North America Transportation Operations.
Advanced proficiency in data visualization and analytics tools (Power BI, Excel, etc.) to design and maintain dashboards that drive operational insights and decision-making.
Demonstrated experience as a hands-on leader, with the ability to engage, influence, and advise stakeholders at all levels, fostering collaboration and alignment across complex projects.
CORE COMPETENCIES
Project Management Excellence: Strong ability to plan, complete, and deliver complex initiatives on time and within scope.
Communication & Influence: Exceptional written and verbal communication skills with the ability to influence across multiple levels, functions, and cultures; operates with a strong sense of urgency.
Process Improvement Leadership: Proven track record of driving sustainable process improvements and operational efficiencies.
Matrix Navigation: Skilled at building relationships and driving initiatives within a highly matrixed organization.
Analytical & Technical Expertise: Advanced analytical skills and system proficiency; adept at leveraging data for decision-making.
Problem-Solving Methodologies: Formal training or experience in Lean, Six Sigma, or similar structured problem-solving approaches preferred.
Self-Directed Execution: Ability to work independently and deliver results within tight timelines.
Cross-Functional Awareness: Strong understanding of timing, dependencies, and trade-offs across multiple functional areas; capable of negotiating solutions based on business priorities.
Change Management & Facilitation: Demonstrated ability to lead change, facilitate discussions, and translate ambiguous business needs into actionable strategies.
Technical Proficiency: Highly skilled in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and data visualization tools such as Power BI.
Critical Thinking: Success in converting complex or unclear business requirements into clear strategies and development plans for teams and individuals.
EDUCATION:
* Required: BS in Supply Chain, Industrial Management, Engineering, or Business (or equivalent).
* Preferred: Advanced degree, M.S., MBA
CERTIFICATIONS:
* Preferred; Six Sigma Green or Black Belt, Project Management
OTHER REQUIREMENTS:
* Ability to travel up to 10%
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates' well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit **********************
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
Primary Work Location
USA NJ - Franklin Lakes
Additional Locations
Work Shift
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$143,300.00 - $236,500.00 USD Annual
$143.3k-236.5k yearly 6d ago
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Legal Operations Manager (USA)
Trexquant Investment 4.0
Operation supervisor job in Stamford, CT
Trexquant is a growing systematic fund manager with a core team of highly accomplished technologists. We apply a wide variety of statistical and machine learning techniques to build investment portfolios and trade our client assets in global equity and futures markets. We are hiring a Contract Manager based in Stamford, CT to manage data and technology procurement contracts. This position will sit in the Company's Legal and Compliance team.
We are seeking a Legal Operations Manager to join our growing legal and compliance functions. This role is ideal for someone who enjoys building scalable, tech-enabled legal processes and managing the operational backbone of a high-performing legal team.
You will implement and maintain contract management systems, automate workflows, ensure compliance and recordkeeping, support regulatory filings, and manage the intake and tracking of legal requests. You will also handle less complex contract negotiations using established form agreements and playbooks.
Responsibilities:
Contract Management & Automation
Administer and optimize Trexquant's contract lifecycle by using contract management tools (e.g., Ironclad, Conga).
Manage legal document execution and storage processes.
Track contract renewals and compliance obligations.
Technology Enabled Process and Workflow Design
Build and maintain Jira or other solution based workflows for legal request intake, approvals, and reporting.
Proactively identify opportunities to automate and streamline legal and compliance processes.
Develop workflow descriptions and provide training to improve operational efficiency across the firm.
Contract Negotiation Support
Review, negotiate, and redline agreements such as NDAs, vendor contracts, and amendments by using form templates and playbooks.
Coordinate with internal business teams and external counterparties to finalize contracts.
Compliance & Recordkeeping
Maintain organized filing systems for regulatory and corporate compliance materials.
Support reporting, audit and policy implementation efforts.
Qualifications:
Bachelor's degree required; JD preferred but not required.
3-10 years of experience in legal operations, contract management or paralegal roles within a technology, financial services or legal department environment.
Strong understanding of contract lifecycle management and technology enabled workflow design.
Proficiency with:
Jira (for workflow management)
Conga or Ironclad (for contract lifecycle management)
DocuSign and Adobe Sign (for e‑signature processes)
Google Workspace (Docs, Sheets, Drive, etc.)
Basic HTML or similar skills (for form and template customization).
Excellent organizational skills, attention to detail and ability to manage multiple priorities in a fast‑paced setting.
A proactive mindset with a passion for improving processes through technology.
Ability to come 4 days per week in office with greater flexibility over time.
Benefits:
Competitive salary plus bonus based on individual and company performance.
Collaborative, casual and friendly work environment.
PPO Health, dental and vision insurance premiums fully covered for you and your dependents.
Pre‑tax commuter benefits.
Weekly company meals.
Trexquant is an Equal Opportunity Employer.
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$83k-135k yearly est. 2d ago
Senior Manager of Operations - HVAC (Commercial)
RSM Facility Solutions
Operation supervisor job in Paramus, NJ
This position is responsible for (1) leading and managing the HVAC team deliverables (2) oversight, quality assurance, compliance, and subject matter expertise for the assigned teams and their scope of duties (3) meeting or exceeding client expectations. This position requires extensive technical HVAC knowledge, attention to detail, and a result-oriented attitude with a great deal of flexibility.
Job Responsibilities:
• Oversee the HVAC team to meet operating standards.
• Manage multiple client accounts.
• Provide technical support to HVAC technicians when needed.
• Review manufacturer proposals or purchase of HVAC materials.
• Ensure work order completion.
• Quote new services.
• Assign vendors.
• Ensure resolution to client issues.
• Evaluate and reconcile invoices for accuracy.
• After-hours/weekend availability for on-call help.
• Other duties as required or assigned.
Proficiencies:
• Time / Project Management skills
• Communication skills
• Problem Resolution skills
• Team Management
• HVAC Technical understanding
• Service excellence experience
• MS Office
• Trade knowledge required
Work Environment/Physical & Visual Demands:
• This position works a standard schedule Monday to Friday, typically within office hours, and overtime flexibility is necessary.
• This position requires extensive phone contact.
• Physical Demands: Speaking, Listening, Writing, Sitting, Keystroke, Crouching, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Finger movement, Squatting, Grasping, Repetitive Motion, and Sedentary/ Light work, Climbing, requiring lifting up to 20lbs or up to 50lbs with assistance.
• Visual Demands: Visual acuity to perform activities such as viewing a computer terminal and reading.
• Environment Conditions: This position is subject to sufficient noise with an indoor environmental condition; protected from weather conditions, but not necessarily from temperature changes.
Requirements:
Supervisory Requirements:
This position has supervisory responsibility.
Education/Experience:
A degree with seven years of experience in HVAC estimates, or any equivalent combination of training and experience that provides the required knowledge, skills, and abilities, is qualifying. To perform this job successfully, an individual should have the ability to work a flexible schedule when needed, be proficient with MS Office, and have knowledge of a facility's operating system, and HVAC trade and materials.
$125k-178k yearly est. 3d ago
Global SAP WM-STRM-IM Lead for S/4HANA Migration
Communityconsulting
Operation supervisor job in Hoboken, NJ
A global consulting firm in the United States is seeking a highly experienced SAP WM-STRM-IM Consultant to lead implementations within a major S/4HANA migration program. The ideal candidate will have at least 5 years of hands-on experience, with a strong background in SAP logistics integration and proven success in end-to-end project implementations. Fluency in both Dutch and English is required, and the role involves working onsite at least 3 days a week. This position offers a permanent or freelance full-time contract.
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$79k-132k yearly est. 2d ago
Production Manager
Maxima Apparel
Operation supervisor job in Westbury, NY
Maxima Apparel | Pro Standard Brand
Maxima Apparel Corp is a leading sportswear and licensed apparel collective, known for delivering high-quality men's and women's apparel, outerwear, and headwear with speed, value, and exceptional customer service. Home to prestigious brands-including Pro Standard-we operate as a fast, agile manufacturer and design house serving some of the best names in the industry.
As we continue to grow our portfolio of brands and licenses, we are seeking a hands-on, detail-oriented Production Manager to help drive execution excellence across our global production platform, with a particular focus on coordination with our China-based teams.
Role Summary
The Production Manager is responsible for overseeing end-to-end apparel production-from development through bulk-ensuring on-time delivery, quality standards, and margin targets are met. This role partners closely with overseas production teams, vendors, and cross-functional stakeholders to manage calendars, resolve issues, and continuously improve production processes and KPIs.
This is an execution-driven role ideal for someone who thrives in a fast-paced, deadline-oriented environment and values precision, accountability, and clear communication.
You'll Thrive in This Role If You…
Are committed to delivering high-quality product on time
Communicate clearly across teams and time zones
Stay organized and solution-oriented under pressure
Take ownership of timelines, details, and outcomes
Key Responsibilities
Production Execution & Leadership
Own production execution for assigned brands/categories from development through bulk.
Partner closely with China-based production teams to align capacity, timelines, and priorities.
Balance cost, quality, and delivery, providing clear recommendations when trade-offs are required.
Own and report on key production KPIs, including on-time delivery, first-quality rates, and sample approval cycle times.
Operational Workflow Management
Manage and maintain the Time & Action (T&A) calendar and critical path milestones.
Oversee sample development, approvals, and bulk production workflow.
Monitor daily production updates and proactively identify risks or delays.
Lead root-cause analysis and corrective action planning for quality or delivery issues.
Systems, Data & Reporting
Ensure accuracy and completeness of production data within the PLM system.
Maintain production tracking tools and reports, primarily in Excel.
Analyze production data to identify trends, risks, and opportunities.
Support reporting and dashboard development (Power BI experience is a plus).
Cross-Functional & Vendor Collaboration
Serve as the primary production contact for internal partners across Design, Merchandising, Sales, and Logistics.
Participate in early morning production calls to support global collaboration.
Communicate timelines, risks, and mitigation plans clearly and consistently.
Support vendor performance management and continuous improvement efforts.
Team & Process Development
Model strong ownership, accountability, and follow-through.
Help refine production processes, tools, and standards.
May support or manage Production Coordinators as the business scales.
Qualifications
Bachelor's degree in Business, Supply Chain, Fashion, or related field (or equivalent experience).
3-5+ years of experience in apparel production, sourcing, or product operations.
Hands-on experience managing production calendars and overseas vendors.
Strong understanding of apparel production timelines and bulk execution.
Experience working with China-based production partners strongly preferred.
Skills & Competencies
Strong Excel and Microsoft Office skills; Power BI a plus.
Experience with PLM systems required.
Excellent organizational and communication skills.
Detail-oriented, proactive, and highly accountable.
Comfortable working across time zones and adjusting schedules as needed.
Multilingual skills (English, Mandarin, or Spanish) a plus.
$62k-106k yearly est. 1d ago
Sr. Manager Transportation Operations
Becton, Dickinson & Company 4.3
Operation supervisor job in Franklin Lakes, NJ
Position Scope. Reporting to the Associate Director, North America Transportation Compliance, Freight Pay/ Audit & Analytics, the Sr. Manager, Transportation Operations is responsible for driving financial performance across inbound and outbound tran Transportation, Operations, Manager, Continuous Improvement, Business Operations, Transport
$139k-177k yearly est. 6d ago
Global Compensation & Rewards Leader
Conair 4.3
Operation supervisor job in Stamford, CT
A leading consumer products company located in Stamford, CT is seeking a Manager, Global Compensation to execute their Total Rewards strategy. This role involves managing global compensation programs, collaborating with HR and business leaders to reward high performance, and ensuring compliance with pay regulations. The ideal candidate will have 7+ years in compensation with strong analytical skills. The salary range is $128,000-$134,000, and the position requires on-site work 4 days per week with generous benefits.
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$128k-134k yearly 2d ago
Operations Supervisor
Holderness & Bourne
Operation supervisor job in Armonk, NY
Reports to: Operations Manager
Holderness & Bourne is a fast-growing premium men's golf apparel brand recognized for its timeless design, elevated quality, and modern take on classic style. We are committed to crafting apparel that blends performance, sophistication, and comfort meeting the needs of discerning customers both on and off the course. Our team is passionate, collaborative, and dedicated to excellence across all aspects of design and development.
To support the company's growth, we are seeking an OperationsSupervisor who will oversee the Night Shift Operations. Reporting to the Operations Manager, this role will lead a shift supporting the embellishment, fulfillment, and distribution of products to meet our client's and customer's needs.
Key Responsibilities
Production Management
§ Create and execute a daily shift plan, assign labor appropriately, and address production barriers to meet production goals.
§ Lead daily pre-shift meetings, communicating clear updates and announcements to the team.
§ Monitor the order pipeline to ensure that order due dates are adhered to.
§ Oversee the picking, preparing, embellishment, finishing, and shipments of client and customer orders.
§ Assess process flows to identify waste, suggest and implement process improvements to improve operator efficiencies.
§ Ensure orders are fulfilled on time in full. Ensure that order shorts are communicated effectively to the operations and customer service leadership teams.
Safety
§ Ensure OSHA safety standards are met.
§ Maintain a clean, organized shop floor (5S standards).
§ Ensure all safety and compliance training is completed, and safety protocols are adhered to.
Team Leadership
§ Supervise, train, and mentor production and warehouse associates.
§ Conduct performance reviews and manage shift scheduling/attendance.
§ Ensure all team compliance training is met.
§ Foster a positive, high-energy culture focused on teamwork and efficiency.
Qualifications
§ Bi-Lingual, Ability to speak both English and Spanish.
§ Bachelor's degree in operations management, Industrial Engineering, or related field.
§ 3-5 years of experience in a production, distribution, or warehouse fulfillment environment. Experience in embroidery a plus.
§ Experience with shop floor and/or warehouse management systems technology.
§ Experience with leading, training, and developing warehouse associates.
§ Proficient in Microsoft Office and similar software.
Salaries & Benefits
§ Competitive annual salary ranging from $70 - $80K based on experience.
§ Additional performance-based compensation.
§ Full medical, dental, and vision insurance coverage.
§ 401(k) with employer match.
§ Employee discounts on our premium golf apparel.
Other
§ This position will be based at our headquarters at 12 Labriola Court, in Armonk, New York.
§ Interested candidates can apply by sending a resume and cover letter to ******************.
$70k-80k yearly 2d ago
Associate Production Manager
TYR Sport 4.2
Operation supervisor job in Farmingdale, NY
Summary /Objective
The Associate Production Manager supports the production team throughout all stages of the product lifecycle. This role is responsible for issuing purchase orders, tracking on-time shipments, and managing monthly replenishment orders by analyzing sales and inventory reports. They oversee weekly production status updates by maintaining communication with a global factory base, while also keeping accurate records of invoices, production data, and shipping/logistics information.
The Associate Production Manager proactively identifies delivery issues, partners with leadership on solutions, and works cross-functionally with sales, merchandising, design, and operations teams. Success in this role requires strong communication skills when working with both internal teams and external vendors, as well as technical proficiency in G-Suite, Excel, and related data systems. A high level of attention to detail is essential to ensure accurate reporting and record-keeping.
Position Responsibilities and Accountabilities:
Analysis & PO management: Analyze sales and inventory data to plan monthly replenishment PO's. Update cost and delivery dates on open POs and monitor on-time shipments.
PO creation and entry: Create purchase orders, maintain production calendars, and coordinate delivery schedules.
Vendor Communication: Drive daily production process through communication with global vendor base throughout the product life cycle. Share forecast data with vendors to reserve production capacity.
Sample Management: Tracks PPS and TOP samples and communicate schedule with internal partners.
Product Life Cycle Management: Utilize AS400, Spotfire, RepSpark & Business central to support production lifecycle management.
Demonstrate strong understanding of production phases, costing, and shipment terms.
Maintain WIP charts and reporting tools with accurate data entry.
Qualifications and Competencies:
Advanced Excel skills.
Excellent Math and data analysis skills.
Excellent communication and follow up skills.
Organized with attention to detail
Demonstrate a sense of urgency and flexibility in changing environment
Strong soft skill for problem solving, teamwork and roll up sleeves mentality
Education and Experience:
Bachelor's Degree Preferable in Business, Operations & Supply Chain Management Will consider work experience.
2-3 years' experience in Production or procurement.
$45k-83k yearly est. 2d ago
Global Property Underwriting Leader
AXA Group 4.9
Operation supervisor job in Stamford, CT
A global insurance company seeks a Global Chief Underwriting Officer for its Property division in Stamford, CT. This executive will lead underwriting strategies and manage a profitable global portfolio. Ideal candidates will have a strong background in insurance operations and underwriting management, with excellent leadership and communication skills. The role involves collaboration with various teams to drive growth and maintain underwriting standards. A competitive salary range of $375,000 to $425,000 USD is offered.
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$107k-140k yearly est. 1d ago
Production Manager
Movement Search & Delivery
Operation supervisor job in Rutherford, NJ
The Production Manager is responsible for leading & optimizing all aspects of production operations to ensure performance, quality, safety, and cost objectives are achieved. This role oversees daily manufacturing activities, manages production teams, and drives continuous improvement initiatives to enhance productivity, efficiency, and profitability.
Responsibilities
Production Operations
Oversee daily production activities, ensuring schedules, output targets, and quality standards are consistently met.
Manage production staff, equipment, and facilities to maintain an efficient and safe operation.
Partner with Quality Control to monitor product standards, analyze results, and implement improvements.
Review daily, weekly, and monthly production metrics to identify and act on opportunities for improvement.
Monitor raw material quality and coordinate timely corrective actions when issues arise.
Ensure strong communication and coordination between shifts, addressing performance gaps or operational challenges.
Manage staffing levels, delegate responsibilities, and set clear performance expectations.
Oversee inventory control, including cycle counts and storage operations.
Promote effective communication, teamwork, and conflict resolution across all departments.
Continuous Improvement
Evaluate plant processes, workflows, and SOPs to enhance safety, quality, and productivity.
Lead or support process improvement and cost-reduction projects.
Identify production issues and implement corrective and preventive actions.
Prepare and analyze production and cost reports to guide operational decisions.
Leverage data and metrics to pinpoint performance gaps and implement measurable improvements.
Safety Leadership
Maintain a safe working environment by enforcing health and safety policies and standards.
Serve as an active member of the Safety Committee.
Ensure supervisors and leads are trained and enforcing proper safety procedures.
Conduct regular safety audits and follow up on corrective actions.
Ensure compliance with all EHS (Environmental, Health, and Safety) requirements.
Financial Performance
Support company goals for production efficiency, cost control, scrap reduction, and profitability.
Manage expenses and resources responsibly to maximize operational performance.
Qualifications
Bachelor's degree or equivalent combination of education and experience.
5+ years of management experience in a manufacturing environment.
5+ years of continuous improvement experience in manufacturing.
Strong leadership, communication, and team development skills.
Excellent analytical, problem-solving, and troubleshooting abilities.
Project management and organizational proficiency.
Computer literacy (Outlook, Excel, and related systems).
Strong color acuity and attention to detail.
Logical, data-driven approach to decision-making.
Bilingual (English/Spanish) preferred.
$60k-103k yearly est. 1d ago
Operations Manager
180 Engineering
Operation supervisor job in Ramsey, NJ
Operations Manager (Direct Hire)
Ramsey, New Jersey
Annual Salary Range: $160,000 - $180,000 plus 15% bonus. Individual salaries are based on education, geographic location, and alignment to the market data.
Summary for Operations Manager
The Operations Manager will report to the Chief Operating Officer or Regional General Manager and will be the primary leader for all site operations, ensuring the successful execution of strategic and operational goals. The Operations Manager will directly oversee Operations, Engineering, Quality, and Facilities at the site while collaborating closely with Finance, Human Resources, and Sales to achieve optimal performance. This role will focus on building a high-performing site team, driving operational excellence, and maintaining strong relationships with other company sites to align with our overall business objectives.
Essential Functions for Operations Manager
Site Operations Management
· Ensure daily operational excellence in manufacturing, engineering, and quality processes.
· Maintain a culture of safety, emphasizing proactive training and awareness.
Team Leadership
· Build and lead a multi-level site team with a focus on engagement, development, and accountability.
· Coach and mentor direct reports, fostering a culture of continuous improvement and mutual accountability.
Process Improvement
· Drive Lean principles and Continuous Improvement initiatives within the site.
· Lead standardization of work processes and best practices to enhance efficiency.
Collaboration and Integration
· Serve as the primary point of contact for site-level integration efforts during acquisitions.
· Coordinate with sister companies to leverage shared resources and expertise.
Execution of Strategic Plans
· Translate corporate objectives into actionable site-level plans, focusing on operational KPIs and growth metrics.
· Monitor site performance and adjust strategies to meet or exceed goals.
Profitability Oversight
· Monitor and manage the site's financial performance by achieving revenue targets, controlling costs, and optimizing profitability.
Budget Management
· Develop, manage, and report on budgets for the site, ensuring alignment with company objectives and financial plans.
Cost Control
· Identify and implement strategies to reduce operational costs while maintaining quality and productivity.
Revenue Growth
· Collaborate with sales and business development teams to identify opportunities to increase site revenue through new business or improved efficiencies.
Forecasting and Analysis
· Regularly analyze financial performance, including revenue, expenses, and margins, to identify trends, variances, and opportunities for improvement.
Resource Allocation
· Ensure optimal allocation of resources (labor, materials, and capital) to support financial goals.
Reporting
· Provide monthly updates to senior management on site financial performance, including P&L statements, variances, and action plans to address gaps.
Compliance
· Ensure all financial activities comply with company policies, local regulations, and ethical standards.
Key Profile Attributes for Operations Manager
· Exceptional leadership and team-building abilities, fostering collaboration and accountability.
· Strong problem-solving and critical thinking skills with a focus on operational execution.
· Proficient in using data analytics for operational decision-making.
· Effective communicator, capable of presenting complex information clearly and concisely.
· Skilled in driving cultural change and motivating diverse teams at all organizational levels.
Position Requirements for Operations Manager
· Bachelor's degree in mechanical, industrial engineering, or a technology discipline (or equivalent experience) required.
· 10-15 years of leadership experience in a manufacturing environment
·
Must have hands on experience in metal manufacturing (machining)
· Must have managed a team of supervisors and managers
· Proven track record in operational performance improvement, scrap reduction, and cost control.
· Experience introducing new processes and technologies to enhance throughput, quality, and customer satisfaction.
· Strong ability to interpret and mitigate risks associated with customer contracts, including liability limits, delays, and warranty terms.
· Demonstrated expertise in strategic planning at the site level, resulting in improved financial and operational outcomes.
· Familiarity with quality systems and regulations (ISO 9001, ISO 13485, FDA 21CFR820).
· Experience leading teams during integrations of acquired companies is a plus.
$160k-180k yearly 2d ago
Commercial Operations Manager
Scale Microgrids
Operation supervisor job in Ridgewood, NJ
The Role
We are looking for a Commercial Operations Manager to own the operational backbone of Scale's deal lifecycle. You will analyze, structure, and improve processes surrounding data acquisition, management, and use across internal business systems; identify gaps and inefficiencies; design solutions to enhance data integrity, reporting, and automation; and establish scalable processes and standard operating procedures (SOPs) that support improved knowledge management, efficient deal execution, and operational excellence.
This is a cross-functional role that bridges commercial, legal, development, operations, finance, strategy, and technology teams- ensuring the company's systems and data work together to provide clarity, consistency, and insight for decision-making. You will work a hybrid schedule, reporting to our Senior Contracts Manager, and be based in our Ridgewood, NJ headquarters.
Key responsibilities will include:
Data & Systems Optimization
Audit and document existing data sources and ownership, and update processes across business systems.
Serve as admin for specified internal systems, overseeing user access, providing support for internal stakeholders, suggesting and implementing improvements and efficiencies for software usage, and serving as primary POC and SME in the rollout of new features and integrations, which may include contract management, external file sharing, Asana, CRM, and other systems.
Improve data structure, system integrations, and workflows to increase accuracy, visibility, and efficiency, and to minimize redundancies and duplication of inputs.
Partner with functional leads to ensure data consistency across platforms and tools.
Evaluate existing and new technologies and system enhancements that support expanding operational and reporting needs; recommend system deprecation where appropriate.
Reporting & Metrics Enablement
Work with business leaders to define certain key metrics and ensure reliable data collection processes for reporting.
Collaborate with Reporting Analysts to develop and improve existing dashboards and other reporting tools, and presentations to support operational and strategic decisions.
Proactively identify data quality issues and implement corrective measures.
Process & SOP Development
Map end-to-end business processes (with emphasis on deal or project workflows) and identify optimization opportunities.
Develop, document, and maintain a knowledge management database (e.g., Notion), including SOPs, templates, and process guides to ensure consistency and scalability.
Lead cross-functional workshops to align stakeholders and drive adoption of improved processes.
Cross-Functional Collaboration
Serve as the bridge between commercial, legal, development, operations, finance, strategy, and technology teams.
Drive training and communication efforts related to new and existing processes and system updates.
Act as a trusted advisor to leadership on system efficiency, data reliability, and process improvements.
The Ideal Candidate
Bachelor's degree in Business Administration, Information Systems, Operations, or related field.
5+ years of experience in business operations, data management, systems administration, or process improvement.
Proven ability to analyze complex workflows and recommend scalable improvements.
Strong understanding of data governance, reporting systems, and CRM/ERP tools.
Excellent communication and documentation skills - able to translate between technical and non-technical audiences.
Highly organized, detail-oriented, and proactive in identifying and solving problems.
Experience in the energy, construction, or engineering sector is preferred.
Familiarity with project management and process improvement methodologies (Lean, Six Sigma, etc.).
Hands-on experience with data visualization, automation, or integration tools (e.g., Power BI, Tableau, Zapier, etc.) is helpful but not required
This is a great opportunity to have a long-term impact on a fast-paced, private equity-backed growth business. Some of the core virtues embraced by Scales' employees include:
Do the Right Thing
Act Like an Owner
Hustle
Demand Results
Go Together
Evolve or Disappear
We offer a competitive compensation package and a comprehensive benefits program including medical benefits, paid vacation and holidays, and 401K matching.
About Scale Microgrids
Scale is redefining resilience, with advanced microgrids that go beyond traditional backup power solutions to give businesses the power to adapt and thrive amid all of today's growing energy challenges. As a vertically-integrated provider of turnkey advanced microgrid systems, Scale combines project design, engineering, and execution expertise with microgrid-as-a-service financing to offer our customers systems that are optimized to deliver maximum value from day one while ensuring ultra-reliable operations and fast time-to-power.
Scale is backed by EQT, a firm with ~$250B in assets, bringing a depth of experience, resources, and capital that will enable Scale to continue pursuing our vision of powering the world with distributed energy. The investment enables Scale to own and operate billions of dollars in distributed generation assets. To learn more about Scale Microgrids, please visit ********************************
About EQT
EQT is a leading purpose-driven global investment organization with EUR 246 billion in total assets under management, divided into two business segments: Private Capital and Real Assets. EQT owns portfolio companies and assets in Europe, Asia Pacific, and the Americas and supports them in achieving sustainable growth, operational excellence, and market leadership.
To learn more about EQT, please visit *********************
Scale strives to attract and retain a workforce that reflects the composition of our customer base and communities. We are committed to providing a work environment that provides everyone with equal access and opportunity to contribute and drive meaningful outcomes. We encourage applicants from all backgrounds to apply and will consider qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
$81k-129k yearly est. 1d ago
Oncology Imaging & Biomarker Strategy Lead
Regeneron Pharmaceuticals, Inc. 4.9
Operation supervisor job in Tarrytown, NY
A leading biotechnology firm is seeking a Clinical Imaging Scientific Director for Oncology to lead imaging strategy and execution in clinical trials. The ideal candidate will have a PhD and over 10 years of experience in clinical imaging, particularly in oncology, with significant expertise in PET imaging and regulatory engagement. This role requires collaboration with research teams and overseeing imaging project implementation, contributing significantly to oncology drug development. Comprehensive benefits are offered to eligible employees.
#J-18808-Ljbffr
$104k-142k yearly est. 4d ago
Leader, Quality Analytics Operations
MVP Health Care 4.5
Operation supervisor job in Tarrytown, NY
**Join Us in Shaping the Future of Health Care** At MVP Health Care, we're on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference-every interaction, every day. We've been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team.
**What's in it for you:**
+ Growth opportunities to uplevel your career
+ A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
+ Competitive compensation and comprehensive benefits focused on well-being
+ An opportunity to shape the future of health care by joining a team recognized as a **Best Place to Work For in the NY Capital District** , one of **the Best Companies to Work For in New York** , and an **Inclusive Workplace** .
You'll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities.
**Qualifications you'll bring:**
+ Bachelor's Degree preferred; will consider equivalent experience.
+ Three years' experience with data analysis and/or health care quality operations.
+ Possess strong personnel management skills.
+ Experience with HEDIS, Medicare Stars, and NYSDOH QARR reporting requirements.
+ Possess strong analytical skills with detailed knowledge of healthcare operations and datasets.
+ Possess strong problem-solving skills with a keen attention to detail.
+ Proven ability to work under pressure and manage multiple priorities effectively.
+ Self-motivated, proactive, and capable of driving initiatives independently.
+ Excellent communication and collaboration skills across cross-functional teams.
+ Microsoft SQL.
+ Interpersonal skills (e.g., partnering, conflict management, mentoring), with strong verbal and written communication skills, and the ability to interact with most levels of business, technical and end users.
+ Strategic Thinking: Aligns analytics operations with organizational priorities and anticipates future needs.
+ Influence & Collaboration: Builds strong relationships and fosters cooperation across teams and departments.
+ Decision-Making: Demonstrates sound judgment and data-driven decision-making under pressure.
+ Change Leadership: Champions innovation and process improvements, including automation initiatives.
+ Talent Development: Mentors and develops team members to achieve peak performance.
+ Accountability: Holds self and team responsible for delivering high-quality, timely results.
+ Curiosity to foster innovation and pave the way for growth.
+ Humility to play as a team.
+ Commitment to being the difference for our customers in every interaction.
**Your key responsibilities:**
+ Lead and execute quality analytics to support organizational excellence.
+ Manage annual HEDIS data submissions, including completion of the HEDIS Roadmap, audit coordination, and support for the medical record review project.
+ Oversee data processes and deliverables for regulatory and performance programs.
+ Collaborate with business, technical, and Data Governance teams to ensure data integrity and availability.
+ Monitor and enhance data accuracy, reliability, and compliance standards.
+ Identify and implement process improvements and automation to increase efficiency and reduce technical debt.
+ Acquire and integrate data as needed to support quality improvement initiatives.
+ Foster collaboration by encouraging cross-functional teamwork and promoting cooperation across organizational boundaries.
+ Serve as a trusted partner to internal and external stakeholders, ensuring expectations and requirements are met.
+ Other duties as assigned by leadership **.**
+ Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.
**Where you'll be:**
Hybrid in Fishkill, Rochester, Schenectady or Tarrytown, NY
**Pay Transparency**
MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role.
We do not request current or historical salary information from candidates.
$121,767.00-$161,949.75
**MVP's Inclusion Statement**
At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration.
MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications.
To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at ******************** .
$121.8k-161.9k yearly 26d ago
Service Operations Supervisor
Rivian 4.1
Operation supervisor job in Blauvelt, NY
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Service OperationsSupervisor, you are at the center of the Rivian service experience. Your primary responsibility is to lead our front-of-house and parts operations, ensuring the seamless and exceptional service our owners expect. You will champion Rivian's high standards of hospitality and operational precision, leading by example and empowering your teams of Service Advisors and Parts Advisors. By focusing on flawless execution, you will ensure every customer interaction is positive, every part is precisely where it needs to be, and every owner gets back to their adventure with confidence. Responsibilities Uphold the Customer Experience Champion and uphold Rivian's world-class service standards, meticulously executing every customer touchpoint from arrival to departure to be welcoming, intuitive, and memorable. Serve as the ultimate ambassador of the Rivian brand, embodying our values and ensuring every customer interaction reflects our commitment to excellence and adventure. Champion the voice of the customer, using feedback to relentlessly refine and elevate the service experience in line with company standards. Act as the primary point of contact for complex customer situations, resolving issues with grace, empathy, and a commitment to restoring owner confidence. Oversee Front-of-House Operations Direct intake and checkout flows to address all customer concerns with the highest level of responsiveness and attention, embodying an automotive hospitality approach. Guide thoughtful responses to customer inquiries and escalated operational failures in a timely fashion, applying sound problem-solving skills to maintain a high standard of quality for our customers. Ensure the accurate translation of customer-reported concerns into clear, actionable work orders for technicians to complete. Orchestrate communication of estimated completion times, regular updates, and thorough follow-through on each customer vehicle. Analyze service lapses that impact customer experience and collaborate with supervisors to implement improvements. Oversee the administration of new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Ensure all operations meet the requirements of state and federal law for automobile repair and consumer protection. Lead & Inspire Your Team Build, coach, and lead high-performing teams of Service Advisors and Parts Advisors, fostering an inspirational culture of hospitality, precision, and collaboration. Develop your team's talent, providing the training, tools, and empowerment they need to act as true advocates for our owners. Actively manage team performance, providing regular feedback, conducting performance reviews, and maintaining a strong understanding of each team member's strengths and development areas. Rally your team around a shared vision of exceptional service, celebrating successes and fostering a deep sense of pride and purpose in their work. Cultivate an inclusive and positive environment where team members feel supported, valued, and motivated to perform at their best. Lead by example, demonstrating a willingness to jump in and support any role or task necessary to ensure the team's collective success and uphold service excellence. On-site cross team collaboration (DMO/VO/Sales) Vendor Relationship Management (Collision Centers/Rental Cars (FOH)) Master On-Site Parts & Inventory Direct the flow of parts and materials with precision, ensuring the right components are in the right place at the right time, every time. Execute a flawlessly efficient inventory system with relentless accuracy, ensuring the Service team is supported with immediate parts availability. Manage on-site parts logistics, anticipating the needs of the workshop and orchestrating the flow of components to eliminate any downtime for technicians. Analyze inventory data and performance metrics to continuously optimize for efficiency, accuracy, and cost-effectiveness. Qualifications 5+ years of leadership experience in a high-touch, customer-obsessed environment such as premium hospitality, luxury retail, or a top-tier service organization. High School Diploma or GED preferred Demonstrated experience in inventory management and internal logistics. Proven ability to lead, coach, and inspire teams to deliver exceptional results in a fast-paced environment. Strong proficiency with digital tools, including Customer Relationship Management (CRM) and inventory management systems. This is who you are: A Gracious Host: You possess a natural, profound sense of hospitality and empathy, making everyone feel instantly welcome and cared for. An Executor of Excellence: You have a meticulous eye for detail and a deep passion for flawless execution of established standards. An Inspiring Coach: You know how to build and rally a team, unlocking their potential and inspiring them to achieve greatness together. A Strategic Operator: You are a master of process and efficiency, able to orchestrate complex operations with precision and foresight. An Unflappable Leader: You handle pressure with grace and confidence, navigating challenges with a calm, solutions-oriented mindset. Physical Demands: Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 25% travel may be required Pay Disclosure The salary range for this role is USD 94,500 - 125,710 for New York based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than February 6, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.
5+ years of leadership experience in a high-touch, customer-obsessed environment such as premium hospitality, luxury retail, or a top-tier service organization. High School Diploma or GED preferred Demonstrated experience in inventory management and internal logistics. Proven ability to lead, coach, and inspire teams to deliver exceptional results in a fast-paced environment. Strong proficiency with digital tools, including Customer Relationship Management (CRM) and inventory management systems. This is who you are: A Gracious Host: You possess a natural, profound sense of hospitality and empathy, making everyone feel instantly welcome and cared for. An Executor of Excellence: You have a meticulous eye for detail and a deep passion for flawless execution of established standards. An Inspiring Coach: You know how to build and rally a team, unlocking their potential and inspiring them to achieve greatness together. A Strategic Operator: You are a master of process and efficiency, able to orchestrate complex operations with precision and foresight. An Unflappable Leader: You handle pressure with grace and confidence, navigating challenges with a calm, solutions-oriented mindset. Physical Demands: Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners Strong understanding of written and spoken English Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics Up to 25% travel may be required
Uphold the Customer Experience Champion and uphold Rivian's world-class service standards, meticulously executing every customer touchpoint from arrival to departure to be welcoming, intuitive, and memorable. Serve as the ultimate ambassador of the Rivian brand, embodying our values and ensuring every customer interaction reflects our commitment to excellence and adventure. Champion the voice of the customer, using feedback to relentlessly refine and elevate the service experience in line with company standards. Act as the primary point of contact for complex customer situations, resolving issues with grace, empathy, and a commitment to restoring owner confidence. Oversee Front-of-House Operations Direct intake and checkout flows to address all customer concerns with the highest level of responsiveness and attention, embodying an automotive hospitality approach. Guide thoughtful responses to customer inquiries and escalated operational failures in a timely fashion, applying sound problem-solving skills to maintain a high standard of quality for our customers. Ensure the accurate translation of customer-reported concerns into clear, actionable work orders for technicians to complete. Orchestrate communication of estimated completion times, regular updates, and thorough follow-through on each customer vehicle. Analyze service lapses that impact customer experience and collaborate with supervisors to implement improvements. Oversee the administration of new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines. Ensure all operations meet the requirements of state and federal law for automobile repair and consumer protection. Lead & Inspire Your Team Build, coach, and lead high-performing teams of Service Advisors and Parts Advisors, fostering an inspirational culture of hospitality, precision, and collaboration. Develop your team's talent, providing the training, tools, and empowerment they need to act as true advocates for our owners. Actively manage team performance, providing regular feedback, conducting performance reviews, and maintaining a strong understanding of each team member's strengths and development areas. Rally your team around a shared vision of exceptional service, celebrating successes and fostering a deep sense of pride and purpose in their work. Cultivate an inclusive and positive environment where team members feel supported, valued, and motivated to perform at their best. Lead by example, demonstrating a willingness to jump in and support any role or task necessary to ensure the team's collective success and uphold service excellence. On-site cross team collaboration (DMO/VO/Sales) Vendor Relationship Management (Collision Centers/Rental Cars (FOH)) Master On-Site Parts & Inventory Direct the flow of parts and materials with precision, ensuring the right components are in the right place at the right time, every time. Execute a flawlessly efficient inventory system with relentless accuracy, ensuring the Service team is supported with immediate parts availability. Manage on-site parts logistics, anticipating the needs of the workshop and orchestrating the flow of components to eliminate any downtime for technicians. Analyze inventory data and performance metrics to continuously optimize for efficiency, accuracy, and cost-effectiveness.
$92k-116k yearly est. 20d ago
Fraud Operations Supervisor
Provident Bank 4.7
Operation supervisor job in Ridgefield, NJ
How would you like to join one of the most highly regarded financial institutions in New Jersey with deep roots in the community? Provident is a successful and highly regarded multi-billion-dollar bank that continues to grow with branches in New Jersey, Eastern Pennsylvania and New York. Our longevity is a testament to our commitment to placing our employees, customers, and the communities we serve at the center of all we do. At Provident Bank, we are committed to enhancing our customer and employees' experience.
POSITION OVERVIEW:
Oversee the Fraud Operations Team to ensure timely disposition and escalation of potential fraud alerts. Assist in the coordination of complex fraud situations with the Fraud Manager and Fraud Investigations Supervisor. Analyze complex fraud alerts generated from various third-party software systems for potential fraud. Take lead on dispositioning complex fraud alerts / possible fraud ring situations and quickly escalate for investigation. Support various fraud related activities, including investigating and resolving reported external frauds, monitoring the fraud detection system, coordinating fraud alerts and related activities.
This position will be primarily based in our Oak Ridge office; however, occasional travel to the Woodbrdige office may be required.
KEY RESPONSIBILITIES:
Oversee that fraud alerts for the Fraud Operations Team are investigated and dispositioned timely.
Perform initial independent analysis of higher risk customers involving, but not limited to, fraudulent activity, derogatory information, assist in law enforcement liaison, etc.
Communicate with various areas of the organization and customers to assist in investigating possible fraudulent situations.
Assist the Fraud Investigations Team where necessary.
Lead on dispositioning complex fraud and possible fraud ring situations
Carries out supervisory responsibilities in accordance with the organization's policies. This includes interviewing, hiring, training and managing employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees and addressing and resolving employee complaints and concerns
MINIMUM QUALIFICATIONS:
High School diploma or GED plus advanced schooling at the community college or university level in such fields as Criminal Justice, Accounting, Business Administration, Finance, etc.
5 years related experience and/or training
2 years of management experience
Excellent written and oral communications skills combined with a demonstrated ability to clearly understand, translate and articulate projects, objectives, goals, schedules and assignments across various personnel and management levels.
Ability to work effectively with Bank staff at all levels as well as with outside vendors and regulators.
Knowledge of laws applicable to money laundering, to include the BSA, The USA Patriot Act, U.S. Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements.
Experience in banking services, branch operations, risk management or other related functions essential.
Ability to work independently and as a team.
Superior organizational and analytical skills. Strong time management skills.
Must be highly flexible, multi-task oriented, and capable of changing directions based on immediate business demands.
Basic Proficiency with Microsoft Office including Outlook, Word, Excel and PowerPoint
WORKING CONDITIONS:
Work is performed in a normal office environment. Noise levels are usually moderate. This position involves travel to customers and property locations.
Prolonged sitting
Lifting from 5 to 10 lbs. (printer paper, storage boxes)
Occasional bending or overhead lifting (storing files or boxes)
The hazards are mainly those present in a normal office setting
This may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
Provident Bank recognizes and supports the importance of creating a socially and culturally diverse employee base. We understand, value, and appreciate the unique perspectives that a diverse workforce can contribute to our organization. We put the employee and the customer at the center of strategy because culture is a critical differentiator for why people choose to work here.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
Pay Details:
$73,600 - $105,100 annually
Please note, the base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.
This role is incentive eligible based upon company, business, and/or individual goal achievement and performance.
Team members accrue paid time-off (PTO), receive Holiday (PTO) and are eligible to participate in the bank's Health and Wellness benefits including Medical, Dental and Vision Plans, Flexible and Health Savings Accounts, and a 401(k) Retirement Plan. In addition, the company provides Disability Insurance, an Employee Assistance Program, and Basic Life Insurance. Company sponsored Tuition Disbursement and Loan Repayment programs are also available. Voluntary benefits include Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans.
$73.6k-105.1k yearly 13d ago
Branch Operation Supervisor
Alma Bank 3.8
Operation supervisor job in Fort Lee, NJ
Alma Bank, headquartered in Long Island City, New York and having 13 branches located throughout Queens, NYC, New Jersey, Brooklyn, Long Island and the Bronx, brings personal service back to personal banking. We have genuine banking professionals ready to serve our customers, and offer a full range of products and services.
Alma delivers a private banking style experience to our business banking customers. Come join our winning team!
Alma Bank is looking for an experienced Branch OperationSupervisor to work out its Fort Lee, NJ Branch.
SUMMARY
Coordinate with branch manager in implementing and carrying out bank policy with respect to overall operations of the branch.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Assigns duties and work schedules to workers to ensure efficient functioning of the branch.
Train employees in customer service and banking procedures.
Assist Branch Manager in the accomplishment of branch goals.
Oversee day to day operation of the branch.
Oversee the flow of cash and financial instruments in accordance with company policy.
Assess risk of all financial transactions executed by organization personnel.
Monitor activities to implement institution's policies, procedures, and practices
Effectively communicate with customers to resolve account problems.
Approve & authorize checks and assist teller to solve any operational issues.
During peak periods assist Universal Bankers in opening new accounts and assure quality of customer service of the Branch.
Manage & report to Branch Manager of any teller shortages or overages.
Conduct security check of building and all tellers stations.
Ensure completion of daily assigned tasks and responsibilities.
Maintains harmony among workers and resolves grievances.
Ensure completion of daily assigned tasks and responsibilities.
Monitor and review financial institution's security procedures and control access to vault.
Continually updates and apprises Branch Manager of status of branch operations and pending issues.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or one year+ related experience and/or training; or equivalent combination of education and experience.
Benefits:
Salary is commensurate with experience.
Alma Bank employees work in an open and collaborative environment.
Alma Bank Offers its eligible employees a generous matching 401(k), excellent healthcare coverage (medical/dental/vision), short and long term disability, life insurance and long term care options.
Alma Bank is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.
No Agencies Please
$45k-75k yearly est. Auto-Apply 60d+ ago
Manufacturing Operations Lead
Standard Bots
Operation supervisor job in Glen Cove, NY
Standard Bot's mission is to significantly lower the barrier to entry to real-world automation, bringing the power of bits to the world of atoms and unlocking productivity for entire new industries and users. Our user-facing applications and APIs directly empower individuals and developers to jump directly into solving their challenges without the need for a background in robotics or automation. A relentless focus on simplicity and ease of use brings this revolutionary potential to new users and industries.
About the Role
The Manufacturing Operations Lead is responsible for building, scaling, and running high-performance manufacturing operations at Standard Bots. This role sits at the intersection of production, engineering, supply chain, quality, and facilities, with a mandate to design systems that scale-not just keep the line running today.
You will own day-to-day production performance while also acting as an internal operator-consultant: identifying bottlenecks, implementing durable processes, and ensuring the factory is set up to meet aggressive growth targets. This is a hands-on leadership role with direct influence on throughput, cost, quality, and team effectiveness.
Responsibilities
Production & Manufacturing Operations
Own sustained production output and operational excellence across current and future production lines (e.g., RO2, RO3).
Design, launch, and stabilize new production stations and manufacturing spaces.
Drive continuous improvement across throughput, cycle time, yield, and labor efficiency.
Actively resolve shop-floor issues, including part quality problems, process breakdowns, and productivity gaps.
Systems, Process, and Data
Implement and scale manufacturing systems (MES, inventory controls, IQC, process checklists) to improve visibility and execution by default.
Establish robust data capture and analytics to inform operational decisions.
Build maintainable, repeatable processes that support scale and future handoff.
Supply Chain & Quality Interface
Partner with supply chain to define sourcing strategies, safety stock levels, and supplier performance improvement.
Lead incoming quality control (IQC) processes and supplier feedback loops.
Collaborate closely with engineering on BOMs, drawings, change management, and production readiness.
Team Leadership & Development
Lead, mentor, and develop manufacturing technicians and operators.
Run 1:1s, drive cross-training plans, and raise the bar on ownership and accountability.
Step in as the escalation point for production and people issues on the floor.
Cross-Functional Collaboration
Work tightly with Engineering, R&D, Software, and AI teams to ensure tight feedback loops between design and production.
Support RMAs, prototype transitions, and pilot builds as needed.
Partner with leadership on capacity planning, headcount planning, and future facility needs.
What You'll Be Measured On
Production throughput, quality, and delivery reliability
Effectiveness of systems and processes implemented
Team productivity, engagement, and skill development
Speed and quality of new line and space launches
Reduction of operational firefighting through durable process design
Who You Are
Strong background in manufacturing operations, production management, or industrial engineering
Proven experience scaling production systems in a fast-moving environment
High technical aptitude with the ability to work directly with hardware, processes, and data
Demonstrated leadership on the shop floor with hands-on execution capability
Comfort operating across strategy and execution-from board-level metrics to wrench-turning
Nice to Have
Experience with MES implementation or manufacturing analytics
Hardware engineering experience
Manufacturing line management experience
Compensation and Benefits
The salary range for this role is $125,000 to $150,000, depending on experience. Base salary is just one part of the overall compensation at Standard Bots. All Full-Time Employees are eligible for Employee Stock Options. We also offer a package of benefits including paid time off, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.
$125k-150k yearly Auto-Apply 7d ago
Facility Operations Supervisor
Life Time Fitness
Operation supervisor job in Syosset, NY
By doing safety checks and repairs, the Facility OperationsSupervisor can assure the safety and cleanliness of the club. As the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. You must be adaptable to meet all of Life Time's needs.
Job Duties and Responsibilities
Maintains the cleanliness of building and the grounds at all times
Ensures all conditions in the facility are safe
Conducts general repairs
Performs routine maintenance and repairs to ensure equipment is working
Participates in safety training and safety inspections
Position Requirements
High School Diploma or GED
3 to 4 years of facility maintenance experience or equivalent training
Ability to routinely bend to raise more than 20 lbs
Ability to work in a stationery position and move about the club for prolonged periods of time
CPR/AED certification required within 30 days of hire
Ability to operate basic machinery and tools
Must be available to work a flexible schedule to meet the needs of the business
PayThis is an hourly position with wages starting at $18.75 and pays up to $22.25, based on experience and qualifications.Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Parental leave and adoption assistance
Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
Deferred compensation plan, if the team member meets the required income threshold
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
How much does an operation supervisor earn in White Plains, NY?
The average operation supervisor in White Plains, NY earns between $38,000 and $105,000 annually. This compares to the national average operation supervisor range of $37,000 to $87,000.
Average operation supervisor salary in White Plains, NY
$63,000
What are the biggest employers of Operation Supervisors in White Plains, NY?
The biggest employers of Operation Supervisors in White Plains, NY are: