Operations associate jobs in Towson, MD

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. The US base salary range for this full-time position is $17.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-AJ2 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. We know finding a new job can be intimidating. Don't let imposter syndrome stop you from applying! Even if you don't think you tick off every box in this job description, we'd still love for you to apply or join our Talent Community. DraftKings is proud to be an equal-opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

We seek an Operations Specialist to support the Pilot Bioproduction Facility (PBF) at the Walter Reed Army Institute of Research (WRAIR) in Silver Spring, Maryland. The Operations Specialist will support manufacturing in the following areas Upstream, Downtime, Purification, and Fill Finish. PBF is a one-of-a-kind cGMP-compliant pharmaceutical manufacturing facility engaging in next-generation development for cutting-edge companies and government agencies. The professionals at PBF are engaging in trailblazing endeavors every day. Most exciting, the end products vary, so every year brings multiple opportunities for professional enrichment in original projects. CAMRIS International, LLC, is a dynamic medical research and development firm that achieves innovative solutions to health and development challenges through high-quality, cost-effective programs and research management services. We combine our proven systems with today's most effective, evidence-based best practices. Our core practice areas include vaccine research, development, and production; microbiology and infectious disease research; biodefense; clinical research; global health security; and HIV/AIDS programs. Our employees enjoy a collegial environment where individual contributions matter at all levels. At CAMRIS, you will notably improve the lives of people at home and abroad. Responsibilities Upstream: Prepare cell culture for virus inoculation and prepare viral seeds. Provide input on cell culture, bioproduction and purification of mammalian cell-based products. Experience and knowledge of cGMP, specifically bioproduction of viral vaccines. Execute and participate in cGMP viral growth, virus vaccine purification for cGMP vaccine bioproduction. Aseptic gowning, aseptic processing, aseptic final filtration and working in a cleanroom environment. Cell culture experience (adherent cells a plus), washing and counting cells, repeated trypsin manipulations. Maintain virus vaccine bioproduction inventory, order equipment and reagents. Downstream: The downstream part of a bioprocess refers to the part where the cell mass from the upstream are processed to meet purity and quality requirements. Execute cell expansion of seeds and viral seeds as required. Manage and maintain manufacturing-owned controlled temperature units (CTUs) and incubators per site policies and procedures. Perform bioreactor setup, operation, maintenance, and cleaning per site policies and procedures. Prepare harvest equipment per SOP and batch record instructions per site policies and procedures. Execute cell lysis through chemical or physical (e.g., microfluidizer) cell disruption. Perform recovery mid-stream unit operations, including but not limited to depth filtration, centrifugation, and tangential flow filtration as required and per site policies and procedures. Pour resin, pack columns, verify HETP and Asymmetry, and equilibrate columns. Develop purification batch records and AKTA UNICORN methods as required. Analyze UNICORN and other downstream result files, attach per GDP to records, summarize data, and incorporate analysis into run reports as required. Sanitize, empty, and store columns per site policies and procedures. *Please see the full job listing for additional responsibilities. Qualifications Must have proficiency with various types of office software: Outlook, Word, Excel, MS Project; LIMS experience and experience with equipment monitoring systems are a plus. Must have the ability to follow directions, written policies, and procedures for work responsibilities. Licensed vaccinations might be required to work with certain viral agents. Must have good people and communication skills (written and verbal). Performs other duties as required. A bachelor's degree in a science field (preferably chemistry, biochemistry, microbiology, or engineering) and four+ years of industry experience performing cGMP production, downstream, purification, fill finish, and upstream in a clean room environment. Professional knowledge and experience requirements related to viral product safety for product release and downstream purification (chromatography) are a plus. Experience with aseptic gowning, aseptic processing, aseptic final filtration, and working in a cleanroom environment. Experience with bioproduction equipment: centrifuges, tangential flow filters, spectrophotometer, biosafety cabinets, sonicator, autoclave, roller bottles, a plus. cGMP experience for large-scale viral production of biological products is a plus. Working knowledge of disposable manufacturing methodologies, such as the use of sterile bags with tubing and tubing welders, is a definite plus. Hepatitis B immunity is required; vaccination will be provided if needed. Must be able to work independently following a brief period of specific technical training. Must have familiarity with related fields, such as general microbiology, physical chemistry, and biochemistry. Must have some knowledge of the operation of automated/manual filling machines, Restricted Access Barrier System (RABS), and labeling machines. Experience in filling parenteral products under GMP conditions. Must have eligibility to work in the United States and have lived in the United States for three of the past five years if a non-US citizen. Physical Requirements: The physical requirements described here are representative of those that must be met by a candidate to perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential job functions. Occasionally required to perform sedentary work that primarily involves sitting/standing. Constantly required to perform light work that includes moving objects up to 20 pounds. Occasionally required to perform medium work that includes moving objects up to 50 pounds, heavy work that includes moving objects up to 100 pounds, and very heavy work that includes moving objects over 100 pounds. Occasionally required to push or pull less than 25 pounds, push or pull 25 - 45 pounds, and push or pull more than 45 pounds. Occasionally required to reach above shoulder level, use both hands, and stand or walk for more than 25 minutes. Occasionally required to bend, reach, or twist repeatedly, kneel, squat, or stoop, and crawl or climb. Constantly required to have clear vision (near and/or far), depth perception, peripheral vision, and/or visual acuity. Occasionally required to ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like, and move self in different positions to accomplish tasks in various environments including tight and confined spaces. Constantly required to move about to accomplish tasks or move from one worksite to another. Occasionally required to communicate with others to exchange information. Occasionally required to operate machinery and/or power tools, and operate motor vehicles or heavy equipment. Constantly required to assess the accuracy, neatness and thoroughness of the work assigned. Occasionally required to work in outdoor elements such as precipitation and wind, noisy environments, and hazardous conditions. Occasionally required to work in poor ventilation, small and/or enclosed spaces, and no adverse environmental conditions expected. Constantly required to wear PPE including but not limited to gloves, face shields/goggles, safety glasses, and safety shoes. Occasionally required to use a lab coat and ear plugs/muffs. Constantly required to wear a clean room uniform. Occasionally required to use a disposable dust/surgical mask, and respirators, such as a disposable respirator mask (N-95), half-face/full-face style, PAPR, SCUBA. Constantly required to come in contact with chemicals, such as aerosols, biological inhalants, plastics, inorganic dust, and powders, etc. Please submit your resume online at *************** CAMRIS is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by any applicable federal, state, or local law. CAMRIS offers a comprehensive benefits package, including medical, dental, and vision insurance for individuals and families, FSAs, HSA, life and AD&D insurance, short- and long-term disability, legal services, voluntary hospital indemnity, critical illness and accident insurances, EAP, pet insurance, 401(k) with employer match and Roth option, tuition and professional reimbursement, public transportation support in the DMV area, a referral bonus program, vacation with tenure-based increases, PTO, 11 paid holidays, paid bonding leave, and paid supplemental short-term disability. Employment is contingent upon successful completion of a Public Trust-level background check, a requirement for this position under an active federal contract. The background check process may include, but is not limited to the following: (1) contacting your professional references; (2) verification of previous employment, education and credentials; (3) a criminal background check; (4) use/abuse of federally-controlled substances; and (5) a department of motor vehicle check. Candidates must be prepared to fully-complete any required background check questionnaire during initial onboarding.

Universal Logistics Holdings is a full-service provider of customized transportation and logistics solutions. For over 90 years, we have provided complete services including dry van and specialized transportation, intermodal drayage, material handling and value-added services, and global trade management. Universal is proud to be recognized, awarded, and affiliated with industry leaders, experts and innovators for transportation and logistics. We are more than just a full-service logistics company. Behind our services, technology, and systems stands a talented team that truly delivers results and drives everything we do. Qualifications: Strong written and verbal communication skills Multi-tasking and organizational skills Excellent computer skills and experience working with Microsoft Office Suite Ability to problem solve Strong attention to detail A competitive and career oriented mindset Previous experience in a transportation is preferred High school diploma required Job duties and responsibilities: Verifying and processing driver paperwork Communicate with drivers and terminal management Auditing, reviewing, and verifying documents Data entry Additional tasks/ requirements as needed Benefits package including major medical, dental, vision, 401K and vacation

Job Summary: The Fleet Operations Flag State Specialist is primarily responsible for conducting flag state safety inspections. The Fleet Operations Flag State Specialist is expected to maintain a high degree of knowledge of the Microsoft Office applications (Word, Excel, Teams, and Power Point). Additionally, the Fleet Operations Flag State Specialist must have good verbal and written communications skills when dealing with both U.S. and foreign clients. The following is a list of the specific duties and responsibilities of the Flag State Specialist. Duties/Responsibilities: • Reports directly to the Deputy Fleet Operations Manager and is responsible for the following; • Performing flag state safety inspections and supporting marine casualty investigations as well as answering technical queries. • Conducting special inspections relative to PSC detentions of RMI flagged vessels. • Conducting Pre-Registration inspections on vessels prior to registration as required. • Conducting “vetting” and risk assessments on vessels in accordance with published “desk guides;”. • Monitoring and assisting with updating and troubleshooting of the worldwide inspections status board. • Preparing safety inspection reports for review and processing. • Delivering and retrieving RMI documents, as required. • Tracking and closing out deficiencies. • Reviewing inspection reports as assigned by the Regional Fleet Operations Manager. • Standing watch as a “Duty Officer”. • Conducting ISM, ISPS and MLC audits as directed. • Experience working with ABS, MK Class, and RINA preferred. • Other duties and assignments as may be given or directed by the Senior Vice President Fleet Operations, the Fleet Operations Manager, and the Deputy Fleet Operations Manager. Location: Annapolis, MD office Travel Time%: 35% of the work week will be spent travelling, but this number could increase during the second half of the year. • Ex Coast Guard positions such as Marine Inspector or Port State Inspector have transferable skills. • Other positions outside of the Coast Guard that have transferable skills: First/Second Assistant Engineer, Ex-Chief Mate, or Ex Class Surveyor. An ideal candidate would be someone who understands the operational capacities of a ship inside and out. Education: Bachelor's Degree Maritime Specific Education and Experience: Both a Maritime Degree and Vessel Experience. Years of Experience: 3-5 years. Physical Requirements: • This role is physically demanding. A candidate must be able to crawl, climb, and transverse through tight spaces on ships Salary Range: $80,000 - $100,000 No relocation package available

Henkels & McCoy, Inc. (H&M) is a leading utility construction firm providing critical infrastructure for the power, oil & gas pipeline, telecommunications, and gas distribution markets throughout North America. Founded in 1923, the firm adapts a century of experience to the dynamic infrastructure needs of today. H&M leverages the collective strength of its diverse disciplines to create seamless integrations between projects, clients, team members, and communities. The company has been recognized with an E. I. DuPont Safety Excellence Award. H&M is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We're always looking for talented and dedicated people to join us and love where they work. Henkels & McCoy is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Engineering News-Record as one of the leading contractors in the country. H&M is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization. Operations Coordinator Responsibilities Provide excellent customer service to the members of the Team Become proficient in the work/services provided to customers in order to perform assigned duties independently Learn multiple internal and external systems and produce necessary reports in a timely fashion Perform general administrative duties including auditing timesheets, and working with field employees directly. Ensure all information is collected and processed accurately, analyzed effectively and disseminated in a timely manner to appropriate parties Other duties as assigned Qualifications: Minimum 2 years' experience servicing customer accounts Minimum 2+ years post high school education (preferably related to the construction industry); college degree preferred. Advanced knowledge of MS Excel and Word Understanding of financial tools and ability to master Henkels & McCoy systems Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Job Title: Operations Coordinator - Tower Planner Salary Range: $14.75 - 22.40 per hour LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Serve as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. Medical, Dental, Vision - starts Day 1 ~Paid Time Off, Sick Leave & Holidays ~ Tuition Reimbursement - support for professional development ~ Enter and update key flight details like gate and ship numbers. Build strong relationships with customers through clear, professional communication. Keep management informed by sharing timely updates and reports. Prepare and deliver reports for airline customers. Manage airline equipment inventory and place orders as needed. Handle customs documentation and ensure compliance with regulations. Complete various administrative and clerical tasks to support operations. Take on additional responsibilities as assigned by management. Strong communication skills-able to read, write, and speak English clearly. Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems. Excellent customer service and interpersonal skills; professional and courteous on the phone and in person. Flexibility to work various shifts-we operate 24/7, 365 days a year. High school diploma or equivalent required. Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers. Able to manage multiple calls and radio communications at once. Willingness to work flexible hours and shifts, which may change based on operational needs. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

Job Description We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics. Job Posted by ApplicantPro

Zillion Technologies Inc. - (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge. Job Description Job Title: Loan Operations Associate I Location: Hybrid at Columbia MD, 21043 or Glen Allen VA, 23060 Position Description This assignment requires a basic understanding of loan products and foundational loan industry experience. The Loan Operations Associate I supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of an excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities. Position Accountabilities Ability to work effectively with minimal supervision and be a team player Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy and service level agreements Supports other teammates within the team Understanding assigned process and procedures as it relates to the job task Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures Ensure excellent service is provided to our internal partners and customers Identifies and resolves issues within assigned function Performs all other job duties as assigned Provide high degree of professionalism and confidentiality in handling and having access to sensitive information Takes accountability for entire process from receipt of work to resolution and closure; provide recommendations on areas of opportunities Ensures daily production goals are met and maintains quality Participate on assigned projects Comply with dual control standards as required Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing procedures and systems Provide quality customer service by answering incoming calls regarding a wide range of questions and inquiries Perform basic account maintenance Perform basic customer transactions Balance OTE transactions Ensure CIP/CDD information is updated in the Core when new information is delivered Process loan payoffs Manages all incoming and outgoing mail Provide pay off letters, loan verifications, and letters of guaranty Process loan file intake activities and prepare for offsite storage Process basic collateral perfection documentation Qualifications Education & Experience: High School diploma or equivalent required Minimum 1 year of operations or related experience Banking/accounting/finance experience preferred Knowledge & Skills: Experience with MS Office Suite High level of accuracy and great attention to detail Excellent customer service skills Excellent oral and written communication skills Detail oriented and quality focused Flexible, able to adapt to change Ability to prioritize tasks and meet deadlines Additional Information Thanks & Regards, Praveen Kumar, Sr. Recruiter Zillion Technologies Inc E-mail: ************************************** Phone: ************

Neal R. Gross and Co. is a leading Court Reporting and Transcription services company, having proudly provided nationwide services for more than 45 years and have been regarded as a leading professional court reporting and transcription service company. With headquarters in Washington, DC, we serve private industry, large and small law firms, local, state and federal government agencies, associations, meeting planners, nonprofits, and courts. Position Overview We are seeking an energetic and motivated individual to join our growing team in Washington, DC, as a Sales & Legal Operations Associate. This unique split role offers a comprehensive opportunity to contribute to our core legal service operations while also engaging in vital sales and outreach efforts. We hire intelligent, well-rounded people from a variety of backgrounds. NRGCO provides comprehensive paid training to new hires, equipping you with the tools necessary to succeed. No prior experience in document events or legal operations is required. While sales experience is preferred for the sales aspect, it is not a requirement. This position provides broad business experience in a small company setting with exposure to the legal, judicial, and government sectors. We are committed to internal growth and career development; many of our management and executive team members began their careers in similar entry-level positions within our company. Location and Hours: this is a hybrid role which combines corporate office-based operation and field operations in the DC metro area. Occasional remote work opportunities. Working hours are generally Monday to Friday, 9am-5pm. The office is located at 1716 14th St NW Ste. 200, Washington, DC 20009 . Responsibilities: As a Sales & Legal Operations Associate, you will be cross-trained and responsible for a diverse set of duties, including: * Assist in company administrative functions including but not limited to scheduling, billing, print/production, transcription, and/or marketing. * Participating in office related duties include answering phones, data entry, email response and proofreading. * As a member of the field operations team, you will also need to document legal proceedings and other events at client locations and online. * Processing orders and invoicing clients accurately and efficiently. * Utilizing our in-house training to become proficient in field operations. * Schedule will include a mix of days in office, at client locations throughout the DMV area, and from home - reliability and punctuality is a must! * Engaging in proactive sales calls and outreach to new and existing clients (attorneys and other business professionals) to promote NRGCO's services. * Identifying a customer's needs, pitching relevant services and ensuring they have a positive experience from start to finish.

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve. At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards. For more information, visit our Careers page. The Role in Brief: Operations and Audio-Visual Associate The Real Estate and Ops Support Department is seeking applicants interested in the position of Operations and Audio-Visual Associate. The Ops Support team is responsible for the space planning and facility management of EAB's three office locations - serving nearly 1,900 employees. This role will be responsible for coordinating day-to-day Washington, D.C facilities operational needs as well as supporting audio visual requests for our conference rooms Monday through Friday during operating hours. The Operations and Audio-Visual Associate will approach the position with a high level of attention to detail and unparalleled level of service, creating an engaging and well-maintained office space for EAB employees. This role is based in EAB's Washington, DC office. Primary Responsibilities: This Associate is responsible for facility and audio-visual management including but not limited to the following: Provide basic in-office technical assistance and support for issues related to computer systems, software, hardware, and audio-visual technology such as cameras, microphones, and speakers; work closely with the Tech Support team to diagnose and resolve issues. Perform setup of AV systems for both internal and external events including but not limited to testing, adjusting, and troubleshooting audio, digital presentation, and equipment to ensure an exceptional meeting experience for staff and partners. Set-up and break down furniture and equipment for organizational meetings, events and activities. Manage weekly gift bag inventory and deliveries. Audit each office floor daily to ensure they are being well maintained and tend to items that need attention; verify all conference and meeting rooms are ready for use, equipment is online, and space is tidy. Manage incoming and outgoing office mail including coordination of freight shipments for various projects / events. Coordinate and troubleshoot office access for employees, vendors, and partners. Respond to facility inquiries and issues, verifying the problem, and taking the necessary corrective action to resolve in a comprehensive and timely manner. Coordinate facilities vendors and service providers including scheduling, as well as documenting maintenance and repair service visits for EAB and its subtenants. Coordinate with building management on service, security, access, and use of shared building amenities. Remain knowledgeable regarding all operational aspects of building systems, following protocol for effective building-specific maintenance and safety procedures. Manage office supplies and supply areas ensuring adequate inventory is on-hand, reordering when necessary. Connect with staff to build appropriate rapport; best understanding the needs, expectations, and requirements to achieve a high level of service and excellent employee experience. Provide support as needed for Real Estate projects and initiatives. Assist across all Business Solution teams, including Events and Tech Support. Basic Qualifications: Education: High school graduate or GED 1+ year work experience Demonstrated success delivering service both internally and externally and record of achievement Proven multi-tasking skills in a fast-paced environment Extremely organized and detail oriented Ability to effectively and efficiently solve problems, identify root causes and implement solutions Effective interpersonal and communications skills Ability to lift and/or move up to 50 pounds on a continuous basis Capable of standing for long periods of time Positive, polished, poised and professional Ideal Qualifications: Education: Associate degree 1+ year work experience in a technical and / or operational support role Knowledge of principles and practices of basic office management and organization Proven experience in facility maintenance and working with building maintenance vendors Experience developing personal organization tactics to meet business goals Proficient in Outlook, Word, Excel and familiar with Power Point Ability to identify and take initiative on projects Ability to communicate by e-mail and phone with internal and external clients Experience working in a team environment, as well as autonomously Demonstrated computer and analytical skills Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day. Compensation: The anticipated starting salary for this role is $40,000 per year. Benefits: Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include: Medical, dental, and vision insurance plans; dependents and domestic partners eligible 20+ days of PTO annually, in addition to paid firm and floating holidays Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each) 401(k) retirement savings plan with annual discretionary company matching contribution Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans Employee assistance program with counseling services and resources available to all employees and immediate family Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation Fertility treatment coverage and adoption or surrogacy assistance Paid parental leave with phase back to work program for birthing and non-birthing parents Access to milk shipping service to support nursing employees during business travel Discounted pet health insurance coverage for dog and cat family members Company-provided life, AD&D, and disability insurance Financial wellness resources and membership in a robust employee discount program Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities Benefits kick in day one; learn more at eab.com/careers/benefits. This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future. At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard. To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. #LI-Onsite

Job Description is required to be in our Linthicum, Maryland Headquarters 5 days per week. Who we are: At SECU, we put our employees first, recognizing that their well-being and professional development are vital to our success. By fostering a supportive and empowering work environment, our employees are committed to helping members achieve long-term financial security. They are also inspired to give back to the communities we serve by volunteering and spreading kindness, which reflects our core values and who we are as an organization. Every employee at SECU contributes to our member's financial well-being, and we'll always do what's right for our members, employees, and communities. Feel good about what you do. Belong to a place where you matter and can make a difference. What you will do: The Deposit Operations Specialist is responsible for performing a variety of General Processing functions. The functions include, but are not limited to, IRA Processing, Decease Account Processing, Account Maintenance, Remittance Processing, Official Check Reconcilement, and various other functions related to deposit operations. This role works with minimal supervision to complete their tasks timely and proficiently. The Deposit Operations Specialist will complete cross-training within general processing and work closely with internal teams and credit union members. The Deposit Operations Specialist adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position, including all aspects of the Bank Secrecy Act and related regulations, such as OFAC, and the USA Patriot Act, Fair Lending and Information Security. A day in your life might include: Processes various account transactions which can include but not limited to posting payments, certificate of deposits, IRAs, decedent accounts, account inquiries, statement requests, and check copies. Responsible for receiving and processing all legal process documents including levies, subpoenas, garnishments, and attachments. Servicing of IRA accounts and transactions. Respond to inquiries from branches and counsel members in addition to internal departments for deposit related products and services that are in compliance with the general processing policies and procedures. Make exceptions, develop solutions, or offer alternatives when dealing with complex situations. Provides assistance to staff, conducts account research, identify and correct errors within transactions and work to ensure policy and procedures adherence. Additional Responsibilities may include: Fulfills member requests submitted through Activity Manager/Move. Evaluates and resolves unique situations such as demanding or complicated member requests. Assists department with scanning and indexing of documents. Provides back-up to the Senior Deposit Operations Specialist to perform cross-functional duties as assigned, and provides On-the-Job training, testing, and monitoring of select vendor systems as needed. Understands new account process, audit accounts for CIP and new account exceptions to aid employees when needed. Additional job-related projects and duties as assigned by management. What we need from you: Core Competencies Takes personal responsibility for decisions, actions, failures and overall deliverables Utilizes oral and written communication to enhance relationships across the organization Clearly communicates information, thoughts and ideas in a clear, concise and organized manner Relates comfortably with people across levels, functions, culture, and geography Possesses a clear understanding of strengths, limitations, emotions, beliefs, and motivations of self and others Maintains composure and effectiveness when experiencing major changes in work tasks or the work environment Adjusts effectively to work within new work structures, processes, requirements, or cultures Demonstrates an understanding of SECU's culture, core values, mission and strategic priorities as it relates to one's work and overall performance Education Requirements Bachelor's degree or equivalent experience preferred. Experience Requirements At least 3 years of customer service, banking or financial experience required. At least 2 years of experience in legal, estate servicing, or IRA processes, preferred. Business Acumen Requirements NCPC or CLP certification preferred. Intermediate knowledge of procedures and regulatory guidelines involving tax contributions. Working knowledge of state laws regarding estate services (Probate Laws) and legal processes as they pertain to Garnishments, Subpoena's and Levies. Proficiency in Microsoft Office (Excel, Word, Outlook). Handles multiple tasks simultaneously with a high degree of accuracy. Strong analytical, organizational, and time management skills. Strong communication skills, both verbal and written. Ability to communicate empathetically with members in a confident and professional manner. Ability to work collaboratively with a team and management as well as independently. Must secure and maintain confidential member information. Physical Requirements Must be able to remain in a stationary position, often standing or sitting for prolonged periods. Must be able to lift up to 25 pounds Compensation Information: Offers will be commensurate with experience and education. Budgeted Hourly Range: $21.35- $26.68 Other Compensation Includes: Annual corporate-wide incentive We provide comprehensive benefits, with a focus on total well-being: Medical, vision, dental benefits 401k plan with company matching Generous sick, vacation and personal leave And more...2025SECUBenefitsGuide.pdf SECU is committed to fostering a diverse, equitable, and inclusive workforce where all individuals are valued and respected. We take pride in providing equal opportunities for all qualified applicants regardless of race, ethnicity, national origin, gender, sexual orientation, gender identity or expression, religion, military or veteran status, or any other characteristics protected by law.

Retail Operations Specialist At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic Retail Operations Specialist (ROS) who will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today! What we offer: Full-Time Benefits (Medical, Dental, Vision, Life) 401(k) with company match Training and Career Development Generous Paid Time-Off Responsibilities: Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives. Review and approve all cycle activities. Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs. TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regard to hiring and onboarding process. Assist with requisition and approval process. Client/BDM Teams - Compile and consolidate information flow from client/BDM teams. Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team. Qualifications: Associate's Degree or equivalent experience is required; Bachelor's Degree in Business Management or equivalent experience preferred 1-3 years of experience in Route based retail operations 4+ years of applicable work experience 2+ years of supervisor experience preferred Ability to understand complex demands of a decentralized organization and meet challenging time lines Strong functional experience in retail management Job Will Remain Open Until Filled Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Position Summary Retail Operations Specialist (ROS) will serve as informational conduit between retail operations, clients/Retail Client Services Manager (RCSM) and the local markets. ROS will provide analytical support and direction to retail management by synthesizing upstream information and creating actionable reporting and prioritization for the field. Reports to Director of Retail Operations. Essential Job Duties and Responsibilities Execution Objectives - Ensure compliance in regard to distribution, new item speed to shelf and all other pertinent client objectives. Pre Audit Planning - Facilitate client retail visits/audits in assigned region. Routing/Store Routing Maintenance (SRM) - Responsible for oversight of routing execution and SRM process. Perform RCSM responsibilities for regional clients (if applicable). Review and approve all cycle activities. Gatekeeper of ARTS data (surveys, notes, doc locker, etc.). Tracking Post Audit - Consolidate retail audits and provide feedback/follow up for actions needed to Manager Retail Operations (ROM)s and Director Retail Operations (DRO)s. Onboarding - Gatekeeper of 30/60/90 day feedback. Track new hires productivity/results and provide feedback to DROs/ROMs Core Roster - Work with Retail Supervisor team to ensure accuracy. Training/Staffing TA/TR - Serve as single point of contact with Talent Acquisition (TA)/Total Rewards (TR) in regards to hiring and onboarding process. Assist with requisition and approval process Training - Facilitate and enhance training process for retail operations / direct retail teams (DRT). Work with DRT teams to identify “best in class” training materials and help cascade through Core DRO geographies. Create and maintain a tracking mechanism for cross training RSMs. Communication Client/BDM Teams - Compile and consolidate information flow from client/BDM teams. Priorities - Main communicator (written & oral) of cycle priorities, promotional activities and special projects to Retail Management Team. Field Intelligence - Relate findings to headquarter team and client as deducted from retail and/or field contacts and retail meeting feedback. Supervisory Responsibilities Direct Reports This position does not have supervisory responsibilities for direct reports Indirect Reports May delegate work of others and provide guidance, direction and mentoring to indirect reports Travel and/or Driving Requirements Travel and Driving are essential duties and function of this job Travel up to 20% Minimum Qualifications Education Level: (Required) Associate's Degree or equivalent experience (Preferred) Bachelor's Degree or equivalent experience Field of Study/Area of Experience: Business Management 1-3 years of experience in Route based retail operations 4+ years of applicable work experience 2+ years of supervisor experience preferred Skills, Knowledge and Abilities Ability to understand complex demands of a decentralized organization and meet challenging time lines. Strong functional experience in retail management. Expert level on iPAD/ARTS functionality. Solid understanding of Excel capabilities (Pivot table, Vlookup, etc.). Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication. Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal. Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others. Microsoft Office Suite Customer/Client specific applications Excellent written communication and verbal communication skills Strong prioritization skills Analytical and research Skills Well-organized, detail-oriented, and able to handle a fast-paced work environment Track record of building and maintaining customer/client relationships Flexible and adaptable, able to change and alter according to changes in projects or business environment Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline Environmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. Additional Information Regarding The Company Job Duties and s Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The People Operations Specialist is a vital partner in managing the employee lifecycle, from the interview stages to offboarding. This role is responsible for ensuring a seamless, compliant, and positive experience for all employees throughout their journey. The ideal candidate is a highly organized, detail-oriented, and proactive individual with exceptional communication skills and a deep commitment to supporting a positive and effective work environment. This hybrid position is based at our Bethesda, MD headquarters office. Responsibilities * Collaborate with the Talent Acquisition team to schedule interviews, prepare offer letters, and coordinate background checks and reference checks. * Conduct virtual and in-person new hire orientations and serve as the main point of contact for new employees. * Ensure all new hire paperwork, including I-9 documentation, is completed accurately and on time. * Partner with the HR team to create new electronic employee files and ensure all new hire data is accurately entered into ADP WorkforceNow. * Process all employee changes, including promotions, transfers, and title changes, ensuring data is accurate and up-to-date in the HRIS. * Maintain and audit employee personnel files to ensure compliance with company policies and legal requirements. * Generate and analyze reports related to employee data, turnover, and other key HR metrics. * Coordinate and manage the employee offboarding process, including scheduling exit interviews, processing final pay, and ensuring the timely return of company property. * Prepare and process all separation-related paperwork, including benefit information. * Communicate effectively with departing employees and internal departments to ensure a smooth and respectful transition. Qualifications * Bachelor's degree in Business Administration, Communications, Human Resources, or related field (or equivalent experience). * 4+ years in a dynamic administrative or operational support role. * Ability to manage multiple workstreams and maintain attention to detail in a fast-paced environment, ensuring operational deadlines and project milestones are met without compromising quality. * Tech-savvy with mastery of Google Workspace; familiarity with ATSs, ERPs, or CRMs. * Experience with Project Management tools (e.g., Asana, Monday.com) and collaboration platforms (Teams, Slack, Zoom); comfort using AI tools for efficiency. * Proven success in managing complex schedules and logistics, including stakeholder calendars, large-scale meetings, customer workshops, and/or new hire setups. * Exceptional written and verbal communication skills, capable of acting as the primary point of contact for stakeholders, facilitating cross-departmental alignment, and drafting high-level correspondence on behalf of leadership. * Unquestionable integrity with the ability to maintain strict confidentiality regarding sensitive corporate strategy, personnel changes, legal matters, and financial information. The compensation package for this full-time position includes a base salary range of $62,000 - $72,000. Individual compensation packages are based on job-related skills, experience, qualifications, work location, training, and market conditions. In addition to cash compensation (base salary and, where applicable, incentive or overtime pay), Brivonians enjoy a robust benefits and perks package tailored to their work location. Learn more at ****************************

Apply Supervisory Intelligence Operations Specialist (Director of Counterintelligence) Department of Health and Human Services Office of the Secretary of Health and Human Services Office of National Security Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia. This position is within the Office of National Security (ONS). This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM. Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job. Summary This position is located in the Department of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia. This position is within the Office of National Security (ONS). This announcement has an applicant limit of 50 and will close on the day that 50 applications have been received, at 11:59 PM. Please read the "How You'll be Evaluated" section for specific details regarding the evaluation process for this job. Overview Help Open & closing dates 12/04/2025 to 12/10/2025 This job will close when we have received 50 applications which may be sooner than the closing date. Learn more Salary $167,603 to - $195,200 per year Pay scale & grade GS 15 Location FEW vacancies in the following location: Washington, DC Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 0132 Intelligence Supervisory status Yes Security clearance Other Drug test Yes Position sensitivity and risk Special-Sensitive (SS)/High Risk Trust determination process * Credentialing * Suitability/Fitness * National security Financial disclosure Yes Bargaining unit status No Announcement number HHS-ASA-DE-26-12841217 Control number 851505700 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Military spouses Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty. Duties Help WHAT YOU'LL BE DOING DAY TO DAY As an Supervisory Intelligence Operations Specialist (Director of Counterintelligence) , you will use your knowledge and experience to optimize business results and customer experience by: * Advising the ONS Director and Deputy Director on counterintelligence activities and threats and recommending programmatic changes and initiatives to meet the ONS mission requirements and program priorities. * Leading multiple branches and providing daily supervision for experienced and junior intelligence officers within ONS, to include setting work plans and schedules, prioritizing daily workloads based upon evolving departmental mission requirements, assigning tasks based upon priorities, developing and evaluating subordinate performance plans, scheduling leave and other personnel activities. * Working with HHS OPDIVs and StaffDIVs to ensure the integration of counterintelligence information into policy and operational decisions in support of national security and the protection of HHS employees, programs, facilities and information by preventing penetration, threat neutralization, insider threat mitigation, and information and asset protection. * Representing ONS and the Department in Intelligence Community leadership events, working groups, strategic planning forums, and ad hoc engagements. * Providing counterintelligence briefings and written products to the HHS Secretary, Deputy Secretary, Assistant Deputy Secretary for National Security, and other relevant HHS officials/policymakers on threats relevant to the Department's mission. Requirements Help Conditions of employment * U.S. Citizenship required * Males born after December 31, 1959 must be registered or exempt from Selective Service - ****************** * Suitable for federal employment * Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation. * Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice. * All qualification requirements must be met by the closing date. * Financial disclosure statement may be required. * Probationary (or trial) period may be required. * Appointment to the position will be contingent upon a negative applicant drug test result and be subject to random, reasonable suspicion, and post-accident drug testing upon hiring. * Incumbent is required to obtain and maintain a Top Secret/SCI level clearance. Qualifications WHAT WE ARE LOOKING FOR Minimum Qualifications: You must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-14 grade level in the Federal service performing at ALL of the following: * Advising senior national security and intelligence executives on counterintelligence policies, practices, and governing legal frameworks-including Executive Order 12333-to ensure organizational compliance with federal standards. * Managing and mentoring multidisciplinary teams of counterintelligence analysts and defensive counterintelligence professionals, directing intelligence production and risk assessments that supported operations, law-enforcement investigations, and executive decision-making. * Coordinating defensive counterintelligence and security programs-including Insider Threat and Technical Surveillance Countermeasures-while conducting counterintelligence outreach to vulnerable sector organizations and assessing the effectiveness of enterprise counterintelligence plans and activities. * Communicating outcomes of counterintelligence initiatives and performance metrics through clear, timely briefings and executive-level reporting to intelligence, law-enforcement, and national security leadership. Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. OPM Qualification General Policies Website Education Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: ****************** Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed. Additional information THINGS YOU NEED TO KNOW Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. Bargaining Unit Position: NO Research position: NO Drug Screening Required: YES Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. Veterans' Preference - ******************************************************************************** Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP): For information on how to apply as an CTAP/ICTAP eligible see *************************************************************** To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS. In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. You will be evaluated for this job based on how well you meet the qualifications above. The critical general competencies for this position will be evaluated by subject matter experts. Apply only if you meet the qualification requirements. If you are not selected for this position you may be considered for similar positions at HHS within 240 days. The following competencies (knowledge, skills, abilities and other characteristics) will be evaluated: * Leadership * Oral Communication * Policy Analysis * Technical Competence - Counterintelligence 1. Resume Review Subject matter experts (SMEs) will review your resume to determine if your experience meets the required specialized experience. Applicants passing the resume review will move on to the next phase of the assessment process (Structured Interview). 2. Structured Interviews In this phase, applicants who passed the resume review phase will participate in an SME interview to further assess whether your experience meets the required competencies for the position. You may meet with more than one subject matter expert for a determination to be made. Applicants passing the structured interview will be rated and ranked as described below. 3. Referral Applicants who passed the qualifying structured interviews and ranked among the best qualified will be referred to the Hiring Manager for consideration. To be considered for this position, you must complete all the required steps in the process, including the application, resume submission and structured interview. The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: ******************************************************** Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes: * Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. * Other required supporting documents. Other Supporting Documents: (as applicable) * College transcript (if qualifying all or in part based on your education) * Veterans' Preference * Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. * Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package. * CTAP/ICTAP * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential. * Military Spouse * Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50. * Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category. * 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50. * 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. * 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried. You are not required to submit official documents at this time; copies are sufficient. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. * To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click the Submit My Answers button to submit your application package. * It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Click on this: ************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Your uploaded documents may take several hours to clear the virus scan process. The complete Application Package must be submitted by 11:59 PM (EST) on 12/10/2025. Agency contact information SROC Help Desk Phone ----- Email ******************** Address Immediate Office of the Secretary 200 Independence Avenue, S.W. Washington, DC 20201 US Next steps When the Department of Health and Human Services (HHS) completes its selections, the remaining list of qualified candidates may be shared with other federal agencies. You will have an opportunity to opt in if you would like your name, application material, and assessment results shared for consideration of employment with additional agencies. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements. Once the application is received you will receive an acknowledgement email that your submission was successful. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks). You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.). HHS has a Critical Preparedness and Response Mission: we protect the American people from health threats, research emerging diseases, and mobilize public health programs with domestic and international partners. HHS' 24/7 Secretary's Operations Center (SOC) unites highly trained experts, well established processes, and state-of-the-art technology to coordinate resources and information as HHS responds to emergencies worldwide. Every HHS employee has a role in supporting public health emergency management, whether through voluntary temporary assignments to emergency responses or sustaining other HHS programs and activities while colleagues respond. In addition to their everyday work, HHS offers employees the opportunity to contribute their unique skills through voluntary temporary assignments to humanitarian emergencies or Departmental priorities countering new and emerging health, safety, and security threats. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes: * Your Resume: Resumes must not exceed two (2) pages in length. Application requirements are clearly stated in this Job Opportunity Announcement. Failure to submit a resume and any other required documentation identified in this announcement will result in removal from further consideration. You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. * Other required supporting documents. Other Supporting Documents: (as applicable) * College transcript (if qualifying all or in part based on your education) * Veterans' Preference * Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. * Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package. * CTAP/ICTAP * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential. * Military Spouse * Overseas Military Spouse: You are required to submit a copy of your Military sponsor's PCS orders and a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additionally, if applicable, a copy of your most recent SF-50. * Certain Military Spouse: You may be eligible to apply non-competitively under three categories of military spouses. For all categories, you are required to submit a valid marriage certificate or other documentation verifying marriage (such as any official documentation verifying a recognized common law marriage). Additional supporting documentation requirements differ for each category. * 1) If you are applying as a spouse of a service member on active duty, you are required to submit a copy of the service member's current orders or a Statement of Service letter. The Statement of Service must be signed by the adjutant, personnel officer, or commander of the service member's unit or higher headquarters, AND the Statement of Service letter must include dates of active duty service. Additionally, if you are a current federal employee, you must submit a copy of your most recent SF-50. * 2) If you are applying as a spouse of a service member who incurred a 100% disability because of the service member's active duty service, you are required to submit a copy of your spouse's DD-214 and a copy of documentation from the Department of Veteran's Affairs or the Department of Defense indicating the service member has a disability rating of 100% due to a service connected disability. * 3) If you are applying as a spouse of a service member who was killed while on active duty, you are required to submit a copy of your spouse's DD-1300 documenting the service member was killed while on active duty and a statement certifying that you have not remarried. You are not required to submit official documents at this time; copies are sufficient. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Who We Are Do you face problems head on and thrive on tackling challenges? Are you naturally competitive and internally motivated to be the best in your field? If the answer is yes, then there may be a position for you at Encore Fire Protection. At Encore, we believe that the key to success is our diverse and talented team of employees. At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day. Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen. As part of Encore's mission to be the best fire protection company the industry has ever seen, we have joined forces with Fireline Corporation, headquartered in Baltimore, Maryland. This partnership not only allows us to expand our footprint and find top talent in the Baltimore and Virginia area, it also allows us to work with industry leaders who strive for the same level of excellence as we do. Our continued growth and success has created the need for an Operations Specialist working out of our Baltimore, MD office. Someone that will excel in this role will have 2 -3 years of office experience and has an undeniable desire for growth. Operations Specialists have a very defined track for advancement that can lead to a financially rewarding career in Project Management, Operations Management, Analyst, or Sales. The timeline for advancement is based on the individual's motivation to progress. What you'll be doing: Manage and oversee the service delivery for specific product lines Review scope of work and service contracts to ensure accuracy Match billing with contract quotes and be able to notice even the smallest differences Investigate scope of work performed with billing discrepancies Communicate with customers on daily basis with invoice changes Maintain focus on executing end of month billing cycle Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: Although a college degree is preferred, we know the skills needed to be an awesome operations specialist are not always taught in the classroom. Two years of related work experience are just as impressive Prior experience in a service business or scheduling position Comfortable with technology (Microsoft Office) and interest in learning new technology. We work with an industry-specific program in which you will be given basic training on program usage but it is up to each individual's initiative to develop advanced skills Ability to work under pressure and meet deadlines Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role. Expected salary range between $55,000 - $75,000 What We Offer: At Encore, we're all about creating a culture where success is celebrated. We recognize that our work makes people's lives safer, and we reward those who contribute to our growth. Here's what you can expect: Competitive Salary: Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Purpose-Driven Work Environment: We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work. Flexible Dress Code: Upon joining, you'll receive branded Encore gear and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it. Innovative Culture: We encourage a culture of experimentation and improvement. You'll have the freedom to express your ideas and be part of a company that is always looking to improve and grow. Tools for Success: Access to leading-edge web-based productivity tools. Health and Wellness: Comprehensive medical, dental, and vision coverage through Blue Cross to keep you and your family healthy. Retirement Planning: Participation in our Fidelity 401(k) plan with a company match, helping you save for your future. Life Insurance: Company-paid life insurance policy of $50,000 to give you peace of mind. Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status #LI-EP1

Scope Plant FLSA Status Hourly Non-Exempt Type Full-Time Department Production Travel Required less than 10% Reports to Production Manager Direct Reports No Job Purpose This position provides administrative support to the production department, including data entry, maintenance of spreadsheets, and reporting. Essential Functions * Audit production packet paperwork for accuracy and completeness * Complete POCR reports for completed production orders and communicate to plant * Audit VORNE and update missing reason codes in the system * Run alchemy reports and assist production team members with training * Audit weekly icing inventory * Oversee knife inspections & control program * Assist with training team members on scanning processes and procedures * Compile weekly equipment start up list and communicate to plant * Manage and update weekly Baking start time report * Reconcile daily completed orders * Assist with daily cycle counting * Update weekly team member schedules * Print out production batch cards daily * Assist in submitting work orders * Comply with all food safety requirements, training, policies, and procedures * Document decorator academy speeds as needed and track training * * Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) * High School Diploma or GED * Strong computer skills including Microsoft Office with advanced skills in Excel; experience with ERP Systems * Ability to effectively communicate * Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment * Ability to think quickly and handle frequent change * Self-motivated, goal oriented, quality driven, and capable of working independently with little supervision Requirements (Physical, Work Environment, Mental) FREQUENCY KEY (based on a standard 40-hour work week) N = Never O = Occasional 0-2.5 hours/day (1% - 33% of time) C = Constant 5.5+ hours/day (over 66% of time) R = Rarely (less than 1 hour/week) F = Frequent 2.5-5.5 hours/day (34% - 66% of time) Lifting/Carrying Pushing/Pulling Driving Other Under 10 lbs. O Under 10 lbs. O Automatic Transmission N Fingering (fine dexterity) O 11-20 lbs. O 11-20 lbs. R Standard Transmission N Handling (grasping, holding) R 21-50 lbs. R 21-50 lbs. R Keyboard/ten key F 51-100 lbs. R 51-100 lbs. R Repetitive Motion-Feet R Over 100 lbs. N Over 100 lbs. N Repetitive Motion-Hands R Twisting/Turning Work Environment Bend R Reach Over Head R Walk-Normal Surfaces F Indoor C Climb R Reach Over Shoulder R Walk-Slippery Surfaces F Outdoor R Crawl N Sit F Walk-Uneven Surfaces R High Temps R Kneel R Squat R Low Temps R Reach Outward R Stand F Loud Noises O Mental Demands Interpret Data O Make Decisions R Organize O Problem Solve O Time Management F Expectations (Exhibit and Promote Company's Core Values) People We engage, empower, and appreciate our people - they are our finest ingredient Safety We invest in systems, policies, and training that ensure safety Customer Partnerships We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication We inform and listen to our team members, customers, suppliers, and investors Results We prioritize activities that drive profitable growth, and we celebrate our achievements Employee is expected to follow all Company safety programs. Signature below constitutes employee's understanding of the functions, requirements, and expectations of the position. It is further understood that due to the ever-changing nature of food requirements and business conditions, this job description may change accordingly. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University Department: Development Operations Time Type: Full time Job Type: Regular FLSA Status: Non-Exempt Work Modality: Hybrid 01 (On Campus 3-4 Days/Week) Union: Excluded : Summary: WAMU 88.5 is a public media station owned and operated by American University. WAMU is the source for local, regional and NPR news and original programs in Washington DC. Since 1961, WAMU has been amplifying voices and sharing stories from the many neighborhoods and communities in the District of Columbia, Maryland and Virginia. The Development Operations Specialist is responsible for the accurate and timely processing of WAMU donor transaction information in WAMU's customer relationship management system (CRM). The Development Operations Specialist organizes and prepares gift transaction information (received via caging vendor, bank file upload, call center file, or mail) for data entry into the donor database. This position works with other staff members collecting required for accurate financial data entry and the processing of gift receipts and acknowledgement letters. This position responds to donor inquiries. This position communicates with Business Administration department staff on the status of gift processing and any adjustments. Essential Functions: 1.) Financial Data Entry and Gift Processing * Coordinate gift and data entry into CRM (ROI) from eCRM web donations (Engaging Networks) and vendors such as caging vendor (Moore), and call center vendor (ACD) for call-in donations. * Monitor data entry accuracy and organization of records including elimination of duplicates, resolution of exception batches, and application of soft-credits and payments. * Provide regular data entry reports for processed gift batches, updated constituent records and data hygiene procedures. * Confirm donations, organize, and prepare workplace giving and matching gifts for manual entry or upload into WAMU's CRM. * Review and process web gifts daily. File electronic records for all gift batches. * Maintain a secure environment for storing financial documents and strict confidentiality of donor information. * Provide data to other Gift Processing staff or Business Administration staff upon request. * Process gift entry based on bank deposit reports for checks received in-house in coordination with the Business Administration staff. * Collaborates with WAMU Finance gifts are reconciled with the University's GL accounts and entered correctly into WAMU's CRM. 2.) Donor Data Corrections and Updates * Update donor biographical information as received from Audience Engagement staff, White Mail, and other sources. * Resolve web donation issues, manage records, collect missing data and process returned mail. 3.) Donor Inquiry * Respond to donor inquiries including but not limited to gifts, programs, events, receipts. * Record communication activities and inquiries in individual donor files. 4.) Other duties as Assigned Competencies: * Serving Customers. * Prioritizing and Organizing. * Acquiring and Analyzing Information. * Supporting Coworkers. * Making Accurate Judgments and Decisions. Position Type/Expected Hours of Work: * Full-time. * 35 hours per week. * Flexibility is required to work extended days including weekends during fund-raising campaigns and other busy periods. Salary Range: * $25 - $29 per hour. Required Education and Experience: * High school diploma or equivalent. * 1-3 years of relevant experience and knowledge of working with a relational database. Preferred Education and Experience: * Bachelor's degree or equivalent. * 2-4 years of relevant experience. Additional Eligibility Qualifications: * Experience with data entry. * Experience with databases. * Strong knowledge of Microsoft Excel. * Responding to customer requests. * Ability to identify and articulate software problems and communicate to the appropriate staff. * Ability to work as a team member of the Development Operations. * Willingness to provide quality service for the efforts of WAMU fundraising staff. Other Duties: * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options. Other Details * Hiring offers for this position are contingent on successful completion of a background check. * Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email ************************. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Job Title: Operations Coordinator - Tower Planner Salary Range: $14.75 - 22.40 per hour About us LSG Sky Chefs is one of the world's largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America. Role Purpose Statement Serve as the central hub of communication and coordination within the Tower, ensuring smooth operations and exceptional service delivery. This role is all about accuracy, speed, and professionalism, providing timely updates, resolving issues quickly, and keeping both airline partners and internal teams informed and satisfied. Your work ensures every flight is catered flawlessly and on schedule, making you a key player in delivering world-class service. Compensation & Benefits Competitive Pay Medical, Dental, Vision - starts Day 1 401(k) with Company Match Paid Time Off, Sick Leave & Holidays Tuition Reimbursement - support for professional development Free Parking & Daily Meals Main Accountabilities Review flight dispatch sheets and confirm routing details against the daily schedule. Act as the main point of contact between LSG Sky Chefs and our airline partners. Enter and update key flight details like gate and ship numbers. Communicate gate changes, routing updates, and cancellations to drivers and team members in real time. Build strong relationships with customers through clear, professional communication. Work closely with ramp personnel to quickly resolve any catering issues. Keep management informed by sharing timely updates and reports. Prepare and deliver reports for airline customers. Manage airline equipment inventory and place orders as needed. Handle customs documentation and ensure compliance with regulations. Use ACE and other airline systems to process and track information. Complete various administrative and clerical tasks to support operations. Take on additional responsibilities as assigned by management. Knowledge, Skills and Experience Strong communication skills-able to read, write, and speak English clearly. Basic math skills and comfort with numbers. Familiarity with computers and willingness to learn Microsoft Office (Word, Excel, Outlook) and other systems. Excellent customer service and interpersonal skills; professional and courteous on the phone and in person. Flexibility to work various shifts-we operate 24/7, 365 days a year. High school diploma or equivalent required. Ability to stay calm and focused under pressure in a fast-paced environment. A true team player with a positive attitude. Comfortable reading dispatch sheets and identifying routing changes, gate assignments, and ship numbers. Able to manage multiple calls and radio communications at once. Capable of working in challenging conditions, including extreme temperatures. Must be able to obtain an AOA badge and customs clearance. Willingness to work flexible hours and shifts, which may change based on operational needs. LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

We are seeking a dedicated and enthusiastic customer service professional to join our team! This role is pivotal in ensuring a seamless shopping experience for our customers and online shoppers. If you have a passion for customer service and thrive in a dynamic eCommerce environment, we want to hear from you! Our DAR Insignia Store sells jewelry quality pins and related items to members. The National Society formally adopted its distinctive Insignia badge and ribbon in 1891, and the original design has never changed. A member's first Insignia purchase is often the DAR Member's Starter Set, which includes a 6" ribbon, engraved Chapter Pin, engraved Patriot Ancestor Bar, and Insignia Badge. Over time, members can add additional pins to reflect service work accomplished, offices held, committees joined, and donations made. Each member's personal Insignia collection is unique and special to her. Primary Responsibilities: Guides and assists members in making purchases from all shopping channels (i.e. online, mail, phone) Respond to customer inquiries via phone and email regarding orders, products, and issues. Create, verify, and qualify new orders using our POS system. Travel to on-site pop-up stores to interact directly with our members. Resolve customer problems efficiently and with a professional manner. Provide assistance with inventory management which includes the processing of incoming inventory and maintaining up-to-date knowledge of Insignia materials and products. Assisting with engraving and order fulfillment when necessary. Qualifications and Needed Skills: Minimum of two years of relevant experience in retail or an eCommerce customer focused environment. Direct experience with POS systems and eCommerce platforms required. A good working knowledge of MS Office and spreadsheet software will be needed. Must possess a solid understanding of order processing and fulfillment which should include shipping and receiving. Strong self-direction and the ability to take ownership of tasks, adapting to changing priorities. Excellent oral and written communication skills and the ability to communicate effectively with a wide range of customers. Will be required to travel to attend and run pop-up shop events (30% - 40% during peak conference season). It will be necessary to lift up to 50 lbs., with or without accommodations, for short periods of time. A valid driver's license is desired. Perks and Pay: Hiring range is between $22.00 - $25.00 per hour, based upon skills and experience. We offer both paid vacation and paid sick leave, up to 12 days each for 1st year of employment and observe 14 holidays. Medical/RX, dental, and vision benefits. HSA with employer contribution if enrolled in the HDHP option. Employer-paid life insurance/AD&D and Long-term disability insurance. Flexible spending accounts (health and dependent care). 403(b) retirement plan with an employer match that is fully vested. Free tickets to Constitution Hall events which includes comedy shows and musical performances. As an Equal Opportunity Employer, we are committed to building and retaining a team that represents a variety of skills, experiences, and perspectives. All employment decisions are based on business needs, job requirements, performance, and qualifications without regard to race, religion or belief, national or ethnic origin, gender/sex (including pregnancy), age, physical, mental, or sensory disability, sexual orientation, gender identity and/or expression, marital or domestic partnership status, veteran and military status, family or parental status, or any other status protected under federal, state, or local law. The DAR will not tolerate discrimination or harassment based on any of these characteristics.