Operations specialist jobs in Cicero, IL - 636 jobs

Our Client, a leading wealth management firm, is seeking an Insurance Operations Specialist to support our insurance operations. This role is essential for maintaining the operational backbone of our insurance processes, ensuring efficiency, accuracy, compliance, and exceptional customer service. The ideal candidate will have a strong understanding of insurance products. This opportunity offers hands-on experience and growth within the company. Our Client is dedicated to adopting new technologies and processes to deliver an outstanding client experience with superior outcomes. We have offices in Skokie and McHenry, IL, and offer a flexible hybrid schedule. Our Values · Do the Right Thing… Always · Innovative in Our Approach · Exceptional Service · Respectful to All · Always be Growing Primary Duties · Insurance Operations · Guide clients through the underwriting process for life, disability, long-term care, and annuities. · Provide support for servicing insurance products. · Manage policy changes and service requests, including premium payments, handling late payments, processing loans, and updating beneficiaries or titles. · Prepare insurance illustrations for both new and existing policies. · Assist in processing disability, long-term care, and death claims. · Collaborate with the investment and planning teams on insurance services when needed. · Requirements/Licensing · Extremely detail-oriented and organized, with the ability to manage multiple tasks effectively. · Team-oriented and collaborative. · Growth-minded individual, with a proactive approach to learning and professional development. · Strong oral and written communication skills for clear client and team interactions. · Familiarity with Microsoft Office Suite (Outlook, Excel, OneNote, Word) · Existing Life and Health insurance licenses preferred. If not licensed, expected to be licensed within the first 90 days of employment (company support provided for licensing preparation and exams).

The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division's transaction-based data. Duties/Responsibilities: Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations Ensuring detailed documentation and storing of policy folders and files Providing consistency for document processing and documentation of underwriting files and policy milestones Managing workflow to ensure meeting of service level agreements Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed Cover for teammates and support underwriters while they are out of the office Provide basic accounting support. Not limited to: invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions Assist in schedule database creation and management Actively participate in system maintenance, development, and implementation Qualifications: High School Diploma or equivalent required; Bachelor's degree preferred Insurance industry experience preferred Basic Fine Art knowledge a plus Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service Strong MS Office skills, particularly Excel Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology. Independent worker and an organized and efficient team member with flexibility and patience Detail oriented with strong organizational skills Ability to multi-task and prioritize competing priorities Comfortable with ambiguity Able to adapt to new situations and quick changes Ability to maintain a high level of confidentiality and professionalism Additional Job Details: This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week. The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.

Salary Classification: Non-Exempt Reports to: Branch Manager At U S Federal Credit Union, the Operations team ensures seamless, secure, and efficient back-office support to protect our members and deliver superior service. We are proud to offer roles that contribute to a safe and compliant operating environment through diligent processing of ACH, wires, fraud disputes, and other critical functions. The Operations Specialist is responsible for performing essential back-office operations including ACH processing, wire transfers, dormant accounts, fraud, and other account maintenance. The role supports the credit union's internal and external service goals and works closely with frontline teams to ensure member needs are met. Key Responsibilities · Process ACH files, wire transfers, share drafts, ATM processing, and card transactions. · Reviews all new accounts to ensure compliance with required documentation, KYC/CIP and funding requirements · Handle daily incoming mail and process deposits, payments, address changes, name changes, and account closures. · Manage bill pay, remote deposit capture, certificate renewals, subpoenas, and power of attorney requests. · Assist with IRA administration and validate cross-departmental data entry. · Support handling of deceased member accounts and dormant accounts. · Work E-Oscar disputes and ensure timely credit bureau corrections. · Finalize wire approvals and provide expertise on fraud and dispute resolution. · Assist in ensuring compliance with Regulation E, D, NACHA, and other applicable rules. · May perform other duties related to general operations of the credit union. Qualifications: Required: · Minimum 2 years of experience in financial institution operations or back-office roles. · In-depth knowledge of ACH, wire transfers, fraud resolution, and compliance procedures. · Strong understanding of credit union regulations and operational risk management. · Excellent analytical, and organizational skills. · Strong collaboration and communication skills, especially cross-functionally. Preferred: · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements · Experience with credit union core systems Additional Expectations · Standard office environment, ability to sit for extended periods and perform tasks using a computer · Occasional travel may be required for training or audits We are an equal opportunity employer

At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity. The opportunity We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making. Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs. Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives. Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities. Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs. Perform field and value mappings associated with data conversion efforts. Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete. Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing. Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer' workshops according to the training plans/schedules. Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations. Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success. Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components. Skills and attributes for success To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial. On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities.You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact: Strong analytical and decision-making abilities. Proficiency in technology business requirements definition and analysis. Experience in system configuration design and technology cost-benefit analysis. Ability to manage client relationships and communicate with impact. To qualify for the role, you must have Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules. Strong technical skills in application functional design. Expertise in technology business requirements definition, analysis, and mapping. Capacity for critical thinking and complex problem-solving. Strong written and verbal communication, presentation, client service and technical writing skills. Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies. A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%. Ideally, you'll also have Prior consulting industry experience or deep functional experience. SAP certification(s). Experience with at least one full cycle implementation of your core module. What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. #FY26SAP What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learnmore . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information,national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** . Select how often (in days) to receive an alert: EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. #J-18808-Ljbffr

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Hiring Locations: U.S. Various The Opportunity There are billions of Business Professionals and Consumers in the world who want to be both creative and efficient to accomplish their objectives. They see AI and conversational interfaces as a more productive way to accelerate creative storytelling and to quickly synthesize information across multiple documents. They are looking for quick and easy tools that are available on every computing surface and an easy onramp that allows them to trial products and subscribe based on the value derived. As the need for creative expression continues to grow exponentially, creativity and productivity are merging. AI can make them more creative and productive in their business context. The job of the BP&C sales team is to bring this guiding message to our enterprise customers and to show how Adobe can provide value and compete against a new host of broad-based productivity products in the market. Business Goals The opportunity described above for Business Professionals and Consumers will be the driving force of the Business Professionals and Consumers sales (BP&C) team. That team will be responsible for Adobe Acrobat and Adobe Express in the enterprise segment. Those products have increasing interconnected enterprise workflows that allow business professionals to understand and synthesize documents and other corporate material to produce highly designed and creative output via Express. This combination of insights and creativity lies at the center of what are customers are seeking and what the BP&C sales team is chartered to represent. Team Traits The BP&C team needs to have the following traits: * New Landscape & Knowledge - well-versed in a new landscape of productivity tools that are being positioned across the enterprise and how Adobe's offerings stack up against a new competitive landscape. * Demand-led Sales - the ability to identify net new use cases for business professionals, to run a full sales cycles from deck and demo to identification of pain and metrics to POC to close as both out of cycle and part of a renewal. * Pipeline Generation - personal responsibility over pipeline generation to new functional buyers of our business professional offerings beyond the traditional Acrobat user and into marketing, field sales, and knowledge workers. * New Products & Demo - the ability to personally sell, position and demo Acrobat, Express plus a host of potential new products and offers including integration of Express into Co-Pilot, ChatGPT and other business professional products and integrations from Adobe. Members of this team are proxies for knowledge workers so therefore this team needs to show how companies can benefit from our offerings personally. * Technical Knowledge, Curiosity & Understanding - the ability to do simple demonstration of products without technical help to demonstrate the value and ease of use of our products to the business professional. * Change Agility & Growth Mindset - Comfort operating in ambiguity and evolving GTM. Willingness to test/learn new plays and iterate quickly. Ability to influence peers to adopt the new persona-based approach. * Cross-Functional Influence & Internal Navigation - Ability to work with PMM on use cases and industry plays. Ability to partner with core sellers for multiproduct deals without channel conflict. Ability to influence product and GTM teams with persona feedback. * Strong Operational & Pipeline Discipline - CRM excellence (Clari hygiene, usage tracking, qualification). Velocity pipeline motions (prioritization, expansion triggers). Strong collaboration with Marketing, BDR, Renewals, and Product for feedback loops. Specialist Requirements * Pipeline Generation - personal responsibility and activity around pipeline generation with weekly expectation of 5/5 outbounding of 5 contacts to 5 accounts per week. Will do personal outbounding in addition to working with and directly BDR to hit a target of 3 new business meetings (representing expansion or new opps) per week. * Technical Understanding, Curiosity & Ability to Demo - understanding of Acrobat, Express, Express integrations with ChatBots and net new products that might be introduced by Adobe into this audience. A clear understanding of the competitive landscape for "worker" productivity tooling including Co-Pilot, ChatGPT, Canva, Gamma and others. The ability to demo on sales calls both Acrobat/AIA/Spaces, Express and Express integrated into ChatBots including net new use cases like generative presentations and other that represent net new enterprise workflows which span our products. * LOB Personas - ability to reach out to, message and hold sales conversations with line of business personas including C-level or C-level -1 roles in sales, marketing, IT, finance, HR, legal and more. * Deal Progression & Business Case - the ability to run a complex enterprise deal cycle from initial meeting through proof of value to business justification and close both as part of a renewal, but equally importantly, through anniversaries and out of cycle. * Competitive Positioning - the ability to clearly articulate why Adobe's solutions are better than other products in market for PDF clones, but more importantly, through a host of new productivity tools in the market today including CoPilot, ChatGPT, Canva, Claude, Gamma and others. Fluency in real-world use cases: Sales decks, HR onboarding workflows, operations playbooks, marketing content creation, contract workflows. * Executive Engagement - the ability and willingness to engage with the highlevel levels of our enterprise customers to talk about Adobe's offerings in the business professional space. Clear ability to "hold the room" at a CEC, to speak other customers success with our products and beyond. * Leading Indicators - personal responsibility and ownership over leading indicators in meeting counts of 3 new business meetings and 10-15 customer meetings per week. * Commercial Acumen & Deal Strategy - ability to run full deal cycles for professional-grade tools. Expertise in identifying expansion signals (usage, seat growth, departmental adoption). * Consultative & Solution-Based Discovery - Ability to demo AI-powered workflows that combine multiple Adobe products. Ability to translate AI capabilities into productivity/business outcomes, not technology. Proficient in ROI justification around "cost savings" or "revenue growth". Ability to lead consultative conversations with cross-functional teams. Distilling complex customer needs into 1-2 high-impact value drivers. Framing problem statements and ROI for executives and end-users. * Product Evangelism & Customer Education - Skilled in running workshops, enablement sessions, demo days. Ability to simplify complex workflows into intuitive stories. Evangelizing Adobe's AI productivity stack in a way that resonates with non-creative, non-technical buyers. * Slack - ability and willingness to communicate via Slack for deal updates, team communication and communication broadly with product and marketing spanning our BP&C products. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $226,800 -- $381,350 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. In California, the pay range for this position is $263,300 - $381,350 In New York, the pay range for this position is $263,300 - $381,350 In Illinois, the pay range for this position is $247,500 - $358,350 At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Provide full support for M&A activities by integrating the acquired business in the most efficient and profitable way with assigned markets Assist with carrier notification process. Complete business transfer documents and other necessary paperwork t Relationship Manager, Specialist, Management, Business, Benefits, Project Management, Business Services

Our client, a National Carrier is looking for a Senior Litigation Claims Specialist for their remote opening. This employee will need to be well-versed in coverage of CGL Policies and writing Coverage Letters. Requirements: 5+ years of general liability claims handling experience 2+ years of litigation experience Advanced knowledge of general liability, product liability, umbrella policy coverages Experience writing Denial letters or Reservation of Rights letters

Contel Inc is a Telecommunications company located in St Charles, IL that is a recognized leader in the Telecommunication and Communication installation industry, providing services throughout North America. Role Description This is a full-time on-site role of Warehouse Operations at Contel. The Warehouse Operations personnel are responsible but not limited to overseeing day-to-day warehouse operations, including inventory management with excel and databases, tool management, organizing stock, maintaining inventory levels, processing, packing, preparing packages for shipment, assemble/manufacture products, and organizational tasks. This role also requires collaboration with teams to maintain and improve warehouse processes. Qualifications Strong within Excel, Word, & Outlook Highschool diploma or equivalent required Experience in a warehouse environment, preferred Strong organizational and time management skills, with the ability to multitask and prioritize effectively Ability to work efficiently and accurately in a fast-paced environment with attention to detail Ability to work well in a team environment and demonstrate flexibility to adapt to changing operational needs Excellent verbal and written communication skills Ability to lift up to 50 lbs unassisted Ability to operate standard warehouse equipment, including pallet jacks, forklifts, hand trucks, etc Process, pack and prepare orders for shipment accurately Perform material handling activities such as receiving and appropriately packing, unpacking, and storing incoming shipments, materials, parts, and tools Communicate with Manager/Supervisor to perform job tasks in a timely manner Maintain a clean and orderly warehouse environment Fork Lift Certified is a plus Wiring Assembler Manufacture cable/harness products. Can read and interpret work Instructions, schematics, wire lists, and drawings. Ensures the quality of the hardware is maintained and company procedures are followed. Ensures work is done with completeness and accuracy. Provides regular communication to shop supervisor and company management on status and technical issues. Wiring Assembler Qualifications and Requirements No experience necessary. Will train Ability to read and interpret blueprints Ability to use measuring devices such as tape measures Ability to use basic hand tools such as cable cutters and crimpers Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance On-the-job training Paid time off Vision insurance Payment frequency: Paid weekly Schedule: 8 hour shift Day shift Monday to Friday No weekends Work Location: In person

Schedule: Hybrid; M & F are WFH, Tues- Thurs in the office Possible local travel (10-15% max) Expenses: Mileage only if traveling for approved business purposes Top Skills: Telecom/wireless experience, self-motivated, intermediate knowledge of MS-Excel, Agile and Power BI. Data review and report experience. Permit/License exp is helpful. Operations Coordinator- Network Position Summary Supports a team (Region, District, Area, or Functional group) with assigned tasks, projects and could include, but is not limited to, the following: correspondence, various administration tasks, tracking project deliverables, dates and monitoring deadlines, provides regular and timely reports highlighting variances as they arise and managing office locations (supplies, meeting support). Essential Job Functions Updates necessary tracking system(s) to ensure that status updates are maintained with complete accuracy, including third party management systems. Creates and distributes correspondence relevant to the team, project or program (internal and external). Assists with administrative preparation for various meetings. Communicates issues to management prior to reaching critical status. Develops and maintains accurate and complete files for projects and programs; continues to monitor for integrity and completeness. Provides ad hoc reports as requested. Provides additional administrative support as required. Prepare and submit for purchase orders and processing of contractor invoices Event preparation & coordination Education/Certifications High school diploma or equivalent Associate's degree or equivalent work experience preferred Experience/Minimum Requirements One (1) to three (3) years in a telecom related environment with project coordination and/or administrative support experience is required Data review and reporting experience is preferred Permitting/Licensing experience is preferred Other Skills/Abilities Computer skills using Microsoft Office and ability to quickly learn a variety of new tracking and software programs Excellent organizational/administrative skills Strong interpersonal skills Strong Excel, Visio, Word, PowerPoint, and Smartsheet skills Ability to thrive in a dynamic problem solving environment Ability to multi-task in a fast paced environment Customer service orientation with a strong problem solving approach Strong communication skills Working Conditions Works in a normal office setting with no exposure to adverse environmental conditions.

Role: Office Service Specialist 07-weeks Contract Pay rate: $17-19/hr. on W2 (non-benefited) Work Schedule: M-F 9am-6pm Client: Epiq Global Job Description: Top Required Skills: Needs to have experience copying / being in Mailroom May deliver mail packages in person so needs to be CS oriented May need to help with other tasks as assigned / moving boxes / hospitality etc. Position Summary The Service Specialist provides comprehensive administrative and office support services including reception, mailroom, copy/print, hospitality, and facilities coordination. This role ensures smooth daily operations within the office while delivering excellent customer service and maintaining a professional environment. Key Responsibilities Serve as a backup receptionist, greeting and announcing visitors, answering calls, and directing inquiries professionally. Provide administrative and hospitality support, ensuring conference rooms, kitchens, and common areas are clean, organized, and stocked. Assist with mailroom operations, including sorting, metering, and distributing mail and accountable packages. Manage copy, print, and scanning requests accurately and efficiently per client specifications. Perform facilities coordination tasks, such as maintaining supply inventory, stocking copy rooms, and assisting with small office moves or equipment concerns. Operate and maintain postage machines and other office equipment as needed. Collaborate with team members and clients to ensure high-quality service delivery. Qualifications & Requirements High School Diploma or GED required. Minimum 1 year of experience in a customer service or administrative support role. Prior receptionist or front desk experience preferred. Familiarity with postage machines and mailroom operations is a plus. Strong multitasking skills with attention to detail. Excellent communication and problem-solving abilities. Ability to lift/move up to 40 lbs. and transport packages on carts up to 75 lbs. capacity. Comfortable walking, bending, kneeling, standing, or sitting for extended periods. About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.

Posting Type Onsite The Workplace Operations Specialist supports onsite workplace operations for our Chicago HQ office, delivering a welcoming front-of-house experience while maintaining operational readiness and physical security. This role is the onsite physical security system (Genetec) subject matter expert, owns reception and visitor/employee intake, and serves as the backup owner for compliance ticketing. The position is full time and requires on site attendance five days per week. This role reports to the Workplace Operations Manager. Job Description and Requirements Responsibilities *Maintain physical security and related processes:Manage Genetec (badge creation, access levels, camera monitoring, reporting), performfirst linetroubleshooting, review reports, investigate discrepancies, and escalate security or compliance concerns. *Reception and visitor management:Staff front desk; verify IDs; issue badges; enforce entry protocols (no tailgating, no unattended visitors); notify hosts;maintain Mail Room, Coat Closet, and onsite storage; answer phones and handle general inquiries. *Ticketing and compliance backup:Monitor Facilities Service Desk (Jira) during CST business hours; triage, assign, document, and communicate ticket status; act as backup owner for compliance tickets-follow remediation playbooks, coordinatecross-functionalfollow up(Security, Legal, HR, Facilities, IT), escalatehigh-riskitems to Senior Specialist/Compliance, and provide documented handoffs. *Partner with IT and internal teams:Coordinate new hire, visitor, and contractor requirements with IT to ensure SOP and security compliance; partner with teams tomaintainequipment, digital signage, and onsite storage. *Facilitiescoordination and vendors:Coordinate and supervise maintenance contractors and vendors for building systems, appliances, electrical systems, and repairs; build and manage vendor relationships. *Admin,inventoryandlogistics:Scan mail/packages; coordinate pickups and deliveries; perform recurring inventory checks; reorder consumables;maintainrecords and flag shortages. *Peopledevelopment and coverage:Act as a coach and mentor for junior team members; train facilities staff in remote locations; serve as backup supervisor for CWSP interns and as backup for select administrative positions. *Emergency response and space planning:Respond to emergencies or urgent issues and report appropriately;assistin planningoptimalutilizationof office space and resources. *Continuous improvement and operations:Research and implement systems for office management and organization; help manage inhouse signage and digital displays; suggest workflow and checklist improvements;demonstrateconsistent commitment to core company values. Preferred Qualifications *3-5 years in workplace operations, facilities, reception, or related roles. *Experience with Genetec or similar access control systems, visitor management platforms, and Jira or equivalent ticketing systems. *Proficiencywith Microsoft Office Suite and basic office technology troubleshooting. * Strong vendor management, coaching, andcross-functionalcollaboration skills. * Ability to manage multiple tasks, adapt to shifting priorities, and work efficiently under pressure. Relativity is committed to competitive, fair, and equitable compensation practices. This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives. The expected salary range for this role is between following values: $60,000 and $90,000 The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position. Suggested Skills: Blueprints, Budgeting, Facility Management, HVAC Systems, Inventory Management, Plumbing, Project Management, Space Planning, Troubleshooting, Vendor Management

Kay and Associates, Inc. (KAI) has provided high-quality and cost-effective engineering and technical services since its establishment in 1960. Recognized as a leading provider for the U.S. Navy, Marine Corps, Air Force, and international clients, KAI specializes in aviation maintenance, contractor support services, and logistics services. With certifications like AS9100D, AS9110C, and ISO 9001:2015, KAI delivers exceptional contract management and technical support worldwide. Headquartered in Buffalo Grove, IL, KAI supports diverse industries and government entities, including NASA and defense agencies globally. Role Description This is a full-time on-site role located in Buffalo Grove, IL, for a Pricing and Contracts Specialist. In this role, the specialist will develop and analyze pricing strategies, prepare and manage contractual agreements, negotiate terms with clients and vendors, and ensure contract compliance. The role also involves collaborating with internal teams to assess business needs and provide effective contract management solutions. Qualifications Proficiency in Analytical Skills for developing and evaluating pricing strategies Expertise in Contract Negotiation and managing Contractual Agreements Strong Communication skills to collaborate effectively with internal teams, vendors, and clients Experience in Contract Management to support compliance and lifecycle activities Attention to detail and ability to work in a fast-paced environment Relevant experience in a similar role is preferred Bachelor's degree in Business Administration, Finance, or a related field

Consumers Credit Union (CCU) is one of the largest, fastest growing credit unions in Illinois! Every year we look for a diverse group of hardworking students to join our IGNITE Intern Program. What does IGNITE mean to us and what can you expect? Interns Growing, Networking, and Innovating through Transformational Experiences. We hire college students because we believe in fresh ideas. These are not paper pushing, copy making internships. We provide real work experience to our Interns. During the Program you will interact with and get exposure to multiple departments and leaders throughout the Credit Union. You'll learn firsthand why we are a certified Great Place to Work and experience our awesome team atmosphere by working with other Interns on projects, volunteering in the community, and participating in events and educational sessions. Our intent is to create a future career path for students who have an interest in the financial services industry. IGNITE is designed to expose you to a variety of opportunities while fostering growth and learning. We are seeking students that are interested in a Summer 2026 internship supporting the Card Operations & Payments teams. This intern will report to the Manager of Card Operations and include supporting Card Operations by managing approximately 20 Creatio cases daily under Payment Reversal/Adjustments, ensuring completion within a 24-48-hour turnaround. Additional tasks involve reviewing and handling 4-5 daily manual reports, assisting with internal projects and initiatives, and analyzing member feedback related to card services through Medallia. On the Payments side, duties include reviewing mobile deposit queues and monitoring member feedback on payment-related issues via Medallia to ensure accuracy and customer satisfaction. Requirements for the Payments internship Currently attending an accredited college or university. Rising juniors and seniors working toward a bachelor's degree in Business Management, Accounting/Finance, or related major. Rising sophomores may be considered. Minimum 3.0 GPA. Ability to work 32 hours per week for the summer (generally 8:00-5:00 Monday-Thursday) for the duration of the 12-week program (5/26/2026 - 8/13/2026). The schedule will involve onsite days based in Lake Forest, IL. Local candidates only. Proficient with Word, PowerPoint, Excel and the wider Microsoft Office suite including email, calendaring, and instant messaging. Interest in learning about Payments and Card Operations. Basic knowledge of various digital payments is a plus! Professional written and verbal communication skills. Problem solving, critical thinking skills, ability to find solutions and resolve Member concerns and follow-up to ensure a high level of Member satisfaction. Administrative and organizational skills. Detailed oriented. Ability to work independently after receiving work direction. Good time management skills. Interest and ability to work on group projects and in a team setting. We are seeking diversity in all dimensions! Ethnicity, gender, sexual orientation, religion, work experience, volunteer experience and more! Check out more info about the IGNITE Program on our careers site and apply soon. Go to: Internship Opportunities Compensation and Benefits The salary range for this role is $18.50 to $20.50 per hour. The hourly rate for this role is determined by class year (sophomore, junior, senior) and may also consider additional factors such as skill sets, experience and training, licensure and certifications, and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. The internship is a seasonal part time position and is not eligible for most benefits. For more information about benefit offerings, please visit our careers page: about/what-we-do/careers About CCU Founded in 1930 and headquartered in Lake Forest, IL, CCU has $4.3 billion in assets and serves more than 272,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We've been recognized as a Great Place to Work multiple years in a row, and we're committed to growing both our business and our people. To learn more, visit myconsumers.org Equal Opportunity Employer CCU complies with the requirements and spirit of the law in the implementation of all facets of equal opportunity in employment. There will be no discrimination on the basis of race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge from the military), criminal or arrest history (unless job related), crime victim status, or any other protected characteristic in the recruitment, selection, training, utilization, promotion, termination, or any other employment actions or term and condition of employment. CCU complies with applicable state and local laws governing non-discrimination in employment in every location in which CCU has facilities. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: or . Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Responsible for daily tracking of consumer and mortgage insurance, input of loans, loan verification and loan check-ins, in compliance with state and federal regulations, company policies and established Standard Operating Procedures (SOPs). Work within a team to ensure loans progress through the pipeline efficiently and effectively. Principal Accountabilities Provide support for sales, consumer loan and mortgage department personnel as needed. Meet or exceed the stated Service Guarantee commitments. Represent the Bank to both internal and external customers in a courteous, professional manner in face-to-face, written and telephone communications. Accountable for adherence to compliance standards including Bank Secrecy Act (BSA), as well as quality of documentation, timeliness and volume of loans closed. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities in which we serve through active involvement in local organizations and events. Duties Sort and distribute incoming insurance mail and track all non-escrowed mortgage-secured loans over $100K and forward to vendor. Handle daily mortgage insurance mail and review the mortgage insurance cancellations and reinstatements. Forward cancellations to our vendor for mortgage secured loans so that letters are sent. Process monthly PMI disbursements to meet the due dates. Process incoming daily contracts within 24 hours of receipt Review files for missing items and notify dealer of any missing items Monitor the Credit Admin InBox and process all requests prior to 4:00 pm on same day Cash incoming indirect contracts accurately Check in all loan packets received from sales offices and track outstanding packets to ensure receipt of the final signed documents. Book consumer, indirect, mortgage and commercial loans and board onto the FISERV Signature Core Banking System. Ensure all outstanding billings, such as appraisal, recording, or title fees, have been received and processed by Credit Admin Review daily and monthly tickler reports and ensure that the ticklers are being reviewed and cleared. Review and update the daily new loan report for mortgage verification and review the Loan Coupon journal daily for any coupon book order errors Perform loans verification on mortgage, consumer, and commercial loans and prepare documents for CBS input and imaging Communicate with Loan Officer and title companies when loans are ready to schedule closing appointments Conduct final loan quality credit checks Prepare disbursement checks and arrange wire transfers Perform post-closing verifications Accurately and promptly prepare payoff letters, as well as release of mortgages or other collateral Review draw requests on commercial lines of credit and construction loans to ensure funds are disbursed within the guidelines of the loan approval. Re-verify loan criteria as needed. Review paid loans prior to releasing collateral. Maintain file coverage for team members out of office, provide back up support for consumer declines, credit score disclosure letters, scanning files into Metavante imaging system. Process all insurance premium disbursements as scheduled. Contact insurance companies for missing bills. Assist with maintenance items such as automatic transfers, due date changes and payment amount changes as well as HELOC check order requests Ensure all auto debits and/or HELOC orders are completed timely Complete Indirect Audits and ensure required lien documentation and cip verification is in file Process ATM/ACH/return checks Verify and balance ACH worksheet and resolve discrepancies daily Balance workstation and resolve discrepancies daily Report suspicious transactions or unusual occurrences to supervisor. Conduct and document periodic risk reviews and run reports as needed Perform all work in compliance with established regulations, policies, Standard Operating Procedures (SOPs), and instructions. Maintain customer confidence and protect bank operations by keeping information private and confidential. Participate in ongoing skill, compliance, risk management and security training as required for the position and apply knowledge in daily tasks Other duties as assigned Qualifications & Skills High school diploma or equivalent with a minimum of 2 years' experience processing mortgage, consumer, commercial and/or small business loans. College degree in business, finance or related field of study preferred. Knowledge of agency guidelines and industry standards as they relate to mortgage, consumer, commercial and/or small business Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers. Accuracy and ability to prioritize daily goals. Ability to follow detailed instructions and a wide range of procedures requiring sound judgement. Ability to perform complex mathematical computations using various business machines and/or computers. Must have proficient typing and computer skills. Core Competencies Attention to Detail Conflict Management Time Management Results Focused Regulatory Compliance Relationship Building Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA). Physical Demands: Percentage of Time: Communicate with customers, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of financial instruments, forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

Duties & Responsibilities Operations Agent Competencies Customer Service, field phone calls and general office support Creating/ Auditing an Organization in Cargowise ISF filing with US Customs File Opening / Data Entry in Cargowise Cargo Tracking on carrier/ port websites for Air, LCL and FCL Adhere to government regulations that monitor our business (TSA, FMC, DOT, US Customs) Fundamental understanding of international shipping processes Basic knowledge of Incoterms Understanding of different types of bills of lading Communication with customers, international agents, domestic vendors Dispatching trucks for recovery / delivery Issuing Arrival Notices Paying arrival charges Invoicing clients Daily problem resolution Ongoing Logistics and Regulatory Training Vendor rate negotiations Processing/ Auditing invoices for vendor charges Quote clients Setting up/ Coordinating Shipments with partners at origin Handling Triangle Shipment Coordination Operations Specialist I Look up products in the USHTS and on CROSS to check HTS codes Review shipping documents to ensure all required customs data is on the paperwork Communicate with customers and agents to get documentation corrected as needed Process a Single Entry Bond when required Process multi- line commercial invoices through Deep Cognition Entry writing / prep in Cargowise Know the flags for applicable PGAs Understand current Additional tariffs Work with Sales and Senior Ops team members to document Client SOWs Experience & Qualifications Previous experience working with Freight Forwarding Operating Systems Proficient in Microsoft Office Educations High School or equivalent ( 2 years experience ) Associates Degree Bachelor Degree Entry Level 3-4 years of experience Must pass and maintain TSA Security Threat Assessment (STA) for IAC eligibility. Physical Requirements (ADA Compliance) Ability to remain stationary at a desk for extended periods, frequently operating a computer, telephone, and other standard office equipment. Ability to occasionally move about the office to access files, office machinery, or attend meetings; may need to transport parcels or packages up to 10-20 pounds occasionally. Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Ability to observe details on documents and screens, requiring normal or corrected vision for reading and data entry. Reasonable accommodations will be provided to enable qualified individuals with disabilities to perform essential job functions in accordance with the Americans with Disabilities Act. Compensation details: 58240-62400 Yearly Salary PI7ebbc5***********1-39485794

Sonoma Consulting is one of the fastest growing Global IT Consulting and Executive Search providers with offices in Naperville IL; Chicago IL; Tyson's Corner VA and Hyderabad India. Our clients range from start-ups to Fortune 500 companies throughout the world. We look to our large recruiting team to continue to build upon the high standards we have set and ways to continually improve our recruiting process around the speed and quality of the resources we deliver. The Sonoma team prides itself on best model for delivery of IT Resources in a 24/7 model, our high level of professionalism and integrity which enables us to create long-term, meaningful relationships with our clients. Job Description We are looking for a Sales Operations Specialist to support our growing sales organization and its customer base by ensuring that policies, systems and procedures relating to CRM /sales force automation and related analytics are maintained and adhered to. Tracks, analyzes, monitors and reports on the ongoing quality and integrity of sales force data being entered into the system throughout the sales lifecycle. Routinely assists sales rep in the on-boarding of new customers as well as the support and renewal process of existing customers. Also supports Sales Management with forecasting and trending tools. Provides coordination between Marketing, Accounting, Product Development and IT on specific projects relating to ongoing process improvements and changes. Prepares and distributes policies and procedures relating to sales force automation for purposes of training and knowledge transfer. The ideal candidate will have a passion for sales and for providing outstanding customer experiences while thriving in a startup environment that blends technical and soft skills. Key activities in this role require the ability to support a growing sales organization and maintain its CRM and other related sales tools and technology. Qualifications • Strong knowledge of CRM/sales software - Microsoft Dynamics CRM or Salesforce.com software experience is a must, experience with other analytic tools are a plus. • 2+ years of experience in sales, financial or business analysis /operations supporting a sales organization • Experience with design and maintenance of a CRM software required (MS Dynamics CRM preferred) • Experience using a marketing automation tool a plus. • Excellent knowledge of sales organization's business procedures and objectives Additional Information Equal Opportunity Employer Sonoma Consulting is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionAbout JSSI For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.JSSI products and services include:Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.Software: Traxxall and Conklin & de Decker . Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary:The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.Duties and Responsibilities: Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. Sales process optimization through the integration of applications and tools. CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. Generate, analyze and present reports. Valuating, documenting, implementing, and communicating the company's best practices and formal processes. Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). Record, vet, and route sales leads. Support with trade shows / exhibitions as necessary. Education and Experience: College education required. Minimum of 2 years of administrative experience. Excellent computer skills with extensive knowledge of Word and Excel. Discretion, ethic, good judgment, initiative, and the ability to work independently. Ability to handle multiple projects simultaneously and set appropriate priorities. Excellent oral and written communication skills. Aptitude for creative thinking and problem solving. Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com. JSSI products and services include: Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value. Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions. Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects. Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter. Aviation Capital. Customized asset-based finance solutions for business aviation. Position Summary: The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis. Duties and Responsibilities: * Streamline communication between the Directors of Business Development and the internal teams involved in the Sales process to allow the Sales Team to focus on sales. * Sales process optimization through the integration of applications and tools. * CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate Sales funnel, tracking the process of current enrollments, and updating enrollment records daily. * Generate, analyze and present reports. * Valuating, documenting, implementing, and communicating the company's best practices and formal processes. * Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates). * Record, vet, and route sales leads. * Support with trade shows / exhibitions as necessary. Education and Experience: * College education required. * Minimum of 2 years of administrative experience. * Excellent computer skills with extensive knowledge of Word and Excel. * Discretion, ethic, good judgment, initiative, and the ability to work independently. * Ability to handle multiple projects simultaneously and set appropriate priorities. * Excellent oral and written communication skills. * Aptitude for creative thinking and problem solving. * Positive attitude. At JSSI, we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent. For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation, based on your role. Additionally, for full-time employees based in the USA, Canada, or the Philippines, we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical, dental, vision, retirement savings programs, among others, starting day one of employment. For a full overview of our offerings, visit the JSSI Benefits Page on our company website JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.

The Business Specialist plays a strategic role in developing and supporting key initiatives within the Akorn/Abercrombie & Kent MICE Department. This position works closely with the Director of Sales, A&K's global DMC offices, and North America accounts with a focus on Tour Operators & MICE Companies. The role encompasses relationship management, reporting, ROI analysis, and administrative support to ensure the successful execution of sales and marketing initiatives aligned with A&K's brand standards Responsibilities and Accountabilities: Akorn/A&K MICE Performance: Achieve and exceed targeted sales goals by proactively identifying potential clients, building strong relationships, and promoting the unique value proposition of Akorn and A&K MICE through new and existing relationships. Maintaining contact with existing accounts: Approach prospective and existing MICE agencies to expand the distribution network across North America. Reactivating One-and-Done Accounts: Identify past clients who have engaged in only one transaction with Abercrombie & Kent Travel Group and devise strategies to reactivate and nurture these accounts, turning them into long-term partners. Revenue Opportunities: Conduct market research and competitor analysis to identify new revenue streams and business opportunities. Collaborate with the marketing, C&I Team, and Crystal MICE teams to develop innovative offerings that resonate with the Akorn and A&K MICE department. Relationship Management: Cultivate strong, lasting relationships with existing agencies and brokers to enhance their loyalty to Abercrombie & Kent Travel Group's brands. Serve as a primary point of contact for inquiries, concerns, and support needs under the guidance of the Director of Sales. Sales Support: Provide exceptional sales support, including product training, promotional materials, and educational resources to agencies, ensuring they have the tools necessary to sell effectively within the MICE market. Territory Analysis: Regularly analyze market trends, travel industry developments, and customer preferences in the region to identify potential growth areas and inform strategic decision-making. Reporting and Forecasting: Maintain accurate and up-to-date records of sales activities, account details, and performance metrics. Prepare regular reports and forecasts for the Director of Sales. Collaborative Teamwork: Work closely with the A&K Director of Sales, Crystal MICE Sr. Director, marketing, product development, and other cross-functional teams to align strategies, share insights, and drive overall company objectives. Skills and Abilities Deep understanding of global business and travel industry practices Proven leadership, organizational, and team development capabilities Strong analytical thinking, commercial acumen, and strategic decision-making Exceptional communication skills (oral, written, and interpersonal) Advanced negotiation and problem-solving abilities Proficiency in Microsoft Office and core business software tools Ability to manage multiple priorities in a fast-paced, deadline-driven environment Education and Additional Experience Bachelor's degree in business, marketing, hospitality, or a related field preferred. Minimum of 2 years of experience in the travel industry sales, preferably in the luxury travel segment. Special Requirements Proven track record of achieving and exceeding sales targets and building successful business relationships. Familiarity with the MICE and non-retail travel market, including knowledge of key players, agency networks, and industry dynamics. Excellent communication and presentation skills, both verbal and written, with fluency in English and Spanish (additional languages are a plus). Strong analytical and problem-solving abilities, with a data-driven approach to decision-making. Ability to work independently, take initiative, and be self-motivated while also contributing to a collaborative team environment. Willingness to travel within the North American region as required. Located near Aventura, FL, or Downers Grove, IL. Salary Range $50k; position is bonus eligible Benefits A&K offers a large portfolio of competitive benefits to all eligible, full-time employees. Some benefits are provided at no cost to the employee, such as group life insurance, short-term and long-term disability, and travel discounts. Other elective benefits include medical, dental, and vision insurance, supplemental life insurance, pre-tax healthcare and dependent FSAs, and a 401(k) plan with a generous company match. EEO Statement Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.