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The differences between operations technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations technician has an average salary of $40,899, which is higher than the $40,379 average annual salary of a service technician.
The top three skills for an operations technician include customer service, hand tools and preventative maintenance. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.
| Operations Technician | Service Technician | |
| Yearly salary | $40,899 | $40,379 |
| Hourly rate | $19.66 | $19.41 |
| Growth rate | 5% | 8% |
| Number of jobs | 191,960 | 254,533 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Associate Degree, 29% |
| Average age | 43 | 44 |
| Years of experience | - | 12 |
An operations technician is a plant employee responsible for monitoring and operating facilities of work platforms in a firm. To ensure supply availability and reduce rig downtime, operations technicians collaborate with engineers to troubleshoot mechanical problems and perform maintenance. They promote production safety by implementing instructions and procedures following the company's safety and environmental standards. They also maintain records of equipment history and report accidents to the appropriate personnel.
Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.
Operations technicians and service technicians have different pay scales, as shown below.
| Operations Technician | Service Technician | |
| Average salary | $40,899 | $40,379 |
| Salary range | Between $30,000 And $55,000 | Between $28,000 And $57,000 |
| Highest paying City | San Francisco, CA | Richmond, CA |
| Highest paying state | Hawaii | Hawaii |
| Best paying company | Pacific Northwest National Laboratory | IBM |
| Best paying industry | Energy | Technology |
There are a few differences between an operations technician and a service technician in terms of educational background:
| Operations Technician | Service Technician | |
| Most common degree | Bachelor's Degree, 40% | Associate Degree, 29% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between operations technicians' and service technicians' demographics:
| Operations Technician | Service Technician | |
| Average age | 43 | 44 |
| Gender ratio | Male, 79.5% Female, 20.5% | Male, 89.2% Female, 10.8% |
| Race ratio | Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 18.2% Asian, 3.3% White, 62.3% American Indian and Alaska Native, 1.1% | Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 4% | 1% |