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Order desk clerk vs order entry representative

The differences between order desk clerks and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order desk clerk and an order entry representative. Additionally, an order entry representative has an average salary of $34,443, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for an order desk clerk include data entry, customer service and order desk. The most important skills for an order entry representative are order entry, data entry, and customer service.

Order desk clerk vs order entry representative overview

Order Desk ClerkOrder Entry Representative
Yearly salary$33,895$34,443
Hourly rate$16.30$16.56
Growth rate--
Number of jobs105,941123,220
Job satisfaction--
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 37%
Average age4343
Years of experience22

Order desk clerk vs order entry representative salary

Order desk clerks and order entry representatives have different pay scales, as shown below.

Order Desk ClerkOrder Entry Representative
Average salary$33,895$34,443
Salary rangeBetween $27,000 And $42,000Between $28,000 And $42,000
Highest paying City-Cambridge, MA
Highest paying state-Rhode Island
Best paying company-Simpson Manufacturing Co
Best paying industry-Construction

Differences between order desk clerk and order entry representative education

There are a few differences between an order desk clerk and an order entry representative in terms of educational background:

Order Desk ClerkOrder Entry Representative
Most common degreeBachelor's Degree, 36%Bachelor's Degree, 37%
Most common majorBusinessBusiness
Most common college--

Order desk clerk vs order entry representative demographics

Here are the differences between order desk clerks' and order entry representatives' demographics:

Order Desk ClerkOrder Entry Representative
Average age4343
Gender ratioMale, 31.8% Female, 68.2%Male, 26.4% Female, 73.6%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order desk clerk and order entry representative duties and responsibilities

Order desk clerk example responsibilities.

  • Verify private insurance, Medicare, and Medicaid; including advantage plans.
  • Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order entry representative example responsibilities.

  • Manage Facebook and patient communication programs.
  • Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
  • Key numeric and alphabetic characters into the AS400 system.
  • Contribute extensive UAT for new regional ERP launch and enhancements.
  • Handle high call volume during the transition of an ERP system.
  • Resolve outstanding issues with sales and finance to expedite cohesive bookings.
  • Show more

Order desk clerk vs order entry representative skills

Common order desk clerk skills
  • Data Entry, 18%
  • Customer Service, 16%
  • Order Desk, 16%
  • Customer Orders, 10%
  • Order Entry, 7%
  • Purchase Orders, 5%
Common order entry representative skills
  • Order Entry, 15%
  • Data Entry, 14%
  • Customer Service, 12%
  • Order Processing, 8%
  • Customer Satisfaction, 7%
  • Inbound Calls, 6%

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