Order desk clerk vs order processing specialist

The differences between order desk clerks and order processing specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order desk clerk and an order processing specialist. Additionally, an order processing specialist has an average salary of $37,540, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for an order desk clerk include data entry, customer service and order desk. The most important skills for an order processing specialist are customer service, data entry, and purchase orders.

Order desk clerk vs order processing specialist overview

	Order Desk Clerk	Order Processing Specialist
Yearly salary	$33,895	$37,540
Hourly rate	$16.30	$18.05
Growth rate	-	-
Number of jobs	105,941	46,043
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 39%
Average age	43	43
Years of experience	2	2

Order desk clerk vs order processing specialist salary

Order desk clerks and order processing specialists have different pay scales, as shown below.

	Order Desk Clerk	Order Processing Specialist
Average salary	$33,895	$37,540
Salary range	Between $27,000 And $42,000	Between $26,000 And $52,000
Highest paying City	-	Mahwah, NJ
Highest paying state	-	Rhode Island
Best paying company	-	Schneider Electric Industrial Services
Best paying industry	-	Health Care

Differences between order desk clerk and order processing specialist education

There are a few differences between an order desk clerk and an order processing specialist in terms of educational background:

	Order Desk Clerk	Order Processing Specialist
Most common degree	Bachelor's Degree, 36%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Order desk clerk vs order processing specialist demographics

Here are the differences between order desk clerks' and order processing specialists' demographics:

	Order Desk Clerk	Order Processing Specialist
Average age	43	43
Gender ratio	Male, 31.8% Female, 68.2%	Male, 29.7% Female, 70.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order desk clerk and order processing specialist duties and responsibilities

Order desk clerk example responsibilities.

Verify private insurance, Medicare, and Medicaid; including advantage plans.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processing specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Review order enter by other CSR's and correct orders as needed.
Create invoices, process return requests, issue RMA's, provide order status.
Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
Process payroll transactions timely and accurately which result in being cost-effective.
Provide ancillary support including vendor payroll, vendor processing and payment acquisition.

Order desk clerk vs order processing specialist skills

Common order desk clerk skills

Data Entry, 18%
Customer Service, 16%
Order Desk, 16%
Customer Orders, 10%
Order Entry, 7%
Purchase Orders, 5%

Common order processing specialist skills

Customer Service, 14%
Data Entry, 13%
Purchase Orders, 10%
Order Entry, 9%
Inbound Calls, 7%
Sales Orders, 6%

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Office and Administrative Industry
Order Desk Clerk
Order Desk Clerk vs Order Processing Specialist

Updated January 8, 2025

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