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Order desk clerk vs order taker

The differences between order desk clerks and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order desk clerk and an order taker. Additionally, an order desk clerk has an average salary of $33,895, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order desk clerk include data entry, customer service and order desk. The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Order desk clerk vs order taker overview

Order Desk ClerkOrder Taker
Yearly salary$33,895$30,383
Hourly rate$16.30$14.61
Growth rate--
Number of jobs105,94177,938
Job satisfaction--
Most common degreeBachelor's Degree, 36%High School Diploma, 41%
Average age4343
Years of experience22

Order desk clerk vs order taker salary

Order desk clerks and order takers have different pay scales, as shown below.

Order Desk ClerkOrder Taker
Average salary$33,895$30,383
Salary rangeBetween $27,000 And $42,000Between $23,000 And $39,000
Highest paying City-Las Vegas, NV
Highest paying state-Vermont
Best paying company-Raytheon Technologies
Best paying industry-Telecommunication

Differences between order desk clerk and order taker education

There are a few differences between an order desk clerk and an order taker in terms of educational background:

Order Desk ClerkOrder Taker
Most common degreeBachelor's Degree, 36%High School Diploma, 41%
Most common majorBusinessBusiness
Most common college--

Order desk clerk vs order taker demographics

Here are the differences between order desk clerks' and order takers' demographics:

Order Desk ClerkOrder Taker
Average age4343
Gender ratioMale, 31.8% Female, 68.2%Male, 26.7% Female, 73.3%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order desk clerk and order taker duties and responsibilities

Order desk clerk example responsibilities.

  • Verify private insurance, Medicare, and Medicaid; including advantage plans.
  • Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order taker example responsibilities.

  • Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
  • Assist customers with food selections, using micros.
  • Assist concierge with guest amenities and VIP events.
  • Cash out checks through micros, take and complete to go orders.
  • Deliver all amenities direct to room when ready for VIP guest check-ins.
  • Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.
  • Show more

Order desk clerk vs order taker skills

Common order desk clerk skills
  • Data Entry, 18%
  • Customer Service, 16%
  • Order Desk, 16%
  • Customer Orders, 10%
  • Order Entry, 7%
  • Purchase Orders, 5%
Common order taker skills
  • Wine, 9%
  • Cleanliness, 9%
  • Guest Satisfaction, 6%
  • POS, 6%
  • Basic Math, 6%
  • Room Service Orders, 6%

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