Order fulfillment specialist vs order processor

The differences between order fulfillment specialists and order processors can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order processor has an average salary of $32,983, which is higher than the $32,645 average annual salary of an order fulfillment specialist.

The top three skills for an order fulfillment specialist include customer orders, logistics and pallet jack. The most important skills for an order processor are customer service, data entry, and rf scanner.

Order fulfillment specialist vs order processor overview

	Order Fulfillment Specialist	Order Processor
Yearly salary	$32,645	$32,983
Hourly rate	$15.69	$15.86
Growth rate	1%	-
Number of jobs	149,424	34,672
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 48%	High School Diploma, 34%
Average age	38	43
Years of experience	-	2

What does an order fulfillment specialist do?

An Order Fulfillment Specialist works at warehouse facilities where they are in charge of preparing and processing customer orders, ensuring timeliness and accuracy. They are also responsible for verifying customer information, tracking deliveries, receiving shipments, participating in loading and unloading packages, inspecting the quality and quantity of products, and maintaining transactions. There are also instances when they must communicate with clients to answer inquiries or handle complaints and issues. Moreover, an order fulfillment specialist must maintain an active communication line with co-workers for an accurate and efficient workflow.

What does an order processor do?

An order processor is responsible for monitoring the database platform of a business. Duties include responding to customers' inquiries and concerns, processing orders, administering payments, and verifying order details before shipment, ensuring the items' quality and quantity to prevent order delays and customer complaints. Order processors update inventory records, prepare invoices, and resolve billing discrepancies. They also coordinate closely with delivery drivers and dispatchers to confirm successful deliveries accurately and efficiently. An order processor requires having computer competencies and excellent communication skills, especially on tracking orders and handling customers' feedback about the services.

Order fulfillment specialist vs order processor salary

Order fulfillment specialists and order processors have different pay scales, as shown below.

	Order Fulfillment Specialist	Order Processor
Average salary	$32,645	$32,983
Salary range	Between $22,000 And $47,000	Between $26,000 And $40,000
Highest paying City	San Jose, CA	Fall River, MA
Highest paying state	Hawaii	Rhode Island
Best paying company	General Electric	Lockheed Martin
Best paying industry	Technology	Technology

Differences between order fulfillment specialist and order processor education

There are a few differences between an order fulfillment specialist and an order processor in terms of educational background:

	Order Fulfillment Specialist	Order Processor
Most common degree	Bachelor's Degree, 48%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Order fulfillment specialist vs order processor demographics

Here are the differences between order fulfillment specialists' and order processors' demographics:

	Order Fulfillment Specialist	Order Processor
Average age	38	43
Gender ratio	Male, 54.0% Female, 46.0%	Male, 36.7% Female, 63.3%
Race ratio	Black or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 18.0% Asian, 7.2% White, 60.2% American Indian and Alaska Native, 1.0%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order fulfillment specialist and order processor duties and responsibilities

Order fulfillment specialist example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Manage escalations and expedites process in support of shorten interval requests.
Perform comprehensive warehouse duties, which include quality control, inventory management and shipping and receiving logistics.
Apply appropriate sales tax to each invoice as required by that county.
Create spreadsheets create by EDI process to convert orders into a readable format for vendors.
Note account of such delay or cancellation of shipment and any tracking number from USPS.

Order processor example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Use AS400 system to enter orders and make inventory adjustments.
Provide hands-on support at POS when require by customer volumes.
Maintain MSDS files and provide updates to customers as needed.
Assist with gathering information for internal and external SOX audits.
Sort and process orders for the consumer in accordance to FedEx rules and regulations

Order fulfillment specialist vs order processor skills

Common order fulfillment specialist skills

Customer Orders, 12%
Logistics, 9%
Pallet Jack, 8%
Purchase Orders, 6%
RF, 5%
Data Entry, 5%

Common order processor skills

Customer Service, 27%
Data Entry, 19%
RF Scanner, 6%
Customer Orders, 6%
Purchase Orders, 5%
Order Entry, 4%

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Office and Administrative Industry
Order Fulfillment Specialist
Order Fulfillment Specialist vs Order Processor

Updated January 8, 2025

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