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Order fulfillment specialist vs order specialist

The differences between order fulfillment specialists and order specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order specialist has an average salary of $35,107, which is higher than the $32,645 average annual salary of an order fulfillment specialist.

The top three skills for an order fulfillment specialist include customer orders, logistics and pallet jack. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Order fulfillment specialist vs order specialist overview

Order Fulfillment SpecialistOrder Specialist
Yearly salary$32,645$35,107
Hourly rate$15.69$16.88
Growth rate1%-
Number of jobs149,424193,329
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 44%
Average age3843
Years of experience-2

What does an order fulfillment specialist do?

An Order Fulfillment Specialist works at warehouse facilities where they are in charge of preparing and processing customer orders, ensuring timeliness and accuracy. They are also responsible for verifying customer information, tracking deliveries, receiving shipments, participating in loading and unloading packages, inspecting the quality and quantity of products, and maintaining transactions. There are also instances when they must communicate with clients to answer inquiries or handle complaints and issues. Moreover, an order fulfillment specialist must maintain an active communication line with co-workers for an accurate and efficient workflow.

What does an order specialist do?

The job of an order specialist is to fulfill all special orders and installation projects on time. You will proactively contact customers to inform them about the status of the installation and the preparation for the installment. Other duties that you will likely perform include handling inquiries and concerns from customers, communicating with service providers and vendors to establish shipment and date of installation, and working closely with cross-functional teams, such as logistics and direct imports.

Order fulfillment specialist vs order specialist salary

Order fulfillment specialists and order specialists have different pay scales, as shown below.

Order Fulfillment SpecialistOrder Specialist
Average salary$32,645$35,107
Salary rangeBetween $22,000 And $47,000Between $26,000 And $46,000
Highest paying CitySan Jose, CACranston, RI
Highest paying stateHawaiiNew Hampshire
Best paying companyGeneral ElectricChemonics
Best paying industryTechnologyHealth Care

Differences between order fulfillment specialist and order specialist education

There are a few differences between an order fulfillment specialist and an order specialist in terms of educational background:

Order Fulfillment SpecialistOrder Specialist
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common college--

Order fulfillment specialist vs order specialist demographics

Here are the differences between order fulfillment specialists' and order specialists' demographics:

Order Fulfillment SpecialistOrder Specialist
Average age3843
Gender ratioMale, 54.0% Female, 46.0%Male, 34.8% Female, 65.2%
Race ratioBlack or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 18.0% Asian, 7.2% White, 60.2% American Indian and Alaska Native, 1.0%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order fulfillment specialist and order specialist duties and responsibilities

Order fulfillment specialist example responsibilities.

  • Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
  • Manage escalations and expedites process in support of shorten interval requests.
  • Perform comprehensive warehouse duties, which include quality control, inventory management and shipping and receiving logistics.
  • Apply appropriate sales tax to each invoice as required by that county.
  • Create spreadsheets create by EDI process to convert orders into a readable format for vendors.
  • Note account of such delay or cancellation of shipment and any tracking number from USPS.
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Order specialist example responsibilities.

  • Manage escalations and expedites process in support of shorten interval requests.
  • Provide information to prospective clients regarding ADP's products and services.
  • Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
  • Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
  • Coordinate with provisioning for lease facilities and number portability.
  • Provide provisioning support/work order management and guidance to clients VOIP customers.
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Order fulfillment specialist vs order specialist skills

Common order fulfillment specialist skills
  • Customer Orders, 12%
  • Logistics, 9%
  • Pallet Jack, 8%
  • Purchase Orders, 6%
  • RF, 5%
  • Data Entry, 5%
Common order specialist skills
  • Order Entry, 15%
  • Purchase Orders, 11%
  • Data Entry, 10%
  • Logistics, 8%
  • Customer Orders, 7%
  • Troubleshoot, 3%

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