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Patient access representative jobs in Alton, TX

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  • Patient Access Representative

    Driscoll Children's Hospital 4.7company rating

    Patient access representative job in Edinburg, TX

    Where compassion meets innovation and technology and our employees are family. Thank you for your interest in joining our team! Please review the job information below. General Purpose of Job: This position reports to the Patient Access Service Director, through the immediate Supervisor. This position is responsible for the support functions necessary to accomplishing the objective of the service department. These include but are not limited to functions under the categories of: patient accounting, patient scheduling, registration, verification of patients' benefits, securing reimbursement via prior authorization / referrals, documentation of actions taken to collect out of pocket expenses and patient financial discharge. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required. Always maintains utmost level of confidentiality. Adheres to hospital policies and procedures. Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines. Consistently follows the customer service standards and dress code as set forth by the hospital and the department. Customer Service Duties Answers the department telephone immediately or within three rings utilizing courtesy and patience. Greet patients and their families with courtesy and concern for their needs. Listens to customer needs and takes appropriate action as indicated. Gather patient demographic and financial information in a kind and courteous manner. Reschedule patients upon patient request and notify the patient's physician. Mark patient cancelations in the appropriate scheduling system and notify the patient's physician. Document telephone encounters. Manage an appointment waiting list as indicated. Ensure patients have confirmed their appointment times and offer any other pertinent information such as benefit data, directions, parking information, etc. Patient Accounting Duties Schedule patients for necessary procedures as indicated, using the appropriate scheduling system and obtain authorization for all planned services as indicted by insurance carrier. Accurately create patient encounter in patient accounting systems utilizing the appropriate patient search criteria and interview method Verify patient's insurance benefit and document findings, this process should be completed in the appropriate timeframe for the service being provided; refer to EMTALA guidelines. Refer cases for financial screening as indicated. Obtain Authorization or Referral for services as indicated. Make a clear copy of picture identification and insurance cards, front and back. Explain all business forms and obtain signatures. Issue Patient Rights and Responsibilities and the hospital's Notice of Privacy Practice as indicated. Issue patient identification card or wristband identification as appropriate. Escort the patient to the appropriate service area. Quality Assurance Duties Review schedule/pre-registrations/registrations to identify potential duplicate medical record numbers. Identify patients with multiple same day visits to match demographic and insurance data for each pre-registration. Review patient demographic and financial data to ensure accuracy. Validate verification and documentation of insurance eligibility and coverage for anticipated procedures. Validate insurance authorizations were obtained from referring physicians when necessary/appropriate. Validate insurance authorizations were obtained from payors when necessary/appropriate. Validate documentation of patient insurance benefit, co-payment, deductible and co-insurance agreements in preparation for collection at the time of service or prior to discharge. Close recurring accounts as indicated. Reviews pre-registration list for no shows and cancelations to reschedule or cancel account as indicated. Reconcile Census with Census Reports and Registration forms as indicated. Patient Financial Discharge Duties Review documented notes for payment requirements; explains insurance benefits as quoted to us by their insurance carrier and collects patient's out of pocket expenses, as indicated. Refer cases for financial screening as indicated. Prepare hospital receipt for payment received. Validates address and phone number. Ensures all paperwork is complete and all insurance cards and identification cards are copied for business record. Document all actions taken at discharge in patient accounting system. Cashiering Duties Cash boxes will always be in balance; shortages or overages will be reported immediately to leadership & accounting. Payments received will always be receipted and accounted for The department Standard Operating Procedure for cash handling will be followed. Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
    $29k-33k yearly est. Auto-Apply 3d ago
  • Patient Service Representative

    Radnet 4.6company rating

    Patient access representative job in Edinburg, TX

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $29k-33k yearly est. 22d ago
  • Patient Services Representative

    Coloradophysicianpartners

    Patient access representative job in McAllen, TX

    We seek a highly organized and compassionate Patient Services Representative (Call Center Representative) to join our centralized call center team. As a Patient Services Representative, you will be pivotal in providing exceptional customer service and administrative support to patients, healthcare professionals, and external stakeholders. Your primary responsibility will be efficiently managing incoming calls, scheduling appointments, and facilitating communication between patients and medical staff. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to handle high call volumes with professionalism and empathy. Location-The candidate can work in a Hybrid/Remote capacity in South Texas (Laredo, Corpus Christi, or Rio Grande Valley). The position will require individuals to be onsite for the first 30 days for training in the Edinburg, TX, area. Key Responsibilities: Call Management: Handle incoming calls from patients, healthcare providers, and external partners courteously and professionally. Listen actively, gather accurate information, and respond appropriately to inquiries, appointment requests, and general questions. Route calls to appropriate departments or medical staff as needed. Appointment Scheduling: Effectively schedule patient appointments, consultations, and follow-up visits based on availability and medical staff preferences. Coordinate and manage the appointment calendar to ensure efficient utilization of medical resources. Provide patients with essential appointment information, such as location, time, and pre-visit instructions. Patient Information Management: Input and update patient demographic information, medical history, and insurance details accurately in the electronic health records (EHR) system. Maintain confidentiality and adhere to privacy regulations while handling sensitive patient information. Communication Facilitation: Liaise between patients and medical professionals to convey messages, requests, and follow-up information. Communicate effectively with various healthcare departments to relay urgent messages and coordinate patient care. Problem Solving: Address patient concerns, complaints, and inquiries patient-centered and empathetically. Collaborate with relevant departments to resolve scheduling conflicts and logistical issues. Training and Compliance: Stay updated on medical office protocols, scheduling procedures, and relevant industry regulations. Participate in ongoing training sessions to enhance customer service skills and knowledge of medical practices. Qualifications: At least two years of experience working in a high-volume call center environment. Preferred Excellent verbal and written communication skills in English and Spanish preferred. High level of professionalism working with others in stressful environments across virtual locations. Proficient in using computer systems and scheduling software. Strong organizational skills and the ability to multitask effectively. Empathy and patience when dealing with patients and their families. Knowledge of medical terminology and procedures is preferred. Adherence to patient confidentiality and data protection regulations. High school diploma or equivalent; additional medical receptionist training or certification is a plus. LVN Preferred If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $28k-35k yearly est. Auto-Apply 1d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Patient access representative job in Pharr, TX

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 4001 N Cage Blvd, Pharr, TX 78577 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 4001 North Cage Primary Location: US-TX-Pharr Employer: Penske Truck Leasing Co., L.P. Req ID: 2329931
    $23k-32k yearly est. 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Weslaco, TX

    Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
    $28k-35k yearly est. Auto-Apply 54d ago
  • Nursing Scheduler

    Tri-County Healthcare 3.9company rating

    Patient access representative job in Harlingen, TX

    Job DescriptionJoin our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler! Position Summary The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Maintains schedules for all patients and nurses The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients. This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients Participate in on-call which will include taking all after hours and weekend calls from nurses and clients Assures that cases are filled within established time frames. Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate. Monitors overtime of employees. Responds to emergency calls and arranges schedule accordingly Assist and follow through with staffing needs as necessary. Personally fulfill in-home staffing needs as required or requested on an emergency need. The staffing clerk must assure that the required service visits are completed each day/week. Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) High School Diploma or GED 1-2 years experience in a Pediatric Home Health Setting Must be well organized and detailed- oriented Understanding of customer service principles Excellent interpersonal and communication skills Excellent problem-solving skills The ability to work in a fast-paced environment and work well under pressure The ability to build relationships with employees, clients, and other departments Proficient computer skills including Microsoft Office Ability to remain calm while working under pressure in a busy environment. Ability to work within the time frame of standard policies and procedures. Ability to maintain confidentiality related to sensitive company and employee information. Excellent ability to multitask and prioritize in a busy, fast-growth environment Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team Below are a few benefits we offer: Health Insurance PAID TIME OFF Retirement Plan with Matching Dental Vision Competitive Compensation Teladoc Health Plan Direct Deposit Potential for Bonuses Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule: 8 hour shift Monday-Friday Alternating On-call weekends Language: Spanish (Required) Work Location: One location We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************.
    $33k-38k yearly est. Easy Apply 2d ago
  • Customer Service Rep(08415) -3306 N Raul Longoria Rd

    Domino's Franchise

    Patient access representative job in San Juan, TX

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $25k-34k yearly est. 6d ago
  • Medical Receptionist

    Total Rehab Kids

    Patient access representative job in Edinburg, TX

    Job Description About the Role: The Receptionist plays a crucial role in ensuring the smooth operation of our front office and is often the first point of contact for clients and visitors. This position is responsible for managing multi-line phone systems, greeting clients, and providing exceptional customer service. The Receptionist will handle various administrative tasks, ensuring that all inquiries are addressed promptly and efficiently. By maintaining a welcoming environment and facilitating communication between departments, the Receptionist contributes significantly to the overall productivity of the organization. Ultimately, this role is vital in creating a positive first impression and supporting the daily operations of the office. Minimum Qualifications: High school diploma or equivalent. Proven experience as a receptionist or in a similar administrative role. Proficiency in using multi-line phone systems and general office equipment. Bilingual Preferred Qualifications: Experience in a customer service-oriented environment. Familiarity with insurance basics. Additional certifications in office administration or customer service. Responsibilities: Answer and direct incoming calls on a multi-line phone system with professionalism and courtesy. Greet clients and visitors, ensuring they feel welcomed and attended to upon arrival. Perform general administrative duties, including filing, data entry, and managing office supplies. Maintain the reception area in a tidy and organized manner, reflecting the company's professional image. Assist with scheduling appointments and coordinating meetings for staff as needed. Skills: The required skills for this position, such as multi-line phone management and phone etiquette, are essential for handling a high volume of calls and ensuring that each caller receives the attention they deserve. Receptionist duties encompass a variety of tasks, from greeting clients to performing general administrative functions, which require strong organizational skills and attention to detail. Proficiency in using a copy machine and other office equipment is necessary for efficiently managing daily tasks and supporting the team. Excellent communication skills are vital for interacting with clients and colleagues, fostering a positive and professional atmosphere. Preferred skills, such as familiarity with office management software, enhance the Receptionist's ability to streamline processes and improve overall office efficiency. Benefits: Medical, Vision, and Dental Insurance Employer-Paid Life Insurance Company Match 401k Paid Time Off Paid Holidays 40 hours per week and requires availability between clinic hours of operation: 9:00AM-7:00PM, Monday-Friday, with a rotating shift schedule.
    $27k-33k yearly est. 24d ago
  • Spanish Speaking Medical Receptionist

    Healthcare Support Staffing

    Patient access representative job in Harlingen, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Position Summary: Check-in/Check-out, Insurance verification Scheduling appointments, Directing busy phone lines Relaying messages to the physicians Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients Hours for this Position: Monday-Friday, 8:00am-5:00pm Interviews are being held ASAP Advantages of this Opportunity: Get to work with one of the nation's most prestigious Durable Medical Equipment companies! Unlimited growth opportunities! Comprehensive benefits for all full-time, permanent employees! Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE Qualifications What We Look For: At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) EMR background, take charge yet friendly personality! Excellent customer service skills Additional Information Want to know more? For immediate consideration please click APPLY NOW and attach a resume
    $12-17 hourly 60d+ ago
  • Medical Receptionist

    South Heart Clinic

    Patient access representative job in Weslaco, TX

    Job Description Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers. Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration. Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required. Practice and adhere to HIPPA regulations. Powered by JazzHR XlW9N2Zwef
    $27k-33k yearly est. 28d ago
  • Medical Receptionist - SBMA Harlingen

    Alpine Physicians

    Patient access representative job in Harlingen, TX

    Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Key Responsibilities: Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly. Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly. Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team. Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors. Qualifications: Education: High school diploma or equivalent. Experience: At least 1 year of receptionist experience, preferably in a healthcare setting. Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff. Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail. Team Player: Ability to work well within a team. Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills. Why Join Us? Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey. Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support. Growth Opportunities: Take advantage of opportunities for professional development and career advancement. Positive Work Environment: Enjoy a clean, organized, and welcoming workspace. If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $27k-33k yearly est. Auto-Apply 44d ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient access representative job in McAllen, TX

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $32k-46k yearly est. 26d ago
  • Patient Intake Coordinator - Medical Office Specialist

    911 Pain Management

    Patient access representative job in McAllen, TX

    South Texas' most reputable pain management clinic is looking for a key player in making our patients feel welcome and confident about their treatments. The ideal candidate is someone who takes pride in providing the best possible patient experience. As the first point of contact, our Patient Intake Coordinators - Medical Office Specialists play a pivotal role in shaping our patients' experience. You will be responsible for greeting patients with warmth and professionalism, managing phone communications, scheduling appointments, and providing vital information about our services. KEY RESPONSIBILITIES: Warmly greeting patients and visitors, in person and over the phone. Scheduling and confirming appointments using our electronic health record system. Handling patient inquiries and providing information about our services and procedures. Managing patient records and ensuring confidentiality and accuracy. Assisting with billing and insurance verification. Facilitating a smooth flow of communication between patients and healthcare professionals. REQUIREMENTS: Bilingual: English and Spanish. High school diploma; Associate degree or above preferred. 7+ Experience working in clinical or surgical office setting Fluent communication skills: in-person, written, and by phone. Strong people and building relationships skills. Experience with high volume of patients. Advanced with EMR/EHR, Microsoft Office, Google Docs. Attention to details - data entry speed and accuracy a must. Be able to type at least 60 words per minute. WHAT WE OFFER: A highly competitive base salary. Attractive performance bonuses. The opportunity to be at the forefront of transforming patient communication in healthcare. A dynamic work environment where your contributions have a direct impact on our growth and patient satisfaction. If you are looking to be appreciated for your efforts, in a teamwork environment, we are excited to meet you and welcome you to apply for this great opportunity. All applicants MUST complete the following survey with their application: **************************************************** Applications without the completed survey will not be considered.
    $25k-33k yearly est. 60d+ ago
  • Front Office Coordinator

    Xcell Orthopaedics Institute of Sports Performance LLC

    Patient access representative job in McAllen, TX

    Job Description Nature of the job: As part of our patient services division, you must be able to adapt to a fast-paced environment. You will be in charge of greeting patients, efficiently answering phones, effectively scheduling appointments, dealing face to face with patients, confirming patient treatment sessions, receiving payments. Professional appearance is a must. Who we are: Xcell Orthopaedics Physical Therapy is an outpatient orthopedic physical therapy center. We help treat patients with any and all musculoskeletal dysfunctions and pain and patients range in age from 4 to 99 yrs old. Additionally, we have small population of neurological patients and a niche program for vestibular rehab. What we do: We perform outpatient orthopedic physical therapy services which consists of aquatic physical therapy, fall prevention/balance center, and an orthopedic rehab center. Where are we going: We are planning multiple expansion projects into surrounding cities of the RGV. Our goal is to provide our patients with a unique experience for their physical therapy needs and education on preventative care to improve and maintain patient health. Currently we have locations in McAllen, Mission, Weslaco & Rio Grande City if you are willing to relocate or commute. Why you should consider joining our team: We are patient care and customer service focused, we believe the staff are our greatest assets and keys to our successes, we offer benefits, everyone works very hard and loves to accomplish set goals, career advancement and growth opportunities available. Please visit our website: ************* *Please attach full resume for consideration. Job Type: Part-time Salary: $12.00/Hour -We accept Work permits/Visas
    $12 hourly 12d ago
  • Now Hiring Front Desk Coordinator!

    Labor One Staffing

    Patient access representative job in Edinburg, TX

    Are you passionate about patient care and excellent service? Health & Wellness clinic in Edinburg, TX is seeking a Front Desk Coordinator! Job Title: Front Desk Coordinator Responsibilities: Meet and greet incoming patients. Schedule and reschedule appointments as needed. Answer main office phone calls and direct accordingly. Restocking office supplies and coffee bar supplies. Supply and product tracking, inventory, and ordering. Light clerical work and job duties deemed necessary and appropriate. Compensation and Benefits: Wage: $13/hour Health benefits available after 6 months of full-time employment. Accrual of Paid Time Off (PTO).
    $13 hourly 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Weslaco, TX

    Job Description Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR rKhcKI4MUM
    $28k-35k yearly est. 26d ago
  • Nursing Scheduler

    Tri-County Healthcare 3.9company rating

    Patient access representative job in Harlingen, TX

    Responsive recruiter Join our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler! Position Summary The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment Essential Duties and Responsibilities The essential functions include, but are not limited to the following: ● Maintains schedules for all patients and nurses ● The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients. ● This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients ● Participate in on-call which will include taking all after hours and weekend calls from nurses and clients ● Assures that cases are filled within established time frames. ● Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate. ● Monitors overtime of employees. ● Responds to emergency calls and arranges schedule accordingly ● Assist and follow through with staffing needs as necessary. ● Personally fulfill in-home staffing needs as required or requested on an emergency need. ● The staffing clerk must assure that the required service visits are completed each day/week. ● Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) ● High School Diploma or GED ● 1-2 years' experience in a Pediatric Home Health Setting ● Must be well organized and detailed- oriented ● Understanding of customer service principles ● Excellent interpersonal and communication skills ● Excellent problem-solving skills ● The ability to work in a fast-paced environment and work well under pressure ● The ability to build relationships with employees, clients, and other departments ● Proficient computer skills including Microsoft Office ● Ability to remain calm while working under pressure in a busy environment. ● Ability to work within the time frame of standard policies and procedures. ● Ability to maintain confidentiality related to sensitive company and employee information. ● Excellent ability to multitask and prioritize in a busy, fast-growth environment ● Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team Below are a few benefits we offer: • Health Insurance • PAID TIME OFF • Retirement Plan with Matching • Dental • Vision • Competitive Compensation • Teladoc Health Plan • Direct Deposit • Potential for Bonuses Job Type: Full-time Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Schedule: 8 hour shift Monday-Friday Alternating On-call weekends Language: • Spanish (Required) Work Location: One location We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************. Compensation: $10.00 - $14.00 per hour The mission of Tri-County Healthcare is to participate as an active part of the community, in providing and continuously improving the home health care needs of the patient by delivering value driven, high quality compassionate care using a family centered approach.
    $10-14 hourly Auto-Apply 60d+ ago
  • Spanish Speaking Medical Receptionist

    Healthcare Support Staffing

    Patient access representative job in Harlingen, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Position Summary: Check-in/Check-out, Insurance verification Scheduling appointments, Directing busy phone lines Relaying messages to the physicians Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients Hours for this Position: Monday-Friday, 8:00am-5:00pm Interviews are being held ASAP Advantages of this Opportunity: Get to work with one of the nation's most prestigious Durable Medical Equipment companies! Unlimited growth opportunities! Comprehensive benefits for all full-time, permanent employees! Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE Qualifications What We Look For: At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) EMR background, take charge yet friendly personality! Excellent customer service skills Additional Information Want to know more? For immediate consideration please click APPLY NOW and attach a resume
    $12-17 hourly 50m ago
  • Medical Receptionist - SBMA Harlingen

    Coloradophysicianpartners

    Patient access representative job in Harlingen, TX

    Join Our Team as a Front Desk Receptionist! Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you! Key Responsibilities: Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed. Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care. Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly. Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service. Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team. Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly. Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team. Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors. Qualifications: Education: High school diploma or equivalent. Experience: At least 1 year of receptionist experience, preferably in a healthcare setting. Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts). Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff. Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail. Team Player: Ability to work well within a team. Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills. Why Join Us? Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey. Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support. Growth Opportunities: Take advantage of opportunities for professional development and career advancement. Positive Work Environment: Enjoy a clean, organized, and welcoming workspace. If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $27k-33k yearly est. Auto-Apply 47d ago
  • Medical Receptionist

    South Heart Clinic

    Patient access representative job in Harlingen, TX

    Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers. Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration. Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required. Practice and adhere to HIPPA regulations.
    $27k-33k yearly est. Auto-Apply 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Alton, TX?

The average patient access representative in Alton, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Alton, TX

$31,000

What are the biggest employers of Patient Access Representatives in Alton, TX?

The biggest employers of Patient Access Representatives in Alton, TX are:
  1. Driscoll Children's Hospital
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