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PATIENT ACCESS ASSOCIATE
Lifebridge Health 4.5
Patient access representative job in Baltimore, MD
PATIENTACCESS ASSOCIATE
Baltimore, MD
SINAI HOSPITAL
PATIENTACCESS
Part-time - Weekends - Day shift-Weekends - 7:00am-3:30pm
Clerical/Administrative
93443
$18.00-$27.29 Experience based
Posted: December 23, 2025
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Summary
Who We Are
LifeBridge Health is a dynamic, purpose-driven health system committed to redefining care delivery across the Mid-Atlantic and beyond. Guided by our mission to improve the health of the communities we serve, we are transforming healthcare through increased access, enhanced patient experiences, and a commitment to innovative, community-based care.
PatientAccess Department
The PatientAccess Department at Sinai Hospital is responsible for coordinating patient registration, insurance verification, scheduling, and pre-admission requirements. The team also provides financial counseling, supports emergency department access, assists with medical record requests, and serves as a key point of contact for patient inquiries related to appointments and hospital procedures.
Position: PatientAccess Associate
The PatientAccess Associate plays a critical role in patient registration, collecting payments, providing excellent customer service, and ensuring a smooth interaction with patients. This position requires exceptional communication skills and the ability to serve as a liaison between the hospital and patients, addressing patient needs and facilitating positive interactions with families and care teams.
Key Responsibilities:
Act as a liaison between the hospital and patients, ensuring their needs are met with care and professionalism.
Provide a positive customer experience by maintaining a positive attitude, being tactful, and offering assistance willingly to patients, families, and colleagues.
Greet every customer with warmth, including a smile, eye contact, and a clear introduction with your name and title.
Requirements:
Education: High School Diploma or GED (preferred)
Experience: 1-3 years of relevant experience
Additional Information
What We Offer:
Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.
Growth
: Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.
Support:
A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.
Benefits
: Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.
Why LifeBridge Health?
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. Share: talemetry.share(); Apply Now var jobsmap = null; var jobsmap_id = "gmapzdfog"; var cslocations = $cs.parse JSON('[{\"id\":\"2119797\",\"title\":\"PATIENTACCESS ASSOCIATE\",\"permalink\":\"patient-access-associate\",\"geography\":{\"lat\":\"39.3527548\",\"lng\":\"-76.6619418\"},\"location_string\":\"2401 W. Belvedere Avenue, Baltimore, MD\"}]'); function tm_map_script_loaded(){ jobsmap = new csns.maps.jobs_map().draw_map(jobsmap_id, cslocations); } function tm_load_map_script(){ csns.maps.script.load( function(){ tm_map_script_loaded(); }); } $(document).ready(function(){ tm_load_map_script(); });
$31k-36k yearly est. 2d ago
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Scheduler
Gally Public Affairs
Patient access representative job in Annapolis, MD
Annapolis lobbying firm seeks temporary, full-time appointment scheduler. Candidates shouid be fluent in Microsoft 365 and Outlook. Will be staffing small office as well. Salary commensurate with experience. Office managenet skills a plus.
$44k-84k yearly est. 3d ago
Customer Service Representative
Sharp Decisions 4.6
Patient access representative job in Washington, DC
Title :: Customer Service Specialist
Pay :: $34/hr. on W2
Qualifications:
You will be a direct bridge to liaise between members and providers with support in multiple channels: e-mail, written correspondence, telephone, social, and chat. In addition, you will analyze data to create relevant, seamless, and memorable experiences across all platforms. As well as utilize consumer insights to drive continuous improvement across all product and service offerings.
• Completion of an Associate's degree and experience in a dedicated customer service/ communications environment or equivalent combination of minimum two years specialized training / experience.
• Effective verbal and written communication skills a must.
• Ability to navigate multiple tasks simultaneously.
• Strong problem-solving, analytical, and decision-making skills.
• Must be capable of working autonomously and within a team environment.
• In-office/open office environment with the ability to work effectively surrounded by moderate noise.
$34 hourly 2d ago
Personal Lines Insurance CSR
Summit Bridge Partners 4.5
Patient access representative job in Baltimore, MD
Personal Lines Client Service Representative
A well-established insurance agency in Baltimore is seeking a proactive and detail-driven professional to join their personal lines team. This position is ideal for someone with a foundation in property and casualty insurance and a passion for providing excellent support to both internal teams and policyholders. You'll work closely with internal account managers, insurance carriers, and individual clients to ensure timely and accurate service for policies related to home, auto, and personal liability protection.
Key Responsibilities
Deliver responsive and high-quality service to clients via phone and email
Assist with the intake, processing, and follow-up for policy updates, changes, and new account setup
Maintain and update service records, documentation, and internal systems accurately
Support service team in reviewing incoming policy data and troubleshooting issues
Prepare routine correspondence, coverage summaries, and support documents
Respond to carrier and client information requests in a timely, professional manner
Help with premium comparisons, policy placement options, and remarketing efforts when needed
Qualifications
2+ years of insurance experience required (personal lines)
Active P&C license preferred but not required with the right experience
Strong written and verbal communication skills
Tech-savvy, detail-oriented, and organized
Team-first mentality with a proactive and collaborative attitude
Compensation & Benefits
Competitive base pay range of $50,000 to $70,000
Full benefits package including health, dental, vision insurance and retirement contributions
$50k-70k yearly 18h ago
Call Center Customer Service Representative
The Midtown Group 4.4
Patient access representative job in Washington, DC
At least seventeen (17) Medicaid related Call Center Customer Service Representatives are needed for a long-term project in DC. These positions are 100% onsite and located downtown, near Farragut North Metro Station.
The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise across several functions, including contact center operations.
Our Customer Service Representatives will support D.C. medical providers who need assistance with invoices and payments for service they provide DC Medicaid recipients.
These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Thursday, 12/18/25, and these engagements are expected to start on 1/29/26 and may continue for up to two or three years or longer.
Key job tasks
CSRs have several job responsibilities, and some of the critical ones are:
• Receive inbound contacts using the contact center platform, respond to general customer questions,
provide consultancy using insurance and healthcare expertise available in the knowledgebase, and
escalate to appropriate staff as needed.
• Handle and process contacts so that service level targets are exceeded.
• Process requests and document contacts, including updates to account history with results of the
interaction to include proper documentation. This is critical, as this case history is referenced by CRSs and supervisors to understand what has taken place to date and how to best resolve an issue or progress a case.
• Interface with team members, management, and customers to resolve customer service issues.
• Review and recommend modifications to procedures and workflow, as needed, to ensure efficient and effective processing of transactions.
• Conduct outbound customer contacts in response to customer direction or other business needs.
• Attend twice-weekly pre-shift meetings, on Mondays and Thursdays, to hear essential information from supervisors, to participate in interactive Q&A, etc.
• Follow contact center scripts, properly verify callers, gain permissions to disclose information, or
assist, and fully document each contact.
Performance measurement
The Midtown Group measures performance in several ways, with the key ones being:
• Quality Assurance assessments: CSRs may have their calls monitored and assessed at any time during a shift. We and our partner monitor and assess our CSRs regularly. CSRs are expected to maintain or
exceed a QA pass rate of 90%+. Calls are considered failed if a CSR misses or incorrectly performs any critical element of the job. These items are well-covered in training and reinforced during pre-shift and individual coaching sessions.
• Call handling metrics are a good measure of performance and the three focus areas are:
• Percent of your shift that you are either on a call or available to take a call.
• Length of call. We are here to provide efficient, professional assistance, so a consistent record of
accomplishment of extraordinarily long or noticeably short calls is frowned upon.
• Percent of calls that you transfer. This often indicates that a CSR is unable or unwilling to assist
callers.
• Attendance
Minimum requirements
• High School Diploma or equivalent, 2-year post-high school Degree, or bachelor's degree.
• Typically, four + years of on-site/in-person multi-channel contact center experience in a similar or
related field.
• Proficiency with basic help desk software, computer software and Microsoft Office applications.
• Problem-solving skills to bring inquiries to effective resolution.
• Customer service skills, with an emphasis on written and oral communication, to respond to inquiries
professionally and efficiently.
• Medicaid and health insurance experience is strongly preferred.
Other important skills
The ability to provide exceptional customer service is important to the Midtown Group and our
client. If you have the service gene - if helping others is in your DNA - we are happy to have you join us.
Our most effective and successful Customer Service Representatives exhibit the following
skills:
• Conduct themselves with professionalism, empathy, patience, courtesy, and intact.
• Communicate effectively, clearly, and professionally.
• Listen carefully to understand the caller's situation, to determine the caller's needs, to read and
understand the case history, and to provide the appropriate course of action.
• Effectively collect and handle sensitive data and personal information, as needed.
• Deal well with conflict, as well as complex and emotional situations.
• Be flexible, and able to work independently.
Hours, project duration, etc.
The contact center operating hours are Monday through Friday, from 8:00am to 5:00pm ET.
However, schedules will be between the hours of 7:45am to 5:15pm ET, to allow for pre-shift
sessions and last-minute contacts/wrap up.
The contact center is closed on Federal holidays. Candidates must be able to work 40 hours per
week.
The base period for this contract is one year, through November 2026, with two additional annual
option periods. This contract could run for nearly three years, until November 2028
$33k-41k yearly est. 18h ago
Scheduling Coordinator
Center for Oral & Maxillofacial Surgery 4.3
Patient access representative job in Washington, DC
Full Time Scheduling Coordinator - Dental/Oral Surgery
Center For Oral and Maxillofacial Surgery | njcoms.com | Freehold, NJ
, it is not hybrid or remote.
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience High school diploma or equivalent required.One year of customer service experience required. Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
Compensation details: 20-24 Hourly Wage
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$46k-55k yearly est. 2d ago
Access Coordinator (Office of Admissions - Full Time - Days with Rotating Weekends)
Sheppard Pratt Careers 4.7
Patient access representative job in Towson, MD
As an Access Coordinator you will:
Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions
Actively market Sheppard Pratt programs and services to internal and external groups
Complete written and on-line documentation requirements for admissions and referrals
Requires:
Bachelor's degree in Psychology, Social Work, or related field of study
At least 1 year of progressively more responsible clinical experience
Must have strong interpersonal and analytical skills
Knowledge of IDX and/or Sunrise preferred
Hours:
Mon - Fri 8am- 4pm; and rotating Weekends 8am - 4pm
Benefits:
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Pay range for this position is: $19.36/hr minimum to $28.70/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
$19.4-28.7 hourly 49d ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 60d+ ago
Patient Registration Clerk
Unity Health Care, Inc. 4.5
Patient access representative job in Washington, DC
JOB TITLE: Patient Registration Clerk
FLSA : Non-Exempt
REPORTS TO: Health Center Director
INTRODUCTION
Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Controls the flow of patients in and out of the clinic.
Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information.
Serves as both a receptionist and liaison between patients, teammates, and staff.
Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary.
Maintains a clean, organized, and safe working environment.
Maintains files and/or client database.
Schedules appointments, records information, and effectively communicates appointment schedule to client.
Measures key metrics important for advanced access.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
One year of experience in an office setting, preferably a medical office setting.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong customer service background.
Knowledge of medical terminology and insurances.
Basic knowledge of health insurance plans such as Medicare and Medicaid preferred.
Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs.
Basic working knowledge of computers.
Typing 40 WPM preferred.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to sustain long periods of computer usage.
May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable.
DISTINGUISHING CHARACTERISTICS
Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
$31k-35k yearly est. Auto-Apply 15d ago
Scheduling Specialist
Cciweb
Patient access representative job in Greenbelt, MD
The Scheduling Specialist (SS) serves as the primary scheduler for CCI patients. For all other matters, the SS directs patients to the appropriate Health Center personnel.
KEY FUNCTIONS & RESPONSIBILITIES:
Answers the telephone promptly in adherence to AIDET protocols.
Works cohesively and collaboratively with the entire team to answer all incoming calls.
Routes calls to the appropriate area.
Communicates phone messages as needed via phone notes or flags.
Works to fill all available appointment slots according to CCI Scheduling Guidelines.
Documents patient information in the registration field.
Attends daily huddles and provides updates to the team as appropriate.
Verifies insurance at the time of scheduling.
Completes outreach calls to new Managed Care Organization (MCO) patients in order to schedule them for visits.
Monitors desktop to retrieve contact information for patients requesting appointments through the patient portal or hospital discharge.
Working on-site is an essential duty for the job.
EDUCATION AND EXPERIENCE:
Requires a High School Diploma or GED.
Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience.
Ability to navigate information on the internet and within an Electronic Health Record.
OTHER SKILLS AND ABILITIES:
Bilingual (fluent in English/Spanish).
Must possess excellent communication and interpersonal skills.
Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
Ability to document messages that include a summary of the relevant details.
Why work at CCI?
Extensive benefits plan including PTO
403B Retirement Plan + Employer match up to 4%
Tuition reimbursement opportunities
Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$32k-55k yearly est. Auto-Apply 60d ago
Patient Representative
Excelsia Injury Care
Patient access representative job in Baltimore, MD
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required.
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$32k-39k yearly est. 16d ago
Intake & Scheduling Specialist Home Care
Human Touch Home Health Care 4.5
Patient access representative job in Washington, DC
Human Touch Home Care is looking for a qualified Intake Specialist to join our team at our DC office.
MUST HAVE HOME HEALTHCARE INTAKE AND SCHEDULING EXPERIENCE
Responsibilities
Perform authorization, intake duties, insurance verification and eligibility.
Answer client inquires, take referrals, and help schedule home care services.
Assist in managing medical records.
Facilitate the communication functions of the business office.
Provide clerical support, and excellent customer service.
Adhere to all policies and procedures of the company.
Enter new patients in scheduling system and updates to patient information as they occur.
Communicate with clinicians regarding admissions, hospitalizations, discharges expiration and occurrences.
Assists in managing clients including staffing, scheduling, operations and administration.
Performs other duties as assigned to meet the goals and objectives of our home care operations.
Track and maintain records for Authorization department
Sort and process incoming reports before putting data into processing software
Verify accuracy of data before transcribing
Scan documents and saved in database to keep records of essential organizational information
Respond to employee questions and requests for information in a timely and knowledgeable fashion
Proved successful working within tight deadlines and fast-paced atmosphere
Carried out day-to-day duties accurately and efficiently
Obtain and log accurate patient insurance and demographic information
Triage unscheduled and emergency with authorization department
Prepare emails to distribute denial letters to medical personnel notating to perform END, POC/Perform DFA
Enter scheduled appointments for clinicians to provide ongoing homecare healthcare services
Manage payroll data entry and processing for approximately 23 clinicians as well as comply with predetermined company guidelines.
Maintain accuracy, completeness and security for medical records and health information.
Prepare a variety of different written communications, reports and documents.
Communicate effectively with staff and clients demonstrating respect, friendliness and willingness to help wherever needed
Other duties as assigned
Identify and verify insurance coverage of home health care services
Obtains and documents prior authorization for home care services from insurance providers
Maintains liaison with hospital and insurance personnel, providing information and education on organization services, coverage issues and related areas
Collect and maintain statistical data on all referral and submits them regularly as required
Attends meetings and participates on committees as required.
Performs other duties as assigned
Qualifications
High School degree/GED required. AA or BA/BS in related field is desirable.
Must have a minimum of minimum of 2 years of experience, preferably with at least 1 in home health or home care nursing.
Must have Authorization, intake, medical records, and excellent computer skills, with Knowledge of Microsoft Windows OS, MS Office, Word, Excel and knowledge of medical terminology.
Must have a strong understanding of HMO, Medicaid, and Medicare Payors.
Must have the ability to Multi-task in fast-paced environment.
Must have excellent interpersonal and organizational skills.
Able to work in group and independent environment
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
Dental insurance
Flexible schedule
Health insurance
Paid time off
Sick time
Vision insurance
Schedule:
8 hour shift
Monday to Friday
No weekends
Experience:
Intake and Scheduling Specialist: 1 year (Preferred)
Home Health Care: 1 year (Preferred)
$21-25 hourly 12d ago
Patient Care Representative - Podiatry
VHC Health 4.4
Patient access representative job in Alexandria, VA
Title Patient Care Representative - Podiatry Job Description
Purpose & Scope:
Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.
Education:
High school diploma or equivalent is required.
College Degree Preferred.
Experience:
Two Years Office/Clerical Experience Required
Two Years Healthcare/Medical - Primary Care/Office Experience Required
Certification/Licensure:
None.
AWARDS & RECOGNITION
Received a ‘High Performing' designation in U.S. News & World Report's 2024 list of maternity hospitals across the United States. This survey was based on factors most important to parents when choosing the hospital to deliver their baby.
Received a top ranking in the U.S. News & World Report's Best Hospitals list for 2023-2024. The report ranked hospitals in 15 adult specialties as well as national and regional rankings. VHC Health is proud to be ranked second in Northern Virginia, 4th in the Washington, DC metro region, and 5th in the Commonwealth of Virginia, out of 121 hospitals ranked
Received an “A” grade in the spring of 2024 in the Leapfrog Group's ranking for hospitals. The Leapfrog Hospital Safety Grade gives 3,000 “general acute-care hospitals” a grade based on certain measures surrounding patient safety.
VHC Health ranked as one of the top hospitals in the region, according to the prestigious annual rankings released by U.S. News & World Report. VHC Health tied for fourth place alongside George Washington University Hospital and Johns Hopkins Medicine-Sibley Memorial Hospital.
VHC Health's Outpatient Pavilion Parking Garage has been awarded the prestigious International Parking and Mobility Institute (IPMI) 2024 Apex Award for Stand-Alone Facility Design.
VHC Health ranks as Best-in-State for 2024 in Virginia by Newsweek. The first ranking of its kind, this survey ranked the leading hospitals in the United States based on four data sources. VHC Health ranked as #5 in Virginia and was in the top three in the Washington, DC, metro region.
VHC Health received 5 stars (the highest) in the Centers for Medicare and Medicaid Service's Quality rating. We were one of only 381 hospitals nationwide to achieve the prestigious five-star rating.
The Commonwealth of Virginia renewed VHC Health's 2021 accreditation as a Level II Trauma Center. This underscores the hospital's commitment to excellence as a community provider of comprehensive medical services and to acutely injured patients.
VHC Health's cancer program received Accreditation with Commendation from the American College of Surgeons' Commission on Cancer Accreditation. This recognition demonstrates VHC Health's dedication to providing our community with the highest quality cancer care.
OUR COMMUNITY
Living in Northern Virginia, one of the best places to live near D.C., you can have it all: a lucrative job at a forward-thinking company - plus access to the country's greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country. Here, there are no compromises. NOVA is one of the best places to live and work in the country.
Arlington is home to the Pentagon, and the Arlington National Cemetery.
Home to more than 100 U.S. and global corporate headquarters, including the 6th highest number of Fortune 500 companies.
Northern Virginia is one of the fastest growing and most diverse communities in the United States
Fairfax County has many of the highest ranking schools in the nation according to U.S. News and World Reports.
Arlington County also offers outstanding schools - about 94 percent of all graduating high school seniors in Arlington go on to attend college.
Two major airports with direct flights to 109 domestic and 60 international destinations.
Northern Virginia has many recreational and community amenities including: over 89 miles of biking/jogging trails, 167 public parks, approximately 14 community centers, 7 live stage theaters, 8 libraries, and 652 restaurants.
Minutes to the Kennedy Center, Smithsonian Museums, Tyson's Corner, and Wolftrap National Park for the Performing Arts
Whether you choose to live in Arlington County, Fairfax County, City of Alexandria or in any of the other great areas in the DC area, you will have little problem in finding a location that is right for you.
We look forward to hearing from qualified candidates interested in joining us in a highly collegial environment where the patient is at the center of what we do.
$29k-36k yearly est. Auto-Apply 11d ago
In Home Care Scheduling Specialist
Right at Home 3.8
Patient access representative job in Ellicott City, MD
Job Description
Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Ellicott City, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth.
With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful.
What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist
As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection.
What you need to be successful
To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting.
Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position.
Knowledge and skills required for the position are:
Fluency in English required; proficiency in Korean is highly desirable to support marketing and business development in Korean-speaking areas.
2 years high volume scheduling experience
Taking / Making 50+ calls and emails per day, great at multi-tasking
customer services
strategic thinking
solution driven
team player
adaptable
organized
detail oriented
fast paced environment
leader
empathetic
communication
Will you join our team?
If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!
IND123
$55k yearly 3d ago
Scheduling Specialist / Scheduling clerk job - Washington DC
Furniture Assembly Experts
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$46k-78k yearly est. 7h ago
Patient Representative I
Cciweb
Patient access representative job in Silver Spring, MD
CCI Health Services is seeking a PatientRepresentative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. The PR will assure that the provision of high quality; cost efficient, culturally sensitive services comply with all Federal, State and Local agency policies and procedures.
K EY FUNCTIONS &RESPONSIBILITIES:
•Answers the telephone promptly, identifies him/herself and the center, refers calls to the appropriate area, and identifies and refers urgent calls correctly. Accurately communicates phone messages as needed.
•Makes and assists in scheduling return appointments, confirming the patient's demographics and updates it in the computer system as necessary.
•Registers patients. Calls patients to remind them of scheduled visits per center routine.
•Checks in patients as they enter the center, identifies in the system whether they are a “Arrived”, “No-Show”, “Walk-In”, or a “Cancellation”.
•Notifies appropriate personnel of patient's arrival (per center routine) and secures patients medical record for use by Medical Assistant.
•Monitors status of reception areas, updating appointment status by end of day, alerting clinical staff of unusually long patient waiting times or obtaining assistance of any unusual situations including patient conflicts.
•Performs other clerical support functions; scanning, scheduling and documentation of appointments or referrals, completes medical records release forms. Prints provider schedule the day before.
•Review the schedule the day before to better prepare needed registration updates to ask from the patient, such as; HIPAA, Consent to Treatment, MCHATS, ASQ, patient profiles and any other paperwork as needed.
•Exhibits and promotes a standard of excellence in the performance of all duties and interactions with patients, co-workers and outside contacts.
•Work with various programs such as dental, family planning, behavioral health and follow the policies and procedures, workflows and/or guidelines.
•Process billing and collections.
•Deliver any patient care instructions.
POSITION SUMMARY :
CCI Health and Wellness Services is seeking a PatientRepresentative to act as the point of contact by greeting patients and visitors in person and over the phone and directing them to the appropriate Health Center personnel. The PR will assure that the provision of high quality; cost efficient, culturally sensitive services comply with all Federal, State and Local agency policies and procedures.
EDUCATION AND EXPERIENCE:
•Minimum High School diploma, preferably an AA or BS degree
•Must have at least one year of relevant work experience, preferably in a medical setting or an equivalent combination of training and experience in order to perform office routines and clerical support functions.
•Customer service required.
•Computer skills required.
OTHER SKILLS AND ABILITIES :
•Preferred bilingual
•Must possess excellent communication and interpersonal skills in order to greet patients and visitors in person or over the phone, and to direct them accordingly.
•Ability to maintain a high standard of customer service and observance of corporation protocol in a hectic and sometimes hostile situation.
•Ability to read and write in order to update patient information/forms, accurately communicate phone messages, and respond to visitors and callers as needed.
Why work at CCI?
Extensive benefits plan including PTO
403B Retirement Plan + Employer match up to 4%
Tuition reimbursement opportunities
Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
Our providers are insured for malpractice under FTCA.
Equal Employment Opportunity (EEO)
CCI Health Services does not unlawfully discriminate based on race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer related or genetic characteristics or any genetic information), marital status, sex, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. All personnel decisions are to be administered in accordance with this policy and in compliance with applicable federal and state law, including, but not limited to, decisions regarding recruitment, selection, training, promotion, compensation, benefits, transfers, lay-offs, tuition assistance, and social and recreational programs.
The CEO & President of CCI and all managerial personnel are committed to this policy and its enforcement. Employees are directed to bring any violation of this policy to the immediate attention of their supervisor, Human Resources, or the CEO & President. Any employee who violates this policy or knowingly retaliates against an employee reporting or complaining of a violation of this policy, shall be subject to immediate corrective action, up to and including termination of employment. Complaints brought under this policy will be promptly investigated and handled with due regard for the privacy and respect of all involved.
$31k-39k yearly est. Auto-Apply 60d ago
Patient Representative
Excelsia Injury Care
Patient access representative job in Gaithersburg, MD
About Us
Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.
Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.
Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required.
Job Duties
Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name
Provide consistent support/coverage as needed per departmental policy
Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner
Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality
Assist with maintaining internal/external supply inventory
Maintain on-site presence during business hours
Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments
Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy
Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment
Assist Manager and District Manager in completing request for medical records and any and all requests
Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed
Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis
Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations
Utilize QIP principles/techniques for organizational change and systems modification
Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc.
Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner
Perform other duties and assignments as directed and/or necessary
Interview patients / collects information and enters into computer
Ensure patients' paperwork and Micro MD match
Verify insurance and documents in computer using account case notes
Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures
Maintain office in neat and orderly manner
Scanning and uploading paperwork to the EHR, if applicable
Other duties as assigned
Minimum Requirements
High school diploma or GED equivalent
6 months+ of medical experience in an administrative physician office setting
Previous computer skills to include data entry, Word, Outlook, etc.
Additional Skills/Competencies
Ability to handle multiple tasks and responsibilities
Basic telephone and computer skills
Tact and skill in patient management
Excellent communication and organizational skills
Basic understanding of medical office procedures
Ability to effectively interact with doctors, patients and co-workers
Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration)
Physical/Mental Requirements
Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.
Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:
Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
Discounts on shopping and travel perks through WorkingAdvantage.
401(k) retirement plan with employer match.
Paid training opportunities and Education Assistance Program.
Employee Referral Bonus Program
Diversity Statement
Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
$31k-39k yearly est. 10d ago
Patient Care Representative, Cardiovascular Diagnostics Old Town
VHC Health 4.4
Patient access representative job in Alexandria, VA
Title Patient Care Representative, Cardiovascular Diagnostics Old Town Job Description
Purpose & Scope:
Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.
Education:
High School Diploma or Equivalent Required
College Degree Preferred
Experience:
One Year Office/Clerical Experience Required
One Year Healthcare Field Required
Certification/Licensure:
None Required
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
--------------------------------------------------------------------------------------------
APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
--------------------------------------------------------------------------------------------
Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-55k yearly est. 60d+ ago
Patient Care Representative - Primary Care Falls Church
VHC Health 4.4
Patient access representative job in Vienna, VA
Title Patient Care Representative - Primary Care Falls Church Job Description
Purpose & Scope:
Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.
Education:
High school diploma or equivalent is required.
College Degree Preferred.
Experience:
Two Years Office/Clerical Experience Required, or,
Two Years Healthcare/Medical - Primary Care/Office Experience Required
Certification/Licensure:
None.
Received a ‘High Performing' designation in U.S. News & World Report's 2024 list of maternity hospitals across the United States. This survey was based on factors most important to parents when choosing the hospital to deliver their baby.
Received a top ranking in the U.S. News & World Report's Best Hospitals list for 2023-2024. The report ranked hospitals in 15 adult specialties as well as national and regional rankings. VHC Health is proud to be ranked second in Northern Virginia, 4th in the Washington, DC metro region, and 5th in the Commonwealth of Virginia, out of 121 hospitals ranked
Received an “A” grade in the spring of 2024 in the Leapfrog Group's ranking for hospitals. The Leapfrog Hospital Safety Grade gives 3,000 “general acute-care hospitals” a grade based on certain measures surrounding patient safety.
VHC Health ranked as one of the top hospitals in the region, according to the prestigious annual rankings released by U.S. News & World Report. VHC Health tied for fourth place alongside George Washington University Hospital and Johns Hopkins Medicine-Sibley Memorial Hospital.
VHC Health's Outpatient Pavilion Parking Garage has been awarded the prestigious International Parking and Mobility Institute (IPMI) 2024 Apex Award for Stand-Alone Facility Design.
VHC Health ranks as Best-in-State for 2024 in Virginia by Newsweek. The first ranking of its kind, this survey ranked the leading hospitals in the United States based on four data sources. VHC Health ranked as #5 in Virginia and was in the top three in the Washington, DC, metro region.
VHC Health received 5 stars (the highest) in the Centers for Medicare and Medicaid Service's Quality rating. We were one of only 381 hospitals nationwide to achieve the prestigious five-star rating.
The Commonwealth of Virginia renewed VHC Health's 2021 accreditation as a Level II Trauma Center. This underscores the hospital's commitment to excellence as a community provider of comprehensive medical services and to acutely injured patients.
VHC Health's cancer program received Accreditation with Commendation from the American College of Surgeons' Commission on Cancer Accreditation. This recognition demonstrates VHC Health's dedication to providing our community with the highest quality cancer care.
$29k-36k yearly est. Auto-Apply 11d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Annapolis, MD?
The average patient access representative in Annapolis, MD earns between $27,000 and $44,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Annapolis, MD
$34,000
What are the biggest employers of Patient Access Representatives in Annapolis, MD?
The biggest employers of Patient Access Representatives in Annapolis, MD are: