Customer Service Representative - State Farm Agent Team Member
Patient access representative job in San Benito, TX
Job DescriptionBenefits:
Licensing paid by agency
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Michael De Los Santos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
Patient Service Representative
Patient access representative job in Brownsville, TX
Job Description
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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Bilingual Insurance Customer Service Representative
Patient access representative job in Pharr, TX
Job Description
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position.
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Annual Base Salary + Bonus Opportunities
Paid Holidays
Weekly Bonus Competitions
Paid Time Off (PTO)
Weekends Off
Holidays Off
Career Development & Growth
Daily Hands on Training
Mentorship with Established Agent
Top Service Earners at our agency make $70k+Annually
Career Development & Growth
Tuition Reimbursement
Dental Insurance
Vision Insurance
Competitive Base and Commissions
Health Insurance
Responsibilities
Answer incoming phone calls.
Maintain client relationships with follow up phone calls.
Customer service and billing
Initializing claim process
Scheduling annual review of customer portfolios
Cross selling current book of business
Requirements
Fluent in English and Spanish
A Property & Casualty license is preferred but will train good individual.
Maintain an upbeat, positive and enthusiastic attitude daily
Professional phone etiquette.
Build and maintain qualified customer relationships
Willingness to learn and be coachable
Basic computer skills, proficient in Microsoft Word, Excel, and various windows application
Nursing Scheduler
Patient access representative job in Harlingen, TX
Job DescriptionJoin our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler!
Position Summary
The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Maintains schedules for all patients and nurses
The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients.
This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients
Participate in on-call which will include taking all after hours and weekend calls from nurses and clients
Assures that cases are filled within established time frames.
Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate.
Monitors overtime of employees.
Responds to emergency calls and arranges schedule accordingly
Assist and follow through with staffing needs as necessary.
Personally fulfill in-home staffing needs as required or requested on an emergency need.
The staffing clerk must assure that the required service visits are completed each day/week.
Perform other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma or GED
1-2 years experience in a Pediatric Home Health Setting
Must be well organized and detailed- oriented
Understanding of customer service principles
Excellent interpersonal and communication skills
Excellent problem-solving skills
The ability to work in a fast-paced environment and work well under pressure
The ability to build relationships with employees, clients, and other departments
Proficient computer skills including Microsoft Office
Ability to remain calm while working under pressure in a busy environment.
Ability to work within the time frame of standard policies and procedures.
Ability to maintain confidentiality related to sensitive company and employee information.
Excellent ability to multitask and prioritize in a busy, fast-growth environment
Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team
Below are a few benefits we offer:
Health Insurance
PAID TIME OFF
Retirement Plan with Matching
Dental
Vision
Competitive Compensation
Teladoc Health Plan
Direct Deposit
Potential for Bonuses
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday-Friday
Alternating On-call weekends
Language:
Spanish (Required)
Work Location: One location
We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************.
Easy ApplyPatient Service Representative
Patient access representative job in Edinburg, TX
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Customer Service Representative Fueler/Washer
Patient access representative job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
Customer Service Representative
Patient access representative job in Harlingen, TX
Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own!
We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Greet customers in-person and over the phone with professionalism and a smile
Schedule appointments
Act as a liaison between customers and service advisors
Check up on customers in the showroom
Help keep the lobby, organized, and welcoming
Requirements:
Bilingual in Spanish
Strong communication and interpersonal skills
Prior experience in customer service (auto industry is a plus)
Comfortable with computers, scheduling software, and multitasking
Education/Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
About Us:
At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Harlingen, TX
Job DescriptionBenefits:
Bonus based on performance
Opportunity for advancement
Training & development
RROLE DESCRIPTION: As aCustomer Service Representative - State Farm Agent Team Member for Adolfo Torres - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brands public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers experience, and strategically position our agency whether on social media or at community events!
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
RESPONSIBILITIES:
Make outbound calls to prospective customers to promote State Farm insurance products and services.
Identify and qualify leads for agents by gathering relevant customer information.
Stay informed about the various insurance products and services offered by State Farm.
Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
Provide initial information to potential customers and answer basic questions about insurance options.
Maintain and update a database of prospects and customer interactions.
Ensure all communications adhere to State Farm guidelines and compliance standards.
Prepare regular reports on call activity, lead generation, and appointment scheduling.
QUALIFICATIONS:
Previous telemarketing or sales experience, preferably in the insurance industry.
Communication and persuasion skills; proficiency in using CRM software.
Basic understanding of insurance products or a willingness to learn.
Ability to handle rejection and remain motivated.
Organizational skills to manage and track multiple leads.
Professional and courteous telephone manner.
Focus on achieving targets and contributing to the agencys growth.
Spanish Speaking Medical Receptionist
Patient access representative job in Harlingen, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced
Spanish Speaking Medical Office Administrator
looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Position Summary:
Check-in/Check-out, Insurance verification
Scheduling appointments, Directing busy phone lines
Relaying messages to the physicians
Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients
Hours for this Position:
Monday-Friday, 8:00am-5:00pm
Interviews are being held ASAP
Advantages of this Opportunity:
Get to work with one of the nation's most prestigious Durable Medical Equipment companies!
Unlimited growth opportunities!
Comprehensive benefits for all full-time, permanent employees!
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary:
$12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE
Qualifications
What We Look For:
At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
EMR background, take charge yet friendly personality!
Excellent customer service skills
Additional Information
Want to know more? For immediate consideration please click APPLY NOW and attach a resume
Medical Receptionist - SBMA Harlingen
Patient access representative job in Harlingen, TX
Join Our Team as a Front Desk Receptionist!
Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities:
Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.
Qualifications:
Education: High school diploma or equivalent.
Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work well within a team.
Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey.
Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support.
Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment: Enjoy a clean, organized, and welcoming workspace.
If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Auto-ApplyMedical Receptionist
Patient access representative job in Harlingen, TX
Duties and Responsibilities include but are not limited to:
Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
Enters all of patient information into the medical billing system.
Maintains appointment schedule and follows office scheduling policies.
Communicates with patient and providers.
Scheduling, canceling, and rescheduling patient appointments.
Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
Forwarding telephone calls appropriately and following up on return calls.
Checking-in patients and properly documenting registration.
Insurance verification and verification of patient's demographics.
Collecting co-pays and cash from patients, getting authorization on credit cards.
Entering charges, payments, and balancing the day in the computer.
Maintains work area and lobby in neat and orderly manner.
Attends meetings as required.
Performs related work as required.
Practice and adhere to HIPPA regulations.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Patient access representative job in Weslaco, TX
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Dedicated to customer service
Ability to multi-task
Ability to effectively relate to a customer
Bilingual - Spanish required
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Pharr, TX
Job DescriptionBenefits:
Competitive salary
Opportunity for advancement
Bonus based on performance
ROLE DESCRIPTION: As a billing specialist with Bobby Palacios State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Medical Receptionist
Patient access representative job in Edinburg, TX
Job Description
About the Role:
The Receptionist plays a crucial role in ensuring the smooth operation of our front office and is often the first point of contact for clients and visitors. This position is responsible for managing multi-line phone systems, greeting clients, and providing exceptional customer service. The Receptionist will handle various administrative tasks, ensuring that all inquiries are addressed promptly and efficiently. By maintaining a welcoming environment and facilitating communication between departments, the Receptionist contributes significantly to the overall productivity of the organization. Ultimately, this role is vital in creating a positive first impression and supporting the daily operations of the office.
Minimum Qualifications:
High school diploma or equivalent.
Proven experience as a receptionist or in a similar administrative role.
Proficiency in using multi-line phone systems and general office equipment.
Bilingual
Preferred Qualifications:
Experience in a customer service-oriented environment.
Familiarity with insurance basics.
Additional certifications in office administration or customer service.
Responsibilities:
Answer and direct incoming calls on a multi-line phone system with professionalism and courtesy.
Greet clients and visitors, ensuring they feel welcomed and attended to upon arrival.
Perform general administrative duties, including filing, data entry, and managing office supplies.
Maintain the reception area in a tidy and organized manner, reflecting the company's professional image.
Assist with scheduling appointments and coordinating meetings for staff as needed.
Skills:
The required skills for this position, such as multi-line phone management and phone etiquette, are essential for handling a high volume of calls and ensuring that each caller receives the attention they deserve. Receptionist duties encompass a variety of tasks, from greeting clients to performing general administrative functions, which require strong organizational skills and attention to detail. Proficiency in using a copy machine and other office equipment is necessary for efficiently managing daily tasks and supporting the team. Excellent communication skills are vital for interacting with clients and colleagues, fostering a positive and professional atmosphere. Preferred skills, such as familiarity with office management software, enhance the Receptionist's ability to streamline processes and improve overall office efficiency.
Benefits:
Medical, Vision, and Dental Insurance
Employer-Paid Life Insurance
Company Match 401k
Paid Time Off
Paid Holidays
40 hours per week and requires availability between clinic hours of operation: 9:00AM-7:00PM, Monday-Friday, with a rotating shift schedule.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Mercedes, TX
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Nursing Scheduler
Patient access representative job in Harlingen, TX
Responsive recruiter Join our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler!
Position Summary The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
● Maintains schedules for all patients and nurses ● The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients. ● This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients ● Participate in on-call which will include taking all after hours and weekend calls from nurses and clients ● Assures that cases are filled within established time frames. ● Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate. ● Monitors overtime of employees. ● Responds to emergency calls and arranges schedule accordingly ● Assist and follow through with staffing needs as necessary. ● Personally fulfill in-home staffing needs as required or requested on an emergency need. ● The staffing clerk must assure that the required service visits are completed each day/week. ● Perform other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) ● High School Diploma or GED ● 1-2 years' experience in a Pediatric Home Health Setting ● Must be well organized and detailed- oriented ● Understanding of customer service principles ● Excellent interpersonal and communication skills ● Excellent problem-solving skills ● The ability to work in a fast-paced environment and work well under pressure ● The ability to build relationships with employees, clients, and other departments ● Proficient computer skills including Microsoft Office ● Ability to remain calm while working under pressure in a busy environment. ● Ability to work within the time frame of standard policies and procedures. ● Ability to maintain confidentiality related to sensitive company and employee information. ● Excellent ability to multitask and prioritize in a busy, fast-growth environment ● Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team
Below are a few benefits we offer:
• Health Insurance
• PAID TIME OFF
• Retirement Plan with Matching
• Dental
• Vision
• Competitive Compensation
• Teladoc Health Plan
• Direct Deposit
• Potential for Bonuses
Job Type: Full-time
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Schedule:
8 hour shift
Monday-Friday
Alternating On-call weekends
Language:
• Spanish (Required)
Work Location: One location
We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************.
Compensation: $10.00 - $14.00 per hour
The mission of Tri-County Healthcare is to participate as an active part of the community, in providing and continuously improving the home health care needs of the patient by delivering value driven, high quality compassionate care using a family centered approach.
Auto-ApplyPatient Service Representative
Patient access representative job in Weslaco, TX
Job Description
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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Spanish Speaking Medical Receptionist
Patient access representative job in Harlingen, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Position Summary:
Check-in/Check-out, Insurance verification
Scheduling appointments, Directing busy phone lines
Relaying messages to the physicians
Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients
Hours for this Position: Monday-Friday, 8:00am-5:00pm
Interviews are being held ASAP
Advantages of this Opportunity:
Get to work with one of the nation's most prestigious Durable Medical Equipment companies!
Unlimited growth opportunities!
Comprehensive benefits for all full-time, permanent employees!
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary:
$12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE
Qualifications
What We Look For:
At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
EMR background, take charge yet friendly personality!
Excellent customer service skills
Additional Information
Want to know more? For immediate consideration please click APPLY NOW and attach a resume
Insurance Verification Specialist
Patient access representative job in Brownsville, TX
Job Title: Insurance Verification Specialist
Department: Billing
Responsible for insurance verification, precertification and preauthorizations.
Duties and Responsibilities Include but are not limited to:
Assists with the verification of insurance benefits, eligibility, co-pay and deductibles.
Precertification/preauthorization of indicated studies.
Ensures that all precertifications/preauthorizations are done in advance, before the patient is scheduled for the studies indicated.
Submits required notes to the insurance carriers for authorization purposes.
Ensures documents (authorization/data/numbers are entered into EHR system appropriately.
Communicates with the physicians and nursing supervisor with non supportive documentation.
Reviews account information and identify patient balances, flags account for the reception desk and collection department.
Communicates with all carriers: Medicare, Medicaid, Commercial, PPO, Network benefits, etc.
Seeks advice and guidance from certified coder with regards to coding guidelines and any questions.
Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
Enters all of patient information into the medical billing system.
Maintains appointment schedule and follows office scheduling policies.
Communicates with patient and providers.
Scheduling, canceling, and rescheduling patient appointments.
Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
Forwarding telephone calls appropriately and following up on return calls.
Checking-in patients and properly documenting registration.
Collecting co-pays and cash from patients, getting authorization on credit cards.
Maintains work area and lobby in neat and orderly manner.
Practice and adhere to HIPPA regulations.
Qualifications and Specifications:
Education-High School Diploma some college preferred.
Knowledge of basic office procedures.
Knowledge of basic office equipment including copier, fax machine, and computer.
Ability to speak clearly concisely.
Skills in dealing with interpersonal issues and patient relations.
Ability to handle multiple priorities at once with minimal supervision.
Knowledge of medical terminology.
Ability to maintain confidentiality of patient information.
All employees are expected to:
Understand the mission and vision of the clinic.
Operate within the concept of patient focused care.
Evolve into an effective team member.
Maintain good grooming and personal hygiene habits.
Adhere to attendance policies.
Conform to employee policies and office procedures.
This description is intended to provide only basic guidelines for meeting job requirements, responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Auto-ApplyMedical Receptionist - Be Well
Patient access representative job in Weslaco, TX
Join Our Team as a Front Desk Receptionist!
Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities:
Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.
Qualifications:
Education: High school diploma or equivalent.
Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work well within a team.
Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey.
Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support.
Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment: Enjoy a clean, organized, and welcoming workspace.
If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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