Patient access representative jobs in Casa Grande, AZ - 785 jobs

$40,000 per year to $55,000 per year is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote The Commercial Insurance Customer Service Representative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal. This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built. Core Duties and Responsibilities: Client Service & Support Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions Respond to client inquiries in a timely, professional manner Build strong, long-term relationships with clients through consistent, high-quality service Policy & Account Management Process endorsements, renewals, audits, cancellations, and policy changes Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs) Review policies, confirms endorsements, and binders for accuracy Maintain complete and accurate documentation in the agency management system Renewals & Marketing Support Assist with renewal preparation, including gathering underwriting information and documentation Support account managers and producers with marketing submissions and proposals Track follow-ups, suspense items, and carrier responses Carrier & Internal Coordination Communicate with insurance carriers to obtain policy information, endorsements, and documentation Collaborate with producers, account managers, and internal teams to ensure seamless service delivery Escalate issues when appropriate to maintain client satisfaction What You'll Be Supporting General Liability Business Owners Policies (BOPs) Commercial Auto Workers' Compensation Professional Liability (E&O) Property & Umbrella Coverage (Experience with small business package policies is a plus) Qualifications & Skills Required: Active Property & Casualty insurance license 2+ years of experience in commercial insurance service or account management Strong understanding of commercial insurance coverages and terminology Excellent organizational, communication, and customer service skills Ability to manage multiple priorities and meet deadlines Proficiency with agency management systems (AMS360 experience preferred) Preferred: Experience within the independent agency model Familiarity with certificates, endorsements, and renewal workflows Why Join Us? Collaborative, people-first culture Opportunity to work with experienced professionals in a growing agency Competitive compensation and benefits Career development and ongoing training opportunities Who You Are You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most. Essential Physical Requirements Must be able to work from a sitting position for extended periods of time. Must be willing and able to work in front of a computer monitor for extended periods of time. Must be able to work on a standard computer keyboard for extended periods of time. Must be able to work in a cubical environment during the workday with limited or no distraction. Employee Benefits Include: Medical Plan Dental Plan Vision Plan 401k Live Health Online Life Insurance Disability Supplemental Benefits No waiting period to use accrued PTO Training Employee Assistance Program National Discounts & much more! NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization

We are seeking a dedicated and professional Patient Service Representative to join our specialized practice located in North Phoenix. Our company provides comprehensive diagnostic and treatment services for patients experiencing complex conditions, including Temporomandibular Joint (TMJ) Disorders, Facial Pain, Migraine and Headache Disorders, Neuropathic Pain, and Obstructive Sleep Apnea (CPAP alternatives). The ideal candidate will play a key role in creating a welcoming patient experience while supporting the administrative and clinical operations of the practice. Responsibilities: Greet and assist patients professionally at check-in and check-out Answer and manage incoming phone calls, emails, and electronic messages promptly and courteously Schedule, confirm, and reschedule patient appointments using AdvancedMD Perform insurance verification and eligibility checks based on VOB Explain financials to patients for recommended treatment, and set up payment plans as needed Collect copays, process payments, and handle transactions accurately/securely Support basic medical billing tasks, including posting payments and addressing billing inquiries Maintain accurate and detailed patient records in the electronic medical record (EMR) system Scan/upload documentation to patient charts throughout the day Communicate clearly with clinical staff to ensure smooth patient flow and resolve scheduling or patient concerns Provide patients with accurate information regarding services, policies, and procedures Uphold HIPAA compliance, office policies, and professionalism at all times Assist with records requests and other administrative duties as required Knowledge and Skills: Previous experience in a medical front desk or healthcare office setting Hands-on experience using AdvancedMD software Experience with insurance verification, explaining insurance coverage, medical billing, and patient scheduling Strong customer service skills with the ability to handle sensitive situations professionally Excellent verbal and written communication Strong organizational and multitasking abilities in a fast-paced environment Proficiency with EMR software and other office productivity tools such as Word, Excel, email and instant messaging Experience with payment processing A commitment to providing high-quality patient care and administrative support Required Qualifications: Medical Scheduling: 3 Years Experience Medical Front Desk: 3 Years Experience

Customer Service Representative 2 12 months (Flagstaff AZ) Onsite Pay Rate: $18.34/hr W2 Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Provide a service such as a license, registration, title, permit, or program eligibility information Check to ensure that appropriate changes were made to resolve customers' problems. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers. Refer unresolved customer grievances to designated departments for further investigation. Determine charges for services requested, collect deposits or payments, or arrange for billing. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments Performs journey level customer service activities by performing tasks initiated by the general public. Position may require the use of discretion when releasing pertinent information, solving difficult customer service complaints/problems; conducting research, compiling information, and analyzing policies and procedures to resolve customer issues. Duties may include periodically adding money receipts, reconciling cash against known figures for verification, preparing and transmitting deposits of monies to the bank or to the state treasurer's office on a daily basis

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

The Front Office Coordinator is responsible for providing support and leadership to the Front Office Managers and the front desk. This includes providing friendly, efficient and hospitable service by assisting with guest challenges and meeting with meeting planners and staff. This position is also responsible for staff development. Essential Functions: • Professionally resolve guest challenges, documenting all challenges in writing using clear and concise English. • Review house setup including VIP and VVIP arrivals, greeting guests at Front Desk when possible. • Lead front office team daily pre shift meetings. • Review groups and group files. Check white boards, small group books and log book for any pertinent information. • Review labor daily and check staffing levels to decide when to add or remove staff after consulting with Front Desk Manager or Assistant Manager. • Coach front desk staff on performance and appearance, counsel and praise as needed. • Audit and manage the manager's bank as well as their own personal banks at the beginning and end of their shifts. • Provide personal service by calling and welcoming all VIP arrivals. • Complete Manager On Duty (MOD) Report and distribute to all managers. • Attend pre-convention and staff meetings when necessary. Qualifications: Education: High School Diploma or equivalent required. College degree preferred. Experience: Have at least 1 year of front office hospitality experience. Certificates or Licenses: N/A Knowledge, Skills, and Abilities: • Ability to train and supervise with strong leadership skills. • Ability to make quick and efficient decisions to benefit the team and guest. • Ability to memorize and perform Grand Service Standards, AAA 4-1/2 diamond standards, and Mystery shopper standards. • Ability to use a moderately complex computer system and troubleshoot software problems. • Ability to utilize a calculator to prepare moderately complex mathematical calculations without error. Personal Characteristics: • Behaves ethically. • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language. • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review). The Arizona Grand Resort & Spa's leaders and team members believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, team members must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

Hiring an on-site Prior Authorization Specialist in Phoenix, AZ! Schedule: M-F 8 - 4:30 PM MST Pay Range: Between $19-$21/hr depending on experience & qualifications! Day to day: Contacts insurance plans to determine eligibility, obtains coverage, benefit information, and prior authorization for services Processes requests for prior authorization from clinics and Patient Care Coordinators Documents findings thoroughly and accurately Makes changes to demographic information as necessary in order to produce a clean patient statement Meets or exceeds productivity standards in the completion of daily assignments and accurate production Maintains an error rate in accordance with departmental policy Performs training with organizational staff on procedures for requesting, documenting and processing prior authorizations Must Have Qualifications: 1+ years of prior authorizations experience 1+ years of insurance eligibility experience High school diploma or GED Benefits: - In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week over your first four weeks on assignment. If you become eligible and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s). 401(k) Retirement Plan (After 6+ months of service, during a 401K enrollment period) Medical, dental and vision plans with The American Worker, as well as three Major Medical Plan options! Prescription Programs Short Term Disability Insurance Term Life Insurance Plan

DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. ADA TITLE II AND LANGUAGE ACCESS COORDINATOR Job Location: OFFICE OF THE DIRECTOR 1717 W JEFFERSON STREET, PHOENIX, ARIZONA 85007 Posting Details: Salary: $55,225.04- $61,591 Grade: 21 Closing Date: JANUARY 20, 2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES' video. Come Join the DES Team! The Department of Economic Security, Office of the Director, is seeking an experienced and highly motivated professional to join our team as a Civil Rights Compliance Officer 3. This position will serve as an ADA Title II and Language Access Coordinator. It will coordinate and monitor efforts to fulfill the agency's compliance related to Public accommodations under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act and ensure language access requirements are met under the agency's Language Access program. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: • Plans, implements, and performs all aspects of compliance with ADA Title II regulations and Language Access program requirements to ensure that individuals have the opportunity to participate in all agency programs, services, and activities. • Work with ADA Liaisons to provide guidance and train to ensure division policies and procedures align with ADA Title II requirements. • Develops an active ADA Transition Plan and Language Access Plan to manage the self-evaluation process of the programmatic barriers in all programs, services, and activities offered by the agency and address findings. • Works with internal stakeholders and liaisons to provide guidance, facilitate technical assistance, and assists with developing methods for overall implementation and compliance of Title II and language access requirements. • Develop and maintain relevant agency policies and procedures, forms, and notifications to ensure that accessibility is integrated into the agency's daily operations, policies, training, and public information. • Establish and maintain a procedure to receive and assess requests for disability and language accommodation from the public and respond to complaints of noncompliance. • Participate in research and attend regular meetings and workshops related to the assigned areas of responsibility to stay abreast of new guidance, trends, and innovations. • Performs on-site visits to assess compliance according to established schedules, identifies noncompliance, and prepares findings report with required corrective action. • Provide support in other areas of compliance overseen by the Office of Equal Opportunity to ensure adherence to legal authorities and regulations, including conducting desk reviews or on-site visits, researching deficiencies, grievances, and complaints, and write summaries of findings. Knowledge, Skills & Abilities (KSAs): Knowledge of: • Working knowledge of current laws, rules, regulations, policies, and procedures related to disability discrimination • Comprehensive knowledge of ADA Title II (Public Accommodations), Section 504 of the Rehabilitation Act, and federal and state laws and regulations governing equal access to federally funded programs, services, and activities, including, but not limited to, Title VII of the Civil Rights Act and the Arizonans with Disabilities Act. • Develop, implement, and monitor agency-level ADA Title II programs and policies • Principles and practices of compliance monitoring, review, and techniques • Principles and techniques of training and persuasive presentation of ideas and concepts in both oral and written formats Skills In: • Strong organizational and time management skills with the ability to work on multiple projects simultaneously • Strong critical thinking skills, adaptable to new approaches and provide innovative solutions to intricate problems • Self-starter who can take initiative and work both individually and collaboratively as part of a team • Reliable and self-directed team member with a strong ability to identify and propose solutions to unexpected obstacles and challenges • Works well under pressure and able to effectively prioritize tasks to keep focused amidst shifting timelines and needs • Effective, persuasive, and empathetic communicator in large and small group settings Ability to: • Establish and maintain effective relationships with internal and external stakeholders, community organizations, local advocacy groups and team members • Communicate clearly and effectively, both verbally and in writing, with coworkers, agency personnel, contractors, government agencies, community partners, and the public • Evaluate program activities, identify issues, and develop effective plans and solid recommendations for program improvement • Analyze and produce data and assess metrics for office and prepare clear and concise reports. • Coordinate and prioritize multiple projects while effectively managing time • Train and provide technical assistance • Exercise sound independent judgment • Maintain confidentiality Selective Preference(s): • Three (3) years of experience working with people with disabilities and providing accommodation in a public setting. • Possession of an ADA Coordinator Training Certification (ACTCP). Pre-Employment Requirements: • Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license. If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required prior to driving for State Business. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: • Affordable medical, dental, life, and short-term disability insurance plans • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans • 10 paid holidays per year • Vacation time accrued at 4.00 hours bi-weekly for the first 3 years • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). • Sick time accrued at 3.70 hours bi-weekly • Deferred compensation plan • Wellness plans • Tuition Reimbursement • Stipend Opportunities • Infant at Work Program • Rideshare and Public Transit Subsidy • Career Advancement & Employee Development Opportunities • Flexible schedules to create a work/life balance By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact us at ************** or email ***********************. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ************** or ***********************. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Patient Access Center Representative working at our Central Avenue location in Phoenix, AZ. Reporting to the Patient Access Center Supervisor, the ideal individual is flexible, compassionate and professional. The Customer Support Agent performs comprehensive scheduling in the call center to best meet the needs of consumers; provides excellent customer service; answers patient questions during initial engagement; facilitates expeditious appointments removing barriers when necessary; ensures all clinical, financial and/or insurance and administrative information has been accurately obtained and completed; finishes all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information; completes reporting requests and other reporting duties as requested. If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you've been seeking. Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring a Call Center Full-Time Patient Access Center Representative for our Central Avenue location in Phoenix, AZ. Full-Time, Employed - 40 hours/week Location: Central Ave and Thomas Rd., Phoenix, AZ Monday-Friday, between 8:00 am-6:00 pm (schedules may vary) No Weekends or On-call required At least 2 years of call center experience preferred Bilingual in Spanish is a plus (Additional Language Differential Pay Available) Duties Include: Answer Internal/External inquiries related to scheduling patients for Terros Services in a time efficient manner. Ensures pertinent clinical, financial and/or insurance and administrative information has been accurately obtained and documented. Responsible for triage and ensuring all requests for services are completed in a timely manner. Perform patient pre-registration including accessing and updating patient information. Complete all pre-enrollment duties including patient registration, insurance verifications and effective presentation of information; completes reporting requests and other reporting duties as requested. Perform data entry and appointment confirmation. Maintain effective communication with back office staff and providers in all of the health centers as needed. Apply with your resume at wwwterroshealth.org Benefits & Wellness Multiple medical plans - including a no premium plan for employees and their families Multiple dental plans - including orthodontia Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support 4 Weeks of paid time off in the first year Wellness program Pet Insurance Group life and disability insurance Employee Assistance Program for the Whole Family Personal and family mental and physical health access Professional growth & development - including scholarships, clinical supervision, and CEUs Tuition discounts with GCU and The University of Phoenix Working Advantage - Employee perks and discounts Gym memberships Car rentals Flights, hotels, movies and more Bilingual pay differential Qualifications Minimum High school or GED equivalent is required. At least two (2) years of prior customer service in a high-volume call center or medical setting required. Minimum of one (1) year healthcare triage experience preferred. Knowledge in call center production metrics and management. Medicare/Medicaid/Insurance experience Is necessary. Well-developed critical thinking and analytical abilities, and time management, organizational, conflict resolution and judgement skills Understanding of medical terminology and billing. Proficiency using Microsoft Office suite including Outlook. NextGen electronic health record software and Cisco telecommunication system experience a plus; Microsoft proficiency with a focus on spreadsheet creation preferred. This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years' driving experience or no driving experience. Must pass background check, TB test and other pre-employment screening. Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Onsite requirement:** This team has no remote opportunities. **Shifts available.** M-F 9:30am-6pm (local Client time); (8:30am-5pm DST) *Please make sure your candidates are 100% available for both times as the shift moves with DST. - Data Entry - Need customer service for overflow help with other teams - Accuracy - creating accounts and cases - Updating information in accounts from Med Billers **Requirements:** - Strong accurate data entry skills - Previous work experience in Specialty Pharmacy or Customer Service preferable - Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills - Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting - Strong ability to multi-task and strong time management skills - Ability to function in a high-volume, fast-paced environment - Dependable and strong work ethic - Ability to accept and implement feedback and coaching **Specific type of experience preferred:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Act as a liaison for field representatives, health care providers and patients Requirements In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Salesforce system experience preferred Competencies Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Benefits Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives. Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications. Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization. Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry. Paid Time off & Holidays: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, *prorated based on start date, increasing to 140 hours (17.5 days) upon anniversary. Plus 9 paid holidays annually. Work Hard, Play Hard: Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary. Full Benefits: Medical, dental, vision, life, & short-term disability insurance, Matching 401(k) with immediate vesting Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible. Tell your friends about us! If hired, receive a $750 referral bonus! Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year! #TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis. Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork. Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy. AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.

A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. **There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis.** **Physical Requirements:** Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. **Other Requirements:** + Access to and ability to use reliable technology is required. + Must be highly dependable, punctual and flexible with scheduling. + Must work well with others and display a professional attitude and appearance at all times. + Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. + Must be willing to be videotaped during simulations. + Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities. In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.

Under the direction of the Patient Registration Manager, this position will complete the registration process while ensuring accurate and timely processing of all accounts including the processing of paperwork for patient#s appointments. Initiates and completes authorization requirements. Initiates potential funding sources for the uninsured population. This position requires necessary verification of insurance and other eligibility programs. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve any issues that may impact billing and reimbursement to the organization. # Hourly Pay Rate: $18.24 - $26.90 # Qualifications Education: Required a high school diploma or GED certificate. Experience:# Requires one to two (1-2) years of general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation. Insurance verification and Medicaid eligibility experience are highly desirable. Knowledge, Skills, and Abilities: Must have the ability to float to various facilities and locations across the valley. Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors. Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately. Basic Math Skills are required. Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered. Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling # punctuation. Requires the ability to read, write, and speak effectively in English. Critical thinking skills are strongly preferred. Must be able to handle multiple tasks simultaneously.# Bilingual preferred. Under the direction of the Patient Registration Manager, this position will complete the registration process while ensuring accurate and timely processing of all accounts including the processing of paperwork for patient's appointments. Initiates and completes authorization requirements. Initiates potential funding sources for the uninsured population. This position requires necessary verification of insurance and other eligibility programs. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source. This position works with management and other staff to identify and resolve any issues that may impact billing and reimbursement to the organization. Hourly Pay Rate: $18.24 - $26.90 Qualifications Education: * Required a high school diploma or GED certificate. Experience: * Requires one to two (1-2) years of general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation. * Insurance verification and Medicaid eligibility experience are highly desirable. Knowledge, Skills, and Abilities: * Must have the ability to float to various facilities and locations across the valley. * Prefer knowledge and understanding of DES/AHCCCS programs and eligibility factors. * Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately. * Basic Math Skills are required. * Must be able to demonstrate interviewing and investigative techniques in order to obtain information that may not be offered. * Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation. * Requires the ability to read, write, and speak effectively in English. * Critical thinking skills are strongly preferred. * Must be able to handle multiple tasks simultaneously. * Bilingual preferred.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Provider Patient Concierge Representative you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Ability to offer concierge level service to pre-selected patients (cancer patients, claustrophobic, children, disabled, elderly, nervous, etc.) Provide exceptional level of customer service to select physician offices including targeted IPA contracted providers, as well as provider offices interested in receiving additional and high-level customer service/support. Assisting with designated direct site scheduling and prior authorizations for advanced imaging studies. Provides Special Handling, VIP and support to Medical Groups/IPA providers and their staff with scheduling, stat request, medical records, reports, etc. Marketing Concierge Provide Sales field calls to referring physicians Responsible for working with Sales/Marketing/Communications team at Health fairs, forums, group informational talks, etc. Provide set up and assistance with Physician Portal Assist Marketing Director in customer service trainings, customer service follow ups, constant in-house trainings, for the region, as well as other in-house events Provide educational information and assisting in campaign roll-outs to selected providers and patients Responsible for working with Marketing Director to roll out monthly/quarterly physician facing focused marketing campaigns (Areas of focused improvement, BCAM, PCAM, pediatrics, LDCT Lung, high risk and genetics program, etc.) If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Ability to travel up to 50% during work week. 2 years in Medical, hospitality, Marketing/Public Relations industry preferred Excellent customer service skills At least 2 years experience in training and presenting information to groups/individuals Strong organizational skills Strong working knowledge of MS Word, Excel, PowerPoint We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

PURPOSE Under the direction of the Revenue Cycle Director the Patient Representative serves as a liaison between patients, healthcare providers, and administrative staff, ensuring a positive patient experience. They assist patients with scheduling appointments, resolving concerns, explaining healthcare policies, and managing billing or insurance inquiries, coordinating, presenting, and promoting outreach, education, enrollment, and retention services for a variety of healthcare and nutrition programs; and assisting patients with discount and insurance programs. This position requires extensive individual contact with patients at our health centers. ESSENTIAL FUNCTIONS * Greet and assist patients in person or over the phone. * Schedule, confirm, and reschedule patient appointments. * Collect and verify patient information, insurance details, and co-pays. * Educate patients about their rights, healthcare procedures, and policies. * Address patient concerns and complaints, ensuring timely resolution. * Facilitate communication between patients and medical staff. * Assist with insurance claims, billing issues, and financial assistance programs. * Maintain accurate and confidential patient records. * Follow HIPAA regulations and hospital/clinic policies. * Conduct one-on-one screenings and assist consumers with benefits coordination to determine eligibility for programs such as, but not limited to DSCHC's Sliding Fee Discount Program, AHCCCS Programs, and Marketplace Insurance. * Review and process applications and upload supporting documents into NextGen/QSI. Outreach inquiries of individuals and families to elicit information to verify and/or support application. Clarifies incomplete or unclear information/documentation. Explains rules, regulations, procedures, and responsibilities to individuals and families. Informs applicant of additional documentation needed, where appropriate. Contacts collateral sources as needed to confirm information. * Verify & update patient demographics and insurance information and input changes into the electronic medical records. * Requests documentation from clients to recertify for eligibility programs, as mandated by program rules and ensures timely issuance of benefits. * Educates consumers, community members, and co-workers on programs, including Medicare, program updates, and eligibility requirements. * Provide community resource referrals, as needed. * Organizes and develops an electronic system for records and case files for the eligibility programs and participates in audits, as requested. * Comply with all program related, department, and health center regulations and safety standards. * Provides excellent customer service and teamwork; answering phones and routing calls, as appropriate, to correct department. * Greet and check-in patients. * Collect co-pays/fees and payments for services provided. * Maintains/balances cash box daily; create and close batches. * Attend meetings as requested * Other duties as assigned MINIMUM QUALIFICATIONS * Excellent customer service skills * Strong time management and organizational skills, including the ability to multi-task and pay attention to detail * Strong communication skills, verbal and written * Strong computer skills * Translation/bilingual (Spanish) preferred * Equivalence of a high school education. WORKING CONDITIONS/PHYSICAL REQUIREMENTS Air-conditioned office, considerable work on desktop computer, frequent interruptions in routine, considerable sitting required. Some infrequent travel required. Job Type: Full-time Pay: From $16.00 per hour Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off Work Location: In person

Part-time Description A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) seeks applications for non-exempt Standardized Patients (SPs) to work at the Mesa, Arizona campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events. There is no guarantee of work or hours. Please note that Standardized Patient positions are only filled on an as-needed basis. Physical Requirements: Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds. Other Requirements: Access to and ability to use reliable technology is required. Must be highly dependable, punctual and flexible with scheduling. Must work well with others and display a professional attitude and appearance at all times. Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam. Must be willing to be videotaped during simulations. Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters. A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.

Job DescriptionBenefits: 401(k) matching Company parties Dental insurance Health insurance Paid time off Outbound Scheduling Specialist Are you a people person with a passion for providing great customer service? We're looking for an energetic and motivated Customer Service Representative to join our team! In this role, your primary responsibility will be making outbound calls to potential and existing customers to offer free tree evaluations. Youll be the first point of contact in helping homeowners understand the value of proper tree care and connect them with our expert arborists for a no-obligation assessment. Key Responsibilities: Make outbound calls to homeowners from a provided list Introduce our tree care services in a friendly and informative way Explain the benefits of a free tree evaluation Schedule appointments for certified arborists to visit and assess customers trees Answer basic questions and handle any initial concerns Maintain accurate records of calls and customer responses What Were Looking For: High school diploma or equivalent Strong communication skills and a confident phone presence Positive attitude and a customer-first mindset Ability to handle rejection professionally and stay motivated Comfortable working with call scripts and customer tracking tools Previous customer service or sales experience is a plus, but not required Schedule is Monday - Friday, with four days from 8:00AM - 5:00PM, and a flex-day from 8:00AM - 2:00PM (this is an in-office position only) Ability to reliably commute to our office near Pinnacle Peak and 21st Ave in Phoenix, Arizona Compensation: $19.00 an hour, plus bi-weekly bonus Perks: Paid training Supportive team environment Opportunities for growth and bonuses based on performance Benefits: Medical Insurance Dental Insurance Paid Company Holidays One Week Paid Time Off 401k

Join Arizona's Leader in Minimally-Invasive Pain Care About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices. Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. Employee Benefits We value our employees and offer a comprehensive benefits package, including: Paid Time Off (PTO) Sick Time 401(k) Retirement Plan Medical, Dental, and Vision Insurance Seven Paid Holidays Current Opportunities We are currently seeking dedicated professionals to join our team in various roles across our Arizona locations. Whether you're a seasoned healthcare provider or looking to start your career in pain management, ASAP offers opportunities for growth and development. Position Information Apply Today If you're passionate about providing exceptional patient care and want to be part of a pioneering team in pain management, we encourage you to apply. JOB TITLE: Patient Services Coordinator - Level 3 FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to Surgery Scheduling Lead/Admin SUPERVISION EXERCISED: None GENERAL STATEMENT OF DUTIES This position serves as the primary point of contact within each location for surgical scheduling. Primary duties include meeting with patients in the exam room to schedule surgeries as ordered, providing a comprehensive surgical packet with instructions, and ensuring all pre-surgical orders and requirements are communicated and completed prior to the surgery date. This role also involves notifying representatives of scheduled surgeries and maintaining accurate documentation in the EMR. Additionally, responsible for providing front desk support and ensuring a smooth patient experience, including backing up the front desk check-in person when needed, but primarily responsible for checking patients out and scheduling all types of appointments for the practice-such as follow-ups, procedures, chiropractic, vascular, and other specialty visits. ESSENTIAL FUNCTIONS Serve as the primary point of contact for surgical scheduling in the office, including: Scheduling surgeries with patients live in the exam room as they are ordered. Handing out surgical packets and all pre-surgical orders/tests that must be completed prior to the surgery date. Scheduling related appointments such as pre and post ops, psych evaluations and DME dispensing/scheduling if authorization is required. Manage surgical schedules and surgical block time Primary responsibility is scheduling surgeries, secondary to checking patients out and back up to the check in person as needed. Schedule all types of appointments for the practice, including but not limited to: Follow-ups, procedures, chiropractic, vascular, and other specialty visits. Verify and maintain up-to-date information on PCPs, specialists, and other providers as needed. Update the EMR and maintain accurate, current documentation for all patient interactions and scheduled services. Enter new surgical orders into Asana to notify administrative staff of a new order. Notify representatives of scheduled surgeries in a timely manner. Maintain HIPAA compliance and provide excellent customer service Responsible for communicating to leadership when schedules are less than full to maximize clinic, facility, and physician time in a timely manner. Responsible for answering inbound phone calls in a pleasant manner Responsible for pulling and returning voicemails within 24 hours Must schedule appointments appropriately and accurately. Ability to communicate with patients and third parties proficiently and professionally. Uploading incoming records/authorizations into the patients' charts Responsible for establishing and maintaining positive relationships with external entities Properly updating information in the EMR Promptly greets and acknowledges all visitors. Informing back office of checked in patients. Evaluates patient financial status and establishes payment plans based upon authority levels. Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction. Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork. Schedules follow up appointments, reviews patients insurance coverage and notifies patient if service requires authorization or referral and send request to PCP via CPS. Maintains general knowledge of insurance plans accepted by ASAP Maintains patient confidentiality. Staying abreast of medical policies and requirements for surgical procedures EDUCATION High School Diploma /GED or equivalent working knowledge preferred EXPERIENCE Three to five years' work experience in a medical office setting Five or more years work experience with surgical scheduling, authorizations, clearance processes 3 or more years' experience with communicating with leadership, facilities and surgeons, changes in schedules 3 or more years' experience with maintaining a surgeons calendar Medical Office experience is preferred. Successful candidate must have a minimum of one year of patient registration experience in a medical office or healthcare setting. Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers. KNOWLEDGE Strong working knowledge of insurances Strong office and computer skills, experience with paperless workflows Prior use of practice management and EMR programs Work independently while maintaining a positive attitude Strong knowledge of coordinating schedules in an effectively, timely manner Knowledge of insurance rules and regulations including eligibility and referral requirements. Able to verify eligibility if each payer, per patient according to defined parameters. Knowledge of medical terminology and HIPAA Guidelines, Knowledge of EMR computer charting and is proficient with documentation. Knowledge of pain management/medical/surgical best practices. Knowledge of medical offices policies and procedures. SKILLS Skilled communicator and ability to work effectively in resolving problems Solid organizational skills Exceptional attention to detail Work independently while maintaining a positive attitude Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to interact with management, physicians, and teammates at all levels and effectively Ability to communicate with patients and third parties proficiently and professionally Ability to communicate with teammates and management both in oral and written form Ability to be able to meet deadlines in a fast-paced, quickly changing environment Ability to act as gatekeeper and escalate relevant information to executives as needed Ability to treat confidential information with appropriate discretion Ability to work independently with minimal supervision. Ability to acknowledge discrepancies effectively and proactively in schedules, appointments, orders, authorizations, etc. Ability to work in an environment that frequently produces a high level of stress and mental fatigue. Ability to be comfortable performing multiple projects in conjunction with day-to-day activities and utilizing time effectively and self-directed. ENVIRONMENTAL WORKING CONDITIONS Normal office environment

Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The Patient Financial Services Coordinator is responsible for monitoring insurance coverage for patients at the assigned outpatient clinics. In addition, this position will maximize enrollment with insurance plans and identifying funding sources to cover needed services and complete enrollments with the health plans and RBHAs as indicated. This position is also responsible for completing financial agreements with patients, if needed, collecting outstanding (past due) amounts owed for services. This position will also provide support to the front office staff regarding Insurance verification and AHCCCS applications. Skills/Requirements Highschool Diploma or GED required. Associates degree (or higher) in business or healthcare preferred. Knowledge of AHCCCS eligibility verification required. 2 years of working experience in the healthcare industry preferred. Knowledge of current medical and behavioral health terminology and is able to effectively communicate with medical practitioners, clinical staff, support staff, patients and the public preferred. Valid Identification required CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Completive pay rates CBI is growing an expanding our services! We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. . Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

**_Join Arizona's largest, most prominent not-for-profit hospice, serving the valley since 1977._** Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work. **Benefits:** + Supportive work environment with a culture of caring for patients and one another. + Competitive wages and excellent benefit program. + Generous Paid Time Off. + Flexible schedules for work/life balance **_Position Profile_** The Patient Access Representative (PAR) role is crucial in facilitating exceptional patient experiences, starting with responding to telephone inquiries and managing incoming calls from patients, their families, and other individuals. The PAR addresses requests, resolves concerns, and facilitates communication with other members of the healthcare team. The Patient Access Representative (PAR) is responsible for gathering patient information, creating admission and discharge paperwork, providing explanations of policies and procedures, and addressing patient inquiries, concerns, and grievances. The PAR is responsible for scheduling provider visits. **_Responsibilities_** + Manages phone/email communications effectively and efficiently. + Performs staff assignments. + Ensures data integrity. + Assures paperwork completeness and timelines are met. + Performs all other duties as assigned. + Maintains professional knowledge and enhances professional skills. + Adheres to high standards of personal and professional conduct. **_Minimum Qualifications_** + High School diploma. + Minimum two years of related work experience including data entry. + Experience with Microsoft Office applications to include Excel, Word, and Outlook. **_Preferred Qualifications_** + Familiarity with medical terminology preferred. Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V