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Patient access representative jobs in Castle Rock, CO

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  • Customer Service Representative

    Octagon Consulting, LLC

    Patient access representative job in Broomfield, CO

    About the Role Were are seeking dedicated Customer Service Representatives to join our Toll Road Call Center team in Broomfield, Colorado. This role involves delivering high-quality customer support in a professional, fast-paced environment while navigating multiple computer systems and handling sensitive information. Schedule Regular Shift: Mon-Thu: 11:00 AM - 8:00 PM Fri: 9:00 AM - 6:00 PM Rotating Saturday once every 4 weeks Training Schedule (First 2 Weeks): Mon-Fri: 8:00 AM - 5:00 PM What We're Looking For An ideal candidate is someone who brings professionalism, strong communication skills, and the ability to maintain composure under pressure. Successful Representatives excel at multitasking, resolving escalated calls, and upholding the standards of both the client and the Firm. Key Qualifications Basic computer skills and ability to move between multiple systems Strong listening and clear communication abilities Ability to compute basic math calculations Capable of handling escalated or difficult calls professionally Resourceful, competitive, and goal-driven mindset Strong work ethic, punctuality, and consistent attendance Ability to stay organized while processing payments and documenting interactions Stress tolerance and ability to maintain a professional demeanor Ability to multitask effectively in a structured environment Team-oriented and dependable
    $29k-37k yearly est. 2d ago
  • Global Scheduler

    Nova Sky Stories

    Patient access representative job in Boulder, CO

    Who we are: At Nova Sky Stories, we empower artists and producers to bring awe and wonder to live audiences around the world. As the global leader in drone entertainment, we've been redefining live shows for over a decade-merging cutting-edge drone technology with imaginative artistry. With a veteran team of engineers and creatives, we design and operate lightweight, small, precise, and safe drones that perform in the most demanding environments-urban centers, extreme temperatures, and high winds. The result? Sky Stories that inspire, captivate, and transform the sky into a canvas of imagination. Headquartered in the U.S. with teams across Europe and the UAE, Nova Sky Stories works with the world's leading brands, venues, and events. 📱 Follow us: @NovaSkyStories About this role: At our Global Scheduler, you'll report to and work closely with the Director of Production Management, playing a vital role in orchestrating the availability, compliance, and scheduling of Nova's global pilot network. You'll serve as the central hub for pilot logistics-managing real-time data, ensuring readiness for shows, and collaborating cross-functionally. As a Global Scheduler, you will be responsible for: Drone Pilot Scheduling & Logistics Own the Near Term 0-6 week pilot schedule, ensuring all pilots are accurately assigned and informed. Keep all pilot scheduling platforms and materials in sync and up to date. Lead scheduling communications with all pilots. Participate in weekly regional meetings to gather changes and adjust schedules accordingly. Drone Pilot Data Management Own the near and long term schedule, and keep all static and dynamic pilot information current Maintain and update all pilot records, including: Licensing & certifications record keeping VISA status and applications Updated PIC/PMTC records Flight counts Pilot Time off/vacation schedules Pilot contracts Manage onboarding/offboarding checklists and workflows. Forecasting & Hiring Support Assist with long-term forecasting to identify pilot staffing needs, and quarterback pilot screening/interviewing. Coordinate pilot screening and interview scheduling to support hiring initiatives. Cross-Functional Collaboration Serve as the main point of contact for Accounting on pilot show time and invoicing. Work closely with HR, Legal, and Regional Ops to ensure compliance and operational readiness. What defines you: Clear communicator with strong internal follow-through. Detail-obsessed and process-driven. Proactive, responsive, and resourceful. Able to work independently and anticipate next steps. Excited to support a creative and mission-driven team. Entertainment Project Coordinator industry experience is a plus! If you're ready to play a key role in supporting the operational backbone of a company redefining storytelling in the sky, we'd love to hear from you. Apply now to help keep Nova Sky Stories flying high.
    $27k-45k yearly est. 2d ago
  • Construction Scheduler

    Hiretalent-Staffing & Recruiting Firm

    Patient access representative job in Denver, CO

    This role centers on building, maintaining, and coordinating project schedules for capital projects across multiple energy-generation sites. You'll manage timelines, track materials, align contractor activities, and keep project teams informed so work stays on target. The environment is primarily office-based with periodic visits to plants and field locations. What You'll Do Create and manage detailed project schedules for work occurring at gas, coal, wind, solar, and hydro facilities. Coordinate contractor timelines, labor plans, and materials deliveries. Develop Gantt charts, Work Breakdown Structures, and critical-path schedules using Microsoft Project (P6 experience is a bonus). Partner closely with engineers, project managers, and operations teams to validate scope, identify constraints, and keep schedules updated. Gather information, validate inputs, and translate technical details into clear, concise schedule updates and status reports. Maintain project documentation, assist with cost-tracking integration where applicable, and support standardization of scheduling processes. Help prepare presentations, reports, and project communications for leadership. Manage high-volume work streams (80-100) and multiple contractors across various project phases. What You Need Experience & Skills 2-3 years of scheduling experience preferred; open to strong entry-level candidates with excellent organization and systems skills. Background in construction management or project management (highly preferred). Proficiency in Microsoft Project is required; Primavera P6 is preferred. Understanding of Gantt charts, WBS, and critical-path methodology. Strong communication skills-able to simplify complex schedules for diverse stakeholders. Ability to build schedules from a scope of work with minimal guidance. Bonus experience: SAP work order scheduling, financial/cost tracking integration, overhaul scheduling, or development of scheduling standards/playbooks. Education Bachelor's degree in Construction Management preferred. Degrees in Engineering or Business Management also acceptable. Who Thrives Here Someone who can manage multiple moving pieces without losing sight of critical dependencies. Someone comfortable coordinating 15+ vendors and navigating competing priorities. Someone who can translate technical project details into clear, actionable schedules for cross-functional teams.
    $27k-45k yearly est. 4d ago
  • Project Finance Counsel, Renewable Energy Growth

    Root Edge

    Patient access representative job in Denver, CO

    A renewable energy firm in Denver seeks a Project Finance-focused Attorney with 5+ years of experience in project finance and renewable energy. This role involves managing finance transactions, collaborating with teams, and engaging in regulatory initiatives. Ideal candidates will hold a J.D., demonstrate strong analytical skills, and have a solid background in tax equity. This position offers significant growth potential within a collaborative legal environment dedicated to promoting renewable energy infrastructure. #J-18808-Ljbffr
    $37k-45k yearly est. 4d ago
  • RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay

    GoTu

    Patient access representative job in Colorado Springs, CO

    Pay Range: $50.00 - $90.00/hour Change the way you approach work by joining the dental staffing revolution! As a rapidly growing community, we are seeking qualified dental hygienists who want to work on their terms. By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with guaranteed payment. Our platform allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists. WHY CHOOSE GOTU? Occupational accident and malpractice insurance Full control over when/where you work and how much you charge for your services No time commitments mean you can have the flexibility to build the career you want on your terms Express pay option allows you to get paid within a day of working the shift Guaranteed pay means you'll never have to chase down another check after your shift or have your hours reduced Cancellation protection up to 4 days prior to your shift with guaranteed pay We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. DENTAL HYGIENIST JOB REQUIREMENTS Active dental hygiene license in CO. Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice
    $28k-46k yearly est. 5d ago
  • Unit Care Coordinator (Licensed Practical Nurse/LPN)

    Life Care Center of Littleton 4.6company rating

    Patient access representative job in Littleton, CO

    The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $35k-47k yearly est. 1d ago
  • MRI Patient Access Rep

    Resurgens Orthopaedics 3.9company rating

    Patient access representative job in Highlands Ranch, CO

    Full-time Position- 4 days a week, one 12-hour shift, one 8-hour shift, and two 10-hour shifts. The clinic is open Monday-Friday (6am to 6:30pm) and on Saturdays (7am to noon). Saturdays will rotate. Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability. Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Do More and Feel Better. Position Overview The MRI Patient Access Representative is responsible for all aspects of operating the MRI front desk to include: appointment scheduling, patient registration, payment collections, and assisting with patient medical records. This position will cross train to support our clinic front desk and assist as needed. Essential Functions Appointment Scheduling * Schedule MRI and CT appointments. * Complete follow-up appointments and X-Ray only appointments needed in clinic. * Coordinate interpretation services as necessary. Insurance and Collections * Verify and follow up with authorization as needed to ensure early access for patients. * Generate estimates for patient collections and explain benefits to patients. * Effectively collect patient balances before or at time of service. Medical Records * Utilize 3rd party systems to send and receive studies from outside facilities. * Burn CDs for patients while following appropriate HIPAA and medical release requirements. * Accept fax and email(s) with outside facility reports, upload to patient chart, and communicate status to the patient care team. * Scan and upload any documentation necessary into the EMR system. * Collaborate with other team members, including 3rd party companies, to assist in delivering patient medical records. Customer Service * Assist patients with all possible needs: filling out paperwork, questions or concerns regarding insurance or account balances, etc. * Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the requestor as soon as possible for urgent cases. * Communicate effectively, both verbally and in writing, with all levels: patients, co-workers, supervisors and physicians. * Keep call transfers to a minimum by being a resource first and ensuring the caller will be directed to the correct department or subject matter expert. * Maintain and apply knowledge of supported ortho specialties and associated doctors. Departmental Expectations * Abide by all safety standards set by the compliance department and participate in annual training, reporting any safety or compliance concern promptly within our compliance tracking system. * Support the department in maintaining departmental goals and productivity parameters set by leadership. * Cover co-workers and cross train as necessary to meet the needs of the organization. * Proactively identify opportunities to enhance patient care and experience by contributing to the development, evaluation, and continuous improvement of clinical systems and care protocols. * Prepare and maintain supplies and order as necessary. * Travel to other Panorama offices as necessary. * Perform other duties as assigned. This position is eligible for benefits, including: Health, Dental and Vision Insurance Life Insurance Long-term Disability Profit Sharing Retirement plan, once eligibility requirements are met Participation in other voluntary benefits programs. 4 weeks of PTO a year Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check. #PANO Requirements Knowledge/Skills Abilities Required * High School Diploma or GED required. * 2 Years of medical office or customer service experience preferred. * Knowledge of EMR system (we currently use EPIC), HIPAA, and OSHA requirements is a plus. * Exceptional computer, interpersonal, communication, hospitality, and customer service skills. * Ability to multi-task and prioritize, remain calm under pressure, and work with little supervision. * Position hours will vary. Evening and Saturday shifts may be required. Pay information: $18-$22/hour, based on experience Salary Description $18-$22
    $18-22 hourly 24d ago
  • MRI Patient Access Rep

    Panorama Orthopedics & Spine Center 3.4company rating

    Patient access representative job in Littleton, CO

    Job DescriptionDescription: Full-time Position- 4 days a week, one 12-hour shift, one 8-hour shift, and two 10-hour shifts. The clinic is open Monday-Friday (6am to 6:30pm) and on Saturdays (7am to noon). Saturdays will rotate. Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability. Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Do More and Feel Better. Position Overview The MRI Patient Access Representative is responsible for all aspects of operating the MRI front desk to include: appointment scheduling, patient registration, payment collections, and assisting with patient medical records. This position will cross train to support our clinic front desk and assist as needed. Essential Functions Appointment Scheduling · Schedule MRI and CT appointments. · Complete follow-up appointments and X-Ray only appointments needed in clinic. · Coordinate interpretation services as necessary. Insurance and Collections · Verify and follow up with authorization as needed to ensure early access for patients. · Generate estimates for patient collections and explain benefits to patients. · Effectively collect patient balances before or at time of service. Medical Records · Utilize 3rd party systems to send and receive studies from outside facilities. · Burn CDs for patients while following appropriate HIPAA and medical release requirements. · Accept fax and email(s) with outside facility reports, upload to patient chart, and communicate status to the patient care team. · Scan and upload any documentation necessary into the EMR system. · Collaborate with other team members, including 3rd party companies, to assist in delivering patient medical records. Customer Service · Assist patients with all possible needs: filling out paperwork, questions or concerns regarding insurance or account balances, etc. · Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the requestor as soon as possible for urgent cases. · Communicate effectively, both verbally and in writing, with all levels: patients, co-workers, supervisors and physicians. · Keep call transfers to a minimum by being a resource first and ensuring the caller will be directed to the correct department or subject matter expert. · Maintain and apply knowledge of supported ortho specialties and associated doctors. Departmental Expectations · Abide by all safety standards set by the compliance department and participate in annual training, reporting any safety or compliance concern promptly within our compliance tracking system. · Support the department in maintaining departmental goals and productivity parameters set by leadership. · Cover co-workers and cross train as necessary to meet the needs of the organization. · Proactively identify opportunities to enhance patient care and experience by contributing to the development, evaluation, and continuous improvement of clinical systems and care protocols. · Prepare and maintain supplies and order as necessary. · Travel to other Panorama offices as necessary. · Perform other duties as assigned. This position is eligible for benefits, including: Health, Dental and Vision Insurance Life Insurance Long-term Disability Profit Sharing Retirement plan, once eligibility requirements are met Participation in other voluntary benefits programs. 4 weeks of PTO a year Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check. #PANO Requirements: Knowledge/Skills Abilities Required · High School Diploma or GED required. · 2 Years of medical office or customer service experience preferred. · Knowledge of EMR system (we currently use EPIC), HIPAA, and OSHA requirements is a plus. · Exceptional computer, interpersonal, communication, hospitality, and customer service skills. · Ability to multi-task and prioritize, remain calm under pressure, and work with little supervision. · Position hours will vary. Evening and Saturday shifts may be required. Pay information: $18-$22/hour, based on experience
    $18-22 hourly 23d ago
  • Patient Access Representative

    Commonspirit Health

    Patient access representative job in Arvada, CO

    **Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: + Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. + Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. + Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. + Serve as a mentor to new associates and assist in new employee orientation. **Job Requirements** In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: + Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. + Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. + High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) **Where You'll Work** Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof. CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden. Every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application! **Pay Range** $18.00 - $25.95 /hour We are an equal opportunity employer.
    $18-26 hourly 22d ago
  • Patient Access Representative

    Common Spirit

    Patient access representative job in Lakewood, CO

    Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: * Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. * Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. * Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in new employee orientation. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. * Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. * High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) Where You'll Work At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
    $30k-38k yearly est. 6d ago
  • Patient Services Coordinator-LPN, Home Health

    Centerwell

    Patient access representative job in Denver, CO

    **Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $49,900 - $67,400 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-09-2026 **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $49.9k-67.4k yearly 4d ago
  • Patient Access Specialist I

    Diversus Health

    Patient access representative job in Colorado Springs, CO

    Job Details Ruskin - Colorado Springs, CO Full Time $17.57 - $17.57 Hourly DayPatient Access Specialist Patient Access Specialist I Employment Type: Full-Time Schedule: 40 hours per week, M-F 8:30-5:30 Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being! At Diversus Health, we're dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we're doing it with a team of passionate professionals who believe in the power of making a difference every day. When you join our team, you're not just another employee-you're part of a community that values your growth, well-being, and success. We live by our core values: Teamwork - We achieve more together. Solution-Minded - We embrace problems as opportunities. Impactful - We inspire positive outcomes. Integrity - We commit to do what is right. Our Rich Benefits Package Includes: Exceptional Health Benefits (medical, dental, vision) 401(k) Company Match with 4% fully vested- planning for your future made easier. Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being. Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it. Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms. Employee Assistance Program- including free therapy access to support your mental health. Professional Development Funds- we invest in your growth through courses, conferences, and certifications. Robust Training Program-get the skills and knowledge you need to excel in your career. Second Language Monthly Bonus (subject to assessment)-for those with bilingual skills, earn extra for your ability to connect with more individuals. At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives. Join our team and help us make this vision a reality. Together, we can build a better tomorrow. Ready to make an impact? Apply today! Qualifications Diversus Health Job Title: Patient Access Specialist I Reports To: Supervisor or Manager, Practice (Depending on site) Salary Grade: Grade 30 FLSA Status: Non-Exempt PFTE: N/A Job Summary: Works as part of a multi-disciplinary team to provide answers to inquiries and questions, troubleshoot problems and provide information, intervention or referrals with a professional and respectful customer service focus telephonically and/or in person. Provides a variety of support services in connection to the day-to-day operations in a health care environment servicing clients. Duties include: first and ongoing point of contact for all clients either by phone or in person; patient enrollment, demographic verification, collection of co-pays, scheduling, referring clients and staff to appropriate resources. Must be able to consistently stay calm while interacting with clients telephonically or in person. Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills. Must be flexible with the business needs and report daily with a “can do” approach. Performs all other duties as assigned. Essential Functions: Greets all visitors while making them feel welcome, whether in person or telephonically, and notifies staff of client arrival and directs visitors to appropriate location Is responsible for navigating the treatment/services needs of the caller or patient and assists with: setting appointments, rescheduling and or referring them to internal or external resources and professionals; completing enrollment as needed for clients to receive services. Seeks and maintains efficiencies for Diversus Health's patients access processes Develops and maintains strong internal/ external working relationships and communication. Attends and completes all required job-specific trainings and meetings as designated. Maintain a positive work environmen Knowledge/Skills/Abilities: Minimum high school diploma or equivalent experience. Strong work experience in customer service industry, preferably 2+ years. Excellent data entry skills; Type 25+ w.p.m. Excellent computer skills, with extensive experience using program within Microsoft Office, to include Word, Outlook and Excel preferred. Electronic Health Records experience a plus. Excellent verbal and written communication skills. Excellent organizational skills. Ability to maintain sensitive and confidential information. Strong ability to interact successfully with a variety of individuals. Strong knowledge of Release of Information process, preferred. Proven work history in a fast-paced environment with competing priorities and the expectation to multi-task. Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
    $17.6-17.6 hourly 60d+ ago
  • Billing & Patient Services Coordinator - Psychiatric Medical Team

    Paragon 3.9company rating

    Patient access representative job in Lakewood, CO

    Behavioral Health Connections Paragon Behavioral Health Connections is a comprehensive behavioral health organization on a mission to positively impact individuals and families through compassionate, and client-centered care. Our mission is to deliver personalized care that uplifts our clients and builds supportive connections in communities. Through community based or in-home services, and digital solutions as needed, we meet clients where they are-both physically and emotionally-to provide the right support at the right time. Serving communities across Colorado, we deliver equitable and creative “one-stop” behavioral health services-providing in-home mental health and substance use treatment, crisis stabilization, early childhood support, intensive outpatient programs, assertive community treatment, medication management, wrap around support and more. We believe care should meet people where they are, both physically and emotionally. Our approach is rooted in understanding, respect, innovation, and community collaboration. Our vision is to empower individuals and families with complex needs, helping them overcome challenges, build essential skills, and access the resources necessary to achieve long-term well-being. We offer a wide range of services, including step-down care from inpatient hospitalization for youth and adults, comprehensive support for children and families, and specialized treatment for adults facing depression, trauma, substance use, and other mental health needs. Our programming includes intensive care management supports for families and adults, Crisis Stabilization programming, Assertive Community Treatment (ACT) for individuals diagnosed with serious mental illness, Child First for young children and caregivers, integrated co-occurring Intensive Outpatient treatment, individual and family therapy, medication management (including MAT), peer support, supported employment/housing, and holistic recovery services for mental health and substance use disorders. Why Work With Paragon Statewide Reach - Deliver care where it's needed most. We're not region-limited-serve communities across Colorado, including rural and frontier areas with limited access to care. Flexibility & Work-Life Balance - Own your schedule. Partner with families to set visit times that work for them (and you), so you can enjoy Colorado's trails, slopes, and sunshine during off-peak hours. Clinical Leadership & Support - Clinicians lead here. Our executive team includes licensed providers who shape business decisions with a care-first lens. We provide licensure supervision and regular consultation to support your growth as a clinician. Comprehensive, Company-Paid Benefits - We cover health, dental, vision, short- and long-term disability, and life insurance-company-paid-so there are no premium deductions from your paycheck. Keep your full salary and your peace of mind. Career Growth Opportunities - Grow with us. Explore new modalities and specializations and advance into leadership as we expand statewide. Position Summary The Billing & Patient Services Coordinator supports ParagonBHC's psychiatric medical team by managing patient communication, medical scheduling, insurance verification, and billing coordination. This position plays a key role in ensuring that psychiatric services-including medication management, psychiatric evaluations, and follow-up visits-are processed efficiently and in full compliance with regulatory and confidentiality standards. The ideal candidate will demonstrate strong attention to detail, professionalism in patient interactions, and the ability to navigate complex insurance and billing processes in a behavioral health setting. Key Responsibilities 1. Front Office & Communication Management Manage mail, phones, faxes, and the contact email inbox, ensuring prompt and professional communication with patients, providers, pharmacies, and insurance representatives. Greet and assist patients for psychiatric appointments, ensuring a compassionate and efficient front-desk experience. Schedule and confirm appointments for psychiatric prescribers, coordinate follow-ups, and handle cancellations or reschedules. Respond to patient inquiries related to medication management, appointment logistics, and insurance coverage. Maintain strict confidentiality in all communications and patient interactions in accordance with HIPAA and mental health privacy regulations. 2. Billing & Financial Coordination Gather invoicing data for psychiatric services and prepare reports for review by the billing and finance teams. Complete weekly billing tasks and assist with reconciliation to ensure accuracy in psychiatric service charges and claims submissions. Perform daily insurance verification for all scheduled medical and psychiatric clients, ensuring active coverage and authorization when required. Conduct monthly “Do Not Bill” follow-ups to resolve issues and prevent billing errors. Collect and process co-pays, sliding fee payments, and other patient balances related to psychiatric appointments or medication management. Coordinate Medicaid Fraud Screening and ensure provider credentialing compliance for prescribers and medical staff. 3. Patient & Record Management Support patients with billing, payment, or insurance questions related to psychiatric and medication services. Manage patient record requests and ensure all disclosures meet HIPAA and behavioral health confidentiality standards. Maintain accurate and organized medical and billing files, including psychiatric documentation, prescriptions, and insurance authorizations. Complete and submit Prior Authorization Requests for psychiatric medications and services as directed by the medical team. Collaborate closely with prescribers, nurses, and administrative staff to ensure coordinated and efficient patient care. 4. Systems, Data, & Reporting Maintain accurate data in EHR and billing systems to support compliance, audits, and reporting. Enter and update insurance, demographic, and billing information promptly and accurately. Identify areas for process improvement related to billing, scheduling, and documentation flow within the psychiatric medical team. Support preparation of reports related to productivity, authorizations, and financial trends. Qualifications Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Healthcare Administration, or related field preferred. Experience: Minimum 2 years of experience in a medical or behavioral health office setting, preferably in psychiatry or mental health. Knowledge of Medicaid and commercial insurance billing, psychiatric medication prior authorization processes, and provider credentialing requirements. Familiarity with EHR systems, PARS, or similar patient billing software. Strong organizational, communication, and multitasking skills. Commitment to confidentiality, accuracy, and customer service excellence. Experience working in behavioral health or community health settings. Knowledge of HIPAA regulations and medical record management. Commitment to supporting patients and providers in a trauma-informed and patient-centered manner Proficiency in Google Workspace or Microsoft Office Suite. Ability to handle a high volume of communication while maintaining professionalism. Language Skills: Bilingual (Spanish) preferred, depending on location. Job Details Type: Full-Time Location: Lakewood, Colorado (Hybrid) Department: Administration Schedule: Monday - Friday standard business hours. 3 days/week in either the Centennial or Lakewood Office Salary: $57,000-$65,000 Benefits Paid health, dental, vision, life, short- and long-term disability insurance. Flexible work hours Discretionary Time Off (DTO) 401(k)retirement plan Employee Assistance Program (EAP) Professional development support Referral bonuses Diversity & Inclusion Paragon Behavioral Health Connections is committed to creating a diverse, inclusive, and equitable workplace. We strongly encourage applications from candidates of all backgrounds, identities, and lived experiences.
    $57k-65k yearly 57d ago
  • Patient Access Specialist I (60285)

    Aspenpointe, Inc. 4.1company rating

    Patient access representative job in Colorado Springs, CO

    Monday, Tuesday, Wednesday 9:30am to 6:30pm Thursday 9am-6pm Friday 8am- 5pm Job Summary: Works as part of a multi-disciplinary team to provide answers to inquiries and questions, troubleshoot problems and provide information, intervention or referrals with a professional and respectful customer service focus telephonically and/or in person. Provides a variety of support services in connection to the day-to-day operations in a health care environment servicing clients. Duties include: first and ongoing point of contact for all clients either by phone or in person; patient enrollment, demographic verification, collection of co-pays, scheduling, referring clients and staff to appropriate resources. Must be able to consistently stay calm while interacting with clients telephonically or in person. Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills. Must be flexible with the business needs and report daily with a can do approach. Performs all other duties as assigned. Essential Functions: * Greets all visitors while making them feel welcome, whether in person or telephonically, and notifies staff of client arrival and directs visitors to appropriate location * Is responsible for navigating the treatment/services needs of the caller or patient and assists with: setting appointments, rescheduling and or referring them to internal or external resources and professionals; completing enrollment as needed for clients to receive services. * Seeks and maintains efficiencies for Diversus Healths patients access processes * Develops and maintains strong internal/ external working relationships and communication. * Attends and completes all required job-specific trainings and meetings as designated. * Maintain a positive work environment. The environment at Diversus Health is fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives. Employees may be asked to perform duties that are outside of the specific work that is listed. This position may require you to work standard hours, as well as flexible hours before and after standard hours, and overtime in excess of 40 hours in a work week. Our rich benefits package includes: * Exceptional Health Benefits (medical, dental, vision) * 4% 401(k) company match fully vested * Vacation and Sick Time * Paid Long-Term Disability coverage * Paid Holidays, including 3 floating holidays to use as you wish * Employee Assistance Program (includes free therapy access) * Professional Development Funds * Robust Training Program * Second Language Monthly Bonus (subject to assessment) At Diversus Health, we believe in a truly healthy society where mental and behavioral healthcare unite to make lives better. Our goal is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Every day. It is a lofty goal; we know. But we make it happen with the best team in behavioral health * New hires are typically brought into the organization between the minimum and the midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. Thank you for taking the time to explore a career with us.
    $30k-36k yearly est. 11d ago
  • Member Scheduling Specialist Level 1

    Vuepoint Diagnostics LLC

    Patient access representative job in Englewood, CO

    Job DescriptionDescription: Member Scheduler Specialist VuePoint Diagnostics is seeking individuals who truly care about serving others and creating authentic connections with every call. The primary responsibility of this role is to place outbound calls to members identified by the system to schedule them for services available to them at no cost. This colleague will consistently demonstrate hospitality and empathy while efficiently and effectively interacting with members. The Member Scheduler Specialist reports to the Health Screening Call Center Manager. Colleagues who are successful in this role typically: Work well with minimal supervision and consistently achieve results. Finds joy interacting with people of all life experiences, cultures and ethnicities Are skilled at building connections and trust over the phone. Resilience to maintain a positive attitude when handling objections or rejections. Communicate persuasively to overcome common misperceptions about this service. Thrive in a structured environment with clear procedures and expectations. Use technology platforms to accurately document interactions. Key Responsibilities: Make outbound calls to existing or potential members using VuePoint's system-generated lists. Verify Patient Information: Collect and confirm accurate patient information during the scheduling process. Compliance and Documentation: Adhere to all privacy and confidentiality regulations, maintaining patient confidentiality while handling and protecting sensitive information. Complete necessary documentation related to scheduling activities accurately and efficiently. Customer Service: Show courtesy and respect in all situations, ensuring a positive customer experience. Collaborate with other Member Scheduling Specialists and Field Technicians to ensure customer needs are met. Clearly explain the value and process of our in-home screening services to encourage member participation. Demonstrate adherence to all VuePoint Diagnostics scripts, policies, procedures and compliance guidelines. Requirements: Qualifications and Skills: The ability to speak with members in a relatable style influences them to clearly understand and feel confident about the services we offer. Minimum 2+ years' experience in a customer service role required Minimum 1+ years' experience in a call center environment preferred High school diploma or equivalent required Previous experience in customer service, outbound calling, telemarketing, or sales. Ability to ensure confidentiality of all members and other relevant information under HIPAA Guidelines. Proven ability to meet performance targets in a structured environment. Proven ability to persevere and self-direct throughout the workday. Follow processes accurately and document precise records. Proficient with Microsoft Outlook, Teams, Word, and Excel; able to quickly learn scheduling processes and documentation tools. Must be able to perform all essential job functions with or without reasonable accommodations Bilingual (Spanish) is plus.
    $32k-43k yearly est. 8d ago
  • Triage and Scheduling Specialist

    Southern Colorado Retina MSO, LLC

    Patient access representative job in Colorado Springs, CO

    Apply Here: ********************************************************************************** Reports to: Scheduling Supervisor Department: Scheduling Job Type: Full-Time FLSA Status: Non-Exempt Location: Colorado Springs Revised: November 1, 2022 General Purpose The Triage Scheduling Specialist position responds to and processes patient requests for appointments, rescheduling and cancellations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties/Responsibilities Answers phones. Triages requests for appointments. Monitors phones messages and responds or redirects to appropriate parties. Schedules and reschedules appointments. Performs triage of patient needs. Other Duties/Responsibilities Performs new patient data entry. Attends team and staff meetings. Performs other duties as assigned. Supervisory Duties (if any) None Job Qualifications Knowledge, Skills, and Ability: Knowledge of retinal and ophthalmic sciences. Possesses organizational skills. Ability to use internet, email, MS Office, and other job-related software products. Ability to communicate effectively both orally and in writing. Ability to work with minimum supervision. Demonstrates self-motivation and reliability. Ability to evaluate information and circumstances and make appropriate recommendations. Ability to be a team player. Ability to type 40 WPM. Education or Formal Training : High School Diploma required Experience: Receptionist experience preferred. Working Conditions and Other Conditions of Employment Working Environment : This job operates in a fast paced, professional office environment and routinely required the use of standard office equipment such as computers, phones, and photocopiers. Most of the offices are open and modular in layout. Work may involve moderate exposure to ambient or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset. Physical Activities : These are representative of those which must be met to successfully perform the essential functions of this job. This role can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted. Other Conditions of Employment : Willingness to submit to mandatory random drug screening. Willingness to accept temporary assignments and ability to drive to and from other office locations. Reimbursement for mileage will be made at the current IRS rates. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
    $32k-44k yearly est. 2d ago
  • College Registrar

    Front Range Community College 4.3company rating

    Patient access representative job in Westminster, CO

    Who We Are With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We're looking to hire people who share these values-along with our commitment to student success, equity and excellence. Who You Are You are a detail-oriented, analytical, and collaborative individual with strong leadership and communication skills who must balance a commitment to accuracy and compliance with a student-centered, customer service orientation. You have excellent knowledge of the registrar profession and understand where and how "registrar" fits in the organization structure of an institution of higher education. You are a team-builder who can motivate staff to understand and positively interact with all constituents - students, faculty and administration. You view the College Registrar position at Front Range Community College as a significant position at a good institution. You view FRCC as offering opportunities for you to professionally enrich and expand upon your career objectives. In essence, you are an individual who thrives on precision, strategic planning, and supporting the academic journey of students while navigating complex administrative and regulatory landscapes. General Summary - College Registrar The College Registrar serves as a pivotal leader, responsible for managing and overseeing all facets of student records, enrollment, registration, and the progression and conferral of degrees. This role ensures strict compliance with institutional policies, state and federal regulations, and accreditation standards, while fostering a culture of accountability, innovation, and collaboration. Operating within a complex system of colleges, the Registrar must adeptly navigate intricate organizational structures, exhibit outstanding organizational expertise, and actively support the institution's overarching goals of enhancing student success, improving retention, and driving enrollment growth. This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Application Process: Salary Range:$87,784 to $92,173. The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate's education, training and experience as it relates to the requirements of the position, as well as the position's scope and complexity, internal pay equity and external market value. Benefits: For information about benefits, please view APT & Faculty Benefits. Priority consideration will be afforded to those applicants who submit a completed application by Wednesday, December 3, 2025. The search will continue until the position is filled. Applications must include these two documents: * Letter of application specifically addressing the position description, qualifications, and how you have supported a welcoming environment in your current and previous positions and/or how you plan to do so through your work at Front Range Community College. * A resume or curriculum vitae. All application materials and any questions regarding the position or the search process should be submitted electronically to ***********************. The co-Search Coordinators are: HerbRiley and Tim Ebner of focus EDU focus EDU is assisting Front Range Community College with this search for their new College Registrar. Front Range Community College: The College's mission, vision, and values statement may be reviewed at ************************** Primary Duties Essential Functions: * Leadership and Strategic Direction * Provide strategic leadership for the Registrar's Office, cultivating a culture of continuous improvement and excellence in service. * Build and strengthen partnerships with academic, administrative, and enrollment management and student success teams to advance institutional goals and student success. * Supervise, mentor, and support staff, fostering a high-performing team environment that prioritizes equity, innovation, and collaboration. * Collaborate with system-wide colleagues to share best practices, align goals, and promote consistent retention strategies. 2. Collaboration and Process Improvement * Partner with departments, divisions, and system colleges to align policies, procedures, and practices. * Lead and participate in cross-functional teams to identify and implement Registrar office process improvements that enhance efficiency, accuracy, and the student experience. * Analyze existing workflows and systems to identify opportunities for streamlining and enhancing processes. * Work closely with faculty, advisors, IT, and other key stakeholders to ensure academic and administrative processes support student success initiatives. * Foster a culture of innovation and adaptability by regularly assessing institutional needs and proactively recommending and implementing changes. * Actively engage with colleagues across the system to share best practices, align policies, and support to system-wide initiatives. * Serve as a representative on system-level committees and projects to advance institutional and system goals. 3. Strategic Communication * Serve as the primary institutional authority on policies and procedures related to student records and registration, ensuring consistent and clear communication across the college and system. * Act as a liaison between academic and administrative departments to ensure alignment and transparency in processes and decision-making. * Clearly communicate complex policies and technical processes to internal and external stakeholders, including students, faculty, and staff, in a concise and accessible manner. * Provide training and resources to faculty, staff, and students to enhance their understanding of registration, records, and scheduling processes. 4. Accountability and Reporting * Deliver timely and accurate data and reports to internal and external stakeholders to support informed decision-making and accountability. * Regularly monitor and evaluate the effectiveness of the Registrar's Office operations, setting measurable goals and tracking progress. * Promote transparency and accountability in all processes to build trust among students, faculty, and staff. 5. Registration, Technology and Systems Management * Manage all aspects of student registration, including planning, troubleshooting, and enhancing the registration experience. * Work closely with the Academic services and operations departments to maintain the academic course schedule, ensuring accuracy and alignment with the institution's priorities. * Analyze data and trends to recommend improvements that support enrollment growth and student progression. * Serve as the institutional leader and subject matter expert for Ellucian Banner and related systems, ensuring seamless optimal functionality and integration with other institutional platforms. * Partner with IT and key stakeholders to implement system upgrades, resolve technical issues, and optimize processes to improve efficiency and accuracy. * Utilize technology to improve the student and staff experience, streamline workflows, and ensure data integrity. 6. Supervision * Directly supervise the Associate Registrars and their teams, ensuring efficient daily operations and alignment with institutional goals. * Set clear expectations, provide ongoing feedback, and support professional development enhance to enhance team performance. * Develop accountability structures and workflows that drive efficiency, accuracy, and high-quality service delivery. * Cultivate a collaborative and supportive team culture that values communication, innovation, and growth. 7. Records Management and Compliance * Manage the maintenance, security, and integrity of student academic records, ensuring compliance with FERPA, accreditation standards, and other applicable regulations. * Develop, implement, and enforce policies and procedures related to student records, registration, transcripts, and degree audits. * Ensure accurate reporting of student data to internal stakeholders and external agencies, including state and federal entities. Required Competencies * Required Competencies and How the Competency is Applied: * * Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support FRCC values. Promotes an environment where equity creates opportunities for all students to achieve their educational goals. * Student Success Focus:Demonstrates behaviors and actions that support a student-first culture. * Change Catalyst:Ability to encourage others to seek opportunities for different and innovative approaches when addressing problems and opportunities. * Strategic Planning:Develops a vision for the future and creates a culture in which long-range goals can be achieved. Ensures that contributions to the strategic plan are rooted in equity-mindedness and student success. * Leadership:Ability to influence others to perform their jobs effectively and to be responsible for making decisions. * Consensus Building:Ability to bring about group solidarity to achieve goals. * Communication:Communicates effectively with individuals with different backgrounds; ability to communicate in a way that is consistent, competent, persuasive and confident while choosing words carefully and articulates expectations clearly. * Team BuildingAbility to convince a group of people to work towards a goal. * Motivation:Ability to inspire oneself and others to reach goals and/or perform to the best of their ability. * Dynamic Mindset:Focus on building resilience in employees, promote innovation and creativity, and foster a commitment to professional growth. * Collaboration:Willingness to work with colleagues across departments, specifically when job processes are integrated to strategically focus on ways to improve efficiency and effectiveness for students. * Data Analysis:Uses data as a key component to assess performance towards goals supporting student success; uses data to determine current trends and issues and predict future impacts to the students and/or college. Plans for the future. * Relationship Building:Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty. * Coaching & Mentoring:Coaches and/or mentors direct reports and emerging leaders within the college. Willingness to share personal experience to guide their growth; seeks coaching to continue own personal growth. * Evaluation for Improvement:Reviews evaluations of programs and services and seeks ways to improve performance where data reveals that achievement is not on track. Implements changes and reassess; willingness to phase out programs and services that are not relevant to current and future needs. * Inclusive Excellence:Demonstrates behaviors that convey the importance of diverse lived-experiences and uses inclusive excellence as lens to guide decisions. Prioritizes reducing or eliminating barriers within departmental practices, procedures and processes. Qualifications Required Qualifications: * Bachelor's Degree * A minimum of 7 years of progressive leadership experience in a Registrar's Office or related field, preferably in a system of colleges. * Expertise in Ellucian Banner or similar student information systems, with a proven track record of implementing system improvements. * Strong understanding of FERPA, accreditation requirements, and other regulations impacting student records. * Demonstrated ability to lead and inspire a team, fostering a culture of collaboration, innovation, and accountability. * Excellent analytical, organizational, and problem-solving skills, with the ability to manage complex projects and prioritize competing demands. * Strong communication and interpersonal skills, with a commitment to equity and inclusion. Preferred Qualifications * Master's Degree in a higher education or related field * Experience working in a multi-campus or system-wide college environment. * Knowledge of advanced reporting and data analytics tools to inform decision-making. * Proven success in streamlining processes and enhancing the student experience through technology and innovation. Welcoming. Respectful. Inclusive. Together, we are FRCC. For information on Front Range Community College's Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC's Annual Security Report.
    $32k-36k yearly est. Easy Apply 5d ago
  • Cust Care Rep I

    Partnered Staffing

    Patient access representative job in Denver, CO

    Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn. JOB TITLE: Cust Care Rep I pay rate ($16.25/hr) Job Description: Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals. Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background. Additional Information All your information will be kept confidential according to EEO guidelines.
    $16.3 hourly 60d+ ago
  • Patient Access Acute Representative PRN

    Intermountain Health 3.9company rating

    Patient access representative job in Lafayette, CO

    A Patient Access Registration Specialist I PRN is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. The caregiver must adhere to the required shifts. **PRN "As needed"** **Essential Functions** + Greet and assist patients and visitors in a courteous and professional manner. + Obtain and verify patient demographic, financial, and insurance information. + Register and schedule patients for appointments, tests, and procedures. + Collect and process co-pays, deductibles, and balances due at the time of service. + Provide patients with information on financial assistance, payment plans, and charity care. + Explain and obtain signatures on consent forms, policies, and disclosures. + Provide patients with directions, maps, and parking information. + Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care. + Document and update patient records in the electronic health system. + Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications. **Skills** + Interpersonal Skills + Customer Service + Insurance Verification + Computer Literacy + Payment Processing + Medical Billing + Problem Solving **Qualifications** + High School diploma or equivalent is preferred. + Demonstrated proficiency in computer skills including Microsoft Office, internet and email required. + Experience with Epic preferred. + Customer service experience, preferably in a healthcare setting, is required. + Demonstrated ability to work in a fast-paced environment. + Signed PRN1 Agreement and adherence to minimum shift requirements. **Physical Requirements** + Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Physical Requirements:** **Location:** Good Samaritan Hospital **Work City:** Lafayette **Work State:** Colorado **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.15 - $27.45 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $30k-34k yearly est. 18d ago
  • Patient Access Specialist I

    Diversus Health

    Patient access representative job in Colorado Springs, CO

    Job Details Lighthouse 115 Parkside - Colorado Springs, CO Full Time $17.57 - $17.57 Hourly AnyPatient Access Specialist I Patient Access Specialist Employment Type: Full-Time Schedule: 40 hours per week, schedule set by supervisor Join the Diversus Health Team: Where Your Career Meets Purpose and Well-being! At Diversus Health, we're dedicated to transforming mental and behavioral healthcare to improve lives. Our mission is to provide trusted, affordable, and personalized care that empowers individuals to lead healthier, more fulfilling lives. And we're doing it with a team of passionate professionals who believe in the power of making a difference every day. When you join our team, you're not just another employee- you're part of a community that values your growth, well-being, and success. We live by our Core Values: Teamwork - We achieve more together. Solution-Minded - We embrace problems as opportunities. Impactful - We inspire positive outcomes. Integrity - We commit to do what is right. These values guide everything we do- from how we treat each other to how we care for our clients. They reflect our culture and our unwavering dedication to building a truly healthy society. Our Rich Benefits Package Includes: Exceptional Health Benefits (medical, dental, vision)-comprehensive coverage for you and your family's health needs. 401(k) Company Match with 4% fully vested- planning for your future made easier. Generous Vacation & Sick Time- because we know work-life balance is essential for your well-being. Paid Long-Term Disability Coverage- peace of mind for those unexpected times when you need it. Paid Holidays including 3 Floating Holidays- take the time you need to recharge on your terms. Employee Assistance Program- including free therapy access to support your mental health. Professional Development Funds- we invest in your growth through courses, conferences, and certifications. Robust Training Program- get the skills and knowledge you need to excel in your career. Second Language Monthly Bonus (subject to assessment)-for those with bilingual skills, earn extra for your ability to connect with more individuals. At Diversus Health, we believe in creating a truly healthy society, where mental and behavioral healthcare work together to improve lives. Join our team and help us make this lofty goal a reality. Together, we can build a better tomorrow. Ready to make an impact? Apply today! Qualifications Diversus Health Job Title: Patient Access Specialist I Reports To: Supervisor or Manager, Practice (Depending on site) Salary Grade: Grade 30 FLSA Status: Non-Exempt PFTE: N/A Job Summary: Works as part of a multi-disciplinary team to provide answers to inquiries and questions, troubleshoot problems and provide information, intervention or referrals with a professional and respectful customer service focus telephonically and/or in person. Provides a variety of support services in connection to the day-to-day operations in a health care environment servicing clients. Duties include: first and ongoing point of contact for all clients either by phone or in person; patient enrollment, demographic verification, collection of co-pays, scheduling, referring clients and staff to appropriate resources. Must be able to consistently stay calm while interacting with clients telephonically or in person. Must be able to adapt to a consistently changing fast paced environment that requires excellent multi-tasking skills. Must be flexible with the business needs and report daily with a “can do” approach. Performs all other duties as assigned. Essential Functions: Greets all visitors while making them feel welcome, whether in person or telephonically, and notifies staff of client arrival and directs visitors to appropriate location Is responsible for navigating the treatment/services needs of the caller or patient and assists with: setting appointments, rescheduling and or referring them to internal or external resources and professionals; completing enrollment as needed for clients to receive services. Seeks and maintains efficiencies for Diversus Health's patients access processes Develops and maintains strong internal/ external working relationships and communication. Attends and completes all required job-specific trainings and meetings as designated. Maintain a positive work environmen Knowledge/Skills/Abilities: Minimum high school diploma or equivalent experience. Strong work experience in customer service industry, preferably 2+ years. Excellent data entry skills; Type 25+ w.p.m. Excellent computer skills, with extensive experience using program within Microsoft Office, to include Word, Outlook and Excel preferred. Electronic Health Records experience a plus. Excellent verbal and written communication skills. Excellent organizational skills. Ability to maintain sensitive and confidential information. Strong ability to interact successfully with a variety of individuals. Strong knowledge of Release of Information process, preferred. Proven work history in a fast-paced environment with competing priorities and the expectation to multi-task. Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
    $17.6-17.6 hourly 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Castle Rock, CO?

The average patient access representative in Castle Rock, CO earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Castle Rock, CO

$34,000
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