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Patient access representative jobs in Commerce, MI

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  • Customer Service Representative

    Apex Systems 4.6company rating

    Patient access representative job in Allen Park, MI

    Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. Qualified candidates will have the following experience and skills: We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry. Key Responsibilities: Handle inbound calls from people, customers related to their healthcare. Follow up with members on claim statuses, required documents, and any additional information needed. Assist members with claims status, submitting required documents. Provide detailed explanations of claims decisions and necessary next steps. Guide members through the process of submitting claims and appeals. Deliver exceptional customer service by actively listening to members' needs and concerns. Address and resolve member inquiries in a timely and professional manner. Ensure members feel supported and informed throughout their claims process. Accurately document all client interactions and updates in the company's CRM system. Prepare and maintain reports on call outcomes and client feedback. Follow up on unresolved issues and ensure they are addressed promptly. Adhere to company policies and procedures, including those related to privacy and confidentiality. Qualifications: High school diploma or equivalent required; Associate or bachelor's degree preferred. Previous experience in a call center environment, preferably in the healthcare or insurance industry. Strong customer service skills with the ability to effectively communicate and empathize with callers. Excellent problem-solving skills and attention to detail. Proficiency in using computer systems and navigating multiple software applications simultaneously. Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively. Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus. Flexibility to work evenings, weekends, and holidays as needed. If you are interested, please apply here or email an updated copy of your resume to **************************** Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
    $28k-35k yearly est. 1d ago
  • Nursing Staffing Scheduler

    Optech 4.6company rating

    Patient access representative job in Detroit, MI

    Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! To view our complete list of openings, pleas e visit our website at ***************** Job Title: Nursing Staffing Scheduler RESPONSIBILITIES: * Scheduler will be assisting the Best Choice float team with RN scheduling; coordinating with the sites on their needs and communicating with the internal float pool RNs to fill staffing gaps. * They will also be responsible for updating and operating in multiple systems simultaneously. * Being detail oriented will be very important here. * Monitors staffing needs on a shift-by-shift basis and assists with obtaining necessary resources to support the units by contacting central staffing RNs * Performs identified daily operations to use for deployment of central staffing RNs * Responsible for all aspects of the scheduling system * Responsible for the upkeep and accuracy of the changes * Assigns professional and support staff to nursing units in accordance with established staffing models * Inform appropriate personnel of staffing problems and assist with making adjustments to overall schedule * Record call-ins or overtime worked by personnel into electronic scheduling system to ensure accurate distribution of hours * Obtain necessary personnel to fill in for absent employees by assigning SRP personnel and reassigning other personnel * Maintain all records, logs, and files concerning staffing activities and prepare special and routine reports * Performs general duties within staffing office, relaying messages, logging call-ins, assisting customers, answering telephones, calling staff for additional shifts and canceling shifts as needed in the most cost effective manner * Prepare and analyze statistical reports including the development of new reports * Prepares and distributes reports in a timely and accurate manner * Print and maintain staffing worksheets * Perform other related duties as required * Provide new employees with information regarding hospital and department policies and procedures * Attend required meetings, in-services and educational programs * Assist with maintaining personnel data in the electronic database * Provides information and monitoring of budget for manger review QUALIFICATIONS: * One to three years of related staffing, scheduling or healthcare business experience required * Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred * Previous experience with automated staffing and scheduling software preferred * Experience in Microsoft Office (Word, Excel and Outlook) required * Basic computer data entry skills with report development knowledge required * Must be highly organized and thrive in a high pace setting while meeting multiple deadlines * Excellent customer service skills * Experience working in UKG Dimensions (Kronos) system * Experience working in Einstein system Education: * High School diploma or G.E.D. equivalent is required. * Minimum 2 years of related staffing, scheduling or healthcare business experience Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in Our Client's Customer Service Policy and summarized below: PHYSICAL DEMANDS/WORKING CONDITIONS: * Strong communications skills necessary * Operates computer, fax machine, voicemail, and copier daily Normal office environment with minimal exposure to noise, dust, or extreme temperatures: * Understanding * Motivation * Sensitivity * Excellence * Teamwork * Respect Must possess the following personal qualities: * Be self-directed * Be flexible and committed to the team concept * Demonstrate teamwork, initiative and willingness to learn * Possess interpersonal skills and communication skills * Be willing to instruct others, and * Be open to new learning experiences OpTech is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, status as a parent, disability, age, veteran status, or other characteristics as defined by federal, state or local laws. *************************************************
    $41k-65k yearly est. 10d ago
  • Patient Registration Rep

    Apidel Technologies 4.1company rating

    Patient access representative job in Grand Blanc, MI

    Job Description Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. Skills: Required Skills & Experience: One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills & Experience: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Education: Required Education: High School Diploma. Preferred Education: N/A Required Certification & Licensure: N/A Preferred Certification & Licensure: N/A
    $29k-34k yearly est. 3d ago
  • Patient Registration Representative

    Crossfire Group 4.5company rating

    Patient access representative job in Grand Blanc, MI

    Job DescriptionOur client is looking for a Patient Registration Representative in Grand Blanc for an initial 6-month contract with the likeliness of an extension/direct conversion. We are only interested in candidates who would like to stay long-term. Hourly Pay Rate: $19.46 **Possible shifts:** 12-hour shift, 3-days a week; every other weekend 8- hour shift, Monday - Friday with every other weekend ***Shift times available:*** 12-8p/2p-10p 6am - 630pm 6pm - 630am. Job Summary: Under general supervision, follow standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.Requirements: Prefer candidates that have experience with using medical terminology HS Diploma One year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. Strong computer skills and working knowledge of Microsoft Office products. Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. Must be willing to be on your feet for long periods and able to instruct others. Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. Preferred Skills: EPIC training/experience. Insurance payor systems experience. ICD-10 medical terminology experience. Apply today!! #IND1#zr
    $19.5 hourly 24d ago
  • Senior Registrar

    Corewell Health

    Patient access representative job in West Bloomfield, MI

    Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate. Essential Functions * Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services. * Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis. * Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times. * Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. * Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.). * Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary. * Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process. * May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team. * Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC. * May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely. * Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients. * Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary. * Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies. * May assist with scheduling and review of initial time off requests for further management review. * Completes audits and task lists as assigned by the management team. * Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns. * Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate. * Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process. * Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed. * Merge Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patient directly as necessary. * Participate with Joint Commission, or other regulartory reviews as needed. * Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process. * Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate. * Maintain or exceed the Beaumont Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination. Qualifications Required * High School Diploma or equivalent * Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc). * 2 years of relevant experience About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Healthcare Center West Bloomfield - 6900 Orchard Lake Road - West Bloomfield Department Name Admitting and Registration - Royal Oak Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:00 a.m. to 3:30 p.m. Days Worked Monday to Friday Weekend Frequency Variable weekends CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $39k-56k yearly est. 9d ago
  • Rehab Services Patient Account Liaison

    Ann & Robert H. Lurie Children's Hospital of Chicago 4.3company rating

    Patient access representative job in Lincoln Park, MI

    Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Outpatient Center in Lincoln Park - Clark Job Description 1. High school diploma or general education degree (GED), or two or three years related experience and/or training. 2. Solid knowledge of Excel required (linking and creating formulas). 3. Performs other duties as assigned. 4. Math and accounting experience preferred. 5. Ability to enter or key high volumes of data rapidly and accurately required 6. Analytical skills in order to identify incorrect errors. 7. Bank reconciliation experience required. 8. Experience with electronic remittance advice software preferred. 9. EPIC experience a must. 10. Knowledge of physician billing work flow, third party payer procedures, governmental regulations and managed care contracting to effectively understand and to respond to inquiries on patient accounts. 11. Excellent customer service skills, professional, self-confident, dependable and a team player. Education High School Diploma/GED (Required) Pay Range $19.50-$30.23 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: * Supplemental Life, AD&D and Disability * Critical Illness, Accident and Hospital Indemnity coverage * Tuition assistance * Student loan servicing and support * Adoption benefits * Backup Childcare and Eldercare * Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members * Discount on services at Lurie Children's facilities * Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************
    $19.5-30.2 hourly Auto-Apply 59d ago
  • Patient Access Representative

    Insight Hospital & Medical Center

    Patient access representative job in Brighton, MI

    Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties "under one roof" Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None! Job Summary: Our meticulous and empathetic Patient Access Representative works in our Multi-Specialty facility to help provide patient care second to none!. The Patient Access Representative thrives in a fast-paced, team oriented environment with professionals in neurology, pain management, chiropractic, physical therapy and many more. The Patient Access Representative is cross-trained in all clinical administrative processes, therefore the Patient Access Representative will also answer phones, check in and out patients, perform patient reminder calls, and enter information into the EMR. The Patient Access Representative is required to maintain patient confidentiality at all times. Top candidates for this role demonstrate superior customer service skills focusing on patient/customer satisfaction. Benefits for our Full Time Team Members: * Comprehensive health, dental, and vision insurance coverage * Paid time off, including vacation, holidays, and sick leave * 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute * Short & Long Disability, and Life Term insurance, complementary of Full Time Employment * Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc. Duties: * Greets and interacts with patients in a friendly and polite manner * Provides solutions for customers; troubleshoots as needed * Perform data entry through Electronic Medical Record system. * Maintain medical records and patient confidentiality * Perform insurance verification as needed and directed * Answer phone calls in a friendly and helpful manner * Register patients and schedule appointments as directed * Ability to multitask and move between responsibilities in fluid manner * Adheres to departments standards and PolicyStat policies * Other duties as assigned Qualifications: * Able to provide eligibility for employment for any U.S. employer * High school diploma or general education degree (GED) required * Associate's or Bachelor's Degree in Business or related field desired * 6 months of relevant customer service experience preferred * Previous experience performing insurance verification is a plus * Ability to maintain a high level of confidentiality and professionalism at all times * Detailed oriented, conscientious and committed to precision in work results * Ability to relate to and work effectively with a wonderfully diverse populace * Exceptional phone and interpersonal skills * Proficiency with computers, preferably strong typing and desktop navigational skills * Ability to multitask and move between responsibilities in fluid manner * Ability to independently problem solve * Great data entry skills * Demonstrated skills in verbal and written English communications for safe and effective patient care and to meet documentation standards * Friendly, empathetic & respectful * Reliable in work results, timeliness & attendance * Able to work in a fast-paced, and stressful environment while maintaining positive energy * Able to work under pressure and in situations that benefit from patience, tact, stamina and endurance * Committed to contributing to a positive environment, even in rapidly changing circumstances * Is aware of standards and performs in accordance with them Insight is an equal opportunity employer and values workplace diversity!
    $29k-36k yearly est. 36d ago
  • Title and Registration Specialist I

    Lithia & Driveway

    Patient access representative job in Farmington Hills, MI

    Dealership:L0642 North Central Finance Center Title and Registration Specialist Employment Type: Full-time 9:00 AM- 6:00 PM Drive Your Career Forward with Lithia & Driveway Suburban Farmington Hills Toyota is powered by Lithia! Lithia & Driveway (LAD) is a Fortune 500 company and one of the largest automotive retailers in North America, with nearly 450 dealerships across the U.S., Canada, and the U.K. Our Dealership Accounting teams are essential partners in our success, ensuring accuracy, consistency, and compliance across all financial operations. With a strong focus on collaboration, growth, and continuous improvement, we offer the tools and support you need to build a rewarding accounting career in a fast-paced, dynamic environment. Join us and be part of a team where your impact truly drives the business forward. With a mission of "Growth Powered by People," we are propelled by our colleagues and preferred by our customers, making Lithia & Driveway the leading automotive retailer in each of our markets. Our success is fueled by four core values: Earning Customers for Life Improving Constantly Taking Personal Ownership Having Fun Our entrepreneurial, high-performance culture sets us apart, and our philosophy is straightforward: assemble a team of passionate individuals and cultivate an environment that empowers colleagues to excel. We'd love to have you join us on our journey. What You'll Do: Review and analyze inbound and outbound vehicle title and registration documents for accuracy and submit them to the appropriate government agencies. Research and resolve vehicle title issues for both purchased and sold vehicles that have aged beyond 15 or 30 days respectively. Communicate directly with customers via chat, phone, and email to resolve registration/title issues and answer questions about purchase paperwork. Work directly with government personnel when needed to resolve registration or title discrepancies. Follow up with internal LAD personnel to correct issues identified during the purchase or sale process. Meet company-established benchmarks for accuracy, timeliness, cure rates, and efficiency. Apply effective strategies to diagnose and resolve administrative and occasionally complex issues in a timely manner. Perform additional tasks and responsibilities as needed to support the title and registration function. What You'll Bring: Strong attention to detail - essential for reviewing and processing title and registration documents accurately. Excellent communication skills - for interacting with customers, internal teams, and government personnel. Time management - to meet deadlines and performance standards. Active listening - to understand and resolve customer and administrative issues effectively. Critical thinking - for diagnosing and resolving both routine and complex title/registration problems. Ability to work independently - especially important in a role that requires self-motivation and accountability. Experience: 1+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork is preferred. Notary helpful but not required. We Offer Best-in-Class Industry Benefits: The full salary range for this position is $35,000 - $55,000 annually. The anticipated starting pay for this role is $20-23/hr., based on factors such as skills, experience, and internal equity. Final compensation will be determined through the interview process and in accordance with applicable pay equity and transparency laws. Medical, Dental, and Vision Plans starting after 30 days Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Qualifications: High School graduate or equivalent required 18 years or older We are a drug-free workplace If you are ready for a change, if you are ready to learn more, grow more and do more than you've ever done before, apply today. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $35k-55k yearly Auto-Apply 4d ago
  • Access Coordinator

    Easterseals MORC

    Patient access representative job in Village of Clarkston, MI

    Easterseals MORC is hiring for an Access Coordinator to help make a difference and become part of something bigger than yourself! We are looking for Game Changers! The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team. Benefits of Being a Superhero! Benefits: Low-cost Dental/Health/Vision insurance Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption. Generous 401K retirement plan Up to $125 bonus for taking 5 days off in a row. 10 paid holidays and 3 floating holidays Wellness Programs We are a PSLF (Public Service Loan Forgiveness) Employer. We provide bonuses and extra incentives to reward hard work & dedication. Mileage reimbursement in accordance with IRS rate. Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi. Student loan repayment options Pet Insurance Qualifications: Possess a Bachelor's degree from an accredited college or university with a major in a human services field, in accordance with Medicaid Provider Manual Guidelines Two years of experience in mental health field; preferred experience working with Individuals with Intellectual and/or Developmental Disabilities. Duties and Responsibilities: Access Coordinator (AC) screens intake calls and requests for services from Oakland, Macomb, Wayne, and other Counties. Makes preliminary eligibility determination based on services for persons with Intellectual and Developmental Disabilities (I/DD) as outlined by regulations, funding source criteria and company protocol. Makes preliminary decision of County of Financial Responsibility (COFR). Assists individuals in scheduling intake appointment based on eligibility and residence. Explains the intake process to the individuals and their family and answers questions. Provides information regarding array of services provided by Easterseals MORC based on county of residence. Explains the ability to pay rules to the individuals and their family as needed. Gathers documentation needed for the intake appointment from Electronic Medical Records (EMR) or alternate sources that can provide required documentation. Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!
    $29k-37k yearly est. 60d+ ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient access representative job in Royal Oak, MI

    FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Wed-Sat 11:00am-9:30pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $30k-36k yearly est. 60d+ ago
  • Patient Service Specialist

    Metro Vein Centers

    Patient access representative job in West Bloomfield, MI

    Healthy legs feel better. Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease-such as varicose veins and heavy, aching legs. With over 60 clinics across 7 states, we're building the future of vein care-delivering compassionate, results-driven care in a modern, patient-first environment. We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. About the Role As a Patient Service Specialist (Financial Navigator I), you will be the first line of communication for both patients and clinic staff-ensuring clear, accurate, and empathetic conversations around insurance, coverage, and financial expectations. You'll play a key role in reviewing patient accounts, verifying eligibility and benefits, processing payments, and resolving questions in a single interaction whenever possible. This is a remote, patient-facing role where your ability to balance professionalism, accuracy, and compassion will directly impact the patient experience. We are currently prioritizing bilingual, Spanish speaking applicants due to patient needs. What You'll Do Serve as the first point of contact for incoming calls from patients and internal teams Deliver clear explanations of insurance benefits, out-of-pocket costs, and payment options Review patient accounts and resolve billing-related concerns with professionalism and urgency Process payments and accurately document interactions within the EMR system Verify insurance eligibility, network status, and patient coverage using payer tools Ensure first-call resolution by addressing concerns fully and empathetically on initial contact Maintain strict HIPAA compliance and patient confidentiality Collaborate across departments to provide a seamless, transparent patient journey Accurately log all communications, escalations, and follow-up actions Support additional team needs and responsibilities as assigned What You'll Bring Bilingual, Spanish speaking 1-2+ years of experience in a healthcare contact center, patient support, billing, or financial navigation role Strong comfort level explaining medical bills, insurance terms, and benefit details Excellent phone communication and customer service skills Meticulous attention to detail and documentation Familiarity with EMR systems (Athena Practice or similar preferred) Understanding of RCM processes and payer requirements Ability to work independently in a remote setting while collaborating with cross-functional teams Preferred Skills Previous experience with Athena Practice or equivalent systems Exposure to RCM vendors (onshore or offshore) Benefits to Support Your Wellbeing & Lifestyle Full-time team members at Metro Vein Centers are eligible for: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off (PTO) + Paid Company Holidays Company-Paid Life Insurance Short-Term Disability Insurance Employee Assistance Program (EAP) Career Growth & Development Opportunities A mission-driven, remote-first culture focused on clarity, kindness, and operational excellence Schedule Full Time Monday - Friday Compensation Starting Pay $20 per hour Varies based on experience and ability to speak Spanish fluently #LI-hybrid
    $20 hourly 60d+ ago
  • Patient Care Coordinator-Troy & Greenville, NY

    Sonova

    Patient access representative job in Troy, MI

    Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $18.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm Troy, NY: Monday, Tuesday, Thursday & Friday Greenville, NY: Wednesday What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $18-21 hourly 57d ago
  • Patient Care Coordinator-Troy & Greenville, NY

    Sonova International

    Patient access representative job in Troy, MI

    Empire Hearing & Audiology, part of AudioNova 763 Hoosick Road Troy, NY 12180 11573 NY-32 Suite 4A Greenville, NY 12083 Current pay: $18.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm Troy, NY: Monday, Tuesday, Thursday & Friday Greenville, NY: Wednesday What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC
    $18-21 hourly 53d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Patient access representative job in Madison Heights, MI

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Madison Heights, MI Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 60d+ ago
  • Registration Clerk- Afternoon Shift

    HMC External

    Patient access representative job in Flint, MI

    Interviews incoming patients to secure accurate and complete demographic and insurance information and authorization for admission/registration and efficient and effective billing. Participate in quality assessment and continuous quality improvement activities. Comply with all appropriate safety and infection control standards. Perform all job duties and responsibilities in a courteous and customer-focused manner according to the Hurley Family Standards of Behavior.Works under the supervision of a departmental director or designee who assigns and reviews work for conformance with established procedures and standards. Acts as a lead worker to lower level clerical employees. High school graduate and/or GED equivalent. One (1) year of experience in responsible office work. Knowledge of third-party insurance eligibility and benefit structures, managed care requirements for treatment authorization, and the methods of obtaining treatment authorization preferred. Knowledge of ICD-9/10 and CPT-4 code assignments preferred. Knowledge of medical terminology and procedures preferred. Knowledge of office practices and procedures. Ability to accurately type at 30 words per minute. Ability to write legibly. Ability to make rapid and accurate arithmetic calculations and tabulations. Ability to maintain simple clerical records and to prepare reports from such records. Ability to follow oral and written instruction. Ability to deal with patients, physicians, and hospital/medical center personnel in a tactful, courteous, and professional manner. Interviews incoming patients or appropriate individuals in person or over the phone to obtain demographic data and accurate health insurance information to verify existing insurance coverage or establish insurance coverage on-line via third party payer websites with emphasis on verifying the primary care physician data in a courteous and customer-focused manner. Perform point of service collection on insurance co-pays and deductible and pre-payment arrangements as needed. Schedules patients for outpatient services as needed. Refers patients to insurance services as needed to establish pre-payment arrangements and if necessary, for evaluation to determine if there is any other available insurance coverage other than Medicaid that can be established for the patient. Verifies eligibility for insurance identified during registration utilizing telephone, computer, and other available methods. Verifies appropriateness of referrals presented by patients during registration. Requests/enters appropriate referrals and authorizations as needed into registration system. Validate authorizations or referrals by phone or via websites to ensure authorizations and referrals are accurate and complete. Obtain signatures on waivers if the patient chooses to receive services without an authorization or referral present. Obtain signatures for all required documents during the registration/ admission process such as consent to treat, Notice of Privacy Practice, Important Message from Medicare, etc. as needed. Educates patients related to managed care and primary care physician issues and identifies potential problems to appropriate staff. Selects preliminary ICD-9/10 and CPT-4 codes for patients. Enters codes into appropriate computer systems or paperwork. Receives and reviews for accuracy patient registration information from patients, physicians, and/or other ancillary units affiliated with the Medical Center. Contacts physicians to ascertain patient information. Answers inquiries regarding patient status. Documents, copies, and or scans confirming documentation such as insurance cards, identification cards, referrals, or authorization information presented at time of registration. Confers with patients, physicians, clinics, ancillary departments to expedite pre-registration of scheduled patients. Notifies appropriate officials as necessary in event of patient death. Obtains necessary releases and receipts from relatives and funeral homes. Releases deceased patient remains to funeral homes and/or Gift of Life representatives after all paperwork has been reviewed/approved by a Patient Access Representative or management. Type forms or enters data on forms as needed for registration and billing purposes. Escort patients and delivers various paperwork to their appropriate destinations. Operates other standard office equipment such as computers, photocopiers, calculators, printers, and other peripheral devices. Utilizes internal and external (third party) embedded or standalone verification tools. Accesses computer/information systems for retrieval and input of information. Demonstrates effective judgment and ability to understand, react competently to, and treat (if appropriate) unique needs of patient age groups served. Work assigned work queues to ensure timely billing and to maintain established account receivable targets. Performs other related duties as required/assigned. Utilizes new improvements and/or technologies that relate to job assignment.
    $24k-32k yearly est. Auto-Apply 4d ago
  • Patient Coordinator (Full Time)

    Schweiger Dermatology 3.9company rating

    Patient access representative job in Garden City, MI

    Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: * Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: * Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Garden City Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays. Monday 1:00pm - 6:30pm, Tuesday 6:30am - 1:30pm, Wednesday 11:00am - 6:30pm, Thursday 6:30am - 1:00pm, and Friday 1:00pm - 7:30pm. Open Flexibility to help cover in a team environment is needed. Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is preferred. * Medical Receptionist Experience preferred. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Hourly Pay Rate: $16.50 - $18 Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
    $16.5-18 hourly Auto-Apply 50d ago
  • Automotive Biller

    Aston Martin Detroit 4.2company rating

    Patient access representative job in Troy, MI

    Automotive Biller - Title Clerk Job Description AUTOMOTIVE BILLER / TITLE CLERK Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you! THE POSITION: The Automotive Biller / Title Clerk processes car deals and prepares legal transfer of documents for the Department of Motor Vehicles (DMV). THE PERKS: Competitive Compensation Employee Referral Program Employee Discounts on Sales and Service Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance) Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection) 401(k) and Employer Match Holiday Savings Program with Employer Match Paid Time Off Holiday Pay Skills & Qualifications: General Telephone Skills Typing Documentation Skills Good Verbal and Written Communication Dependability Attention to Detail Education and Experience: High School Diploma or GED. 1 year of office clerical work and automotive dealership experience preferred but will train the right person. Essential Duties & Responsibilities: Processes all new and used vehicles for registration in the state in which they will be titled. Computerized Vehicle Registration (CVR) process for new and used car purchases. Prepares tax and title documents. Submits all legal transfer work to the Department of Motor Vehicles (DMV). Verifies that funds have been collected and the correct lienholder paid off before processing title applications. Checks for accuracy in the application and ensures that all information is complete. Prepares payoff checks for new vehicles and trade-ins. Bills out all dealer trades and prepares Certificates of Origin. Maintains a system to verify out-of-state titles. Compiles and maintains a complete list of all outstanding title work. Reports to management on the status of any missing or problem titles and provides a current list of outstanding titles to the comptroller at the end of month. Signs over titles for all wholesalers who have paid in full. Prepares a monthly report to management of any funds not collected from wholesalers due to missing or incomplete title work. Prepares stock cards for new and used vehicles. Posts vehicle sales and purchases. Processes/registers all vehicle warranties and extended service contracts, maintaining a log of all contracts processed and mailed. Processes yearly renewal of dealer tags in conjunction with comptroller. Stays abreast of title regulations. Attends seminars held by local licensing bureaus and any available training on title regulations. Cross-trains others to handle title clerk daily responsibilities. Conducts periodic training sessions for F&I managers and sales personnel regarding title regulations and procedures and issues a written memo to managers and all sales personnel whenever regulations change. Directs title runner in daily routines. Prepares invoices listing items sold and service provided, amounts due and credit terms. Issues credit memorandums to indicate returned or incorrectly billed merchandise. Prepares credit forms for customers or finance companies. Posts transactions to accounting records such as worksheet, ledger, and computer files. Accesses computer files and compiles reports as requested. Other tasks as assigned. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 10 pounds at times. Must be able to access and navigate each department at the organization's facilities. THE COMPANY: Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It's the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer's specific needs. LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it's not just what you get, it's how you feel. Visit ****************** for additional details. Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values: Accountability , Responsibility , Respect , Communication , Teamwork , Passion. LaFontaine Automotive Group is an equal opportunity employer. TIER1
    $35k-44k yearly est. 38d ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Patient access representative job in Madison Heights, MI

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bi-lingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-37k yearly est. 13d ago
  • Insurance verification/ Prior Auth specialist

    Surgical Specialists Group of Michigan 3.1company rating

    Patient access representative job in Saint Clair Shores, MI

    Job DescriptionDescription: We are seeking an Insurance Verification Specialist to assist with verifying benefits and coverage for office visits and surgical procedures. Duties will include obtaining referrals and authorizations prior to the service, verifying insurances at least 1-2 weeks in advance prior to service and ensuring any last-minute services have been authorized and creating clinic schedules. They will also need to obtain pre-authorization from insurance carriers in a timely manner, review denials and follow up with provider to obtain medically necessary information to submit an appeal, and prioritize the incoming authorizations by level of urgency. Candidates must be proficient with using the various payor sites for verification, must have at least one year of experience with insurance verification for Medicaid, Medicare, and most commercial plans. Compensation will vary based on experience and skills. Working hours: M-F 8:30-5pm (no weekends, no holidays) Work setting: in-office only, remote work is not offered. Looking for full time 40 hours/ week- could possibly consider part time but of minimum of 32 hours per week. Benefits with Full time status: Medical, Dental, and Vision benefits; Paid PTO and sick time. Requirements: Education: High school or equivalent (Required) Experience: Insurance Verification: 1 year (Required) Prior Authorization: 1 year (Required) Medical terminology: 1 year (Required) Computer skills: 1 year (Required) Language: Arabic (Preferred, not required) Ability to Relocate: Saint Clair Shores, MI 48081: Relocate before starting work (Required) Willingness to travel: not required. Work Location: In person
    $35k-41k yearly est. 18d ago
  • Hospice Biller

    Corsocare

    Patient access representative job in Milford, MI

    Job Description in Milford, MI (not remote) Job Title: Hospice Biller Job Status: Full Time At CorsoCare we offer: Employee First Benefits: • Competitive compensation, including Medical (BCBS), Dental, Vision and an HSA • Continued Growth and Education from training, supportive leadership, and collaboration • Generous PTO/Holiday (20 days first year) • Tuition Reimbursement up to $2500 per year • Pet Insurance Employee First Culture - YOU BELONG, YOU MATTER! • What makes you different, makes us great • You are part of a team • Your unique experiences and perspectives inspire others • A 1440 Culture - one that strives to use all 1440 minutes in each day to create the absolute best experiences with every person, in every interaction Position Summary: The Hospice Biller under the direction of the Administrator, is a high-level clerical position. This position requires the ability to understand CMS rules related to the hospice program as it relates to tracking multiple identifiers. This position may be requested to coordinate activities between agency clinical managers, intake coordinator, office manager, scheduling, QA, and inside/outside resources. Supervises and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator. This position will ensure our organizational quality goals are met, and the Agency remains compliant with all relative regulations, policies, and procedures. Required Experience Hospice Biller: High school graduate or GED; Some post-secondary coursework strongly preferred. Minimum of two (2) years of experience in a hospice setting. Knowledge of Medicare, Medicaid, and third-party reimbursement requirements. Information system knowledge in the areas of electronic data entry and report generation. Knowledge of Microsoft Outlook 365, Microsoft Teams, Microsoft Work/Excel, faxing, scanning, professional phone etiquette, and uploading documentation into EMR system. Demonstrates organizational skills, detail orientation, flexibility, and ability to work with minimal supervision. Demonstrates excellent verbal and written communication skills. Ability to maintain attention and accuracy while attending to multiple tasks simultaneously. Ability to read and interpret documents, such as policy and procedures manuals, clinical documentation, and physician orders. Ability to speak effectively before groups of customers or employees of the organization. Compliant with accepted professional standards and practices. Consistently maintains a positive attitude which promotes team and optimal performance. Responsibility for Hospice Billing Leads and serves as a reference to Scheduling, Medical Records, and Office Personnel Coordinator Verifies that all required patient information is present prior to preparing claims. Submits NOE (Notice of Election) and timely billing of all patient accounts including Medicare, Medicaid, third party payors. Achieve maximum reimbursement for services provided. Serves as a resource person to all Hospice employees. Knowledgeable of intermediary billing policies and requirements. Promptly follows up with each denial claim. Submits required documentation for each denied claim within established time frame. Assists Administrator with investigation of received invoices for timely payments and ensures submission of invoice to Account Payables. Performs Admission and Discharge HIS (Hospice Item Set) submissions. Supervise, maintain, and report on scheduling, medical records, site level payroll, and personal files. Conducts appropriate audits. Attend all appropriate meetings to provide reports and information requested regarding billing, scheduling, and medical records. Maintains confidential patient communications and records in accordance with privacy and security standards of the Health Insurance Portability and Accountability Act (HIPAA). Adheres to agency standards, policies, procedures, and applicable federal and state laws. Report cases of possible abuse, neglect, fraud, noncompliance, and exploitation to the Compliance Officer, Administrator or Designee immediately. Participate in the Agency's Emergency Preparedness and Emergency Preparedness Communications plans and helps coordinate Clinician communication when the Plan is activated. Perform administrative staff duties such as answer phones, emails, faxing/scanning, and customer communications. Must be available to routinely work staggered shifts with the possibility of some evening, early morning, weekend, or holiday coverage if needed. Compliant with all applicable laws, regulatory requirements, standards of practice, CHAP accreditation standards, and policies and procedures. Runs reports and provides information to clinical managers about issues regarding their patients. Work toward continual improvement of the overall Agency. Maintains OSHA and Infection control per policy. Performs assigned administrative services. General Working Conditions: This position entails sitting for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Ability to wear Personal Protective Equipment (PPE). We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. If you love serving others, and are looking for an opportunity to thrive, CSIG holdings and our businesses is your destination. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer #CORRE
    $34k-45k yearly est. 16d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Commerce, MI?

The average patient access representative in Commerce, MI earns between $26,000 and $41,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Commerce, MI

$32,000

What are the biggest employers of Patient Access Representatives in Commerce, MI?

The biggest employers of Patient Access Representatives in Commerce, MI are:
  1. Tenet Healthcare
  2. Summit Health
  3. Insight Enterprises
  4. Insight Hospital & Medical Center
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