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Patient access representative jobs in Concord, NH

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  • Surgical Scheduler

    Insight Global

    Patient access representative job in Lowell, MA

    Insight Global is hiring a Patient Surgical Scheduler onsite in Lowell, MA! Schedule: Mon - Friday 8-4pm EST. This role is responsible for coordinating and scheduling for both surgical, diagnostic and office-based exams and procedures according to provider schedules and established policies and procedures. The Scheduler will provide scheduling, procedural, and financial instructions to patients while supporting the providers, nurses, and other clinical staff. This role will report to the Office Manager. Responsibilities • Maintain surgical and procedure schedule for the facility • Coordinate all necessary providers and clinical staff for procedures • Maintain clear communication with patients and/or families throughout scheduling process • Identify and communicate critical information, including provider availability and special supply and equipment requests to nurses or other appropriate staff • Maintain schedule for pre-operative and post-operative patient appointments as necessary • Assemble pre-surgical packet and operative notes for billing purposes • Remain informed and maintain knowledge of all necessary hospital EMR and practice management systems • Liaise with hospital surgical personnel • Monitor insurance authorization for procedures • Provide patient appointment and procedure scheduling via both telephone and in-person interaction in office • Maintain quality standards as it relates to HIPAA regulations • Cover front desk operations as needed REQUIRED SKILLS AND EXPERIENCE 1+ years of experience scheduling patient surgeries, hospital scheduling 1+ years of healthcare experience / front desk at a specialty practice Ability to work ON SITE IN PERSON 5 days a week - this is not remote. Strong interpersonal skills to be able to coordinate effectively with patients and providers and clinical staff as needed Experience using EPIC High school diploma
    $39k-78k yearly est. 4d ago
  • Patient Access Representative, Behavioral Health

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Patient access representative job in Dover, NH

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness. As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care. We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH. The schedule for the Patient Access Representative is: Monday, Wednesday, Friday: 8:30am to 5:00pm Tuesday, Thursday: 9:30am to 6:00pm Job Summary The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization. Are you ready to bring your talent to this team and join us in moving health care forward? Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a healthcare setting, with a focus on patient access and registration 2-3 years required Additional Job Details (if applicable) Remote Type Onsite Work Location 15 Old Rollinsford Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $19.4-27.7 hourly Auto-Apply 11d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in Chelmsford, MA

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working a varied shift. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $27k-31k yearly est. 1d ago
  • Patient Access I - Per Diem - Marshbrook Rehab

    Brigham and Women's Hospital 4.6company rating

    Patient access representative job in Somersworth, NH

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The minimum salary range starts at $18.50 Job Summary Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities - Knowledge of medical terminology and insurance verification procedures preferred. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent communication and interpersonal skills. - Strong attention to detail and problem-solving abilities. - Basic computer proficiency. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 7 Marsh Brook Drive Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 28d ago
  • Patient Access Coordinator

    MP RPO

    Patient access representative job in Alton, NH

    Job Description ABOUT OUR CLIENT: MP's Client a 25-bed, non-profit community hospital designated as a Critical Access Hospital. The hospital endeavors to offer the best of two worlds - the warmth and friendliness of a small town and the technical expertise of modern medicine. Located in Wolfeboro, NH, they provide primary care, diagnostic testing and specialty services in the region. They provide medical services to the region's year-round population of 30,000 residents and approximately 120,000 seasonal residents and visitors who come from all over the world to enjoy the Eastern Lakes Region and the communities of: Alton, Brookfield, Effingham, Freedom, Madison, Moultonborough, New Durham, Ossipee, Sanbornville, Sandwich, Tamworth, Tuftonboro, Wolfeboro and surrounding towns. The hospital and professional medical staff have a reputation for excellence in primary care, inpatient and outpatient surgery, medical imaging and diagnostics, gynecology, orthopedics, pediatrics, physical therapy, cardiac and occupational rehabilitation and emergency services. At the Hospital, they are part of the community they serve. They know that they can only achieve the vision by working collaboratively with the community to provide the care the community needs in a coordinated, seamless way. WHAT YOU WILL DO: Under the immediate supervision of the Manager of Patient Access, is responsible for ensuring a positive patient experience while working at Huggins Hospital Provider Practices, or centralized services in support of the Practices. These two primary core functions with their associated responsibilities will be rotated as per a schedule designed to foster optimal cross coverage. Position Function and Duties: Scheduling & Appointment Integrity: Responsible for scheduling, interviewing and pre-registering all patients utilizing Huggins Hospital Provider Services. Answers all calls in in dedicated Provider Practice relating to scheduling an appointments. Possesses the knowledge necessary to properly introduce and share the bios of Providers at each Practice; the operational hours and geographic location of each practice; and assist the patient with their appointment needs in a way that upholds the access to Huggins that each patient deserves. Ensures the patients flow through the scheduling and registration systems as quickly and efficiently as possible. Schedules patient in Allscripts according to the patient's needs at time of call, aligning appointment selection type. Registration Integrity & Check in: Enters the appropriate demographic and insurance information into the Allscripts and Evident computer system to facilitate patient care and appropriate billing procedures. Complete MSP for all Medicare patients and will document all necessary components within the patient chart. Ensure that the Best Practice is reviewed regularly and processes are followed consistently as outlined. Office Duties: Maintains all office machinery, placing service calls when necessary. Maintains a clean/safe office environment. Keeps office neat, clean, organized and free of clutter. Other administrative duties as assigned. Floating and cross coverage across all Huggins Hospital Practices. Communication: Ensures excellent patient service at all times. Provides patient with all necessary information related to the scheduled appointment being mindful to ask if patient will require mobility or communication assistance. Accepts and returns patient calls using appropriate telephone etiquette. Ensure the patient's confidentiality is always maintained. Answer the telephone, file, pre-load, and perform chart preparation and record retrieval as needed. Provide the patient with appropriate educational materials related to the exam/appointment. Prepares the patient verbally for the recommended use of the Follow My Health Portal and Health Grid functionality. Utilizes the Allscripts EMR to appropriately document within the patient chart for provider correspondence related to the appointment and/or needs of the patient. Appropriately communicates with providers and office, any questions or concerns related to the patient's service. Answers telephone promptly and politely while identifying the department and person speaking. necessary and performing simple banking. Able to answer basic billing inquiries and directs patient to the appropriate staff to address problems and establish payment plans. Organizational Expectations: Attendance is an essential job function; an employee comes to work daily, on time, and completes scheduled shift HPIAA: facilitates maintaining patient confidentiality Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments. Safety: Practices workplace safety daily Employee Engagement: Actively participates in all hospital Service Excellence initiatives and trainings Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes Completes all required annual education on or before the due date Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers Ability to effectively manage considerable mental stress Ability to express or exchange ideas by means of the spoken word Ability to receive detailed information through oral communication WHAT YOU NEED: High School Diploma or Equivalent Prior experience in healthcare related institution and demonstrated computer skills preferred. Excellent interpersonal communication skills, and ability to be very detailed oriented. ADDITIONAL INFORMATION: Full-time, direct hire position with benefits! Great culture, non-profit health system Compensation: $18.25-$21/hour
    $18.3-21 hourly 16d ago
  • Patient Access Coordinator

    Mp Rpo

    Patient access representative job in Alton, NH

    ABOUT OUR CLIENT: MP's Client a 25-bed, non-profit community hospital designated as a Critical Access Hospital. The hospital endeavors to offer the best of two worlds - the warmth and friendliness of a small town and the technical expertise of modern medicine. Located in Wolfeboro, NH, they provide primary care, diagnostic testing and specialty services in the region. They provide medical services to the region's year-round population of 30,000 residents and approximately 120,000 seasonal residents and visitors who come from all over the world to enjoy the Eastern Lakes Region and the communities of: Alton, Brookfield, Effingham, Freedom, Madison, Moultonborough, New Durham, Ossipee, Sanbornville, Sandwich, Tamworth, Tuftonboro, Wolfeboro and surrounding towns. The hospital and professional medical staff have a reputation for excellence in primary care, inpatient and outpatient surgery, medical imaging and diagnostics, gynecology, orthopedics, pediatrics, physical therapy, cardiac and occupational rehabilitation and emergency services. At the Hospital, they are part of the community they serve. They know that they can only achieve the vision by working collaboratively with the community to provide the care the community needs in a coordinated, seamless way. WHAT YOU WILL DO: Under the immediate supervision of the Manager of Patient Access, is responsible for ensuring a positive patient experience while working at Huggins Hospital Provider Practices, or centralized services in support of the Practices. These two primary core functions with their associated responsibilities will be rotated as per a schedule designed to foster optimal cross coverage. Position Function and Duties: Scheduling & Appointment Integrity: Responsible for scheduling, interviewing and pre-registering all patients utilizing Huggins Hospital Provider Services. Answers all calls in in dedicated Provider Practice relating to scheduling an appointments. Possesses the knowledge necessary to properly introduce and share the bios of Providers at each Practice; the operational hours and geographic location of each practice; and assist the patient with their appointment needs in a way that upholds the access to Huggins that each patient deserves. Ensures the patients flow through the scheduling and registration systems as quickly and efficiently as possible. Schedules patient in Allscripts according to the patient's needs at time of call, aligning appointment selection type. Registration Integrity & Check in: Enters the appropriate demographic and insurance information into the Allscripts and Evident computer system to facilitate patient care and appropriate billing procedures. Complete MSP for all Medicare patients and will document all necessary components within the patient chart. Ensure that the Best Practice is reviewed regularly and processes are followed consistently as outlined. Office Duties: Maintains all office machinery, placing service calls when necessary. Maintains a clean/safe office environment. Keeps office neat, clean, organized and free of clutter. Other administrative duties as assigned. Floating and cross coverage across all Huggins Hospital Practices. Communication: Ensures excellent patient service at all times. Provides patient with all necessary information related to the scheduled appointment being mindful to ask if patient will require mobility or communication assistance. Accepts and returns patient calls using appropriate telephone etiquette. Ensure the patient's confidentiality is always maintained. Answer the telephone, file, pre-load, and perform chart preparation and record retrieval as needed. Provide the patient with appropriate educational materials related to the exam/appointment. Prepares the patient verbally for the recommended use of the Follow My Health Portal and Health Grid functionality. Utilizes the Allscripts EMR to appropriately document within the patient chart for provider correspondence related to the appointment and/or needs of the patient. Appropriately communicates with providers and office, any questions or concerns related to the patient's service. Answers telephone promptly and politely while identifying the department and person speaking. necessary and performing simple banking. Able to answer basic billing inquiries and directs patient to the appropriate staff to address problems and establish payment plans. Organizational Expectations: Attendance is an essential job function; an employee comes to work daily, on time, and completes scheduled shift HPIAA: facilitates maintaining patient confidentiality Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments. Safety: Practices workplace safety daily Employee Engagement: Actively participates in all hospital Service Excellence initiatives and trainings Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes Completes all required annual education on or before the due date Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers Ability to effectively manage considerable mental stress Ability to express or exchange ideas by means of the spoken word Ability to receive detailed information through oral communication WHAT YOU NEED: High School Diploma or Equivalent Prior experience in healthcare related institution and demonstrated computer skills preferred. Excellent interpersonal communication skills, and ability to be very detailed oriented. ADDITIONAL INFORMATION: Full-time, direct hire position with benefits! Great culture, non-profit health system Compensation: $18.25-$21/hour
    $18.3-21 hourly 46d ago
  • Patient Registration - Part time benefit eligible 30 hours

    Concord Hospital 4.6company rating

    Patient access representative job in Laconia, NH

    30 hours, part time with benefits- Hours will be Monday through Friday 1030am-5pm - Laconia campus Manages and creates patient accounts for services rendered, including the creation of medical records. Responsible for engaging in one or more of the revenue cycle roles while working collaboratively with the patient, patient's family, and the care team. Verifies patient demographic information and supports financial compliance with insurance eligibility responses and collects or counsels on payment options. Education High school or equivalent (GED).preferred. Certification, Registration & Licensure None required. Experience Minimum of 1 year experience in a customer service setting, and proficient in navigating within computerized systems. Critical thinking skills while performing multiple functions and prioritizing duties. Knowledge of medical terminology is desired. Responsibilities Obtains and verifies insurance and demographic information. Makes collection attempts while providing education on resources available. Greets and welcomes arriving patients. Secures signatures for all required documentation. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to hear, sit, and speak. The employee is frequently required to bend, do fine motor, repetitive motion and reach. The employee is occasionally required to kneel, stand, walk and squat. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards and radiation. The noise level in the work environment is usually quiet. NOTE: THE FOLLOWING PHYSICAL DEMANDS AND WORK ENVIRONMENT APPLY SPECIFICALLY TO ED REGISTRATION STAFF Classification is MODERATE. The employee will frequently carry, pull/push 20 lbs. They are required to frequently stand or walk. Occasionally exposed to moving mechanical parts, vibration and non-weather heat and cold. The noise level is usually moderate.
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Patient Accounts Billing Representative

    Greater Lawrence Family Health Center 3.9company rating

    Patient access representative job in Methuen Town, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. * Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. * Prepares claim data according to department and payer regulations in order to produce a "clean" claim. * Prepares, reviews and transmits claims timely to payers, works EDI rejections. * Posts charges, payments and denials in practice management system accurately. * Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. * Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. * Processes insurance and patient refunds as necessary. * Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. * Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: * 1-2 years of medical billing experience, or medical billing certification * Knowledge of CPT, ICD10 coding and compliance preferred. * Familiar with Medical terminology * Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $39k-44k yearly est. 14d ago
  • Patient Services Representative

    Element Care 4.5company rating

    Patient access representative job in Lowell, MA

    Great Life work Balance position with excellent benefits! Participates as a member of the PACE Interdisciplinary Team in the planning, implementation and evaluation of care plans that meet the objectives, standards and policies of the PACE model of care. Assesses the participants needs for home care services and schedules, monitors and evaluates home care services. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays! Location: Lowell, MA Responsibilities: Reviews the OT homecare assessment and determine if need for home visit. Conducts and schedules monthly Homecare rounds to review homecare services and participates in meeting with contracted vendors as indicated. Meets weekly with the OT to review need for homecare services and assists the primary nursing team with authorization of services. Provides home visits on an as needed basis to triage changes in medical, cognitive or functional status and updates the teams on an as needed basis. Offers solutions to revise or modify care plans to better meet the needs of the participants and participates in the care planning process. Completes appropriate authorization forms for home care services on a 6 month schedule. Effectively communicates with participants and families regarding home care services and addresses any and all issues/concerns within 3 working days, or immediately if necessary. Keeps the IDT informed of any and all issues/concerns. Participates in family meetings or case conferences, as necessary. Records and maintains accurate and timely documentation in the participants charts. Follows all LTC participants by performing annual/semi- annual nursing assessments. Provides rotating coverage for after hours on-call system and supports site coverage as needed. Ensures that all interactions with participants, families and vendors are conducted in a manner that adheres to the highest standards of care and the highest degree of professionalism. Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator. Frequent local travel. Performs other duties as assigned. Qualifications: Successful Completion of an Accredited R. N. Program. Bachelor of Science Degree in Nursing, preferred. Current Licensure as a Registered Nurse in the Commonwealth of Massachusetts. Current CPR certification. A minimum of 2 years of experience working with a geriatric population. A minimum of 2 years of working in a community health setting. Covid vaccine preferred. Benefits: Health insurance Dental insurance Vision insurance Paid time off Retirement plan Supplemental benefits EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video Compensation details: 93000-99000 Yearly Salary PI8e376e9e7101-31181-39218390
    $33k-37k yearly est. 8d ago
  • Assistant Registrar

    State of Massachusetts

    Patient access representative job in Haverhill, MA

    PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: ******************************************************************* About Northern Essex Community College: THE COLLEGE: Northern Essex Community College (NECC) serves about 5,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban campus in Lawrence occupies a number of buildings in the heart of downtown. Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied Health & Technology Center. Both campuses are a short drive to Boston and to the beaches and state parks along the coast. The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England. We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success. Job Description: POSITION: Full-Time Assistant Registrar (Assistant Registrar): Registrar's Office; Haverhill Campus; 37.5 hours per week; Non-Unit Professional Position. SUMMARY: Reporting to the Registrar, the Assistant Registrar provides operational and administrative support for the Registrar's Office through planning, organizing, and coordinating daily operations. This role ensures efficiency, compliance, and outstanding customer service across core office functions. The Assistant Registrar supports essential functions including course and classroom scheduling, registration, academic records management, transfer credit evaluation, grading processes, degree audits, and graduation certification. This position also plays a key role in maintaining student information systems, supporting data integrity, and contributing to student success initiatives. The Assistant Registrar collaborates closely with the Registrar, Student Affairs, Academic Affairs, and other administrative departments to maintain efficient workflows and accurate student recordkeeping. RESPONSIBILITIES: The responsibilities include, but are not limited to the following: * Assist the Registrar in overseeing daily operations of the Registrar's Office. * Collaborate with the Registrar to develop and refine policies, procedures, and business processes to improve office operations and system functionality. * Manage transfer credit evaluation, including researching course equivalencies and applying waivers as appropriate. * Maintain course and classroom scheduling, including creating and updating courses in Banner and managing room assignments in 25Live. * Support registration and grading processes, including electronic roster distribution (NP/NS rosters), grade submissions, and updates to academic records in Banner. * Assist with graduation eligibility review, degree conferral, diploma coordination, and communication with prospective graduates. * Support the maintenance and operation of DegreeWorks, including entering new degree requirements, removing outdated requirements, conducting testing, assisting with upgrades, and performing annual maintenance. * Ensure the accuracy, integrity, and confidentiality of student academic records in alignment with FERPA and institutional policies. * Provide guidance to students, faculty, and staff on academic policies, procedures, systems, and deadlines. * Meet with students in person, by phone, and via email regarding registration, degree audits, transfer credits, assessments, grades, enrollment, and related matters. * Assist with planning, coordination, and day-of Commencement operations in collaboration with the Registrar and Commencement Committee. * Participate in relevant committees and working groups as assigned. * Perform other related duties as assigned, including assuming Registrar responsibilities in their absence. * Maintain a consistent presence across both campuses (Haverhill and Lawrence). PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW: ******************************************************************* Requirements: MINIMUM QUALIFICATIONS: * Bachelor's degree and a minimum of 2 years of experience in a Registrar's office or closely related area * Experience with student information systems (e.g., Banner), and the ability to optimize technology for efficient records management, reporting, and data security * Excellent attention to detail and organizational skills; ability to manage multiple priorities and meet established deadlines and institutional requirements * Strong analytical and critical thinking skills to address student record issues and support process improvement * Excellent interpersonal, written, and verbal communication skills to engage with diverse stakeholders, including students, faculty, staff, and external agencies * Working knowledge of FERPA, federal and state regulations, and institutional policies governing student records, enrollment, and academic policies * Ability to work independently, collaboratively as part of a team, and effectively across departments PREFERRED QUALIFICATIONS: * Experience with Banner, 25Live, DegreeWorks, and Watermark Curriculum Strategy * Comprehensive understanding of a Registrar's office business processes and best practices * Experience working in a community college, particularly within the Massachusetts system * Bilingual (Spanish/English) * Experience working with and supporting a culturally diverse population EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position. BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment. Additional Information: SALARY: Anticipated starting salary range is $62,000.00 - $67,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Official transcripts will be required at the time of hire. ANTICIPATED START DATE: ASAP Application Instructions: TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration: * Cover Letter, describing your qualifications and/or how you may be best suited for the role * Resume/CV Review of applications will begin 5 business days from the posting date and will continue until the position is filled. Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors) DEADLINE: Open until filled Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,************/ ***********************), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: ******************************
    $62k-67k yearly 4d ago
  • Patient Service Benefits Coordinator

    Raven Ridge

    Patient access representative job in Manchester, NH

    Benefits: 401(k) matching Company parties Dental insurance Health insurance Opportunity for advancement Paid time off Parental leave Training & development Tuition assistance Vision insurance Wellness resources Patient Service Benefits Coordinator needed for full-time position offering 90% employer paid health insurance, 4wks PTO + Holidays, 401K w/match, generous tuition reimbursement and more. This is a great opportunity for those looking to be part of a collaborative team environment, to do meaningful work in their community and be part of an organization that offers careers as well as excellent work/life balance. Position Overview: As a Patient Service Benefits Coordinator you'll work closely with the Medical Billing team, Clinical Staff and Patients to ensure they receive the care needed and maximize benefit reimbursement. Specific tasks will include processing insurance verifications and prior-authorizations, coordination of benefits with treatment plans, assisting patients with applications for benefits, working directly with commercial and government payers on insurance matters, and other administrative tasks in support of the department. Desired Qualifications: · Prior experience working with Benefits/Health Insurance · Strong administrative and customer service skills · Computer skills: MS Office Suite, Electronic Medical Records, Medical Billing and Insurance Portals a plus · Ability to work in-office M-F first shift Compensation: $17.00 - $22.00 per hour Our History2006The Bedford NH office opens and Staff Hunters begins working with more and more clients in the greater Manchester marketplace. The personalized approach, consistency and high quality control creates a distinct competitive advantage in a market where fast growth at any cost is the norm. 2008Ari joins the Bedford office of Staff Hunters to focus on building a Senior-level Finance practice in Southern, NH and Northern, MA. 2013Sara opens the Administrative practice in Bedford and makes an immediate impact in the scope and depth of the recruiting and placement in the office. 2015The Bedford office grows and Tony makes plans to transition toward retirement. Raven Ridge is founded and acquires the Bedford location. The office expands and moves to a larger space in Bedford, NH. Payroll and billing operations move to the Bedford office. Growth and change create new business partners and new relationships; both internal and external. 2016A banner year for finding great team members! Dennis joins the Technical / Engineering group, assisting in the growth of the business. Kassey joins the Administrative team offering expertise in the Administrative and Human Resources job market. 2020Ashlee joins the organization to head up administrative operations in charge of payroll and billing.
    $17-22 hourly Auto-Apply 60d+ ago
  • Patient Access Representative - Urgent Care

    Dartmouth Health

    Patient access representative job in Claremont, NH

    Are you looking for a career with a company that values personal growth and development? Do you need affordable benefits and paid time off? Valley Regional Hospital is looking for an employee like you to work in our Urgent Care Department as a Patient access representative. As patient access representative, it is your responsibility to provide quality customer service through pre-admission, insurance verification, and the registering of both inpatients and outpatients in a professional, emphatic and efficient manner. Tasks will include gathering patient data, pre-admitting patients, verifying insurance eligibility, and admitting outpatients and inpatients. As part of our admission team, you would maintain flexibility in your schedule to accommodate shifts in a variety of departments at the hospital. Ideal Qualifications include: * High School graduate or GED. * Previous experience in a health career setting is preferred. * High integrity and exceptional customer service skills * Great computer skills and ability to learn multiple software systems * Confidentiality a must Min:$18.28 Max:$28.33 VRH employees enjoy a low-cost comprehensive benefits program with highlights below: * Free medical and dental plan options * Vision insurance * Retirement (403b) with match * Healthcare Reimbursement Account with employer contribution * Short Term Disability / Life insurance covered by VRH * Robust ETO accrual with an optional annual cash out * Onsite wellness initiatives include reimbursements. * Educational Reimbursements Valley Regional is an equal-opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law. * Area of Interest:Administrative Support; * Work Status:75; * Employment Type:Full time; * Job ID:3680 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
    $34k-42k yearly est. 48d ago
  • Patient Care Representative

    42 North Dental

    Patient access representative job in Keene, NH

    This is Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Service Insurance Verification Rep

    United Surgical Partners International

    Patient access representative job in Salem, NH

    North Atlantic Surgical Suites is an ambulatory surgical center specializing in total knee and hip replacement surgery and orthopedic spinal surgery. Conveniently located in Salem New Hampshire, the state-of-the-art facility was created by leading-edge surgeons from Boston area Hospitals to provide the best possible patient experience.We provide first-class surgical services for local communities and recognize our employees as our number one asset. Job Summary: Under the day-to-day general direction of the Administrator and Business Office Coordinator. This dual role handles and routes all incoming calls, greets patients and patient families, verifies patient insurance, processes collections and ensures proper handling of patient charts. Hours: 5:30 am - 2:00pm ESSENTIAL DUTIES AND RESPONSIBILITIES * Receives patients and visitors and provides assistance in scheduling appointments, patient registration, medical chart maintenance and the coordination of patient referrals. * Greets patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file. * Coordinates and schedules appointments. * Registers the patients, while ensuring that all demographic information is current. * Ensures that required documents are received and documented in the patient's record, such as Physician orders, result of patient history and physical exams, advance directives, patient bill of rights and notice of ownership disclosure. * Creates, files and retrieves patient charts as needed, ensuring proper security measures are followed to maintain confidentiality of all patient information. * Answers non-medical questions and gives routine non-medical instructions. * Enter demographics of new patients, including insurance information, into the applicable system. * Ensures appropriate patient signatures are secured for the informed consents prior to service being rendered. * Ensures that referrals are available and, if required, coordinates the exchange of patient data with referral sources. * Answers incoming telephone calls, handling calls if applicable and otherwise routing calls to the appropriate party or taking messages. * Collects, verifies and enters the applicable system, all insurance and third-party resources for payment. * May coordinate insurance verification with insurance companies through online eligibility verification system on a case-by-case basis. * Communicates with patient regarding patient's financial responsibility and collects money such as copayments for the procedures. * Conducts reminder calls prior to procedures. * May escort patients throughout the Center to ensure proper office flow. * Understands and abides by all HIPAA policies and procedures. * Maintains inventory of office supplies. * Performs other duties as requested or assigned. This role excludes performing any clinical tasks related to patient, to include assessment or evaluation of patient's medical condition or providing clinical advice or medical care or recommendations. * Demonstrated knowledge of potential exposure to hazardous materials (i.e. patient body fluids, disinfectant chemicals) and location of SDS sheets. * Participates in QAPI and Safety Program.
    $29k-33k yearly est. 25d ago
  • Patient Access I- Part Time Overnight

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Patient access representative job in Dover, NH

    Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The salary range starts at $18.50 an hour and goes up depending on experience. Job Summary Thursday & Friday 11pm -6:30am Saturday 8pm -7am Night Shift Differential $4 more an hour and weekend differential an additional $2.75 more an hour. Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions. Qualifications Essential Functions -Greet patients in a professional and friendly manner -Collect and verify patient demographic and insurance information, as well as enter information into systems -Schedule appointments and confirm patient information -Explain insurance and billing policies/procedures to patients -Process payments and provide receipts -Obtain pre-authorization for procedures as needed -Handle patient questions, concerns and issues, while escalating any complex or difficult situations to patient access senior staff or manager Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred Knowledge, Skills and Abilities - Knowledge of medical terminology and insurance verification procedures preferred. - Ability to work in a fast-paced environment and handle multiple tasks. - Excellent communication and interpersonal skills. - Strong attention to detail and problem-solving abilities. - Basic computer proficiency. Additional Job Details (if applicable) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 24 Employee Type Regular Work Shift Night (United States of America) Pay Range $17.36 - $24.79/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.8 hourly Auto-Apply 14d ago
  • Patient Accounts Billing Representative

    Greater Lawrence Family Health Center 3.9company rating

    Patient access representative job in Methuen Town, MA

    Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a Patient Accounts Billing Representative. Follows department and payer processes to ensure all claims are submitted in a timely and accurate manner. Analyzes and reviews outstanding accounts receivables. Prepares appeals and corrected claims within payer guidelines for resubmission in order to maximize reimbursement. Reviews patient eligibility utilizing practice management function or payer websites to determine correct payer to be billed for specific dates of service. Prepares claim data according to department and payer regulations in order to produce a “clean” claim. Prepares, reviews and transmits claims timely to payers, works EDI rejections. Posts charges, payments and denials in practice management system accurately. Works denials and prepares appeals, resubmits claims and performs compliant actions to resolve open accounts receivable. Reports unusual trends to supervisor. Utilizes insurance and practice management online systems to complete all required tasks such as eligibility, claim status and claim correction. Processes insurance and patient refunds as necessary. Answers patient and department calls. Assist in telephone inquiries regarding patient statements. Establish payment arrangements when appropriate. Reconcile all batch totals at day end to ensure accuracy of totals posted and transactions on charge capture. Identify and correct any discrepancies prior to opening any future batch. Qualifications: 1-2 years of medical billing experience, or medical billing certification Knowledge of CPT, ICD10 coding and compliance preferred. Familiar with Medical terminology Combination of education and equivalent experience will be considered. GLFHC offers a great working environment, comprehensive benefit package, growth opportunities and tuition reimbursement.
    $39k-44k yearly est. 14d ago
  • Patient Access Coordinator

    Mp Rpo

    Patient access representative job in Wolfeboro, NH

    ABOUT OUR CLIENT: MP's Client a 25-bed, non-profit community hospital designated as a Critical Access Hospital. The hospital endeavors to offer the best of two worlds - the warmth and friendliness of a small town and the technical expertise of modern medicine. Located in Wolfeboro, NH, they provide primary care, diagnostic testing and specialty services in the region. They provide medical services to the region's year-round population of 30,000 residents and approximately 120,000 seasonal residents and visitors who come from all over the world to enjoy the Eastern Lakes Region and the communities of: Alton, Brookfield, Effingham, Freedom, Madison, Moultonborough, New Durham, Ossipee, Sanbornville, Sandwich, Tamworth, Tuftonboro, Wolfeboro and surrounding towns. The hospital and professional medical staff have a reputation for excellence in primary care, inpatient and outpatient surgery, medical imaging and diagnostics, gynecology, orthopedics, pediatrics, physical therapy, cardiac and occupational rehabilitation and emergency services. At the Hospital, they are part of the community they serve. They know that they can only achieve the vision by working collaboratively with the community to provide the care the community needs in a coordinated, seamless way. WHAT YOU WILL DO: Under the immediate supervision of the Manager of Patient Access, is responsible for ensuring a positive patient experience while working at Huggins Hospital Provider Practices, or centralized services in support of the Practices. These two primary core functions with their associated responsibilities will be rotated as per a schedule designed to foster optimal cross coverage. Position Function and Duties: Scheduling & Appointment Integrity: Responsible for scheduling, interviewing and pre-registering all patients utilizing Huggins Hospital Provider Services. Answers all calls in in dedicated Provider Practice relating to scheduling an appointments. Possesses the knowledge necessary to properly introduce and share the bios of Providers at each Practice; the operational hours and geographic location of each practice; and assist the patient with their appointment needs in a way that upholds the access to Huggins that each patient deserves. Ensures the patients flow through the scheduling and registration systems as quickly and efficiently as possible. Schedules patient in Allscripts according to the patient's needs at time of call, aligning appointment selection type. Registration Integrity & Check in: Enters the appropriate demographic and insurance information into the Allscripts and Evident computer system to facilitate patient care and appropriate billing procedures. Complete MSP for all Medicare patients and will document all necessary components within the patient chart. Ensure that the Best Practice is reviewed regularly and processes are followed consistently as outlined. Office Duties: Maintains all office machinery, placing service calls when necessary. Maintains a clean/safe office environment. Keeps office neat, clean, organized and free of clutter. Other administrative duties as assigned. Floating and cross coverage across all Huggins Hospital Practices. Communication: Ensures excellent patient service at all times. Provides patient with all necessary information related to the scheduled appointment being mindful to ask if patient will require mobility or communication assistance. Accepts and returns patient calls using appropriate telephone etiquette. Ensure the patient's confidentiality is always maintained. Answer the telephone, file, pre-load, and perform chart preparation and record retrieval as needed. Provide the patient with appropriate educational materials related to the exam/appointment. Prepares the patient verbally for the recommended use of the Follow My Health Portal and Health Grid functionality. Utilizes the Allscripts EMR to appropriately document within the patient chart for provider correspondence related to the appointment and/or needs of the patient. Appropriately communicates with providers and office, any questions or concerns related to the patient's service. Answers telephone promptly and politely while identifying the department and person speaking. necessary and performing simple banking. Able to answer basic billing inquiries and directs patient to the appropriate staff to address problems and establish payment plans. Organizational Expectations: Attendance is an essential job function; an employee comes to work daily, on time, and completes scheduled shift HPIAA: facilitates maintaining patient confidentiality Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments. Safety: Practices workplace safety daily Employee Engagement: Actively participates in all hospital Service Excellence initiatives and trainings Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes Completes all required annual education on or before the due date Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers Ability to effectively manage considerable mental stress Ability to express or exchange ideas by means of the spoken word Ability to receive detailed information through oral communication WHAT YOU NEED: High School Diploma or Equivalent Prior experience in healthcare related institution and demonstrated computer skills preferred. Excellent interpersonal communication skills, and ability to be very detailed oriented. ADDITIONAL INFORMATION: Full-time, direct hire position with benefits! Great culture, non-profit health system Compensation: $18.25-$21/hour
    $18.3-21 hourly 60d+ ago
  • Patient Access Representative - Clinical Practice

    Dartmouth Health

    Patient access representative job in Claremont, NH

    Are you ready to join a staff of like-minded professionals that strive to provide compassionate, affordable, high quality care in our community? At Valley Regional Hospital, patients are the center of our coordinated care system and right now we have an opening for a Patient Access Representative to join our team in the Physician Practices. Essential Functions: * Complete registration functions related to scheduling appointments in the physician practice setting: answer telephone and direct patients as appropriate, update patient demographics, employment and insurance information in medical records & other systems, answer questions and address other patient concerns. * Support insurance verification functions as required to enhance the revenue cycle, including verifying that patient insurance information is accurate and up-to-date, collecting accurate co-payments, and assisting with pre-authorization and ABN processes as defined by the practices and in support of the patient's clinical plan. * Gather patient medical records and information as needed to ensure smooth & efficient patient appointments with the physician practice provider. * Coordinate patient care needs with other physician practice and hospital staff, including timely entry and/or follow-up of patient referrals to specialty care and other internal and external services. * Fulfilling the administrative needs of the practice as needed for the patient care experience; this includes, but is not limited to, sorting paperwork; scanning documents into the medical record; faxing documents; retrieving, opening, and distributing mail; assuring medical record releases are signed, scanned and completed, and responding to ad hoc administrative requests as needed from physician practice management team. * Performs the above functions in a physician practice location as assigned, which may require mastering of different processes and working with multiple teams. * Other duties as assigned Qualifications: * High school diploma or equivalent * Minimum of one year of medical office experience along with Medical Terminology. * Effective written and verbal communication skills, as well as a pleasant demeanor and strong customer service skills. * High integrity, able to follow written procedures and verbal instructions. * Self-motivated learner who takes initiative to learn complex processes * Professional manner and appearance with understanding of appropriate workplace behavior & communication. * Ability to keep all patient interactions confidential as appropriate and in accordance with VRH policy and state & federal regulations. Min: $17.00 Max: $26.35 Start your application now; we can't wait to talk to you. VRH employees enjoy a low-cost comprehensive benefits program with highlights below: * Free medical and dental plan options * Vision insurance * Retirement (403b) with match * Healthcare Reimbursement Account with employer contribution * Short Term Disability / Life insurance covered by VRH * Robust ETO accrual with an optional annual cash out * Onsite wellness initiatives including reimbursements * Educational Reimbursement Valley Regional is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, veteran status, gender identity or expression, or any other characteristic protected by law. * Area of Interest:Administrative Support; * Work Status:80; * Employment Type:Full time; * Job ID:3621 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
    $34k-42k yearly est. 60d+ ago
  • Clinical Lab Registrar | Per Diem | Evenings

    Concord Hospital 4.6company rating

    Patient access representative job in Concord, NH

    Under the general supervision of the Laboratory Registration Supervisor, performs a variety of duties involved in the registering of patients and ordering of clinical specimens. Hours Ideal candidate would be flexible and able to work either first or 2nd shift to provide coverage for vacation, LOAs, ET. Looking for someone who is able to cover at least one shift a week. Education High school or equivalent (GED). Certification, Registration & Licensure None required. Experience None required; prior lab and/or patient registration experience preferred. Responsibilities Performs patient registrations in the Hospital Information System. Performs test ordering in the Laboratory Information System. Provides customer service to patients and stakeholders of the laboratory department. Reconciles work lists/reports. Performs and reviews audits (error checking). Assists in training Laboratory and other Concord Hospital Staff in the laboratory use of Cerner. Demonstrates compliance with corporate, departmental and job-specific requirements. Performs other duties as assigned. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at ************. Physical and Work Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds. While performing the duties of this job, the employee is regularly required to do repetitive motion, hear, perform activities that require fine motor skills, sit, and speak. The employee is frequently required to reach. The employee is occasionally required to bend, kneel, squat, stand, and walk. Specific vision abilities required by this job include depth perception, far vision, near vision, and peripheral vision. The employee is frequently exposed to bloodborne pathogens, and bodily fluids. The employee is occasionally exposed to airborne pathogens. The noise level in the work environment is usually moderate.
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Patient Care Representative

    42 North Dental

    Patient access representative job in Nashua, NH

    This is a Full-Time Patient Care Representative role. 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line to patient communication, assisting the patient in the necessary administrative functions of dental care. Responsibilities Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations. Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance to HIPPA and patient privacy Perform other related job duties as assigned Qualifications Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in computerized environment Ability to multitask We can recommend jobs specifically for you! Click here to get started.
    $29k-36k yearly est. Auto-Apply 36d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Concord, NH?

The average patient access representative in Concord, NH earns between $31,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Concord, NH

$37,000
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