Post job

Patient access representative jobs in Doylestown, PA

- 1,691 jobs
All
Patient Access Representative
Patient Service Representative
Patient Representative
Patient Care Coordinator
Front Office Coordinator
Registrar
Patient Coordinator
Billing Representative
Central Scheduler
Patient Service Specialist
Insurance Clerk
Account Management Representative
Credentialing Specialist
Customer Service Representative
Scheduling Specialist
  • Credentialing Specialist

    Intepros

    Patient access representative job in Philadelphia, PA

    Delegation Oversight Credentialing Specialist Hybrid Onsite Schedule | Monday - Friday, 8:00 AM - 4:15 PM We are seeking a detail-oriented and compliance-driven Delegation Oversight Credentialing Specialist to join our Delegation Oversight team. In this role, you will play a critical part in ensuring our delegated credentialing vendors maintain full compliance with NCQA, CMS, and regulatory standards. You'll lead and perform credentialing audits, review policies and procedures, and partner closely with vendors to drive continuous improvement and operational excellence. Key Responsibilities Lead, coordinate, and participate in delegation oversight activities for credentialing vendors to ensure adherence to state, federal, and accreditation standards. Conduct pre-delegation assessments for onboarding new vendors and ensure readiness to meet contractual and regulatory requirements. Review and validate delegate rosters for accuracy and completeness prior to processing. Perform annual and ongoing credentialing/recredentialing audits and policy reviews to ensure compliance with NCQA, CMS, and internal guidelines. Conduct Medicare Compliance Program Effectiveness audits, identifying gaps and driving corrective actions. Track and analyze audit findings, identify trends, and prepare reports for management and Delegation Oversight Committees. Develop, monitor, and report on Corrective Action Plans (CAPs), providing clear feedback and performance updates to delegates. Stay current with changes in credentialing and recredentialing requirements and ensure implementation across vendors. Present findings, trends, and compliance updates to internal committees and leadership teams. Qualifications 3-5 years of experience in a regulatory, accreditation, credentialing, or compliance role within the health insurance, healthcare, or managed care industry. Associate's degree in Business, Healthcare, or a related field (or equivalent combination of education and experience). Proven auditing experience within credentialing operations or CMS/NCQA-regulated environments. Strong working knowledge of NCQA standards, CMS regulations, and Medicare compliance programs. Exceptional written and verbal communication skills with the ability to present audit results and compliance recommendations effectively. Highly organized, with strong attention to detail and the ability to manage multiple priorities. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat.
    $35k-56k yearly est. 3d ago
  • Customer Service Representative

    Synerfac Technical Staffing 4.1company rating

    Patient access representative job in Warminster, PA

    Our Multifamily Division is rapidly expanding, and we"re looking for a dependable and detail-oriented Customer Service Representative (CSR) to support our roofing, siding, and carpentry operations. As a CSR in our Roofing Division"s Multifamily Department, you"ll serve as the primary point of contact for property managers, HOA boards, and multifamily homeowners. You will play a key role in supporting project management, client communication, and administrative coordination to ensure projects run smoothly and customers receive outstanding service. ● Respond to multifamily homeowner inquiries, providing timely and effective resolutions ● Draft and manage emails, memos, letters, and other executive correspondence ● Schedule appointments, meetings, and Zoom calls for project managers and clients ● Coordinate walkthroughs, safety inspections, and site logistics as needed ● Format and prepare proposals for roofing and exterior renovation projects ● Follow up on bids and proposals to track progress and maintain engagement ● Prepare and send submittals, COIs, and other client documentation Required: ● 2-3 years of experience in a customer service or administrative role ● Strong written and verbal communication skills ● Highly organized, detail-oriented, and proactive ● Proficiency with Microsoft Office; experience with CRM software a plus ● Ability to attend meetings in person and via Zoom Preferred: ● Experience in construction, roofing, or property management ● Bilingual in Spanish and English
    $29k-35k yearly est. 1d ago
  • SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK

    Hess Spine and Orthopedics LLC 4.9company rating

    Patient access representative job in Princeton Junction, NJ

    Job DescriptionOverview Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESK MUST speak fluent English and Spanish. Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day. Provide education and support to patients and their families regarding the provider's treatment recommendations. Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality. Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging. Document all interactions and updates in the patient's medical records accurately. Skills Strong knowledge of clinic operations and medical practices. Solid understanding of human anatomy to effectively assess patient needs. Excellent communication skills for interacting with patients, families, and healthcare teams. Ability to manage multiple cases simultaneously while maintaining attention to detail. Knowledge of orthopedic practices is a plus. Speak fluent Spanish and English This role requires a compassionate individual who is dedicated to patient care and satisfaction.
    $36k-55k yearly est. 19d ago
  • Patient Care Coordinator

    Asembia LLC 3.7company rating

    Patient access representative job in Trevose, PA

    Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .
    $22k-35k yearly est. Auto-Apply 9d ago
  • Patient Centered Representative

    Greater Philadelphia Health Action 4.1company rating

    Patient access representative job in Philadelphia, PA

    Job Description Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
    $30k-35k yearly est. 25d ago
  • Assistant Registrar - Part-time, Temporary

    Chestnut Hill College 4.4company rating

    Patient access representative job in Philadelphia, PA

    Assistant Registrar Department: Office of the Registrar Reports to: Registrar Purpose: The Assistant Registrar serves as the primary point of contact for students, faculty, staff, alumni, and parents seeking information or services from the Office of the Registrar. The position is responsible for delivering high-quality customer service while maintaining the confidentiality and integrity of student academic records in accordance with FERPA and College policies. This is a temporary, part-time position (30 hours per week). About Chestnut Hill College Founded by the Sisters of Saint Joseph in 1924, Chestnut Hill College is an independent, Catholic institution rooted in a strong liberal arts tradition that fosters equality through holistic education. Distinguished by its strong mission, collegial environment, and dedication to personalized instruction through a small faculty-to-student ratio, the College promotes the spiritual, academic, social, ethical, and moral development of the whole person. Located in the charming Chestnut Hill neighborhood of Northwest Philadelphia, it serves a culturally diverse student body Requirements: Bachelor's degree from an accredited college or university Strong customer service and interpersonal skills, with the ability to engage a diverse student population in a welcoming and supportive manner Excellent oral and written communication Ability to interpret and apply FERPA regulations accurately Strong computer skills, including proficiency with Microsoft Office Experience with student information systems; Jenzabar EX preferred Ability to manage frequent phone calls and walk-ins in a fast-paced environment while effectively prioritizing tasks during slower periods Commitment to supporting Chestnut Hill College's mission, vision, and goals Duties and Responsibilities: Serve as the first point of contact for the Office of the Registrar Provide customer service for all in-person, phone, email, and fax inquiries Process and prepare official transcripts Process degree and enrollment verifications, including requests submitted through the National Student Clearinghouse Manage room reservation requests and maintain the room reservation calendar Assist students and faculty with registration Update FERPA waivers and student information in Jenzabar Process changes of major/minor Assist with the production of diplomas, certificates, and other academic documents Support the registration and enrollment of non-matriculated students Ensure compliance with FERPA and all applicable policies governing student records Sort and distribute incoming mail Serve as backup to the Associate Registrar Perform other duties as assigned Interested candidates should submit application materials via ADP Workforce Now HERE . No phone calls, please. Chestnut Hill College is committed to a culture of diversity, equity, and inclusion as a core value. To foster an inclusive community and support our diverse student body, we embrace equal access. We welcome applications from candidates of all backgrounds, experiences, and perspectives, and encourage applications from groups historically underrepresented in higher education. We are committed to increasing the diversity of the college community and the curriculum.
    $33k-38k yearly est. Auto-Apply 30d ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient access representative job in Collegeville, PA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 3d ago
  • Bilingual Patient Access Specialist

    Comhar 4.2company rating

    Patient access representative job in Philadelphia, PA

    Full-time Description BILINGUAL PATENT ACCESS SPECIALIST (SPANISH/ENGLISH) 2600 N. AMERICAN ST. PHILADELPHIA, PA 19133 - OUTPATIENT BEHAVIORAL HEALTH PROGRAM PAY RATE: $17.00/HOUR SCHEDULE: MONDAY-FRIDAY 8:30 A.M. TO 5:00 P.M. ABOUT THE ROLE COMHAR, A TRUSTED LEADER IN COMMUNITY-BASED MENTAL AND BEHAVIORAL HEALTH SERVICES, IS SEEKING A BILINGUAL PATENT ACCESS SPECIALIST TO SUPPORT OUR LATINO TREATMENT PROGRAM. THIS ROLE IS VITAL IN ENSURING THAT PATIENTS AND FAMILIES RECEIVE COMPASSIONATE, TRAUMA-INFORMED, AND CULTURALLY RESPONSIVE CARE FROM THEIR VERY FIRST POINT OF CONTACT. AS AN INTEGRAL PART OF THE OUTPATIENT CARE TEAM, THE OFFICE TECHNICIAN PROVIDES CLINICAL SUPPORT SERVICES THAT INCLUDE PATIENT INTAKE COORDINATION, ELECTRONIC HEALTH RECORD (EHR) MANAGEMENT, INSURANCE VERIFICATION, AND DIRECT PATIENT COMMUNICATION. THIS POSITION REQUIRES FLUENCY IN SPANISH AND ENGLISH AND A STRONG COMMITMENT TO SUPPORTING INDIVIDUALS WITH MENTAL HEALTH AND SUBSTANCE USE TREATMENT NEEDS. KEY RESPONSIBILITIES • FRONT-LINE PATIENT SUPPORT: ANSWER INCOMING CALLS, RELAY MESSAGES, MANAGE VOICEMAIL, AND COMPLETE APPOINTMENT REMINDERS. • SCHEDULING COORDINATION: SCHEDULE PSYCHIATRIC PRESCRIBERS AND CLINICIANS; ADJUST SCHEDULES TO ENSURE CONTINUITY OF CARE. • PATIENT INTAKE & REGISTRATION: CONDUCT INITIAL PATIENT CONTACT, UPDATE DEMOGRAPHIC AND CLINICAL INFORMATION IN THE EHR SYSTEM, AND ASSIST WITH INTAKE DOCUMENTATION. • INSURANCE ELIGIBILITY: VERIFY BENEFITS TO ENSURE PROPER AUTHORIZATION AND BILLING FOR MENTAL HEALTH SERVICES. • CHECK-IN/CHECK-OUT PROCEDURES: GREET PATIENTS, DISTRIBUTE TRANSPORTATION PASSES, COLLECT REQUIRED SIGNATURES, AND MAINTAIN ACCURATE VISIT DOCUMENTATION. • CLINICAL SUPPORT: ASSIST STAFF WITH TREATMENT PLAN MONITORING, MEDICATION COMPLIANCE TRACKING, AND FOLLOW-UP REMINDERS. • MEDICAL RECORDS SUPPORT: FILE/RETRIEVE CHARTS, SUPPORT RECORD REQUESTS, AND ENSURE HIPAA COMPLIANCE. • TEAM COLLABORATION: PROVIDE ADMINISTRATIVE SUPPORT TO CLINICIANS, CASE MANAGERS, AND PRESCRIBERS TO PROMOTE SEAMLESS PATIENT CARE. SKILLS & COMPETENCIES • BILINGUAL FLUENCY IN SPANISH AND ENGLISH (REQUIRED). • KNOWLEDGE OF MEDICAL/BEHAVIORAL HEALTH TERMINOLOGY. • STRONG COMMUNICATION AND INTERPERSONAL SKILLS TO INTERACT WITH PATIENTS EXPERIENCING BEHAVIORAL HEALTH CHALLENGES. • PROFICIENCY IN MICROSOFT OFFICE SUITE, EHR SYSTEMS, AND CLINICAL DOCUMENTATION PROCESSES. • ABILITY TO TYPE 45-55 WPM WITH ACCURACY. • STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL. • ABILITY TO HANDLE CONFIDENTIAL INFORMATION WITH DISCRETION IN COMPLIANCE WITH HIPAA STANDARDS. • TRAUMA-INFORMED AND CULTURALLY SENSITIVE APPROACH TO PATIENT CARE. EDUCATION & EXPERIENCE • HIGH SCHOOL DIPLOMA/GED AND AT LEAST 2 YEARS OF MEDICAL OFFICE, BEHAVIORAL HEALTH, OR ADMINISTRATIVE SUPPORT EXPERIENCE OR ASSOCIATE'S DEGREE WITH 2 YEARS OF OFFICE/CLINICAL SUPPORT EXPERIENCE. • PRIOR EXPERIENCE IN A MENTAL HEALTH, SUBSTANCE USE TREATMENT, OR HEALTHCARE SETTING PREFERRED. • BASIC KNOWLEDGE OF INSURANCE PROCESSES, AUTHORIZATIONS, AND BILLING IS A PLUS. PHYSICAL REQUIREMENTS • ABILITY TO SIT, LISTEN, AND COMMUNICATE EFFECTIVELY WITH PATIENTS AND STAFF. • FREQUENT USE OF HANDS FOR DATA ENTRY, FILING, AND CLINICAL DOCUMENTATION. • OCCASIONAL STANDING, WALKING, AND LIFTING/PUSHING UP TO 25 LBS. • REASONABLE ACCOMMODATIONS AVAILABLE FOR QUALIFIED APPLICANTS WITH DISABILITIES. WHY JOIN US? AT COMHAR, YOU'LL JOIN A TEAM DEDICATED TO IMPROVING THE LIVES OF INDIVIDUALS AND FAMILIES IMPACTED BY MENTAL ILLNESS, SUBSTANCE USE DISORDERS, AND CO-OCCURRING CONDITIONS. AS THE BILINGUAL OFFICE TECHNICIAN, YOU WILL BE THE FIRST POINT OF CONTACT FOR PATIENTS SEEKING CARE HELPING TO REMOVE BARRIERS, FOSTER TRUST, AND ENSURE ACCESS TO HIGH-QUALITY BEHAVIORAL HEALTH TREATMENT. Requirements Office Technician Education, Employment and Credential Requirements High School Diploma (or GED) and at least two (2) years office experience or related experience; Associate's Degree and at least two (2) years of office experience. Must be proficient in Microsoft Office Programs. Bilingual (English and Spanish) skills required. Understanding of basic accounting, and personnel management. Valid PA State Criminal, FBI, Child Abuse clearances. Clearances must be updated every 3 years per COMHAR policy. Must have a current ACT 31 (Recognizing and Reporting Child Abuse Certificate). Licensed individuals must renew every two (2) years. Non-licensed individuals must renew every five (5) years. Adult and Child CPR w/AED & First Aid certification required. Salary Description $17.00/HR or Salary $35,360.00
    $17 hourly 60d+ ago
  • Dental Patient Coordinator 2

    South Jersey Smiles 4.6company rating

    Patient access representative job in Moorestown, NJ

    Do you want to be part of something where your contributions will be vital to the growth and success of our practice? Do you want to join an amazing culture where the entire team loves working together for a greater purpose? If you answered with an enthusiastic YES to those questions, then you are exactly what we want as one of the faces of our dental office and a pillar of strength inside our team! We are looking for an individual with great interpersonal skills, who enjoys multi-tasking and organization. Experience in the dental field is a plus Responsibilities for this position include but are not limited to: Managing Phones, Office and patient communication, intake forms, payment collections, and being an brand ambassador for the office. This will be considered a full time position- we provide health benefits, 401K w/Match, PTO/Vacation, and uniform allowances, off site training. Hours for this position would be: Mon 8-5; Tuesday 8-5; Wednesday 8-4; Thursday 9:30-7; Friday 9-1 If you feel like a good fit for our office- do not hesitate to contact us with your resume and best hours for a call back. Thank you!
    $33k-36k yearly est. 60d+ ago
  • Patient Access Representative - FT, Evenings (3P-11:30P) - Abington ED

    Kennedy Medical Group, Practice, PC

    Patient access representative job in Montgomery, PA

    Job Details 3P-11:30P - 3 holidays a year Week 1: Sun., Mon., Tues., Wed., Fri. Week 2: Mon., Tues., Wed., Thurs., Sat. Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned Requests photo ID and insurance cards, scanning copies Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols Assures regulatory and compliance requirements are met Achieves individual and team performance metrics Communicates and collects out-of-pocket liability from patients at the time of service Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department) Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Knowledge of medical terminology and/or third-party insurance coverage including managed care plans Strong verbal and written communication and customer service skills Meticulous attention to detail Minimum Education and Experience Requirements Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement. Work Shift Workday Evening (United States of America) Worker Sub Type Regular Employee Entity Abington Memorial Hospital Primary Location Address 1200 Old York Road, Abington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here
    $29k-38k yearly est. Auto-Apply 27d ago
  • Open Access Coordinator

    U. S. Digestive Health

    Patient access representative job in Lansdale, PA

    Full-time Description Reports to: Open Access Supervisor and Manager Summary/Objective: Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program Essential Functions Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access. Receive and distribute medical screening forms to the Open Access team. Monitors incoming text messages to the Open Access team and distributes or responds as appropriate. Competencies Excellent customer service. Ability to work cooperatively with managers and peers. Excellent oral and written communication skills are required. Supervisory Responsibility: None Physical Demands Sitting for long periods of time. Repetitive hand movement due to extended computer use. Extensive phone and computer usage. Position Type/Expected Hours of WorkFull Time / 40 hours of work per week Travel Some intermittent travel may be required for training. Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Benefits: 401(k) Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Uniform allowance Vision insurance Schedule: Day shift Monday to Friday No weekends Work Location: In person Requirements Education and Experience MA Medical office experience preferred. Bilingual is a plus. Skills in Microsoft Office (Outlook, Teams, Excel) preferred. Previous EPIC experience is preferred.
    $29k-38k yearly est. 60d+ ago
  • Life Insurance Clerk

    Collabera 4.5company rating

    Patient access representative job in Feasterville, PA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Description: • End result/objective which the project exists to achieve • Provide policy benefits to our Insured's/Beneficiaries in compliance with policy language. • Make accurate and compliant decisions related to life claims adjudication. • Analyzing claims to determine eligible benefits through validation of policy status and policy language. • Determining need for additional documentation to clarify discrepancies or incomplete information. • Evaluating information received and adjudicating claim, within authority level, in accordance with the policy language. • Consult with technical audit to insure proper claims determination. • Maintain quality and production goals on a consistent basis. • Complete daily reports (e.g. daily work records) to provide data to assess productivity and quality. Qualifications Minimum Knowledge necessary: • High school diploma required/Bachelor's Degree preferred. • 2-5 years experience in life insurance claims processing. • Sound judgement and decision making. • Highly organized, dependable and flexible. • Strong analytical skills and detail oriented. • Excellent interpersonal skills. • Ability to work independently as well as within a team. • Proficient PC skills (MS Office, Internet). • Ability to multi-task. Additional Information Thanks Regards, Ujjwal Mane **************************** Phone: ************
    $32k-40k yearly est. Easy Apply 13h ago
  • Patient Care Coordinator

    Clover Health

    Patient access representative job in Mercerville, NJ

    At Clover Health, our mission is simple but powerful: to improve every life by delivering care that is high-quality, accessible, and rooted in compassion and innovation. Our Clover Care Services (CCS) team brings this mission to life by offering personalized, proactive support to our members while partnering closely with providers to elevate outcomes across the community. Powered by Clover Assistant, our advanced data-driven platform, we combine technology with the heart of caregiving, empowering patients, supporting providers, and transforming the way care is delivered. We are seeking a Patient Care Coordinator, a crucial Licensed Practical Nurse (LPN) role, for our Clover Home Care teams. As the central point of contact for patients, caregivers, and providers, you will be responsible for overseeing and coordinating patient care to ensure seamless communication and exceptional service. As a Patient Care Coordinator (LPN), you will: Facilitate communication between patients, caregivers, providers, and external agencies. Coordinate care by processing all physician orders, including scheduling patient visits and processing prescriptions and home health orders. Resolve patient issues by responding to member inquiries and resolving concerns with professionalism. Document and update all relevant patient information in the electronic medical records (EMR). Assist the Practice Manager with daily office operations to meet performance standards. You should get in touch if: You hold a current and valid Licensed Practical Nurse (LPN) license in the state of New Jersey or Georgia. You have an active Basic Life Support (BLS) certification. You are fluent in English and Spanish (required for NJ candidates only) , both verbally and in writing. You have at least two years of experience in clinical care coordination. You have experience in home care, primary care, or similar setting (preferred). You are comfortable adapting to evolving technology and workflows, with solid computer proficiency and experience using electronic medical records (EMRs). Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy. Full-time hourly employees accrue up to 18 days of vacation per year. Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Reimbursement for office setup expenses Monthly internet stipend Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $25 to $31/hour. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
    $25-31 hourly Auto-Apply 60d+ ago
  • Patient Access Rep (Buckingham, PA)

    Tuhs

    Patient access representative job in Philadelphia, PA

    Patient Access Rep (Buckingham, PA) - (256319) Description Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations. EducationHigh School Diploma or Equivalent RequiredExperience3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare RequiredLicenses Your Tomorrow is Here!Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc. , and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!Equal Opportunity Employer/Veterans/DisabledAn Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Your Tomorrow is Here! As one of the first cancer hospitals in the country, Fox Chase Cancer Center has been a national leader in cancer treatment, research, and prevention for more than 100 years. Fox Chase Cancer Center, part of the Temple University Health System, is committed to providing the best treatment options for our patients, and delivering that care with compassion. At Fox Chase, we consider defeating cancer to be our calling. Our unique culture allows employees to work collaboratively with a single, shared focus, regardless of which department they're in. It's essential for us to recruit not only the best talent in hospital care, but hire well-qualified prospective employees who are committed to serving our patients with the passion and excellence for which Fox Chase is known. Apply today to be part of the future of prevailing over cancer. Primary Location: Pennsylvania-PhiladelphiaJob: Clerical ServicesSchedule: Full-time Shift: Day JobEmployee Status: Regular
    $29k-38k yearly est. Auto-Apply 3h ago
  • Patient Services Rep I

    Good Shepherd Rehab 4.6company rating

    Patient access representative job in Bryn Mawr, PA

    * Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience * Instruct patients to complete documents and forms such as intake and insurance forms. * Schedule, cancel and confirm patient appointments. * Compile, record and archive medical charts, reports, and correspondence with confidentiality. * Operate telephones and direct calls, emails and documents to appropriate staff. * Transmit correspondence and medical records by mail, e-mail, or fax. * Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms. * Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services. * Assist billing department with insurance denials via monitoring and working worklists in the electronic medical records system * Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist. * Manages patient interactions and implements service recovery techniques to ensure positive patient relations. * Clean and organize work area and disinfect equipment after treatment * Participate in daily log recording as required per site. * Change linens, such as bed sheets and pillow cases. * Contribute to a creative culture of daily continuous improvement * ESSENTIAL FUNCTIONS * PATIENT/CUSTOMER * Essential Accountabilities * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Is professional in all actions and appearance * Ensure compliance with regulatory parameters * Uses resources wisely - as if they were one's own. * Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System. * Demonstrates a personal commitment to ensuring a clean and safe working environment. * Anticipates patients'/customers' needs and acts accordingly. * Works to enhance patient satisfaction * Assist patients and families * Analyzes problems from the customers' point of view. * Honors patient/customer/employee confidentiality. * Seeks feedback on how to improve performance and offers constructive feedback, as well. * Applies learning for improved performance. * Presents self professionally & demonstrates professional behavior during interactions with others * Strives to understand and value differences in others' race, nationality, gender, age, background, experience, and style. * Customer Service Skills * Utilizes AIDET principles to enhance communication. * PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Patient Care Providers * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. * Validation of annual competencies required for the position * OPERATIONS * Essential Accountabilities * Scheduling Functions * Patient Identification * Pre-Reg/Registration-Patient Information Updates * Check-in Process * Check-out Process * Cash Collection * Reconciliation and deposit. * Insurance Verification Process * Email * Management of Medical Records * Financial Counselor * Department Productivity and goals (site specific) * Site Opening Function * Site Closing Function * Ability to Multi-Task * Understanding Clinical Work Processes * Attendance/Time Management * Involvement in Departmental Meetings * Personal Impact * Health System ID is worn in accordance to GSPP policy * Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc) * Flexible and readily adopts new processes and engages in practice operation changes QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * Previous healthcare experience preferred * Licenses / Certifications * IDX Certification required * Sunrise Billing system certification may be required
    $31k-35k yearly est. 37d ago
  • Merrill Onboarding & Maintenance Account Management Ops Representative

    Bank of America Corporation 4.7company rating

    Patient access representative job in Pennington, NJ

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! : This job is responsible for standard activities supporting the creation, onboarding and maintenance of accounts, according to the established guidelines and procedures. Key responsibilities include providing quality service and effective, efficient operations support for internal business partners and external clients. Job expectations include operating with a standard level of independence, and referring to their team lead or manager for direction and support with more complex issues and escalations. Responsibilities: * Performs onboarding and maintenance of accounts and reviewing required account documentation. * Responds to client inquiries via numerous channels to support operational efficiency and quality client service * Performs basic research, follow-up and resolution of routine research requests * Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate * Provides general operational support including handling inbound calls, mail sorting, and mail distribution * Reviews and approves required account documentation Skills: * Account Management * Customer and Client Focus * Oral Communications * Research * Attention to Detail * Collaboration * Written Communications * Prioritization * Recording/Organizing Information * Result Orientation LOB Job Description: Wealth Management Operations (WMO) provides end-to-end operational support that drives the client experience for Wealth Management advisory partners and their clients. Within WMO, the Onboarding & Maintenance Support teams execute manual processes and monitor automated processes to gather and maintain required information that identifies client accounts and features such as legal name(s), address, product type, beneficiaries, etc. to accurately open, modify or close accounts. Upon the receipt of new account and/or maintenance request from the Merrill Branch Office, the Support Onboarding, Maintenance, and Associated Data - Brokerage team ensures all documentation, regulatory requirements, and required client correspondence have been met for the account to be opened and/or updated. Requests may be returned for additional or incorrect information and a secondary review is completed on higher risk requests. The account management is complete once the request is decisioned. Required Skills: A successful Account Management Ops Representative on this team: * Performs an accuracy, completeness, and risk assessment of documentation or client account information, identifies and resolves any discrepancies or gaps, then approves/declines the request for account opening or maintenance according to the established written guidelines and procedures. * Researches and resolves data errors by applying procedures and engaging support partners when needed. * Responds to internal business partner inquiries related to errors via phone and email and escalates more challenging issues to leadership as needed. * Understands the process flow from end-to-end including the reasons for each step, the process controls, the risks within the process, and the upstream/downstream impacts of their work based on an understanding of how the work impacts other operational units. Desired Skills: * Oral Communications * Written Communications * Customer and Client Focus * Attention to Detail * Results Driven * Numerical Reasoning" Shift: 1st shift (United States of America) Hours Per Week: 40
    $60k-84k yearly est. 6d ago
  • PATIENT SERVICES REP PRN

    Dev 4.2company rating

    Patient access representative job in Camden, NJ

    Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.
    $32k-38k yearly est. 13h ago
  • Scheduling Specialist

    Adapthealth

    Patient access representative job in Phoenixville, PA

    The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.
    $33k-56k yearly est. 60d+ ago
  • Registrar, FULL TIME, Ambulatory Surgery Center

    Nuehealth 3.6company rating

    Patient access representative job in Bryn Mawr, PA

    Admits patients to the Facility following the established policies and procedures. 2. Assembles patient medical record forms and prepares patient identification. 3. Assists Medical Billing Specialist in obtaining pertinent information to register patient and attaches proper means to document patient identity. 4. Provides pertinent information to the patient's family in the waiting area according to policies and procedures. 5. Monitors waiting area. 6. Coordinates reception area activities for effective communication with all areas of the Facility. 7. Answers telephone and intercom courteously and in a quiet, pleasant voice. 8. Accepts and relays messages effectively. 9. Informs physician's office of admissions and activities concerning admissions. 10. Distributes surgery schedule. 11. Maintains and protects each patient's right to confidentiality. 12. Identifies emergencies and initiates appropriate response. 13. Assumes clerical duties and responsibilities as necessary. 14. Assists in ordering and stocking supplies. 15. Maintains order and cleanliness of the front desk. 16. Prepares all bank deposits following Facility cash controls as requested. 17. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 18. Generate and distribute physician medical record deficiencies at a minimum of once a month. Prepares CQI report from physician deficiency report and summarizes physician responses. 19. Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record. 20. Assists with preparation and maintenance of Facility records and reports. 21. Generate and distribute Physician Check List monthly. 22. Prepares CQI report from Physician Check List responses. 23. Coordinates the collection, processing, maintenance, storage, retrieval and distribution of medical records according to established policies and procedures. a. Maintains a filing system that meets Facility requirements for medical records. b. Provides organized storage system for timely retrieval of individual medical records and maintains charge-out and follow-up controls of records. c. Maintains the confidentiality, security and physical safety of Facility medical records. d. Provides information, according to confidentiality policies, to those parties who are engaged in research or study projects involving patient care and utilization of services. e. Reviews medical records for timely completion, accuracy and informs the Facility Administrator about delinquent or incomplete medical records. 24. Adheres to established procedures for cross referencing and indexing medical records. a. Maintains necessary index-references for Facility needs and following established procedures. b. Maintains the admission register and all other systems involving patient information. c. Maintains the physician/procedure index. 25. Collects statistical data relevant to the operation of the Facility. a. Reviews the contents of medical records to identify information to be extracted. b. Prepares and presents data and reports on approved forms. c. Completes vital statistics on deaths and reportable diseases. d. Upon request, provides information to those involved in research projects and studies. e. Collects data required for support of continuous quality improvement activities. 26. Adheres to medico-legal requirements when answering correspondence and inquiries. a. Maintains and controls the release of information to authorized persons only. b. Prepares records or correspondence according to Facility needs.
    $38k-55k yearly est. 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Burlington, NJ

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-36k yearly est. 13h ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Doylestown, PA?

The average patient access representative in Doylestown, PA earns between $26,000 and $43,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Doylestown, PA

$33,000

What are the biggest employers of Patient Access Representatives in Doylestown, PA?

The biggest employers of Patient Access Representatives in Doylestown, PA are:
  1. Thomas Jefferson University
  2. Kennedy Medical Group, Practice, PC
  3. U. S. Digestive Health
Job type you want
Full Time
Part Time
Internship
Temporary