Patient access representative jobs in Fishkill, NY

Title-Patient Registrar Shift 8 to 4 pm Monday to Friday Pay- $19 /hr to $23/hr 6 months of Contract with possible extensions Duties & Responsibilities / Requirements High School Diploma or GED (required); some college coursework (preferred) Minimum 1 year of clerical experience (required); 5 years preferred EMR experience with the ability to multitask Bilingual Spanish speaking (preferred) Data entry speed of 4,500 keystrokes per hour (required) Knowledge of health insurance benefits and requirements (preferred) Familiarity with ICD-9 and CPT-4 coding (preferred) COVID vaccination copy required Strong customer service, communication, telephone, computer, and keyboard skills (required) Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. If Interested, you can reach me on my number ************** or email me at *******************************

Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus

The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience ESSENTIAL DUTIES AND RESPONSIBILITIES: Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests. Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure. Takes appropriate action in responding to questions from patients. Checks insurance eligibility Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure. Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR. Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test. Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services. Schedules post-op follow-up as needed and provides any other directional information. Reviews provider's schedule for accuracy, and reschedules appointments as needed. Completes requests for medical records or information following HIPAA guidelines. Other job duties as assigned. EDUCATION AND EXPERIENCE: Minimum of a High School diploma; Associates Degree preferred. 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience. Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers. Proven history of providing exceptional patient service Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner Ability to multi-task in a busy medical practice. Able to work both independently and collaboratively in a team environment. Able to manage demanding workload with accuracy. Working knowledge of EMR and Microsoft Office products preferred Willingness to travel to designated Premier Medical Group locations. Premier Medical Group is an Equal Opportunity Employer

Job DescriptionAFC Urgent Care - Scarsdale Benefits/Perks Paid time off (For Full - Time Only) Health insurance (For Full - Time Only) Dental insurance (For Full - Time Only) Great small business work environment Flexible scheduling Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Cornerstone Family Healthcare is actively recruiting for a Patient Engagement Specialist to join our growing team in Newburgh. RATE OF PAY/SALARY: $18.00 per hour STATUS: Part-Time (15 hours per week) CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. General Purpose: The SHC Patient Engagement Specialist assists patients with navigating the healthcare system and negotiating services. The SHC Peer will work in partnership with Case Management providing concrete support services to patients managed in HIV Primary Care. Description of Duties: * Incorporate best practices regarding confidentiality into all job duties and communications in accordance with Article 27-F, CFH policies and procedures, and other applicable regulations. * Engage patients through one-on-one relationship building, treatment education, advocacy, and support. * Assist with making referrals to care management and coordinate other services as needed * Provide mentoring, emotional support, and a buddy system to patients improving the continuum of care. * Empower patients with HIV education (treatment adherence, U=U, PrEP, etc.), provide appointment reminders, follow up and reschedule missed appointments, communicate with case manager and provider, provide strategies for antiretroviral adherence. * Function as a liaison between the patient and their case manager and the Provider. * Submit timely progress notes documenting patient encounters/activities. * Participate in community events. * Attend Peer Certification Program. * Participate and assist in organizing community events, i.e. World AIDS Day, National HIV Testing Day, etc. * Attend monthly educational forums. * Attend weekly supervision. * Participate in department meetings and other required meetings. * Be familiar with and adhere to all clinical, administrative, and general policies and procedures as outlined in the Cornerstone Family Healthcare Policy and Procedure Manual and Employee Handbook. * Maintain confidentiality of all aspects of Cornerstone Family Healthcare including, but not limited to, patient confidentiality, financials, and employee relations. * Perform other duties as assigned. Requirements * High School diploma or GED. * Familiarity with life issues facing the priority population(s), including HIV/AIDS, behavioral health, or other chronic illness. Understanding community-level work and the importance of collaborating and coordinating with other organizations is needed. Bilingual (English/Spanish) preferred. * Knowledge of HIV/AIDS, PrEP, STIs, and community resources, etc. * Must have a cross-cultural sensitivity and ability to communicate with people of diverse backgrounds. * Must be able to maintain a non-judgmental attitude. * Must be able to maintain strict confidentiality and withstand the stress and pressure of dealing with HIV risk populations, and people living with HIV/AIDS. * Travel/Time Requirement: Must have a valid, unrestricted driver's license and independent means of transportation for frequent travel to locations throughout the assigned county as well as to the offices of Cornerstone * Bilingual a plus

Performs patient registration and customer service functions by collecting patient information and entering the patient information into the computer for patients seeking service from the majority of the Hospital Departments. Also functions as hospital's switchboard operator. SPECIFIC ELEMENTS AND ESSENTIAL FUNCTIONS Gathers and records complete and accurate information to register patients into hospital electronic health records. Recognizes and responds to customer needs. Assists with all inquiries and works to resolve patient issues brought forth.as appropriate. Functions as Hospital switchboard operator. Obtains necessary signatures on consent forms for treatment and payment, in compliance with state, federal, hospital and insurance regulations. Identifies patient co-pay/deductible information Communicates co-pay or deductible information to respective patients. Collects patient co-pays and deductibles. Obtains insurance authorizations for inpatient/observation services. Promotes cooperative relationships with other departments to enhance services to all customers. Is especially supportive of collaborative efforts within patient accounting. Demonstrates excellent organizational skills, ability to manage time and make decisions promptly. Adjusts rapidly to changing situations and demands. Assist in locating correct patient addresses for returned mail generated by the Patient Finance Department. All job requirements listed indicate the minimum level of knowledge, skills and ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Employees will be required to perform other job-related instructions given by their supervisor, subject to reasonable accommodation. Hours: Full Time, Various shifts. Flexibility and weekend shifts required. Salary: $18.74 - $21.38 per hour based on experience. Company Overview: Ellenville Regional Hospital is a non-profit, community focused hospital based in New York's Hudson Valley. We support our local community with health, wellness, specialty services and readily available diagnostic testing. We are centrally located for residents in surrounding areas to access our subacute rehabilitation programs, specialists and ambulatory services. Our healthcare is delivered with compassion and respect based on our commitment to improving our community health through excellence, innovation and state-of-the-art technologies. Benefits: Medical Benefits Health Insurance Dental Vision Life Insurance - Employer Sponsored, Supplemental Life Insurance PTO Vacation Time Sick Time Paid Holidays Personal Time Bereavement 403(b) Employee Assistance Program Tuition Assistance Discount Program Virtual fitness, mindfulness and nutrition app Healthcare Concierge Service MetLife Legal Plan LifeLock Identity Protection Nationwide Pet Insurance Requirements Experience: Required - 1 year of customer service experience. Preferred - 2 years of customer service experience in a healthcare specific setting Education: High School Diploma or equivalent required Skills: Multitasking abilities required Proficient in Microsoft Office including Word and Excel Proficiency in medical terminology preferred Strong organizational, interpersonal relationship and communication skills Salary Description $18.74 - $21.38

Job Description Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices. Responsibilities include but are not limited to: Interacting with patients; practicing effective, courteous communication Working the front desk Scheduling patient appointments and in-office procedures Managing the physician's schedules and preparing letters and reports and handling special projects as assigned Handle all letters for patients and assist with patient requests related to their treatment at our practice Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed Attributes that are ideal in this role include: Good judgement and takes initiative. Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition. Passionate about providing excellent patient care. Ability to work independently and as part of the team. Qualifications: A successful candidate must possess a bachelor's degree or higher. Medical office experience is a plus; related job experience is required Interest in the field of reproductive medicine is a must. Excellent organizational and interpersonal skills are required Strong verbal and written communication skills are a must Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. Job Type: Full-time Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM. Starting Pay: $20.00-$22.00 per hour What We Offer: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days: 5:30am - 2:00pm OR 6:30am-3pm Evening: 3:30pm - 12am Payrate: $21/hr A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. • Registers new patients and assists them in completion of necessary forms. • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system. • Scans completed forms, identification, and insurance cards into patient documents folder. • Schedules future appointments based on procedure type, time requirements, and provider schedules. • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures. • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary. • Accepts payments, issues receipts, and reconciles cash drawer daily. • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care. • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people. • Provides translation for non-English speaking patients, their families, and staff if bilingual. • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request. • Accept and directs deliveries of medical/office supplies and mail. • Perform general office duties, such as document preparation, scanning, mailing, and filing. • Maintains a professional appearance and a clean, safe environment. • Respects patients by recognizing their rights; maintaining confidentiality. • Utilizes technology, including specialized software as applicable, to maximize productivity. • Develops and maintains electronic files as necessary. • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

Hours: Monday - Friday 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices. Responsibilities include but are not limited to: Interacting with patients; practicing effective, courteous communication Working the front desk Scheduling patient appointments and in-office procedures Managing the physician's schedules and preparing letters and reports and handling special projects as assigned Handle all letters for patients and assist with patient requests related to their treatment at our practice Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed Attributes that are ideal in this role include: Good judgement and takes initiative. Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition. Passionate about providing excellent patient care. Ability to work independently and as part of the team. Qualifications: A successful candidate must possess a bachelor's degree or higher. Medical office experience is a plus; related job experience is required Interest in the field of reproductive medicine is a must. Excellent organizational and interpersonal skills are required Strong verbal and written communication skills are a must Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus. Job Type: Full-time Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM. Starting Pay: $20.00-$22.00 per hour What We Offer: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match

State of Location: New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative - Part-time Harrison, NY Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Job Title: Patient Care Representative - Valhalla, New York (Westchester Medical Center) Pay Grade: 07Exempt (Y/N): No Reports To: Patient Care Supervisor Date Revised: 9/14/2023 Hourly Wage: $18.00 an hour is based in the Westchester Medical Center, Valhalla NY) Summary: Providing both emergency and non-emergency scheduling of patient transportation. At the direction of the Patient Care Supervisor, the Patient Care Representative will perform and/or assist with scheduling patient care transportation in both the pre-hospital and post hospital setting inclusive of inter-facility transportation for both private patient transportation from the community as well as contracted medical facilities. Main Duties and Responsibilities: Maintains courteous and cooperative working relationships with all levels of management and employees, physicians, patients/parents, guarantors, third-party representatives and the general public. Coordinate ambulance transportation for contracted medical facilities, private patients and insurance companies Field all incoming telephonic transport requests in a timely and profession manner, ensuring accurate demographics, billing information and authorizations has been obtained Field any incoming complaints on common operations and missing items. Generate an incident report and forward to appropriate supervisor. Provides accurate summary of personal productivity to Supervisor on a daily/weekly/monthly basis. Minimum Qualifications: High School diploma or equivalent required. One year patient care experience and or general customer service. Familiarity with health insurance verifications, authorizations and medical terminology preferred. Documentation skills. Work Environment: Work is performed under basically normal working conditions, as in a standard office environment. Physical Requirements: High level of sitting/working at desk. Light physical effort (lift/carry up to 10 lbs.).

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 12pm-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more!

Metro Physical & Aquatic Therapy is a comprehensive multidisciplinary company who offers Physical, Occupational, Speech Therapy, Massage and Acupuncture services. We take great pride in inspiring our team to create an everlasting bond with our patients, our doctors, and our community. But it's not just what we do, it's who we are. We are driven by our mission to continually invest in our people and offer the best workplace environment possible. Job Description We are currently hiring a Clinic Support Associate for immediate, long-term employment. Our expectations of a clinic support associate is to do any clinic support duties such as Front Desk and Aiding. You'll help manage front desk operations and assist clinicians with patient care - ensuring a smooth, welcoming experience for every patient. If you're looking for a hands-on role in a fast-growing field where you can make a real impact, this is a great opportunity to learn and grow with an expert team. Apply today and join a team that puts patients and people first. Days & Hours: Tuesday/Thursday 12pm-8pm Essential Responsibilities Greets and welcomes patients and visitors with an upbeat attitude and warm, inviting smile-whether in person or over the phone-while answering or directing inquiries and efficiently checking in patients. Delivers a high level of customer service by ensuring patient satisfaction, optimizing provider time, and maximizing treatment room utilization through accurate appointment scheduling in person or via phone. Manages scheduling operations with a focus on growth, including maximizing provider availability and treatment room usage. Maintains on-time patient flow by promptly notifying clinicians of patient arrivals, monitoring service delivery against the schedule, and alerting providers of any delays. Receives and processes incoming faxes promptly, ensuring timely communication and documentation. Performs accurate data entry into the Electronic Medical Record (EMR) system, including patient information, treatment plans, and updates. Generates reports, logs, and lists, including financial reconciliations and patient retention tracking, with a high level of accuracy. Ensures co-pays are tallied, reconciled, and manages credit extended to patients. Sets up new and returning patient cases in Theraoffice, including obtaining and verifying demographic and insurance information. Contacts treating physicians to obtain updated prescriptions for Occupational and Physical Therapy treatments and obtains Plans of Care, updating the system accordingly. Assists patients during therapy by applying heat packs, paraffin dips, helping into pools and onto equipment, monitoring exercise, and guiding through prescribed routines. Educates patients on proper equipment use and exercise techniques to ensure safety and effectiveness. Prepares patients for therapy treatments by providing comfort, assistance, and reassurance. Provides information to patients by answering questions, addressing concerns, and alleviating fears with empathy and professionalism. Maintains patient confidentiality and protects sensitive information in compliance with HIPAA guidelines and clinic policies. Maintains a safe, clean, and organized environment by complying with all procedures, rules, and regulations. Performs light cleaning duties including laundry, treatment table turnover (cleaning and sanitizing), and garbage disposal to ensure a hygienic treatment area. Prepares treatment rooms by sterilizing and delivering equipment and supplies, positioning equipment for therapist access, assisting patients on equipment, and following prescribed protocols before patient arrival. Answers calls from physicians, hospitals, and patients, demonstrating exemplary customer service skills. Maintains physical therapy supplies inventory by monitoring stock levels, anticipating needs, placing and expediting orders, and verifying receipt of supplies. Performs other duties and assignments as required to support clinic operations and patient care Physical Requirements While performing the duties of this job, the staff member is frequently required to walk, stand; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The staff member can regularly lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, completing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company's services (may include: visitors, patients, staff members, or others). Qualifications High school diploma or GED is required. One (1) year of medical office experience preferred, with familiarity in EMR systems a plus. One year of experience in a customer service-oriented role is strongly preferred. Proficiency in Google Suite is required. Strong communication skills and the ability to interact professionally with customers, co-workers, and management, while calmly and effectively resolving client concerns Ability to work effectively within a team environment. Excellent interpersonal skills and the ability to quickly adapt to new programs. Ability to successfully complete in-service training. Ability to observe, evaluate, and record patients' conditions, reactions, and changes in physical condition. Ability to maintain a professional attitude and conduct in the welfare of patients. Strong record-keeping and report-writing skills. Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills We're looking for career-minded individuals interested in long term-opportunities, not seasonal or temporary roles Additional Information What We Offer! Competitive compensation package 401(k) plan with company matching options Generous Paid Time Off A rich benefits package, including medical, dental, life and long-term disability insurance Progressive Leadership Development Programs New York's 529 College Savings Program Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. through our partnership with Plum Benefits FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses, travel to & from work Company Events- Annual Family Field Day, Leadership Retreats, and Holiday Awards Celebration And much more!

Job Title: Patient Registrar Schedule: Monday - Friday, 8:00 am - 4:00 pm includes a 30 min break Assignment Length: - 10 weeks assignment (High Possibility of Extension) Education & Certification: High school diploma/GED Other Requirements: Familiarity with computer systems, EHR, EPIC 1 yr clerical exp in medical office setting (required) Knowledge of health insurance benefits/requirements Coding: ICD 9, CPT-4 (preferred). Strong patient care skills and effective communication Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors

JOB TITLE: Patient Service Coordinator DEPARTMENT: Urology STATUS: Full-Time Non-Exempt (Hourly) LOCATION: 50 Eastdale Ave Poughkeepsie, NY 12603 REPORTS TO: Practice Manager SHIFT/CORE HOURS: Monday- Friday 8:00-4:30PM or 8:30AM-5:00PM Exciting Careers Await at Premier Medical Group! Who We Are We are a physician-owned, multi-specialty medical practice with strong roots in the Hudson Valley. At Premier Medical Group, we are dedicated to delivering outstanding, quality healthcare across our community and beyond. Our large and diverse network is comprised of over 500 dedicated team members working across 16 locations, including a robust team of 100 providers offering care in 14 distinct specialties. We pride ourselves on delivering the latest in advanced diagnostic and therapeutic services, compassionate care, and a team-oriented approach. If you're passionate about making a difference and being part of a team committed to improving community health, we want YOU to join us! Who You Are You're a compassionate and results-oriented individual who thrives in a patient-centered healthcare environment! You're a skilled communicator, effortlessly connecting with patients, colleagues, physicians, and the public. You possess strong critical thinking abilities and a positive outlook, tackling challenges with creativity and flexibility. You're eager to contribute to the success of Premier Medical Group, embracing the opportunity to travel to different locations within our network as needed. What we offer • Comprehensive Medical, Dental, and Vision Coverage • Voluntary Benefits (e.g., life insurance, disability) • 22 paid time off days (including holidays) at start, with growth over time • 401(k) with up to 5% Employer Contribution/Profit Sharing • Education Assistance • Employee Assistance Program (EAP) for mental health and wellness support • ...And Much More! The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience ESSENTIAL DUTIES AND RESPONSIBILITIES: Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests. Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure. Takes appropriate action in responding to questions from patients. Checks insurance eligibility Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure. Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR. Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test. Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services. Schedules post-op follow-up as needed and provides any other directional information. Reviews provider's schedule for accuracy, and reschedules appointments as needed. Completes requests for medical records or information following HIPAA guidelines. Other job duties as assigned. EDUCATION AND EXPERIENCE: Minimum of a High School diploma; Associates Degree preferred. 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience. Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers. Proven history of providing exceptional patient service Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner Ability to multi-task in a busy medical practice. Able to work both independently and collaboratively in a team environment. Able to manage demanding workload with accuracy. Working knowledge of EMR and Microsoft Office products preferred Willingness to travel to designated Premier Medical Group locations. Premier Medical Group is an Equal Opportunity Employer

Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Newburgh. RATE OF PAY/SALARY: $19.80 per hour *** (Plus opportunity for quarterly incentive of up to $1,000 per quarter) WORK LOCATION(S): Newburgh, NY WORK SCHEDULE: 4 Day Work Week: Mon/Tues; 7:45 AM- 8:00 PM | Sat/Sun 8:45 AM - 5:00 PM | OFF on Wed, Thurs, Fri CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation. General Purpose: The Patient Services Representative will perform general patient registration responsibilities and general office duties to support the operations of their respective department. Description of Duties: Demonstrates excellent customer service skills at all times by: Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. Monitors the patient waiting area and ensures that it is kept clean and orderly. Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. 2. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: Verifies patient information at each visit and makes necessary updates in the practice management system. Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). Collects copayments and visit payments at the time of registration. Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. 3. Participates as part of a Care Team, including but not limited to: Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day. Participates in Quality Improvement activities with the Care Team or department. Requirements High School Diploma or Equivalency At least one-year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure Bilingual (English/Spanish) TYPICAL WORK SCHEDULE: 4 Day Work Week: Mon/Tues; 7:45 AM- 8:00 PM | Sat/Sun 8:45 AM - 5:00 PM | OFF on Wed, Thurs, Fri Salary Description $19.80 per hour

Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days - 8:30am - 5pm or 10am-7pm Evening - 3pm - 12am or 6pm-3am Nights - 11pm - 8 am A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. Responsibilities: • Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure. • Registers new patients and assists them in completion of necessary forms. • Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system. • Scans completed forms, identification, and insurance cards into patient documents folder. • Schedules future appointments based on procedure type, time requirements, and provider schedules. • Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures. • Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary. • Accepts payments, issues receipts, and reconciles cash drawer daily. • Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care. • Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people. • Provides translation for non-English speaking patients, their families, and staff if bilingual. • Create correspondence to patients who failed to keep appointments in accordance with policy and provider request. • Accept and directs deliveries of medical/office supplies and mail. • Perform general office duties, such as document preparation, scanning, mailing, and filing. • Maintains a professional appearance and a clean, safe environment. • Respects patients by recognizing their rights; maintaining confidentiality. • Utilizes technology, including specialized software as applicable, to maximize productivity. • Develops and maintains electronic files as necessary. • Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties. • Other duties as assigned. Qualifications/Requirements: Experience: Minimum of one (1) year of customer service and/or medical office experience preferred. Education: High school diploma or equivalent required. Associates degree from an accredited institution preferred.

State of Location: New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative- 40 hours/week (full-time) Hartsdale, NY Pay rate: $20/hour Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com