Patient Access Representative - ER
Patient access representative job in Bellaire, TX
Premier Medical Resources is hiring for a Full-Time Patient Access Representative - ER! The Patient Access Representative ER serves as a liaison between the patient and payers to collect and receive patient information to generate an account for services provided. The Patient Access Representative will be responsible for facilitating patient tracking and billing by obtaining pertinent patient demographic information and collecting financial obligations for care provided by the facility.
ESSENTIAL FUNCTIONS:
• Verifies insurance benefits for all plans associated with patients, confirming the correct payor and plan is entered into the patient accounting system.
• Obtains insurance referrals and/or authorizations as required by individual insurance plans, documenting authorization/referral numbers in the appropriate fields for accurate billing.
• Collect, verify, and accurately enter patient demographic information to ensure seamless revenue cycle processing.
• Adhere to facility protocols when modifying clinically sensitive data, such as patient name, date of birth, or gender, after admission.
• Monitor and clear all work queues daily, ensuring all account elements are secured for billing.
• Secure patient accounts to optimize hospital reimbursement while maintaining a customer-focused approach.
• Deliver exceptional customer service throughout the registration process.
• Enhance collection efficiency and accuracy by securing payments at the time of service.
• Proactively contact patients or guarantors before their service date to provide estimated payment details, documenting all successful and unsuccessful contact attempts.
• Verify copay information on insurance cards against account records for accuracy.
• Collect patient payments at the time of service, accurately documenting the amount and payment method.
• Ensure complete and precise documentation for each visit to maintain compliance with hospital and government regulations.
• Track and maintain personal productivity statistics to support departmental quality improvement efforts.
• Welcome patients upon arrival and provide relevant information.
• Assist patients in completing necessary forms and documentation.
• Verify the accuracy and completeness of patient forms and input demographic details into the EMR system.
• Answer and manage incoming calls, addressing inquiries and directing calls as needed.
• Forward calls and messages to the appropriate medical staff.
• Keep patients' families informed about their loved one's status.
• Prepare and label patient charts accurately.
• Manage incoming and outgoing mail for the office.
• Maintain a clean, organized, and welcoming reception area, including the arrangement of magazines.
• Follow workplace safety guidelines, promptly reporting accidents and addressing minor hazards.
• Communicate with peers and management regarding identified workplace hazards.
• Uphold patient privacy and confidentiality in compliance with HIPAA regulations and company policies.
• Adhere to company standards of business conduct.
• Perform other related tasks as needed.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge of administrative and clerical procedures, including word processing, file management, and general office operations.
• Strong computer skills, including expertise in Microsoft Office Suite (Outlook, Excel, and Word).
• Solid attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to maintain self-control by remaining composed, managing emotions effectively, and handling challenging situations with professionalism.
• Ability to maintain high stress tolerance by accepting constructive feedback and managing high-pressure situations calmly and efficiently.
• Ability to adapt to workplace changes with flexibility, embracing new challenges and varying work responsibilities.
• Ability to work independently with minimal supervision, demonstrating self-motivation and accountability.
• Demonstrate strong organizational and task-oriented skills by establishing and maintaining efficient systems to optimize workflow and ensure smooth, timely patient flow.
• Ability to multitask simultaneously while maintaining quality and accuracy.
• Exhibit polished and professional communication skills, ensuring clear, courteous patient interactions and exceptional phone etiquette.
• Provide outstanding customer service by understanding and addressing patient needs while building positive relationships. EDUCATION AND EXPERIENCE:
• High School Diploma or equivalent
• One (1) year of experience as an admission representative performing all aspects of the registration process BENEFITS: • 3 Medical Plans • 2 Dental Plans • 2 Vision Plans • Employee Assistant Program • Short- and Long-Term Disability Insurance • Accidental Death & Dismemberment Plan • 401(k) with a 2-year vesting • PTO + Holidays
Please visit our website for more information:
www.pmr-healthcare.com
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.
Patient Access Representative
Patient access representative job in Houston, TX
Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.
Auto-ApplyREGISTRAR-BEAUMONT
Patient access representative job in Houston, TX
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District Wide - Accepting Year Round
Patient Access Representative
Patient access representative job in Houston, TX
Job Description
Patient Access Representative / Medical Assistant
Pay Rate: $16/hour
Shift: Monday-Friday, 8:00 AM - 5:00 PM
Dean's Professional Services is actively seeking a Patient Access Representative / Medical Assistant to join our team in Houston, TX. This position plays a key role in supporting front office and administrative functions to ensure an efficient and positive patient experience.
Responsibilities
Schedule patient appointments and maintain accurate records
Perform insurance verification and eligibility checks
Ensure medical necessity compliance
Post and process patient payments
Deliver excellent customer service in a fast-paced environment
Qualifications
High School Diploma or GED required
Medical front desk experience required
Health insurance verification experience required
Minimum 2 years of relevant healthcare experience required
Epic EMR experience preferred
Bilingual (English/Spanish) preferred
Why Join Us?
Full benefits including medical, dental, vision, and 401(k)
Temp-to-hire opportunity with long-term potential
Work in a respected healthcare setting
Supportive and professional team environment
About Dean's Professional Services
Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We match talent with opportunity - focusing on skill, experience, and culture fit.
Apply today:
or call for more information.
#PRO123
Referral Intake & Scheduling Specialist
Patient access representative job in Houston, TX
Full-time Description
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.
Salary Description $25 hourly
Registrar ER/OB-PRN
Patient access representative job in Houston, TX
The Admitting Registrar is responsible for timely and accurate patient registration resulting in seamless hand off to clinical departments. The Admitting Registrar interviews the patient, obtains and records applicable demographic and financial information, ensures insurance eligibility, performs pre-cert/authorization, calculates and collects patient portion at time of service.
Shift: PRN Night Shift
KEY RESPONSIBILITIES:
Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center
Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
Promotes a culture of safety for patients and employees through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment
Greets patient immediately upon his/her arrival in the registration area, utilizing the appropriate
Registration Tracker (ED and non-ED) to date/time stamp patient arrival time, registration begin and end times, delay reasons, and other pertinent registration throughput data elements
Achieves targeted registration turn-around-times
Researches scheduled appointment log and/or secures a copy of the physicians order to ensure registration to the correct patient type and status with appropriate routing
Notifies the appropriate clinical department if the patient has arrived too early or late for their appointment; coordinates the registration process convenient to the physician and/or clinical care area but in compliance with payer authorization and point of service collection requirements (completing the registration process bedside or exam-side if necessary)
Provides bedside and Medical Screen Out (MSO) registration in the ED; in full compliance with EMTALA rules and regulations
Research patient visit history to avoid account and/or medical record duplication and ensure compliance with Medicare Payment Window Rules
Utilizes registration Quick Registration routine as instructed to ensure timely and appropriate delivery of clinical care (ED services and Direct/Urgent/Stat orders)
Perform and document pre-cert/auth at time of service for all registrations and account status changes (unit to unit and/or level of care)
Coordinates activities with physician offices to secure a fully compliant and authenticated written physician order for service; ensures physician compliance with pre-cert/auth and/or referral form requirements so that facility authorization can be obtained without delay
Assigns accurate and appropriately sequenced payer code/Insurance plans
Utilizes payer websites and/or eligibility vendor to obtain real time eligibility and benefit detail; printing and/or cut-n-pasting detail to ensure availability for revenue cycle reference
Completes Medicare Secondary Payer Questionnaire to determine primary payer
Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines
Distributes and Retains patient registration information for Medical Record and financial purposes as per chart distribution guidelines
Calculates patient cost share and performs point of service collection in accordance with upfront collection policy and procedure
Communicates with hospital case management as needed to ensure clinical detail is provided to the payer in a timely manner
Utilize registration system notes to document important information related to the registration process, insurance verification, pre-cert and upfront collection activities
Meet/exceed performance standards for customer service, registration turn-around-times, productivity and upfront collection goals
Implements and follows system downtime procedures when necessary
Other duties as assigned
Supportive of the compliance program set forth by IASIS and demonstrated by:
Upholds the SJMC Standards of Conduct and Corporate Compliance
Adheres to and helps to enforce all compliance policies relevant to his/her area
Assures timely compliance education as requested by the Regional Compliance & Safety Officer and/or through corporate initiatives
Sets an example to all staff in their daily activities
REQUIRED KNOWLEDGE & SKILLS:
Technical, critical thinking, and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, patients and families
Ability to prioritize work with minimal supervision, in order to independently carry out the duties of the position
Able to communicate effectively, both verbally and in writing
Additional languages preferred
Basic computer knowledge
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
2-3 years of registration or comparable work experience required
High school diploma or GED required
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
Patient Access Representative (FT Mon-Friday Days)
Patient access representative job in Houston, TX
Monday - Friday, Day Shift The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service.
Essential Responsibilities:
* Greet all patients as they arrive in a friendly, courteous, and professional manner.
* Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
* Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance.
* Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility.
* Perform insurance verification
* Calculate patient payments according to benefits.
* Perform other duties as assigned.
* Post payments to patient accounts accurately and in a timely manner.
* Balance out cash draw daily.
Education and Experience:
* High School diploma or equivalent.
* One year of experience in medical office, registration or collections.
* Ability to read and comprehend instructions.
* Ability to add, subtract, multiply, and divide.
* Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
* Ability to deal with problems involving several variables in standardized situations.
* Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized.
Computer Skills:
* Intermediate computer skills
Physical Requirements:
* Continuous sitting.
* Frequent use of computer (repetitive fine hand manipulation).
* Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
Scheduling Specialist
Patient access representative job in Houston, TX
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.
Your Role at a Glance:
📅 Master of the Calendar:
Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
🎯 Patient Interaction:
Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
🔍 Detail-Oriented Duties:
Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
Documentation: Maintain precise records of all scheduling activities and patient interactions.
Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
🚀 Operational Efficiency:
Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:
💡 Essential Qualifications:
Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
Skills:
Communication: Excellent verbal and written communication skills.
Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
Attention to Detail: High level of accuracy in data entry and appointment scheduling.
Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
💰 Competitive Pay: Attractive salary with performance-based bonuses.
🩺 Comprehensive Benefits: Health, dental, and vision insurance.
🌴 Time Off: Paid vacation, holidays, and sick leave.
📚 Growth Opportunities: Ongoing training and professional development.
✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.
Compensation: $16.00 - $20.00 per hour
BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
Auto-ApplyProject Planning/Scheduler Specialist
Patient access representative job in Houston, TX
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
Project Operations Manager
In this role, the Project Scheduler takes ownership in collaborating with project teams and suppliers to develop and manage project schedules effectively. This role involves leading scheduling efforts across all project phases, performing risk analysis, identifying critical paths, and implementing mitigation strategies to ensure projects are delivered on time. The ideal candidate will utilize their expertise to address challenges, maintain and analyze actual and forecasted schedules, and monitor, report, and manage any deviations from the planned timeline, aligning with both short-term and long-term business goals. In addition to schedule management, the Scheduler will support the Project Manager in communications with suppliers and customers on project status and timelines, ensure cohesive project execution and foster strong relationships.
The work model for the role is: hybrid (#Li-Hybrid) in Houston, TX.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Your role and responsibilities
Develop and consult on the initial project schedule by incorporating key milestones and tasks from various phases such as proposal, execution, manufacturing, delivery, and close-out including enhancing schedule to interface to supplier and customer's need dates (inclusive but not limited to of LD's, drop dates, ship dates, and invoicing).
Lead scheduling activities with internal and external suppliers as the main point of contact, ensuring effective communication and information sharing among the project team and stakeholders. Engage with vendors to validate timelines and challenge assumptions, promoting transparency and supporting the development of reliable schedules.
Collaborate with the project team to analyze requirements, risks, and scope changes, ensuring all essential activities are detailed for realistic project schedules. Monitor progress and critical paths, notifying Project Managers of deviations or scheduling issues while providing recommendations to keep critical activities and milestones on track.
Issue regular schedule reports and program updates, as well as upon request, while establishing project baselines and providing analytics to monitor progress against key targets. Recommend actions to ensure deadlines are met and keep stakeholders informed.
Actively participate in project reviews to assess progress and address any issues that arise. Coordinate with procurement to ensure material is ordered on time to meet schedule commitments.
Perform analysis for critical path and help establish mitigation plans, hold suppliers accountable for project execution plans, challenge supplier current performance vs initial execution schedules
Qualifications for the role
Bachelor's Degree with minimum of 5 years of project planning, engineering or manufacturing or other operational customer facing roles.
Proficient with planning tools such as MS Project, Primavera P6, or similar software.
Proven capability in working in a technical environment
Qualities of proven relationship building capabilities, and communication skill and proven soft skills with problem solving aptitude.
Strong fluent written and spoken English language skills. Spanish is an asset
Ability and willingness to travel 30%, as required.
Candidates must already have work authorization that would permit them to work for ABB in the US.
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: ********************************************************************************************
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D - 100% employee paid up to maximums
Short Term Disability - up to 26 weeks - Company paid
Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave - up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.
Auto-ApplyPatient Service Coordinator - Full Time
Patient access representative job in Houston, TX
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
We cheerfully work hard
We are individually empathetic
We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Services Coordinator - Lymphoma
Patient access representative job in Houston, TX
The Ambulatory Business Services Department at MD Anderson Cancer Center plays a vital role in ensuring patients receive seamless, compassionate, and efficient support throughout their care journey. Ambulatory Business Services staff are dedicated to managing the business side of patient care so that individuals and families can focus on healing. By working closely with clinical teams, they help reduce administrative stress for patients, ensuring that access to world-class cancer treatment is as smooth as possible.
At MD Anderson Cancer Center, you'll be part of one of the nation's most respected healthcare systems, where every role directly impacts the patient experience. As a Patient Services Coordinator, you'll help ease the journey for patients and families by ensuring compassionate, seamless care. We offer day-one medical benefits, generous leave programs, tuition assistance, and retirement plans-all within a supportive, team-oriented environment that values growth, balance, and excellence. Join us and make a meaningful difference while building a career you can be proud of.
*The ideal candidate will possess strong customer service skills in a healthcare environment, exceptional attention to detail, the ability to multi-task effectively, and proficiency in Electronic Medical Records (EMR) systems. Experience scheduling in a healthcare environment is also preferred. *
*Working Hours: Monday - Friday, 9:00AM - 5:30PM. This position will may by hybrid. *
*Depending on staffing needs, your application may be reviewed by other Centers; The working hours, schedule and on-site requirement will vary depending on the assigned Center and its business needs. Flexibility in scheduling is essential to meet the demands of our dynamic environment. *
*Hourly Breakdown of salary range: Minimum $19.23 - Midpoint $24.03 - Maximum $28.84*
*At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.*
* Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
* Group Dental, Vision, Life, AD&D and Disability coverage
* Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
* Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
* Tuition Assistance Program after six months of service
* Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
* Employer paid life, AD&D and an illness-related reduced salary pay program
* Extensive wellness, recognition, fitness, employee health programs and employee resource groups
*What You'll Do*
* The Patient Services Coordinator will coordinate and schedule patient appointments, diagnostic tests, procedures, and treatments accurately and efficiently.
* Serve as a key contact for patients and families by providing clear communication about scheduling, prepayment, services, and next steps.
* Partner with physicians, nurses, and multidisciplinary teams to support smooth, coordinated care delivery.
* Maintain and update electronic records, physician orders, and appointment templates with precision and confidentiality.
* The Patient Services Coordinator will also process payments, verify insurance information, and reconcile patient accounts as part of the hospital's financial integrity process.
* Ensure that all patient information is handled securely and in compliance with privacy regulations.
* Assist with a variety of administrative or coordination tasks that keep patient services running seamlessly.
* Other duties as assigned.
*Why You'll Love Working Here*
* The Patient Services Coordinator plays a vital role in ensuring each patient's care journey is positive and stress-free.
* Work in a supportive, team-oriented environment that values communication and mutual respect.
* Access professional development programs and growth opportunities within a leading healthcare organization.
* Enjoy flexible scheduling options designed to suit both patient needs and your personal balance.
* Join a hospital system that prioritizes excellence, innovation, and holistic patient care at every level.
*What You'll Bring*
* Outstanding communication and interpersonal skills to engage with patients, families, and healthcare professionals.
* Strong organizational abilities and attention to detail in managing multiple priorities.
* A commitment to maintaining confidentiality, professionalism, and a focus on patient satisfaction.
* Experience with scheduling systems or electronic medical records (EMR) is preferred.
*EDUCATION*
*Required*: High school diploma or equivalent.
*EXPERIENCE*
*Required*: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
*Must pass pre-employment skills test as required and administered by Human Resources.*
The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************
Additional Information
* Requisition ID: 177743
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 40,000
* Midpoint Salary: US Dollar (USD) 50,000
* Maximum Salary : US Dollar (USD) 60,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Hybrid Onsite/Remote
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
\#LI-Hybrid
Patient Service Coordinator- Primary Care
Patient access representative job in Pasadena, TX
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services.
Duties/Responsibilities:
Maintain confidentiality and provide high-level customer service.
Schedule appointments and assist with patient flow in the clinic.
Pre-register patients and verify accounts and insurance.
Answer calls, document interactions, and communicate with healthcare providers.
Assist with check in and check out duties.
Assist with follow-up care, appointment scheduling, and provide visit summaries.
Maintain a clean and safe environment and manage medical records.
Support medical personnel with clerical tasks and participate in quality improvement initiatives.
Perform other related duties as assigned.
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus.
Spanish Speaking Required
Proven experience in a healthcare environment.
Strong communication skills and ability to maintain professionalism.
Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
Ability to work independently and under pressure.
Strong organizational and multitasking skills.
Patient Services Coordinator - Ambulatory Business Services
Patient access representative job in The Woodlands, TX
Seeking a Patient Services Coordinator to join our team at the Woodlands area location. With multiple locations around Houston, our experience and services extend into your neighborhood. MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its greater Houston area locations. At MD Anderson The Woodlands, patients in The Woodlands, Spring, Conroe and communities north of Houston have access to top-ranked, comprehensive cancer care close to home.
The ideal candidate will bring at least three years of relevant professional experience, preferably within a patient care or healthcare administration setting. They will have a proven track record of scheduling appointments efficiently, expediting clinic flow, and delivering exceptional customer service directly to patients. Will have EMR experience, strong communication skills, and a commitment to accuracy and patient satisfaction.
* The core schedule is 6:15am - 6:00pm, with flexibility to work Saturdays.*
MD Anderson offers employees:
* Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week.
* Group Dental, Vision, Life, AD&D and Disability coverage.
* Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals.
* Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs.
* Tuition Assistance Program after six months of service.
* Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans.
* Employer paid life, AD&D and an illness-related reduced salary pay program.
* Extensive wellness, recognition, fitness, employee health programs and employee resource groups.
* Opportunities for professional growth through Career Development Center and Mentoring programs.
We have been named one of the top two hospitals in cancer care every year since U.S. News & World Report began its annual rankings in 1990. As one of the largest cancer centers in the world, MD Anderson remains committed to the highest standards for research-driven patient care and to providing quality education and training for the next generation of medical professionals.
KEY FUNCTIONS
* Interpret and coordinate physicians' orders to schedule diagnostic test, procedures, treatments, Brachytherapy, and physician appointments. Collaborate with clinic management to maintain physician templates to ensure that the waiting times by physician and patient are kept to a minimum. Will ensure quality patient care in relation to the patients prescribed diagnosis, treatment, and other directives from physicians, nurses, and/or administrators.
* Clearly and accurately convey appointment information to the patients in a timely manner in person, by telephone, or in writing. Provide patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments. Direct patients scheduled for diagnostic tests, treatment, or other services using a clear and understandable voice.
* Manage, monitor, and facilitate complete of the patient scheduling process to ensure optimal efficiency in clinic operations and resources while maintaining the institution's standards of customer service and quality patient care. Responsible for monitoring and expediting clinic flow.
* Receive multiple telephone calls from internal/external customers, direct calls appropriately in an expedient, courteous and friendly manner. Take accurate and complete messages. Responsible for the security and confidentiality of patient information at all times.
* Update and revise all demographic, financial and insurance information as necessary to maintain an accurate patient account. Collect co-payments as appropriate.
* Ensure that the medical record is available for patient care. Will order, follow-up, and obtain medical records as needed. Will scan medical document to HIMS as described in RCC scanned document policy. Will prepare therapy charts for simulation and treatment visits. Will retrieve test results as appropriate and prepare the necessary forms. Visually inspect names on film folders to ensure accurate matching and manually check contents of film jacket to ensure that the contents belong to the patient. May have to handle items weighing up to 30 pounds.
* Assist in maintaining a safe environment for patients, co-workers and visitors.
EDUCATION
Required:
High School Diploma or equivalent.
Preferred:
Certification in allied health field.
EXPERIENCE
Required:
Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
Preferred:
Experience in a patient care or healthcare administration setting scheduling appointments, expediting clinic flow and providing direct customer service to patients.
OTHER
Required:
Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************
Additional Information
* Requisition ID: 177809
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Days
* Minimum Salary: US Dollar (USD) 40,000
* Midpoint Salary: US Dollar (USD) 50,000
* Maximum Salary : US Dollar (USD) 60,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
#LI-Onsite
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Senior Scheduling Specialist
Patient access representative job in Houston, TX
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
Dow has an exciting opportunity available for a Senior Scheduling Specialist located in Houston, TX.
About you and this role:
The Senior Scheduling Specialist acts as a technical resource for Scheduling within the Global Project Methodology (GPM) work process. Supports establishment of the overall schedule baseline and reporting to monitor and control the project within established tolerances of the baseline supporting efficient project execution. Coordinates data inputs from the various disciplines and functions to ensure accurate forecasts and reporting of schedule. Engages the project steering team to understand causes of the deviation and the need to establish actions to mitigate, where deviations from established tolerances occur. Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines.
Responsibilities / Duties:
Develops conceptual schedules to evaluate various alternates or anticipated schedule challenges.
Develops and maintains comprehensive integrated master project schedules including Front-end Loading, Detail Design, Procurement, Construction and Start-up/Commissioning Project Stages.
Maintains schedule during the project life cycle monitoring progress and incorporating modifications where changes in the original scope occur or delays are encountered.
Promotes discipline knowledge exchange and quality application through technical coaching.
Contributes to improvement of Schedule Management Work Process and leveraging of learning experiences.
Provides recommendations on cycle time reduction opportunities and techniques, as applied to scheduling.
Develops schedule management plans for project plans for management and control.
Utilizes project cost estimates to resource load project schedules and gain alignment with estimated scope of work and the project schedule.
Performs staffing density checks or staffing limitation checks to validate schedule durations and ensures resource-leveling supports the project strategy.
Leads project teams in forecasting schedule challenges and offers analyses and solutions to complete the project on schedule.
Performs critical path analysis to determine problem areas in regards to project schedule and resource overloads and offers alternative courses of action to the project team.
Evaluates project deviations to assess schedule impact for proper decision making and recovery plans.
Works with cost management to gain alignment when forecasting schedule completion dates.
Applies established schedule management practices to ascertain critical schedule issues and recommend corrective actions.
Defines comprehensive Schedule Management solutions for capital and expense projects.
Qualifications:
A minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking OR in lieu of a degree 7 years of experience in project controls scheduling.
A minimum of 3 years experience with Primavera P6.
Must be willing and able to meet all applicable requirements related to business travel.
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Your Skills:
Primavera Scheduling Software: An enterprise project portfolio management software.
Project Schedule Management: Building and maintaining integrated master schedules.
Critical Path Analysis: Identifying schedule risks and proposing mitigation strategies.
Project Cost Estimations & Cost Management: Aligning schedules with scope and budget.
Project Planning & Controls: Developing schedule management plans and forecasting challenges.
Teamwork: Coordinating across disciplines and functions to ensure accurate forecasting.
Microsoft Power BI: Leveraging data visualization tools for reporting and analysis.
Additional Notes:
This position can be located in Houston, TX.
This position does not offer relocation assistance.
In order to be effective in this role, work needs to be conducted primarily onsite.
Benefits - What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees' Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group's (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting ************
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on ************
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR ************** and select option 8.
Auto-ApplyPatient Registration Specialist I - RCO Registration
Patient access representative job in Angleton, TX
Patient Registration Specialist I - RCO Registration - (2504935) Description Minimum QualificationsHigh School Diploma or equivalent and 1 year experience with billing, financial screening, insurance verification, collections, and/or customer service.
Job SummaryThis position facilitates access to UTMB services for new and returning patients, coordinates financial arrangements including financial screening and communicates with patients, referral sources, and the treatment team regarding patient access and financial issues.
Essential Job Functions· Perform and master COR, ED, Admitting Registrations functions as defined in each area's customized CBO tool.
· Verifies all patient demographic, insurance coverage, benefits, and authorization requirements for all services.
· Screens patient for financial responsibility and possible cash collections.
· Determines potential reimbursement sources available to the patient and directs patient toward financial assistance programs.
· Determines and collects appropriate deposit.
· Facilitation of referrals/prior authorizations.
· Eligibility determination of third-party programs.
· Serves as information resources for patients, physicians, nurses, and other health care professionals by providing accurate and currently applicable information to accomplish patient satisfaction and maximum reimbursement.
· Individual department specific knowledge and training of ABN and PPA agreement forms.
· Meets minimum job performance standards for successful probationary and annual review, or as needed on an individual basis.
· Demonstrate ability to maintain Registration Quality Assurance (Q/A) expectations as defined by specific departmental area as measured monthly and annually on performance review, scoring includes any errors reported via internal and outside sources not included in random Q/A process.
· Errors are to be corrected (or acknowledged) and returned within designated timeframe and will be monitored for excessive delayed response and compliance as monitored continuously and on annual performance review.
· Demonstrate ability to maintain acceptable Productivity Standard as defined by specific departmental area and measured monthly and annually on performance review.
· Reads and applies all announcements and relevant communications related to job duties as observed and monitored by Q/A process.
Job Description· Assists in the training and mentoring of new employees.
· Prioritizes and completes all work in an accurate, effective, and efficient manner.
· Participates in team meetings/activities and supports the philosophy and goals of the team, department, and UTMB.
· Excellent Customer Service Skills.
· Perform all other duties as assigned.
Salary RangeActual salary commensurate with experience.
Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.
Primary Location: United States-Texas-AngletonWork Locations: Angleton Danbury Hospital Angleton Danbury Hospital 132 E Hospital Dr Angleton 77515Job: Business, Managerial & FinanceOrganization: UTMB Health: RegularShift: StandardEmployee Status: Team Lead / TechnicalJob Level: Day ShiftJob Posting: Dec 16, 2025, 9:50:31 PM
Auto-ApplyPatient Access Representative
Patient access representative job in Bellaire, TX
Premier Medical Resources is hiring for a Full-Time Patient Access Representative! The Patient Access Representative serves as a liaison between the patient and payers to collect and receive patient information to generate an account for services provided. The Patient Access Representative will be responsible for facilitating patient tracking and billing by obtaining pertinent patient demographic information and collecting financial obligations for care provided by the facility. ESSENTIAL FUNCTIONS: • Collect, verify, and accurately enter patient demographic information to ensure seamless revenue cycle processing. • Adhere to facility protocols when modifying clinically sensitive data, such as patient name, date of birth, or gender, after admission.
• Monitor and clear all work queues daily, ensuring all account elements are secured for billing.
• Secure patient accounts to optimize hospital reimbursement while maintaining a customer-focused approach.
• Deliver exceptional customer service throughout the registration process.
• Enhance collection efficiency and accuracy by securing payments at the time of service.
• Proactively contact patients or guarantors before their service date to provide estimated payment details, documenting all successful and unsuccessful contact attempts.
• Verify copay information on insurance cards against account records for accuracy.
• Collect patient payments at the time of service, accurately documenting the amount and payment method.
• Ensure complete and precise documentation for each visit to maintain compliance with hospital and government regulations.
• Track and maintain personal productivity statistics to support departmental quality improvement efforts.
• Welcome patients upon arrival and provide relevant information.
• Assist patients in completing necessary forms and documentation.
• Verify the accuracy and completeness of patient forms and input demographic details into the EMR system.
• Answer and manage incoming calls, addressing inquiries and directing calls as needed.
• Forward calls and messages to the appropriate medical staff.
• Keep patients' families informed about their loved one's status.
• Prepare and label patient charts accurately.
• Manage incoming and outgoing mail for the office.
• Maintain a clean, organized, and welcoming reception area, including the arrangement of magazines.
• Follow workplace safety guidelines, promptly reporting accidents and addressing minor hazards.
• Communicate with peers and management regarding identified workplace hazards.
• Uphold patient privacy and confidentiality in compliance with HIPAA regulations and company policies.
• Adhere to company standards of business conduct.
• Perform other related tasks as needed. KNOWLEDGE, SKILLS, AND ABILITIES:
• Knowledge of administrative and clerical procedures, including word processing, file management, and general office operations.
• Strong computer skills, including expertise in Microsoft Office Suite (Outlook, Excel, and Word).
• Solid attention to detail, ensuring accuracy and thoroughness in all tasks.
• Ability to maintain self-control by remaining composed, managing emotions effectively, and handling challenging situations with professionalism.
• Ability to maintain high stress tolerance by accepting constructive feedback and managing high-pressure situations calmly and efficiently.
• Ability to adapt to workplace changes with flexibility, embracing new challenges and varying work responsibilities.
• Ability to work independently with minimal supervision, demonstrating self-motivation and accountability.
• Demonstrate strong organizational and task-oriented skills by establishing and maintaining efficient systems to optimize workflow and ensure smooth, timely patient flow.
• Ability to multitask simultaneously while maintaining quality and accuracy.
• Exhibit polished and professional communication skills, ensuring clear, courteous patient interactions and exceptional phone etiquette.
• Provide outstanding customer service by understanding and addressing patient needs while building positive relationships. EDUCATION AND EXPERIENCE:
• High School Diploma or GED
• One (1) year of experience as an admission representative performing all aspects of the registration process BENEFITS: • 3 Medical Plans • 2 Dental Plans • 2 Vision Plans • Employee Assistant Program • Short- and Long-Term Disability Insurance • Accidental Death & Dismemberment Plan • 401(k) with a 2-year vesting • PTO + Holidays
Please visit our website for more information:
www.pmr-healthcare.com
Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.
Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Employment for this position is contingent upon the successful completion of a background check and drug screening.
REGISTRAR-LUBBOCK
Patient access representative job in Houston, TX
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District Wide - Accepting Year Round
Registrar ER/OB-PRN
Patient access representative job in Houston, TX
Job Description
The Admitting Registrar is responsible for timely and accurate patient registration resulting in seamless hand off to clinical departments. The Admitting Registrar interviews the patient, obtains and records applicable demographic and financial information, ensures insurance eligibility, performs pre-cert/authorization, calculates and collects patient portion at time of service.
Shift: PRN Night Shift
KEY RESPONSIBILITIES:
Consistently supports and communicates the Mission, Vision and Values of St. Joseph Medical Center
Follows the St. Joseph Medical Center Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI)
Promotes a culture of safety for patients and employees through proper identification, proper reporting, documentation and prevention of medical errors in a non-punitive environment
Greets patient immediately upon his/her arrival in the registration area, utilizing the appropriate
Registration Tracker (ED and non-ED) to date/time stamp patient arrival time, registration begin and end times, delay reasons, and other pertinent registration throughput data elements
Achieves targeted registration turn-around-times
Researches scheduled appointment log and/or secures a copy of the physicians order to ensure registration to the correct patient type and status with appropriate routing
Notifies the appropriate clinical department if the patient has arrived too early or late for their appointment; coordinates the registration process convenient to the physician and/or clinical care area but in compliance with payer authorization and point of service collection requirements (completing the registration process bedside or exam-side if necessary)
Provides bedside and Medical Screen Out (MSO) registration in the ED; in full compliance with EMTALA rules and regulations
Research patient visit history to avoid account and/or medical record duplication and ensure compliance with Medicare Payment Window Rules
Utilizes registration Quick Registration routine as instructed to ensure timely and appropriate delivery of clinical care (ED services and Direct/Urgent/Stat orders)
Perform and document pre-cert/auth at time of service for all registrations and account status changes (unit to unit and/or level of care)
Coordinates activities with physician offices to secure a fully compliant and authenticated written physician order for service; ensures physician compliance with pre-cert/auth and/or referral form requirements so that facility authorization can be obtained without delay
Assigns accurate and appropriately sequenced payer code/Insurance plans
Utilizes payer websites and/or eligibility vendor to obtain real time eligibility and benefit detail; printing and/or cut-n-pasting detail to ensure availability for revenue cycle reference
Completes Medicare Secondary Payer Questionnaire to determine primary payer
Explains registration forms to the expressed understanding of the patient and obtains the signature of the patient or authorized individual in compliance with state and federal guidelines
Distributes and Retains patient registration information for Medical Record and financial purposes as per chart distribution guidelines
Calculates patient cost share and performs point of service collection in accordance with upfront collection policy and procedure
Communicates with hospital case management as needed to ensure clinical detail is provided to the payer in a timely manner
Utilize registration system notes to document important information related to the registration process, insurance verification, pre-cert and upfront collection activities
Meet/exceed performance standards for customer service, registration turn-around-times, productivity and upfront collection goals
Implements and follows system downtime procedures when necessary
Other duties as assigned
Supportive of the compliance program set forth by IASIS and demonstrated by:
Upholds the SJMC Standards of Conduct and Corporate Compliance
Adheres to and helps to enforce all compliance policies relevant to his/her area
Assures timely compliance education as requested by the Regional Compliance & Safety Officer and/or through corporate initiatives
Sets an example to all staff in their daily activities
REQUIRED KNOWLEDGE & SKILLS:
Technical, critical thinking, and interpersonal skills relevant to area in order to effectively communicate with physicians, health team members, patients and families
Ability to prioritize work with minimal supervision, in order to independently carry out the duties of the position
Able to communicate effectively, both verbally and in writing
Additional languages preferred
Basic computer knowledge
POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled
2-3 years of registration or comparable work experience required
High school diploma or GED required
Houston's oldest hospital is GROWING!
Welcome to St. Joseph Medical Center (SJMC), Houston's first and only downtown hospital delivering world-class care for the last 137 years and looking forward to the next century of exceptional care to Houstonians when they need us most.
Whether it's for a scheduled surgery, the birth of a baby, an unexpected emergency, or an outpatient visit, we have staff available around the clock to provide you access to immediate, quality health care. SJMC has been providing health care services to Greater Houston residents for over 130 years, which should give you great comfort in knowing that we have a great tradition of caring for our community. We strive to meet our patients' expectations and encourage our patients to provide us with feedback on how we can help them have the best experience possible while they're in our care.
Over the last years we have expanded our services to include the Advanced Wound Care Center, Comprehensive Cardiac and Vascular Services, the Women's Center, the St. Joseph Maternal Fetal Medicine Center, and a Weight Loss Surgery Program, just to name a few. As you work with our physicians, nurses, case managers, educators, and other staff, you will be guided through your health care journey, from diagnosis to treatment, with compassion every step of the way.
Diversity, equity, inclusion, and belonging are at the foundation of the care St Joseph Medical Center provides to our community we are privileged to support in all of our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or expression or any other non-job-related characteristic.
Patient Access Representative (FT Mon-Friday Days)
Patient access representative job in Houston, TX
Job DescriptionSalary:
Monday - Friday, Day Shift
The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service.
Essential Responsibilities:
Greet all patients as they arrive in a friendly, courteous, and professional manner.
Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service.
Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance.
Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility.
Perform insurance verification
Calculate patient payments according to benefits.
Perform other duties as assigned.
Post payments to patient accounts accurately and in a timely manner.
Balance out cash draw daily.
Education and Experience:
High School diploma or equivalent.
One year of experience in medical office, registration or collections.
Ability to read and comprehend instructions.
Ability to add, subtract, multiply, and divide.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
Ability to deal with problems involving several variables in standardized situations.
Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized.
Computer Skills:
Intermediate computer skills
Physical Requirements:
Continuous sitting.
Frequent use of computer (repetitive fine hand manipulation).
Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.
Referral Intake & Scheduling Specialist
Patient access representative job in Houston, TX
Job DescriptionDescription:
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements:
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.