Patient access representative jobs in Green Bay, WI - 365 jobs

The Customer Service Representative is responsible for professionally representing Green Bay Packaging while delivering exceptional service to customers. This role requires a strong understanding of the company's production processes and capabilities to ensure accurate communication and effective support. The representative will maintain knowledge of individual customer requirements, manage order entry, estimating, pricing, and address customer complaints promptly and effectively. Responsibilities * Managing multiple accounts/Backing up other team members * Update Customer Service Supervisor for staff meetings * Enter orders per customer's specification. Verify delivery date, quantity, purchase order number and selling price are all correct * Purchase printing plates and cutting dies from approved suppliers * Make print cards and create diagrams with Ardios CAD * Expedite customer order changes with Business Operations Team and with Shipping Teams * Coordinate deliveries with Shipping Teams. Provide dock times and any special loading instructions * Coordinate "outside fab" orders with other Green Bay Packaging Divisions * Coordinate orders run at other Green Bay Packaging Divisions * Generate product designs per customer's spec * Review ROS levels on existing business and all pricing with Customer Service Supervisor and Business Operations Manager before quoting to customer * Generate price quotes for customers * Coordinate price changes with Customer Service Supervisor, Business Operations Manager and Corporate National Accounts Group * Update and keep current customer's price list * Prepare Internal and Customer reports for monthly and delivery performance, customer shutdowns and holiday schedules, customer service reports, and vendor reviews * Knowledge of all accounts to ensure customer's requirements are met * Other duties as assigned Qualifications * High school diploma or equivalent is required * Experience with order writing, estimating and pricing are preferred. In lieu of education listed, related experience in a manufacturing setting may be considered * Qualified candidates will have a demonstrated commitment to providing outstanding service to customers * Candidates must possess the ability to problem solve, handle multiple tasks at once, and be able to work in a fast-paced, team-based environment * Excellent oral and written communication skills with attention to detail are required Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, and company matching 401(k) . Green Bay Packaging benefits may vary by position or division. Company Overview Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

**This is a First Shift, Part-Time Position Available Start Time: 4:00 PM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities

At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. We are currently seeking enthusiastic, customer-focused individuals to join our team as a Sales & Customer Service Representative at our Green Bay airport location. This is an exciting opportunity to build a career in the car rental industry while being a part of a welcoming team that supports both our customers and the communities we serve. To view all of our open positions, please visit avisbudgetwi.com. Key Responsibilities: Customer Engagement: Greet customers and provide exceptional service to ensure a smooth rental process. Sales & Upselling: Listen to customer needs and effectively promote additional products and services to enhance their travel experience. Contract Management: Process rental contracts accurately and efficiently. Problem Solving: Address diverse customer needs and provide solutions in a fast-paced environment. What We Are Looking For: Sales-Minded Professionals: Individuals who are motivated by goals and enjoy helping customers find the right solutions. Service Experts: Enthusiastic people who take pride in helping others. Communication Skills: The ability to listen, identify needs, and clearly explain our offerings. Career Starters: This is an excellent entry point for someone looking to build a career with a globally respected brand. Why Join Us? Fun Environment: Work in a friendly, high-energy atmosphere. Growth Potential: Start your career with one of the largest and most respected brands in the car rental industry. Team Culture: Be a part of a supportive team that values your contribution. Compensation & Benefits: Total Earning Potential: $50,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Here are just a few benefits you would enjoy working in this role: Medical, dental, vision, life, and disability insurance. Paid time off (PTO) that begins accruing from day one. Paid holidays, including your birthday! 401(k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking and more! Requirements Professionalism & Communication: You must demonstrate enthusiasm and outstanding communication skills when interacting with customers, colleagues, and management. Sales Aptitude: Ability to utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. (Previous sales experience is beneficial but not required). Problem-Solving: Strong skills in conflict resolution and the ability to think on your feet. Technical Basics: Proficiency with computers, including the ability to use email and navigate reservation software. Credentials: You must be at least 18 years old and possess a valid driver's license with a good driving record. Salary Description $50,000 - $60,000+

Are you ready to be part of the action? Immediate Openings At Domino's Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Be part of a team in a fun and energetic environment! Minimum Age 16 years old We Require Positive Attitude Self-Motivated Customer Service Oriented Willingness to Learn and Excel Smiling Face Basic Math Skills What to Expect Answer phones Use computer Greet & visit with customers Preparation of products Store cleaning and sanitation Help with marketing and promotions Job Benefits Flexible Schedules Competitive Wages Paid Training Career Advancement Opportunities Meal Discounts Additional Information All your information will be kept confidential according to EEO guidelines.

SUMMARY OF DUTIES: The Patient Access Coordinator (part-time) is responsible for coordinating and facilitating the efficient and continuous flow of patients in the practice through the scheduling of patients for provider appointments, treatments, radiation, labs, and testing with other hospital departments. The Patient Access Coordinator is responsible for implementing, analyzing, and managing the schedule of these appointments to optimize utilization of available human and material resources while accommodating the needs of patients, families, clinical teams, and providers. The Patient Access Coordinator is also responsible for collaborating with clinical care team members to improve patient access to care, reduce days to consult, and minimize delays during the patient encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: Serves patients in person or over the phone, greeting them with a smile, making immediate eye contact when in person, and welcoming the patient to the clinic. Verifies and updates patient demographic and insurance information. Collects applicable co-pays and other non-covered service charges, accurately applying multiple forms of payments to patient accounts. Optimizes patient satisfaction, provider time, and treatment/exam room utilization through applying scheduling guidelines accurately to create an efficient clinic flow. Applies critical thinking skills in determining the best scheduling options to meet both the patient and practice needs. Anticipates bottlenecks in patient flow and proactively adjusts as necessary. Collaborates with clinical team to continually improve patient access to care and reduce patient wait times and delays to treatment. Assists patients with scheduling and coordinating referrals for other testing and/or services. Screens calls for emergencies, appropriately identifying life threatening symptoms and directs calls utilizing standardized protocols. Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor. Acts as a liaison between the patient and the clinical team by promoting and utilizing open lines of communication. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Demonstrates Green Bay Oncology's values: Pursue Empathetic, Caring Relationships; Embrace the Difficult; Take Responsibility; Be Better. Ensures the Company's culture promotes ethical practices, integrity, and a positive work climate. Willingly accepts additional duties, as assigned. KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills. Clear, concise verbal and written communication skills. Possess tact, concern for others, objectivity, and the willingness/ability to adapt to change. Excellent keyboard skills; able to manage multiple computer applications at one time. Ability to respond to stressful/emergency situations or frequent interruptions in a calmly and effectively; ability to multi-task. Strong organizational skills and ability to prioritize work. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Knowledge of medical terminology. QUALIFICATIONS AND EXPERIENCE: High School Diploma, GED or equivalent work experience. Experience in a customer service setting, preferably in a medical office or health care setting. Experience using Microsoft Office Programs and Electronic Medical Record system(s) preferred. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT This job operates in a health care setting where contact with patients who may have a contagious illness could occur. Occasionally, exposed to hazardous chemicals The noise level in the work environment is usually moderate. Regularly required to sit, stand, twist, bend and walk; use hands to finger, handle, and feel; reach with hands and arms. Requires close visual acuity to include distinguishing color and peripheral sight, and ability to speak, smell and hear are required. Occasionally climb, balance, stoop, kneel and/or crouch. Work is generally performed in an office setting; desk/cubicle with chair, computer and phone. Evening and/or weekend work and/or extended hours and irregular shifts at all locations may be required. Occasionally lift up 10 lbs. Rarely lift and/or move up to 25 pounds. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Job Posted by ApplicantPro

Job Description Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking a Care Coordinator to join our team. This full-time position is responsible for facilitating groups, providing case management assistance, referrals, job search/promotion, client transportation, urinalysis administration, advocacy, providing childcare and Family and Parenting Programming, assisting with other program administrative tasks, and assisting other Women's Recovery Journey (WRJ) team members while operating under WRJ Core Values. This position will split time between Brown County and Oconto County. Key Responsibilities Assess participants' needs, resources, and supports by utilizing assessments Facilitate participant access to community resources including (but not limited to): making referrals, providing referral program and contact information, creating correspondence to clients and collaterals, scheduling appointments, assuring follow-through with meetings and appointments, providing transportation, accompanying clients and their families to appointments to foster warm-hand offs. Advocate for participant and family to efficiently obtain needed services. Collaborate with community and agency resources and maintain positive working relationships. Data entry/track information such as client attendance, program expenses (i.e., bus passes and financial assistance given to participants). Qualifications Education: Required: Bachelor's degree in human services or related field, or equivalent work experience. Experience: Required: At least one year experience working with children. Preferred: 1+ years' case management experience; substance use disorder and mental health knowledge Skills and Competencies: Working knowledge of child development. Ability to establish and maintain effective working relationships. Ability to provide children with effective direction and supervision. Ability to detect and recognize potentially hazardous situations and take immediate and appropriate action. Willingness to work some evening hours required. Valid Wisconsin driver's license with reliable personal vehicle for transporting persons served. Maintain required auto insurance and acceptable driving record requirements. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others! Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience. Job Posted by ApplicantPro

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Are you ready to turn up the heat on your career? Wesley Heating & Cooling, the go-to HVAC wizards in Green Bay, Wisconsin, want you to join our team as an HVAC Customer Service Representative! Picture this: a place where your passion for customer service meets a cool $18 to $23 per hour, plus fantastic benefits like health insurance, paid vacations, and a 401k plan with a 10% company match. Intrigued? Keep reading; we're just getting started. ABOUT WESLEY HEATING & COOLING Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! TO SNAG THE ROLE OF HVAC CUSTOMER SERVICE REPRESENTATIVE, YOU'LL NEED: High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. YOUR TYPICAL DAY AS AN HVAC CUSTOMER SERVICE REPRESENTATIVE As our HVAC Customer Service Representative, our dynamic team thrives in a small, intimate office setting, with collaboration, and every voice is valued. As you settle into your desk, the phone rings-it's a client in need. With a friendly demeanor, you answer their questions, schedule service calls, and coordinate parts for our skilled technicians. Suddenly, a call comes in from a satisfied client, praising the exceptional service they received. You can't help but smile, knowing you played a crucial role in their satisfaction. The day continues with a mix of scheduling, dispatching, and maybe a dash of over-the-counter supply sales. It's a dynamic dance of organization and communication, ensuring our clients receive the top-notch service they expect from Wesley Heating & Cooling. WORK SCHEDULE & LOCATION As a full-time member of the Wesley team, you'll be clocking in from 8 am to 4:30 pm, ensuring you have your evenings free to chill. Your workspace? Green Bay, Wisconsin-where your career will be as vibrant as the fall foliage. ARE YOU READY TO JOIN OUR TEAM? Excited to embark on this HVAC adventure with us? Take the first step by applying through our quick and easy 3-minute, mobile-friendly initial application. We promise it's as breezy as a summer day. Join Wesley Heating & Cooling, where your career takes center stage. Apply now, and let's turn up the heat together!

About N&M N&M Transfer, a family-owned transportation company, is responsible for the transportation of millions of pounds of commodities a day throughout our regional area. N&M's team of skilled truck drivers, forklift operators, mechanics and office employees work together to provide a superior next-day transportation service which positively affects our local economy. Position Description N&M Transfer is searching for Customer Service Representatives to work at our corporate office in Neenah. We have 1 available position on our Support Team, 9:00am to 5:00pm, Monday-Friday. Qualifications: * High school diploma or equivalent * Good work and attendance record * Previous customer service experience * Good communication, interpersonal, organizational and problem-solving skills * Typing/keyboarding ability What N&M Transfer Offers You: * Competitive wages - Starting at $18.22 per hour * Outstanding benefit package including medical, dental, vision, flexible spending, disability, and paid life insurance * Company sponsored life insurance, dental, and health reimbursement arrangements * Paid holidays and vacations * 401(k) Plan with a substantial company match, which is 100% vested immediately * Free onsite health clinic Interested individuals are encouraged to complete our online customer service application or stop in during normal business hours to apply in person. N & M Transfer Company, Inc. 630 Muttart Road Neenah, WI 54956 ****************** Phone: ************ Fax: ************ eoe

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative Location: Appleton, WI with occasional coverage in Green Bay and Plover Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You'll Do: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic What You Bring: Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance Regular business hours - no nights or weekends A culture that values solutions and encourages growth Schedule: Monday - Friday, 8am-4:30pm This is a full-time, 32hr flex position Explore more at: ADVENT Careers Website ADVENT Careers Page

Impact Accurately process electronic and manual customer orders while providing a supreme customer experience with a focus on customer satisfaction and retention. Essential job functions This will be a part-time position, ideally 24 hours, working Saturday - Monday. Work all inbound tickets for marketplace/fulfillment sellers using Zendesk platform including cancelling orders, changing addresses on orders, processing returns, providing order status, answering product questions in accordance with policies and procedures. Receive and process orders for dedicated customers in accordance with policies, procedures and quality standards. When applicable, work with IT to submit electronic ASN's and Invoices or work to resolve ASN data within online customer portals. Identify issues on orders such as: pricing, item ID's/UPC's, address issues and communicate to other departments and/or the customer for resolution when applicable. Maintain and update required documentation (i.e.Vendor Guides) in an accurate and timely manner using established online systems. Research and respond promptly to all customer Return Authorization requests and communicate requests to the warehouse. Strive to improve overall service levels by helping to identify needs to revise or enhance existing models and procedures. Escalate to Supervisor any situations outside the representative's control. Perform general duties and tasks as assigned. Qualifications High School Diploma or equivalent work experience Electronic Data Transfer and sales order entry experience Proficient knowledge of Microsoft Word and Excel Retail industry experience preferred Excellent analytical, problem resolution skills and detail orientation Behavioral attributes A commitment to self-improvement Excellent verbal and written communication skills The ability to embrace and continually adapt to change A positive attitude even when unexpected challenges arise A willingness to take responsibility and be accountable for achieving personal and team results ADA requirements Frequently required to sit; talk or hear and use hands to handle or touch objects or controls Regularly required to stand and walk On occasion, may be required to stoop, bend or reach above the shoulders Must occasionally lift up to 25 pounds Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclaimer The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

We are seeking a detail-oriented Scheduler to join our team. The role involves completing detailed calculations to verify system design meets code and standard requirements, participating in pre/post project design meetings, and attending customer/site coordination meetings. The Scheduler will develop bills of materials to facilitate construction, support Project Managers to maintain or improve project margins, and manage the development, maintenance, and monitoring of construction CPM Schedules. Responsibilities * Verify system design meets code and standard requirements through detailed calculations. * Participate in pre/post project design meetings and attend customer/site coordination meetings. * Develop bills of materials to facilitate construction. * Provide support to Project Managers to maintain or improve project margins. * Develop, maintain, and monitor construction CPM Schedules. * Review project documents and specifications to develop baseline schedules including all required dates, activities, and milestones. * Perform progress schedule updates, including comprehensive reporting and narratives. * Manage resources and report accordingly. Essential Skills * Experience with Primavera P6 * Proficiency in Primavera, Bluebeam, Excel, Navisworks, and CAD * 5+ years of experience in scheduling Additional Skills & Qualifications * Associate or Bachelor's degree in construction management, mechanical, or drafting Job Type & Location This is a Contract to Hire position based out of Green Bay, WI. Pay and Benefits The pay range for this position is $38.00 - $58.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Green Bay,WI. Application Deadline This position is anticipated to close on Jan 28, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Department: 10475 Enterprise Revenue Cycle - BayCare Medical Center WI Arrival Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 230p - 11p Every other weekend. Holiday rotation required. Pay Range $19.80 - $29.70Major Responsibilities: Greets and checks in patients arriving for their appointments. Ensures patient information is complete and accurate. Collects patient responsibility as identified in the pre-registration process. Completes the registration process on walk-in patients, verifies and/or updates patient demographic and insurance information if changes or additions have occurred. Verifies insurance benefits, obtains/calculates patient responsibility and request payment. Communicates to patient the organization expectation of payment at time of service. Identifies patients in need of financial assistance and refers patients to Financial Advocate when necessary. Collaborates with Financial Advocate to coordinate patient's financial resources and responsibilities including requesting patient to sign a Financial Obligation Form (FOF) or Advanced Beneficiary Notice (ABN) as needed. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. Performs visit closure, including checking out patients, collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. Schedules patient visits using guidelines established within scheduling system. Assists with new caregiver onboarding. Works assigned EPIC work queues, following the department's work flow process. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management. Maintains knowledge of and reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers. Knowledge, Skills & Abilities Required: Demonstrated ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available. Knowledge and ability to articulate explanations of Medicare/HIPAA/EMTALA rules and regulations and comply with updates on insurance pre-certification requirements. Mathematical aptitude, effective communication skills and critical thinking skills. Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral/pre-certification/authorization processes. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively to customers or employees of organization, maintaining a pleasant, professional demeanor. Ability to handle sensitive and confidential information according to internal policies. Ability to problem solve in a high profile and high stress area, working independently to set and meet deadlines and prioritize work. Demonstrated technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer and phone technology. Physical Requirements and Working Conditions: Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday. Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Must have functional speech and hearing. Must be able to use hands with fine motor skills for keyboard data entry. Exposed to a normal office environment. Operates all equipment necessary to perform the job. Must be able to work a flexible schedule to support the needs of the department. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under minimal direction, the CSR Specialist is responsible for calls of a non-routine nature that require deviation from standardized procedures. This role handles situations that may require additional research depending upon customer response. The CSR Specialist has extensive knowledge of the company's products and services. This role ensures customer expectations are accurately determined and are fully met. The CSR Specialist develops and broadens relationships within customer organization to fully understand needs and wants. The CSR Specialist functions as the inside half of the sales team to ensures transactions are error free, and provides guidance and technical advice to less experienced Customer Service Representatives. JOB DUTIES: • Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). Due to experience & training, may handle the most complex inquiries. • Relates to all technical customer support activities within the business, call center, field, and business processing. Performs various business support activities including identifying, enhancing, and following specific processes and procedures to maximize the efficiency of the business. Serves as a Subject Matter Expert on one or more technical products. • Proactively generates sales by actively promoting Motion's products to existing customers. Responsible for selling Motion's products and services by understanding customer needs and meeting their requirements. • Influences Motion's Gross Profit through negotiating the sale price and purchase price within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion. • Responsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $25,000 per line and $50,000 per Purchase Order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. • Determines the most cost effective method to fulfill customer orders. • May handle customer returns. • Partners with Account Representatives to ensure customer satisfaction. • Provides coaching, guidance and direction to less experienced Customer Service Representatives. • Assists less experienced Customer Service Representatives with addressing customer needs; especially technical expertise in a particular specialty. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a bachelors degree and three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization and attention-to-detail required. • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Excellent computer skills. • Strong negotiation skills. • Specialty product knowledge from previous warehouse and inside sales experience required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: SCHEDULE: * Shift: PMs only KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 4 Scheduled FTE: 0.1 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No

Job Description Front Desk (Patient Services Team) ANSWERS TO: Patient Services Team Leader SUPERVISORY RESPONSIBILITY: None WORK HOURS: Monday through Friday 8:00 a.m. - 5:00 p.m. POSITION DESCRIPTION: We are seeking a full-time Patient Services Representative who will be working at our Front Desk. REQUIRED EXPERIENCE: Preferred candidates will have medical office experience, but those with excellent customer service skills and general office experience or training will also be considered. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO): Prepare the clinic for the arrival of the first patient. Greet patients as they enter the clinic. Handle check-in duties, including collecting copays, scanning insurance cards, printing encounter forms, and updating registration information as needed. Schedule appointments. Maintain a tidy and welcoming reception/waiting area. Perform other duties as assigned to ensure a cohesive, friendly, and welcoming environment for patients and guests. SKILLS NEEDED: Strong customer service skills. Proficiency in computer use; the role involves extensive computer work. Medical office experience is advantageous but not mandatory. Ability to multitask efficiently. Innovative thinking and problem-solving skills. REQUIRED EDUCATION: High school or Equivalent REQUIRED EXPERIENCE: 1 to 20+ years

Shift Hours: Full-time, Part-time, As needed PRN; position has 12 hour shift requirements. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $16.00 - $21.88 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook

We are looking for a detail-oriented Customer Service professional in our Seville Division! Be a trusted, go-to resource for Dealers, Designers, and Sales Representatives while working in a dynamic, fast-paced environment that strengthens your technical, organizational, and problem-solving abilities. As a Valley Cabinet Team Member, you'll enjoy: Short Fridays - finish work at 1:00pm and get a head start on your weekend. Full Benefits Package Health, Dental, Vision, Life, Accident, Critical Illness, Long-Term Disability and Short-Term Disability Career Growth & Opportunities for Advancement Bonus, Paid Time Off, and 8 Paid Holidays 401(k) + Company Contribution Onsite Nurse Who we are: Valley Cabinet Inc. is a family-owned and operated company providing the finest quality custom wood cabinetry. Our state-of-the-art manufacturing facility is where quality workmanship is a way of life. We transform select hardwoods from around the country into quality cabinetry for homes, offices and businesses. What you will do: Support our customers with timely and accurate order entry while delivering outstanding customer service and gaining hands-on experience creating custom cabinet drawings using Cabinet Vision -an industry-leading design tool. No prior experience is required, just a willingness to learn and grow your technical skills. Valley Cabinet Job Title: SEV CSR Work Location: De Pere Location Division/Department: Seville Reports To: CSR Manager Full-time Nonexempt Position Summary: Provide service to our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. Essential Duties and Responsibilities: Service our customers by phone, email, and fax to provide product information, process orders, and respond to customer inquiries. Complete the full order process which includes: adjustments, changes, custom modifications and pricing. Create drawing using Cabinet Vison for custom cabinets. Verifying order items, delivery dates, and assure proper invoicing. Build professional relationship with Dealers, Designers, and Sales Representative. Complete, maintain, and process paperwork and records. Be responsive in a timely manner. Communicate in a clear, easy to understand way. Other duties as assigned. Education and/or Work Experience Requirements: Experience in the cabinet industry and/or using cabinet design software would be a plus 3-5 year of experience working in an office environment. Strong technical aptitude Confident Strong customer service skills including active listening, interpersonal skills, communication, complaint resolution, empathy, and positivity. Strong organizational and time management skills. Ability to work independently. Expert in Microsoft office. Physical Requirements: Ability to perform the essential functions of the position including, but not be limited to the following: Office environment - use of office equipment including computer, telephone, copier/printer. Ability to sit at a computer for an extended period. Use hands to finger, handle, or feel; reach with hands and arms. Frequently required to walk. Frequently stand, walk, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Hearing and vision to normal range. Moderate noise. Verbal communication. Continuous contact with co-workers and public. Equal Opportunity Employer. This employer uses E-Verify.