Patient access representative jobs in Hazel Crest, IL

Schedule: Monday-Friday | 8:00 AM - 4:30 PM Growing pain clinic seeking a Bilingual Medical Billing & Collections Representative to support back-end revenue cycle operations. This is a great entry-level opportunity for candidates with medical billing, collections, or insurance follow-up experience who are seeking long-term growth in a smaller, hands-on environment. Responsibilities Follow up on open claims including commercial, workers' compensation, personal injury, and Medicare/Medicaid Contact insurance payers, patients, and attorneys to resolve outstanding balances Perform claim follow-up via internal billing system and phone Enter charges, submit paper claims, and track claim status Write appeal letters independently (no templates) Document all account activity accurately Participate in hands-on, on-site training Required Qualifications Bilingual in Spanish and English (proficiency will be tested) 1-2 years of experience in medical billing, collections, charge entry, payment posting, or insurance follow-up Knowledge of medical insurance (commercial, government, workers' comp) Strong written and verbal communication skills Computer savvy and detail-oriented

A leading pharmaceutical company in Chicago is seeking an experienced Associate General Counsel specializing in securities and finance. This role involves advising on corporate disclosure, compliance with regulations, and providing complex legal support for various transactions. The ideal candidate will possess a Juris Doctor degree and significant legal experience, along with strong communication and negotiation skills. The company offers a competitive compensation package and a robust benefits plan. #J-18808-Ljbffr

About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location 680 Lake Shore Drive Job Description K.S.A.'s: 1. High school diploma required. Some college preferred. 2. A minimum of two years of general office or healthcare experience required. 3. Some knowledge of medical terminology, strongly preferred. 4. Proficient in Microsoft Word applications such as Outlook and other computer skills preferred. 5. Demonstrates a high level of customer service and interpersonal skills to effectively work with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Excellent communication/organizational and prioritization skills needed. 6. Problem solving skills and ability to handle multiple priorities in fast paced environment. Requires a high level of accuracy, attention to detail and the ability to perform under pressure of deadlines. Job Duties: 1. Answers multiple divisional phone calls; responding to customer requests including, and not limited to cross departmental appointment scheduling, screening, routing calls and registration. 2. Responds to hospital and department related questions as appropriate. Facilitates consumer communication by retrieving and distributing messages in the appropriate database. 3. Provides physician-patient support using scheduling guidelines and online knowledge-based tool to schedule new and return appointments. 4. Correctly identifies and collects patient demographic information in accordance with organization standards, verifies insurance eligibility and completes registration as needed for families. 5. Transcribes new referrals in Epic from phone or fax and submit referrals for clinical triage as specified by division guidelines or Epic instruction. 6. Assists in facilitating both electronic and non-electronic communication for families and patients. Provides family pertinent next steps for visit. 7. Signs up patients for MyChart as well as utilizing the Epiccare Link functionality as appropriate. 8. Maintains performance metrics related to department and individual key performance indicators and all quality goals consistently. 9. Obtains referral for scheduled services. 10. Reviews and collects outstanding patient liabilities as appropriate (estimates, copays, outstanding balances, self pay, etc.) 11. Meets expectations of outstanding service, including behavior that models Core Values with every encounter, every time. Adheres to organizational Power of All principles. 12. Maintains confidentiality and HIPAA regulations. 13. Assist with training new and current employees as needed. 14. Other job functions as assigned. Lurie Children's will consider visa sponsorship of qualified candidates for the registered nurse role, subject to all applicable law as well as business and budgetary limitations. Education High School Diploma/GED (Required) Pay Range $19.00-$28.50 Hourly At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: Supplemental Life, AD&D and Disability Critical Illness, Accident and Hospital Indemnity coverage Tuition assistance Student loan servicing and support Adoption benefits Backup Childcare and Eldercare Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members Discount on services at Lurie Children's facilities Discount purchasing program There's a Place for You with Us At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. Support email: ***********************************

Full-time Description The position of Technical Services Staff ,with a specific focus on Accessibility, includes responsibility to perform a variety of professional duties of a technical and often complex nature, relating to ICC's Technical Services and development and maintenance of codes and standards. The individual provides internal professional and technical support to ICC staff, both within and outside the Technical Services department, and has frequent telephonic, written, and direct personal contact with committee members, interested parties, customers, and the public. The position is based out of ICC's Central Regional Office in Country Club Hills, Illinois and reports to the Director of Standards Development. This position can be a hybrid position depending on the selected individuals skills, experience and proximity to an established ICC office. Essential Functions: The key responsibility will be providing technical support services for ICC's codes and standards with an emphasis on accessibility requirements in codes and standards. This includes: Assist members with code/standard interpretations and related questions Staff liaison to codes and standards development committees Representing ICC at meetings and conferences Serving on internal and external committees Assist in educational content development, and conducting ICC seminars as an instructor Serving as a technical resource for other ICC departments and functions which may involve assisting with accessibility requirements for our publications[BT1] Perform other technical and administrative duties as assigned In addition, technical staff may be called upon to assist the ICC Codes & Standards Department with duties related to the development of codes and standards, including: The review and development of code/standard language that is concise, accurate, and consistent with other code/standard provisions Participation at ICC's Committee Action and Public Comment Hearings Working with publications staff to ensure the accuracy of published code/standard documents Assisting in, and supporting the development of Commentaries and other code/standard related publications of ICC Responding to inquiries on code interpretation for the position's area of subject matter expertise. Performs other related duties as assigned Evaluate and Audit Digital Content: Conduct thorough evaluations and audits of digital content, including websites and mobile applications. Ensure compliance with accessibility standards such as the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA). Identify accessibility barriers and recommend effective solutions. Remediation Strategies: Collaborate with web developers, designers, and content creators to develop and implement remediation strategies for identified accessibility issues. Ensure that websites and software are modified to be accessible to everyone. Documentation and Training: Create and maintain comprehensive documentation of accessibility policies, procedures, and best practices.monitor evolving accessibility legislation and standards. Design and deliver training sessions on accessibility principles, tools, and techniques for both technical and non-technical staff. User Testing and Feedback: Facilitate user testing with individuals with disabilities to gather feedback on the usability of digital products and services. Incorporate findings from user testing into improvement plans. Procurement and Compliance: Advise on the procurement of accessible technology and services. Ensure that accessibility criteria are included in vendor selection and evaluation processes. Coordinate with legal and compliance teams to monitor evolving accessibility legislation and standards. Handling Complaints and Inquiries: Investigate and respond to accessibility complaints or inquiries from users. Propose appropriate resolutions to enhance user satisfaction and compliance. Requirements Essential Skills and Education/Experience: Baccalaureate in architecture, engineering, or science with professional licensure/registration preferred Minimum of 5 years of professional experience in a building jurisdiction, related professional association/company, or code enforcement, implementation, or interpretation Ability to demonstrate sound working knowledge of code interpretation, application, and/or enforcement Strong technical writing, communication, and customer service skills Strong facilitation skills Knowledge of ANSI and SCC standards development requirements a plus Physical Requirements: Occasional travel required when conducting ICC seminars and assisting the Codes & Standards Department, both locally and nationally Ability to sit for extended periods while working at a computer or desk Occasional standing, walking, and reaching to access files or office supplies Manual dexterity for typing, filing, and handling office equipment Ability to lift and carry up to 20 pounds occasionally (e.g., office supplies, documents) Visual acuity to read printed and digital materials Auditory ability to communicate effectively in person and over the phone May need to climb stairs in multi-level office building Environmental Conditions: Indoor office/home environment Must be able to work in standard office environment with artificial lighting and climate control Disclaimer: This description is not an exhaustive list of all responsibilities, duties, and skills required. The company reserves the right to change or add duties to this position as business needs require. International Code Council offers a competitive starting salary and comprehensive benefits package that includes paid vacation and sick time, health/dental/vision insurance, 401k with generous company match immediately vested, company paid basic life insurance, short-term and long-term disability coverage. Additional voluntary benefit offerings are available such as critical illness insurance, flexible spending accounts, and pet insurance.??? International Code Council provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, citizen status, religion, ancestry, national origin, age, disability, sex, marital status, military status, pregnancy, sexual orientation or any other basis prohibited by applicable federal, state or local employment laws or regulations in every location in which the company has facilities. Salary Description up to $125000

Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours. There are three levels of roles in the program, each requiring specific skills and experience: Standardized Patient (SP): Simulates patient scenarios for educational purposes. Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed. Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams. KEY RESPONSIBILITIES Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments Provide written and verbal feedback to learners Document learner performance with accuracy and consistently using electronic systems Participate in both in-person and virtual simulations as needed Monitor other SPs for quality assurance Accept ongoing feedback and incorporate supervisor feedback into performance Maintain confidentiality of learner information and assessment data Respond to email messages and electronic communications promptly Demonstrate professional behavior and accountability for actions Work collaboratively as a team member Maintain commitments to the SP Program BASIC QUALIFICATIONS Ability to work effectively with diverse populations and demonstrate cultural sensitivity Ability to communicate clearly and effectively with learners from various medical and mental health educational programs Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades Strong organizational skills in all work aspects Ability to work effectively as part of a team and independently Objective and unbiased approach to healthcare interactions Highly reliable and punctual in attendance for both in-person and virtual sessions Flexible and able to adapt in different work situations and learning environments Comfort with appropriate physical and mental health assessments by healthcare students and professionals Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications REQUIREMENTS High school diploma or equivalent Previous experience in healthcare, education, or customer service preferred, but not required Completion of Standardized Patient training program upon hire COMPENSATION The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate. ADDITIONAL INFORMATION Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms. Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis. All employees must comply with university policies regarding background checks. Compensation & Benefits This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below. ****************************************************** The Chicago School is an Equal Opportunity Employer. Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.

Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE) The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule. Opportunities for Security Officers P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect: High-rise commercial buildings Residential Manufacturing Retail Campus Cannabis dispensaries and grow operations Event venues We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through: Customer service and front desk reception Routine patrols and incident response Monitoring access and maintaining site integrity We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you. Opportunities for Active or Retired Law Enforcement P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois. Our clients include: Executive Protection Campus HOA's Patrol Programs Higher Ed Private clubs Healthcare Retail The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority. Job Skills / Requirements RESPONSIBILITIES: Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime. Receive and respond to call offs from Security Officers to effectively manage coverage for client sites. Meet or exceed financial and operational goals while providing quality customer service. Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate. Assist Operations Managers in addressing Security Officer attendance and/or performance issues. QUALIFICATIONS 3 years experience in a heavy volume call/dispatch/scheduling. Required experience with a scheduling system. Preferred: WinTeam experience. 3 years prior customer service experience required. Contract security experience preferred. Valid PERC card and 20 Hour Security Training Certificate. KNOWLEDGE, SKILLS & ABILITIES Proficiency with Microsoft Office software and scheduling software. Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings. Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment. Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines. Great written, verbal, and interpersonal communication skills. Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude. Education Requirements (All) GED or High School Diploma Certification Requirements (All) PERC Card 20 hour Security Training Certificate Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the William Jefferson This is a Full-Time position 1st Shift, Weekends, On Call. Travel is not required Number of Openings for this position: 1

39 Paid Days Off Each Year Language Requirements: Bilingual in English/Spanish The Patient Enrollment and Access Specialist will coordinate financial assessments of patients, bridge enrollment to empanelment, and assist with clinical access for PrimeCare clients. Duties and Responsibilities Provide enrollment assistance, including, but not limited to, completing coverage applications, gathering required documentation, and troubleshooting the enrollment process, for uninsured children and adults to access subsidized, low-cost, and free health insurance programs through the Health Insurance Marketplace, Medicaid, and the Children's Health Insurance Program (CHIP) Enroll patients in SNAP benefits and Cash Assistance through DHS Provide structured patient education on health coverage, engage in follow-up conversations, and offer renewal assistance for enrolled individuals Enroll patients in, and maintain, PrimeCareHealth's Financial Assistance program Assist in the redetermination process for MCO members Ensure continuity of insurance eligibility by identifying patients with current breaks in coverage Empanel patients to medical home provider Maintain health plan enrollment roster information, patient utilization history, and provider-weighted panel size Distribute outreach materials to patients to build coverage option awareness Collaborate with patients and billing staff to troubleshoot and resolve billing issues Required Skills or Abilities Knowledge of the health and human services infrastructure, health insurance programs, and public coverage options Ability to effectively develop and nurture relationships with a diverse group of stakeholders and communicate with potential enrollees Ability to work independently and coordinate multiple tasks Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications, and the Microsoft operating system Required Knowledge, Experience, or Licensure/Registration Bilingual Spanish/English Bachelor's Degree in Public Health, Health Education, Social Work or related field strongly preferred Experience working with large and/or diverse client populations and low-income families and individuals Excellent interpersonal, verbal, and written communication skills Excellent time management, organizational, and intermediate to advanced computer skills; fast learning ability to use new technologies and systems Committed to achieving results under demanding time frames Strong ability to manage and meet multiple deadlines and goals, and maintain documentation, according to required state and federal laws and regulations May require some non-traditional hours, including limited evening and weekend hours Benefits 27 days of PTO each year, accrued each pay period 3 personal days 1 floating holiday 8 paid holidays Medical/Dental/Vision coverage available the 1st of the month following 30 days Company-paid life, short-term disability, and long-term disability coverage Discretionary 403(b) match and profit sharing after meeting service requirements Flexible spending accounts Accident & critical illness coverage Pet insurance Salary All wages are based on relevant years of experience. The minimum rate is the wage that an individual with no patient enrollment and access experience will earn. PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants . T herefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.

Hourly Pay Range: $20.69 - $30.00 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Patient Scheduling Representative II Location: Swedish Hospital - Chicago, IL- Foster/California Full Time (40 hours per week) Hours: Monday to Friday 8:00AM-4:30PM or 8:30AM-5:00PM What you will do: Answers high volume of incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service at all times. Accurately, appropriately and efficiently schedules appointments for multiple offices. Follow specific department guidelines and protocols, ensuring service excellence at all times. Responsible for entering appropriate diagnoses and ICD-9 codes in compliance with Local Medical Review Policies. Gathers complete and accurate patient type, demographic and billing information. Pre-registers patients in a timely and efficient manner. Advises patient of any insurance authorization and referral requirements and ensures timely transfer of registration information to ensure financial clearance and appropriate reimbursement. Advises patients of the collections policy and explains payments, deposits and co-pays. Directs patient to the SCMG Biller when necessary. Assists and supports new employees to make them aware of department policies and procedures, while emphasizing excellent quality and customer service excellence. Maintains accurate physician data for new doctors on staff, insurance information and other updates in the computer system. Maintains paper files and binders up to date as a back-up for computer down time, so that referrals can be done manually. What you will need: Education & Experience- High School graduate; prefer two or more years of health related college course work. Experience: Preferred one year experience in hospital admissions, hospital department scheduling, or in physician office scheduling. Knowledge & Skills: Excellent interpersonal and customer service skills. Excellent phone voice - proper grammar, diction. Basic knowledge of medical terminology, anatomy & physiology and coding. Knowledge of clinical office or department general policies and practices. Keyboarding at 45wpm. Working knowledge of MS Office applications (Word, Excel, Power Point), intranet/internet, and web-based portal functionality. Knowledge of Medicare, Public Aid. Managed care payment and reimbursement requirements. Ability to prioritize and organize tasks, and to maintain flexibility in response to constantly changing demands. Ability to concentrate and remain composed in a busy, distracting office environment in high-pressure situations. Ability to interact positively and effectively with multiple departments. Ability to use good judgment and utilize independent decision-making skills to effectively problem solve, resolve issues and facilitate department efficiency and productivity. Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands. Benefits offered by Endeavor Health include: Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit *********************** When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

The UWMedicine Contact Center has an outstanding opportunity for a Patient Access Representative (Contact Center Representative 1 (CCR1)) WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS * High-Volume Call Handling: Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. * Detail-Oriented Scheduling & Support: Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. * Customer Service Excellence: Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) * High-volume inbound call handling in a fast-paced contact center * Appointment scheduling and registration using electronic systems * Insurance eligibility verification and data accuracy * Routing calls and taking complete, accurate messages * Referral coordination and prior authorization entry in Epic * Customer service and issue resolution with empathy and professionalism * Collaboration with clinics, Financial Counselors, and Interpreter Services * Patient portal support and inquiry resolution * Documentation and data updates during scheduling * Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience Compensation, Benefits and Position Details Pay Range Minimum: $22.94 hourly Pay Range Maximum: $32.81 hourly Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Contact Center About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Patient Access **Work Type:** Full Time (Total FTE between 0.9 and 1.0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (8:30:00 AM - 5:00:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page (***************************************************** **Pay Range:** $17.63 - $27.77 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. **Summary:** The Admissions Registration Specialist I is responsible for reviewing patient registration for all types of admissions and elective procedures to ensure patient and guarantor demographic and insurance information is complete and current with each patient visit. The Admissions Registration Specialist I will assist patients with understanding their insurance options and collecting patient financial responsibilities. The Admissions Registration Specialist I will perform all functions in a courteous and respectful manner, advocating for the patient's best interest and wellbeing. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. **Other information:** **Required Job Qualifications:** - High school graduate or equivalent. - 0-1 year of experience - Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel). - Excellent communication and outstanding customer service and listing skills. - Basic keyboarding skills - Critical thinking, sound judgment and strong problem-solving skills essential - Team oriented, open minded, flexible, and willing to learn - Strong attention to detail and accuracy required - Ability to prioritize and function effectively, efficiently, and accurately in a multi-tasking complex, fast paced and challenging department. - Ability to follow oral and written instructions and established procedures - Ability to function independently and manage own time and work tasks - Ability to maintain accuracy and consistency - Ability to maintain confidentiality **Preferred Job Qualifications:** - Associates Degree in Accounting or Business Administration - Experience within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting, or customer service. - Knowledge of insurance and governmental programs, regulations, and billing processes e.g., Medicare, Medicaid, Social Security Disability, Champus, Supplemental Security Income Disability, etc., managed care contracts and coordination of benefits is highly desired. - Working knowledge of medical terminology and anatomy and physiology is preferable. **Physical Demands:** **Competencies:** **Disclaimer:** The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. **Responsibilities:** With a high degree of accuracy collects, verifies and enters into Epic the patient's demographic, employer, financial, emergency contact, insurance, subscriber and case-specific information, such as referring physician and diagnosis. 2. Consistently has patient sign and scan all necessary documents for completion of the admission process; consent, ID, insurance card, MIMS, OBS, COB, etc. 3. Consistently and accurately obtains and interpret the patient's insurance benefits and possess the ability to communicate this information accurately to the patient and co-workers. 4. Has the ability to determine the patient's financial obligation and communicate this information accurately and with respect to the patient. 5. Performs registration functions consistent with Federal, State and Local regulatory agencies and payer requirements, and organizational policies and procedures, including HIPAA privacy and security Regulations, as well as JACHO. 6. Upon decision of patient's admission, has the knowledge and skill to perform the admission notification (NOA) process which is a required communication with the patient's payer to ensure that the payment for patient's inpatient stay is secured. 7. Appropriately informs the patients of hospital policies that govern the revenue cycle. Minimizes the potential financial risk of patients accounts by discussing with the patient and/or guarantor their financial responsibility for upcoming visits/procedures, past due balances and referral requirements. Offers options and negotiates acceptable resolution of estimated patient balance. 8. Receives and properly responds to, or directs telephone inquiries from patients, payers, physicians and their staff, internal department and other persons and entities. 9.. Ability to exercise good customer service skills when communicating with both our patients as well as our internal customers. Able to find resolution within the phone interaction satisfactory to the caller and/or having the knowledge when to escalate to their supervisor. 10. Interacts and collaborates with numerous departments to resolve issues while also analyzing necessary information that will ensure hospital reimbursement. 11. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Rush University Medical Center's Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Guards to assure that HIPAA confidential medical information is protected 12. Attends regular EPIC training sessions or other sessions conducted for the benefit of associates involved in the Admitting functions. 13. Other duties as needed and assigned by the supervisor/manager. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Position** Admission Registration Specialist 1 - Radiology **Location** US:IL:Chicago **Req ID** 20416

Responsible for effectively billing or rebilling all accounts to the appropriate insurance carrier by implementing billing procedures in a timely manner. Responsible and accountable for pursing collection of all receivables from insurance, guarantor, and/or any other responsible party. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Continually follows-up on outstanding accounts through contacts/inquiries to third party payors to facilitate prompt resolution and/or payment and actively pursues payment from patient/guarantor on all outstanding account balances after third party payment or rejection based upon hospital collection guidelines daily. Identifies and investigates delinquent accounts to for special circumstances affecting payment delays and recommends the appropriate disposition. Reviews bad debt prelist report to ensure that adequate follow-up/collection efforts have been performed prior to transferring to the bad debt file weekly. Phones patients to obtain insurance and COB information and inform them of financial responsibility and discusses various payment options. Prepare appropriate billing documents based upon current payor/hospital guidelines for all third party payors. Prepares and processes any necessary adjustment/coding changes on accounts through the system based upon follow-up to expedite the collection process and to ensure the accuracy of the account daily. Review inpatient and outpatient fins to ensure the accuracy and completeness of all documents. Reviews audit discrepancy report, pulls the account, processes the debit/credit adjustments, rebills the account to the third party payor and moves monies back to the insurance load. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES * Knowledge of UB-04 and 1500 billing preferred. * Must have working knowledge of insurance claim filing, collections, and established refund processing procedures. * Productivity Standards of 75 accounts a day, miniumum. * Quality Standards of 95% A/R aging 90 days less than 30% of total A/R. * Accounts on WQ's can not be aged more than 30 days. * Mail and correspondence must be worked within 5 working days. * Medical Records request follow-up must be worked within 7 working days from first request. * Account rejections in Quadax must be turned around within 2 days of receipt. * Follow up with UM or physicians office on Prior Authorization denial within 1 day of receipt. * Bad debt accounts to be worked weekly and completed by month end. * Resolve and complete patient complaints daily. * Denial Write-Off rate needs to be * Ability to prioritize job functions, work independently and exercise good judgment. * Must possess good written/verbal communication skills, good organizational/analytical skill and mathematical aptitude. * Proficient use of calculator and minimum typing (55 wpm). * Basic personal computer skills. EDUCATION * High School Diploma/GED Equivalent Required * Associates Business Administration Preferred * 6 Healthcare/Medical - Business Office Required STANDARDS OF BEHAVIOR Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code. CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers. DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush, with locations in Chicago and the Western Suburbs, is nationally recognized as a leader in comprehensive orthopedic services. The physicians of Midwest Orthopaedics at Rush have received specialized training in orthopedic surgery and in subspecialty areas within the field of orthopedic medicine and can diagnose and treat even the most complicated and rare musculoskeletal conditions. The Orthopedic Program at Rush University Medical Center is ranked Top10 in the nation by U.S. News and World Report. Midwest Orthopaedics at Rush doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join? We are looking for a Patient Representative to float between the outpatient clinics located in Chicago, Oak Brook, Westchester, and Naperville, IL to assist the MRI department. This position will primarily be responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc. Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion. Verifies, updates, and scans new and returning patient information. Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments. Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction. Enters patient admitting information into computer. Obtains signed statement from patient to protect clinic's interests. Collects copays and/or payments on account. Other duties as assigned. Education and/or Experience: High school diploma or general education degree (GED) Minimum of one year experience in a medical setting. Operate basic office equipment such as a computer, phone and fax machine. Multi-task and work in a fast-paced environment. Communicate effectively verbally and in writing. Work and communicate with patients, physicians and staff in all levels of the organization. What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $18.00 - $20.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Eligible for quarterly incentive program. Float travel stipend. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer.

Company DescriptionAt Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? Job Description Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department. The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments. Responsibilities: Scheduling Functions: Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines. Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s). Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow. Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate. Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs. Establish and maintain effective working relationships with physicians, nursing, staff, and management. Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines. Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes. Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule. Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner. Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed. Control Desk Functions: Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients. Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC). Effectively communicates information with other departments, staff, management and physicians. Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols. Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events. Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met. Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements. Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area. Accurately completes operating room assignments/on-call assignments for the required staff. Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you). Screens all phone call requests for patient information and refers to appropriate staff. Enters facility work orders and supply order when required by assigned department. Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed. Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments. Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager. Patient Registration Functions and Pavilion Communications: Patient Tracking System - checks patients in and enters next days cases into system Registration forms: Patient Information Complete Hospital Consent Advance Directives Medicaid Medicare HIPAA/Privacy Communicate patient/family information to ASU and OR staff Provide assistance/directions to volunteers Ensure patient charts are together for the next day Order unit supplies Maintain waiting room area/coffee & vending machine area - supplies for visitors Other patient registration functions and unit communications as needed Pavilion Communication and Coordination Functions: Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients Maintains and updates Nursing Staff Directory (address and home/cell phone numbers) Maintains and updates triage list Enters broken equipment into data base for repair and ensures broken pagers are replaced Facilitates communication between OR / Pre & Post-op / CSS departments Receives and directs calls from physician offices and patients Other unit communication coordination functions as needed Customer Service Functions: Visitor & Vendor coordination Maintain Visitor/Vendor Sign in & out book Ensure all Visitor/Vendors have badges Confirm access approvals in place according to policies Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed). Coordinate scrub attire/lockers as needed Maintain access approval paperwork for Vendors / Visitors Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery Family and significant others Give directions as needed to lounge/cafeterias, etc. Convey messages to nursing staff/CCs as needed Other Departments: Assist Hospital Transportation staff in checking off / picking up specimens Offer assistance/directions to others Other customer service functions as needed Administrative Support: Orders unit supplies Assists manager and ORSCs with scheduling of conference room, meetings Maintains locker data base Support nursing staff scheduling using hospital dedicated scheduling system Other administrative support as needed OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area. Additional Responsibilities and Qualifications: Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction. Qualifications Required: High school diploma or equivalent. 3-5 years of relevant surgery scheduling or related work experience. Knowledge/certification completion of medical and scheduling terminology. Basic personal computer knowledge. Preferred: College level experience. Previous hospital and team work group experience. Customer Service experience. EPIC Intraop scheduling experience. Strong organizational skills, and proficiency with computers, and business office equipment. Additional Information Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits

FEDERAL WORK STUDY - REGISTRAR OFFICE ASSISTANT OLIVE-HARVEY COLLEGE - REGISTRAR DEPARTMENT City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. The Federal Work Study Program (FWS) is a federally-funded financial aid program that provides subsidized part-time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education's regulations regarding the FWS program and allows students to benefit from this opportunity. PRIMARY OBJECTIVE: The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages towards educational and living expenses. FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off-campus locations. ESSENTIAL DUTIES: * Student will assist at reception desk, greeting students, faculty and staff entering office * Assists staff in the day-to-day functions of the Office. * Provides support on various projects and assignments as needed. * Provides general office support including but not limited to filing, faxing, photocopying, and Data entry. * Adheres to the City Colleges of Chicago Customer Services Excellence Standards. * The student will work closely with the Registrar staff to greet the public, students, faculty and staff as they enter the building. Student will respond to student and staff inquiries when possible: answer phones; perform light word processing and filing; and provide staff support. QUALIFICATIONS: Eligibility Requirements: * Applicants must be 16years or older, have work permit consent, and eligible to work in the United States * Applicants must be actively attending one of the City Colleges of Chicago * Applicants must be enrolled in a minimum of 6 semester hours pre-credit or credit classes * Applicants must be pursuing an approved educational credential, degree, or certificate * Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students) * Applicants must be in "good standing" - no City Colleges of Chicago academic restrictions * Applicants must not be current Full or Part-time employees of the City Colleges of Chicago * All positions are "employment at-will" MINIMUM QUALIFICATIONS: * High School Diploma required or actively pursuing a GED at the City Colleges of Chicago. * Knowledge of City Colleges of Chicago. * Excellent oral communication skills. * Excellent customer service skills. * Promotes a positive role model and favorable public image as City Colleges of Chicago representative. * Adheres to the City Colleges of Chicago Customer Services Excellence Standards. * Strong Verbal Communication * Microsoft Word * Data Entry * Customer Service * Attention to Detail Student worker rate is $17.00/hr. If variance from $17.00/hr is required, College HR/Recruitment must discuss with District Compensation. The rate paid is in accordance with City Colleges approved salary scale. We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago! TBD Additional Information

39 Paid Days Off Each Year The Patient Services Representative acts as the first point of contact for patients when they enter the site and performs all clerical duties related to patients during both the check-in and the check-out process. The Patient Services Representative is responsible for monitoring appointments and patient flow to minimize wait times, answer inbound calls, schedule appointments, collect data, complete reports, and perform all duties as assigned. Duties and Responsibilities Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. Greets and accurately registers patients in the electronic medical record (EMR) verifying essential billing and demographic information. Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately. Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays. Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary. Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area. Required Knowledge, Experience, or Licensure/Registration Two (2) years previous medical office experience preferred. Previous computer experience, particularly with an EHR and/or Microsoft Office products. Bilingual in English/Spanish or English/Polish preferred. Strong communication, customer service, and interpersonal skills. Benefits 27 days of PTO each year, accrued each pay period 3 personal days 1 floating holiday 8 paid holidays Medical/Dental/Vision coverage available the 1st of the month following 30 days Company-paid life, short-term disability, and long-term disability coverage Discretionary 403(b) match and profit sharing after meeting service requirements Flexible spending accounts Accident & critical illness coverage Pet insurance Salary All wages are based on relevant years of experience. The minimum rate is the wage that someone without medical reception/registration/PSR or customer service experience will earn. PrimeCare Health is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all applicants . T herefore, PrimeCare does not discriminate on the basis of creed, color, national origin, sex, gender identity, sexual orientation, age, religion, marital or parental status, alienage, disability, political affiliation or belief, military or military discharge status.

It's the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join in? We are seeking a full-time Patient Representative to be based at the outpatient clinic in Naperville, IL. This position will primarily be responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. Our ideal candidate must have good customer service skills, be a team player and can work in a fast-paced environment. Essential Duties and Responsibilities include the following. Other duties may be assigned. Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc. Oversees patient tracking in the Electronic Medical Record while collecting co-pays, and ensuring form completion. Verifies, updates, and scans new and returning patient information. Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments. Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction. Direct the flow of patients into the rooms during clinic days. Measures vital signs, such as blood pressure, weight, and height, and records information on patients' charts. Ensure rooms are cleaned between patients, as well as cleaned and stocked at the end of the day. Education and/or Experience High school diploma or general education degree (GED) Minimum of 2 years' experience in a customer service position. Minimum one year experience in a medical office setting (preferred) What's in it for you? MOR offers their employees a comprehensive compensation and benefits package. Pay Rate: $18.00 - $19.50 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package. Eligible for quarterly incentive program. Medical, Dental and Vision Insurance. Paid Time Off and Paid Holidays. Company-paid life and long-term disability insurance. Voluntary life, AD&D, and short-term disability insurance. Critical Illness and Accident Insurance. 401(k) Savings Plan. 401(k) Employer Contribution. Pet Insurance. Commuter Benefits. Employee Assistance Program (EAP). Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA). HSA Employer Contribution (when enrolled in a HDHP). Tuition Reimbursement. Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana. Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about.

STUDENT SERVICES DEPARTMENT MALCOLM X COLLEGE The Office of the Registrar monitors the enrollment of students, maintains student records, and works with faculty, administration, and staff on academic matters. The Registrar's Office preserves the academic integrity and confidentiality of student academic records, adhering to and enforcing the CCC academic and student policies and the Family Educational Rights and Privacy Act FERPA). Services provided by the Office of the Registrar include: transcript requests; transfer credit evaluations; enrollment and registration inquiries; degree and enrollment verification requests; student record updates; faculty certification/grades; prior learning assessments (PLA); degree audit and conferral; graduation and commencement services. The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect. Reporting to a Vice President, Dean or assigned administrator, the Registrar leads and directs the functions of the Office of the Registrar, responsible for providing comprehensive student records management, assuring the confidentiality, academic integrity, and consistency of records; supervises staff engaged in the provision of services, and the processing, review, and maintenance of student academic records. The Registrar enforces CCC academic and student policies and the Family Education Rights and Privacy Act (FERPA); actively engages and contributes to the college's enrollment and registration activities; supports and monitors faculty roster and grade submission; manages the transcript evaluation process; and participates in continuous process improvement in support of the academic mission of the college. Performs related duties as required ESSENTIAL DUTIES * Provides administrative oversight of student records management functions in accordance with CCC policies and procedures, FERPA guidelines, and the American Association of Collegiate Registrars and Admissions Officers (AACRAO) best practices. * Manages operations to ensure the provision of excellent customer service to students, staff, faculty, and outside constituents in a secure and safe environment. * Interprets and explains CCC's policies and procedures and FERPA requirements relating to the maintenance and release of student academic records and data to faculty, staff, students, and outside customers. * Implements new and revised business processes to ensure the integrity and confidentiality of student records and the updating of student records with proper documentation into the Campus Solutions (CS9) student information system. * Addresses and resolves student record disputes based on established policies, review of student records, degree audit, and other resources; approves changes to student records as needed. * Oversees staff engaged in responding to enrollment and registration inquiries and providing services to include issuance of student transcripts and related student information; processing class reinstatements; and processing prior learning credit (military, foreign) and credit by exam. * Monitors the transfer credit evaluation process, working with staff in evaluating transcripts received from approved accredited higher education institutions to determine transferability of each course. * Reviews and analyzes data for state and federal reporting; oversees the accurate and timely reporting of student academic data, including to Clearinghouse; prepares enrollment and other related reports. * Monitors and oversees the grade submission and roster certification process, working with faculty and the Office of Instruction to ensure faculty certification deadlines are met and final grades are submitted. * Monitors and assists with college's registration process each semester, ensuring the accurate reporting and processing of student enrollment data using the CS9 system. * Serves as the CS9 Security Officer for the college; approves access requests and submits to OIT; responds to security access inquiries; and participates in bi-annual security audit. * Provides training and creates help guides for staff and faculty on processing student information in CS9 for actions relating to degree audit, faculty roster, and final grade submission. * Participates in degree conferral process, identifying students eligible for degree conferral and completing degree audit and academic review for awarding of degree. Awards degrees to students. * Monitors the processing of certificate conferrals by the District Office. Processes certificates that are awarded off-cycle as needed; orders and awards certificates to students. * Serves on Commencement Committees at the district and college level; monitors student eligibility for commencement; processes student regalia orders; and distributes and collects regalia. * Monitors faculty commencement participation; orders faculty and administrator regalia; attends commencement ceremonies and distributes regalia packets and other miscellaneous items. * Prepares and recommends annual departmental budget to administration; approves and monitors office expenditures. * Attends regular campus and district wide meeting and participates on committees as needed. * Participates in providing onboarding training of CS Staff, Administration and Faculty including Student Center, online Grade Change Request. * Works collaboratively with District Office, City College Registrars, and College Leadership on the development of initiatives, policies, and practices. * May chair, co-Chair or acts as member of campus committees including HLC, Professional Development, Cultural, Completion Team, Faculty Development Dev Ed. * Assist in planning campus events (GradFest) * Performs other duties as required. QUALIFICATIONS * Bachelor's degree from an accredited college or university required. Master's degree preferred. * Five years of work experience in student services within a college setting preferably in enrollment related services and operations; admissions; registration or records * Supervisory experience in student affairs/services required * Knowledges and understanding of student information system (i.e. CS9) to maintain student records * Demonstrated strong leadership and management skills that will ensure exceptional student services and safeguard the integrity and security of all academic records * Excellent organizational and administrative skills * Strong analytical and problem-solving skills * Ability to work within a culturally diverse environment * Ability to exercise tact and diplomacy in handling sensitive situations * Excellent interpersonal, oral, and written communication skills * Proficiency in the use of Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams) Salary: $92,866 per year Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity. Benefits information is found at ***************************************** Chicago residency is required for all full-time employees within 6 months of hire. We are an equal opportunity and affirmative action employer. Thank you for your interest in City Colleges of Chicago! Malcolm X College is a Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication. MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities. WE OFFER: Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement and Public Service Loan Forgiveness. For a more detailed overview of benefits please visit our benefits page Additional Information * Salary Range: Starting Salary: $92,866