Patient access representative jobs in Hope Mills, NC

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/10/2026 Type of Position:Administration - Outreach Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | MUSL NWA Lowell Access Department's Website: ****************************************************************** Summary of Job Duties:The Patient Representative works under general supervision counseling patients on their financial status and obligation. This position will identify and refer the patient and/or responsible party to an appropriate sponsoring agency. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions. Qualifications: Minium Qualifications: High School Diploma/GED plus four (4) years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling. Knowledge, Skills & Abilities: Ability to follow oral instructions, read, and write. Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines, including printers and scanners. Excellent customer service skills. Preferred Qualifications: Bachelor's degree in Business, Healthcare or related OR Associates Degree plus two (2) years of experience in customer service, call center, business office administration, registration, billing, or scheduling Additional Information: Key Responsibilities: Customer Service Greets and assists the public professionally, maintaining effective communication and confidentiality. Resolves conflicts with careful listening and negotiation skills. Maintains accurate records and uses communication devices effectively. Check-In & Out/Scheduling Procedures Schedules and coordinates appointments, pre-registers patients, and updates accurate information. Manages walk-ins, creates patient charts, and handles scheduling for surgeries and tests. Issues excuses, sends no-show letters, and maintains tracker boards. Insurance Verification/Benefit Explanation Verifies insurance, completes ABNs, and handles authorizations and pre-certifications. Tracks referrals and ensures accurate benefit information in systems. Reporting Maintains care plans, inputs statistics, and addresses medical record issues. Generates maintenance reports, including work denials and canceled clinic reports. POS Collections & Patient Counseling Collects payments, issues receipts, and reconciles daily deposits. Counsels patients on financial information and monitors balances. Charge Entry Enters and reconciles daily charges (if applicable). Professional Development Attends training, staff meetings, and orientation sessions. Completes annual skill assessments and maintains job competencies. Salary Information: Commensurate with education and experience Required Documents to Apply: Resume Optional Documents: List of three Professional References (name, email, business title), Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:N/A Frequent Physical Activity:N/A Occasional Physical Activity:N/A Benefits Eligible:Yes

Valleygate Dental Surgery Centers operates in North Carolina as the state's first dental-only ambulatory surgery centers, offering specialized care in oral surgery, anesthesia, and sedation dentistry. With locations in Fayetteville, Greensboro, and Charlotte, VDSC provides an essential solution for patients needing comprehensive dental surgeries that require anesthesia, while maintaining a strong commitment to patient safety and quality care. Our mission is to offer safe, high-quality dental surgery services in a patient-centered environment. This is achieved through advanced technology, experienced clinical staff, and a dedication to improving access to dental care. Our state-of-the-art facilities provide the highest level of surgical care, particularly for patients who cannot be treated in traditional dental offices due to special needs or medical conditions. Valleygate prides itself on its excellent work environment, offering competitive pay and benefits, with a strong emphasis on work-life balance-no nights or weekends required for staff, ensuring employees have time for personal well-being. It's an ideal place to work for professionals passionate about dental health and dedicated to making a difference in patients' lives. Job Description: We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Bilingual candidates are strongly encouraged to apply! ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the philosophy, goals, and objectives of the Organization. Supports and performs according to approved policies and procedures. Participates as a team member in support of the total perioperative process. Considers patient rights in performance of job duties and responsibilities. Contributes to the progress and development of the approved Quality Assurance/Performance Improvement (QAPI) Program. Supports risk management and participates in programs directed to patient and staff safety. Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. Communicates effectively with patients, visitors, physicians, and co-workers. Interactions are respectful and courteous. Communicates effectively and professionally using a translator when necessary. Documents that information received from the patient is disseminated to the appropriate people or departments. Maintains and promotes professional competence through continuing education and other learning experiences. Participates in committees, conferences, and quality management activities. Seeks new learning experiences by accepting challenging opportunities and responsibilities. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed. Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval. Adheres to safety policies and procedures in performing job duties and responsibilities. Reports observed or suspected violations, hazards, and noncompliance according to Valleygate Dental Surgery Center (VDSC) policy. Observes safety measures in performance of job duties and responsibilities; reinforces compliance with safety policies and procedures. Responds to emergency situations with competence and composure. Interacts appropriately with various age groups. Accurately assesses and interprets age-specific patient data. Accurately interprets age-specific patient responses to questions and instructions. Schedules procedures at VDSC following the established policies and procedures. Properly identifies patient. Obtains information needed to schedule surgery. Reviews patient registration information for completeness and accuracy. Schedules, cancels, confirms appointments, utilizes patient priority/referral list to fill cancellations. Organizes, blocks slots and coordinates scheduling efforts for use by secondary schedulers. Operates multi-line phones for customer assistance, creates new patient accounts and enters patient information (demographic/insurance/treatment) into computer. Makes patient changes on the schedules and updates master schedules. Communicates directly with all clinical staff and the office manager to ensure the schedule is productive. Compiles excel spreadsheet for providers and balance daily production Admits patients to VDSC following the established policies and procedures. Properly identifies patient. Verify parental/guardian authorization when admitting patients that are underage. Obtains information needed to register patient. Checks for accuracy of demographics, insurance, policy numbers, social security number at time of registration. Reviews patient registration information for completeness and accuracy; obtains signature(s) as needed. Provides information to the patient's family/visitors in the waiting area according to VDSC policy. Performs tasks to ensure proper payment for services. Assists patients with insurance information, verifying, eligibility and filing claims. Researches status of claims past due. Tracks past due, unsubmitted, unpaid and denied claims. Resubmits claims or information as needed. Determines when insurance collection efforts are exhausted and converts balance to patient. Creates new patient accounts and documents complete breakdown of dental/medical benefits in patient chart. Updates patient insurance information in computer as needed. Coordinates reception area activities for effective communication throughout VDSC. Greets patients and visitors in a friendly manner. Provides information to the patient's family/visitors in the waiting area according to VDSC policy. Answers telephone and intercom quietly and courteously. Receives and relays messages effectively. Maintains and protects each patient's right to confidentiality. Identifies emergencies and initiates response according to VDSC policy. Assumes clerical duties and responsibilities. Assists in maintaining cost-effectiveness by preventing waste of VDSC resources. Maintains order and cleanliness for the front desk, reception area and restrooms. Performs interdepartmental errands when needed. Uses incident reporting system appropriately. Scans out-of-facility documents into electronic health record (EHR), as needed. Assists with preparation of VDSC reports, as needed. Contributes to the fluctuating staffing needs of the department by being flexible in own assignments and work schedules. Promotes a professional image by adhering to the established dress code. Opens/closes/cleans the VDSC as . Performs cross-trained duties to help in other departments. QUALIFICATIONS Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; certification in Healthcare Front Office Administration is a plus. Bilingual preferred (English/Spanish) but not required Valleygate Dental Surgery Centers and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Tuesday - Saturday Saturday mandatory Pay Range $18-$24/ hr Depending on Experience Medical, Dental, PTO offered What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Duties & Responsibilities Characteristic Duties and Responsibilities * Manages departmental payroll records and tracking systems; processes monthly payroll for part-time and adjunct instructors, including contract adjustments, using Colleague and Advansys. * Coordinates adjunct instructor onboarding, including new-hire documentation and requests for email and Moodle access. * Serves as a primary point of contact for phone, email, and in-person inquiries; interprets policies, applies established guidelines, and provides procedural guidance to staff, instructors, and students. * Trains staff and instructors on data entry, attendance tracking, contract management, and related software systems. * Prepares and maintains weekly, monthly, and semester reports, including student program completion, certification data, and records supporting compliance and audit requirements. * Creates, updates, maintains, and purges departmental records and files in accordance with retention requirements and compliance standards (excluding CJC records). * Assists with student registration, grade entry, and transcript processing in accordance with institutional procedures. * Supports semester-end reporting, including the Institutional Completion Report (ICR). * Collects, organizes, and maintains departmental agreements, MOUs, and ISAs in both physical and electronic formats to support program operations and compliance efforts. * Works occasional day and evening hours as required. * Performs other duties as assigned Knowledge, Skills, Abilities, and Worker Characteristics * Communicates effectively, both verbally and in writing, and works collaboratively with students, staff, stakeholders, and external partners from diverse cultural, environmental, and socioeconomic backgrounds. * Maintains accurate and efficient administrative documentation. * Demonstrates strong organizational, coordination, and time-management skills with a high level of attention to detail. * Manages departmental supplies and inventory. * Applies basic management principles and administrative best practices to daily operations. * Collects, compiles, and analyzes data to support reporting and operational needs. * Develops and maintains efficient administrative workflows, procedures, and supporting documentation. * Learns, supports, and adapts to software applications and system updates related to departmental operations. * Maintains flexibility to work occasional day and evening hours, as required Working Conditions Work is primarily performed in a typical office environment, involving frequent sitting at a desk or workstation. Occasional travel between campus buildings and to off-site meetings may be required. The position may involve occasional lifting or carrying up to 10 pounds, as well as limited bending, twisting, or reaching. Reporting Relationships Direction Received: Vice President of Workforce Development & Continuing Education Direction Given: Director of Workforce Development & Continuing Education Minimum Requirements Associate degree required. Previous experience in an administrative support role preferred. Position Type Full-time Timeline Provides comprehensive administrative support to ensure the efficient daily operations of the Workforce Development & Continuing Education division. This role supports division-wide payroll, instructional contracts, and compliance activities by maintaining accurate records and databases, ensuring adherence to institutional and regulatory requirements, monitoring student registration and payroll processes, responding to inquiries, and providing direct administrative support to divisional leadership. Salary Range Contact HR

Cape Fear Orthopaedic/ Integrity Rehab Group, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Fayetteville, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: High School Diploma, GED or equivalent. Customer service, excellent communication, basic math and data entry skills required. Associate's degree in business or healthcare management preferred. Previous experience in hospital patient access department or front desk physician's office preferred. Bilingual a plus! Your Health, Our Passion!

Job Description Patient Services Representative _ PSR JD.pdf NC Pediatric Dentistry aims to provide excellent dental treatment by going beyond the basics to ensure visits are safe, relaxed, informative, and fun for children! We are currently seeking a motivated Patient Service Representative (PSR) to join our growing team within our dental office in our Dunn Pediatric Dentistry office! Job Summary: The Patient Services Representatives (PSR's) provides vital office support that maximizes the flow of the front desk operations. Ownership of this position delivers the high standard of customer service necessary to maintain the overall Patient Experience while adhering to our Mission and Core Values. Essential Functions, Duties, and Responsibilities: • Collaborate with Patient Services Supervisor (PSS) in all aspects of training, staffing and functionality while providing substantial and valuable feedback. • Satisfy all mandatory training requirements as assigned and provided by the Patient Services Supervisor (PSS) via various training tools. • Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment. • Substitutes the management of front operations in the absence of Patient Services Supervisor PSS. • Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike. The above cited duties and responsibilities describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: • Must have at least 3 years of experience in dental front desk operations • At least 1 year of pediatric dental experience preferred • Currently certified in OSHA, HIPAA and CPR Knowledge, Skills, and Abilities: • Ability to teach and direct others with positivity and encouragement • Strong analytical, critical thinking, and problem-solving skills • Ability to quickly learn and adapt to new technologies, processes, and ideas • Excellent interpersonal, organizational, verbal and written communication skills What's in it for you! NC Pediatric Dentistry is proud to offer medical, dental and vision insurance, 401(k) retirement plan, paid time off, paid holidays, growth opportunities, and a positive work environment in a stable growing company

Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required. This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties: answer phones answer patient questions confirm appointments verify dental insurance benefits establish and maintain relationships with all patients schedule patient appointments proactively work to fill hygiene and operative appointment openings check-in patients when they arrive review treatment plans and financing options with patients check-out patients when appointments are complete process payments for patients perform other front desk functions If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.

Job Description Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee. What's an FQHC? Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas. Job Title - Patient Care Coordinator (Must be fluent in Spanish) Department - Operations Reports to - Center Manager Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: Cross trained to perform the following functions for the patient-check-in, registration, billing, referral, medical records and appointment scheduling. Provides excellent customer service. Work Location: Moncure CHC - 7228 Moncure-Pittsboro Road, Moncure, NC 27559 Schedule: Monday: 8:00am - 5:00pm, Tuesday: 8:00am - 5:00pm, Wednesday: 8:00am - 5:00pm, Thursday: 8:00am-8:00pm, Friday: 8:00am - 1:00pm, Saturday: 8:00am - 1:00pm (Rotating) Required Travel: N/A (Subject to change) Duties/ Responsibilities - Check in patients - Includes gathering, completing and documentation of accurate data such as PCP, address and insurance verification into Electronic Medical Records. Assures completion of the registration process. Check-out patients and completes necessary close documentation. Answers center phone calls in a timely, professional and efficient manner. Demonstrates understanding of HIPAA and release of medical information. Schedules patient appointments. Collects office visits payments. Attends Center staff meetings and other corporate trainings/meetings as necessary. Performances all others duties as assigned or needed. Administrative Duties - All other duties as assigned. Understands all codes and drills. Qualifications - Education/Experience: High school diploma; Preferred experience, one to two years of customer service in health care setting. Required: Bilingual (Spanish/English), Excellent communication skills required. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range: $16.43/Hourly - $22.08/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by ExactHire:190296

Job DescriptionDescription: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Requirements:

Job DescriptionThe Patient Service Representative (PSR) coordinates across patient care continuum by being the first and most frequent contact with patients, families, providers, and office staff. The PSR assists in coordination of healthcare and patient-centric care management by serving as patient and provider advocate by answering all specific questions, while educating and guiding patients through the complicated process of healthcare. The PSR also follows-up on calls by completing research, solving problems, and contacting various parties to implement solutions. The PSR is a member of the Patient Centered Medical Home healthcare team approach to delivering care in a proactive, planned, and coordinated evidence-based care. The role of the PSR focuses on problem solving, patient advocacy, education and guidance by meeting the patient's needs and preferences for quality health care. The PSR will report to and receive supervision from the Billing Coordinator. As a PSR, employees will be expected to operate efficiently at either the Front Desk or Call Center. Front Desk: responsible for check-in and check-out of all patients, insuring complete and accurate patient information, entering billing/encounter information into corporate practice management system accurately and timely, collecting co-payments, deductibles, etc. from patients, and collecting billing information for all payer types. Call Center: responsible for handling high volume of incoming calls for FCCHC's appointment scheduling line; ensuring patients receive professional and courteous patient service as well as present information and answer questions regarding corporate patient scheduling and registration procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES: They include, but are not limited to, the following: Provide new and/or established patients with all forms that must to be completed or updated to ensure accurate patient demographic, insurance, financial (Sliding Fee Scale) and UDS information; Ensure the completeness of forms, and accuracy of data obtained, are entered correctly into the corporate practice management systems; information will be updated each time patient comes into office to be seen; Provide assistance to patients on any questions the patients may have pertaining to their form(s); Resolved patient concerns in an effective and timely manner, to include re-routing calls; Greet patients in a professional and courteous manner to ensure excellent patient service and satisfaction, which includes face-to-face and/or telephone communications and direct phone calls to the appropriate staff member; Scheduling all patient appointments (to include follow-up visits) for individual location(s) in a timely manner and in accordance with corporate production goals; Establish medical/dental records for all new patients; Verify and obtain all information from the patient regarding demographic, insurance and financial (Sliding Fee Scale) is accurate and all copies of appropriate documentation to support demographic, insurance and financial information is filed in the patient's medical/dental record; Responsible for making sure all the correct administrative and patient care forms are complete and filed in the appropriate order in the patient's medical/dental records; When computer systems are down, retrieve patient medical record for patient visit and provide to the appropriate medical staff and re-file chart upon completion of visit and appropriate signatures have been received; When computer systems are down, responsible for printing encounter form at check-in and entering all encounter charges and receipts immediately upon completion of the visit; Run and balance corporate practice management system end of day receipt report totals between encounters, batch report (i.e., check conversion, cash and credit/debit card machine) and cash drawer. Run and balance corporate practice management system end of day charge report totals only when computer system is down; Complete daily report form for appointments, production, charges, monies collected, batch report totals, drawer start off and petty cash along with corporate practice management system end of the day receipt report totals to Accounting at the close of each day; Open mail and distribute mail following all U.S. Postal Service requirements and guidelines; Assists in obtaining and maintaining NCQA PCMH recognition; Faxing patient correspondence to outside entities from providers. This can include paper or electronic faxes depending on the type of fax; Assist with purging of Medical and Dental records as directed; Complete daily deposit slip(s); Assist billing department in research and follow-ups; Responsible for ordering office supplies and keeping work area clean and neat; Performs other necessary duties as required by the health center to meet the goals of providing primary healthcare services. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: GED or High School graduate with a minimum of two years of medical or dental clinic front desk operations experience. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS: Ability to apply basic concepts of mathematics and computations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPETENCY/SKILLS REQUIREMENTS: Competency required in the areas of communication, excellent verbal and written skills. Use of computer skills to include Microsoft Word and Excel. CERTIFICATES, LICENSES, REGISTRATIONS: None. OTHER SKILLS AND ABILITIES: Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier, scanner, and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, stickler for details, sense of personal responsibility for work performance, and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must. PHYSICAL/MENTAL DEMANDS: The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, pay close attention to details, exercise discretion and good judgment, develop options and solutions to crisis and problems, gather and analyze facts, exhibit courteous and professional behavior, deal with stressful situations, and adhere to company policies and procedures.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. RISK CLASSIFICATION LEVEL: II - Job classification level in which employees have potential exposure to blood borne pathogens exists only when rendering minor first aid, which is a collateral function of the job. Powered by JazzHR CQoIiNp6jQ

Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide. What will you do as a PMC Patient Service Representative (PSR) As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC. A day in the life of a PMC Patient Service Representative (PSR) may include: Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information. Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time. Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc. Maintaining the lobby in a neat and orderly manner including keeping magazines current. Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices. Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary. Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness. Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications One to two-year experience in a medical office setting. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

Are you great with people? A master problem solver? Jumpstart your career as a Front Office Coordinator. What the day looks like: In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It's fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances. No two days are the same. You'll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case. It's a good fit for compassionate professionals. You'll also captain the ship at our Fayetteville location - welcoming guests, facilitating meetings, and running the office. It's a good fit a responsible, compassionate professional. We offer: A chance to help people through their worst days, and celebrate with them on their best days. Numerous growth opportunities. A supportive team environment Competitive salary & benefits (such as paid family leave, 401k with match, and more). Who we are: Our law firm helps injured people. We've been nationally recognized for our work, and were recently voted a Best Place to Work . Our President was named one of the state's most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession. Besides looking for high achievers, we're also looking for good people. People with character, strong values, and who are good teammates. And kind. Our employees genuinely care for our clients and for each other. Requirements: Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.) Strong computer/typing ability (data entry, Microsoft Word, and Excel). Excellent time-management, communication, and attention-to-detail. Bilingual (English/Spanish), required. Available for an 8hr shift between the hours of 8am-6pm, M-F “This role is the heart and soul of our organization. They are on the front lines with our clients, making an important difference in their lives.” - James S. Farrin

The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone. and verifying medical license of non-medical staff providers that order diagnostic test. Requirements: * High School Diploma, GED or equivalent. * Customer service, excellent communication, basic math and data entry skills required. * Associate's degree in business or healthcare management preferred. * Previous experience in hospital patient access department or front desk physician's office preferred. * Bilingual a plus! Your Health, Our Passion!

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Weekend availability needed What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Full-time Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned.

Job Description Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here for our benefits overview. What will you do as a PMC Patient Service Representative (PSR) As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC. A day in the life of a PMC Patient Service Representative (PSR) may include: Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information. Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time. Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc. Maintaining the lobby in a neat and orderly manner including keeping magazines current. Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices. Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary. Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness. Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications One to two-year experience in a medical office setting. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM