Patient access representative jobs in Howard, WI

This is a First Shift, Part-Time Position Available Start Time: 7:00 AM * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities

Join our dynamic team! We are seeking enthusiastic individuals with exceptional customer service skills for exciting opportunities in the car rental industry. Become an integral part of a welcoming, supportive team committed to delivering outstanding customer experiences. As a Sales & Customer Service Representative, you will play a key role in assisting customers with their rental needs at our Green Bay airport location. Your responsibilities include renting vehicles, promoting our products and services, processing rental contracts, and actively listening to identify customer needs. You will also upsell additional offerings to enhance their travel experience-all while providing friendly, efficient, and professional service. Primary hours for this position will be nights & weekends. Key Responsibilities: Assist customers in understanding our rental offerings, providing detailed information, and facilitating the rental process. Build and maintain strong customer relationships to ensure satisfaction and encourage repeat business. Clearly communicate and offer vehicle upgrades and additional products and services to enhance the customer's travel experience. Deliver accurate and comprehensive information, aiding customers in making well-informed rental decisions. Assist customers with vehicle exchanges, returns, future reservations, and any concerns they may have. Compensation & Benefits: Total earning potential: $45,000-$60,000 per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Pay differential for nights and weekends. Paid time off (PTO) that begins accruing from day one for eligible full- and part-time employees. Holiday Pay, including your birthday! Comprehensive benefit package for full-time employees, including medical, dental, vision, life, and disability insurance. 401 (k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking. About us: Midwestern Wheels, Inc. is a proud licensee of Avis Budget Group, a leading provider of mobility solutions including Avis, Budget and Budget Truck brands. With over 65 years of experience and locations throughout Wisconsin, we are committed to delivering outstanding service and creating exceptional customer experiences. We have a loyal customer base because we truly care about our customers! At Midwestern Wheels, our culture sets us apart! Our employees are essential to our mission and are treated like part of the Midwestern Wheels family. We offer a supportive, respectful, and team-oriented workplace and invest in your success with training, professional development, and recognition for your hard work. Requirements Previous sales experience is beneficial but not required. Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management. Basic computer proficiency, including the ability to use email and reservation software. Strong problem-solving and conflict resolution skills. Minimum age of 18 and a valid driver's license with a good driving record. Salary Description $45,000 - $60,000 Annually

Job Description Welcome to Brian Van De Hey Insurance, a trusted name in the insurance industry, located in De Pere, Wisconsin. We are eagerly seeking an enthusiastic Insurance Customer Service Representative to join our dedicated team. As an integral part of our company, you'll have the opportunity to positively impact our clients' lives by providing outstanding service and support. Our office environment is friendly, and we pride ourselves on our personalized approach to customer care. You'll have the chance to grow your skills and knowledge in a positive atmosphere where collaboration is integral to our success. If you are passionate about helping others and eager to be a key player in our team, we would love to hear from you! Base salary is $20 hr for newly licensed inexperienced applicants. Base salary for experienced applicants can start up to $28 hr. Bonus opportunities available Office Hours Monday-Thursday 8:30am-4:30pm Friday 8:30am-12:30pm Benefits Hourly Base Salary + Bonus Opportunities Hands on Training Retirement Plan Evenings Off Mon-Fri Schedule Paid Time Off (PTO) Weekends Off Paid Holidays Holidays Off Pay Raise Opportunities Employee Discounts Work-Life Balance Mon-Thur 830-430 Fri 830-1230 Responsibilities Client Assistance: Provide top-notch assistance to clients, answering inquiries and resolving issues related to their insurance policies. Claim Processing: Guide clients through the process of filing insurance claims, ensuring that they understand the steps involved and receive timely updates. Policy Management: Help clients with policy amendments, renewals, and cancellations as needed. Problem Solving: Utilize problem-solving skills to offer practical solutions to clients' challenges, ensuring satisfaction. Documentation: Maintain accurate client records and document interactions for future reference. Team Collaboration: Work effectively with team members to provide a cohesive and seamless customer service experience. Requirements A Property & Casualty insurance license is required to get within 6 months.. Prior insurance experience is preferred. Organizational Skills: Effective time management skills to balance multiple tasks and priorities efficiently. Problem-Solving: Ability to promptly understand and address customer concerns with effective solutions. Detail-Oriented: Keen attention to detail to ensure accuracy in data entry and policy customization.

Job Details Main Office - Appleton, WIDescription The Orthopedic & Sports Institute (OSI) is seeking a full time (40 hours per week) Patient Service Representative. The successful candidate will create a positive first impression and establish strong patient relationships in a fast-paced environment. Typical hours are 8:00 am 5:00 pm. This position is located at the Appleton location. Responsibilities and Duties: Greet patients (in person or via phone) Verify patient benefit information Schedule appointments Answer incoming phone calls Check in patients Take payments over the phone Outgoing Referrals Coordination Qualifications 3+ years of customer service experience Strong verbal and written communication skills Attention to detail Strongly prefer medical experience Medical Terminology strongly encouraged Epic experience a plus

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon-Wed 7:00am-5:30pm, Thurs 7:00am-1:00pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$25/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Elevate your professional journey as an HVAC CSR - Customer Service Rep at Wesley Heating & Cooling! Nestled in the heart of Green Bay, Wisconsin, we're seeking a dynamic individual to join our esteemed team. Brace yourself for a competitive salary ranging from $18 to $23 per hour, complemented by a comprehensive benefits package featuring health insurance, paid vacations, and a 401k plan with an impressive 10% company match. If you're ready to make a mark in the HVAC industry, continue reading-your next career move awaits. ABOUT OUR COMPANY Wesley Heating & Cooling is all about comfort. Our mission is to excel in HVAC services, specializing in residential and light commercial clients. From furnaces to indoor air quality solutions, we're dedicated to keeping our community comfortable. We're a locally owned family company, providing top-tier service rooted in professionalism, technical expertise, and unwavering customer satisfaction. With an impressive 98% client satisfaction rating, we're industry leaders. If you seek a company valuing your expertise and fostering inclusivity, Wesley Heating & Cooling awaits your contribution! DAY-TO-DAY As the HVAC CSR - Customer Service Rep, you'll enjoy a full-time commitment from 8 am to 4:30 pm, offering you a balanced work-life harmony. Picture yourself orchestrating excellence in HVAC service satisfaction. Your day commences with precision as you answer calls, meticulously schedule service appointments, and ensure seamless communication between clients and our skilled technicians. A call comes in-a satisfied client commending your exceptional service coordination. Your day unfolds as a symphony of organization, dispatching, and delivering unparalleled customer experiences. As the HVAC CSR - Customer Service Rep, you are the linchpin, ensuring Wesley Heating & Cooling stands out in every client interaction. MINIMUM REQUIREMENTS TO BE CONSIDERED High school diploma Experience dealing with clients Data processing skills and familiarity with Microsoft Office products Above-average communication skills Preferred qualifications? We're impressed if you've got experience booking and dispatching calls, the ability to type sales agreements, and can handle a sometimes fast-changing environment. Does this sound like the right fit for you? If so, and you meet the above requirements, apply now with our quick, mobile-friendly initial application. Don't wait, we want to hear from you today!

Department: 09122 AMG Medical Office Building - Front End Staff Status: Part time Benefits Eligible: No Hours Per Week: 0 Schedule Details/Additional Information: Per diem/as needed. Flexible hours. No weekends. No holidays. Required to work 3 shifts per month. Opportunity to work more hours. Clinic hours: 8am - 5pm. Pay Range $19.45 - $29.20 Major Responsibilities: Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team. Prevents creation of duplicate medical records that can cause treatment safety issues and billing problems. Follows and ensures compliance with the mandate of the organization's accrediting bodies to use identifiers to positively identify a patient prior to the delivery of patient care to ensure patient safety. Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities. Obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints. Maintains complete confidentiality regarding patient personal/financial information and medical records in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Knows insurance basics and recognizes commercial and government plans. Understands which plans AAH contracts with and when a statement of financial responsibility is needed. Understands and discusses financial information and obligations with patients. Knows how and when to refer patients to Financial Advocates. Has knowledge of which rules, forms and questions must be enforced to make sure AAH remains compliant with government agencies and regulations. Examples are: HIPAA, Emergency Medical Treatment and Active Labor Act (EMTALA), Consent for Treatment, Patient Rights and Responsibilities, Important Message from Medicare (IMM), Medicare Outpatient Observation Notice (MOON), Notice of Privacy Practices, Medicare Secondary Payer Questionnaire (MSPQ), Advanced Beneficiary Notice (ABN). Obtains patient or guarantor signatures as . May schedule patient appointments, including virtual and procedural; may also coordinate cancellations, reschedules, wait list requests, and recall requests. May provide accurate, detailed information regarding test preparations, patient arrival time, medication/food/beverage consumption guidelines, check-in procedures, directions to facility, etc. May perform visit closure, including checking out patients after their visit, scheduling follow-up appointment(s), and providing patients with the after-visit summary. May educate and support patients with the patient portal/app. Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service. Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information. Proactively communicates issues involving customer service and process improvement opportunities to management.Offers various assistance to patients to include: arranging transportation needs, providing directions, locating a wheelchair, coordinating interpreter services, etc. May be responsible for e-scanning documents to Health Information Management (HIM), addressing incoming/outgoing fax, addressing inbasket messages via the electronic health record, and following direction from the clinical team for emergent needs. Monitors and works assigned electronic health record work queues, following the department's approved process. May assist department leadership with orientation and training. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Diploma or GED. Experience Required: None Required. Knowledge, Skills & Abilities Required: Demonstrate the Advocate Health purpose, values and behaviors. Ability to work in a high profile and high stress area, working independently to set and meet deadlines, multitask and prioritize work. Must be able to manage high-volume workloads with many interruptions in a fast-paced environment without direct supervision. May be cross-trained across various specialties and provide staffing support as needed. Strong attention to detail and accuracy. Excellent customer service skills in a variety of situations. Must have excellent service recovery skills. Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns. Excellent communication (written & verbal), customer service and interpersonal skills, ability to effectively communicate with a variety of patients, visitors, staff and physicians in a pleasant professional demeanor. Educate patients on the insurance coverage aspect of their care including managing the discussion for services that will not or may not be paid by their health plan. Interact with physicians and their staff to resolve issues related to the patient care. Collect and manage payments including cash payments, if applicable, and follow security related to cash handling. Strong understanding and comfort level with computer systems and proficient typing skills. Demonstrated technical proficiency including experience with electronic email, Microsoft Office, internet browser and phone technology. Ability to handle sensitive and confidential information according to internal policies. Excellent organizational skills. Demonstrated ability to effectively act as a resource to other teammates. Physical Requirements and Working Conditions: This position may require travel, therefore, will be exposed to weather and road conditions. Operates all equipment necessary to perform the job. Exposed to a normal office environment with significant patient and public contact. May be exposed to ill or contagious patients. Must be able to transition from sitting to standing frequently. Must be able to stand and sit for extended periods of time and be physically mobile throughout the workday. Frequently lifts to 10 lbs. and occasionally lifts 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts. Must be able to push/pull up to 50 lbs. with assistance. Sensory requirements include vision, hearing and touch. Must also be able to speak clearly. Must be able to use hands with fine motor skills for keyboard data entry. DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Impact Accurately process electronic and manual customer orders while providing a supreme customer experience with a focus on customer satisfaction and retention. *This is a part-time position, up to 24 hours, working in office on Saturday, Sunday, Monday. Essential job functions Work all inbound tickets for marketplace/fulfillment sellers using Zendesk platform including cancelling orders, changing addresses on orders, processing returns, providing order status, answering product questions in accordance with policies and procedures. Receive and process orders for dedicated customers in accordance with policies, procedures and quality standards. When applicable, work with IT to submit electronic ASN's and Invoices or work to resolve ASN data within online customer portals. Identify issues on orders such as: pricing, item ID's/UPC's, address issues and communicate to other departments and/or the customer for resolution when applicable. Maintain and update required documentation (i.e. Vendor Guides) in an accurate and timely manner using established online systems. Research and respond promptly to all customer Return Authorization requests and communicate requests to the warehouse. Strive to improve overall service levels by helping to identify needs to revise or enhance existing models and procedures. Escalate to Supervisor any situations outside the representative's control. Perform general duties and tasks as assigned. Qualifications High School Diploma or equivalent work experience Electronic Data Transfer and sales order entry experience Proficient knowledge of Microsoft Word and Excel Retail industry experience preferred Excellent analytical, problem resolution skills and detail orientation Behavioral attributes A commitment to self-improvement Excellent verbal and written communication skills The ability to embrace and continually adapt to change A positive attitude even when unexpected challenges arise A willingness to take responsibility and be accountable for achieving personal and team results ADA requirements Frequently required to sit; talk or hear and use hands to handle or touch objects or controls Regularly required to stand and walk On occasion, may be required to stoop, bend or reach above the shoulders Must occasionally lift up to 25 pounds Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclaimer The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job Details GREEN BAY, WI Full Time $20.00 - $23.00 HourlyDescription The primary role of the customer service representative is to interact with customers to address their concerns, answer their questions and assist them with their needs. The Customer Service Representative interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. DUTIES / RESPONSIBILITIES: Efficiently navigate between multiple systems to resolve complex customer concerns as it relates to one or more products or services Respond to all questions relating to all Company customer service inquiries via verbal and/or written communication with a focus on one call resolution Manage customer complaints within guidelines of company policy to ensure consistency and the highest quality of customer service. Provide follow-up by completing appropriate records and documentation. Adhere to a set schedule including breaks, lunches and schedule open time to ensure availability to answer the customer's call and provide exceptional service Uncover customer wants, interests and needs in each customer interaction to effectively save the product and offer additional products and services Guide and process customer orders and inquiries in a fast-paced environment Provide knowledgeable answers to questions about products, pricing and availability Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service Handle customer complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution Escalate and notify management of business impacting problems Submit workflow emails related to new contracts or changes Process customer requests for changes, generating reports and access to mobile applications Complete contract forms and prepare change of ownership paperwork in a timely manner Act as back-up to front desk as needed Any other tasks, as assigned REQUIREMENTS: (Education, Experience, Skills, Abilities) Two (2) years of customer service and data entry experience Computer navigation and keyboarding skills, including ability to multi-task and navigate between multiple systems Good written communication skills to include accuracy and relevant client information Ability to work with confidential information in a professional manner Ability to adapt to change and work in a fast paced environment Demonstrated proficiency in basic computer applications, such as Microsoft Office software products Excellent communication and organizational skills as well as a friendly and outgoing personality Must be able to think outside the box, critical thinker/solution solver Willingness to help is a must Ability to work under pressure and handle multi-task work environment Must be well organized, detail-oriented and have excellent time-management skills PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the job. While performing the duties of this job, the Team Member is regularly required to talk and hear. Required to frequently sit, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The Team Member is occasionally required to lift and/or move 50+ pounds, sit; stoop, bend and kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines, etc. This is a full-time position. Core days/hours are Monday through Friday, 8:00 am to 5:00 pm, Occasional overtime required. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice. Cash Depot provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Under minimal direction, the CSR Specialist is responsible for calls of a non-routine nature that require deviation from standardized procedures. This role handles situations that may require additional research depending upon customer response. The CSR Specialist has extensive knowledge of the company's products and services. This role ensures customer expectations are accurately determined and are fully met. The CSR Specialist develops and broadens relationships within customer organization to fully understand needs and wants. The CSR Specialist functions as the inside half of the sales team to ensures transactions are error free, and provides guidance and technical advice to less experienced Customer Service Representatives. JOB DUTIES: • Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). Due to experience & training, may handle the most complex inquiries. • Relates to all technical customer support activities within the business, call center, field, and business processing. Performs various business support activities including identifying, enhancing, and following specific processes and procedures to maximize the efficiency of the business. Serves as a Subject Matter Expert on one or more technical products. • Proactively generates sales by actively promoting Motion's products to existing customers. Responsible for selling Motion's products and services by understanding customer needs and meeting their requirements. • Influences Motion's Gross Profit through negotiating the sale price and purchase price within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion. • Responsible for maintaining effective relationships with current and potential customers, ensures customer queries resolution, ensures billing and collection and facilitates customer requests in efficient and timely manner. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $25,000 per line and $50,000 per Purchase Order. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. • Determines the most cost effective method to fulfill customer orders. • May handle customer returns. • Partners with Account Representatives to ensure customer satisfaction. • Provides coaching, guidance and direction to less experienced Customer Service Representatives. • Assists less experienced Customer Service Representatives with addressing customer needs; especially technical expertise in a particular specialty. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a bachelors degree and three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization and attention-to-detail required. • Excellent communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Excellent computer skills. • Strong negotiation skills. • Specialty product knowledge from previous warehouse and inside sales experience required. COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Valley Cabinet Inc. is a family-owned and operated company providing the finest quality custom wood cabinetry. Our state-of-the-art manufacturing facility is where quality workmanship is a way of life. We transform select hardwoods from around the country into quality cabinetry for homes, offices and businesses. Valley Cabinet is seeking a Customer Service Representative for our Seville Division to join our team today! As a Valley Cabinet team member, you'll enjoy: Health, Dental, Vision & Life Benefits Career Growth & Opportunities for Advancement Continual Pay Rate Increases 1st Year of Employment Bonuses, Paid Time Off & Paid Holidays Off 401(k) + Company Contribution Onsite Nurse Valley Cabinet Job Title: SEV CSR Work Location: De Pere Location Division/Department: Seville Reports To: CSR Manager Full-time Nonexempt Position Summary: Provide service to our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. Essential Duties and Responsibilities: Service our customers by phone, email, and fax to provide product information, process orders, and respond to customer inquiries. Complete the full order process which includes: adjustments, changes, custom modifications and pricing. Create drawing using Cabinet Vison for custom cabinets. Verifying order items, delivery dates, and assure proper invoicing. Build professional relationship with Dealers, Designers, and Sales Representative. Complete, maintain, and process paperwork and records. Be responsive in a timely manner. Communicate in a clear, easy to understand way. Other duties as assigned. Education and/or Work Experience Requirements: Experience in the cabinet industry and/or using cabinet design software would be a plus 3-5 year of experience working in an office environment. Strong technical aptitude Confident Strong customer service skills including active listening, interpersonal skills, communication, complaint resolution, empathy, and positivity. Strong organizational and time management skills. Ability to work independently. Expert in Microsoft office. Physical Requirements: Ability to perform the essential functions of the position including, but not be limited to the following: Office environment - use of office equipment including computer, telephone, copier/printer. Ability to sit at a computer for an extended period. Use hands to finger, handle, or feel; reach with hands and arms. Frequently required to walk. Frequently stand, walk, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Hearing and vision to normal range. Moderate noise. Verbal communication. Continuous contact with co-workers and public. Equal Opportunity Employer. This employer uses E-Verify.

Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Paid time off Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a customer service representative with Zach Zimmerman State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

LoanMax Title Loans We are hiring a CSR for both locations below: 1684 East Main St. Green Bay, WI 54302 & 704 S Military Ave Green Bay, WI 54304 Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. LoanMax Title Loans offers their employees: Pay range- $15.00 -$17.00 based on experience Paid Holiday Vacations Paid on the Job Training Full Time Positions- Monday to Friday 10am to 6pm with a rotating Saturday schedule of 9am to 3pm Best of all Never Work on Sundays! Job Requirements General: Must be Able to Work Full Time Great attitude Excellent Communication Skill Detail Oriented Education: Must have a High School Diploma Work Experience: Previous Customer Service Experience Computer and Data Entry Experience Personal: We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity . About Us: LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide. Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect. Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent. Must be able to pass a company background screening, including a credit, criminal and background check.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Paid time off Training & development About Us At Leudtke Agency LLC, an American Family Insurance agency, we believe in protecting dreams and strengthening our community. Our team helps clients prepare for the unexpected while building lasting relationships. If youre friendly, organized, and love helping others, this is a great place to grow your career. What Youll Do Assist customers by phone, email, and in-person Handle policy updates, billing, renewals, and claims Help clients explore coverage options and prepare quotes Support agency goals through customer follow-up and partnering with sales leads Maintain accurate customer records and documentation What Were Looking For Excellent communication and problem-solving skills Friendly, detail-oriented, and dependable Comfortable using technology and learning new systems Prior insurance or customer service experience a plus Property, Casualty, & Life licenses preferred (well help you get licensed if not) Compensation & Benefits $35,000$50,000/year (base + commissions & bonuses) Paid training & licensing support Career growth within the Insurance industry Paid time off & consistent weekday hours Schedule MondayFriday | Full-Time | In-Office Why Youll Love Working Here Supportive, team-oriented environment Opportunity to learn and grow with a respected brand Meaningful work that helps people protect what matters most American Family Insurance, customer service, insurance sales, agency staff, account representative, licensed agent, property and casualty, insurance office, local insurance agency, insurance representative, service and sales

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Patient Access Registrar performs admitting duties for patients admitted for services at ThedaCare. Meets the mission and goals of ThedaCare and regulatory compliance requirements. Works within the policies and processes as they are being performed across ThedaCare. Job Description: SCHEDULE: * Shift: Days - varies between 6am-5pm * Every 3rd Weekend KEY ACCOUNTABILITIES: * Assigns accurate MRNs, completes medical necessity/compliance checks, provides proper patient instructions, collects insurance information, receives and processes physician orders, and utilizes overlay tools while providing excellent customer service as measured by Press Ganey. * Operates the telephone switchboard to relay incoming, outgoing, and interoffice calls as applicable. Adheres to ThedaCare policies and provides excellent customer service in interactions with the appropriate level of compassion. Is accountable for point-of-service goals as assigned. * Utilizes quality auditing and reporting systems to ensure accounts are accurate and complete. Conducts audits of accounts and ensures forms are complete, accurate, and timely to meet audit standards. * Performs pre-registration of patient accounts prior to patient visits including inbound and outbound calling to obtain demographic, insurance, and other patient information including patient financial liabilities and collecting point-of-service collections, past due balances, and bad debt. Provides information to the patient/representative or may create and process payment plan options. * Explains general consent for treatment forms to the patient/guarantor/legal guardian, and obtains necessary signatures. Explains and distributes patient education documents. * Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code. Enters benefit data to support point-of service collections and billing processes to assist with a clean claim rate. * Screens medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare. Distributes and documents other forms and pamphlets. * Performs other duties as assigned including answering the phones at other facilities. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 28 Scheduled FTE: 0.7 Location: ThedaCare Medical Center - Shawano - Shawano,Wisconsin Overtime Exempt: No

Full-time Description The Customer Service Representative is a key member of our team, responsible for ensuring exceptional service and seamless communication between customers, sales representatives, and internal teams. This position plays a vital role in managing customer inquiries, providing product and service information, resolving issues, and delivering outstanding customer experiences REASONABLE ACCOMMODATIONS STATEMENT To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Roles and Responsibilities/ Essential Functions: Core Values Support: · Demonstrate integrity and consistency in all interactions, ensuring the company's Core Values are reflected in service delivery, team collaboration, and customer interactions. Customer Service Excellence: · Respond to customer inquiries in a timely and professional manner, providing accurate information about products, services, and orders to ensure customer satisfaction. · Inform customers in advance of potential issues with their orders (e.g., delivery delays or inventory issues) to maintain a positive customer experience and manage expectations. Sales Support: · Identify sales opportunities to meet customer needs while contributing to overall company growth. Issue and Complaint Resolution: · Address customer complaints, returns, and order discrepancies promptly, ensuring effective resolution and escalating issues when needed. · Support the identification of the root causes for recurring issues and contribute to the development and implementation of countermeasures to prevent future problems. Billing & Payment Management: · Assist in resolving billing discrepancies, short payments, and other financial issues, collaborating with sales, accounting and accounts as needed. · Work with accounts and customers on credit requests and manage the Credit Hold Order list to ensure timely resolution of financial issues. Cross-Departmental Coordination: · Work closely with teams in Sales, Operations, Scheduling, Shipping, and IT to ensure on-time deliveries and resolve customer issues · Communicate between departments to resolve customer-related issues quickly and efficiently. Other Duties as Assigned: · Take on additional tasks and responsibilities as required, contributing to the overall success of the customer service department and company operations. KPI's · Customer satisfaction: Ensure high levels of internal and external customer satisfaction, as measured by surveys, feedback, and repeat business. · Issue resolution timing: Maintain quick resolution times for customer issues and complaints, aiming for high efficiency in all aspects of service delivery. · Project and Annual Objective Delivery: Deliver projects, objectives, and KPIs as outlined by leadership, with adjustments made annually based on business needs. Requirements POSITION QUALIFICATIONS Competency Statements Accuracy: The extent to which an individual's work is correct and error free within company policies and guidelines. Adaptability: The extent to which an individual can fit into a changing work environment. Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the clients needs, understanding their concerns, and seeking to build trust. Communication, Oral & Written: The extent to which an individual communicates with clarity, actively engaging in conversations in order to clearly understand others' message and intent, and received and processes feedback. Detail Oriented: The ability to pay attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Organized: The ability of the individual to be structured and methodical in working skills. Problem Solving: The ability to recognize courses of action which can be taken to handle problems or potential problems. Time Management: The ability to effectively utilize available time for the completion of necessary job tasks. Preferred Experience: Two years of related experience Required Skills, Education and/ or Certifications: Must be proficient in the use of a PC and Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) High School Diploma or GED Preferred Skills, Education and/or Certification: Any other appropriate education as determined by management. Equal Opportunity Employer - Including Disabled and Veterans #HRTLP

Shift Hours: ED Registration, no set schedule, minimum of 48 hours a month, 24 hours of on call a month (on call rotation of every other weekend rotating shifts), every third holiday rotation. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook