Medical Receptionist (Full-Time) at Ellis and Badenhausen Orthopaedics
Patient access representative job in Shepherdsville, KY
It is an exciting time at Ellis and Badenhausen Orthopaedics! Our physical therapy clinic is seeking a dynamic individual to join our team in the role of Medical Receptionist. This is a Full-Time position with amazing benefits, great hours, and even better team members!
Benefits:
· Generous PTO accrual
· Medical, Dental & Vision Insurance
· Company-sponsored Life Insurance and Long Term Disability Policies
Responsibilities and Duties:
· Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries.
· Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
· Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
· Ensures availability of treatment information by filing and retrieving patient records.
· Maintains patient accounts by obtaining, recording, and updating personal and financial information.
· Obtains revenue by recording and updating financial information, recording and collecting patient charges.
· Protects patients' rights by maintaining the confidentiality of personal and financial information.
· Maintains operations by following policies and procedures; reporting needed changes.
· Contributes to team effort by accomplishing related results as needed.
· Other duties as assigned.
Minimum Requirements:
· 1-2 years of Physical Therapy Office experience a plus
· Experience with patient scheduling
· Proficient in Microsoft Office
· Excellent Customer Service and Telephone skills
Other Skills Required:
· Ability to Multi-task
· Organized
· Self-Motivated
· Attention to detail
This position requires a background check upon acceptance.
Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Req# 3422
Customer Service Representative (Part-Time)
Patient access representative job in Charlestown, IN
Shift Available:
4:00 PM - 9:00 PM
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Auto-ApplyPatient Coordinator
Patient access representative job in New Albany, IN
Full-time Description
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Why You'll Love It Here:
Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance.
What You'll Do:
Greet patients and families, collect applicable payments, tidy waiting area as needed
Maintain smooth patient flow
Ensure all patient documents are transferred to patients' electronic chart
Schedule new and existing patient therapy appointments
Verify benefits, document in EMR system, report findings to parent/guardian and therapist
Ensure new authorizations are submitted timely and accurately
Process incoming and outgoing mail
Accurately maintain petty cash fund
Maintain adequate supplies for the facility
Requirements
What We're Looking For:
Our Ideal Candidate Has:
Prior medical office experience - including scheduling patients and insurance verification
Experience with a EMR system
Ability to work until 6 pm as needed
Excellent time management and multi-tasking skills
See why we are proud to work at APT:
Watch the Video:
****************************
More info available at:
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Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
Patient Access Coordinator
Patient access representative job in New Albany, IN
BHMG Physical Therapy State St. New Albany
Full Time PAC
The Patient Access Coordinator makes patient appointments and reminder calls. Greets and registers all patients. Verifies demographic and insurance coverage information and enters into appropriate system/patient record. Collects co-pays and other payments and prepares daily deposit & reconciliation report. Receives and accurately relays all phone messages to and from providers then logs them appropriately. Also provides clerical/secretarial support to the office as needed by typing correspondence and reports, sorting and delivering mail, processing incoming and outgoing faxes and ordering and maintaining supplies.
Competitive Benefits Package
401k Plan with Match
Certification/Education Reimbursement
University partnerships for continuing education
Term and LTC insurance
40 hours of PTO on day of hire
PTO Sell Back Program
Company paid Maternity and Paternity Leave
Bereavement Leave
Compassionate Leave Sharing Program (PTO Donation)
Employee Support Fund for employees in need of emergency financial support
Minimum Education, Experience, Training, and Licensures Required:
High school diploma or equivalent
Computer skills required. Medical terminology skills preferred
Prior medical office experience preferred.
Front Office Coordinator, Medical Receptionist, Admin Assistant, Medical Office Assistant
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an
Equal Employment Opportunity
employer.
Auto-ApplyCustomer Service Rep(02580) - 1503 E 10th St
Patient access representative job in Jeffersonville, IN
DTID dba Domino's Pizza recognizes the best way to achieve success is to first ensure the satisfaction of its team members. Treating team members exceptionally well is just one way we are committed to putting our people first. Domino's is proud to provide a fair and comprehensive rewards package.
we have over 10,000+ employees with over 21+ all across Indiana and Kentucky area.
We are always looking for exceptional talent and dedication.
Job Description
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Qualifications
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Immediate Hire: Promotional Customer Service Representative
Patient access representative job in Jeffersonville, IN
Are you energetic, outgoing, and ready to launch a career in event marketing and promotions? We are seeking Entry-Level Promotional Customer Service Representatives to join our team and represent top brands at live events, retail activations, and community campaigns.
This is a hands-on, entry-level role with paid training, mentorship, and rapid advancement opportunities. No prior marketing experience is required-just bring your enthusiasm, strong work ethic, and a desire to grow.
Why Join Us?
Paid, hands-on training in promotional marketing and customer engagement
Opportunities to travel and work at events across the region
Performance-based bonuses and incentives
Career advancement into team lead, management, or account roles
Supportive, high-energy, team-oriented environment
Key Responsibilities
Represent national brands and clients at retail events, trade shows, and community activations
Engage customers with a friendly, professional approach
Distribute samples, promotional materials, and product information
Assist with event setup, execution, and breakdown
Track customer interactions and event feedback
Work with your team to meet campaign goals and performance targets
Who You Are
18+ and legally authorized to work in the U.S.
Outgoing, energetic, and comfortable interacting with the public
Positive, coachable, and eager to learn
Self-motivated with a strong work ethic
Reliable transportation for events
Retail, hospitality, sales, or customer service experience is a plus, but not required
What We Offer
Competitive weekly pay: base wage + uncapped commission + bonuses
Paid training program for career development
Travel opportunities for select campaigns
Advancement opportunities based on performance
Hands-on experience in promotional marketing, event coordination, and customer service
Immediate openings available! Take the first step toward a dynamic, rewarding career in event marketing. Apply today to become a Promotional Customer Service Representative and start building your future with a high-energy, supportive team.
Auto-ApplyCustomer Service Representative - State Farm Agent Team Member
Patient access representative job in Jeffersonville, IN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must be able to obtain Property / Casualty license, current licensees preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Representative II, Customer Service - New Patient Care
Patient access representative job in Frankfort, KY
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Care Coordinator
Patient access representative job in Jeffersonville, IN
Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
The Patient Care Coordinator you work with patients with various types of disease states via the telephone to compassionately and efficiently coordinate their medication orders.
A PCC you will need to be able to communicate well with patients regarding the pricing of their co-payments and financial assistant programs when needed
You must be able to provide compassionate, superior customer service in a timely manner understanding the importance of adherence to specialty medications.
You will be responsible to coordinate medication deliveries and payment of the order.
You will assist in helping patients apply for copay assistance programs and foundations and tracking packages when necessary.
I
n addition a PCC will make outbound adherence calls to patients to insure the patient stays compliant with their specialty medication.
Qualifications
HS diploma
1-2 years' experience in a high volume retail or specialty pharmacy
Must be able to provide compassionate, superior customer service in a timely manner over the phone
Strong written and verbal communications skills
Proficient with computers
Clear background and valid education
Additional Information
Are you an experienced
Customer Service Specialist
looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered "yes" to any of these questions -- this is the position for you!
For immediate consideration send your resume
Hannah Barreta
or call
321-710-4797
Patient Scheduling Representative
Patient access representative job in New Albany, IN
Job Details IN 2630 Grant Line Road 0VQ53 - New Albany, IN High School None Admin - ClericalDescription
Have you been looking for a place to grow your skillset? Or perhaps you are looking for a place to develop your career surrounded by a diverse group where employees feel a sense of belonging.
At Gastroenterology Health Partners, we are championing the power of inclusivity and a people first mentality. We hope to improve the human experience - from our patients to our colleagues.
If you are interested in joining our culture, we're looking for a full-time Patient Scheduling Representative for our clinic. Must have previous experience working in a medical office setting and knowledge of medical terminology, previous scheduling experience is a bonus.
Discover the Amazing Benefits We Offer:
Excellent paid time off for a healthy work/life balance.
We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions.
Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status).
Internal growth opportunities. We want to aide in your training and development.
Competitive health and supplemental benefits; with FSA and HSA options.
100% Employer paid Short Term and Long Term Disability Insurance.
After landing your job, why not bring a friend on board? Refer someone you know to One GI , and not only will they get a fantastic opportunity, but you'll also score a cool $500 referral bonus. It's a win-win!
Snapshot of Daily Duties:
Update referral, demographic, and insurance information in the practice management database.
Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
Provide patients with the appropriate forms, literature, and instruction.
Monitor wait list and reports for follow up appointments after clinic and endo.
The Must Haves:
High School Diploma or equivalent required.
Previous medical office experience, medical terminology coursework preferred.
Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.
Qualifications
Patient Services Coordinator
Patient access representative job in Jeffersonville, IN
Our Company
Adoration Home Health and Hospice
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
High school graduate or GED
Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
Sound knowledge of the framework, organization, and function of home care including eligibility requirements
Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
Ability to work independently and in a team environment
Excellent, oral, written, and interpersonal communication skills
Professional appearance and demeanor
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
Auto-ApplyCustomer Service Representative
Patient access representative job in Paoli, IN
DEPARTMENT: Deposit Operations
CLASSIFICATION: Non - Exempt
REPORTS TO: Banking Center Manager
SUPERVISES: No supervisory responsibilities
JOB SUMMARY: Provides exceptional customer service and maintains a customer focused culture.
MAJOR DUTIES & RESPONSIBILITIES:
Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records.
Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately.
Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services.
Promotes and explains financial institution services and products based on customer's needs, within compliance of financial institutions standards.
Identifies cross-sell opportunities and refers customer to appropriate sales member.
Assists in the night depository function.
Ensures deposit area is properly stocked with forms, supplies, etc.
Performs Branch Capture of transactions.
Continually increases product and service knowledge, to meet customer demands.
Makes product and service recommendations to Banking Center Managers.
Responsible for complying with all financial institutions policies and procedures.
Actively achieves individual sales, referral, operational, and community involvement goals.
Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc...
Performs other duties as assigned.
EDUCATION & EXPERIENCE:
High school diploma or equivalent.
Two or more years of personal banker experience (including completion of in-house training)
Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc...)
Good interpersonal communication, organizational, mathematical and computer skills.
EOE, including disability/vets
Medical Receptionist
Patient access representative job in Clarksville, IN
Become a part of our caring community and help us put health first The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish
Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyCustomer Service Rep
Patient access representative job in New Albany, IN
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Rep
Patient access representative job in New Albany, IN
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
Customer Service Representative #2254
Patient access representative job in Corydon, IN
General Summary: Customer Service Representatives provide a friendly, quick, and safe atmosphere for customers and fellow employees. They conduct sales transactions, ensure the store is well stocked, and exceptionally clean.
Provide FiveStar customer service by greeting, thanking, making eye contact, and engaging with customers, making them feel welcome and appreciated.
Complete fast paced, accurate sales transactions on a register, and accurately account for any mistakes in transactions such as voids or misprints of financial products.
Prepare quality food using food service equipment (fryers, ovens, slicers, etc.) according to FiveStar guidelines and food safety standards.
Maintain PAR levels in the Deli (Cold and Hot).
Promote FiveStar specials by informing customers and suggestive selling on each transaction.
Clean and merchandise sales areas (deli, sales floor, and cooler) to ensure product is always visually appealing and available for our customers.
Clean floors, restrooms, parking lots, and all other areas around the store.
Practice safe working habits that align with company safety rules.
Comply with all local, state, and federal laws.
Follow all company policies as outlined in the FiveStar employee handbook.
Minimum Qualifications:
At least 18 years old.
Ability to multi-task to meet customer's needs.
Professional appearance and a positive attitude.
Team player, honest, hardworking, and excellent attendance.
Basic Computer Skills.
Physical Requirements:
Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
Ability to work in varying seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.
Customer Service Representative - State Farm Agent Team Member
Patient access representative job in Corydon, IN
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ben Mathes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Medical Receptionist
Patient access representative job in New Albany, IN
Job DescriptionBenefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
We are seeking a Receptionist to join our team! As a Receptionist, you will be responsible for greeting patients who come in the door, checking them in, verifying insurance, taking payments and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.
Responsibilities
Greet patients who walk through the door
Ascertain their needs and get them checked in
Pull their medical records, or take a new patient demographics
Answer the phone and schedule appointments or answer patient questions
Maintain comprehensive medical records, as needed
Qualifications
Strong customer service skills
Excellent organizational skills
Attention to detail
Familiarity with basic computer programs, such as the Microsoft Office suite
Previous office experience desired
Patient Recovery Coordinator
Patient access representative job in Elizabethtown, KY
âPatient Recovery Coordinator
We offer competitive salaries, a full benefits package, Paid Time Off, and opportunities for professional growth.
Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.â¯Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.â¯Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.â¯
As the Patient Recovery Coordinator, you will be responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. The Patient Recovery Coordinator will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. This role must understand and have respect for everyone's unique path to recovery. The Patient Recovery Coordinator will coordinate care with referral sources to assist patients in maintaining recovery.
Requirements:â¯â¯
High school diploma or equivalent.
Peer Support Certification required by the state in which the facility operates
CPR/MANDT certification - updated as required.
Personal Attestation of one year in recovery from substance use disorder.
Valid Driver's license and ability to travel up to 10% locally
Successfully complete, maintain, and submit to the department documentation of a minimum of six (6) hours of related training or education in each subsequent year
Preferred
Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university.
One (1) year of experience working in a behavioral health setting.
Responsibilities:â¯
Assist patients in overcoming barriers to treatment.
Patient Recovery Coordinator supports recovery by providing support, assistance, encouragement, advocation, and modeling behavior.
Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community, through group facilitation.
Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears.
Provide education to patients around wellness management and recovery skills.
Document in EMR, as necessary.
Documents in patients record timely, accurately, and appropriately.
Complete all general shift reports and documentation for your shift prior to the end of the shift, ensuring all documentation is signed.
Assist in monitoring and maintaining the safety and security of the patients and the facility in collaboration with teammates.
Recognize that patient safety is a top priority by conducting safety checks, ensuring these checks are conducted at intervals in accordance with individualized
Supervision guidelines (e.g., 15-minute checks, 1-hour checks, etc.).
Search patients for contraband and manage the patient's valuables and belongings.
Perform periodic inspections of patient rooms and the transitional living facility.
Working with the facility leadership team to develop corrective action plans to address problems/concerns as needed.
Perform random drug screens as needed.
Assist with AMA identification and interventions.
Arrange referrals to other agencies and resources in the community when appropriate, updating aftercare plan in coordination with Discharge Coordinator.
Provide support to clients as challenges arise from everyday activities.
Conducts new orientation programming as scheduled, educating patients around community and natural supports, and how to utilize these in the recovery process.
Listen attentively with respect, acceptance, and encouragement.
Lend unique insight into substance use disorders and what makes recovery possible.
Attend team meetings and complete all training courses timely as required.
Other duties as assigned.
Benefits:â¯
18 days PTO (Paid Time Off)â¯
401k with company matchâ¯
Company-sponsored ongoing training and certification opportunities.â¯
Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.â¯
Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)â¯
Discounted tuition and scholarships through Capella University.â¯
Join our team. Join our mission.
Bi-lingual Dental Scheduler
Patient access representative job in Jeffersonville, IN
Unique has been rated as one of the top ten employers in Southern Indiana!
Join a Team That Values Your Voice-In Both English and Spanish!
Serving dental practices across North America, Unique Dental Scheduling is a fast growing business in Southern Indiana providing phone-based appointment scheduling for dental patients.
For 25 years, Unique has helped our customers grow through constant dedication to excellence in service, quality and value. We have built our reputation on effective and flexible solutions, accuracy, innovation, creative use of technology, and the highest professional and ethical standards.
Our environment is team-oriented, family friendly and flexible. Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and rewarding work experience. Unique's steady growth creates regular opportunities for career advancement and professional development--for ALL of our employees
Introduction to Role:
Unique Dental Scheduling is a remote call center . You will have back-to-back calls throughout your entire shift, immediately navigating from one caller to the next to efficiently schedule appointments for our clients. We expect accuracy in appointment scheduling, data entry, and information shared with both patient and client - and we set you up for success with our continuing training and professional development. We believe that each job or role a person has with any company is an opportunity to learn and enhance skills that will take you where you want to be years from now. Calls are measured in accordance with traditional call center statistics. For example, (AHT) your average time spent on a call, (Conversion) how often you are able to schedule a patient, and (Adherence) meeting the minimum time spent on the phones.
Fluent in both English and Spanish?
Would you love to help others and be the friendly voice that supports patients and dental practices across the country? If so, we'd love to have you on our team!
Many of our patients feel most comfortable communicating in Spanish-and we want them to feel heard, understood, and respected. Your bilingual skills help bridge that gap and ensure every patient gets the excellent service they deserve!
(IF DENTAL EXPERIENCE):
If you have experience with dental or medical, you get to enjoy the patient interaction by assisting them schedule their needed appointments ; however, we are unable to give clinical advice over the phone. An added bonus is that paperwork, physical requirements, and typical job functions for an office/clinical setting do not apply.
Equipment and training will be provided. A strong internet connection is required. Our full-time shift availability includes Monday - Friday, mid-day and evenings. We also have part-time flexible schedules available. Our agents' schedules are the same week after week for our employees' convenience and consistency.
Those who are successful in this role have traits such as:
Multitasking
Computer savvy (including typing speed of 40wpm)
Eagerness to assist
Excellent customer service
Reliability
Excellent use of English language
Fluency in Spanish
Essential Duties and Responsibilities:
Answer calls within 3 seconds or less.
Complete a standard call within 5 minutes.
Provide excellent patient care/customer service at all times.
Manage time efficiently while both on and off the phones.
Prioritize tasks/calls in order of importance.
Respond cooperatively to constructive criticism.
MUST be able to ensure a distraction free work environment
Education/Experience Requirements:
High school diploma or equivalent required
2 year post high school education preferred
1-2 years customer service experience required; phone-based highly preferred
Fluency in Spanish
Additional Requirements:
Must have high-speed internet connection.
Must pass a pre-employment background screen.
Must successfully pass ALL pre-employment assessments.
Must provide two work references with their current contact information at time of the interview.
Summary of Employment:
The ideal candidate will be conscientious, respectful, and efficient, have a positive attitude, and thrive in a fast paced environment. Excellent attendance, the ability to apply feedback, and exceptional communication skills are necessary for success. Those who are goal-oriented, flexible, and have excellent patient care will have an advantage in this role. Specifically seeking effective time managers and critical thinkers.
Available schedules:
Full-time: M-F, flexible schedules between 10:00am EST - 9:00pm EST. Also, Tues-Sat--11:30am-8:00pm EST
Benefits:
Unique offers a full suite of benefits including:
Healthcare through Cigna
Dental, Vision-premium paid
Employee Assistance Program
Paid vacation and sick leave
Paid Holidays
401k; 4% company match
Life insurance, premium paid
Long-term disability, premium paid
Short-term disability
Professional development
Bonuses
Possible cost of living differential in base pay depending on location
Due to the large number of applications, please DO NOT call about the status of your application. We will follow up with you according to our application process.
Unique provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.