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  • Patient Financial Advocate

    Firstsource 4.0company rating

    Patient access representative job in Greensboro, NC

    Hours: Monday - Friday 8:00am-4:30pm Pay Range: Up to $20 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $20 hourly 1d ago
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  • HSPD-12: Government Badging & Credentialing Specialist (Greensboro, NC-REF1809O)**

    Citizant 4.5company rating

    Patient access representative job in Greensboro, NC

    Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. Answering phone calls/email inquiries related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential Education: High School diploma, GED certification. Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $43,200 - $45,700 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $43.2k-45.7k yearly 3d ago
  • Utilization Management Representative I

    Paragoncommunity

    Patient access representative job in Winston-Salem, NC

    Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Utilization Management Representative I is responsible for coordinating cases for precertification and prior authorization review. How you will make an impact: Managing incoming calls or incoming post services claims work. Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. Refers cases requiring clinical review to a Nurse reviewer. Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. Responds to telephone and written inquiries from clients, providers and in-house departments. Conducts clinical screening process. Authorizes initial set of sessions to provider. Checks benefits for facility based treatment. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. Performs other duties as assigned. Minimum Requirements: Requires HS diploma or GED and a minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Medical terminology training and experience in medical or insurance field preferred. Behavioral health medical terminology strongly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $39k-72k yearly est. Auto-Apply 3d ago
  • Utilization Management Representative I

    Elevance Health

    Patient access representative job in Winston-Salem, NC

    **Title: Utilization Management Representative I** **Virtual:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. _Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._ The **Utilization Management Representative I** will be responsible for coordinating cases for precertification and prior authorization review. **How you will make an impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a Nurse reviewer. + Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. + Responds to telephone and written inquiries from clients, providers and in-house departments. + Conducts clinical screening process. + Authorizes initial set of sessions to provider. + Checks benefits for facility based treatment. + Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences** + Medical terminology training and experience in medical or insurance field preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $39k-72k yearly est. 10d ago
  • Patient Access Coordinator - PRN

    Cottonwood Springs

    Patient access representative job in Danville, VA

    Schedule: PRN Variable Shifts/Rotating Weekends. Emergency Dept. Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Patient Access Coordinator II, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses - Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine. How you'll contribute A Patient Access Coordinator who excels in this role: Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy. Distributes forms, documents, and educational handouts to patients and/or family members. Verifies insurance benefits and validates authorizations/pre-certifications. Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: · Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. · Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. · Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. · Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). · Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should a high school diploma or equivalent. Previous experience in prior authorization or insurance verification is preferred. 1-2 years of customer service and/or health care experience is preferred. EEOC Statement Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
    $25k-33k yearly est. Auto-Apply 19d ago
  • Patient Services Tech Specialist

    Olsa Resources

    Patient access representative job in Kernersville, NC

    Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.
    $32k-39k yearly est. 10h ago
  • Patient Services Tech Specialist

    OLSA Resources

    Patient access representative job in Kernersville, NC

    We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Kernersville, NC. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.
    $32k-39k yearly est. 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Graham, NC

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $33k-38k yearly est. 60d+ ago
  • DPS Job Fair Registration 2026-2027

    Danville City School District

    Patient access representative job in Danville, VA

    Danville Public Schools 2026-2027 Job Fair Danville Public Schools is seeking dedicated and qualified educators to join our team for the 2026-2027 school year. This event provides an opportunity to engage directly with school administrators and explore teaching opportunities within a supportive and innovative learning environment. Event Details Date: February 7, 2026 Time: 9:00 AM - 12:00 PM Location: Arnett Hills Elementary School 811 Northmont Boulevard Danville, VA 24540 Pre-Registration Required Interview Process Participation in the job fair is by pre-scheduled interview only. To be considered for an interview, candidates must: Apply to current Danville Public Schools job postings Hold or be eligible for a valid Virginia teaching license Complete all required sections of the online application, including licensure, education, and teaching experience Candidate Qualifications and Preferences Priority consideration will be given to: Middle school candidates with dual endorsements in two core subjects (Math, Science, English, or History/Social Science) Secondary candidates qualified to teach Advanced Placement or Dual Enrollment courses (must have 18 or more graduate-level credit hours in the subject area) Current DPS employees in non-teaching roles who meet licensure requirements Student teachers in DPS with a recommendation from their supervising teacher Important Application Details Applicants must apply to the specific posting titled “DPS Job Fair Registration 2026-2027” in the online system Applications must include a copy of the teaching license and transcripts (unofficial transcripts are acceptable) Applicants will receive an email confirmation with interview status updates and event details Stay Connected All job fair correspondence, including interview schedules and updates, will be communicated via email. Please monitor your inbox regularly. Take the Next Step in Your Teaching Career Do not miss this opportunity to join Danville Public Schools for the 2026-2027 school year. Apply early to secure your interview opportunity.
    $24k-32k yearly est. 2d ago
  • Hospital Based Patient Advocate

    Elevate Patient Financial Solution

    Patient access representative job in Winston-Salem, NC

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Winston-Salem, NC, with a Monday-Friday schedule from 8AM-4:30PM. Holiday coverage may be required based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $31k-40k yearly est. 17d ago
  • Patient Services Coordinator Scheduler Home Health LPN

    Enhabit Inc.

    Patient access representative job in Lexington, NC

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Licensed Practical Nurse LPN required, licensed in the state of operation * One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months. * Demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator Scheduler Home Health LPN

    Enhabit Home Health & Hospice

    Patient access representative job in Lexington, NC

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Licensed Practical Nurse LPN required, licensed in the state of operation One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months. Demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Registrar- Camp Weaver

    YMCA of Greensboro 3.4company rating

    Patient access representative job in Greensboro, NC

    Pay: $ 13- $15/hr. based on experience The Registrar is responsible for camp registration, assisting the business manager and helping out wherever needed with daily tasks. In addition, every position in the YMCA of Greensboro is responsible for carrying out our promise to strengthen the foundations of community with focus on Youth Development, Healthy Living and Social Responsibility while upholding our values of caring, honesty, respect and responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Communicate effectively with a diverse group of people. * Deliver exceptional customer service to all volunteers, staff and participants. * Assist the Business Manager in all necessary functions of the job as needed during the increased activity of the summer, spring and fall seasons. * Be proficient in the use of camp management software. * Responsible for coordinating overall camp registration. * Assist program department with group/school sales calls and building contracts. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. PRIMARY LEADERSHIP COMPETENCIES REQUIRED: * Engaging Community - Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming to all, providing community benefit. * Emotional Maturity - Demonstrates ability to understand and manage emotions effectively in all situations. * Functional Expertise - Executes superior technical skills for the role. * Communication & Influence - Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. * Inclusion - Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Exceptional listening skills to enable accurate interpretation of and response to needs of callers and/or visitors. Comfort and proficiency with technology and ability to learn new systems as required. * While performing the duties of this job, the employee is frequently required to talk or hear, sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, and ability to adjust focus. * The noise level in the work environment is usually moderate. * Certifications: CPR/AED, First Aid, Blood borne pathogen training required after hire and must remain current.
    $13-15 hourly 60d+ ago
  • Patient Services Coordinator- Hugh Chatham Health Urology

    Yadkin Valley Urology 4.0company rating

    Patient access representative job in Elkin, NC

    Title: Patient Services Coordinator- Hugh Chatham Health Urology Description: Performs patient check-in and check out procedures, processes financial information, and provides patient with information. Demonstrates effective customer service and computer skills. Performs all aspects of front office duties including answering and routing calls, maintaining appointment schedule, patient registration and referrals. The Patient Services Coordinator performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties. Hugh Chatham Health - Medical Group Hugh Chatham Health- Urology 200 Johnson Ridge Medical Park Patient Services Coordinator Schedule: Monday-Thursday 8am-5pm, Friday 8-1pm. Full Time. Education and Formal Training: High school diploma or GED Work Experience: Medical Group Outpatient Clinic experience preferred Knowledge, Skills, and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgement, and a professional attitude when relating with patients, families, and co-workers at all times. Actively functions as a patient advocate. Must have thorough knowledge of medical practice and care to assist in giving patient care. Knowledge of examination, diagnostic and treatment room procedures. Knowledge of medical equipment and instruments to administer patient care. Knowledge of common safety hazards and precautions to establish a safe work environment. Skill in assisting in a variety of treatments and medications as directed. Skill in taking vital signs. Skill in maintaining records and recording test results. Skill in developing and maintaining department quality assurance. Skill in establishing and maintaining effective working relationships with patients, co-workers and the public. Ability to communicate clearly. Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies. Benefits Health Insurance (effective within 60 days) Health Savings Account 401(k) 401(k) matching Dental insurance Life insurance Disability insurance Paid time off Vision insurance 24 hr. Wellness Center Access (Gym) Hugh Chatham Health is a not-for-profit community health care network of physician clinics and an 81-bed acute care hospital that delivers high quality, convenient health care to residents of the Yadkin Valley and Foothills region of North Carolina. Hugh Chatham Health employs over 800 team members, within the medical center, outpatient services, and 27 clinic medical group. Hugh Chatham has been nationally recognized for patient satisfaction, patient safety, and clinical quality. Our Vision is to be the best healthcare system in the nation with service as our guiding principle.
    $40k-47k yearly est. 42d ago
  • University Registrar

    North Carolina A & T State University 4.2company rating

    Patient access representative job in Greensboro, NC

    North Carolina Agricultural and Technical State University (N.C. A&T) invites applications and nominations for the position of University Registrar. The Registrar reports to the Provost and Executive Vice Chancellor for Academic Affairs with dotted line reporting to the Senior Vice Provost. We seek a Registrar that is well positioned to use innovative approaches to expand access to higher education, including new technologies and innovative and inclusive pathways for diverse students. The Registrar is responsible for the overall management of the office including management of academic records and relevant processes, supervision of staff and directing the processes related to innovative course scheduling, optimization of course offerings, records management, degree verification, issuance of transcripts, data privacy, accreditation-compliant university bulletin/catalog, communications and collaboration for the design and implementation of commencement exercises. The Registrar must have extensive knowledge of future-forward practices related to the work of a registrar for the purposes of compiling student statistical data, managing the registration process, and developing strategic plans for continuous growth in automation technology. The Registrar develops and publishes the academic calendar and the university bulletin, schedules each term and manages utilization of learning spaces, collaborates to create optimized scheduling to support student success, manages the registration process, partners with academic administrators and faculty to facilitate and improve services to students to include registration, recognition of credentials, records policy, and ensures grades are recorded timely and accurately. The Registrar ensures and enforces compliance with all federal, state, and University regulations and policies. This position provides leadership for all administrative and operational functions of the Office of Registration & Records, while working collaboratively with the University Student Success Office, Office for Strategic Planning and Institutional Effectiveness, Enrollment Management, Faculty, Deans/Chairs, Faculty Senate, and other student service offices on campus. Primary Function of Organizational Unit An 1890 land-grant doctoral high research activity university, North Carolina Agricultural and Technical State University prepares students to advance the human condition and facilitate economic growth in North Carolina and beyond by providing a preeminent and diverse educational experience through teaching, research, and scholarly application of knowledge. With a student body in excess of 15,000 students, approximately 700 faculty and research awards of over $100M, North Carolina A&T offers undergraduate and graduate degrees through 8 colleges, Joint School of Nanoscience and Nanoengineering (JSNN), the Honors College and the Graduate College. The University graduates the largest number of African American students in engineering, science, agriculture and technology in the nation. It offers over 59 Bachelors, 36 Masters, 11 Ph.D. programs; and 43 fully online and certificate programs. The University is one of the 17 constituent units of the University of North Carolina (UNC) and is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). The 2030 strategic plan focuses the University on interdisciplinary scholarly activities, innovative pathways to track and acquire academic certificates and degrees, designing for diverse student populations, including post-traditional students, disadvantaged and students with disabilities; and use of advanced technologies, including process automation, to streamline and simplify business operations. Minimum Requirements Master's degree from an accredited college or university; minimum of five years of experience with student records and registration management systems at the institutional level; managerial and supervisory experience at the level of associate registrar or higher; strong analytical and technical skills and exceptional communication skills (written, verbal and interpersonal communication skills). The Registrar should have experience in advising on academic policies and procedures and identify operational, technological, and administrative improvements that will enhance institutional efficiencies and promote student success. Preferred Years Experience, Skills, Training, Education The preferred candidate will have a record of effective and strong organization and administration skills with demonstrated ability to work both independently and as a team member; a commitment to a culture of diversity; demonstrated ability to develop internal and external strategic partnerships; extensive understanding of an integrated student information systems and databases to include Banner, 25 Live, Recruiter, and DegreeWorks. The preferred candidate must demonstrate the capacity to lead in a complex environment with rapid change and be a team player with a commitment to service excellence; and be able to demonstrate knowledge of advanced and innovative approaches to degree attainment. Six or more years of leadership experience at the associate registrar or registrar's level will receive strongest consideration. Required License or Certification n/a Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
    $26k-33k yearly est. 29d ago
  • Registrar

    Public School of North Carolina 3.9company rating

    Patient access representative job in Winston-Salem, NC

    FUNCTIONAL PURPOSE The purpose of this position is to enroll/dis-enroll students as well as maintain accurate electronic and physical student records. DUTIES AND RESPONSIBILITIES: * Enroll new or transferring students along with essential data regarding parental information. * File, pull, or print student records as requested by guidance staff, principal, or teachers * Assist with transferring students to other schools by ensuring proper documentation and file maintenance in student information system. * Provide transcripts and grade cards upon graduation and upon request. * Maintain database of former students. * Prepare reports, memos, and assist with other clerical/ administrative duties as needed to provide an efficient working environment to meet student and school facility needs * Answer telephone, greet visitors, and respond to requests for information according to guidelines outlined by district policy and FERPA. * Compile information upon request related to subpoenas or other criminal justice/ social service requests that include, but are not limited to, academic information, attendance, discipline, and other types of student information maintained by the district as directed by district policy and FERPA. * Order diplomas, certificates, and other student documents and verifies accuracy of printed information on documents. * Attend and participate in guidance meetings. * Performs other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to multitask and prioritize. * Ability to adapt and learn a variety of student information system computer programs to input and retrieve student data. * Ability to translate school policy to students and parents * Ability to maintain student information in a discrete and professional manner in accordance with district policy and FERPA * Ability to enter and maintain accurate records with few errors. * Ability to communicate clearly orally as well as in written and electronic formats. * Ability to interact with the public and staff members in a courteous and professional manner. * Proficient in using computer systems and software, including Microsoft Office: Word, Excel, PowerPoint, and Google Docs. * Knowledge and understanding of policy and procedures when dealing with confidential student records and school data. * Knowledge of legal/policy requirements for enrollment. EDUCATION AND EXPERIENCE REQUIREMENTS: * Minimum: High school diploma or equivalency * Desirable: High school diploma and two years' administrative work experience within public school system. Pay Grade 61 - Pay Rate $2,838.63 Monthly - Full Time Position PHYSICAL WORK DEMANDS: PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required Climbing/Balancing I Lifting/Carrying O up to 30 lbs. Crawling/Kneeling I Grasping/Twisting O Walking F Reaching F Running I Pushing/Pulling O Standing F Fingering/Typing F Sitting F Driving F requires driving car between sites Bending/Stooping O Others: In compliance with Federal Law, Winston-Salem/Forsyth County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age, or disability.
    $2.8k monthly 7d ago
  • Patient Coordinator

    Stanton Optical 4.0company rating

    Patient access representative job in Greensboro, NC

    Job Description Reports to: Store (Brand) Manager Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams. About us: Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments. Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas. Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results. Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy. Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. Why join our winning team? We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation's top optical retailers. We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business. Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more. Paid time off that increases with seniority Professional development and promotion opportunities Employee recognition programs Employee Assistance Program (EAP) Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products! We offer competitive variable compensation opportunities and commission on sales. Work with an amazing team! Duties & Responsibilities: Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales. Foster a strong partnership between the retail team and professional services. Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc. Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met. Ensure brand standards by performing basic housekeeping duties when necessary. Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time. Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc. Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance. Other duties as assigned and required Key Qualifications You have a high school diploma or equivalent. You have 2+ years of experience delivering outstanding customer service to patients and/or customers. You have the skills necessary to communicate effectively with a diverse group of people. You implement active listening, build rapport, and empathize with the patients. You remain proactive and execute problem solving skills to address potential patients' concerns or rebuttals. You have a collaborative spirit, while building respectful and cordial relationships with your team and patients. You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment. You have a passion for customer satisfaction and maintain a positive demeanor. Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances. If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $28k-34k yearly est. 2d ago
  • Medical Referral/Authorization Clerk at Salem Solutions

    Tammie L. Harris-Groce

    Patient access representative job in Winston-Salem, NC

    Job Description Salem Solutions in Winston Salem, NC is looking for one medical referral/authorization clerk Winston-Salem Medical Group is seeking an experienced Medical Insurance Referral and Authorization clerk. Must be available to work Monday through Friday 7:45am until 4:45pm. Duties: Handle all incoming new patient referrals and outgoing procedural referrals Obtain pre-certifications/pre-determinations for procedures, treatment, medication, etc. Provide backup for research of denied claims Update insurance information, demographics and additional billing information Prior experience working with EPIC or EMR related systems This is a great opportunity to work with a well established practice. Those interested in being considered must submit a current resume to ************************. All resumes are held in the strictest of confidence. Only those meeting the above criteria will be contacted for an interview. Interviews will start immediately…. We are looking forward to reading your application.
    $26k-33k yearly est. Easy Apply 12d ago
  • Front Office Coordinator-PRN

    Watson Companies 3.5company rating

    Patient access representative job in Greensboro, NC

    Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Greensboro Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Greensboro clinic. We are looking for a PRN Front Office Coordinator to serve our GSO office as needed. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: PRN (as needed); Our hours of operation are Monday-8-4; Tuesday-Thursday-8-6; Friday 8-2. Location: In-person at our Greensboro office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!
    $16-18 hourly Auto-Apply 5d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Patient access representative job in Collinsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Kernersville, NC?

The average patient access representative in Kernersville, NC earns between $23,000 and $39,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Kernersville, NC

$30,000
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