Earned Value Management Scheduler
Patient access representative job in Chantilly, VA
The Earned Value Management (EVM) scheduler is a critical role responsible for developing, maintaining, and analyzing the Integrated Master Schedule (IMS) to ensure the project is on track with its objectives, milestones, and baseline requirements. The scheduler works closely with program manager, control account mangers (CAMs), and cost analysts, ensuring that the project schedule is realistic, and compliant with industry standards, such as EIA-748. The ideal candidate will possess a strong blend of technical, analytical, and leadership skills, with a proven ability to support the planning, execution, and monitoring of complex programs.
Responsibilities
Develop, maintain, and analyze the Integrated Master Schedule (IMS) in compliance with EIA-748 Earned Value Management System (EVMS) guidelines.
Collaborate with CAMs and other team members to define detailed work packages, logic, and resource requirements.
Perform comprehensive schedule analysis, including critical path analysis, to identify and mitigate schedule risks.
Conduct Schedule Risk Assessments (SRAs) to ensure the IMS is realistic and achievable.
Execute DCMA 14-Point Health Checks and EV Compliance Metrics to ensure schedule quality.
Support all program review meetings, including Integrated Baseline Reviews (IBRs), as the scheduling subject matter expert.
Generate and present schedule metrics and status reports, including Schedule Performance Index (SPI), Schedule Variance (SV), and Estimate at Completion (EAC).
Support the monthly EVM business rhythm by collecting and incorporating schedule updates and forecasts.
Prepare and deliver schedule data for contract deliverables, such as the Integrated Program Management Data and Analysis Report (IPMDAR).
Qualifications
Bachelor's degree in business, or business-related field
Active TS/SCI clearance; willingness to obtain a polygraph
Experience with Agile methodology and tools such as JIRA.
5+ years of experience with industry-standard scheduling software Microsoft Project or Primavera.
5+ years of experience in project planning and scheduling programs with EIA-748 EVMS requirements.
Experience with government or defense contracts requiring EVMS reporting.
Experience performing detailed schedule analysis, variance reporting, and critical path analysis.
Additional Qualifications
Project Management Professional (PMP), PMI Scheduling Professional (PMI-SP), or an EVM Certification
Experience with EVM software tools (e.g., Deltek Cobra)
Ability to work independently and collaboratively in a fast-paced, complex environment.
Possession of strong analytical, problem-solving, and communication skills.
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation and Benefits
Salary Range: $110,000 - $240,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations.
Scheduling Coordinator
Patient access representative job in Washington, DC
, it is not remote or hybrid)
Southern Oral & Facial Surgery | southernoralfacialsurgery.com
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and ResponsibilitiesThe Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all information in accordance with HIPAA.Performs other related duties as assigned. Education and Experience High school diploma or equivalent required.One year of customer service experience required. Skills and Abilities Understanding of dental terminology.Friendly, inviting, and professional personality and presence.Basic office skills such as typing and filing.Good organizational skills.Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans
PI55334ce0723a-30***********1
Bilingual (Spanish) Front Office
Patient access representative job in Washington, DC
Bilingual (Spanish) Front Office Location: EL SEGUNDO, CA, 90245 Salary: $20.0 - $25.0/hour Experience: 0 Year(s) Looking for a job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office! State Farm Agency, located in El Segundo, CA has an immediate opening for a full-time Bilingual (Spanish) Front Office - State Farm Team Member. Must be fluent in both English and Spanish. Responsibilities include but not limited to:
Perform administrative and office support activities. Duties may include fielding telephone calls, receiving and directing visitors, and working with in-house systems.
Be the first point of contact and redirect calls or handle based on customer needs
Handle incoming and outgoing mail
Update policyholder's contact information such as phone number and email address
Print and fax proof of insurance or send proof of insurance to the customer
As State Farm Agent Team Member, you will receive...
Hourly pay
Eligible for benefits after 6 months of employment
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Bilingual Spanish/English
Dependable and have a track record of providing excellent customer service to client
Quick learner with excellent phone skills/manners
Excellent communication skills - written, verbal and listening
Must have a dependable vehicle to and from work
Property and Casualty (must be able to obtain)
Life and Life license (must be able to obtain)
Must have a clean criminal background/ Background check will be performed
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PIaedf6f81afa3-30***********6
Customer Service Representative
Patient access representative job in Fredericksburg, VA
Customer Experience Team Member
At HomeServices Property Management we provide excellent customer service with our one call resolution model. Reporting to the Director of Customer Experience, this role supports the organization by providing support to our agents, landlords, tenants and vendors. Duties include responding to inquiries regarding owner statements, tenant ledgers, property account history and expenses. In addition, the Customer Experience Team Member is responsible for handling maintenance requests by reviewing, assessing and dispatching vendors as needed. A high level of customer engagement, advanced communication skills and the ability to deliver excellent customer service is a requirement as well as prioritizing tasks and responsibilities. Team members are part of a regional operations team and handle requests by phone, email and text and are responsible for thoroughly documenting and communicating all requests with landlords, tenants, vendors and property management staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Customer Experience Team Member needs to demonstrate the following:
Collaborate with other departments, such as accounting and field staff, to ensure smooth coordination and resolution of customer inquiries
Handle client inquiries professionally and ensure outstanding customer service is provided
Resolve tenant and landlord problems by identifying the customer's needs, determining the cause, determining and explaining the best solution, expediting the correction or adjustment, and following up to ensure resolution
Understand how to interpret landlord, tenant, and vendor financial statements
Prioritize and monitor all work order requests received and communicate with landlords, tenants, vendors and property management staff
Stay up to date with industry trends and guidelines in the property management sector, and share this knowledge with the HSPM staff to stay ahead of the curve
Develop and maintain excellent relationships with prospective and existing clients
Successfully navigate through extremely sophisticated operational issues
Effectively manage high volume of incoming calls in a call center environment following communications guidelines, policies and property management processes
Contribute to team effort by accomplishing related and individual results
Process incoming property management field office mail, utility bills, HOA and condo association management documents, real estate tax bills, insurance bills, renewals and cancellations
Performance Expectations
Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
High school diploma, some college or equivalent experience
Proven customer support call center experience
Ability to effectively resolve conflicts
Proficient computer skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
Knowledge of AppFolio preferred
Ability to multi-task and possess time management skills with a focus on deadlines are a must
Excellent interpersonal, customer service, written and verbal communication skills
Flexible to work shifts between 8:00am and 6:00pm, and weekends as needed or necessary
Maintain regular and punctual attendance
Knowledge of contracting, property maintenance, handyman or specific trades terminology preferred
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer
Records and Registration Specialist
Patient access representative job in Columbia, MD
Bookmark this Posting Print Preview | Apply for this Job Details Information About Us Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.
Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title Records and Registration Specialist FLSA Non-Exempt FT/PT Part Time Hours Per Week 20-25 hours per week Work Schedule M-F Position Salary Range Summary
The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD.
Essential Role Responsibilities
This position provides complete student registration services including but not limited to in-person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning of student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community. Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act [FERPA]. Provides excellent customer service for all students, staff, faculty, and visitors.
Minimum Education Required Experience Required Preferred Experience
* Ability to prioritize and multi-task in an extremely fast-paced, busy office
* Customer service experience
* Excellent keyboarding skills and working knowledge of Microsoft Office Suite
* Attention to detail and ability to resolve routine problems with minimal supervision
* Ability to effectively communicate verbally and in writing
* Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies
* Ability to work in a team environment and a diverse campus community
Preferred Qualifications
* Previous data entry experience
* Experience using a student information system, particularly Ellucian Colleague
* Experience using a document imaging system
* College coursework or previous experience working in higher education
Physical Demand Summary Division xxxxx_Enrollment Services (Div) Department xxxxx_Records, Registration & Veterans Affairs
Posting Detail Information
Posting Number NB194P Number of Vacancies 2 Best Consideration Date 07/04/2025 Job Open Date 04/25/2025 Job Close Date Continuous Recruitment? Yes Applicant Instructions
* Pre-employment criminal background investigation is a condition of employment.
HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.
Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings ********************************************** EEO Statement
Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.
HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at ************.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Do you have customer service experience?
* Yes
* No
* * Do you possess basic keyboarding and Microsoft Office skills?
* Yes
* No
* * Are you willing to work the in-person schedule outlined in the job posting including at least two evenings per week and occasional Saturdays/special events?
* Yes
* No
* * Are you legally authorized to work in the United States on an unrestricted basis?
* Yes
* No
* * Due to HCC policy, only employees living in states contiguous to Maryland which include Virginia, West Virginia, Washington D.C., & Pennsylvania are eligible for work at HCC. Do you live in the commutable area or are you willing to relocate at your own expense, if offered the position?
* Yes
* No
Documents Needed to Apply
Required Documents
* Resume
* Cover Letter
Optional Documents
Construction Management Representative
Patient access representative job in Washington, DC
Salary Range: $80,000-$95,000 DOE Period of Performance: 9 months; exact dates are yet to be determined
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project to support fire suppression and alarm system installation at the USPP Aviation Building in Anacostia Park, Washington, DC. The work includes sprinkler systems for two aircraft hangars, new water distribution line tied to the local main, installation of an oil/water separator, and a new fire alarm system meeting NPS and NFPA standards. Scope also addresses facility-wide fire code compliance updates. Project will be completed in one phase.
This role is contingent upon award of project.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for NPS to review and issuance.
Understand and document inspections with pictures and reports during and post construction as well as mock-up inspections.
Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Deliver reports, reviews, evaluations, design work, etc. to CO.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field
preferred
.
Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management.
Direct experience with fire protection, alarm systems, or other mechanical/electrical upgrades in operational or occupied facilities
preferred
.
Familiarity with water distribution, piping systems, and oil/water separator installation
preferred
.
Proven knowledge of applicable NFPA, NPS, and building code standards.
Strong communication and reporting skills, with a track record of timely c oordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred
Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred
Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit.
Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions.
Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms.
Ability to interpret construction schedules and accurately assess and document project progress.
Capable of reviewing and evaluating payment requests against completed work and contractual milestones.
Relevant experience on projects involving similar scope of work.
OSHA 30 construction safety training
preferred
.
Written and verbal communication, problem-solving, and conflict resolution skills
Strong computer and technology literacy to utilize PCs and mobile devices.
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized.
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects.
Ability to walk or climb on a daily basis to observe contract performance.
Must be able to physically operate a motor vehicle without danger to self or to others.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
Auto-ApplyPatient Experience Representative-Weekends only-FT
Patient access representative job in Fredericksburg, VA
Start the day excited to make a difference…end the day knowing you did. Come join our team. The Patient Experience Representative (PXR) plays a vital role in enhancing the care experience for patients, families, and Associates. The position will act as a bridge between patients, families, visitors, and the care team. The role involves providing compassionate support, addressing concerns, and ensuring clear communication between the care team and patients and families. The PXR offers on the spot service recovery, promotes a welcoming environment, and proactively anticipates and responds to patient needs. By conducting patient rounding, the PXR captures feedback, identifies trends, and helps resolve issues utilizing resourcefulness, interpersonal and communication skills, and service recovery methods before they escalate to formal complaints and/or grievances.
Essential Functions & Responsibilities:
* Proactive Communication and Support - Act as a liaison between patients, families, and clinical team to facilitate clear communication, improve patient understanding of their care, and convey patient concerns and needs to staff. Responds to patient, family, and visitor concerns. Facilitates solutions between the care team and patients/families when other alternatives are not available.
* Patient Rounding - Provide direct communication and support by visiting patients throughout the hospital to assess comfort levels and identify additional support needs. Work closely with care team and leadership identifying and responding to support needs.
* Service Recovery and Conflict Resolution - Proactively collaborate with the care team. Anticipate patient needs and address concerns promptly, providing on-the-spot service recovery and escalating unresolved issues to appropriate leadership and Patient Relations as necessary. De-escalate conflict and crisis situations between the care team and patients/families. Assist with resolving concerns, ensuring fluid communication between patients, families, the care team, and Patient Relations through strong problem-solving, communication, and conflict resolution skills.
* Advocacy and Coordination - Facilitate communication between patients, families, and the care team, advocating for needs and troubleshooting challenges that arise during care.
* Feedback and Insights - Listen to patients, families, and caregivers to gather and share insights that inform the Patient Experience team, Patient Relations, and other system committees for strategic planning and decision-making.
* Team Collaboration - Work with clinical and administrative team to maintain a compassionate approach. Support staff with difficult situations. Support Patient Relations with intake of formal complaints and grievances as needed.
* Visibility and Engagement - Maintains high visibility in patient care areas to foster engagement, support, and collaborative relationships.
* Performs other duties as assigned.
Required:
* H.S. diploma
* Self-management and personal accountability, with ownership for achieving consistent, sustained positive service experiences.
* Ability to recognize and anticipate the needs of patients and respond accordingly.
* Ability to thrive in stressful situations, demonstrating strong conflict resolution and de-escalation skills.
* Strong communication skills to effectively interact with all levels of staff, physicians, patients, and families and address conflict, mediate solutions, and communicate clearly with various levels within the organization and diverse patient populations.
* Strong customer service skills.
* Critical thinking abilities to generate ideas and execute solutions.
* Demonstrates tolerance and flexibility in all situations.
* Problem-solving skills to identify resolutions.
* Independent decision-making skills.
* Compassionate attitude to provide emotional support as needed.
* Empathy and emotional intelligence, with a commitment to fostering a compassionate care environment
* Interpersonal skills to create a welcoming positive environment
Preferred:
* Associate's degree in Social Services, Psychology, Nursing, Communications, Health Administration, or a related field.
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
Auto-ApplyRegistrar (Immediate Opening)
Patient access representative job in Washington, DC
About DC Scholars:
DC Scholars Public Charter School was founded in 2012 and serves approximately 500 students in Preschool - 8th grade. DC Scholars develops life-long scholars who have the academic knowledge and skills, individual passions, and community-mindedness necessary to succeed in and contribute to an ever changing world. We have cultivated a mission-oriented and collaborative team. Our staff is enthusiastic about constantly setting and reaching a high bar for students.
Position Summary
The Registrar is the data and student information and recruitment expert at the school. As such, you will be responsible for recruiting families to DC Scholars, maintaining impeccable student information data and record-keeping, assisting with seamless school operations, and supporting excellent teaching and learning by providing data to inform decisions. In this role you will work closely with the school operations team to ensure the school's student information is accurate, compliant, and actionable. Additionally, you will be responsible for managing the student recruitment and registration process and maintaining complete student records. The Registrar will be a part of the Operations Team and will report to the Associate Director of Operations.
Key Responsibilities
Student Recruitment
Design and execute the annual student recruitment and enrollment plan to achieve 100% enrollment by Day 1.
Coordinate participation in citywide events (MySchoolDC fair, EdFest, community events) and host school-based recruitment events.
Create and distribute family-facing communications, including letters, flyers, website updates, and social media posts.
Manage accepted/waitlists, enrollment packets, and online registration processes.
Design and implement family enrollment incentives to maximize yield.
Plans for and executes school events for current and prospective families
For events, prepare marketing materials for recruitment; coordinate staff, volunteers, and materials
Lottery & Enrollment
Plans and oversees execution of the annual scholar and family enrollment plan
Manages the collection of student interest forms and tracking of initial enrollment and re-enrollment data
Manages accepted and waiting lists
Manages the distribution and collection of enrollment packets and/or online enrollment procedures for families of admitted students
Support with student enrollment oversight, including updating student records, to ensure 100% on the OSSE Enrollment Audit
Prepares withdrawal forms for transferring students and processes student withdrawals
Manages and creates all enrollment and new student family communications (e.g. bulletins for newly enrolled students with calendar and uniform information, Dean's Lists reminders to current families, etc.)
Student Information & Data
Maintain accurate student records in PowerSchool and MySchoolDC portals.
Manage parent portal access and support families with registration.
Maintains student cumulative records in accordance with federal and school-based policies, as well as audit guidelines
Ensures confidentiality and security of office space, files, and all information pertaining to students, parents, staff, and community
Ensure all records comply with federal, OSSE, and PCSB audit requirements.
Student Data Integrity & Reporting
Conduct regular self-audits to ensure data accuracy, achieving zero audit findings.
Prepare all required demographic, enrollment, and compliance reporting for OSSE, PCSB, and internal stakeholders.
Support data requests for grant reporting, research, and school planning.
Complete annual reporting of student demographic and enrollment data
Participate in audits to ensure 100% accuracy of student data
Support with student information-specific data requests relating to compliance and reporting requirements internal stakeholders, grant reports, research requests, etc.
Office Operations
Welcome and assist all visitors and members of the DC Scholars community who call or come to the front desk for support
Set the tone for the school's warm and professional culture
Coordinate and communicate with families, scholars, staff, partners (i.e. school nurse, contractors, security, etc.), and visitors as needed
Supports with organizing, securing, and maintaining a pristine office space and environment
Ongoing front desk duties as needed
Background and Experience
Bachelor's degree preferred
At least two years of work experience in a similar, school-based role
Experience developing strong project plans with acute attention to the smallest details to ensure smooth, predictable, and effective outcomes
Demonstrated ability to plan and monitor school data
Fiercely organized and execution-oriented; comfortable managing many moving parts and consistently delivering on time
Exemplary communication skills (written and oral) and the ability to communicate with a wide range of clients and constituents, including scholars, parents, vendors, staff, board members, and donors
Ability to maintain professionalism, confidentiality, and discretion on a variety of sensitive topics
Must be highly collaborative and believe strongly in the important role of synergistic relationships in solving complex problems
Ability to relentlessly pursue goals, and work through obstacles. A high degree of initiative in resolving problems and implementing solutions in a fast-paced environment
Mindset
Passion for educational equity and a commitment to the mission and vision of DC Scholars
Strong alignment with DC Scholars' Core Values: High Bar, Passion & Persistence, Hope, Humility & Growth, and Trust
Collaborative leadership style
High standards of excellence for self and for others
Evidence of well-developed emotional intelligence and empathy
The Rewards
Opportunity to work in an exciting and enjoyable environment that fosters strong family relationships and community partnerships
Targeted professional development focused on bolstering leadership capabilities
Supportive and Caring Community
Competitive salaries
Highly Competitive Benefits Packages including:
403B Retirement Plan with matching contributions
Medical/Dental/Vision Insurance
EAP
Employee Discount through Life Mart
Salary Details
The salary range for this role is $69,000 to $79,000 annually in alignment with the DC Scholars salary band and our compensation philosophy. Starting salaries for new hires will be determined based on a combination of the new hire's relevant experience and market demands.
Auto-ApplyScheduling Specialist / Scheduling clerk job - Washington DC
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
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APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Access Specialist
Patient access representative job in Gaithersburg, MD
Company: Artech Information Systems LLC Patient Access Specialist Duration: 1 Years Contract All cases including complex reimbursement issues, Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies.
Working patient cases that come through the Access 360 program.
This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications.
Key Roles/ Responsibilities:
Manage day to day activities of health care provider support request and deliverables
Perform intake of cases and capture all relevant information in the Access 360 Case Management system
Ensure all support requested is captured within the Case Management system
Ensure timely processing and resolution of cases
Escalate cases appropriately to the Patient Access Associate team
Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff
Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues
Educate offices on Access 360 programs and referral process to ensure timely case processing
Qualifications/ Requirements
Minimum Requirements:
Associates Degree or equivalent education
in health sciences, managed healthcare, public policy, social work or related disciplines
Minimum
2 years of healthcare/healthcare reimbursement experience
; high level of proficiency in all aspects of reimbursement and access,
i.e., benefit investigations,
specialty pharmacy distribution,
private and public payer reimbursement policies and procedures,
regulatory and administrative rules
Coordination of patient access experience
Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes
Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals
Experience with HIPAA policy, patient access data and analytics
Business travel, by air or car, is required for regular internal and external business meetings
Ability to work specific shift hours
Preferred:
Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines
Minimum
3 years of healthcare/healthcare reimbursement
experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private
public payer reimbursement policies and procedures, regulatory and administrative rules
Relevant biologics healthcare/ insurance experience
Billing/ Coding background in buy and bill and Specialty Pharmacy markets
Expected Competencies:
Ability to drive projects and cases to completion, be self
‐
directed, have excellent verbal and written communication skills
Analytical thinking, problem solving and decision making
Excellent customer service
Effective organizational management
Proficient competency using Word, Excel and PowerPoint
Ability to multitask and manage multiple parallel projects
Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Registration Clerk
Patient access representative job in Washington, DC
JOB TITLE: Patient Registration Clerk
FLSA : Non-Exempt
REPORTS TO: Health Center Director
INTRODUCTION
Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Controls the flow of patients in and out of the clinic.
Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information.
Serves as both a receptionist and liaison between patients, teammates, and staff.
Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary.
Maintains a clean, organized, and safe working environment.
Maintains files and/or client database.
Schedules appointments, records information, and effectively communicates appointment schedule to client.
Measures key metrics important for advanced access.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
One year of experience in an office setting, preferably a medical office setting.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong customer service background.
Knowledge of medical terminology and insurances.
Basic knowledge of health insurance plans such as Medicare and Medicaid preferred.
Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs.
Basic working knowledge of computers.
Typing 40 WPM preferred.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to sustain long periods of computer usage.
May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable.
DISTINGUISHING CHARACTERISTICS
Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
Auto-ApplyOncology Patient Specialist 3
Patient access representative job in Fairfax, VA
Inova Schar Center is looking for a dedicated Oncology Patient Specialist 3 to join the team. This role will be full-time day shift from Monday - Friday. This role is responsible for delivering exceptional service by addressing customer needs, counseling on financial liability, communicating effectively, managing patient registration, and supporting oncology scheduling.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience.
We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off and paid parental leave.
Oncology Patient Specialist 3 Job Responsibilities:
Gathers information about customer complaints in a courteous and professional manner.
Accepts and provides direct/honest feedback between team members in a non-punishing manner.
Anticipates overload and peak work conditions while making plans and identifying resolving resources.
Supports scheduling activities by conducting pre-service activities such as insurance verification and submission.
Selects the most effective communication method considering the audience, type of message and intended outcome.
Responds to daily problems with an appropriate sense of urgency; Delivers an acceptable volume of work with high levels of accuracy.
Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives, when/if necessary.
Explains insurance benefits and patient liability by using appropriate communication methods and style; Identifies and communicates payroll authorization and referral requirements.
Minimum Qualifications:
Education: High School Diploma or GED
Experience: 4 years of healthcare patient access experience/healthcare revenue cycle experience or 4 years of related oncology medical office experience.
Auto-ApplyPatient Care Representative, Maternal Fetal Medicine
Patient access representative job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
Schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and preauthorizations. Takes payments and completes daily batching. Maintains medical records and prepares charts for clinic sessions. Provides assistance as needed to physicians, Practice Manager, and clinical staff.
Education:
High school diploma or equivalent is required.
College Degree Preferred.
Experience:
Two Years Office/Clerical Experience Required
Two Years Healthcare/Medical - Primary Care/Office Experience Required
Certification/Licensure:
None.
Physical Requirements:
Administrative: The work environment characteristics described here are representative of those an employee may encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions: Repetitive movement of hands and fingers - typing and/or writing. Walking: moving about on foot to accomplish tasks, sometimes for long distances. Frequent standing, walking, stooping, kneeling or crouching. Reach with hands and arms. Frequent communications, verbal and written, and auditory acuity. Visually or otherwise identify, observe and assess. Cope with mental, emotional stress associated with this position. Operate Office machines properly and in accordance with Hospital safety standards. Perform light lifting (up to 15 pounds). Ability to work within deadlines with frequent interruptions. Ability to work in accordance with Hospital Safety Standards.
Working Conditions:
Administrative: Works in a well-lighted/ventilated office setting. Subject to frequent interruptions. Willing to work beyond normal working hours when requested to do so. Minimal occupational exposure to infectious diseases, blood borne pathogens, hazardous chemicals, noxious odors, latex, or musculoskeletal injuries. May encounter patients, family members, co-workers, and visitors under all conditions, e.g. hostile and/or emotionally upset.
Patient Representative
Patient access representative job in Arlington, VA
State of Location:
Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative: 30 hours/week
Monday-Thursday PM/evening hours needed!
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyPatient Scheduling Representative
Patient access representative job in Warrenton, VA
Job Details VA 170W Shirley Avenue #205 0VQ53 - Warrenton, VA High School None Admin - ClericalDescription
Do you want to work for a company that values respect, integrity, accountability, and leadership? Are you interested in being a part of one of the nation's leading providers of Gastroenterology care? If so, join us at Gastroenterology Associates, PC and become part of the
One GI
, family
!
Gastroenterology Associates, PC
is seeking a Patient Scheduling Representative to join our team in our Warrenton location at 170 W Shirley Ave to help drive patient success in our community. We are searching for a passionate Full Time, Patient Scheduling Representative that will work Monday through Friday from 7:30am - 4:00pm. No nights or weekends!
Must have previous experience working in a medical office setting and knowledge of medical terminology is a BONUS!
Who we are!
Gastroenterology Associates, PC
is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.
We are powered by One GI , a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients. And you contribution will be integral!
Our commitment to diversity & inclusion:
**At One GI , we value and actively promote diversity in the workforce at all levels. We strive to celebrate culture and other differences and consider them strengths of our organization.
What you will do:
Update referral, demographic, and insurance information in the practice management database.
Schedule office and procedure visits utilizing physician appointment parameters and preferences.
Update referral and recall entries in practice management system.
Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
Provide patients with the appropriate forms, literature, and instruction.
Monitor wait list and reports for follow up appointments after clinic and endo.
What you bring:
High School Diploma or equivalent required.
Previous medical office experience, medical terminology coursework preferred.
Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.
The generous benefits we offer!
Excellent paid time off for a healthy work/life balance.
We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions.
Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status).
Internal growth opportunities. We want to aide in your training and development.
Competitive health and supplemental benefits; with fsa and hsa options.
After you obtain employment, if you know someone that would also bring value to our company, refer them to One GI and get a $500 referral bonus!
Qualifications
Patient Services Coordinator/Receptionist
Patient access representative job in Fredericksburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyScheduling Specialist / Scheduling clerk job - Washington DC
Patient access representative job in Washington, DC
Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more
Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible.
Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs.
Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free !
Job Description
--------------------------------------------------------------------------------------------
APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED
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Predict the expense of future projects or products by analyzing monetary costs and other factors.
Assist management in bidding on or determining price of service.
Break down all expenses related to a project including materials, labor, and other resources.
Plan project budgets.
Manage field employees and tradesmen in the execution of assignment from start to finish
Track projects throughout its course and recommend budget adjustments.
Follow up for customer satisfaction after satisfaction of each project
Required Qualifications:
Advanced customer service skills.
2 years experience required
Ability to multi-task and stay Organized
Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required
knowledge in furniture assembly if required
Associate's degree (A. A.), bachelor degree or 2 years education equivalency required
Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Ability to speak fluently english or spanish or any other language
Duties
Take incoming customer calls and answer customer request
Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service
Dispatch Service Technicians to complete service request at customer home or office
Debrief management after completion of each call.
Respond to all messages left overnight and call back customers ( if needed ).
Forecast workload for 2 - 3 days out
Follow up on all pending and recommended work with customer utilizing the pending work log.
Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer
call and standby technician on duty
Maintain accurate on customer history files in database
Update service database from service request ticket
Maintain service invoice log
Happy calls / customer surveys.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, and technical procedures.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Qualifications
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Access Specialist
Patient access representative job in Gaithersburg, MD
Company: Artech Information Systems LLC
Patient Access Specialist
Duration: 1 Years Contract
All cases including complex reimbursement issues,
Providing education and information relating to the utilization of available resources to support appropriate patient access to therapies.
Working patient cases that come through the Access 360 program.
This role will focus on identification of access issues and excellent and responsive support providing information and resources to address reimbursement access barriers and maintaining strong internal and external communications.
Key Roles/ Responsibilities:
Manage day to day activities of health care provider support request and deliverables
Perform intake of cases and capture all relevant information in the Access 360 Case Management system
Ensure all support requested is captured within the Case Management system
Ensure timely processing and resolution of cases
Escalate cases appropriately to the Patient Access Associate team
Coordinate all appropriate aspects of patient case management through to completion, using effective interpersonal skills to manage interactions with Access 360 PAA staff
Serve as a single point of contact for Health Care Providers and patients and use regional reimbursement, distribution and payer policy expertise to provide solutions for complex patient access situations, working closely with the PAA team to appropriately escalate/resolve issues
Educate offices on Access 360 programs and referral process to ensure timely case processing
Qualifications/ Requirements
Minimum Requirements:
Associates Degree or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines
Minimum 2 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access,
i.e., benefit investigations,
specialty pharmacy distribution,
private and public payer reimbursement policies and procedures,
regulatory and administrative rules
Coordination of patient access experience
Expert knowledge of specialty products, reimbursement for medical and pharmacy benefits, patient access processes and patient assistance programs: operational policies and processes
Proven track record for consistently meeting or exceeding qualitative, as well as any relevant quantitative, targets and goals
Experience with HIPAA policy, patient access data and analytics
Business travel, by air or car, is required for regular internal and external business meetings
Ability to work specific shift hours
Preferred:
Bachelor's degree, RN, BSN, or equivalent education in health sciences, managed healthcare, public policy, social work or related disciplines
Minimum 3 years of healthcare/healthcare reimbursement experience; high level of proficiency in all aspects of reimbursement and access, i.e., benefit investigations, specialty pharmacy distribution, private
public payer reimbursement policies and procedures, regulatory and administrative rules
Relevant biologics healthcare/ insurance experience
Billing/ Coding background in buy and bill and Specialty Pharmacy markets
Expected Competencies:
Ability to drive projects and cases to completion, be self‐directed, have excellent verbal and written communication skills
Analytical thinking, problem solving and decision making
Excellent customer service
Effective organizational management
Proficient competency using Word, Excel and PowerPoint
Ability to multitask and manage multiple parallel projects
Business acumen; knowledgeable in current and possible future policies, practices, trends, technology and information affecting Access Services programs
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Registration Clerk
Patient access representative job in Washington, DC
Job Description
JOB TITLE: Patient Registration Clerk
FLSA: Non-Exempt
REPORTS TO: Health Center Director
INTRODUCTION
Under the supervision of the Health Center Director, the Patient Registration Clerk performs patient registration, schedules appointments, instructs and assists clients with regard to completing paperwork and clinic procedures, answers and directs all phone calls, maintains a professional and confidential working environment. The Patient Registration Clerk assists trained staff where needed and use of initiative, sound judgment and communication skills to enable efficient and effective use of the clinic and its resources.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Controls the flow of patients in and out of the clinic.
Performs necessary registration functions to include insurance verifications, updating demographic information, and emergency contact information.
Serves as both a receptionist and liaison between patients, teammates, and staff.
Reviews all client related forms for accuracy and completeness of information, assisting the client where necessary.
Maintains a clean, organized, and safe working environment.
Maintains files and/or client database.
Schedules appointments, records information, and effectively communicates appointment schedule to client.
Measures key metrics important for advanced access.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS
High school diploma or equivalent.
One year of experience in an office setting, preferably a medical office setting.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong customer service background.
Knowledge of medical terminology and insurances.
Basic knowledge of health insurance plans such as Medicare and Medicaid preferred.
Good oral, written, and telephone communication skills; Bilingual: English/Spanish preferred.
Ability to work independently or in a team oriented environment and interrelate well with individuals with diverse ethnic and cultural backgrounds and needs.
Basic working knowledge of computers.
Typing 40 WPM preferred.
PHYSICAL EFFORT AND WORK ENVIRONMENT
Must be physically able to sit, stand, and walk for long periods of time. Be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to sustain long periods of computer usage.
May sit for prolonged periods of time at a desk, or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work independently with minimal supervision, be capable of making sound business decisions, and be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
Unity Health Care provides primary health care services to underserved patients in Washington, DC. As a federally qualified health center, there is a commitment to serving traditionally underserved people in the community. Unity seeks to maintain facilities which are safe, sanitary, and serviceable.
DISTINGUISHING CHARACTERISTICS
Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending upon the need.
Patient Care Representative, Radiology
Patient access representative job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
Greets, schedules, meets, and registers patients in a friendly, courteous, and professional manner. Answers and routes telephone calls and messages. Coordinates insurance verifications and pre-authorizations. Maintains medical records and prepares charts/paperwork for all Medical Imaging modalities. Accurately registers and effectively places orders for all Medical Imaging modalities. Has working knowledge of Epic. Monitors waiting area and communicates with clinical staff of patient readiness. Provides assistance as needed to physicians, Department Managers, and clinical staff.
Education:
High School Diploma or Equivalent Required
College Degree Preferred
Experience:
1 Year Office/Clerical Required
1 Year Healthcare Field Required
Certification/Licensure:
None Required