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  • Customer Service Representative

    Azazie, Inc.

    Patient access representative job in San Jose, CA

    About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $32k-42k yearly est. 1d ago
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  • Medical Staff Coordinator

    Insight Global

    Patient access representative job in San Jose, CA

    The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects. Key Responsibilities Committee & MSO Support Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings. Compile and circulate pre-MSPRC case materials for committee members. Record, finalize, and distribute meeting minutes. Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions. Maintain accurate case tracking logs and monitor case status updates. Monitor and respond to MSPRC-related emails to ensure timely action. Correspondence with providers regarding cases. Generate and submit a monthly data report to the Medical Executive Committee (MEC). Assist MSO team in special projects related to the credentialing and privileging process. Quality & Clinical Review Support Monitor referral emails and manage the intake of new case referrals. Accept and log referrals from departments, staff, and physicians into RL data system. Triage and manage case referrals, adding reviewer comments and categorizing appropriately. Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis. Coordinate with reviewers, sending case summaries and collecting feedback. Compile and prepare final case packets for MSPRC meeting review. Extract case data and supporting information from the Electronic Medical Record (EMR). Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness. Required Qualifications Bachelor's degree in a related field or equivalent experience/training Minimum 1 year of experience supporting clinical committees Ability to work independently and manage multiple priorities Familiarity with case review processes and quality improvement activities Background in quality and experience working in community hospital settings Strong organizational skills with the ability to manage multiple deadlines Excellent written and verbal communication skills High attention to detail and ability to maintain confidentiality Preferred Qualifications Associate's or Bachelor's degree in Healthcare Administration or Nursing. Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred. Looking for candidates who have experience in: Peer Review coordination Quality or Risk Management departments Medical Staff Office (MSO) committee support Handling clinical case review workflows Managing physician communication, minutes, agendas, and confidential case packets Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX High level administrative support in a clinical or hospital environment Compensation: $45-$50/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $45-50 hourly 4d ago
  • Customer Service Representative

    Leotek Electronics USA LLC

    Patient access representative job in San Jose, CA

    About LEOTEK: We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation. About The Role: The Customer Service Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships. What You'll Do: Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customer service. Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues. Administer and enforce policies pertaining to pricing, sales orders, freight. Coordinate with the Credit Team to set up new customers and release on credit hold orders. Who You Are: Bachelor's degree or relevant experience preferred. 5+ years order fulfilment/customer service representative, and/or sales operations experience in a technical, manufacturing environment. Experience working with sales representatives in a high-volume product environment. SAP is a plus. Excellent written and oral English communication skills. LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
    $32k-42k yearly est. 5d ago
  • DMV Title Registration Clerk

    Santa Cruz 4.2company rating

    Patient access representative job in Soquel, CA

    The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets. The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
    $37k-46k yearly est. 33d ago
  • Patient Access Representative

    Salud Para La Gente 4.4company rating

    Patient access representative job in Corralitos, CA

    Salud Para La Gente (SALUD) provides high quality, comprehensive and cost-effective healthcare to underserved low-income communities in the Monterey Bay area, including Santa Cruz County and North Monterey County. We began in Watsonville in 1978 as a storefront "free clinic," and with the ever growing need for health services in 1992 became a federally qualified community health center (FQHC). Today we are a primary health care network with 11 clinic sites, over 400 employees and continue to provide high quality services to patients of all ages. Salud offers a competitive salary and benefits package and a collaborative culture that values excellence, achievement, innovation and compassion. Under the direct supervision of the Call Center Manager, the Patient Access Representative (PAR) provides excellent customer service in answering incoming and making outgoing telephone calls on behalf of Salud. The PAR is knowledgeable and familiar with all clinic departments and services offered. Supplies patients, staff, and external parties with relevant and accurate information as well as serves as the main point of contact to the community to Salud by telephone. DUTIES & RESPONSIBILITIES: 1. Consistently adheres to and/or exceeds Salud's communication guidelines and expectations with patients, peers, and supervisors. Adheres to the Salud Mission, Vision, and Values, Standards of Conduct and HIPPA principles. 2. Acts as front line to the community via telephone, including but not limited to answering incoming calls and making outgoing calls courteously and professionally. 3. Communicates effectively by using welcoming words and proper tone of voice. Listens actively and displays a willingness and ability to acknowledge patient needs, expectations and values through the use of reflective listening and empathy conveyance. Responds to patient needs in ways that are helpful and work toward positive health outcomes. 4. Routes calls when needed to appropriate staff. Relays patient requests and messages to appropriate recipient. 5. Builds positive relationships and communicates with other staff, providers, and supportive departments to maximize accessibility of care to all patients. 6. Answers incoming telephone calls for all Salud locations. Reviews appointment availability and schedules appointments for all clinic locations and services. Adheres to established scheduling guidelines, rules, and protocols. 7. Assigns new patients to appropriate provider/s and assists in on-going provider panel maintenance. 8. Conducts patient recall according to established protocols. 9. Enters, reviews, and makes necessary changes to all patient account information in the practice management system in accordance with established procedures. Ensures that all matters related to patient account information are handled confidentially, effectively, efficiently and in accordance with regulations and contracts. 10. Assists with appointment rescheduling and ensuring that provider schedules are at capacity. 11. Masters quick and efficient use of the computer schedule. 12. Informs patients of Salud policies and procedures regarding appointment scheduling, minimum payment requirements and financial arrangements such as sliding fee scales. 13. Initiates triage task communication in collaboration with assigned triage registered nurse/providers. 14. Operates cord or cordless electronic communicator system to relay incoming calls, make outgoing calls, and review voice messages. 15. Other duties as assigned. Requirements MINIMUM REQUIREMENTS: * High School Diploma or GED; * Minimum of one year's experience customer service * Experience with computer entry * Excellent alphabetical and numerical skills for filing and payment processing * Must be bilingual in English/Spanish * Strong communication and basic math skills MINIMUM QUALIFICATIONS: * Ability to maintain strict patient confidentiality * Ability to communicate sensitively, effectively and respectfully with people from different cultures and lifestyles * Ability to maintain effective working relationships with co-workers and the public. * Critical thinking and ability to quickly prioritize tasks * Effective problem-solver * Extremely organized and detail-oriented * Excellent communication skills, written and verbal * Thorough knowledge and understanding of patient confidentiality and HIPPA rules PHYSICAL DEMANDS: * Standing, walking, sitting, typing, reaching, moving and/or lifting up to 25 pounds. SALARY & BENEFITS: Salary Range: $21.00 to $24.14 per hour Employment Type: Full Time Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis. * Medical, Dental, Vision, and Life Insurance Plans * Paid Time Off (PTO): 19 days per year * Paid Holidays: 12 per year * 401(k) Retirement Plan with employer contribution * Voluntary Long-Term Disability Additional Information: * Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked. * On-call employees are eligible for California sick pay, pro-rated based on hours worked. Salud is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************].
    $21-24.1 hourly 4d ago
  • Lead Patient Access Coordinator

    Doctors On Duty

    Patient access representative job in Salinas, CA

    SVH Care Coordination The Lead Patient Access Coordinator. will oversee, monitor and motivate their team to achieve goals that contribute to the growth of the organization. The individual in this position will work to create an environment that promotes positive communication, encourages teamwork, and demonstrates flexibility in order to maximize the efficiency and accuracy of the team. The Lead New Patient Coordinator must provide team leadership for patient care and lead by example to achieve a high standard of excellence with compassion and integrity for the patient. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Perform all duties of a Patient Access Coordinator Serve as a “model employee”, exceeding performance expectations of a Patient Access Coordinator Reinforce employees to follow office policies (uniform, food/drink, cell phone, internet use) Monitor employee break and lunch schedules Responsible for training new hires and assisting management with interviewing applicants upon request Assess the workload of the clinic throughout the day and suggest staffing adjustments to accomplish all tasks with the team Completes daily batch e-filing from OnBase fax server accurately and correctly on a daily basis Work with privileged information in a conscientious manner while e-filing/scanning medical records in an efficient, effective, and accurate manner. Completes incoming scanning of medical records in a timely manner based on document priority Performs quality checks on all work to assure the accuracy of performed workflows Works within scope of position and direction; willingly accept assignments and is available to assist with transcribing referrals in Epic when other departments are in need of assistance Reports any delay issues with Onbase fax server in a timely manner to Department Manager and Help Desk Department to prevent backlogs in incoming faxes Carries out responsibilities in accordance with company policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. Complete miscellaneous tasks and other duties as assigned by management that can be completed in addition to current workloads Other duties as assigned EDUCATION and/or EXPERIENCE The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least 1 year (preferably 2 years) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers' Compensation and self-paying patients, etc. 6 months of supervisory experience SUPERVISORY RESPONSIBILITIES There are no direct supervisory responsibilities. Indirect responsibilities may include monitoring employee productivity, providing constructive feedback and resolving problems. PREFERRED Bilingual may be required at certain clinics or during certain shifts. CONDITIONS OF EMPLOYMENT Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas.
    $34k-43k yearly est. Auto-Apply 31d ago
  • Ortho Patient Care Coordinator

    Sonrava

    Patient access representative job in Watsonville, CA

    Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices. Job Responsibilities/Duties : Set and achieve personal sales goals while supporting the goals of the team Greet patients in a timely, professional and engaging manner Introduce new patients to the office and staff Provide patient consultations and communicate information about recommended treatments Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments Nurture the patient relationship to encourage patient retention Work as team player to ensure each customer receives the best service possible Supports strategic local marketing initiatives that help drive brand awareness and new patient growth Western Dental - Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status. Paid Time Off (PTO) Medical Dental Vision Continuing education and advancement opportunities 401 (k) plan With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues. Qualifications 2 years of sales, customer service or related work experience Bilingual Spanish-English skills preferred Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Excellent communication and interpersonal skills High level of ownership, accountability and initiative Friendly, outgoing and motivated personality
    $34k-53k yearly est. Auto-Apply 1d ago
  • Records and Registration Coordinator

    California State University System 4.2company rating

    Patient access representative job in San Jose, CA

    Office of the Registrar is seeking a Records and Registration Coordinator to join the Office of the Registrar. Reporting to the Senior Associate Registrar for Systems and Technical Innovation and working under the direction of the Assistant Registrar, this position plays a key role in maintaining academic records, supporting registration processes, and providing direct service to students, faculty, and staff. The Records and Registration Coordinator ensures compliance with Title 5, CSU Executive Orders, and campus policies while serving as a resource for academic departments and administrative offices. This role requires strong attention to detail, independent judgment, and the ability to manage complex processes in a fast-paced environment. Key Responsibilities * Advise students, faculty, and staff on registration, academic records, and related policies * Maintain, audit, and update permanent student academic records in PeopleSoft and related systems * Resolve student registration issues, including holds, eligibility, reinstatements, and petitions * Provide customer service and support through phone, email, chat, and in-person interactions * Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services) * Support campus events and outreach programs, occasionally requiring evening or weekend availability Knowledge, Skills & Abilities * Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach * Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies * Strong written and oral communication skills * Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements * Ability to understand students' perspectives and empathize with their concerns * Excellent customer service and public relations skills * Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community * Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar * Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions * Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated * Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned * Ability to thrive in a position that requires attention to detail Required Qualifications * Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a job‑related field * Two (2) years of professional experience in one of the student services program areas or in a related field. A master's degree in a job‑related field may be substituted for one year of professional experience Preferred Qualifications * Bachelor's Degree * Two (2) years of work experience in higher education * Experience interpreting/applying higher education law and policy * Experience utilizing an SIS (like Banner, Colleague) * Direct experience working in PeopleSoft Campus Solutions * Experience in a student records or registrar's office * Direct experience in student records oversight in the CSU Compensation Classification: Student Services Professional II Anticipated Hiring Range: $5,083/month CSU Salary Range: $5,083/month - $7,228/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: September 26, 2025 through October 12, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San José State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Sep 26 2025 Pacific Daylight Time Applications close:
    $5.1k-7.2k monthly Easy Apply 60d+ ago
  • DMV Title Registration Clerk

    Ocean Honda-Santa Cruz

    Patient access representative job in Soquel, CA

    : DMV Title Registration Clerk The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets. The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed Job Requirement:Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
    $38k-51k yearly est. 4d ago
  • Lead Patient Access Coordinator

    Cypress Healthcare Partners 4.3company rating

    Patient access representative job in Salinas, CA

    SVH Care Coordination The Lead Patient Access Coordinator. will oversee, monitor and motivate their team to achieve goals that contribute to the growth of the organization. The individual in this position will work to create an environment that promotes positive communication, encourages teamwork, and demonstrates flexibility in order to maximize the efficiency and accuracy of the team. The Lead New Patient Coordinator must provide team leadership for patient care and lead by example to achieve a high standard of excellence with compassion and integrity for the patient. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. Perform all duties of a Patient Access Coordinator Serve as a “model employee”, exceeding performance expectations of a Patient Access Coordinator Reinforce employees to follow office policies (uniform, food/drink, cell phone, internet use) Monitor employee break and lunch schedules Responsible for training new hires and assisting management with interviewing applicants upon request Assess the workload of the clinic throughout the day and suggest staffing adjustments to accomplish all tasks with the team Completes daily batch e-filing from OnBase fax server accurately and correctly on a daily basis Work with privileged information in a conscientious manner while e-filing/scanning medical records in an efficient, effective, and accurate manner. Completes incoming scanning of medical records in a timely manner based on document priority Performs quality checks on all work to assure the accuracy of performed workflows Works within scope of position and direction; willingly accept assignments and is available to assist with transcribing referrals in Epic when other departments are in need of assistance Reports any delay issues with Onbase fax server in a timely manner to Department Manager and Help Desk Department to prevent backlogs in incoming faxes Carries out responsibilities in accordance with company policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. Complete miscellaneous tasks and other duties as assigned by management that can be completed in addition to current workloads Other duties as assigned EDUCATION and/or EXPERIENCE The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least 1 year (preferably 2 years) related experience ( e.g ., health care setting, customer service, etc .) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers' Compensation and self-paying patients, etc . 6 months of supervisory experience SUPERVISORY RESPONSIBILITIES There are no direct supervisory responsibilities. Indirect responsibilities may include monitoring employee productivity, providing constructive feedback and resolving problems. PREFERRED Bilingual may be required at certain clinics or during certain shifts. CONDITIONS OF EMPLOYMENT Salinas Valley Health Clinics requires you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated. Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas.
    $32k-36k yearly est. Auto-Apply 26d ago
  • Scheduling Specialist

    Welbehealth

    Patient access representative job in San Jose, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $25.12 - $33.11 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$25.12-$33.11 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $25.1-33.1 hourly Auto-Apply 8d ago
  • DMV Title Registration Clerk

    Victory Honda of Morgan Hill

    Patient access representative job in Morgan Hill, CA

    : DMV Title Registration Clerk The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets. The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed Job Requirement:Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
    $38k-51k yearly est. 4d ago
  • Dispatch/Scheduling Specialist

    Natural Orange, Inc.

    Patient access representative job in San Jose, CA

    Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm
    $40k-57k yearly est. 17d ago
  • Front Desk Coordinator - Monterey, CA

    The Joint 4.4company rating

    Patient access representative job in Del Rey Oaks, CA

    Job Title: Wellness Coordinator - Full Time Monday - Friday 10am - 7pm, Weekends 10am - 5pm Pay Range: $19.00 - $25.00 per hour (depending on experience) + BONUS Potential Medical & PTO * Urgently Hiring * Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Key Responsibilities: * Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. * Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. * Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. * Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. * Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: * Bilingual preferred. * Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. * High school diploma or equivalent (Associate's degree or higher preferred). * Positive, upbeat attitude with a passion for helping others and driving sales. * Strong sales abilities, confident in presenting and closing memberships and service packages. * Willingness to learn, grow, and contribute to a high-performing sales culture. * Ability to work weekends and evenings as needed. * Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. * Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. * Ability to lift up to 50 pounds. * Previous office management or marketing experience a plus. Why Join Us? * Competitive pay with performance-based incentives. * Work in a positive, team-oriented environment focused on wellness and customer satisfaction. * Opportunities for career advancement and growth. * Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
    $19-25 hourly 10d ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Gilroy, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-38k yearly est. 60d+ ago
  • Medical office receptionist /Entry Level Accounts Receivable/Medical Scribe (Part time)

    c Md 4.3company rating

    Patient access representative job in San Jose, CA

    We are seeking a Entry level Accounts Receivable / Medical Office Receptionist / Medical Scribe to join our team. In this role, you'll get the opportunity to wear a number of different hats, helping document patient visits as well as working more on the business-side of things with billing. This can be a part-time or full-time role depending on your schedule and the needs of the office. If you are considering a career in the medical/business field such as becoming a medical student, nursing student, or accounting/bookkeeping student, then this role will give you opportunities to interact with patients in a clinical setting on a daily basis and learn about medical billing operations, insurance policies, and processes in the medical/business field. Many of our staff members have leveraged the experience gained in our office to enter nursing or medical school successfully. The main responsibilities of this position include: Answering phone calls and relating messages among patients, doctor, and insurance companies Scheduling appointments Scheduling surgeries Getting authorizations for office visits and surgeries Input billing information for insurance companies Posting payments to patient ledgers Prepping and sending invoices to patients Handling the collection of outstanding receivables Collecting co-payments and co-insurance from patients Analyze outstanding accounts receivable Preparing charts Typing reports Filing Qualifications Must be fluent in English, Vietnamese / Korean speaking is a plus Fast typist with strong English grammar and spelling skills Ability to multi-task and prioritize Excellent interpersonal skill and a warm demeanor Able to work independently, but also a team player Good phone manners Detail oriented Customer service oriented attitude Proficient in Word and Excel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-38k yearly est. 1d ago
  • Patient Access Representative

    Salud Para La Gente 4.4company rating

    Patient access representative job in Watsonville, CA

    Requirements MINIMUM REQUIREMENTS: High School Diploma or GED; Minimum of one year's experience customer service Experience with computer entry Excellent alphabetical and numerical skills for filing and payment processing Must be bilingual in English/Spanish Strong communication and basic math skills MINIMUM QUALIFICATIONS: Ability to maintain strict patient confidentiality Ability to communicate sensitively, effectively and respectfully with people from different cultures and lifestyles Ability to maintain effective working relationships with co-workers and the public. Critical thinking and ability to quickly prioritize tasks Effective problem-solver Extremely organized and detail-oriented Excellent communication skills, written and verbal Thorough knowledge and understanding of patient confidentiality and HIPPA rules PHYSICAL DEMANDS: Standing, walking, sitting, typing, reaching, moving and/or lifting up to 25 pounds. SALARY & BENEFITS: Salary Range: $21.00 to $24.14 per hour Employment Type: Full Time Benefits: available to all regular Salud employees working 24+ hours per week. Part-time employees may receive some benefits on a pro-rated basis. Medical, Dental, Vision, and Life Insurance Plans Paid Time Off (PTO): 19 days per year Paid Holidays: 12 per year 401(k) Retirement Plan with employer contribution Voluntary Long-Term Disability Additional Information: Employees on temporary assignments are eligible for holiday pay and California sick pay, both pro-rated based on hours worked. On-call employees are eligible for California sick pay, pro-rated based on hours worked. Salud is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Salud is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Salud Human Resources Department, [************, and ***************]. Salary Description $21 - 24.14 per hour
    $21-24.1 hourly 12d ago
  • Scheduling Specialist

    Welbehealth

    Patient access representative job in San Jose, CA

    Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $25.12 - $33.11 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$25.12-$33.11 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $25.1-33.1 hourly Easy Apply 28d ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Patient access representative job in Gilroy, CA

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $32k-38k yearly est. 3m ago
  • Front Desk Coordinator - Salinas, CA

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Salinas, CA

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Mon-Fri 10-7pm, Weekends 10-5pm Pay Range $18 -$20/hr Depending on Experience + BONUS Holiday Pay Must speak Spanish What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR dZ2CumGv6p
    $18-20 hourly 24d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Marina, CA?

The average patient access representative in Marina, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Marina, CA

$38,000

What are the biggest employers of Patient Access Representatives in Marina, CA?

The biggest employers of Patient Access Representatives in Marina, CA are:
  1. Cypress Health Group
  2. The Cypress of Raleigh
  3. Doctors On Duty
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