Patient access representative jobs in Matthews, NC

The Referral Scheduling Specialist processes orders and referrals to our providers and will observe and comply with medical insurance network guidelines and authorization requirements. In addition, they will be responsible for the following: Answer all incoming referral calls and process accordingly. Schedule incoming referral office appointments. Create and build patient charts in NextGen EPM system. Accurately enter required patient demographics (race, language, ethnicity, social security number, email address, referring provider etc.) into NextGen EPM system. Create referrals for Phreesia referral dashboard. Maintain and update referrals within the Phreesia referral dashboard. Initiate insurance verification process to confirm insurance eligibility. Process and review referral documents and add to patients chart. Obtain practice referral and / or pre-certification necessary for patients for internal and external referral appointments or orders. Communicate information pertaining to practice referral and / or pre-certification to patients, external medical offices and internal staff through Phreesia referral dashboard. Prioritize patient messages, referrals, and requests for prior authorizations according to their urgency. Develop and maintain data management systems, e.g., a tickler file, which enhances his/her capability to track patient referrals, authorization requests or messages effectively and efficiently, thereby ensuring the provision of comprehensive health care services to our patients. Maintain and routinely update patients' medical records with documentation related to referrals and phone messages that is pertinent, appropriate and concise. Educate and/or advise patients regarding care related issues, (within the scope of his/her training and job duties), in a safe, effective and appropriate manner. As requested, assist with the development or revision of protocols related to message and referral management. As requested, collect, aggregate and display data for Quality Assurance monitoring, Quality Improvement activities, reports, clinical plans, or other program efforts. Prepare reports and other documentation as required. Adhere to SSC Core Values: Trust Respect Integrity Clear Communication Collaboration

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at ************** MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 🌐 Remote - Call Center Patient Access Specialist (PAS) 📍 Location: Remote 💵 Pay Rate: $19.50/hr. 🕐 Full-Time Do you thrive in a role that blends technical knowledge, healthcare coordination, and compassionate service? As a Call Center Patient Access Specialist (PAS), you'll be the go-to resource for patients and providers navigating manufacturer-sponsored programs. From claims and authorizations to reimbursement support, you'll help ensure timely, seamless access to care, all from a remote setting. ✅ Position Summary: Under the general supervision of an Operations Manager, the Call Center PAS provides advanced-level services to patients, caregivers, and providers participating in a manufacturer-sponsored healthcare access program. You'll work with sensitivity, urgency, and precision to manage inquiries, documentation, and program logistics. 🛠️ Primary Duties and Responsibilities: Deliver advanced support services, which may include: Billing and coding support Claims submission, tracking, and assistance Prior authorization support and follow-up Coordination of benefits Benefit verification result calls and welcome calls Advanced alternate coverage research Appeals and denials management Adverse event intake and reporting (as directed) Provide timely, accurate, and empathetic customer service to patients, providers, caregivers, and internal team members Escalate complex customer concerns following protocol Serve as a regional expert on payer trends, identifying and reporting delays or patterns in reimbursement (e.g., denials, pricing issues, or payment holds) Prepare and process necessary correspondence Coordinate with internal and external service providers to ensure adherence to program policy and service level agreements (SLAs) Maintain confidentiality of all patient-sensitive information in compliance with regulations Analyze moderately complex issues by reviewing multiple factors and exercising judgment based on standard operating procedures Work independently from a phone or system queue with minimal supervision Accept performance feedback and implement process improvements as directed Perform additional assigned duties, which may include general program services such as benefit verifications and patient assistance program (PAP) determinations 🎓 Experience & Education Requirements: High school diploma or GED required Broad training in relevant fields such as business administration, accounting, computer sciences, medical billing/coding, or customer service Completion of a two-year associate's degree program, technical vocational training, or an equivalent combination of education and experience 4+ years of directly related and progressively responsible experience required A two-year degree may substitute for 2 years of experience A four-year degree may substitute for 4 years of experience 🧠 Skills, Knowledge & Abilities Required: Excellent verbal and written communication skills Ability to build and maintain productive working relationships with internal and external partners Advanced interpersonal and customer service skills Strong organizational skills and attention to detail Solid mathematical and basic analytical skills Working knowledge of: Accounting principles Pharmacy operations Medical claims and terminology Familiarity with healthcare billing (preferred) Acceptable use of medical industry vernacular Proficiency in Microsoft Office applications, especially Excel, Outlook, and Word Ability to apply company policies and procedures to resolve a variety of issues with developing professional expertise 🏠 Remote Work Environment: Work is performed remotely in a professional home office The noise level is consistent with a typical office setting Reasonable accommodation is available to support individuals with disabilities 🖥 Equipment Options: Choose one of the following: * Client-Provided Equipment (limited availability) * Bring Your Own Device (BYOD) BYOD Requirements: Windows OS laptop or desktop only (no tablets or Apple products) External mouse (required) External keyboard (optional) Minimum of two total screens (e.g., laptop screen + external monitor) Must be connected to modem via Ethernet cable (wired internet) 🧘 ♀️ Physical & Mental Requirements: Sedentary work involving reaching, lifting, typing, finger dexterity, and repetitive motion Visual focus includes close vision, distance vision, and peripheral vision with ability to adjust focus 75% or more of the workday is spent on a computer Must be able to manage stressful situations calmly and professionally If you're ready to take ownership of critical healthcare access operations and empower patients on their treatment journey, apply now to join a compassionate, expert-driven remote team.

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Tuition assistance Join Southeastern College as a Campus Registrar ! Empower Students. Shape Academic Success. Be a Campus Leader.Are you passionate about the power of education and driven to make a difference in your community? Southeastern College invites you to become our next Campus Registrar-a dynamic, pivotal role where organization meets inspiration! As the Registrar, you'll be the heart of our academic operations, connecting students, faculty, and staff to ensure an exceptional campus experience and academic excellence. About Southeastern College At Southeastern College, our mission is clear: provide targeted, high-quality educational services that address real community needs. We foster a collaborative and student-focused environment where every team member is empowered to impact student success and lifelong learning. What You'll Do as Registrar As the Registrar, you are the architect of our academic programs-building schedules, overseeing records, and guiding students from the moment they enroll through to graduation and beyond. You'll collaborate closely with the Dean, faculty, and campus staff, and serve as a trusted resource for students navigating their academic journeys.· Academic Scheduling & Program Building: Design and manage course schedules using our C2K system, ensuring every student can access the education they need. You'll coordinate course offerings, review program requirements, and help students plan their paths to achievement.· Enrollment & Admissions Support: Play a key role in the enrollment process by verifying student credentials, reviewing vital documentation, and ensuring compliance with requirements for scholarships, federal programs, and more. You'll empower new students during orientation and pre-registration.· Transcripts & Academic Records Management: Maintain and safeguard all student transcripts and academic records-ensuring accuracy, privacy, and accessibility for both incoming and graduating students. Your attention to detail keeps our academic records flawless!· Student & Faculty Engagement: Prepare and distribute faculty rosters, track attendance, and manage the collection and reporting of course grades and evaluations, supporting both faculty and student progress. You'll play a vital role in resolving student concerns and enhancing the academic environment.· Documentation & Compliance: Meticulously scan, manage, and track student files in both digital and paper formats, ensuring all records are up to date and compliant with institutional and federal guidelines.· Online Campus Liaison (for select campuses): Serve as the bridge between our campus and Southeastern College's online programs, helping students transition, conducting in-person orientations, and supporting their ongoing academic needs. Why This Role is Exciting · Impact Student Futures: Your work directly shapes the educational journeys and successes of our diverse student population.· Be a Campus Leader: Collaborate with campus leaders and staff to create a vibrant learning environment and solve complex challenges.· Develop Your Career: Gain expertise in academic administration, compliance, student services, and leadership in a supportive professional setting.· Innovation and Variety: From in-person orientations to digital file management, every day offers something new. Are You Ready to Join Our Team? If you thrive in a fast-paced, mission-driven environment and are ready to play a crucial role in shaping academic excellence, we want to meet you! Apply now to become the next Campus Registrar at Southeastern College-where your skills, passion, and drive truly make a difference. Annual Security Report

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Resource and Scheduling Specialist to join our team! As a Resource and Scheduling Specialist, you will be responsible for administering technician schedules. The effective management of schedules maximizes appointment availability which impacts appointment availability for our external customers. It also impacts the field team through schedule and expense management related to overtime. As a Resource and Scheduling Specialist, Your Responsibilities will include: Taking calls and emails from the field technicians and supervisors for time off requests utilizing guidelines including union contract requirements and local agreements to determine availability, including updating schedules and notifications to technicians of approval/denial Managing daily, weekly, monthly, and yearly shift bid and schedule information Buried Service Wire (BSW) coordination, scheduling drop locates, getting permits, closing out requests Tracking of illness and FMLA occurrences as well as notification to field management Working with the field team on allocation of vacation slots, comp days and shift requirements based on data from field scheduling tool for optimal offering Qualifications What It Takes To Catch Our Eye: High School diploma or equivalent experience Organization skills Attention to detail Excellent Communication skills both written and verbal Proficient with Microsoft Office Suite Ability to work rotating Saturdays #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Affinity Health Center seeks a full-time Bilingual Patient Access Specialist to provide excellent customer service to children and adult patients at the main site in Rock Hill. Responsible for checking patients in, answering shared calls on agency call center, scheduling patients for appointments, verifying insurance and collecting copays. We seek teammates with a desire to serve vulnerable populations and the ability to provide patient-centered care with compassion, dignity, and respect. Benefits: Fully Funded Health Insurance Paid-time-off Group Health /Life/Dental/Vision/Disability Health Reimbursement Account 403B Retirement Plan with 3% match 12 Paid Holidays Monday - Friday schedule Pay range- $17-$20.00 per hour Benefits: Dental insurance Employee assistance program Health insurance Life insurance Paid time off Experience: Customer Service: 1 year (Preferred) Medical Terminology: 1 year (Preferred) Computer Skills: 1 year (Preferred) (Mission Statement) Affinity Health Center serves the healthcare needs of our community by providing access to high-quality, comprehensive care with compassion, dignity and respect. (Vision Statement) Affinity Health Center's vision is for a healthy and vibrant community where all people have access to exceptional and comprehensive healthcare.

The National Board of Examiners in Optometry (NBEO) is hiring part-time Standardized Patients to assist the organization. Founded in 1951, the National Board of Examiners in Optometry is an independent, non-governmental, non-profit organization whose examinations are universally accepted for optometric licensure in the United States and internationally. NBEO's mission is to protect the public by developing, administering, scoring, and reporting results of valid examinations that assess competence in optometry. NBEO has a full-time staff of 28 and utilizes over 100 optometrists as subject matter experts nationwide in support of its examination programs. NBEO is one of the few national boards in any profession with a repertoire of exams that include computer-based tests, an advanced competence exam, and clinical skills test using standardized patients at the National Center of Clinical Testing in Optometry (NCCTO). We work to maintain the best possible environment for our employees, where people can learn and grow with the organization. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture. This role is a part-time, onsite position based in Charlotte, NC. Pay Starting at $17.00 per hour Highlights: Participate as a standardized patient in an optometric licensure examination. In this role you will be trained to sit for examinees by simulating a patient with symptoms or problems, as well as participating in clinical optometric procedures of an eye examination. The typical work week ranges from 12-24 hours, depending on scheduling needs. $500 retention bonus after 3 months of successful employment! See full job description below. Reporting to the NCCTO Site Manager, Standardized Patients are responsible for maintaining a highly standardized testing environment for candidates to high-stakes licensure examinations. Essential Duties and Responsibilities include the following: Participate in the clinical skills exam performed by Optometry candidates Anterior Segment procedures include: Biomicroscopy-an evaluation of the eyelids, eyelashes, lacrimal drainage, conjunctiva, sclera, cornea, anterior chamber, iris, crystalline lens and includes upper lid eversion Goldmann Applanation Tonometry-a measurement of the intraocular pressure Gonioscopy-a procedure using a type of contact lens to assess the relative openness of the anterior chamber angle Posterior Segment procedures include: Binocular Indirect Ophthalmoscopy-an assessment of the peripheral retina Dilated Biomicroscopy and Non-Contact Fundus Lens Evaluation-includes evaluation of the lens, vitreous, and retina including the optic nerve and macula Portray real-life patients to simulate symptoms or problems Serve as a proctor for the Injections Skill Exam, the Laser and Surgical Procedures Exam and Posterior Segment Skills of the Part III PEPS exam when requested. Properly complete a checklist before and after testing as part of standard operating procedures Clean optometric equipment following specific protocols Assess candidate performance based on scoring criteria set for this position Maintain strict confidentiality of all secure exam materials and information and candidate information Report any testing abnormalities or candidate issues promptly Consistently adhere to training and standardization requirements Qualifications: High School Diploma or GED Additional General Skills Required: Demonstrate reliability and punctuality; Pay great attention to detail before, during, and after testing administrations; Exhibit excellent communication and listening skills; Provide appropriate feedback regarding a candidate's performance; Follow appropriate protocols for the video and audio recording of exam performances for scoring and education purposes; Contribute as a team player based on organizational needs

This role is responsible for delivering exceptional customer service experiences, including accurate, timely, and effective communication and execution of relational and transactional activities among internal and external customers. Your day-to-day... * Engage in communication platform, including but not limited to, CRM activities, customer touchpoint activities, phone interaction, email, and additional customer communication post-setup and throughout the customer lifecycle. * Interact with other staff to facilitate and execute proper account creation, shipment validations, and tracking, along with general operations and administrative functions. * Interacting with customers and cross-functional associates through handling customer requests, research, and preparing management reports and spreadsheets. * Perform account receivable activities including payment processing, collection activities in relation to past due accounts, sales tax inquiries, consolidation of accounts, invoices, and statements inquiries. * Maintenance activities of existing customers, including but not limited to, scent changes, account maintenance, RMAs, credit memos, contracts, accounts receivable, and operational activities around customer shipments. * Accurately prepare, distribute, and track all forms and related documentation associated with accounts and other business demands. * Monitor accounts from creation through the entire lifecycle, managing issues and escalating as necessary. * Participate in team meetings, bringing information about activities and transactions to the team for review, reporting of issues, and adherence to general procedures and practices. * This position will also support other ScentAir departments and positions throughout the customer lifecycle, with a focus on building relationships within the initial association between ScentAir and the customer. Who we are looking for... * Associate's Degree OR 2+ years of experience in the related field. * Previous experience managing account relationships. * Strong Microsoft Office skills (Excel required) and general computer skills. * Project and time management skills. * Interpersonal skills - relates well to people at all levels; builds appropriate rapport; uses diplomacy and tact. * Excellent analytical/problem-solving skills. Detail-oriented with exceptional time management and multi-tasking ability * Knowledge of Salesforce is a plus. What you bring... * You are Self-Sufficient * You are Reliable * You are an Excellent Communicator * You are good at Problem Solving * You are Organized Be part of something scent-sational! * Competitive pay * Medical, dental, vision, and life insurance * Company matched 401k * Fun, team-focused hybrid work environment in a clean, modern office space * Employee driven community outreach program Success in this position would lead to higher satisfaction and improved communication with ScentAir customers. The position has a primary responsibility to support internal and external customers through management and maintenance of existing customer interface, requests, and relationships, as well as assisting the customer care team to onboard all clients, assure client contract accuracy, mitigate past due accounts through proactive customer communications, management, and related activities.

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.

Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate. It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication. To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, disability, critical illness, accident, pet insurance and more! We also have a generous 401k plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running. A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information. Duties include but not limited to: Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR Confirms and enters current insurance information Collects and verifies patient demographic and insurance information Secures updated annual HIPAA forms Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily. Acknowledges patient arrival in the Practice Management System Activates lab orders Greets and guides patients through the registration process Answers and processes incoming calls asking appropriate questions for optimal direction. Delivers clinical updates to patients experiencing extended wait times Follow My Health Portal Encourages survey completion Schedules follow up appointments utilizing recall when necessary Schedules lab appointments Enters outgoing referral orders Reconciles encounter forms Requirements High School Diploma or equivalent. Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred. Knowledge of the health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to the particular medical practice. Knowledge of information that must be conveyed to patients and families. Knowledge of legal and ethical considerations related to patient information.

Job Summary: This position provides support with the intake and processing of patients presenting for care, and other relative activities. (This is a full time position that will support the SouthPark office 8 am to 5 pm Monday to Friday) Primary Job Responsibilities/Tasks may include, but not limited to: * Schedule appointments in athena Net. * Prepare new patient charts and/or paperwork at patient presentation. * Greet patients and visitors in a professional and welcoming manner. Communicate with patient during visit as necessary. * Accurately perform registration process. * Ensure all requirements and fields are satisfied and complete. * Ensure patient is registered and educated on patient portal usage; distribute marketing materials as necessary. * Collect co-payments, outstanding balances, pre-payments, payment plans at Check-In according to organizational financial policies, provide receipt of payment. * Create Credit Card on File Contracts at Check-In. * Collect deductible, co-insurance, and payment for services not covered by insurance at Check-Out. * Work "Day End Review" report. * Answers inbound and/or makes outbound telephone calls as assigned and appropriately directs callers. * Schedule follow-up appointments. * Reconcile, balance, and close batches daily. * Accurately record messages. * Educate patients accurately and completely including utilizing the Patient Portal. * Document appropriately within athena Net to ensure regulatory requirements are met. * Monitor and check assigned Athena boxes and other assigned boxes for coverage. * Work at different Tryon office locations as needed. * For upcoming appointments without insurance on file or have Medicaid attempt to call patient two days prior in order to collect and verify insurance. * Verify eligibility and benefits for all patients daily. * Other duties as assigned. Requirements: * Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer. * Completion of TB test will be required. Education: * High school diploma; some college preferred Experience: * Minimum of one-year medical office or healthcare facility experience. * E.H.R. and Scheduling experience. * Experience serving customers in person and on the phone Physical Requirements: * Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. * Must be able to lift and support weight of 35 pounds in handling patients, equipment and supplies. * Dexterity in hands and fingers. * Ability to quickly respond to changing conditions and situations. * Ability to concentrate on details.

Responsive recruiter Benefits: * 401(k) * Bonus based on performance * Company parties * Dental insurance * Health insurance * Paid time off * Training & development Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team! The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process. This position is part-time on weekends, with in-person preferred. Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc) is a plus. Education: Associate Degree in Business or equivalent relevant experience. Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred. Key Responsibilities include: Provide financial counseling and assistance to patients and/or family members as needed. Explain program costs, payment options, and insurance coverage in a clear and compassionate manner. Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments. Complete all Patient Financial Agreement documents, validating that they are approved. Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner. Obtain signatures on all required financial agreement forms. Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues. Collaborate with admissions and clinical teams to ensure accurate and timely financial communication. Maintain detailed, confidential financial records in accordance with company and regulatory standards. Support weekday Financial Services Coordinator coverage when needed. When you join the Pavillon team, your Career Experience includes: Career Growth: Continuous learning and career development Work-Life Balance: Environment that provides support and skill development Integrity: We value and respect our employees and patients Sense of Purpose: Your contributions improve the quality of people's lives Empowering Positive Culture: Environment that focuses on bringing out the best in people Trust in Leadership: Managers foster an environment of trust, mentorship and fairness Encouragement and Recognition: Be recognized, appreciated and rewarded Involvement and Belonging: We look forward to welcoming you to our team! All part-time employees are eligible for a benefits package that includes: outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4% beautiful 160-acre campus with walking trail Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at ************** Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job! MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 🌐 Remote - Call Center Patient Access Specialist (PAS) 📍 Location: Remote 💵 Pay Rate: $19.50/hr. 🕐 Full-Time, Monday-Friday Do you thrive in a role that blends technical knowledge, healthcare coordination, and compassionate service? As a Call Center Patient Access Specialist (PAS), you'll be the go-to resource for patients and providers navigating manufacturer-sponsored programs. From claims and authorizations to reimbursement support, you'll help ensure timely, seamless access to care, all from a remote setting. ✅ Position Summary: Under the general supervision of an Operations Manager, the Call Center PAS provides advanced-level services to patients, caregivers, and providers participating in a manufacturer-sponsored healthcare access program. You'll work with sensitivity, urgency, and precision to manage inquiries, documentation, and program logistics. 🛠️ Primary Duties and Responsibilities: Deliver advanced support services, which may include: Billing and coding support Claims submission, tracking, and assistance Prior authorization support and follow-up Coordination of benefits Benefit verification result calls and welcome calls Advanced alternate coverage research Appeals and denials management Adverse event intake and reporting (as directed) Provide timely, accurate, and empathetic customer service to patients, providers, caregivers, and internal team members Escalate complex customer concerns following protocol Serve as a regional expert on payer trends, identifying and reporting delays or patterns in reimbursement (e.g., denials, pricing issues, or payment holds) Prepare and process necessary correspondence Coordinate with internal and external service providers to ensure adherence to program policy and service level agreements (SLAs) Maintain confidentiality of all patient-sensitive information in compliance with regulations Analyze moderately complex issues by reviewing multiple factors and exercising judgment based on standard operating procedures Work independently from a phone or system queue with minimal supervision Accept performance feedback and implement process improvements as directed Perform additional assigned duties, which may include general program services such as benefit verifications and patient assistance program (PAP) determinations 🎓 Experience & Education Requirements: High school diploma or GED required Broad training in relevant fields such as business administration, accounting, computer sciences, medical billing/coding, or customer service Completion of a two-year associate's degree program, technical vocational training, or an equivalent combination of education and experience 4+ years of directly related and progressively responsible experience required A two-year degree may substitute for 2 years of experience A four-year degree may substitute for 4 years of experience 🧠 Skills, Knowledge & Abilities Required: Excellent verbal and written communication skills Ability to build and maintain productive working relationships with internal and external partners Advanced interpersonal and customer service skills Strong organizational skills and attention to detail Solid mathematical and basic analytical skills Working knowledge of: Accounting principles Pharmacy operations Medical claims and terminology Familiarity with healthcare billing (preferred) Acceptable use of medical industry vernacular Proficiency in Microsoft Office applications, especially Excel, Outlook, and Word Ability to apply company policies and procedures to resolve a variety of issues with developing professional expertise 🏠 Remote Work Environment: Work is performed remotely in a professional home office The noise level is consistent with a typical office setting Reasonable accommodation is available to support individuals with disabilities 🖥 Equipment Options: Choose one of the following: * Client-Provided Equipment (limited availability) * Bring Your Own Device (BYOD) BYOD Requirements: Windows OS laptop or desktop only (no tablets or Apple products) External mouse (required) External keyboard (optional) Minimum of two total screens (e.g., laptop screen + external monitor) Must be connected to modem via Ethernet cable (wired internet) 🧘 ♀️ Physical & Mental Requirements: Sedentary work involving reaching, lifting, typing, finger dexterity, and repetitive motion Visual focus includes close vision, distance vision, and peripheral vision with ability to adjust focus 75% or more of the workday is spent on a computer Must be able to manage stressful situations calmly and professionally If you're ready to take ownership of critical healthcare access operations and empower patients on their treatment journey, apply now to join a compassionate, expert-driven remote team.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Tuition assistance Join Southeastern College as a Campus Registrar ! Empower Students. Shape Academic Success. Be a Campus Leader. Are you passionate about the power of education and driven to make a difference in your community? Southeastern College invites you to become our next Campus Registrara dynamic, pivotal role where organization meets inspiration! As the Registrar, youll be the heart of our academic operations, connecting students, faculty, and staff to ensure an exceptional campus experience and academic excellence. About Southeastern College At Southeastern College, our mission is clear: provide targeted, high-quality educational services that address real community needs. We foster a collaborative and student-focused environment where every team member is empowered to impact student success and lifelong learning. What Youll Do as Registrar As the Registrar, you are the architect of our academic programsbuilding schedules, overseeing records, and guiding students from the moment they enroll through to graduation and beyond. Youll collaborate closely with the Dean, faculty, and campus staff, and serve as a trusted resource for students navigating their academic journeys. Academic Scheduling & Program Building: Design and manage course schedules using our C2K system, ensuring every student can access the education they need. Youll coordinate course offerings, review program requirements, and help students plan their paths to achievement. Enrollment & Admissions Support: Play a key role in the enrollment process by verifying student credentials, reviewing vital documentation, and ensuring compliance with requirements for scholarships, federal programs, and more. Youll empower new students during orientation and pre-registration. Transcripts & Academic Records Management: Maintain and safeguard all student transcripts and academic recordsensuring accuracy, privacy, and accessibility for both incoming and graduating students. Your attention to detail keeps our academic records flawless! Student & Faculty Engagement: Prepare and distribute faculty rosters, track attendance, and manage the collection and reporting of course grades and evaluations, supporting both faculty and student progress. Youll play a vital role in resolving student concerns and enhancing the academic environment. Documentation & Compliance: Meticulously scan, manage, and track student files in both digital and paper formats, ensuring all records are up to date and compliant with institutional and federal guidelines. Online Campus Liaison (for select campuses): Serve as the bridge between our campus and Southeastern Colleges online programs, helping students transition, conducting in-person orientations, and supporting their ongoing academic needs. Why This Role is Exciting Impact Student Futures: Your work directly shapes the educational journeys and successes of our diverse student population. Be a Campus Leader: Collaborate with campus leaders and staff to create a vibrant learning environment and solve complex challenges. Develop Your Career: Gain expertise in academic administration, compliance, student services, and leadership in a supportive professional setting. Innovation and Variety: From in-person orientations to digital file management, every day offers something new. Are You Ready to Join Our Team? If you thrive in a fast-paced, mission-driven environment and are ready to play a crucial role in shaping academic excellence, we want to meet you! Apply now to become the next Campus Registrar at Southeastern Collegewhere your skills, passion, and drive truly make a difference.

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Resource and Scheduling Specialist to join our team! As a Resource and Scheduling Specialist, you will be responsible for administering technician schedules. The effective management of schedules maximizes appointment availability which impacts appointment availability for our external customers. It also impacts the field team through schedule and expense management related to overtime. As a Resource and Scheduling Specialist, Your Responsibilities will include: Taking calls and emails from the field technicians and supervisors for time off requests utilizing guidelines including union contract requirements and local agreements to determine availability, including updating schedules and notifications to technicians of approval/denial Managing daily, weekly, monthly, and yearly shift bid and schedule information Buried Service Wire (BSW) coordination, scheduling drop locates, getting permits, closing out requests Tracking of illness and FMLA occurrences as well as notification to field management Working with the field team on allocation of vacation slots, comp days and shift requirements based on data from field scheduling tool for optimal offering Qualifications What It Takes To Catch Our Eye: High School diploma or equivalent experience Organization skills Attention to detail Excellent Communication skills both written and verbal Proficient with Microsoft Office Suite Ability to work rotating Saturdays #LI-GF1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Affinity Health Center seeks a full time Patient Access Specialist to provide excellent customer service to patients; answer shared calls on agency call center; schedule patients for appointments; verify insurance and collect copays; collaborate with coworkers across the organization to provide patient centered care. Pay: $16.00 - $19.00 per hour Benefits: Fully Funded Health Insurance Paid-time-off Group Health /Life/Dental/Vision/Disability Health Reimbursement Account 403B Retirement Plan with 3% match 12 Paid Holidays Monday - Friday schedule (Mission Statement) Affinity Health Center serves the healthcare needs of our community by providing access to high-quality, comprehensive care with compassion, dignity and respect. (Vision Statement) Affinity Health Center's vision is for a healthy and vibrant community where all people have access to exceptional and comprehensive healthcare.

Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate. It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication. To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We also have a generous 401k plan with two entry dates after 90 days of employment. We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, AD&D, Accident, Critical Illness, Pet Insurance and more! A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information. Duties include but not limited to: Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR Confirms and enters current insurance information Collects and verifies patient demographic and insurance information Secures updated annual HIPAA forms Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily. Acknowledges patient arrival in the Practice Management System Activates lab orders Greets and guides patients through the registration process Answers and processes incoming calls asking appropriate questions for optimal direction. Delivers clinical updates to patients experiencing extended wait times Follow My Health Portal Encourages survey completion Schedules follow up appointments utilizing recall when necessary Schedules lab appointments Enters outgoing referral orders Reconciles encounter forms Requirements Attendance: Regular, reliable, and punctual attendance is an essential function of this position. The ability to consistently adhere to scheduled work hours and fulfill job responsibilities in a timely manner is critical to the success of the role and the overall operations of the team. High School Diploma or equivalent. Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred. Knowledge of the health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to the particular medical practice. Knowledge of information that must be conveyed to patients and families. Knowledge of legal and ethical considerations related to patient information.

Job Description We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team! The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process. This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus. Education: Associate Degree in Business or equivalent relevant experience. Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred. Key Responsibilities include: Provide financial counseling and assistance to patients and/or family members as needed. Explain program costs, payment options, and insurance coverage in a clear and compassionate manner. Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments. Complete all Patient Financial Agreement documents, validating that they are approved. Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner. Obtain signatures on all required financial agreement forms. Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues. Collaborate with admissions and clinical teams to ensure accurate and timely financial communication. Maintain detailed, confidential financial records in accordance with company and regulatory standards. Support weekday Financial Services Coordinator coverage when needed. When you join the Pavillon team, your Career Experience includes: Career Growth: Continuous learning and career development Work-Life Balance: Environment that provides support and skill development Integrity: We value and respect our employees and patients Sense of Purpose: Your contributions improve the quality of people's lives Empowering Positive Culture: Environment that focuses on bringing out the best in people Trust in Leadership: Managers foster an environment of trust, mentorship and fairness Encouragement and Recognition: Be recognized, appreciated and rewarded Involvement and Belonging: We look forward to welcoming you to our team! All part-time employees are eligible for a benefits package that includes: outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4% beautiful 160-acre campus with walking trail Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer