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Patient access representative jobs in Middletown, CT

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  • ADNS/Clinical Support

    Preferred Professional Services (PPS) Agency 4.6company rating

    Patient access representative job in Danbury, CT

    -: A Great Place to Work: Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. We have per diem shifts available now in our Long-Term Care and Rehab Facilities! -: What You'll Do: As the Assistant Director of Nursing, you will work closely with the Director of Nursing to set and achieve clinical program objectives aligned with our mission. Your leadership will contribute to the enhancement of our care standards, resident well-being and the culture of our facility. The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assistant Director assumes all responsibilities and duties of the Director position. Key Responsibilities: Oversee nursing operations, including staffing, training, and quality assurance Lead, mentor, and inspire a team of nurses and healthcare professionals Support the development and implementation of care plans and protocols Collaborate with the interdisciplinary team to optimize resident care Serve as operational liaison between the nursing units and the Director of Nursing Ensure the delivery of exceptional care to our residents Participate in quality assurance monitoring and ensure compliance to regulatory standards Drive a culture of continuous improvement and innovation in nursing care If you are a visionary nursing leader with a passion for transforming healthcare, consider this exceptional Assistant Director of Nursing opportunity! Drive excellence locally and across the long-term care industry in an organization where your expertise and dedication are valued and appreciated. -: What We Offer: All shifts available now including per diem & temp-to-hire! Competitive hourly rates and shift differentials Weekly Pay Comprehensive training and mentorship Opportunities for professional growth and development Supportive and collaborative work environment The chance to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of an Assistant Director of Nursing include: Valid state RN nursing license Advanced degree or certification preferred Commitment to resident-centered care and excellence in healthcare delivery Visionary mindset with a focus on innovation and quality improvement Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Strong clinical, leadership, organizational, and decision-making skills Experience in a nursing leadership role in a Long-Term Care or similar healthcare setting preferred Excellent communication and interpersonal abilities Ability to work effectively in a dynamic and fast-paced environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
    $30k-38k yearly est. 5d ago
  • Medical Staff Coordinator

    LHH 4.3company rating

    Patient access representative job in Norwich, CT

    Medical Staff Coordinator (Hospital Credentialing) - Day Shift Schedule: Full‑time (day shift); open to part‑time or flexible hours for the right candidate Compensation: $45/hour I'm partnering with a respected regional hospital to hire a detail‑driven Medical Staff Coordinator who will keep credentialing and privileging processes running with precision. If you thrive in a fast‑paced clinical environment and enjoy collaborating with physicians and leaders to safeguard patient safety and compliance, I'd like to speak with you. What you'll do Coordinate initial appointments, reappointments, and clinical privileging for medical staff and advanced practice professionals, ensuring complete, accurate, and timely files. Maintain the credentialing database and track expirables, verifications, and committee actions; prepare files for review and support audits. Serve as a knowledgeable resource on Joint Commission, CMS, and state Department of Public Health standards, aligning processes and documentation to current requirements. Partner closely with physicians, service line leaders, executives, and legal on credentialing and bylaws/policy questions; handle early‑morning or early‑evening meetings as needed to accommodate provider schedules. Must‑have qualifications Associate degree (or equivalent experience); Bachelor's in business/health administration preferred. 2+ years in a hospital medical staff services or credentialing role; MSO reappointment experience (3+ years) strongly valued Hands‑on proficiency with Echo and Axual (or comparable) credentialing platforms. NAMSS CPCS certification (or commitment to obtain within 1 year of eligibility). Solid grasp of medical terminology, advanced Microsoft Office skills, and database accuracy/quality control. Professional, composed communicator who manages multiple deadlines and exercises sound judgment. Nice to have Experience supporting a Level I trauma environment and/or Epic exposure. Prior travel or multi‑site credentialing background. Why this opportunity High‑impact role that directly supports patient safety and provider readiness. Collaborative team culture and strong executive engagement with Medical Staff Services. Flexible scheduling options within a steady daytime framework (ideal for work‑life balance). Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our program provides employees with the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
    $45 hourly 1d ago
  • Medical Receptionist

    Ultimate Staffing 3.6company rating

    Patient access representative job in Hartford, CT

    Medical Office Receptionist - Temp to Hire Hours: Monday - Friday, 7:30 AM - 4:30 PM Ultimate Staffing Services is seeking an experienced and professional Medical Office Receptionist to support a busy medical office across three locations: Hartford, Enfield, and Bloomfield. This is a temporary to hire position. What's in it for you? Competitive pay - up to $20/hr Weekly pay via direct deposit Access to affordable medical benefits Free onsite parking Consistent Monday - Friday schedule (7:30 AM - 4:30 PM) Opportunity to work with a well-established organization Responsibilities: Greet and check-in/out patients at the front desk Answer inbound telephone calls and route appropriately Maintain accurate records while ensuring patient confidentiality Provide exceptional customer service to patients and visitors Perform general administrative and office tasks as assigned Qualifications: Prior experience working in a medical office or healthcare setting Strong communication and interpersonal skills Ability to prioritize, multitask, and remain organized in a fast-paced environment Reliable transportation and flexibility to commute to all three locations Proficient with basic office systems and able to learn new software quickly To apply, please submit your application to the job posting. If you have questions prior to applying, feel free to email . All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20 hourly 2d ago
  • Assistant Registrar/Degree Auditor

    Springfield College 4.0company rating

    Patient access representative job in Springfield, MA

    The Registration Assistant/Degree Auditor reports to the Registrar and carries primary responsibility to maintain oversight of physical degree audits in accordance with curriculum approvals, graduation applications, researching and verifying student information, processing substitutions/waivers, preparing degree audit materials for review by department chairs and program coordinators, and the reviewing, analyzing and processing information leading to the official conferral of degrees. The Degree Auditor must possess strong technical, organizational, and communication skills while being able to both work independently and collaboratively with institutional stakeholders (Department Chairs, Program Coordinators, the Deans, etc.) to assure accuracy in the completion of a student's degree requirements. Responsibilities * Oversight of all associated degree audit components. * Create and maintain all degree audit block scribes in DegreeWorks in conjunction with approval of Curriculog proposals. * Support the Registrar with maintenance of all configurations and dashboard properties in DegreeWorks. * Serve as an Administrator approval step reviewer on all Curriculog proposals to ensure clarity and resolution of any issues prior to formal approval. * Collaborate with institutional stakeholders (Registrar, Academic Advising, Department Chairs, and/or Deans) as necessary to review information for clarity. * Process all substitutions/waivers. * Review all Course Substitution and Waiver Request Form submissions at the College regardless of the student's degree level or campus. * Create/edit/remove exceptions in DegreeWorks in accordance with established internal processes. * Communicate updates to the corresponding student, their academic advisor(s), and their Department Chair(s). * Manage initial and follow-up graduation application/audit review processes. * Administer the ********************** account including responding to inquiries, follow-up questions or concerns, and requests from a student to change their graduation application term, diploma name, diploma address, and/or Commencement participation status on their graduation application submission. * Prepare and regularly distribute communications to eligible students about the need to submit a graduation application based on their degree level, program, and credit total. * Maintain master list of graduation application submissions by term. * Conduct initial review of all graduation application submissions immediately after the add/drop deadline for the corresponding term as indicated on the academic calendar. * Conduct several additional reviews of the degree audit for each student who submitted a graduation application several times over the term. * Coordinate with the Assistant Registrar/Student Data Coordinator and other Registrar's Office staff to assure receipt of all required grades and paperwork (change of major/concentration/minors, waivers/substitutions, transfer credit, etc.) * Continually update the graduation application status and graduation status in Banner for each student as their degree audit is reviewed and/or components of their academic record change. * Provide updates to students, their advisor(s), and their Department Chair(s) regarding the status of the student's graduation application and degree audit with additional emphasis on individuals whose outstanding degree requirements are not in-progress on their degree audit. * Support the Registrar regarding Commencement eligibility status checks and updates of identified students. * Oversee communication related to and collection of Petition to March Early Form for otherwise ineligible students who wish to participate at Commencement. * Degree conferral processing. * Conduct a final review of the degree audit for each student who submitted a graduation application beginning on the end of term date as indicated on the academic calendar. * Update the graduation application status, graduation status, and student status in Banner for each student as their degree is conferred. * Update the graduation application term in Banner for each student that submitted a graduation application for the corresponding term that did not receive conferral. * Provide updates to their advisor(s), and their Department Chair(s) regarding the status of the student's conferral and/or graduation application term deferral. * Oversee diploma order process from all conferred degrees, including diploma re-orders. * Coordinate with Registrar's Office staff regarding the updated placement of student file folders once degrees have been conferred. * Assists in supervision of Catalog and Communications Coordinator regarding curriculum issues including problem resolution, forms maintenance, and processing of catalog and administrative system data. * Provides support to the Registrar's Office staff with regards to problem resolution, facilitating and ensuring effective working relationships between staff and interoffice relationships, developing documentation and trainings highlighting procedures and best practices, as well as general guidance as necessary. Qualifications * Associate's or vocational/ technical school degree in Business Management, Computer Science, Education, or Communications required * Bachelor's degree in Business Management, Computer Science, Education, or Communications preferred * Minimum of 1-3 years of work-related experience required Knowledge, Skills & Abilities Administrative Student Data systems, organized, detail oriented, able to communicate (written and verbal) with all levels of the organization, work independently, some training background is beneficial.
    $42k-52k yearly est. 6d ago
  • Outpatient Registration Representative | Glastonbury

    Radiology Partners 4.3company rating

    Patient access representative job in Glastonbury, CT

    Join Jefferson Radiology, Transform your Career and Radiology! Who We Are: Established in 1963, Jefferson Radiology is proud to be the largest radiology practice group in Connecticut. With ten imaging centers in central Connecticut and affiliations with multiple regional hospitals, Jefferson Radiology offers a breadth of services and a level of diagnostic and therapeutic radiology expertise unparalleled in the region. Kindness is the language we speak, not only to our patients but also to our colleagues and teammates. Jefferson Radiology is a proud affiliate of Radiology Partners (RP), one of the leading radiology practices in the US; at Jefferson, you'll work with some of the healthcare industry's most innovative minds on high-impact projects designed to move the practice of radiology forward. Together with Radiology Partners, we are on a mission to transform radiology. What We Offer: Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Here's why you should join the Jefferson / RP team: * Flexible work environment, work/home life balance * Community presence: 9 imaging centers and 8 hospital affiliations * Leading the pack in the development of AI tools and technology resources * Competitive compensation and benefits * Opportunities for professional development Jefferson Radiology is seeking an Outpatient Registration Representative to join our growing team! SUMMARY: The Outpatient Registration Representative is responsible for timely and effective scheduling of patients for multiple offices and modalities, including Mammography, Bone Density, Fluoroscopy, Ultrasound, MRI, CT and Nuclear Medicine exams. This individual must demonstrate an understanding of modalities offered at the specific site locations and hours of operations. The Outpatient Registration Representative works in a call center environment. This position has direct patient and referring physician contact and is accountable for representing the practice in a pleasant and professional manner at all times. DESIRED PROFESSIONAL SKILLS AND EXPERIENCE * Experience with scheduling and/or medical billing applications preferred * Excellent diction, communication skills, and telephone manner * Good understanding of ICD coding preferred * Knowledge of medical insurance preferred Pay range for this position is $18.00 - $24.00 per hour. Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
    $18-24 hourly 3d ago
  • Patient Service Representative (Part Time 25 hours weekly)

    Root Center 4.8company rating

    Patient access representative job in Hartford, CT

    At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
    $20 hourly Auto-Apply 9d ago
  • Patient Representative

    Midstate Radiology Associates, LLC

    Patient access representative job in Middletown, CT

    Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
    $18-24.6 hourly Auto-Apply 9d ago
  • Patient Safety Associate

    River Valley Counseling Center 3.5company rating

    Patient access representative job in Holyoke, MA

    Holyoke Medical Center is a proud community hospital that has served the healthcare needs of the Pioneer Valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our team is seeking individuals, under the supervision of the RN, to observe for the safety and comfort of the challenging patient who requires frequent or continual observation and contact due to psychiatric or safety reasons. REQUIREMENTS: High school diploma or equivalent; prior experience working in a mental health or health related environment; ability to read, write, and communicate in English; bilingual Spanish ability a plus; We offer a competitive salary & benefit package, including: * 403(b) plan * Free onsite parking
    $36k-45k yearly est. 10d ago
  • Patient Access Representative/FT 40 hours per week/Outpatient draw center

    Bristol Hospital Group 4.6company rating

    Patient access representative job in Bristol, CT

    Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School Any Health CareDescription At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. The Patient Access Representative performs efficient and orderly registration of all patients. Acts as primary liaison for patients receiving services at Bristol Hospital. Prepares admission forms, obtains necessary documentation and signatures, and confirms demographic information. Collects copay and deductible amounts at time of service. Verifies insurance and provider information. Assists medical and nursing staff in appropriate patient placement. This role may be required to rotate to other departments as needed by the business. SCHEDULE: Lab is open M - F 6:30 - 3:30 and Saturday 7 am - noon Essential job functions and responsibilities: Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system. Registers patients who present for hospital services and collect copay and deductible amounts. Obtains all necessary signatures at the time of registration or arrival. Courteously answers the telephone and answers all questions in a timely manner. Identifies and refers uninsured and under-insured patients to the Financial Counselor or similar appropriate representative as necessary. Maintains a positive working relationship with patients/families, clinical personnel, co-workers and management to promote teamwork, cooperation and a positive public image. Performs miscellaneous job related duties as requested. Ability to work in a stressful environment and tactfully handle sensitive issues; ability to present a calm, professional manner and to manage a wide range of patient conditions; ability to multitask; ability to maintain a sense of order in a busy and noisy environment; ability to provide good internal and external customer relations. Qualifications Education / minimum requirements: High school graduate. Some knowledge of medical terminology, pre-admission, and insurance preferred. Requires good communication skills, both written and verbal. Understands the impact of patient registration on the financial revenue cycle. Requires knowledge of on-line computer systems and applications. State/Federal Mandated Licensure or Certification Requirements: None. Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Superior customer service, telephone and interpersonal skills. Working knowledge of medical terminology, as well as typing and data entry skills. PC literacy preferred. Physical Requirements: Occasional sitting with extended bending, reaching, stooping, and walking/standing. Prolonged eye and hand use while operating computers. Occasional lifting, up to and in excess of fifty pounds. Ability to occasionally operate wheelchair and stretcher with patients. Occasionally assist in lifting/moving patients on and off stretchers, chairs, etc. Occasionally may have to assist in discharge of patients. Cognitive Requirements: Excellent clerical skills, good written and oral communication skills, literate in English. Good organizational skills with the ability to follow written and verbal directions with multiple steps. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $32k-36k yearly est. 60d+ ago
  • Utilization Management Representative I

    Elevance Health

    Patient access representative job in Wallingford, CT

    Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Hours: Working hours will be 10:30 AM to 7 PM Eastern. Training hours may vary. Training is 6 weeks and may require reporting to the nearest office. The Utilization Management Representative I is responsible for coordinating cases for precertification and prior authorization review. How you will make an impact: * Managing incoming calls or incoming post services claims work. * Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. * Refers cases requiring clinical review to a Nurse reviewer. * Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. * Responds to telephone and written inquiries from clients, providers and in-house departments. * Conducts clinical screening process. * Authorizes initial set of sessions to provider. * Checks benefits for facility based treatment. * Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. * Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. * Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. * Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. * Performs other duties as assigned. Minimum Requirements: * Requires HS diploma or GED and a minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Medical terminology training and experience in medical or insurance field preferred. * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. * This is a high volume inbound call center - strong time management skills and ability to function in a high volume environment is strongly preferred Job Level: Non-Management Non-Exempt Workshift: Job Family: CUS > Care Support Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $49k-91k yearly est. 1d ago
  • DMV Title Registration Clerk

    Ocean Honda Groton

    Patient access representative job in Groton, CT

    : DMV Title Registration Clerk Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets. The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed Job Requirement:Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
    $32k-44k yearly est. 14d ago
  • PT - In-Patient

    Reliant 4.0company rating

    Patient access representative job in Westerly, RI

    Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance
    $33k-41k yearly est. 60d+ ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient access representative job in New Haven, CT

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $48k-64k yearly est. 59d ago
  • Patient Access Representative (Front Desk)

    Fair Haven Community Health Care 4.0company rating

    Patient access representative job in New Haven, CT

    We are seeking Patient Access Representatives (Front Desk) to join our Dynamic Team! The Patient Access Front Desk Representative works closely with patients and clinical professionals while utilizing excellent customer service skills; multi-tasking while professionally managing all front desk patient care related functions, provides interpretation services. Duties and responsibilities The Patient Access Representative demonstrates proficient data entry skills, supports the billing and collection process by utilizing knowledge of insurance verification, self-pay collections, collecting co-pays, at point of service. Maintains confidentiality in a professional manner, exhibits efforts to maintain and improve job specific competencies, and perform other duties as assigned. Typical tasks may include but are not limited to: Epic task: * Registering patient to meet regulatory requirements; enrolling patients with My Chart Portal; updating patient information; printing profiles, scheduling and managing recall lists and scanning documents into the patient's Electronic Health Record (EHR) Payment Management: * Opening, balancing and closing daily cash drawer and posting payments; processing payments with a credit card machine, including end of day reporting; collecting co-pays, deductibles and/or co-insurance at point of service; facilitating payment arrangements Patient Schedule: * Reviewing schedules daily to ensure accuracy and filing appointment opportunities; obtaining medical releases as needed for patient requested forms; Pre-registering patients via phone or in person * Ensuring all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner; performing the insurance verification process and the process for all third party payers; meeting with patients during the pre-registration process to discuss financial terms and payment/payment arrangement options; calculating sliding fee eligibility based on a client income and entering into the system; documenting the financial counseling process and maintaining patient insurance and billing demographic information Qualifications * High School diploma, or GED is required. Minimum of one year job related experience and experience with data entry is highly preferred. * Electronic appointment scheduling and strong customer service experience with a knowledge of referral or prior authorization procedures is also preferred. * Excellent interpersonal skills and phone etiquette; strong critical thinking and problem solving skills and the ability to work as a member of the team to serve patients is a must. * Bi-lingual in English and Spanish required. * Physical Requirements/Work Environment * Variable 8 hr. shifts between 7am-8pm, including weekends as needed * Minimal physical effort * Must be able to operate computer and telephone continuously District travel as necessary What we offer: * Major medical, dental and vision * Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance) * Paid Holidays * Generous Paid Time Off (PTO) * Tuition reimbursement * And much more… About Fair Haven Community Health Care .For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $35k-40k yearly est. 24d ago
  • Patient Access Representative

    CHWC-Community Health & Wellness

    Patient access representative job in North Canaan, CT

    The Patient Access Representative (PAR) is responsible for welcoming patients and visitors by greeting them in a friendly, prompt and helpful manner as well as assisting with new patients to our clinic. Essential Functions & Responsibilities: * Responsible to communicate with patients if there's going to be a wait because of unforeseen circumstances or if there are other items patient may need assistance with; suggest alternative solutions whenever possible. * Responsible for registering new patients in a cheerful, helpful manner. * Responsible for verifying all demographic and insurance information to ensure accurate and complete data entry. Responsible for verifying that correct PCP is entered into the patient's medical record. * Verification of each patient's individual insurance coverage utilizing multiple tools to include but not limited to electronic verification through our EHR as well as electronic verification through individual insurance websites within the appropriate timeframe. * Responsible for scheduling new patient appointments. * Responsible for updating new patient charts once they have completed a new patient packet. * Responsible for ensuring updated demographic forms are in patient charts, if not coordinating with the front desk staff to have patients fill out the necessary paperwork at their appointment. * Responsible for coordinating with the Financial Aid Assistant when a self-pay patient has been identified. * Responsible for registering new children in the School Based Health Clinic. * Responsible for scheduling new SBHC appointments. * Responsible for monitoring of patient wait times and patient flow in lobby; will round on all patients in waiting area every two hours. * Responsible for completing the day-to-day tasks of the front office in an appropriate and professional manner focusing on customer service and patient satisfaction. * Responsible for answering phone calls to determine appropriate routing of call to the appropriate medical team member. * Responsible for answering the telephone in a cheerful, polite manner to all incoming calls, documenting messages in the "telephone encounters" (TE) in the E.H.R. transferring calls when required to appropriate medical staff. * Perform other duties as assigned, including coverage for other Patient Access duties as needed. * May also rotate to other departments as needed. * Provides excellent customer service to all patients, staff and visitors of CHWC at all times. Additional General Requirements: Professional positive attitude, understanding of customer service principles, trustworthiness and excellent interpersonal skills. Job Qualifications/Requirements: Experience as a medical receptionist with multi-line phones and familiarity with insurance and electronic medical record (EMR) preferred. Other Requirements: 1. Ability to demonstrate excellent customer service 2. Ability to prioritize responsibilities. 3. Ability to multi-task efficiently and effectively. 4. Must be able to act calmly and effectively in a busy or stressful situation. 5. Ability to communicate effectively in person, by phone and in writing. Education: High school diploma or equivalent. Experience: Previous medical office experience preferred. Language Skills: Must speak, write and read English proficiently. Spanish preferred but not required.
    $33k-42k yearly est. 16d ago
  • Family Access & Engagement Coordinator (FAEC)

    Holyoke Public Schools 3.8company rating

    Patient access representative job in Holyoke, MA

    Holyoke Public Schools is a PreK-12 public school district serving nearly 5,100 students, of whom 80 percent are Latino/Latina, in 11 schools. We employ nearly 1,300 people who together educate and support a richly diverse community of learners. We are committed to recruiting and retaining top-quality educators who believe all children can and will learn and who strive daily to make school a joyful place of discovery, support, and belonging. Holyoke Public Schools' strategic plan, "Moving Forward Together," builds on the strengths of our past while serving as a call to action to accelerate student learning by thinking differently about how we teach, how we work together, and how we support students' well being. Our Equity Commitments are pledges we are making to address systemic equity challenges. * We intentionally build a community that is anti-racist, inclusive, and culturally responsive. * We ensure that students, families, and staff get the support they need to be successful. * We seek out and incorporate the voices of those impacted, with a commitment to include those who have been excluded in the past. * We promote access and inclusion for all students, staff, and families. * We respect, embrace, and honor the diversity of our students, families, staff, and community. * We reflect on our own behavior to minimize harm to others. * We create a culture of acceptance and empathy so that everyone feels valued and is able to contribute to our community's success. Please visit the Holyoke Public Schools website to learn more about us as well as some of our recent accomplishments. * Spanish: Las Escuelas Públicas de Holyoke son un distrito escolar público de prekínder a 12.° grado que acoge a casi 5100 estudiantes, de los cuales el 80 por ciento son latinos/latinas. Empleamos a casi 1300 personas que, juntas, educan y apoyan a una comunidad de estudiantes muy diversa. Estamos comprometidos a contratar y retener educadores de alta calidad que tengan la certeza de que todos los niños pueden y podrán aprender, y que también se esfuercen diariamente por hacer de la escuela un lugar alegre de descubrimiento, apoyo y pertenencia. El plan estratégico de las Escuelas Públicas de Holyoke , "Avanzando Juntos", toma en cuenta nuestras fortalezas anteriores y al mismo tiempo sirve como un llamado a la acción para acelerar el aprendizaje de los estudiantes a través de una perspectiva diferente sobre cómo enseñamos, cómo trabajamos juntos y cómo apoyamos el bienestar de los estudiantes. Nuestros compromisos de equidad son promesas que hacemos para abordar los desafíos de equidad sistémica. * Construimos intencionadamente una comunidad antirracista, inclusiva y culturalmente receptiva. * Nos aseguramos de que los estudiantes, las familias y el personal reciban el apoyo que necesitan para tener éxito. * Buscamos e incorporamos las voces de los afectados, con el compromiso de incluir a los que han sido excluidos en el pasado. * Promovemos el acceso y la inclusión de todos los estudiantes, el personal y las familias. * Respetamos, acogemos y honramos la diversidad de nuestros alumnos, familias, personal y comunidad. * Reflexionamos sobre nuestro propio comportamiento para minimizar el daño a los demás. * Creamos una cultura de aceptación y empatía para que todos se sientan valorados y puedan contribuir al éxito de nuestra comunidad. Por favor, visite el sitio web de las Escuelas Públicas de Holyoke en ********************* para obtener más información sobre nosotros y algunos de nuestros logros recientes. The Family Access & Engagement Coordinator will build school and district capacity to expand and deepen relationships with families, develop key community partnerships to enhance family-school relationships, as well as support parent, involvement, voice and leadership development. A key goal of this position will be to support parents in strengthening their efforts at home to support their child's learning and to support school staff in strengthening parent involvement and communications. The HPS turnaround plan requires the implementation of a cohesive district-wide strategy to rebuild trust and strengthen the relationship with HPS families, including increasing opportunities for parent voice and leadership. The Family Access & Engagement Coordinators will report to the Director of the Family, Student and Community Engagement Department. They will work in collaboration with school-based leaders (e.g. principals, teachers, culture and climate teams, etc.) and with other FAE team members (e.g. School Family Promoters, Attendance Officer). Each Family Access & Engagement Coordinator is expected to work with multiple locations - most likely two separate schools - in a flexible schedule, which will require adaptability, resourcefulness and excellent organizational, communication, and teamwork skills. As this position is a highly visible position serving the school community and interfacing with families and outside agencies, knowledge of general school office or professional office environment is required. This position requires an appreciation, consistent practice, and understanding of customer service, time management, positive inter-personal relationships, and multi-tasking in a service-oriented environment. Responsibilities * Identify and implement capacity-building strategies to support teachers, school leaders, and other school staff to expand or strengthen family engagement efforts and mechanisms to enhance parent voice, leadership and feedback * Support teachers and other school staff to understand family and community context and resource * Design, support, lead or coordinate periodic school-based and district-wide family activities (educational, fun nights, cultural celebrations, community outreach, etc.), in collaboration with school and district leaders and staff. Integrate HELI "On Track for Literacy" indicators in family activities whenever possible. * Support school communications with families (including translation and interpretation of parent communications, excluding IEPs) as well as family involvement in school activities * Conduct home visits, as required to support specific cases, and coordinate and support home visits by teachers and school leaders * Implement focused efforts to establish strong connections between schools and Pre-K and Kindergarten families * Manage and support parent volunteers to address school needs and initiatives and develop their leadership skills * Lead educational workshops and coaching for parents and volunteers on different subjects, particularly around early literacy, educational policy and regulations, special education, ELL, parent leadership, etc. * Assist designated groups of families in need of special support, through light case management, referrals and liaison work with community agencies, particularly for Pre-K and Kindergarten families * Work collaboratively with school PTOs * Assist in the implementation of the attendance policy and communicating with families regarding attendance and punctuality issues * Implement and strengthen a robust system for regular communications with families, particularly related to navigating the school system, district policies and procedures, events, and opportunities for parent involvement * Maintain updated HPS resource and information sites as part of the district-wide family resource information system * Participation as needed in Student Support Team, and Climate and Culture Team, or other instances that require family engagement or involvement at each school * Develop and manage key community partnerships that support family engagement * Support district-wide collaborations and initiatives to increase family engagement in early literacy (HELI), Pre-K expansion, among others * Collect, document and input all data and necessary information requested by school and district administration in an accurate and timely manner * Attend training and workshops deemed necessary to perform duties * Maintain confidentiality of student data and information * Demonstrate positive interpersonal relationships with students, staff, parents, and community members * Demonstrate punctuality, good attendance and work ethic for all duties assigned * Attend staff, school and district meetings as required * File, maintain and set up all in-school family engagement files * Organize the workspace area for efficiency, safety and appearance * Collect, document and analyze data related to family engagement * Other duties as assigned by the FSCE Director Skills, Abilities and Traits of Top Performers * Belief and commitment in HPS values * Solid commitment to support HPS families' lifelong learning, and strengthen their trust in and connection to the schools * Working knowledge of community conditions in Holyoke and the region and of the needs of the diverse families residing in Holyoke * Ability to mobilize community resources to support families * Strong interpersonal skills, with the ability to communicate well, persuade others, and work well with others as part of different teams (school staff, parents, community leaders) * Ability and willingness to learn a wide variety of tasks required in the promotion of school-family relationships and school office operations * Highly developed organizational and work planning skills * Ability to multi-task and flexibility to meet the varying needs of parents, school staff, students, community partners, and office visitors * Extraordinary attention to detail and follow through to meet deadlines and commitments * Commitment to accuracy, timeliness and attention to detail regarding reporting of attendance, punctuality and family engagement activities and services * Excellent computer skills and working knowledge of electronic communication, word processing and spreadsheets, and ability to navigate student database software, as well as, general office equipment operation such as phones, fax, copier, etc. * Ability and commitment to maintain confidentiality for students, parents and staff interactions * Ability to exercise judgment, decisiveness and creativity required in situations involving evaluation of information against measurable or verifiable criteria * Commitment to high performance standards and unwavering belief that all students can excel Requirements * Bachelor's degree strongly preferred, or 2 years of college-level coursework with 3 years of highly relevant experience or equivalent training in a school, early education or community agency setting which provides the required knowledge, skills and abilities to perform essential job functions. * Demonstrated working knowledge of community dynamics, resources, services, leaders and partners * Knowledge of community conditions in Holyoke and of the needs of the diverse families residing in Holyoke * Direct experience working with families, family programming and community outreach * Demonstrated dedication to family-school partnerships * Cultural competence in Puerto Rican/Latino communities * Warm and engaging personality, plus solid interpersonal skills and abilities to develop leadership skills in others * Excellent proactive oral and written communication skills * Abilities to work independently and be a self-initiator * Demonstrated ability to be flexible and to work and deliver results as part of multiple teams * Knowledge of word processing, spreadsheets, student database and other office software preferred. * Bilingual abilities (English/Spanish) preferred
    $37k-43k yearly est. 14d ago
  • Bilingual Patient Service Representative

    First Choice Health Centers 4.2company rating

    Patient access representative job in East Hartford, CT

    Join our mission to provide compassionate and accessible behavioral health care. First Choice Health Centers (FCHC) is seeking a dedicated and detail-oriented Bilingual Patient Service Representative to join our team in East Hartford, CT. As the first point of contact for our patients, you'll play a vital role in creating a warm, welcoming environment while ensuring smooth day-to day operations at our clinic. Position Schedule: Monday, Tuesday, Wednesday 8:00 am to 4:30 pm, Thursday, 8:00 am to 6:00 pm and Friday, 8:00 am to 3:00 pm We are committed to you! We offer great training, great benefits, career growth and employee well-being! For Full Time Employees: A Paid Time Off (PTO) bank of 20 days per year 8 paid holidays and 2 floating holidays Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (#1 mental health app) Recognition programs The annual pay range for this position is $17.50 - 20.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Ability to remain calm and compassionate in high-pressure situations Empathy and understanding for our patient population Excellent communication and interpersonal skills (Bilingual English/Spanish is preferred but not required) Excellent organizational and multitasking skills Experience and Training: At least 1 year experience working in a medical office or behavioral health setting Experience with an electronic health record system (i.e. eCW) High school diploma or equivalent (required) Standard Job Duties: Meet, greet, and assist patients promptly, efficiently, and in a professional manner both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Must have an empathetic approach to care. Ensuring availability of treatment information by retrieving and updating patient records Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Knowledge of software systems. eClinicalWorks (EHR) a plus Set up new patients and update current patients' information in the EMR system. Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Process referrals and provide complete and accurate referral information to our patients Occasionally answer crisis calls in a compassionate and professional manner. Connect crisis patients with appropriate available professional Comply with HIPAA regulations regarding confidentiality of medical records COVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test, including testing for marijuana, before beginning employment. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. We participate in the E-Verify program.
    $17.5-20 hourly 60d+ ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient access representative job in Hartford, CT

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 15d ago
  • Patient Access Representative, Full Time Days, 40 Hours, Patient Access

    Day Kimball Hospital 4.2company rating

    Patient access representative job in Putnam, CT

    Day Kimball Health is hiring a Patient Access Representative for the Patient Accounts Department Shift: Day Shift, 40 Hours Why Choose Day Kimball Health? For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth. Patient Access Representative Job Summary Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regards to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and-most importantly-a fulfilling career. Key Responsibilities * Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures. * Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle. * Responsible for switchboard operations including emergency operations procedures. * Greets patients, relatives or patient representatives as the communication liaison for patient services and access. * Responsible for current and new regulatory requirements for state, federal, and commercial payors. * Responsible for ABN and co-payment collection practices. Required Skills and Qualifications Education: * High school graduate or equivalent required. Experience: * 2 years Customer Service experience preferred. * Knowledge of Healthcare Insurance preferred * Knowledge of medical terminology preferred. * Excellent customer service skills required. * Computer literacy required. Benefits * 401K Plan with Eligible Employer Contribution * Sick Days * Pet Insurance Day Kimball Health is an Affirmative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment. Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access Representative in Patient Accounts and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!
    $33k-37k yearly est. 6d ago
  • Patient Care Coordinator Meriden Family Dental

    Ct Dental Mgmt

    Patient access representative job in Meriden, CT

    Job DescriptionSalary: Position: Full-Time Front Desk / Patient Care Coordinator Sign-On Bonus: Offered based on experience Meriden Family Dental is expanding, and we are seeking a caring, motivated, and patient-focused Patient Care Coordinator to join our high-performing team. We are seeking an individual who genuinely enjoys working with people and is eager to be part of an office that prioritizes professionalism, teamwork, and exceptional patient care. What Were Looking For We are seeking a candidate who is: Friendly, patient-centered, and professional A strong communicator with a positive attitude Reliable, organized, and able to multitask Comfortable in a fast-paced office environment Willing to learn and grow with supportive training Experience in a dental or medical front desk is preferred but not required Responsibilities Greet patients courteously and maintain a welcoming environment Manage check-in and check-out procedures Schedule and confirm appointments Answer phone calls and respond to patient inquiries Verify insurance benefits and enter patient information Assist with treatment plan coordination Support the team to ensure smooth daily operations Why Join Meriden Family Dental? Sign-on bonus based on experience Supportive, high-performing team culture Modern, organized, and well-managed office Opportunities for learning and advancement Stable full-time position with consistent hours A positive environment where your work makes a real impact To apply, please send your resume, cover letter, and any relevant marketing portfolio to ***************************. Meriden Family Dental is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
    $17k-40k yearly est. Easy Apply 11d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Middletown, CT?

The average patient access representative in Middletown, CT earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Middletown, CT

$38,000

What are the biggest employers of Patient Access Representatives in Middletown, CT?

The biggest employers of Patient Access Representatives in Middletown, CT are:
  1. Hospital for Special Care
  2. Hartford HealthCare
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