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  • Customer Service Representative

    Ascendo 4.3company rating

    Patient access representative job in Freehold, NJ

    Overview: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at our clients waste management company. In this role, you will be the primary point of contact for their customers, ensuring exceptional service delivery and addressing inquiries related to waste disposal services. Responsibilities: Customer Support: Handle incoming calls, emails, and inquiries from customers regarding waste disposal services. Provide accurate information about service offerings, pricing, scheduling, and service area coverage. Assist customers with placing service orders, scheduling pickups, and resolving service-related issues promptly and effectively. Problem Resolution: Investigate and resolve customer complaints regarding service interruptions, missed pickups, billing discrepancies, etc. Escalate complex issues to the appropriate department for resolution while ensuring timely follow-up with the customer. Documentation and Data Entry: Maintain accurate customer records, service logs, and documentation of interactions using our CRM system. Update customer accounts with relevant information, service changes, and billing updates. Billing and Payments: Assist customers with understanding billing statements, payment options, and account balances. Process payments, set up payment arrangements, and manage customer accounts receivable inquiries. Customer Education: Educate customers on proper waste disposal practices, recycling guidelines, and environmental stewardship initiatives. Promote company programs and services aimed at enhancing customer satisfaction and environmental sustainability. Cross-functional Collaboration: Collaborate with dispatchers, drivers, and operations teams to ensure seamless service delivery and resolve service-related issues. Communicate customer feedback and operational challenges to relevant stakeholders for continuous improvement. Requirements: Proven experience in customer service or a related field, preferably in waste management, utilities, or logistics industries. Excellent communication skills (verbal and written) with a strong customer service orientation. Ability to navigate and utilize CRM systems, databases, and basic office software (e.g., MS Office Suite). Strong problem-solving skills with the ability to handle challenging situations professionally and calmly. Detail-oriented and organized, with the ability to manage multiple tasks and prioritize workload effectively. Preferred Qualifications: Knowledge of waste management practices, recycling processes, and environmental regulations. Previous experience using waste management software or ERP systems. High school diploma or equivalent; additional education or certification in customer service or related fields is a plus. Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Edward Beller
    $31k-36k yearly est. 7d ago
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  • Medical Receptionist/Sales Superstar

    Allcare PT

    Patient access representative job in New York, NY

    Don't even think of applying for this job if you are not the absolute best at selling and closing sales What If you are NOT in the top 5% of possible applicants... save yourself the time and do not apply. We are not kidding Huh? Yup, move on. Why bother if you are not passionate about selling, you know who you are if you like to sell. No really this is not your typical medical office receptionist job. Look, you may or may not have experience working in the medical industry, but there is a bad psychology with Medical Care... people think it should be free Well, we don't believe that care of any sort that is extremely valuable and differentiated should be free. Do you? If so, please move on, you will not fit this role. This is not a simple smile clock in and take some phones during the day and do you take my insurance kind of calls. If you are still reading this and still not turned off then read the next line because the potential to make serious money is there Do you want to make up to $70,000 while having a positive impact on people's lives? Sound good? We are a passionate group that goes against conventional medicine. A maverick group doing things others can't and so we charge for our special care We believe in helping people avoid surgeries and we also go out of our way to consult them and solve their problems. Oh, and we infuse wellness into our core by transforming people's lives into amazing healthy lifestyles... Do you like that purpose? If we do not move on, we only want someone highly purpose driven who wants and believes in our deeply rooted purpose. Are you someone who values your own health? People buy services from people they trust and like! People aspire to progress and stay young and youthful and we literally transform people's lives with the solutions we provide. Are you excited by the possibilities? HERE BELOW IS WHAT WE EXPECT FROM YOU DAILY Schedule Control manages schedule control and manages expectations before they arrive, so there are no surprises. Book future appointments and fill up the schedule for us relentlessly despite people's excuses for parking issues, time limits, and other weak excuses Pick up phones with gusto communicating the value of our services and speak with such clarity communicating the value vividly explaining why our prices are worth it every single time Hold lengthy conversations of at least 8 to 10 minutes patiently to ensure patients are bought into our unique service. Provide an exceptional waiting room environment for clients so they will look forward to coming back in Ensure all new patients show up for their scheduled exams and follow up with your team of therapists and admins to get every single lead rescheduled Communicate with patients in real time live while double tasking and taking a credit card payment and maybe pushing a text reminder out occasionally you will have octopus' hands many times and you won't mind. Collaborate with the marketing team on new campaigns and offers and be hyper aware of the cost of all services Collect and manage cashflow to ensure we are not letting people skip their owed payments on packages that you sell Ensure we are constantly getting those five stars google review stories Build relationships with people, staff, clients, family members and get in-house referrals to go up, up, up! Have difficult conversations with underperforming Physical Therapists who refuse to sign off on plans of care and build team collaboration from them so you can get a team win. Ensure commitment to care. Without patients returning we have no practice it's your job to get people locked in to their care plan alongside the Physical Therapist team You believe in efficiency and are super detail oriented to manage papers, doctors' prescriptions, e-faxes, and checks from insurance companies. You are very systematic and follow a process and inbound collaboration with billers' coders and insurance companies collecting critical data so we can bill efficiently You are a critical thinker and can arrange staff schedules to keep our office humming and growing and never needing micro management Ideally you have skills of understanding insurance rules and codes and that's a plus but we can teach you that Job Musts: You live in Brooklyn and can get to work daily to open the doors no later than 8:15am to get the day started and you can work until 5 PM minimum You are flexible and want this as a career move not a job because we want you to grow within this company You are not going back to school and are a mature person who wants a serious occupation working alongside the principal of the company. You see yourself helping our company thrive and expand and we all grow Here below is how we expect you to show up daily ... Attitudes for this job "Front desk bartender" you hang out with people and make them feel excited to come back, "The client relations representative", the " brand storyteller on the phone" "host with the most" You will build relationships and be an influencer in real-time! You will hate this job unless you can really sell... You will be required to use your persuasive skills, deep listening skills, rapport building and getting money from people who don't want to part with their money this is so true They may have a copay and you must collect it daily! They may have a thousand-dollar bill and you must collect it with a straight face! They may refuse to sign that check but you are so commanding and persuasive that you will close them and if you don't you will follow up over and over until they see that this is the best logical solution to their problem You are relentless, driven, precise, confrontational (in a diplomatic way always asking how will you like to pay for that card or cash) You are a natural closer and you care deeply about what the marketing offer was because you aim to please. Selling is a wonderful thing if you believe in solving problems for people with known issues that people cannot solve with insurance-based care ... Only you know if you have the elephant skin to handle rejections, objections like "let me talk to my spouse", or " that's a lot of money" or "why doesn't my plan pay for that?" Only you know that instead of sympathizing with a grandma who is about to get her knee replacement you empathize with her and explain that we have solutions that are non-surgical that can help her avoid that dangerous procedure Thats exactly the conversations you need to patiently navigate day in day out and stay focused on helping those folks overcome their mindset that all Medical Care should be free -- Why? When you go to your lawyer don't they tell you the huge price tag and you say, ok sure. When you go to your eyeglass store and tell you those new glasses cost hundreds of dollars you pull out your card When you call your accountant, they charge you a retainer to "consult you on the taxes Well, we are providing a solution to problems no different than those other consultants yet people have this belief that healthcare is always free or they are reluctant to want to part with their money... HERES HOW we choose the BEST candidate.... You Must have an AMAZING friendly can-do attitude bringing your own motivation to excel (the ability to handle long shifts dealing with people in pain. You will be Immersed in so much Knowledge you may also be needed Here's how you apply... Because we only have 1 spot for this sales career opening, and we are interviewing now to fill the spot immediately, please email your resume cover letter and follow the emails we will be sending back Thanks!
    $70k yearly 7d ago
  • Director, Global Markets Corporate Banking - Insurance specialist

    BMO Financial Group 4.7company rating

    Patient access representative job in New York, NY

    BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets The Portfolio Management Director will support Global Market professionals in executing the first line of defense accountability for strong risk culture. The Portfolio Management Director provides robust multidimensional analysis and supports the Global Market team in a portfolio management function for Global Markets Corporate Banking Financial Institutions. Coverage comprises Bank and Non-Bank Financial Institutions with a focus on Insurance Companies, both domestic and international. This includes providing credit underwriting expertise for a variety of sub-sectors within the broader Insurance industry including US, Canada, and international insurers. This role requires origination and underwriting of non-lending Corporate Banking products (e.g. derivative products, securities financing, cash products, etc.), both bilaterally and through Agent relationships. The Global Markets Corporate Banking Portfolio Management function includes assisting in the origination and structuring of trading products transactions, providing credit expertise to the Global Market teams, oversee credit monitoring, working with internal stakeholders to manage and establish credit facilities and facilitate credit approvals across the various Global Market teams. ACCOUNTABILITIES + Contributes to growing / elevating the BMO and BMO Capital Market brand with a commitment to and presence in the community. + Operates as key member of the Global Markets portfolio management team managing credit risk and returns. + Uses industry expertise to cultivate relationships with new and existing clients and develop new client relationships within bank and non-bank FI sector with a focus on the insurance sector. + Monitors client, client industry and regulatory agencies for potential changes which may affect client's portfolio and business needs. + Prepares credit documentation (e.g. applications, memoranda, presentations) for internal and external stakeholders. + Reviews and continually monitors performance of existing accounts and client relationships. + Key First line of Defence and credit recommender for Global Markets transactions/facilities. + Oversees Business Analysts, Analysts, and/or Associates and their credit monitoring workload and initiatives. + Assists in monitoring country risk in counterparty locations + Reviews and provides feedback on framework and policy updates, and/or new initiatives. + Identifies opportunities for increased efficiency and improved service to internal and external clients. + Maintains awareness of all firm products and services offered and facilitates means of receiving continuous updates. + Supports the development and execution of strategic initiatives in collaboration with internal stakeholders. + Builds effective relationships with internal stakeholders. + Works with specialists as needed to support successful deal completion. + Understands complexity of transactions and related risk (credit, market, operational, legal/compliance, etc.). + Balances the Bank's risk appetite with the client needs in making recommendations to credit for the various Global Markets teams. + Provides feedback on and supports continuous improvement opportunities. + Identifies opportunities to find more cost-effective ways to impact the bottom line and drive profitability. + Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting. + Reviews and guides work of Analysts and Associates to deliver business results. + Considers risk, internal controls, and compliance as part of day-to-day accountabilities and adheres to policies and procedures. + Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus. + Provides specialized consulting, analytical and technical support. + Exercises judgment to identify, diagnose, and solve problems within given rules. + Works independently and regularly handles non-routine situations. + Broader work or accountabilities may be assigned as needed. KNOWLEDGE AND SKILLS + Graduate degree in Finance, or CFA/MBA and at least 8-10+ years bank and non-bank financial institution due diligence and credit analysis experience specifically covering the insurance sector (both domestic and international) + Credit analysis experience and understanding of counterparties and investment products. + Robust knowledge of lending and portfolio management parameters and objectives. + Excellent verbal presentation and written communication skills. + Strong credit solutions driven culture, knowledgeable of credit and derivative products including long-dated structured derivative products + Strong knowledge of trading products, market risk concepts, and trading products documentation (ISDA/CSA, GMRA, etc.), including documentation of non-standard collateral + Good knowledge of, and experience with, Corporate Policies/Standards, Financing Guidelines Commercial Lending Process and Directives, the Bank's credit culture and procedures, and general banking practices and regulations. + Successful completion of bank credit/lending program, internal or external, is preferred. + Thrive in a business aligned growth environment accessing Credit/Risk across various jurisdictions. + Strong ability to attentively review, assess, and provide detailed information daily on multiple projects in an organized manner. + Flexible, quick learner, self-motivated, confident, and comfortable working in a fast-paced environment. + Knowledge of and/or experience with loan workouts, management of problem accounts, structured finance, and securitization. + Must possess the ability to communicate in a professional and knowledgeable manner with internal partners. + Takes initiative to understand others; gets the cooperation of peers, colleagues; develops and maintains a broad network of relationships within the Bank. + Strong computer literacy. + Acts as a positive change agent to drive improved efficiency and effectiveness. **Salary:** Please note the base salary for this role is $250,000 USD. **Salary:** **Pay Type:** Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** **About Us** At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************** BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    $36k-43k yearly est. 7d ago
  • Patient Scheduler

    Axia Women's Health

    Patient access representative job in East Brunswick, NJ

    At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Our rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We have an opening for a Patient Scheduler at Brunswick Hills OB/GYN in East Brunswick, NJ Office Hours: Monday, Tuesday, Thursday 8am-7pm; Wednesday / Friday 8a-4p Location(s): East Brunswick (NJ); Hillsborough as needed Patient Service Representative I (PSR I)/Patient Scheduler The Patient Service Representative I (PSR I) plays a vital role in delivering a seamless and positive experience for all patients at Axia Women's Health. Serving as both the initial and final point of contact for in-office visitors and incoming callers, the PSR I is responsible for providing exceptional customer service while managing a variety of front-desk responsibilities. This includes scheduling and modifying appointments, responding to patient inquiries, and supporting daily administrative workflows. The PSR I ensures that each patient interaction reflects Axia's commitment to quality, compassion, and efficiency. Essential Functions Greet patients in a professional and courteous manner, providing assistance Promptly and professionally route phone calls via direct transfer, paging, voicemail, or redirect as needed. Retrieve and appropriately route any messages from the answering service. Courteously screen solicitors for relevance to care center's needs. Perform registration functions for new or existing patients and activate patient files. Effectively collect and record copayments as required. Verify patient insurance eligibility and clearly communicate benefit limitations. Assist with scheduling patient appointments and follow-up visits. Ensure accurate and detailed documentation of patient encounters. Provide additional support to patients and medical staff as needed. Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations. Ensure compliance with all Standard Operating Procedures (SOPs) and policies (including HIPAA & OSHA). Adhere to practice policies, procedures, and protocols. Participate in team meetings and contribute to quality improvement initiatives. Demonstrate commitment to the organization's mission, vision, and values by embodying its principles in daily activities. Uphold high standards of ethical behavior, integrity, and professionalism. Actively contribute to creating a positive work environment that aligns with the organization's goals and objectives. Other duties as assigned. Supervisory Responsibilities N/A Skills Excellent customer service skills, including written and verbal communication. Ability to multitask and work in a fast-paced environment. Compassionate and empathetic attitude towards patients. Strong time management skills with the ability to prioritize tasks and patients efficiently. Proven ability to work collaboratively within a team environment. Highly adaptable and able to adjust to changing priorities and conditions. Willingness to work a flexible schedule and provide coverage at satellite locations, as needed. Experience and Education High School diploma or equivalent required. Medical Receptionist/Patient Service Representative experience preferred, but not required. Full Time Benefits Summary: Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs. Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more! Immediate 401(k) contribution option with employer match after one year. Generous PTO offering with additional time off for volunteering Access to Axia providers at little to no cost through Axia's medical insurance. Axia-paid life insurance, short-term and long-term disability. Free counseling for colleagues and family members, including parents and parents-in-law Pay or shift range: $20 USD to $22 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $39k-76k yearly est. 7d ago
  • Call Center Customer Service Representative

    Pride Health 4.3company rating

    Patient access representative job in New York, NY

    Job Title: Call Center Representative - Healthcare | Contract Shift: Monday-Friday 9:00 AM - 5:00 PM 7.5 hours per day | 37.5 hours per week Contract Duration: 8 Weeks Pay Rate: $30 to $34/hr on W2 Job Description Pride Health is seeking an experienced Call Center Representative to support a healthcare-based pediatric primary care call center in New York, NY. This role focuses on handling high-volume inbound and outbound calls while delivering professional, patient-centered customer service. The ideal candidate will be bilingual, highly organized, and comfortable working in a fast-paced call center environment. Responsibilities Handle incoming and outgoing calls professionally and efficiently Answer inquiries, resolve complaints, and provide accurate information Deliver excellent customer service to patients and caregivers Actively listen to callers to understand concerns and needs Document call details and outcomes accurately in computer systems Perform additional duties as assigned Required Qualifications Minimum 2 years of call center or customer service experience Bilingual (facility-specific requirement) Strong verbal and written communication skills Excellent active listening and problem-solving abilities Proficiency with computers and call center systems High School Diploma or GED Why Work with Pride Health Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.
    $30-34 hourly 2d ago
  • Assistant Scheduler

    Navigate Search

    Patient access representative job in Newark, NJ

    A nationally recognized joint venture is seeking a detail-oriented Assistant Scheduler to support a major transportation infrastructure project at a high-traffic airport. This role offers the opportunity to work alongside an experienced team delivering a high-stakes public works initiative with long-term regional impact. This is an ideal opportunity for an entry-level or early-career professional with a background in civil construction or project controls, eager to grow in a complex, fast-paced environment. Key Responsibilities: Assist with the development and maintenance of project schedules using Primavera P6 Input, update, and manage schedule data, including activities, durations, logic ties, and milestones Monitor progress updates from field and project management teams Support schedule analysis, including critical path, float tracking, and risk assessments Prepare reports, charts, and visualizations for internal teams and external stakeholders Attend planning meetings and support coordination across engineering and field operations Integrate subcontractor and supplier schedules into overall project timelines Assist with time impact analysis and documentation for schedule delays and claims Maintain organized scheduling files and related project documentation Qualifications: Bachelor's degree in Civil Engineering, Construction Management, or a related field (or equivalent experience) 0-2 years of experience in scheduling or project controls within the construction industry Basic proficiency in Primavera P6 Understanding of construction sequencing and terminology Proficient in Microsoft Office, particularly Excel and Outlook Strong attention to detail, organizational skills, and analytical thinking Excellent communication skills and the ability to collaborate with cross-functional teams Exposure to civil infrastructure projects (bridges, utilities, rail, or transit) is a plus Internship or prior hands-on experience in construction scheduling or project planning preferred This is a great opportunity to build your career in construction project controls while contributing to a vital infrastructure project. Join a team that values precision, teamwork, and continuous development.
    $39k-77k yearly est. 1d ago
  • Patient Service Representative

    Prokatchers LLC

    Patient access representative job in New York, NY

    Answer incoming calls and electronic requests from patients, family members, and external parties in a professional and courteous manner. Register new patients and schedule healthcare appointments while ensuring timely, accurate, and compliant data entry. Verify insurance coverage or determine patient self-pay responsibilities and provide cost estimates. Handle clerical and clinical messages from patients, family members, and healthcare professionals. Identify urgent patient situations and coordinate immediate triage. Remain composed with upset callers, escalating priority issues when needed.
    $33k-40k yearly est. 3d ago
  • Customer Service Representative

    The Phoenix Group 4.8company rating

    Patient access representative job in New York, NY

    We are seeking a Workplace Experience team member to provide exceptional service and operational support across multiple areas of the office. This role plays a central part in creating a seamless and welcoming environment for employees and guests alike. Responsibilities span from front desk and meeting space coordination to travel support and urgent communication needs. What You'll Do Create a welcoming and polished experience for employees, clients, and guests. Deliver responsive, high-touch customer service in person, by phone, and through digital channels. Collaborate with teammates to share responsibilities and maintain seamless operations. Partner with other departments to direct inquiries and resolve issues efficiently. Serve as a local resource for workplace requests, ensuring smooth handling of needs ranging from logistics to event coordination. Safeguard sensitive and confidential information with the highest level of discretion. What We're Looking For Strong verbal and written communication skills. A customer-first mindset, with the ability to handle requests thoughtfully and professionally. Initiative and sound judgment to manage situations independently when needed. Your Background High school diploma or equivalent required. 3-5 years of experience in a similar environment (hospitality, reception, call center, facilities, or administrative support). Prior exposure to professional services or corporate environments a plus. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.
    $31k-40k yearly est. 2d ago
  • Customer Service Representative (On-Site) - NJ

    FOCO 4.0company rating

    Patient access representative job in Piscataway, NJ

    This is an On-Site role in our Piscataway, NJ location. About Us: Team Beans/Forever Collectibles, LLC (FOCO) is a worldwide leading manufacturer of sports and entertainment merchandise, including products ranging from collectibles and novelty items to promotional memorabilia. With all the major sports licenses at our fingertips, along with a powerful infrastructure and broad variety of products, our company is reaching new heights every day. The success of FOCO's expansion is directly related to our ability to bring fresh designs and manufacturing techniques to categories in need of innovation. We are constantly searching for dedicated and driven professionals to join and help grow our team! Job Summary: We are seeking an passionate sports fan and motivated Onsite Customer Service Representative to join the FOCO team and provide an unforgettable experience for all our customers. In this role, you will provide outstanding support to fans around the world, ensuring their inquiries and issues are resolved promptly and effectively. Your ability to connect with customers and represent our brand values will play a crucial role in maintaining our reputation for excellence. Key Responsibilities: Customer Support: Assist customers with inquiries via chat, email, and phone, addressing questions about products, orders, and policies via Zendesk and ensure tickets are answered on-time and with excellent customer service. Problem Resolution: Handle customer complaints and issues with empathy, working to resolve them swiftly and efficiently to ensure customer satisfaction. Product Knowledge: Maintain a strong understanding of our product line to provide accurate information and recommendations to customers. Order Management: Process orders, returns, and exchanges in a timely manner, ensuring all transactions are accurately recorded and communicated to the customer. Feedback Collection: Gather customer feedback to help improve our services and product offerings and communicate insights to the management team. Team Collaboration: Work closely with other departments, such as sales and logistics, to ensure a seamless customer experience. Brand Representation: Uphold the company's values and mission in every customer interaction, promoting a positive and professional image of the brand. Qualifications: 2+ years of customer service experience Experience with Zendesk and Shopify is REQUIRED. High school diploma or equivalent Fluency in English Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in using customer service software and Microsoft Office Suite. Passion for sports and a good understanding of our product offerings is a plus. Must be able to pass a background check. Flexibility to work various shifts, including weekends and holidays. Show up for work! Come on time and be committed to be your best. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant, sports-focused environment. Climate Controlled office setting. Career growth and development opportunities. Employee discounts on our products. A supportive team culture that values collaboration and innovation. Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
    $30k-38k yearly est. 2d ago
  • Customer Service Representative

    Insight Global

    Patient access representative job in New York, NY

    Title: Customer Service Representative Duration: 4 month contract The Customer Service Representative (CSR) will be responsible for contacting students who have been accepted into our charter school program and assisting them with the onboarding process for the new school year. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional service to our students and their families. Key Responsibilities: * Contact newly accepted students and their families to welcome them to the program. * Provide detailed information about the onboarding process, including required documentation, important dates, and next steps. * Answer any questions students and families may have about the program and the school. * Assist with the completion and submission of necessary forms and paperwork. * Coordinate with other departments to ensure a smooth onboarding experience. * Maintain accurate records of all communications and interactions with students and families. * Follow up with students and families to ensure all onboarding requirements are met. * Address any concerns or issues that arise during the onboarding process in a timely and professional manner. Required Skills & Experience * High school diploma or equivalent; associate's or bachelor's degree preferred. * Previous experience in customer service, preferably in an educational setting. * Excellent verbal and written communication skills. * Strong organizational and time management skills. * Ability to work independently and as part of a team. * Proficiency in Microsoft Office Suite and other relevant software. * Bilingual skills are a plus.
    $30k-39k yearly est. 2d ago
  • Patient Coordinator I (Spanish Bilingual Required) - Surgery

    Mount Sinai Hospital 4.4company rating

    Patient access representative job in New York, NY

    The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Responsibilities Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system. Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit. Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician. Process/update HIPAA-related paperwork and other institutional forms as necessary. Collect or retrieve referrals or insurance authorizations as required. Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times. Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes. May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary. May perform simple charge entry tasks or enter payments collected from patients and prepare Cashiers deposit. Note: duties are mutually exclusive and may not be performed by the same employee. Performs in a call center capacity (Faculty Practice Associates) Answer phones for practice and schedule appointments Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents. May initiate reminder phones calls for next day appointments. Performs other related duties Qualifications High School graduate/GED. 1 year physician practice experience Must have a minimum of one week training on-site which will be provided by practice. Prefer experience in a medical office setting, utilizing a computer system for physician scheduling. IDX or other practice management system experience preferred Non-Bargaining Unit, 862 - Surgery - ISM, Icahn School of Medicine About Us Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. About the Mount Sinai Health System: Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. Equal Opportunity Employer The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
    $41k-49k yearly est. 8d ago
  • Customer Service Representative

    Robert Half 4.5company rating

    Patient access representative job in Edison, NJ

    We are seeking a reliable Customer Service Representative to assist customers by providing product and service information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and can handle inquiries with patience and professionalism. Key Responsibilities Respond to customer inquiries via phone, email, or chat Resolve customer complaints and issues in a timely and effective manner Provide accurate information about products, services, and policies Process orders, returns, exchanges, or account updates Document customer interactions and maintain accurate records Escalate complex issues to the appropriate team when necessary Maintain a positive, professional attitude at all times Qualifications Previous customer service experience preferred but not required Strong verbal and written communication skills
    $29k-36k yearly est. 5d ago
  • Front Desk

    Arch Amenities Group

    Patient access representative job in New York, NY

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the Front Desk, Reservations, Instructor, Hotel, Facility, Equipment
    $32k-41k yearly est. 7d ago
  • Senior Medical Biller

    M&D Capital Premier Billing, LLC

    Patient access representative job in New York, NY

    About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role. Primary Responsibilities · Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays. · Ensure clients provide accurate and complete data for timely and compliant claims · submission. · Collaborate with the coding team to resolve claims on hold due to incomplete or · missing information. · Accurately review and process patient encounters in compliance with coding and · billing regulations. · Demonstrate understanding of various surgical specialties and their specific billing · requirements. · Identify gaps or deficiencies in clinical documentation, work with physicians to · clarify and improve records. · Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations. · Participate in internal billing audits and implement process improvements based on · audit findings. · Work proficiently within Electronic Medical Records (EMR) systems. · Perform additional billing-related tasks and responsibilities as assigned. Qualifications · Proficient in CPT and ICD-10 coding. · In-depth knowledge of CMS, LCD, and NDC billing requirements. · Familiar with both CMS-1500 and UB-04 billing formats. · Proven ability to independently identify and resolve billing and coding issues. · Strong attention to detail with excellent analytical and organizational skills. · Experience with commercial insurance payers. · Prior experience with surgical billing required. · Familiarity with Epic EMR system is preferred. · 3-5 years experience in a billing position or related position Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.
    $33k-41k yearly est. 5d ago
  • Medical Biller

    St. Mary's General Hospital 3.6company rating

    Patient access representative job in Passaic, NJ

    The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies. Education and Work Experience 1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience 2. Knowledge of CPT, HCPCS, and Revenue Code structures 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. High School Graduate or GED Equivalent Required
    $31k-36k yearly est. 2d ago
  • Front Desk Coordinator

    Real Essentials

    Patient access representative job in New York, NY

    About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude
    $32k-41k yearly est. 1d ago
  • Billing Specialist

    Hale International 3.4company rating

    Patient access representative job in New York, NY

    Billing Specialist - Workday Financials / PSA - Contract Hale International is supporting a Workday Financials environment approaching a Workday Financials and PSA go-live and is seeking an experienced Billing Specialist to provide hands-on billing support during this critical phase. The focus of this engagement is to take ownership of day-to-day billing operations while the internal accounting team remains focused on implementation, testing, and data validation activities. This role will play a key part in stabilising billing operations pre- and post-go-live, ensuring accurate invoicing, strong prebill controls, and effective collaboration with project and regional teams. Key Responsibilities: Own day-to-day billing operations during the Workday Financials and PSA implementation and go-live period. Prepare, review, and issue client invoices using Workday Billing / PSA, ensuring accuracy and timeliness. Partner closely with project managers to review billing inputs, validate time and expense data, and finalise invoices. Manage hourly, time & expense, and multi-rate project billing, including complex project structures with multiple rates. Review and validate prebills, resolving discrepancies prior to invoice generation. Support billing for complex project portfolios spanning multiple regions and teams. Assist with data validation and billing-related testing activities as required. Act as a Workday super user, supporting internal users post go-live and helping train the team on Workday billing processes. Support billing stabilisation and early optimisation following go-live. Required Experience: Proven experience as a Billing Specialist or Billing Analyst using Workday Financials and/or Workday PSA. Strong background in project-based, time & expense, and hourly billing environments. Experience working closely with project managers and operational teams on billing and invoicing. Hands-on experience with prebills, rate validation, and invoice accuracy. Comfortable operating in fast-paced environments during system implementations or transformations. Strong communication skills and confidence supporting and training end users on billing processes. Experience with Vantage Point is beneficial but not required. This is a strong opportunity to step into a hands-on billing role during a Workday Financials and PSA go-live, providing immediate value through operational ownership, billing accuracy, and post-go-live support.
    $31k-38k yearly est. 1d ago
  • Dental Billing Specialist, AI

    Visionary Health

    Patient access representative job in New York, NY

    About Us We build a full team of AI agents that can automate entire job functions more accurately & reliably within dental offices, so practice staff can regain time for what's most important. For example, our AI agents can answer phones, automatically schedule patients, call insurance, and carry out dental revenue cycle operations end to end just like a human would. As a company, we're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more tier 1 institutional investment firms. We recently raised an oversubscribed $4.4M seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, health system chief medical officers, and dentists on the leadership of major insurance companies. About This Role We're looking for a Dental Billing Specialist who is incredibly ambitious and excited about transforming dentistry with AI. Your job will entail: Performing Dental Billing Operations: Let AI do most of the work, fill in where it has issues. Advising Our Product Team: Give our product team a wishlist of features that would make your life easier; they'll build them for you (ex: we have AI that can call insurance, wait on hold and speak to reps). This role is best for candidates that are ambitious and would at some point want to lead an entire dental billing and AI advisory division. There will be a lot of growth opportunity in this role. Qualifications At least 4 years of experience in Dental Billing. Exceptional communication skills. Compensation Compensation for this role is competitive. We may start as a contract but there will be an option to convert to full-time with benefits after we see excellent performance.
    $35k-47k yearly est. 2d ago
  • Patient Experience Representative III

    Mindful Care 4.2company rating

    Patient access representative job in New York, NY

    The Opportunity The Patient Experience Representative III (PXR III) is responsible for scheduling, communications, and managing documentation while providing exceptional customer/patient service. This role requires a passion for helping others and to be able to support and advocate for the best possible patient service we can provide. Responsibilities Scheduling appointments for new and existing patients Reviewing New Patient appointment requests and obtaining the required documentation for check in Checking insurance eligibility and benefits Managing in-person visit collections Handling patient communications via email, text, and phone as needed Addressing prescription (Rx) issues and requests Preparing and sending appointment confirmation letters Issuing work and school excuse letters Processing incoming New Patient referrals Coordinating emergency activations as needed Supporting TMS services for in-person visits Additional tasks assigned by management Candidate Profile High school diploma or equivalent required, college degree preferred Previous experience in healthcare is preferred Prior customer service experience, medical or mental health practices preferred Must be bilingual - Spanish/English Excellent interpersonal skills and professional manner Strong verbal and written communication skills Ability to schedule appointments depending on the patient needs Must be well organized and attentive to details Must be able to multi-task and prioritize work in a fast-paced work environment Must have strong computer proficiency Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture Position Type & Schedule Type: Regular Full-time Schedule: Monday - Thursday - 9am-7pm 100% in-person Location - W. 45th St, New York, NY Compensation and Benefits Competitive base salary range of $20-$23 per hour. Opportunities for career growth and skill development. Comprehensive benefits package including PTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more. Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony Why Join Mindful Care At Mindful Care, we prioritize the well-being of our employees and offer a supportive environment that encourages professional growth and development. Join us in making a meaningful impact on the lives of our patients while enjoying a fulfilling career. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. Employment is contingent upon completion of legally required post-offer screenings, in compliance with applicable law
    $20-23 hourly 7d ago
  • Scheduling Specialist

    Hudson Regional Hospital

    Patient access representative job in Secaucus, NJ

    * Serves as a liaison between doctor's offices, the hospital, and patients. * Schedules appointments for various hospital departments and physician office visits. * The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning resources to make appropriate patient referrals. * Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity. * The scheduler will follow very specific protocols in scheduling and the collection of financial information. * The scheduler assures that all patients have all information they need so that they will arrive on time and prepared for their procedures and the hospital has all the information required to properly bill or services. * Receives requests to schedule patients from referrals and schedules patients accordingly. * Maintains open communication with other departments regarding scheduling changes. * Properly verifies and obtain prior-authorization when needed. * Follows up on any requests and/or messages left on work phone immediately. * Coordinates transportation needs for patients appointments. EDUCATION + EXPERIENCE REQUIREMENTS: High school Diploma required. College Degree preferred. 2 or more years experience in hospital registration/patient access is desired. 2 or more years of hospital setting experience in scheduling is required. Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required Knowledge of medical terminology Must be through and able to follow detailed instructions Must have excellent customer service skills Ability to work with speed and accuracy while multi-tasking is required
    $38k-64k yearly est. Auto-Apply 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Middletown, NJ?

The average patient access representative in Middletown, NJ earns between $30,000 and $49,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Middletown, NJ

$38,000

What are the biggest employers of Patient Access Representatives in Middletown, NJ?

The biggest employers of Patient Access Representatives in Middletown, NJ are:
  1. Hackensack Meridian Health
  2. RWJBarnabas Health
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