Customer Service Representative
Patient access representative job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Pharmacy Billing Specialist
Patient access representative job in Tukwila, WA
Type: Full-Time | M-F, 8:30 AM-5:00 PM
We're seeking a detail-oriented Pharmacy Billing Specialist to join our infusion and pharmacy services team. This role is critical to ensuring revenue integrity through accurate billing, auditing, and claims processing. You'll collaborate with multiple departments to resolve billing issues and improve charge capture processes while working in a fast-paced healthcare environment.
Day-to-Day
Audit, monitor, and analyze complex dispensing and charging information to ensure revenue integrity
Adjudicate infusion and related claims for health insurance benefits and Medicare Part D coverage
Collaborate with internal teams to resolve billing issues and implement process improvements
Review and validate charge capture processes for accuracy and compliance
Maintain accurate documentation and follow up on outstanding claims
Communicate with payers and internal stakeholders to address discrepancies and expedite resolutions
Required Qualifications
Active Pharmacy Technician License
Minimum 2 years of experience in healthcare or pharmacy billing, collections, or medical claims processing
2 years of experience as a pharmacy technician in a specialty setting (e.g., Long-Term Care, Infusion, Specialty Pharmacy) OR 3 years in an outpatient pharmacy setting
Proficiency in data entry and computer systems
Preferred Qualifications
Experience with infusion billing and specialty pharmacy workflows
Familiarity with Medicare Part D and commercial insurance adjudication
What Makes This Role Stand Out?
Opportunity to work in a collaborative healthcare environment
Direct impact on revenue integrity and patient care
Pathway to permanent employment after contract period
$24.00 - $27.00 per hour
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Patient Care Coordinator
Patient access representative job in Seattle, WA
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
Patient Access Representative I or II - Call Center
Patient access representative job in Renton, WA
Salary Range: $21.50 - $28.92 Hourly HealthPoint has Patient Access Representative - Call Center openings at our Administrative office in Renton, WA. Competitive compensation with other healthcare originations. No experience - we offer on the job training! APPLY TODAY!! Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!
HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.
Position Summary:
The Patient Access Representative is responsible for performing, telephonic patient appointment scheduling, patient pre-registration, confirming appointments, and computer data entry. Provides excellent customer service to patients and clinical staff.
Compensation is dependent on skills and experience.
Your contribution to the team includes:
* Ensure patient needs and requests are handled efficiently by performing telephonic patient scheduling.
* Schedule patient initial and follow up appointments ensuring efficient use of provider time and the appropriate care for patients according to HealthPoint procedures.
* Perform patient pre-registration including accessing and updating patient information as indicated
* Perform data entry and appointment confirmation.
* Maintain schedule accuracy for maximum patient flow.
* Follow established procedures for answering and screening incoming appointment-related telephone calls, scheduling interpreters, and directing calls to appropriate staff.
* Maintain effective communication with back office staff and providers in all of the health centers as needed.
Must have's you'll need to be successful:
* High school diploma or equivalent required.
If you know about the following it's a plus:
* Associates or technical degree/certificate preferred. Bachelor's degree desired.
* One to two years' experience in a fast-paced customer service and/or a process-driven workplace preferred.
* Bilingual skills (ideally in Spanish, Somali, Arabic, Dari, Punjabi, Hindi or Russian) desired.
* Intermediate level of Word, and Outlook required as well as other related scheduling software.
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.
Where to gather your records:
* If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled.
* If records do not show any data, please seek guidance from your provider for further assistance.
* If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense.
HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
* Medical, Dental, and Vision for employees and their families/dependents
* HSA, FSA plans
* Life Insurance, AD&D and Disability Coverage
* Employee Assistance Program
* Wellness Program
* PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)
* Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)
* 8 holidays and 3 floating holidays
* Compassion Time Away up to 40 hours
* Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks
* Retirement Plan with Employer Match
* Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.
* Third Party Perks Discounted Movie Tickets, Travel, Hotels, and more
* Development and Growth Opportunities
To learn more about HealthPoint, go to *********************** #practiceyourpassion
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.
Patient Services Representative -Pike Place Clinic
Patient access representative job in Seattle, WA
Purpose The Patient Services Representative (PSR) will greet and check-in medical and/or dental patients at the time of appointment, as well as schedule patient appointments through the check-out process. As the first point of contact in the clinic for the patient, the PSR will provide a warm welcome to patients and their families and serve as an information resource for people who arrive at the clinic. PSRs will be an integral part of the clinic team, participating in population health management and care coordination efforts that ultimately result in high quality patient care.
Health, Wellness & Retirement benefits:
* Medical, Dental & Vision insurance
* Paid time off & paid holidays
* Retirement with contribution match
* Life & AD&D, pet insurance
* Employee assistance program, & more!
Compensation:
* The target wage range for this position is $22.75 per hour to $28.60 per hour.
* Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
* Union: SEIU 1199 NW
In this position you will:
* Warmly greet patients and their families as they arrive in the clinic. Answers telephones, confirms appointments, and transfer calls to appropriate staff member, as needed. Check in patients, including providing appropriate forms and collecting updated patient information (e.g., phone, address, insurance) to enter into the EHR
* Assists with maintaining provider templates and appointment schedules, as needed. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Prepares charts and accounts on a daily basis as applicable
* Checks insurance eligibility and scan Medicaid, Medicare and private insurance cards. Collects co-pays and fees as needed, including closeout of drawer at the end of the day. Provides registration form and instructions to new patients and those who haven't been seen in last year, assisting if necessary
* Schedules walk-in patients for same day appointments. Connects patients to insurance eligibility services, as needed. Explains Neighborcare's sliding scale policy to self-pay patients, verify income information; entering it appropriately into electronic health records.
* Other duties as assigned.
Required qualification:
* High School diploma or GED
* One (1) year of customer service experience
Preferred qualifications:
* One (1) year of healthcare experience
* Bilingual skills
About Neighborcare Health:
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.
We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.
Learn more about us here.
Seasonal Masking Policy: As part of Neighborcare Health's multi-layered strategy to limit the transmission of respiratory illnesses during the season of high respiratory virus transmission (November 1 - April 1), we have implemented the following seasonal masking policies:
* Seasonal Masking in Patient Care Settings
Face coverings are required to be worn in patient care settings during the season of high respiratory virus transmission, from November 1 - April 1 annually.
* Seasonal Masking in Administrative Spaces
Neighborcare Health's seasonal masking procedure also requires masking in administrative spaces during flu season (November 1 - April 1), unless you have received a current year influenza immunization.
The full job description is available upon request
Integrated Planning and Scheduling Specialist
Patient access representative job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Auto-ApplyPatient Access Coordinator (Full Time / Days)
Patient access representative job in Bellevue, WA
Welcome to a medical center where you're the center of attention.
Pay range:
-
Hourly$22.22 - $33.33
Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services.
Full Time / Day Shift
Qualifications:
High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations is preferred.
Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in in a fast paced, high volume business setting preferred.
Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Intermediate level typing skills required. Knowledge of medical terminology preferred. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously.
Why join Overlake?
We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.
Local, visible leaders who care about you.
A values-based work environment.
Medical insurance premiums as low as $0 per month.
Many Overlake services covered at 100%.
Tuition reimbursement up to $10,000 per year.
Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
Pre-tax and Roth after tax retirement savings plans.
An expanded Employee Assistance Program.
A caregiver support program to help with everything from childcare to eldercare.
Free parking and Orca transit passes.
If this sounds like an environment where you'll thrive, we'd love to hear from you.
How much will this job pay?
Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************
Auto-ApplyPatient Access Representative (CCR1) - UW Medicine Contact Center
Patient access representative job in Seattle, WA
The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly.
DEPARTMENT DESCRIPTION
UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters.
POSITION HIGHLIGHTS
+ _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy.
+ **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards.
+ **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality.
PRIMARY JOB RESPONSIBILITIES (duties not limited to)
+ High-volume inbound call handling in a fast-paced contact center
+ Appointment scheduling and registration using electronic systems
+ Insurance eligibility verification and data accuracy
+ Routing calls and taking complete, accurate messages
+ Referral coordination and prior authorization entry in Epic
+ Customer service and issue resolution with empathy and professionalism
+ Collaboration with clinics, Financial Counselors, and Interpreter Services
+ Patient portal support and inquiry resolution
+ Documentation and data updates during scheduling
+ Adherence to performance standards, compliance, and confidentiality
REQUIRED QUALIFICATIONS
High school diploma, or equivalent AND One (1) year of general office experience
OR
Experience in customer service, call center environment or problem resolution
OR
Equivalent education/experience
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$22.94 hourly
**Pay Range Maximum:**
$32.81 hourly
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Contact Center
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is proud to be an affirmative action and equal opportunity employer (************************ . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Patient Experience Specialist
Patient access representative job in Port Townsend, WA
Jefferson Healthcare Announcement #323106 The Patient Experience Specialist is a key role dedicated to fostering a culture of patient-centered care at Jefferson Healthcare. This position provides professional expertise, coaching, and guidance to employees, healthcare providers, and leadership to support the organization's mission of earning the community's trust and improving its health.
The Specialist is focused on implementing changes that drive positive patient experiences, enhance employee engagement, and improve patient outcomes. This role addresses all interactions and touchpoints across the continuum of care, including the spaces in between, to ensure alignment and seamless service delivery. The ideal candidate demonstrates the ability to work effectively and collaboratively within the workplace, serving as a champion for initiatives that elevate the patient experience and support Jefferson Healthcare's commitment to excellence.
What can we offer you?
* Competitive salary
* Benefits package that is ranked in the top 1% in the state!
* Medical, dental, vision, retirement, PTO and more!
* Work that makes a difference in the community through healthcare
* Opportunities for career development
* A team that works hard, has fun, and supports one another
What you'll need:
* Minimum of five years' experience in healthcare required.
* Bachelor's degree in nursing, health administration, organizational development, public health, or another related field required.
* Experience with change management, and lean six sigma principles working in a complex, integrated health system preferred.
* License/Certification Current Licensure as a Registered Nurse in the state of Washington is strongly preferred.
* Certified patient experience professional (CPXP) preferred.
Schedule: Full time; non-union; non-exempt; onsite
To apply: Please visit our careers website at ***************************************************
This position will remain open until filled.
Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
Disclaimers:
* As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
* The base salary range for this position reflects both market competitiveness and the full compensation potential for the role. Individual offers will be determined based on a candidate's qualifications and experience beyond the stated minimum requirements. In most cases, compensation will fall between the minimum and midpoint of the range. Placement above the midpoint will be reserved for candidates whose qualifications significantly exceed the minimum requirements.
Patient Care Coordinator
Patient access representative job in Bellevue, WA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
Patient Access Representative
Patient access representative job in Tacoma, WA
Full-time Description
Make a Meaningful Difference and Join Our Team as a Patient Access Representative!
Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM
Hiring Range: $20.20 - $25.00 per hour
Position Close Date: Open Until Filled
Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) - a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose.
As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting.
What You'll Do:
As a Patient Access Representative, you'll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including:
Greet and assist patients and visitors in person and over the phone with warmth and professionalism
Guide patients through check-in process and help complete forms
Learn and support functions in the Electronic Health Record and scheduling systems
Register new and returning patients, verify insurance, and update records
Assist in appointment reminders, chart preparation, and administrative support tasks
Uphold confidentiality and customer service standards in all interactions
What You Bring:
HS Diploma or GED
One (1) year front desk experience in a healthcare facility
One (1) year recent experience verifying and entering patient information into an electronic health system
A proven track record of excellent attendance and attention to detail
Strong desire and ability to quickly learn new computer systems
Why PTHA?
We are more than a clinic - we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning.
Work in a mission-driven, accredited organization
Serve a close-knit patient population in an urban reservation setting
Enjoy opportunities for professional development and training
Experience a strong support system and inclusive team culture
Perks of the Role:
Meaningful Mission - Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community
Competitive Compensation - Receive a fair salary that reflects your expertise and the impact of your work
Supportive Team Culture - Join a collaborative and inclusive environment where respect and ethics are core values
Cultural Enrichment - Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity
Stability & Impact - Be part of a long-standing, accredited institution that plays a vital role in community health and development
PTHA Employee Benefits:
Supportive environment that values a healthy work/life balance
Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date)
(13) annual leave (vacation) days + (13) annual sick leave days
(18+) annual paid holidays including a birthday holiday
401(k) with annual profit-sharing contributions after (2) years of service
Life and AD&D insurance coverage
Have student loans? PTHA is an approved loan repayment site for various student loan programs
Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care - and we'd love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA!
In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors.
Salary Description $20.20 - $25.00 per hour
Patient Care Coordinator
Patient access representative job in Lynnwood, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
MON 8-5 , TUES 9-6, WED 8-5, THUR 9-6 , FRIDAY 8-5
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$25 / HR
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
#LI-RS1
Auto-ApplyRepresentative, Customer Service (BFI)
Patient access representative job in Seattle, WA
Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing Seven Star Service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations. Essential Functions
Deliver proactive, personalized service to Private and Corporate Aviation clientele.
Arrange services including hotel, catering, and ground transportation.
Coordinate aircraft services, such as fuel and hangar storage.
Input trip data into scheduling software as well as updating customer information in database, as necessary.
Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
Educate customers on available services, promotions, and programs.
Process customer invoices.
Answer customer questions and resolve issues, as necessary.
Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.
Maintain lobby appearance and keep snack and beverages stocked.
Flight tracking via online databases to ensure timely services.
Perform other duties that may be assigned, as necessary
Qualifications
Minimum Qualifications
Must be 18 years of age.
Strong verbal and written communication skills.
Intermediate knowledge of all Microsoft Office products.
Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
Negotiation and sales skills.
Reliable multitasking skills.
Valid driver's license
Preferred Qualifications:
Previous customer service experience preferred.
Basic knowledge of various aircraft types and servicing a plus.
The Company
Modern Aviation (the "Company") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.
Company Benefits
Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match
Other Available Benefits
Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k
Reports to: Customer Service Manager
Supervisory Responsibility: This job has no supervisory responsibilities.
FLSA Status: This position is nonexempt.
Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.
Travel: This position requires no travel.
Physical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.
EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Please click on the link below and complete the assessment. Completion is required before an interview can be scheduled.
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RequiredPreferredJob Industries
Other
Patient Care Coordinator, Silver Lake Eye Clinic
Patient access representative job in Everett, WA
Requisition ID: 912368 Store #: 00T038 Silver Lake Eye Clinic Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 16.66 -
This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Seattle
Nearest Secondary Market: Everett
Job Segment:
Patient Care, Nursing, Ophthalmic, Optometry, Clinic, Healthcare
Easy ApplyPatient Access Rep
Patient access representative job in Burien, WA
Job Summary and Responsibilities Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Women's Health Clinic in Burien, WA. Supportive team with excellent growth opportunities. Free parking and no nights, weekends
or organizationally recognized holidays required.
Job Summary:
This job is responsible for performing a variety of general administrative support duties associated with
the patient intake process for the Franciscan Medical Group (FMG) outpatient clinics in accordance with
established internal guidelines and procedures. Incumbents typically interact with patients directly at the
front desk and/or on the phone to perform follow-up activities.
Work includes: 1) ensuring patient is checked in/out for care; 2) collecting and entering demographic and
financial data in the patient's medical record; 3) gathering/validating insurance information using routine
methods, scheduling patient appointments; 4) collecting co-pays, co-insurance and prior balances; 5)
obtaining and processing of referrals, authorizations and pre-certifications for patients requiring ancillary
testing and/or surgical procedures; and 6) working with patients to ensure the patient's referral needs are
fulfilled and determining insurance benefit coverage for hardware related items such as retail contact
lenses by working directly with patients' insurance carriers, ever needed.
Work requires critical thinking, hearing the needs of the patient meeting those needs by offering multiple
options and solutions, knowledge of insurance authorization/billing requirements and
privacy/confidentiality practices, as well as knowledge of medical terminology and the patient intake
process. An incumbent following proper channels of communication in handling daily and routine
problems and recognizing issues that need referral to management. Strong customer service skills are
required offering the highest level of service to every patient every time.
An incumbent is generally located either behind-the-scenes, interacting with patients on the phone or at
the front desk, interacting with patients directly.
Essential Duties:
● Registers and/or checks patients in/out.
● Handles and reconciles payments.
● Continually monitor and reconcile issues prior to patient visit.
● Processes referral orders and/or pre-authorizations.
● Coordinates appointments and ancillary services.
● Responds to patient questions regarding routine billing and insurance matters.
● Coordinates patient instructional/education activities.
Job Requirements
Education/Work Experience:
● One year of customer service work experience is required, two years preferred. Healthcare or
Call Center experience preferred.
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Patient Services Coordinator/Intake LPN
Patient access representative job in Kent, WA
**Become a part of our caring community and help us put health first** *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Intake to include referral reviews, verify PCP, clarify/obtain verbal orders
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse
+ Have at least 1 year of nursing experience
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,800 - $72,800 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Title & Registration Specialist I
Patient access representative job in Seattle, WA
Dealership:L0650 Northwest Finance CenterBMW Seattle
BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries!
Hiring Now: Title & Registration Specialist
Schedule: Monday - Friday, 8am-5pm
Pay: $23-$27/hr. (DOE)
Location: BMW Seattle (1002 Airport Way S, Seattle, WA 98134)
80 Hours of PTO front loaded on day 1
Great benefits and career opportunities!
Title and Registration Specialist I
The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.
Responsibilities
Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle
Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Be comfortable working directly with customers when needed to resolve registration/title issues
Have effective strategies to diagnose and resolve issues in a timely manner
Communicate effectively with customers through chat, phone, and CRM/email
Answer Customer questions regarding the Purchase paperwork
Be comfortable working directly with government personnel when needed to resolve registration/title issues
Have effective strategies to diagnose and resolve issues in a timely manner
Communicate effectively with customers through chat, phone, and CRM/email
Answer Customer questions regarding the Purchase paperwork
Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale
Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company
Additional work and tasks as needed
Skills and Qualifications
DMV and/or dealership Titling experience is required for this opening
CDK experience, a plus
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyPatient Care Coordinator - Medical
Patient access representative job in Sequim, WA
The Jamestown Family Health Clinic is seeking a professional, empathetic, and detail-oriented full-time Patient Care Coordinator (PCC) to join our team. The standard schedule for this position is Monday through Friday, 8:00 AM - 5:00 PM, with occasional Saturdays from 10:00 AM - 3:00 PM.
We're looking for someone with excellent organizational and administrative skills who is compassionate and discrete while being passionate about healthcare excellence.
In this vital role, you will be the front-line support for our patients and providers, ensuring smooth daily operations. To ensure success, you should be confident and professional while offering clear and accurate communication. Top candidates will work comfortably under pressure, multi-task in a fast-paced environment, and effectively react to patient needs, all while providing exceptional customer service.
What You'll Be Doing:
The Patient Care Coordinator is responsible for patient care coordination and outstanding customer service. Your primary job duties will include:
* Patient Interaction: Greet and attend to patients in person and over the phone in a professional and courteous manner.
* Front Office Management: Check patients in and out of the clinic quickly and accurately.
* Scheduling: Scheduling and/or canceling appointments in the correct format for 25+ providers.
* Data Management: Collect, verify, and update patient demographic data and insurance information (including adding and terming insurance coverage) and scan insurance cards into the electronic health record.
* Financial Duties: Accurately collect and post patient co-payments and outstanding balances.
* Communication: Route and manage incoming calls from a multi-line phone system, composing and routing messages efficiently.
* Compliance: Perform all duties within HIPAA regulations and adhere to all clinic policies and procedures.
* Clerical & Administrative Support: Assist patients with general tasks (paperwork, forms, calling a taxi, etc.) and perform other duties integral to the daily operations of the clinic.
* Participate in clinic meetings.
What We're Looking For:
* Education: High School Diploma or equivalent required.
* Experience: Two (2) years of customer service experience required.
* Skills:
* Basic money handling/management and experience with office equipment.
* Excellent time management and computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm.
* Exceptional interpersonal skills, including effective verbal and written communication.
* Excellent organization skills and the ability to prioritize multiple tasks.
What are the Preferred Qualifications for this position?
* Washington State Medical Assistant Certification eligibility for level A. C. E. preferred
* Knowledge of medical terminology and medical billing processes preferred
* Effective time management, decision-making, and problem-solving skills
* American Indian/Alaska Native preferences apply.
Read the full job description here: Patient Care Coordinator
Patient Care Coordinator - Edmonds, WA
Patient access representative job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand Office: 21727 76th Ave. W Suite A Edmonds, WA 98026 Compensation: $22.00 - $23.00 an hour + Sales Incentive Program! Schedule: Monday-Friday, 8:30 AM - 5:00 PM What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator - Edmonds, WA
Patient access representative job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand
Office: 21727 76th Ave. W Suite A Edmonds, WA 98026
Compensation: $22.00 - $23.00 an hour + Sales Incentive Program!
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
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