Post job

Patient access representative jobs in Ogden, UT

- 367 jobs
All
Patient Access Representative
Patient Administration Specialist
Patient Care Coordinator
Insurance Verification Specialist
Billing Representative
Patient Service Representative
Biller
Customer Service Representative
Scheduling Specialist
Rehab Office Coordinator
Unit Support Representative
Patient Coordinator
  • Customer Service Representative

    Poulton Associates LLC

    Patient access representative job in Salt Lake City, UT

    The Poulton Associates/Wright Flood team is offering a great opportunity for someone who works well in a team environment, enjoys providing excellent customer service, takes initiative, meets deadlines and has a strong desire to excel. This key member of our Client Support Team will work within a group of similarly minded professionals to help retail insurance producers across the country write, retain and service the catastrophe insurance policies available at our wholesale web site, ******************** The applicant will be using our 100% on-line platform to make placing flood, earthquake and landslide insurance fast and easy for independent insurance agents. To be successful in this role, the applicant must: Build and maintain professional, productive working relationships with fellow Support Team members, Brokers/Producers and Clients Have knowledge of insurance practices Identify customer needs and recommend solutions Be able to diffuse escalated situations Demonstrate strong verbal and written communication skills Be a team player who can work independently Stay abreast of new products, procedural changes and market trends Demonstrate excellent time-management skills and manage multiple concurrent projects with shifting priorities Job Functions: Service new and existing retail producers and their staff members Respond to and resolve retail producers and client concerns and inquiries Manage the marketing process, coordinating with retail producers to help them make best use of the on-line platform Deliver recommendations to retail producers as to the coverage features of our products Comply with internal systems, processes and procedures Provide support on other tasks as assigned Requirements: HS Diploma or equivalent Proficiency in Microsoft Windows, Word, Excel, Outlook Client 1-3 years of Call Center experience 1-5 years of experience in servicing personal or commercial lines property and casualty insurance accounts is a plus What We Offer: Paid Time Off (PTO) Paid Holidays Generous benefits package including health, dental, vision, 401(k), etc. Employee Stock Purchase Plan Tuition Reimbursement Student Loan Repayment Program Poulton Associates/Wright Flood is an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
    $27k-35k yearly est. 2d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in South Jordan, UT

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position, working 40 hours per week, 10 AM - 6 PM. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 23h ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic 4.1company rating

    Patient access representative job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************.
    $15 hourly Easy Apply 12d ago
  • Unit Mobility Support (Contingent Upon Award)

    B3H 3.8company rating

    Patient access representative job in Clearfield, UT

    B3H Corporation is seeking qualified candidates to support Mobility Air Forces (MAF) at Various Locations. This Position Is Contingent Upon Award Fall 2025 B3H is a leader in building winning DoD and corporate teams. B3H provides the full spectrum of strategic planning, program management, acquisitions management, systems engineering & integration, cost analysis, training, systems requirements analysis, and instructional system design for the DoD. B3H delivers quality performance with complete government visibility and control. Corporate headquarters are in Fort Walton Beach, Florida. Responsibilities Prepare and process individuals for deployments/re-deployments to and from combat zones, exercises, and other locations based on United States (U.S.) Government, Department of Defense (DoD), Air Force (AF), Combatant Command (COCOM), and any other applicable guidance.Coordinate and schedule required pre-deployment training. Ensure squadron personnel meet worldwide mobility training and records requirements (i.e., individual security clearances, Law of Armed Conflict (LOAC), weapons qualifications, immunizations, Force Protection (FP); and Information Assurance (IA)).Coordinate and monitor the processing of squadron personnel and equipment through the Personnel Deployment Function (PDF) and Cargo Deployment Function (CDF).Ensure all Logistics Module (LOGMOD) databases are maintained, and all Deployment Schedule of Events (DSOE) are built by the Deployment Control Center (DCC), to include all Unit Type Codes (UTCs) that are tasked for any TDY, Flag Exercise, contingency tasking, Area of Responsibility (AOR) deployment, or individual augmentee deployment.Provide all movement documentation requirements and Emergency and Special Program (ESP) Codes to the DCC and squadron resource advisor for all orders, Miscellaneous Obligation/Reimbursement Documents (MORDs), and movement specific requirements, to include all resupplies and personnel movement to and from the deployed location. Provide mobility personnel, equipment, and Level IV data requirements to the Installation Deployment Officer (IDO).Ensure final validation and accuracy of squadron Time-Phased Force and Deployment Data (TPFDD).Make recommendations to the squadron resource advisor to procure deployment equipment specified by organizations. Maintain this equipment and distribute individual equipment for deploying personnel, utilizing current host base and AFI guidance.Maintain mobility requirements and equipment/UTC packages, and prepare and submit requirements list for purchase to squadron leadership.Manage deployment reporting to include Unit Type Code posturing, Air Expeditionary Force Reporting Tool (ART), Air Force Input Tool (AF-IT), Deployment Readiness Reporting System (DRRS), and individual status updates.Use LOGMOD and Excel to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, medical, and dental requirements.Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel.Coordinate with wing, base, and higher headquarters offices on mobility issues. Maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFIs/AFMANs (e.g., AFI 10-244, AFI 10-403, AFI 33- 332), associated Air Forces Central (AFCENT)/MAJCOM/Installation supplements, applicable Army directives, and locally developed guidance.Coordinate and schedule required pre-departure training with the mobilizing personnel, their supervisor, and Scheduling Office (DOS). Provide Unit Deployment Manager (UDM) with access to the "Automated Civil Engineering System" (ACES) and the "Security Forces Management Information System" (SFMIS) for scheduling pre-deployment training.Coordinate Tier 1, Tier 2, and Tier 2A training requirements for mobilizing personnel. Qualifications Minimum of one year experience working in a MAF Mobility Readiness shop shop or, five years of experience working in a DoD Mobility Readiness position. Six months of experience working with GTIMS or similar Mobility Readiness programs. B3H Corporation is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
    $29k-39k yearly est. Auto-Apply 50d ago
  • Patient Access Representative

    Common Spirit

    Patient access representative job in Salt Lake City, UT

    Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will: * Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. * Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. * Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. * Serve as a mentor to new associates and assist in new employee orientation. Job Requirements In addition to bringing your whole self to the workplace each day, qualified candidates will need the following: * Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred. * Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines. * High School diploma required Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally) Where You'll Work At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.
    $30k-38k yearly est. 3d ago
  • Rehab Coordinator

    TMC 4.5company rating

    Patient access representative job in Salt Lake City, UT

    Job DescriptionDescriptionAsk about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You will be a professional representative of TMC throughout the facility as you develop and promote healthy relationships with all company and facility staff. Our Rehab Coordinators play an impactful role in successful execution of the TMC Experience. Key Responsibilities Transports and assists with patient care under the direct supervision of licensed therapists and in accordance with all state and federal laws. Orders and maintains office supplies per company policy. Responsible for the department filing, maintaining all filing cabinets, charts, and binders as described in the Facility Organizational Policy. Prepares necessary forms to be distributed for physician signature and tracks the documentation so it is received in a timely manner. Once the documentation is returned, complete a thorough review of the documentation to ensure it is complete, accurate and in compliance. Alert the Therapy Care Navigator, TCN, as required. Make copies, scan, distribute, file all documentation in both charts and JBS (through Scan Snap) within the designated time frame to ensure all records are maintained accurately and are current and up-to-date. Reviews DARs, treatment grids, and other reports as assigned to ensure accuracy and completion under supervision of TCN. Attends meetings as directed by the TCN. Takes notes and communicates clearly and effectively back to the TCN and/or therapy staff all relative therapy information as needed. Completes Tech Check List (Daily, Weekly, Monthly), notifies TCN of deficient areas and files as required. Follows proper procedure for maintaining the cleanliness of the treatment and office areas. Completes weekly sanitation of all equipment as directed by the TCN. Represents the companies of TMC in a professional manner. Promotes a positive work environment and follows company core values. Develops and promotes working relationships with all company and facility staff. Completes and monitors treatment scheduler and staff scheduler; secures PRN coverage when needed as directed by the TCN. Reviews/approves time sheets daily under the direction of the TCN and in accordance with company policy. Assist with answering phones and taking messages as necessary. Check emails and distribute as necessary; ensures that All User and other company communications are distributed/or displayed for all staff to read. Completes DAR and timesheet daily. Completes assigned tasks as directed by the TCN, Area Manager and/or Regional Director. Other duties as assigned. Skills, Knowledge and Expertise High School Diploma or GED. Demonstrate computer proficiency. Nurses' Aide Certification or equivalent health paraprofessional training and/or one year of experience in the rehabilitation field preferred. Ability to successfully complete company Tech Coordinator training and testing. Ability to demonstrate customer service and soft skills. Ability to follow TMC Values and Mission Statement. Excellent organizational skills. - Excellent communication and interpersonal skills. Ability to multi-task, prioritize and meet deadlines within a teamwork environment. Ability to identify, communicate and resolve issues and concerns as needed. Maintain confidentiality. Ability to lift and control 50 pounds. TMC is an equal opportunity employer. Benefits New Grad Tuition Reimbursement Available! Flexible Scheduling. CEU and State Licensure Reimbursements. 13 Days of PTO and 6 Paid Holidays. Plus one free Floating Holiday every year! Internal Growth and Leadership Opportunities. Mental Wellbeing Support Program. Health, Dental, and Vision. Retirement benefits (including 401k company match).
    $46k-62k yearly est. 13d ago
  • Patient Experience Specialist

    Allevio Care

    Patient access representative job in Ogden, UT

    About Allevio At Allevio, we re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you ll join a team that s passionate about helping clinics thrive today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company s vision and values. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You ll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $32k-39k yearly est. 60d+ ago
  • Patient Care Coordinator

    Amazing Care Home Health Services 4.5company rating

    Patient access representative job in Logan, UT

    Job Description Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas. About Us: Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way. We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding. You are what make us amazing! Pay: $22-$24/hr Schedule: Full-Time , 8:30 AM - 5:00 PM Location: St. George , Hybrid Role Overview: We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services. Key Responsibilities: Track daily visits, adjust scheduling as necessary Assure Plan of Treatment services and frequencies are consistent with client schedules Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity Requirements Strong Communication through Phone, Text, Email 1+ year of previous scheduling experience (healthcare preferred) Previous billing experience (preferred) Ability to manage multiple priorities simultaneously Previous healthcare experience preferred (medical assistant, certified nursing assistant) Why Join Us: Opportunity to make a meaningful impact in the lives of clients and their families Supportive team environment with opportunities for professional growth and development Competitive salary and benefits package Benefits Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Paid weekly If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!
    $22-24 hourly 18d ago
  • Patient Care Coordinator

    Mountain Land Rehabilitation LLC 3.8company rating

    Patient access representative job in Bountiful, UT

    Job DescriptionDescription: Schedule: Full-Time, Monday - Friday during clinic hours Pay Range: $16 - $18/hour Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training The Position: Mountain Land Physical Therapy is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare. What You'll Do: Greet and check in patients, creating a friendly and professional first impression Manage physical therapists' schedules using our scheduling software Collect co-pays, co-insurance, deductibles, and private payments at time of service Answer phones and respond to emails with exceptional customer service Maintain HIPAA compliance and confidentiality in all patient interactions Keep the front desk and waiting area organized, efficient, and welcoming Assist with medical record updates and administrative tasks What We're Looking For: Previous front office, medical receptionist, or customer service experience preferred Comfort using Microsoft Office and learning a scheduling software Strong communication and multitasking skills Friendly, team-oriented personality with a professional demeanor Willingness to learn and grow in a healthcare setting Why Join Us: Supportive team culture with mentorship at every stage of your career Room to grow into roles in medical billing, office management, or clinic operations Work that makes a difference by helping patients on their journey to recovery Requirements: High school diploma or equivalent Friendly, professional communication skills Comfortable using computers and learning new software Able to multitask in a fast-paced clinic Reliable and punctual Customer service or office experience preferred
    $16-18 hourly 3d ago
  • Insurance Verification Specialist/Scheduler Full Time

    Surgery Partners Careers 4.6company rating

    Patient access representative job in Logan, UT

    JOB TITLE: Insurance Verification Specialist/Scheduler Full Time GENERAL SUMMARY OF DUTIES: Responsible for scheduling all surgery cases, verifying patient eligibility and benefits, verifying insurance prior authorizations, and providing patient estimates. He/She will liaise with multiple referring doctor's offices and will be an integral part of our business office team and will be valued as a key member of our organization. SUPERVISION RECEIVED: Business Office Manager ESSENTIAL FUNCTIONS: Scheduling surgeries for the surgery center. Work with physician offices daily to ensure surgery center has all essential information to be prepared to perform procedures and verify and provide financial clearance prior to surgery. Select appropriate physician preference cards for facility staff to be prepared for procedure. Verify patient insurance eligibility and benefits and confirm procedure is a covered service under their insurance plan for the surgery center. Verify authorizations and pre-certifications and work with physician offices and insurance to obtain as needed. Calculate and provide estimated financial responsibility to patients prior to services. Provide back-up support for the front office and registration as needed. Perform other duties as assigned. EDUCATION & EXPERIENCE: High School Diploma or GED Minimum 1-2 years of experience scheduling appointments and/or surgeries, preferred Minimum 1-2 years of experience with medical insurance verification and authorizations for medical procedures, preferred KNOWLEDGE: Knowledge of clinic policies and procedures. Knowledge of managed care contracts and utilization. Knowledge of CPT & ICD-10 Codes Knowledge of Deductibles, Coinsurance, and Copays Knowledge of computer systems, programs and spreadsheet applications. Knowledge of medical terminology SKILLS: Skill in gathering and reporting scheduling and claim information. Skill in written and verbal communication and customer relations. Ability to multi-task, manage time effectively, and deliver results. Strict attention to detail. Intermediate computer skills and knowledge of Microsoft Office. Ability to work effectively with medical staff, physician offices, billing office, and external agencies. Ability to identify, analyze and solve problems. Ability to deal courteously and professionally with internal and external customers. Ability to provide excellent customer service to diverse population. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work and computer work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
    $24k-29k yearly est. 23d ago
  • Coordinator, Revenue Cycle Management, Patient Refunds

    Cardinal Health 4.4company rating

    Patient access representative job in Salt Lake City, UT

    **About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence. **_What Revenue Cycle Management (RCM) contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Revenue Cycle Management manages a team focused on a series of clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle shadows the entire patient care journey and begins with patient appointment scheduling and ends when the patient's account balance is zero. **Job Purpose:** The Coordinator, Revenue Cycle Management, Patient Refunds analyzes data to determine whether a refund is warranted, based on contractual agreements and payments received, and administers refunds accordingly. The Credit/Refund Specialist will be responsible for the expedient and accurate refund processing of patient and insurance over payments. Essential Functions: + Review EOBs and ensure allowances, adjustments, unallocated payments, and overpayments are posted correctly. + Review refund requests submitted by the billing team for accuracy, before sending to the accounting department for processing. + Review and resolve accounts with credit balances/request refunds and/or adjustments as necessary. + Generate reports to identify outstanding credit balances and prepare overpayment packages as necessary. + Initiate and work up refund requests for overpayments. + Process refunds and credit balances to patients or payers. + Identify account problems, patterns, and trends. + Assist with additional payment-related functions as necessary. + Assist and respond to reports in a professional manner. + Comply with state/federal regulations and adhere to HIPAA and PHI guidelines. + Identify patient accounts with credit balances to determine whether or not a refund is due to the patient and/or insurance company. + Communicate refund status with patients/insurance companies. + Maintains refund tracking spreadsheet for all refund requests. + Follow up on requests submitted to ensure payment has been received. + Post adjustment and or payment corrections to patient accounts in billing software. + Perform other duties as assigned to meet business needs. Qualifications + 2 or more years' experience working with medical refunds preferred. + High School Diploma or equivalent degree preferred. + Associate's degree preferred. + Previous healthcare billing and/or payment posting experience required. + Basic computer knowledge (Windows, MS Word, MS Excel, Internet). + Understanding of Electronic Response Admittances (ERAs) and Explanation of Benefits (EOBs) preferred. + Strong Attention to detail. + Ability to interact effectively and professionally with individuals at all levels; both internal and external. + Must be able to work as part of a team. + Knowledge of medical terminology preferred. + Knowledge of health insurance preferred. + Familiarity with Chemotherapy and Radiation Billing preferred. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks. + Works on routine assignments that require basic problem resolution. + Refers to policies and past practices for guidance. + Receives general directions on standard work; receives detailed instruction on new assignments. + Consults with supervisors or senior peers on complex and unusual problems. **Anticipated hourly range:** $15.70 - $24.75 Hourly USD **Application window anticipated to close: 2/6/2026** *if interested in opportunity, please submit application as soon as possible. **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-24.8 hourly 4d ago
  • Billing and Collections Representative

    Yessio LLC

    Patient access representative job in Sandy, UT

    Job Description At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City! Get ready to advance your career with a wide range of benefits and perks, including: Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station Join us now and embark on an exciting remote financial journey! QUALIFICATIONS We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria: High school diploma or equivalent Fluent English communication skills and phone etiquette Computer proficiency and basic math skills Positive attitude, desire to learn more, and good attendance WHAT TO EXPECT As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections. WHO WE ARE Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. HOW TO APPLY You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
    $30k-37k yearly est. 22d ago
  • Billing and Collections Representative

    Yessio

    Patient access representative job in Salt Lake City, UT

    At Yessio LLC, we're hiring a spirited and attentive person to join us in our call center and provide great customer service as a full-time Billing and Collections Representative! This is an entry-level opportunity where you can learn how to respectfully handle financial conversations and gain valuable skills in a supportive, remote environment. We have offices in Sandy and St. George, UT, and can hire remotely throughout the state, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City! Get ready to advance your career with a wide range of benefits and perks, including: Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days Paid time off Paid holidays Health and dental benefits Monthly employee recognition lunches Company barbeques Remote flexibility Monthly team motivation contests Weekly coaching sessions and paid training Spacious work area and desks Our main office is across the street from the Center Street Trax station Join us now and embark on an exciting remote financial journey! QUALIFICATIONS We're looking for someone who can work from Monday - Friday, 8:00 am - 4:30 pm and who meets these criteria: High school diploma or equivalent Fluent English communication skills and phone etiquette Computer proficiency and basic math skills Positive attitude, desire to learn more, and good attendance WHAT TO EXPECT As an entry-level Billing and Collections Representative, you make a real difference for our business and our customers. Customer service is your top priority as you answer incoming phone calls, make outbound ones, respond to questions, and speak with clients about delinquent payments. With a respectful attitude, you talk to customers about overdue bills and work with them to resolve their payments. You process payments, verify banking and employment information, and make sure accounts are properly updated. With your positive attitude and customer service skills, you help create lasting connections. WHO WE ARE Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture. HOW TO APPLY You're only one short initial application away from taking your first steps toward this rewarding entry-level position. Apply to be our remote Billing and Collections Representative and become a vital part of our financial matters!
    $30k-37k yearly est. 20d ago
  • DME Biller - Salt Lake City, UT

    Home Caregivers Partnership LLC

    Patient access representative job in Salt Lake City, UT

    Red Rock Medical Supply is looking for a full-time Durable Medical Equipment Biller at our Salt Lake City Location! About Us We are a rapidly growing and fast-paced health care organization with a casual, yet professional environment that is patient and customer-focused. Our employees are not only our greatest asset, but they are also our best characteristic. Being a part of a small business means being a part of an employee-centered community that strives to offer work-life balance and an enjoyable atmosphere. If you are ready to be more than a number and for your work to make a difference, Red Rock Medical Supply may be right for you. Job Description A billing specialist is responsible for assisting in collecting, posting, and managing account payments. He/she will proactively initiate and conduct collection activity on all accounts, working closely with staff regarding the release and delivery of new orders, payment status, and collection efforts. He/she will work continuously to reduce aging receivables. Billing Specialist Duties: Performs all billing entry operations. Posts payments to customer accounts. Manages 3rd party and private pay aging accounts efficiently. Researches 3rd party discrepancies in a timely manner. Processes, reviews, and sends out monthly statements efficiently. Answers all incoming calls related to billing issues. Resolves all billing issues or forwards to appropriate authority as needed. Makes collection calls for outstanding invoices. Works with staff in diagnosing problems to develop solutions to increase productivity. Maintains the strictest confidentiality adhering to all HIPPA Guidelines & Regulations. Performs other duties and responsibilities as required and/or assigned. Qualifications: Ability to work independently. Detail-oriented. Able to multi-task and meet deadlines. Can communicate effectively with clients. Our Benefits Generous Paid Time-Off plan. Health, Dental & Vision insurance as well as Life, AD&D, and Short-term Disability options. Vast network of people, information, and resources to help you achieve your professional goals. Equal Employment Opportunity Red Rock Medical Supply is an equal opportunity employer. Red Rock Medical Supply prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Specialist

    Allevio Care, LLC

    Patient access representative job in Ogden, UT

    Job Description About Allevio At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients' demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You'll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $32k-39k yearly est. 11d ago
  • Patient Care Coordinator

    Amazing Care Home Health Services 4.5company rating

    Patient access representative job in West Jordan, UT

    Job Description Are you looking to expand your professional skills and experience? Amazing Care is currently looking for a Patient Care Coordinator to assist our skilled nursing team! Pediatric home health is a great way to gain hands on experience in a variety of areas. About Us: Amazing Care Home Health Services was founded in 2004 with the guiding principle that our greatest asset is our employees. We believe that the key to attaining the highest level of patient care is outstanding employee satisfaction. At Amazing Care, our mantra is simple, yet powerful: Let compassion and quality of service lead the way. We are seeking qualified team members who are true HEROs - Heartfelt, Empathetic, Reliable, and Outstanding. You are what make us amazing! Pay: $22-$24/hr Schedule: Full-Time , 8:30 AM - 5:00 PM Location: St. George , Hybrid Role Overview: We are seeking a Patient Care Coordinator to join our team in Southern Utah. In this role, you will be responsible for collaborating with our director of nursing to assist in placing our nurses with the patients we serve. This position manages monthly scheduling of our skilled nursing and home nursing services. Key Responsibilities: Track daily visits, adjust scheduling as necessary Assure Plan of Treatment services and frequencies are consistent with client schedules Communicating with director of clinical services regarding staffing challenges and concerns to increase scheduling productivity Requirements Strong Communication through Phone, Text, Email 1+ year of previous scheduling experience (healthcare preferred) Previous billing experience (preferred) Ability to manage multiple priorities simultaneously Previous healthcare experience preferred (medical assistant, certified nursing assistant) Why Join Us: Opportunity to make a meaningful impact in the lives of clients and their families Supportive team environment with opportunities for professional growth and development Competitive salary and benefits package Benefits Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Paid weekly If you're passionate about making a difference and you meet the qualifications outlined above, we'd love to hear from you!
    $22-24 hourly 18d ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic Careers 4.1company rating

    Patient access representative job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com.
    $15 hourly 12d ago
  • Insurance Verification Specialist/Scheduler Full Time

    Surgery Partners 4.6company rating

    Patient access representative job in Logan, UT

    JOB TITLE: Insurance Verification Specialist/Scheduler Full Time GENERAL SUMMARY OF DUTIES: Responsible for scheduling all surgery cases, verifying patient eligibility and benefits, verifying insurance prior authorizations, and providing patient estimates. He/She will liaise with multiple referring doctor's offices and will be an integral part of our business office team and will be valued as a key member of our organization. SUPERVISION RECEIVED: Business Office Manager ESSENTIAL FUNCTIONS: * Scheduling surgeries for the surgery center. * Work with physician offices daily to ensure surgery center has all essential information to be prepared to perform procedures and verify and provide financial clearance prior to surgery. * Select appropriate physician preference cards for facility staff to be prepared for procedure. * Verify patient insurance eligibility and benefits and confirm procedure is a covered service under their insurance plan for the surgery center. * Verify authorizations and pre-certifications and work with physician offices and insurance to obtain as needed. * Calculate and provide estimated financial responsibility to patients prior to services. * Provide back-up support for the front office and registration as needed. * Perform other duties as assigned. EDUCATION & EXPERIENCE: * High School Diploma or GED * Minimum 1-2 years of experience scheduling appointments and/or surgeries, preferred * Minimum 1-2 years of experience with medical insurance verification and authorizations for medical procedures, preferred KNOWLEDGE: * Knowledge of clinic policies and procedures. * Knowledge of managed care contracts and utilization. * Knowledge of CPT & ICD-10 Codes * Knowledge of Deductibles, Coinsurance, and Copays * Knowledge of computer systems, programs and spreadsheet applications. * Knowledge of medical terminology SKILLS: * Skill in gathering and reporting scheduling and claim information. * Skill in written and verbal communication and customer relations. * Ability to multi-task, manage time effectively, and deliver results. * Strict attention to detail. * Intermediate computer skills and knowledge of Microsoft Office. * Ability to work effectively with medical staff, physician offices, billing office, and external agencies. * Ability to identify, analyze and solve problems. * Ability to deal courteously and professionally with internal and external customers. * Ability to provide excellent customer service to diverse population. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work and computer work. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
    $24k-29k yearly est. 24d ago
  • Biller - Full-Time

    Home Caregivers Partnership LLC

    Patient access representative job in Salt Lake City, UT

    Canyon Home Care & Hospice is looking for a Medical Biller who is experienced in processing health care claims, submitting and following up on claims, and works well with insurance companies to ensure timely payment. Home health and hospice experience preferred. We are looking for a biller who is both efficient and accurate in their work. Full-time position available. Canyon Home Care & Hospice is a fast-paced environment which requires high-energy and a positive attitude. We are looking for someone who is organized and follows through to task completion, who will take initiative to solve challenges and who is always professional with clients and colleagues. This Medical Biller will report directly to the Billing Manager. This position has the potential for meaningful career growth for motivated candidates. REQUIRED SKILLS & QUALIFICATIONS · Candidate must be a high school graduate · Candidate must have 1 or more years in Medical Billing preferred · Candidate must be comfortable communicating on the telephone and returning phone calls · Candidate must aspire to provide the highest quality work · Candidate must be self-motivated, capable of working both independently and as part of a team · Candidate must have strong oral and written communication; organizational and problem-solving skills · Candidate must be detail and goal-oriented We offer a generous Paid Time Off plan for our Full-Time employees. We also offer highly competitive compensation rates plus Health, Dental, and Vision insurance. Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/Minority
    $31k-42k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Specialist

    Allevio Care

    Patient access representative job in West Valley City, UT

    About Allevio At Allevio, we re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you ll join a team that s passionate about helping clinics thrive today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company s vision and values. Position is part-time in our West Valley Foot and Ankle Specialists clinic. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications Must be proficient in Spanish. One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You ll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $32k-39k yearly est. 44d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Ogden, UT?

The average patient access representative in Ogden, UT earns between $27,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Ogden, UT

$34,000
Job type you want
Full Time
Part Time
Internship
Temporary