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  • Insurance Specialist

    Arbor Realty Trust 3.9company rating

    Patient access representative job in Tonawanda, NY

    The Insurance Specialist I, Policy Review is responsible for ensuring all required insurance coverage(s) are in place at appropriate limits to demonstrate compliance with investor requirements. This position focuses on the efficient review of commercial insurance policies, effectively communicating exceptions to agents and borrowers, and working collaboratively towards swift resolution of issues. Essential Job Functions (Duties/Responsibilities) This position will have the following duties and responsibilities, including but not limited to: Serve as a point of contact for insurance related questions from clients, insurance agencies, brokers and internal contacts and proficiently explain insurance coverage requirements. Identify and communicate insurance related issues and trends and develop working knowledge of all investor insurance guidelines and recommendations. Review Loan Agreements, Appraisals, Engineering, Seismic, and Environmental reports to determine loan-specific information relative to insurance requirements. Perform annual review of insurance coverages by reviewing policies including all schedules and endorsements, invoices, and/or declaration pages and certificates to determine compliance. Ensure timely follow up occurs on all assigned accounts to ensure expedient resolution of all identified exceptions. Drafting and filing insurance waivers with supporting documentation on non-compliant insurance issues. Communicate with all applicable parties regarding any lender placed insurance issues and process application for lender placement of insurance where necessary. Responsible for updating and maintaining all insurance information and documentation within Arbor servicing systems. Assist with insurance related reporting to investors and auditors. Assist Portfolio Management team at Arbor with the handling of claims issues as needed (including requesting loss runs and obtaining loss adjustor information. Meets weekly productivity goals and standards as outlined by their direct supervisor. Maintains a minimum internal accuracy score of 95% on all assigned reviews. Assist in reviewing and assigning documentation received through the mail to ensure all internal tasks are documented and updates are correctly delivered to the correct internal party. Process and review insurance endorsements and notices of cancellation and non-renewal. Process and review insurance for loans involved in securitization. Communicate with borrowers, agents, and portfolio management in a clear, consistent manner on insurance related issues. Qualifications Education: High school diploma or equivalent; Associates' or Bachelor's degree in Business, Finance, or a related discipline or equivalent work experience preferred Experience: 3+ years' experience in Commercial Lines Insurance preferred Knowledge/Skills/Abilities: Ability to work as a part of a team, while providing a strong individual contribution Excellent attention to detail, judgment, flexibility, accountability and dependability Clear knowledge of Commercial Insurance Coverage -Property, (including Flood, Wind, Earthquake and Terrorism), General Liability (including Workers Comp and Auto), Professional Liability and Umbrella/Excess Liability Insurance Demonstrated ability to read commercial insurance policies and determine the coverage provided therein Excellent communication skills, written and oral, through all levels of the organization Strong time management and organizational skills for prioritizing multiple assignments Ability to work in a fast-paced environment with strict deadlines Intermediate Microsoft Office skills Travel: None Arbor Realty Trust, Inc. offers a competitive base salary and discretionary bonus. The starting base salary range for this position is $60,000 to $65,000. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire. Employees are eligible for a discretionary bonus based on employee work performance reviewed during the course of the year. The total compensation package for this position will also include other elements, a full range of medical, and/or other benefits including 401(k) eligibility and paid time off benefits. We are proud to be an equal opportunity employer and are committed to maintaining a diverse workforce and an inclusive work environment for our associates, customers and business partners. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, ethnicity, pregnancy or any other legally protected status. We are committed to working with and providing reasonable accommodations to individuals with disabilities.
    $60k-65k yearly 2d ago
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  • Care Coordinator

    Health System Services Ltd. 4.5company rating

    Patient access representative job in Niagara Falls, NY

    Are you E.P.I.C?! At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments: Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you. Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here. CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you! Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit. Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it. Each position plays a vital role in delivering top-notch care and customer service! What You'll Do Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies. Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs. Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service. Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records. Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department. What You Bring Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively. Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals. Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details. Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments. Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred What You Get - Benefits That Go Beyond the Basics Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs Be Part of Something Bigger - Join an organization that values giving back through community programs Compensation $18.00 - $24.00 per hour, depending on experience Location Wheatfield, NY
    $18-24 hourly Auto-Apply 24d ago
  • Patient Services Representative - great hours!

    Workfit Medical 4.4company rating

    Patient access representative job in Buffalo, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $21-23 hourly Auto-Apply 60d+ ago
  • Patient Experience Representative

    Dent Neurologic Group LLP 4.5company rating

    Patient access representative job in Buffalo, NY

    Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning &Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule: Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm Responsibilities of Position: Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers Demonstrate the ability to remain calm and respectful when dealing with all callers Demonstrate the ability to work well with high call volumes Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent Ability to collaborate with coworkers and be a team player Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual Transfer telephone calls to appropriate locations, departments and personnel within the organization Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Schedule neurology appointments Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed Possess an understanding of insurance participation, co-pays, and deductibles Maintain strict confidentiality of all patient information Page on call provider for hospital consult requests Work with support staff to provide external providers with immediate access to Dent providers for emergent requests Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs Meet or exceed key performance indicators Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations Meet or exceed expectations on monthly call grading Actively participate in ongoing training and development in a professional manner. Participate in weekly team huddle and monthly team meeting Demonstrate the ability to review and discuss performance with the Manager Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: Ability to maintain strict confidentiality Good verbal communication, interpersonal and telephone skills Good working knowledge of medical terminology Good planning, organizational, and problem solving skills Ability to work independently or within a team environment Willing and able to work overtime as required to meet operational needs and perform all duties Availability for departmental meetings, which may require reporting early and staying late Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines Preferred Experience 1-year experience in a call center or customer service environment Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 8:00am-4:30pm or 8:30am - 5:00pm 40 hours/week
    $31k-36k yearly est. 24d ago
  • Patient Services Representative (PSR)

    Gppc

    Patient access representative job in Orchard Park, NY

    Patient Services Representative (PSR)/Medical Receptionist Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: OBGYN Office in Orchard Park, NY Position Type: Part-time, 24 hours per week. Schedule varies but availability needed Monday, Tuesday, Friday between 6:30am-6:15pm. Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner. Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals. Process end-of-day reconciliation of cash and credit card payments. Perform general office duties such as document preparation, scanning, and filing. Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High school diploma required; two-year college degree preferred Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred Strong written and verbal communication skills with ability to utilize computer programs Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. #IND123
    $33k-39k yearly est. 12h ago
  • Patient Service Representative

    Neighborhood Health Center 3.9company rating

    Patient access representative job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $18.5 hourly 58d ago
  • Patient Services Representative

    Peopleinc 3.0company rating

    Patient access representative job in Buffalo, NY

    Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions
    $19 hourly 60d+ ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient access representative job in West Seneca, NY

    Job Description Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday Will travel to Williamsville location as needed. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $16-22 hourly 3d ago
  • Patient Care representative

    Labine and Associates

    Patient access representative job in Buffalo, NY

    Full-time opportunity for a friendly and organized person to work with a medical office. Must be able to cover the phone lines and greet patients. A minimum of one year of experience in a medical office is required
    $33k-42k yearly est. 60d+ ago
  • Patient Financial Clearance Representative

    Our Billing Co LLC

    Patient access representative job in Buffalo, NY

    Job Description Our Billing Co. is seeking a Patient Financial Clearance Representative to join our team! The primary responsibilities of the Patient Financial Clearance Representative are to perform activities related to outpatient registration, insurance verification, authorization, pre-certification, financial clearance process, chart preparation and advising patients of their financial responsibility. Refer uninsured or underinsured patients to the facilitated enrollers for assistance. Additional responsibilities include interviewing patients/guarantors to obtain demographic and confidential clinical and financial information necessary to appropriately register, obtain treatment authorizations and verify insurance eligibility and corresponding benefit levels. Critical to this position is the ability to gather and record all appropriate information that supports the groundwork for the remaining or future fiscal efforts of Our Billing Company. Essential Functions: Utilizing department work queues, calls, interviews and registers patients to obtain demographic, clinical and financial information. Determines the patient's type of insurance coverage and educates the patient regarding coverage. Informs patient of all appropriate co-payments and insurance deductibles and collects them. Investigates, resolves and documents patient and account problems in a timely, efficient manner. Contacts physicians' offices, insurance companies, and ancillary departments and administration as needed. Verify insurance eligibility, benefits, and reimbursement requirements utilizing HealtheNet, KIICS, Eclipsys Eligibility, or other tools as determined by third party payers, including verbal/telephone and written communication. Document results on the patient record. Refer uninsured and/or underinsured patients to the Facilitated Enrollment Team for financial screening. Thoroughly searches the EHR for all patients prior to scheduling and registration to determine whether the patient has already been assigned a medical record number. Accurately enters all demographic and financial information into the EHR, according to the standardization policy. Act as a patient advocate and assist in the completion of payer required forms to ensure timely eligibility and reimbursement. Interact and communicate with payers, customers, government regulatory agencies, supporting vendors, and health system departments in a professional manner. Verify and update the patient record within the system with appropriate demographic, insurance, guarantor information, and generate rebill request as appropriate. Document all inquiries and responses on the patient record. Maintain documentation and logs as required. Participates in test teams for the installation of additional software applications to improve the efficiency and/or effectiveness of the scheduling, registration, insurance verification and/or customer service processes. Respond to daily patient and insurance inquiries, both written and verbal while respecting patient rights as determined by HIPAA, corporate policies/procedures, team standards, payer contracts and/or Directors. Deliver exemplary customer service to provide a positive experience across the organization. Perform other duties assigned by management. Education and Experience/Certification or License: Education (Minimum Needed): HS - High School Diploma or GED Experience (Minimum Needed): 1 year of experience in clerical, preferably in a healthcare setting Specialized Knowledge Needed for Performance of Job: Payer requirements, registration Special Skills: Data Entry, Customer Service, and Clerical skills Other: Act as a patient advocate and assist in the completion of payer required forms to ensure timely eligibility and reimbursement Our Billing Co. offers a competitive benefits package. Pay range: $19.00 - $23.00 Individual annual salaries/hourly rates will be set within job's compensation range, and will be determined by considering factors including, but not limited to market data, education, experience, qualifications, and experience, qualifications, and expertise of the individual and internal equity considerations. This position requires constant sitting in an office environment. Employees may be asked to occasionally perform other movements or physical tasks. Workplace accommodations may be available for employees in accordance with the Americans with Disabilities Act.
    $19-23 hourly 26d ago
  • Front Desk Coordinator - Buffalo, NY

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Buffalo, NY

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part-Time 10-15/hrs weekly - Great opportunity for college students! Closed Sunday and all major holidays Pay Range $17-$20/hr Depending on Experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
    $17-20 hourly Auto-Apply 60d+ ago
  • Patient Coordinator (Full Time)

    SDG MGMT Company

    Patient access representative job in Hamburg, NY

    Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: Multiple office locations, find an opportunity near your home Positive work environment with the tools to need to do your job and grow Full time employees (30+ hours per week) are eligible for: Medical ( TeleHeath included) , HSA/FSA, Dental, Vision on 1st of the month after hire date 401K after 30 days of employment Your birthday is an additional personal holiday Company Sponsored Short Term Disability Pre-tax savings available for public transit commuters Part-time employees (less than 30 hours) are eligible for: Dental and Vision on 1st of the month after date of hire 401K after 30 days of employment Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Hamburg Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required. / Dermatology experience is required. / Open to no experience but has an interest in healthcare, teamwork experience, and detail oriented with a flexible schedule. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am-7:30pm. Open Flexibility to help cover in a team environment is needed. Hourly Pay Range: $16-18 Patient Coordinator/Medical Receptionist: Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) Understand provider to patient flow and anticipate provider's next steps to the best of their ability Perform inventory responsibilities and stocking of supplies and equipment as requested Attend all in-house training and continued education opportunities Qualifications: Healthcare Experience is required. Medical Receptionist Experience preferred. Experience using EMR software and patient scheduling systems preferred. Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. Strong communication, interpersonal, and organizational skills. Excellent patient relation and customer services skills. Must be professional, reliable and dedicated employee. Prefer prior experience working in a dermatology / medical environment preferred. Open availability to work during weekdays and weekends. Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
    $16-18 hourly Auto-Apply 3d ago
  • Patient Service Representative

    Medical Health Associates of Western New York

    Patient access representative job in Williamsville, NY

    We are looking for Patient Service Representative (PSR) to join our Team! The Medical Health Associates of WNY (MHA) is the largest pediatric group practice in Western New York, and the PSR provides high quality care to pediatric, adolescent, and young adult patients in an office setting. This is an on-site position, not eligible for remote work. Full-time position is available at the following offices: Tonawanda Pediatrics (Amherst) JOB SUMMARY: The Patient Service Representative will provide excellent customer service to patients and families in an office setting. Patient Service Representatives are responsible for providing administrative support to ensure the efficient operation of the medical office. Employees make a positive IMPACT by demonstrating the Company's Core Values while in the workplace: Integrity, Making a Difference, Positivity, Adaptability, Compassion, and Teamwork. PCA's perform functions in accordance with Medical Health Associates of WNY policy and procedure and as directed by management and/or providers. ESSENTIAL DUTIES AND RESPONSIBILITIES Administrative Duties (may include, but not limited to): · Greet patients and visitors, check-in patients and direct to appropriate waiting areas. · Ensure all forms, consents, and screenings are completed by patients and/or parents. · Answer/direct incoming phone calls and retrieve/direct messages from voicemail lines. · Schedule and confirm appointments; perform follow-up on missed appointments. · Compile information and maintain patient record in Electronic Medical Record system. · Receive and route messages and documents (such as lab results) to appropriate staff. · Answer billing questions left on the billing line. · Confirm insurance eligibility through online verification tools. · Collect co-pays and balances, post charges and run reports for end of day balance sheet. · Complete record requests for transfer; transmit medical records (mail, email, fax, EMR). · Facilitate patient flow and communicate delays with patients and providers. · Check-out patients, schedule future appointments, and assist with referral process. Other Duties (may include, but not limited to): · Demonstrate the primary goal of customer satisfaction through positive interactions with patients, parents, providers, colleagues, and other members of the patient care team in a respectful, courteous, confidential, and caring manner. · Participate in quality assurance/quality improvement programs and activities within the practice setting. · Attend and participate in required in-service and mandatory meetings for continuous quality improvements. · Support change and new programs to improve patient care and staff morale. · Protect the privacy and security of confidential and sensitive patient information. · Assist with training and serve as a resource for other staff. · Perform any other tasks as assigned by the manager, or as directed by a provider. ESSENTIAL SKILLS · Enjoy working with infants, children, teens, and young adults. · Customer service skills, interpersonal skills, and team player mentality. · Display empathy, compassion, patience, sensitivity, and understanding. · Strong communication skills. · Organizational skills, time management skills, and attention to detail. · Ability to work well under pressure and remain calm. · Flexibility and Adaptability. · Critical thinking and creative problem-solving skills. · Demonstrate good judgment and decision-making skills. · Display initiative, motivation, and a willingness to learn. · Maintain patient confidentiality and uphold professional ethics. Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. MINIMUM EDUCATION and/or EXPERIENCE · High school diploma or equivalent. · One year of experience in customer service, clerical, or reception preferred. · Basic computer literacy. · Proficiency with medical record technology. -MEDENT experience/knowledge preferred. PHYSICAL DEMAND/WORK ENVIRONMENT · Must be able to lift 25 lbs. Must be able to walk, stand and sit for extended periods. Includes but is not limited to bending, squatting, reaching, and carrying. The employee must be able to lift, pull and bend or assist to physically restrain a combative patient. · Employee is required to talk and hear through direct patient contact and telephone conversation. Requires close vision work with computer and keyboard entry. · Well lit, secure, controlled temperature environment with noise level quiet to moderate. · Tasks may involve exposure risk to blood and body fluids. Must observe guidelines to guard against disease, accidental needle sticks and exposure to instrument sterilizing chemicals. EMPLOYMENT CONDITIONS: The employee will be employed under the provisions of MHA's general employment policies as written and amended in MHA's employee handbook. The employee will be held accountable for the provision of patient confidentiality both within and outside the office setting. The employee will always maintain a respectful attitude towards patients and employees. Salary Description $15.91 - $20.00
    $33k-39k yearly est. 60d+ ago
  • Patient Access Associate Mount Morris

    Mosaic Health 4.0company rating

    Patient access representative job in Mount Morris, NY

    Mosaic Health Mt Morris has an immediate opening for a Patient Access Associate to provide compassionate customer service for a diverse patient population. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms, and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position.
    $29k-39k yearly est. 60d+ ago
  • Patient Experience Representative

    Dent Neurologic Group LLP 4.5company rating

    Patient access representative job in Amherst, NY

    Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning &Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule : Monday- Friday, 8:00am - 4:30pm or 8:30am - 5:00pm Responsibilities of Position: Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers Demonstrate the ability to remain calm and respectful when dealing with all callers Demonstrate the ability to work well with high call volumes Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other representatives of services at the Dent Ability to collaborate with coworkers and be a team player Demonstrates a thorough understanding of Call Center policies and procedures as outlined in the training manual Transfer telephone calls to appropriate locations, departments and personnel within the organization Transfer patients to proper clinical resources for health care questions and to proper clerical resources for non-clinical support Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Schedule neurology appointments Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed Possess an understanding of insurance participation, co-pays, and deductibles Maintain strict confidentiality of all patient information Page on call provider for hospital consult requests Work with support staff to provide external providers with immediate access to Dent providers for emergent requests Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Work with medical secretaries, checkout staff, triage nurses, and medical assistants to ensure appropriate scheduling and handling of patient needs Meet or exceed key performance indicators Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations Meet or exceed expectations on monthly call grading Actively participate in ongoing training and development in a professional manner. Participate in weekly team huddle and monthly team meeting Demonstrate the ability to review and discuss performance with the Manager Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care Performs other duties as assigned or requested Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Skills & Experience Necessary: Ability to maintain strict confidentiality Good verbal communication, interpersonal and telephone skills Good working knowledge of medical terminology Good planning, organizational, and problem solving skills Ability to work independently or within a team environment Willing and able to work overtime as required to meet operational needs and perform all duties Availability for departmental meetings, which may require reporting early and staying late Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines Preferred Experience 1-year experience in a call center or customer service environment Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.
    $31k-35k yearly est. Auto-Apply 9d ago
  • Patient Service Representative

    Neighborhood Health Center 3.9company rating

    Patient access representative job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $18.5 hourly 60d+ ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient access representative job in West Seneca, NY

    Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday Will travel to Williamsville location as needed. As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $16-22 hourly Auto-Apply 34d ago
  • Patient Service Representative (PSR)

    Gppc

    Patient access representative job in Williamsville, NY

    Patient Services Representative (PSR)/Medical Receptionist Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: Oncology office located in Williamsville, NY Position Type: Full-time, First Shift Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner. Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals. Process end-of-day reconciliation of cash and credit card payments. Perform general office duties such as document preparation, scanning, and filing. Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High school diploma required; two-year college degree preferred Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred Strong written and verbal communication skills with ability to utilize computer programs Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.
    $33k-39k yearly est. 12h ago
  • Patient Access Associate

    Mosaic Health 4.0company rating

    Patient access representative job in Mount Morris, NY

    Mosaic Health has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our diverse outpatient primary care center. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
    $29k-39k yearly est. 60d+ ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient access representative job in Williamsville, NY

    Job Description Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 3 years of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$23-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $23-26 hourly 30d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Orchard Park, NY?

The average patient access representative in Orchard Park, NY earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Orchard Park, NY

$37,000
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