Care Coordinator
Patient access representative job in Pleasanton, TX
/RESPONSIBILITIES Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications.
EDUCATION/EXPERIENCE
Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred.
LICENSURE/CERTIFICATION
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.
Referral Coordinator - Specialty Neurosurgery
Patient access representative job in San Antonio, TX
All potential applicants are encouraged to scroll through and read the complete job description before applying.
This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department (HOPD). This includes but is not limited to obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients.
CHRISTUS Santa Rosa Hospital - Westover Hills (CSRH-WH) is a 150-bed hospital serving the fastest growing area of San Antonio. Specialized care includes orthopedic and surgical services, ICU, women's services, a newborn nursery, comprehensive cardiovascular care from diagnostics to open heart surgery, vascular lab, sleep center, emergency services, the CHRISTUS Weight Loss Institute, wound care, rehabilitation, and more. The campus also boasts an Outpatient Imaging Center and three medical plazas, one of which houses our CHRISTUS Santa Rosa Family Medicine Residency Program and CHRISTUS Santa Rosa Family Health Center.
Responsibilities:
Leads the daily activities of the department, including preparation of staff schedules and assignments.
Responsible for day-to-day business operations of the clinic. Reviews daily work and perform data entry as needed.
Obtains authorizations for clinic visits, procedures and surgeries. Calls to obtain patient's diagnostic results from other sites as needed.
Handles all payment transactions to include balancing at the end of the day and making deposits. Enters charges appropriately and completely as needed.
May contact patients to resolve payment difficulties or arrange satisfactory payment plans. Provides assistance to patients to improve customer service.
May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients.
Monitors and controls clinic expenditures within budget. May be responsible for ordering office and medical supplies. Ensures practice is efficient and cost-effective. Identifies and implements cost reduction opportunities.
Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards.
Facilitates the flow of information between individuals, departments, physicians and leadership to progress toward organizational goals and achieve timely solutions to problems.
Assists the Director in ensuring the compliance of Joint Commission guidelines and National Patient Safety Goals.
Serves as official Timekeeper for the department.
Serves as a liaison between patients, Associates, staff, and providers. Maintains effective and respectful communication with providers, patients, Associates, and staff.
Works with staff and providers to ensure quality patient care and services are provided. Ensures patient safety at all times.
Maintains strict confidentiality. Follows CHRISTUS and Federal guidelines related to HIPAA, designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission.
Maintains established CHRISTUS policies, procedures, objectives, quality assurance, safety, and environmental and infection control protocols.
Performs job responsibilities in a manner consistent with the CHRISTUS Mission and Code of Ethics and is supportive of CHRISTUS' cultural diversity objectives.
Supports and adheres to the Service Guarantee and strives for ever-improved patient satisfaction.
Requirements:
Education/Skills
High School diploma or GED required
Graduate of Medical Assistant or CNA program highly preferred
Must have experience in medical financial reimbursement, billing and collections
Must have knowledge of CPT and ICD10 coding
Must have ability to work independently and exercise good judgment
Must have strong interpersonal and communication skills
Must have prior experience working with PCs, scanning, faxes and multi-line phone systems
Must have ability to use blood pressure monitor and other medical equipment as needed
Bilingual (Spanish/English) highly preferred
Experience
Two years of experience in a medical office, in a patient access position, performing medical billing/collections, or other comparable position in a medical setting required. xevrcyc
Minimum of two years of clinic coordinator/management experience in a medical facility is preferred.
Licenses, Registrations, or Certifications
CPR certification required
MA or CNA certification highly preferred
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Construction Management Representative
Patient access representative job in San Antonio, TX
Salary Range: $80,000-$95,000 DOE Period of Performance: This project has been awarded with a period of performance expected to be 12 to 18 months. The exact start date will be determined within the next two weeks.
Project Solutions Inc. is seeking an experienced Construction Management Representative for an exciting opportunity at Laughlin Air Force Base in Del Rio, TX.
Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc.
Position/Project Overview:
This project requires oversite on the construction of a 1,755 s.f. addition to an existing Child Development Center (CDC) building, along with alteration work to an existing reception area and an existing classroom, and incidental related work.
Responsibilities and Duties:
Provide technical assistance and support to CO during construction.
Read, interpret and understand the construction contract plans and specifications.
Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site.
Document issues encountered and problems experienced with the construction contractor.
Review contractor's baseline and progress schedules.
Draft project related correspondence for the client to review and issuance.
Understand and document inspections during and post construction as well as mock-up inspections.
Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards.
Deliver reports, reviews, evaluations, design work, etc. to CO.
Review, analyze, and assist in preparing cost estimates.
Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up.
Required Education, Knowledge and Skills:
Education and professional qualifications related to construction, architecture, and engineering.
5+ years related Construction Management Experience.
Minimum of OSHA 30-hour construction safety training.
Knowledge and experience in historical preservation projects.
Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing.
OSHA 30 construction safety training preferred.
Ability to read and interpret plans, schedules, and other specifications.
Written and verbal communication, problem-solving, and conflict resolution skills
Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, Primavera (P6), AutoCad, BIM (to include Revit), and any other software programs typically utilized
Maintain a valid driver's license.
Ability to multi-task and prioritize in a fast-paced work environment.
Ability to stand, stoop, kneel, bend, walk or climb daily to observe contract performance for prolonged periods of time.
Must be able to physically operate a motor vehicle without danger to self or to others.
Working Conditions and Physical Demands:
This position requires both office and field work, exposing the employee to various weather conditions and construction site hazards. Physical demands include frequent sitting, standing, walking, and occasional bending, stooping, kneeling, and crouching. The ability to lift up to 25 pounds and wear personal protective equipment is essential. Frequent travel to the job site(s) is also required.
What Does PSI Offer You?
Three options for medical plans plus dental and vision insurance offerings
24/7 healthcare access to telehealth services for your convenience
HSA
Company life insurance options for you and your family
Short-term and long-term disability offerings
PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs
401(k) with a 4% employer match
Generous PTO, paid-federal holidays, and sick leave.
Always the opportunity for professional development
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change.
Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
EEO/M/F/Vets
Auto-ApplyPatient Access Coordinator - PRN
Patient access representative job in Schertz, TX
RESPONSIBILITIES:
The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his/her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company.
• Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
• Obtains complete and accurate demographic, insurance and financial data to complete registration.
• Updates and maintains patient database according to established procedures.
• Completes and balances all daily transaction paperwork .
• Maintains an open line of communication with all team members.
• Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
QUALIFICATIONS
EDUCATION AND EXPERIENCE:
• High school diploma or equivalent is required; some college is preferred.
• Minimum of two years of face to face customer service experience is required.
• Current BLS for the Healthcare Provider. Must have a current card from an American Heart Association (AHA) recognized course.
• Experience providing customer service to patients and their families is preferred.
• Experience working in an Emergency Department is preferred.
• Experience working with patient records and charts and an understanding of insurance plans is preferred.
SKILLS AND ATTRIBUTES:
• Ability to incorporate excellent customer service skills in dealing with patients, personnel, physicians, and peers.
• Must be self-driven and possess the ability to work in teams with minimal daily supervision.
• Ability to work in a fast-paced, professional environment.
• Ability to communicate in a clear, concise, and organized manner and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in Microsoft Office is required.
**This position is PRN and full time. You must be flexible to work day and night shift.**
PATIENT ACCESS REPRESENTATIVE FT
Patient access representative job in San Antonio, TX
Job Description
At Legent Health, our mission is simple yet profound: “To provide first-class health care that puts YOU first.”
Our vision reflects our commitment to excellence: “Through robust physician partnerships, become a nationwide leader in compassionate, quality healthcare focused on the patient and available to everyone.”
Our values, also known as our brand pillars, define how we stay true to our identity in the healthcare industry and the communities we serve. These values are central to everything we do:
Respect: We honor the time and trust of both patients and physicians by delivering organized, efficient services that ensure a seamless healthcare experience.
Service: We are committed to highly personalized care for patients, their families, and the physicians who serve them, driving optimal outcomes for all.
Leadership: We strive to be a trusted leader through innovation, clear communication, and unwavering dedication to excellence across our employees and partners.
Joining Legent Health means being part of a team that lives these principles every day, as we build a future focused on compassionate, quality care.
About the Role
The Patient Access Representative is an administrative assistant who is responsible for helping patients gain access to medical treatment facilities. Critical requirement is in communicating well with members of the public and accurately recording data. In a medical setting, a patient access representative processes the information required for admittance, dismissal, and insurance billing.
POSITION'S ESSENTIAL RESPONSIBILITIES:
Greets patients and their caregivers and records pertinent information into a computer database.
Records insurance information and obtains pre-approval for treatment if needed.
Relays information between patients and other staff members and provides them with updates as needed.
Prioritize the order of care so that the most critical patients are seen first.
Keeps paper and electronic medical records, and updates these records as needed.
Provides information to insurance companies to assist with billing.
Assists patients during checkout, and ensures they have post-treatment instructions if required.
Refers individuals to outside agencies when unable to meet their needs.
Calculates payment information, accepts funds, and credits accounts accordingly.
All other duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Diploma or GED required.
Strong computer skills in MS Office/Windows (Word, Excel, Outlook, and EMR).
Why Join Legent Health?
Legent Health fosters an environment where team members are empowered to deliver exceptional care while growing professionally within a supportive, values-driven culture.
We Offer:
Competitive salary and performance incentives
Comprehensive benefits package
Paid time off and wellness programs
Career development and training opportunities
Equal Employment Opportunity (EEO) Statement
Legent Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected characteristic.
I-9 and E-Verify Compliance:
Employment eligibility will be verified through the U.S. Department of Homeland Security's E-Verify system. All applicants must provide valid documentation to establish identity and authorization to work in the United States, as required by federal law.
Bilingual Patient Access Representative - Part Time
Patient access representative job in San Antonio, TX
Job Description
We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High school graduate or equivalent
One year of related experience
Must be Bilingual (Spanish)
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDTexas
Vascular Access Specialist
Patient access representative job in San Antonio, TX
Job DescriptionSalary:
Perfect opportunity for those wanting to step outside the four walls from bedside nursing. The Vascular Access Specialist (VAS) will be visiting patients at various facilities; therefore must be willing travel to perform patient visits. The VAS will demonstrate responsibility and accountability in the performance and documentation of assessment, reassessment, individualization, and prioritization of the patient's Plan of Care by the department standards. You will perform an overall patient evaluation as a Vascular Access Specialist (VAS). The VAS will evaluate which vascular access device would be in the patient's best interest. The VAS will then discuss the risk and purpose of any PICC Line placement and any homecare needed for the patient.
Qualifications:
Registered Nurse with current license in the State of Texas
Experienced in PICC placements with ultrasound
Current American Heart Association Basic Life Support (BLS) Certification
Requirements:
Maintain valid driver's license
Maintain valid auto insurance
Maintain professional liability insurance
Reliable transportation to travel to patient sites
Patient Access Specialist - PT Day shift
Patient access representative job in San Antonio, TX
About Us
HIGHLIGHTS
SHIFT: Day Shift (7am-7pm) - WEEKENDS
JOB TYPE: Part-time
FACILITY TYPE: 29 bed Small-Format Hospital (14 ER, 8 Inpatient)
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The Patient Access Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
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Auto-ApplyCustomer Concierge and Scheduling Specialist
Patient access representative job in San Antonio, TX
Benefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Elite Customer Service & Scheduling Specialist Wanted - Join a High-Performance Team!
Are you a customer service powerhouse with razor-sharp organizational skills? Do you thrive in a fast-paced environment where every detail matters? If you're ready to be the **driving force behind exceptional client experiences**, we want YOU on our team.
Why This Role is Different:
Forget the average customer service job-this is next-level. We're looking for a strategic problem solver, a master communicator, and a scheduling genius who can juggle priorities like a pro. You'll be the front-line ambassador, ensuring seamless interactions and flawless coordination, all while delivering **white-glove service** to every client.
What You'll Do
✅ Own the customer experience - Every interaction should feel effortless and exceptional.
✅ Master the schedule - You'll coordinate appointments, optimize calendars, and make sure nothing falls through the cracks.
✅ Solve problems before they happen- Anticipate needs, resolve issues, and create stress-free solutions.
✅ Elevate efficiency - Streamline processes, keep things running like a well-oiled machine, and make improvements that wow our clients.
Who You Are
🔥 A customer-obsessed professional with a passion for delivering 5-star service.
🧩 A scheduling wizard who sees patterns and creates solutions before anyone else.
💬 A communication pro - Whether over the phone, via email, or in person, you know how to connect.
⚡ A fast thinker with next-level organization skills - Nothing slips past you.
🚀 A proactive problem solver who gets things done with confidence and grace.
Why You'll Love Working With Us
✔ A dynamic, high-energy environment where your skills are valued.
✔ Opportunities to grow and innovate - We love fresh ideas!
✔ A supportive, team-driven culture that celebrates wins.
✔ A chance to be part of something bigger - Your work directly impacts our success.
If you're ready to take your customer service career to the next level and become an essential part of a team that values excellence, we want to hear from you!
📩 Apply today and show us why you're the perfect fit! Compensation: $20.00 - $24.00 per hour
Auto-ApplyPatient Representative Coordinator
Patient access representative job in San Antonio, TX
Job Details SAN ANTONIO - Northwest - San Antonio, TX Full Time Up to 5% Clinical OperationsDescription
“Sanitas is a global healthcare organization expanding across the United States. Our services include primary care, urgent care, nutrition, lab, diagnostic, health care education and resources for our patients. We strive to attract professionals who believe in our mission, vision and are dedicated to the service of our patients and their families creating a memorable experience through compassion, respect, and kindness.”
Job Summary
The Patient Representative Coordinator serves patients and Medical Location staff by identifying the best method to schedule patients' flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients.
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Welcomes and greets patients/clients/visitors to the department in a helpful and friendly way; determines the purpose of visit and directs them to appropriate person or department(s).
Schedules patient flow to the clinic based on predetermined appointment arrangements to allow the medical center to serve an adequate number of patients.
When scheduling appointments, PRC screens patients for updated demographics, new patient visits or update registration and informs patients of adequate information that must be presented at time of visit.
Compile and record medical charts, reports, and correspondence.
Interview patients to complete insurance and privacy forms.
Receive insurance co-pay payments and post amounts paid to patient accounts.
Schedule and confirm patient appointments, check-ups and physician referrals.
Answer telephones and direct calls to appropriate staff.
Ability to work in a fast-paced environment.
Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Assist with daily patient flow in areas as needed.
Verifies patients by reading patient identification.
Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
Communicates observations of a patient's status to nurse-in-charge.
Responsible for ordering medical supplies according to the department's needs.
Able to rotate weekends, holidays, shifts and center location according to company needs.
Participates in meetings of staff and department meetings.
Shares acquired knowledge and learning.
Consistently reports for duty on time.
Keeps patient's information private and limits conversation of a personal nature in patient's presence.
Degree of teamwork and cooperation with personnel from other departments.
Check medical records and follow up obtaining missing results prior to the patient's appointment.
Perform other duties as assigned by the supervisor.
Qualifications
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Education
High School Graduate or equivalent.
Required Experience
1+ years of experience in the medical field.
Customer Service skills and training.
Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
Required Licenses and Certifications
N/A
Required Knowledge, Skills, and Abilities
Basic Computer Skills.
Ability to work in a fast-paced environment.
Consistently reports for duty on time.
Preferred Qualifications
3+ years of experience in customer service and the medical field preferred.
Relevant or any other job-related vocational coursework preferred.
Financial Responsibilities
This position does not currently handle physical money or negotiates contracts.
N/A
Budget Responsibilities
This position does not have budget responsibilities.
N/A
Languages
English
Advanced
Spanish
Preferred
Creole
Preferred
Travel
Able to rotate weekends, holidays, shifts and center location according to company needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please indicate with an X the frequency for the activities that apply to the essential functions of the job based on the chart below. Please select Not Required for physical demands that aren't essential to job performance.
Working Condition
Not Required
Occasionally
(1-33%)
Frequently
(34-66%)
Constantly
(67-100%)
Must be able to travel to multiple locations for work (i.e.
travel to attend meetings, events, conferences).
X
May be exposed to outdoor weather conditions of cold,
heat, wet, and humidity.
X
May be exposed to outdoor or warehouse conditions of loud
noises, vibration, fumes, dust, odors, and mists.
X
Must be able to ascend and descend ladders, stairs, or other equipment.
X
Subject to exposure to hazardous material.
X
Standardized Patient (Part-Time)
Patient access representative job in San Antonio, TX
Wears a hospital gown with only undergarments underneath to simulate a real-life patient. Is physically examined by students and faculty as part of the medical student's learning experience. Is video and audio recorded and/or observed live through an observation window or video monitor. Simulates all aspects of health scenarios, including the medical history of the current problem, affect/behavior, and physical findings in a standardized, accurate, and reliable manner.
Position Summary
The Standardized Patient (SP) is trained to portray the role of a patient, family member, or other to allow student learners to practice physical exam skills, history taking skills, communication skills, and other exercises. The SP will often be physically examined by students and faculty as part of the medical students learning experience. The SP must maintain a professional manner when interacting with students, faculty, supervisors, peers, and UIW partners. The Standardized Patient reports to Clinical Outreach & Standardized Patient Manager. The Standardized Patient (part-time) works on an as needed basis and may work a few times per year or a few times per month. This position is located at University of Incarnate Word's School of Osteopathic Medicine at Brooks City Base in South San Antonio, TX.
Physical Demands
Ability to lift up equipment (i.e., small mannequin trainer) up to 15 lbs. Ability to remain stationary (sit or lay on examining table) for long periods of time for periods of up to 4 hours or up to 9 hours depending on the OSCE .
Preferred Qualifications
Prior experience as a standardized patient in a medical school environment.
Patient Finacial Representative Senior
Patient access representative job in San Antonio, TX
Patient Financial Representative Senior- Onsite Monday-Friday 8 hours
CHRISTUS Santa Rosa Patient Financial Service Office 4803 NW Loop 410, , San Antonio, TX, 78229
No longer require HS/GED verification - Client submission doc should have merged PDF file with Non clinical cover sheet with formatted resume. No need for Education doc
Hospital collections, denials, reimbursement exp is a must
Roles & Responsibilities
This position is a back up for business office functions, providing work coverage for the various operational work units in the RCBS organization. This includes billing, collections, reimbursement validation, cash posting, mail handling, scanning, sorting, assembly, copying, faxing, and data entry functions. In addition, this position provides training to Associates on RCBS processes as required by the Manager to support new and existing Associates.
MAJOR JOB RESPONSIBILITIES
Provides back up coverage and support for various positions within RCBS as assigned by the manager
Provides coaching and mentoring for associates on transactional processes assigned by the manager
And all other duties assigned.
Minimum Qualifications
Requirements:
Healthcare exp is a must have. Prefer minimum of 2 years experience with insurance billing, collections, payment, and reimbursement verification and/or refunds Professional and effective written and verbal communication required. Experience working within a multi-facility hospital business office environment preferred.
Patient Registration Coordinator
Patient access representative job in Canyon Lake, TX
Career Growth Opportunities, Health Benefits, Paid Time Off
Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.
We're committed to a culture of values.
We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our core values are built on a foundation of treating our patients, and team members and work - like GOLD!
What we do matters. We are passionate. We work as a team. We stand for excellence-always.
Interested in joining our team?
BENEFITS & PERKS:
401(k)
Health (PPO/HSA), Vision, Dental,
Disability insurance (STD/LTD)
Accident Insurance
Life Insurance
Employee, Spouse, and Child Life Insurance Options
Paid Time Off
Holiday Pay
Hep B and CPR Certifications
Company provided Polos
Career Growth Opportunities
Company provided online learning courses
Competitive Compensation
Paid training
Employee fun days
Holiday celebrations
Employee Assistance Program (EAP)
Perks @ Work, Employee Discount Program
Employee, Spouse, and Child Life Insurance Options
Accident Insurance
THE POSITION: The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!
ESSENTIAL DUTIES:
Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to establishes guidelines
Verifying insurance and frequencies when needed.
This greeter will assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned
REQUIREMENTS:
High school diploma or GED preferred.
** Dental Experience is Required **
OTHER QUALIFICATIONS:
Customer Service Skills - must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker - ability to prioritize and address multiple demands concurrently.
Communication - must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset - the ability to work within a team for the good of the patient.
Positive Problem Solver - ability to think on your feet and find solutions to a variety of unique issues.
Schedule and Location:
Monday-Friday
Canyon Lake Smiles
CDP is an Equal Opportunity Employer
Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Internal ID: CDP100
Patient Care Coordinator-San Antonio, TX
Patient access representative job in San Antonio, TX
Estes Audiology, part of AudioNova 5282 Medical Dr. Suite 150 San Antonio, TX 78229 Current pay: $19.00-21.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator-San Antonio, TX
Patient access representative job in San Antonio, TX
Estes Audiology, part of AudioNova
5282 Medical Dr. Suite 150 San Antonio, TX 78229
Current pay: $19.00-21.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
Scheduling Specialist - PRN - Baptist M&S Imaging Administrative Office
Patient access representative job in San Antonio, TX
Responsible for scheduling and pre-registering patients for imaging procedures. Communicates all relevant information and preparation instructions to the patient. IS IN OFFICE, NOT REMOTE. Shift Schedule: Day Shift Hours: Varies High school diploma or GED
Professional telephone etiquette and customer service skills
Medical Office and/or medical insurance experience preferred
Microsoft Office
Referral Coordinator/ Insurance Verification Representative
Patient access representative job in San Antonio, TX
Join the Winning Team!! Insurance specialists wanted for a busy medical practice. Candidates should have a positive attitude, strong work ethic, and be a team player.
Hours:
Monday-Friday 7:30am- 4:30pm
Essential Functions:
Verifies insurance eligibility and benefits of prospects/ referrals and determines rate requirements as it relates to in or out of network coverage on a daily basis in an accurate and timely manner
Communicates patient benefits in a timely manner using the appropriate systems and associated software application as found in patient notes, tasks, workflow, email and or phone calls
Documents and forwards patient deductible, out-of-pocket expense, life-time maximum, and patient responsibility to agency in an accurate and timely manner
Reviewsand replies to urgent requests in a timely and accurate manner
Obtains all authorization as needed from payer for services ordered/requested in a timely manner
Documents specific details related to the authorization including effective and end dates using the appropriate system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email
Maintain patient confidentiality, HIPAA compliance
Serves as a liaison between the clinic and the payer on a regular basis
Coordinates and communicates within regarding any changes or updates from the payer in a timely manner
Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner
Problem solves independently before referring issues to the Supervisor/Manager for resolution
Performs eligibility and or similar, comparable, or related duties as may be required or assigned
Adheres to policies/procedures of organization
Ability to maintain regular attendance is an essential function
Attend meetings as required
Requirements
Successful Candidate Should Possess:
High-School Diploma with additional certifications and/or experience
Basic and advanced insurance knowledge (plans, copays, deductibles, coinsurance, etc.)
Medical billing/coding experience
Medical procedure authorizations experience or ability to learn
Excellent oral and written communication skills
Excellent organizational/time management and analytical skills
Intermediate to advanced computer skills
Mathematical aptitude
Self-starter, Team player
Ability to prioritize workload and multi-task
Attention to detail
Demonstrated ability to work independently and as a team player
Punctuality, Reliability and Honesty
Positive, pleasant attitude, neat appearance and flexibility
Registrar
Patient access representative job in San Antonio, TX
BASIS San Antonio Northeast is seeking a Registrar to join our bright, passionate team! Visit **************************************************** to learn more about us! WE ARE NATIONALLY RANKED BASIS Curriculum Schools have been consistently ranked among the best schools in the United States. It is a reflection of the quality of the BASIS Curriculum, dedication of our expert educators, and hard work of incredible students. Our schools offer students an education that prepares them according to the highest, most rigorous international standards.
Overview
This role will provide support services to the school's faculty and staff in order to meet the mission of BASIS Schools. In this role, the Registrar is primarily responsible for managing all systems related to student enrollment and records.
Primary Job Responsibilities:
* Organizing and managing registration of new and returning students
* Managing records of current students and reporting to department of Education
* Manages all family communication around enrollment reconciliation.
* Works with student enrollment team to coordinate and implement office technology and communication systems.
* Managing student information system (PowerSchool)
* Manage student registration software (School Mint)
* Coordinating student enrollment and withdrawal process
* Manage, report, and ensure compliance with student health records and testing/screening.
Coordinate with registrar assistant on attendance and responsibilities of registrar office.
Required Qualifications:
* Bachelor's degree or minimum of 3 years administrative experience
* Ability to obtain a valid fingerprint clearance card
* Proficiency in Microsoft Office
Preferred Qualifications:
* Experience with children
* Experience with Texas School registration is a HUGE plus!
* Strong communication and interpersonal skills
* Thrive in a fast-paced, achievement-oriented learning environment
Benefits and Salary:
* Pay for this position is competitive and dependent on education and experience
* BASIS offers a comprehensive benefits package including but not limited to:
* Employer paid medical and dental insurance
* Vision insurance
* PTO
* Ability to add dependents
* 401k with partial match that grows over time
* Employee Assistance Program
* Childcare Savings Opportunity (KinderCare tuition discount)
About BASIS Ed
The BASIS academic program is consistently ranked among the top 10 programs nationally and is competitive on an international scale. The mission of BASIS Schools is to provide an academically excellent and rigorous liberal arts college preparatory education to all Lower and Upper School students.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX.
* As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.
Registrar
Patient access representative job in San Antonio, TX
Job Description
BASIS San Antonio Northeast is seeking a Registrar to join our bright, passionate team!
Visit **************************************************** to learn more about us!
WE ARE NATIONALLY RANKED BASIS Curriculum Schools have been consistently ranked among the best schools in the United States. It is a reflection of the quality of the BASIS Curriculum, dedication of our expert educators, and hard work of incredible students. Our schools offer students an education that prepares them according to the highest, most rigorous international standards.
Overview
This role will provide support services to the school's faculty and staff in order to meet the mission of BASIS Schools. In this role, the Registrar is primarily responsible for managing all systems related to student enrollment and records.
Primary Job Responsibilities:
Organizing and managing registration of new and returning students
Managing records of current students and reporting to department of Education
Manages all family communication around enrollment reconciliation.
Works with student enrollment team to coordinate and implement office technology and communication systems.
Managing student information system (PowerSchool)
Manage student registration software (School Mint)
Coordinating student enrollment and withdrawal process
Manage, report, and ensure compliance with student health records and testing/screening.
Coordinate with registrar assistant on attendance and responsibilities of registrar office.
Required Qualifications:
Bachelor's degree or minimum of 3 years administrative experience
Ability to obtain a valid fingerprint clearance card
Proficiency in Microsoft Office
Preferred Qualifications:
Experience with children
Experience with Texas School registration is a HUGE plus!
Strong communication and interpersonal skills
Thrive in a fast-paced, achievement-oriented learning environment
Benefits and Salary:
Pay for this position is competitive and dependent on education and experience
BASIS offers a comprehensive benefits package including but not limited to:
Employer paid medical and dental insurance
Vision insurance
PTO
Ability to add dependents
401k with partial match that grows over time
Employee Assistance Program
Childcare Savings Opportunity (KinderCare tuition discount)
About BASIS Ed
The BASIS academic program is consistently ranked among the top 10 programs nationally and is competitive on an international scale. The mission of BASIS Schools is to provide an academically excellent and rigorous liberal arts college preparatory education to all Lower and Upper School students.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Notice of Non-Discrimination: In accordance with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Title II of the Americans with Disabilities Act of 1990, the Boy Scouts of America Equal Access Act and applicable state law, BASIS* does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX.
*As used in this policy, the term "BASIS" refers to: BASIS Educational Group, LLC, BASIS Schools, Inc., BTX Schools, Inc., BDC, A Public School, Inc., BBR Schools, Inc., and all affiliated entities.
Pharmacy Care Coordinator
Patient access representative job in San Antonio, TX
Large medical managed company is looking for Pharmacy Care Coordinator's! This is for a contract to hire position in San Antonio TX. This role provides support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met.
Work Location: 19500 IH 10 W, BLDG 1, San Antonio, TX, USA, 78257
Pay: $20.00/hr (Paid weekly)
Contract to Hire : 10/20/25 - 01/30/26
Hours: 8:00AM - 5:00PM / Mon -Fri (40 hours/week)
Job Summary:
The Pharmacy Care Coordinator (PCA) will effectively support the successful implementation and execution of all pharmacy programs and processes. The PCA will provide support to the pharmacy staff to ensure applicable program processes and operational responsibilities are met. The PCA will be responsible for determining eligibility of members applying for the Medical Assistance Program (MAP). This position will also provide support in troubleshooting any member issues identified by the pharmacy staff during member outreach calls.
Responsibilities:
Handles escalated pharmacy inquiries across multiple communication channels (phone, portal, email, etc.) and coordinates initial MAP enrollment screening and administrative prep for clinical staff.
Manages in-bound/out-bound calls for scheduling, screenings, reminders, census tracking, and distributing materials to clinical teams or patients.
Processes program applications by initiating, modifying, or terminating assistance and collecting eligibility info confidentially and accurately within deadlines.
Ensures quality communication by providing accurate information, requesting supplemental documents, and maintaining up-to-date knowledge of program requirements.
Supports operational efficiency by meeting productivity standards, assisting with projects and reports, and delivering exceptional customer service to all stakeholders.
Qualifications:
High School Diploma or GED required.
Two (2) years of administrative support experience.
At least six months experience in a medical setting.
Basic knowledge of Microsoft Office products, including Word and Outlook.
Must be able to work independently, with some supervision and direction from manager.
Must possess and demonstrate excellent organizational skills, customer service skills, and verbal and written communication skills to include but not limited to patients, physicians, clinical staff, contracted providers and managers.
Must maintain and demonstrate a high degree of professionalism to include both personal conduct and appearance at all times.
Possess medical terminology knowledge base.
Preferred Qualifications:
Certified Medical Assistant training or certification preferred.
Two (2) or more years of experience in a physician's clinic or hospital preferred.
Bilingual language proficiency (English/Spanish).