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Patient access representative jobs in South Milwaukee, WI - 624 jobs

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  • Customer Service Representative

    Connect Search, LLC 4.1company rating

    Patient access representative job in Milwaukee, WI

    Hours: 8:00am - 4:30pm, Monday-Friday Compensation: $19-22/hour Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k) This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment. Key Responsibilities Process customer orders received by phone, email, fax, or mail Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products Introduce new or alternative products when applicable using proactive selling techniques Respond to customer inquiries and resolve issues Follow up with customers regarding order status and resolution Negotiate and process resolutions Provide assistance and price quotes and complete required documentation to place orders into production Required Skills & Experience 3+ years of recent high-volume call center experience Ability to calculate discounts and percentages and apply basic algebra concepts
    $19-22 hourly 1d ago
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  • Customer Service Representative

    Graff 3.6company rating

    Patient access representative job in Oak Creek, WI

    GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
    $29k-37k yearly est. 1d ago
  • Scheduler

    Sharp Turn Products

    Patient access representative job in Oconomowoc, WI

    Company Name: Sharp Turn Products, LLC Scheduler About Us Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team. About the Role The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m. What You'll Be Doing Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making. Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals. Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands. Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity. Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs. Communicate directly with customers regarding incoming orders and delivery status of jobs in process. Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance What We're Looking For Prior experience in a manufacturing or industrial environment required. Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination. Strong computer skills, including proficiency with Microsoft Office applications. Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers. Experience working with ERP systems and/or workforce scheduling software preferred. Strong organizational skills with exceptional attention to detail. Ability to manage changing priorities and meet deadlines in a fast-paced production environment. Our Total Rewards Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
    $30k-53k yearly est. 1d ago
  • Customer Service Representative

    Spectrum Staffing Services/Hrstaffers Inc.

    Patient access representative job in Elm Grove, WI

    This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.
    $29k-38k yearly est. 4d ago
  • Customer Service Representative

    Americold Logistics, LLC 4.7company rating

    Patient access representative job in Jefferson, WI

    Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
    $29k-37k yearly est. 4d ago
  • Insurance Customer Service Rep - Vernon Hills

    The Auto Club Group 4.2company rating

    Patient access representative job in Vernon Hills, IL

    TheAutoClubGroupisseekingan Insurance CustomerServiceRepresenative (FieldServiceRepresentative)who willprovideahighlevelofsupporttothe InsuranceAgencyandmembersby servicingexistinginsuranceaccounts. ADAYINTHELIFEofan Insurance CustomerServiceRepresenative (FieldInsuranceServiceRepresentative) Perform retention calls, process applications, renewals, amendments, resolve customer problems, as well as selling membership and financial products (credit cards) Provide price quotes on all insurance products and factor in all applicable rules (underwriting, business, etc.) and discounts to complete the sale Take insurance payments (initial, installment, lapse, or reinstatement) Respond to customers' insurance inquiries and explains product features and Auto Club Group service advantages to potential customers for the purpose of promoting and selling various insurance, membership, and financial products Refer to agent when appropriate Recognize and promote cross-sale opportunities within the context of servicing a change to an existing member's policy and provide efficient processing of customer policies, endorsements, and status and coverage changes in accordance with state rules and corporate policies and procedures Provide customer assistance through the performance of sales processing activities and assists management and agents when applicable Conduct outbound promotional and retention call activities per management request and provides general promotion of Auto Club Group products and services following established guidelines Participate in a team environment to promote customer satisfaction and consistent service following the customer service model Receive and resolve member/customer complaints and seeks assistance from management in complaint resolution as necessary Participate in office events developed to generate insurance revenue, improve member awareness of products, and support local community activities Fulfill, maintain and service insurance policies Respond to inquiries regarding insurance availability, eligibility, coverage. Prepare insurance proposals, policy changes, transfers, and billing clarification Contact members or insureds regarding the renewal of delinquent memberships, late premium payments and to solicit reinstatements in the event of policy cancellations Verify new business applications Refer relevant members/insureds to other lines of business (i.e. Travel and Life) Process insurance and membership payments Update electronic member information Maintain filing systems and provide other general Agency support RequiredQualifications: Must be able to work Monday-Friday from 8:30am-5:30pm with 1 rotating Saturday a month. ACurrentProperty&CasualtyInsurancelicense (or be willing to obtain it prior to starting) Mustqualify,obtain,andmaintainallapplicablestatelicensesandappointmentsrequiredforsellingand/orservicing AutoClubGroup Membershipproducts. SuccessfulcompletionofCustomerService,Insuranceand Membershiptrainingwithin6monthsofhire HighSchoolDiplomaorequivalent Work Environment Work in a temperature-controlled office environment. Willingness and ability to work irregular hours to include weekends, holidays, and community events. Why Choose AAA The Auto Club Group (ACG) HOWWEREWARDOUREMPLOYEES Startinghourlywageof$23.00-$25.50perhour,basedonexperience ACGoffersexcellentandcomprehensivebenefitspackages: Medical,dentalandvisionbenefits 401k Match Paidparentalleaveandadoptionassistance PaidTimeOff(PTO),companypaidholidays,CEOdays,andfloatingholidays Paidvolunteerdayannually Tuitionassistanceprogram,professionalcertificationreimbursementprogramandotherprofessionaldevelopmentopportunities AAAMembership Discounts,perks,andrewardsandmuchmore Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23-25.5 hourly 2d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in Waukesha, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 1d ago
  • Patient Access Representative-FT-Call Center

    Surgery Partners Careers 4.6company rating

    Patient access representative job in Milwaukee, WI

    Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location. The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference. Why join OIW? Competitive pay Generous PTO program Clinic schedule - no work on evenings/weekends Medical, Dental, Vision, and Life Insurance 401(k) with company match Employee Assistance Program (EAP) Employee discount program Responsibilities: Answer the call-center phone with professional and kind demeanor Complete pre-registration and insurance verification and communicate financial responsibility during patient calls Obtain complete and accurately clinical, demographic, and financial information during the scheduling process Record and verify all forms and insurance information into the EMR Maintain patient confidentiality according to HIPAA guidelines Other duties as assigned Requirements: GED or equivalent 2 years of experience working with insurance preferred 2 years of medical office experience preferred Exemplary work ethic and attendance High compassion and kindness needed for working with patients Strong attention to detail and problem-solving skills Ability to remain professional in high-volume, fast-paced environment Excellent verbal and written communication skills Demonstrate proficiency of Microsoft software products and computer skills EMR software experience is preferred Bilingual, Spanish/English is a plus! The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. Job Type: Full-time Pay: Starts at $18/HR and varies based on experience and education Schedule: 8 hour shift Day shift Monday to Friday Work Location: In person
    $18 hourly 15d ago
  • Patient Access Rep

    Milwaukee Health Services System 3.4company rating

    Patient access representative job in Milwaukee, WI

    The Patient Access Representative is responsible for managing patient appointments, patient information, and payment processing through accurate and timely data entry. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. * Comply with established policies and procedures. * Provide excellent customer service. * Manage appointment schedules to ensure timely patient flow. * Collect mandatory patient information to ensure accurate demographic entry. * Coordinate patient information collection related to Sliding Scale Program. * Verify the needed insurance referral or authorization for services. * Verify insurance eligibility to ensure accurate and timely remittance. * Collect patient payments. * Ensure accurate and timely information exchange with the clinical department. * Balance cash draw to ensure accuracy. * Manage patient communication and correspondence. * Collect data for routine reporting. * Travel as required to attend meetings and seminars. * Accomplish projects as a team member or individual as assigned. * Perform other duties as may be assigned. QUALIFICATIONS: Knowledge of: Basic currency exchange Computer software applications; EPIC, word processing, electronic spreadsheets HIPAA, Medicare/FQHC, Medicaid Medical billing systems; patient/insurance financial management Ability to: Follow through, assume responsibility, and use good judgment. Maintain professionalism under stressful situations. Communicate effectively and diplomatically with patients, external insurance and contracting entities, and facility personnel both orally and in writing. Experience/Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: High School Diploma or GED require MUST HAVE 2 YEARS of Medical Receptionist/ Medical Registration experience. Technical Knowledge: Other Skills: Good oral and written communication. Strong computer literacy Equipment: PC, Laser-jet printers, modem, facsimile machine, computerized voice mail system, and common office machines. Software Knowledge: Windows, MS Office (Word, Excel, Access, PowerPoint), Medical Billing Software PERSONAL CHARACTERISTICS: Possess the ability to establish and maintain professional working relationships with all levels of staff, clients, and the public. Detail-oriented with the ability to work with minimum supervision. Ability to understand and follow verbal and written communication. Willingness to be part of a team unit and cooperate in the accomplishment of departmental goals and objectives. Milwaukee Health Services, Inc. is an equal opportunity employer. Milwaukee Health Services, Inc. does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or veteran status.
    $33k-37k yearly est. 60d+ ago
  • Patient Access Representative I - Emergency Department (Casual)

    CWI Landholdings 3.0company rating

    Patient access representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** At Children's Wisconsin, we're dedicated to providing exceptional care and support to children and families. From the moment they arrive, we strive to create a positive, welcoming, and seamless experience. Our Patient Access Representatives are the first Emergency Departmentouchpoint in that journey, playing a vital role in shaping a stress-free and compassionate environment. This role will welcome and initiate contact with patient families to obtain necessary registration and insurance information. They register patients by following established department guidelines. Ensuring that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. This position requires: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Requires 1 year of experience in customer service. Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-37k yearly est. Auto-Apply 60d+ ago
  • Patient Access Representative

    Cottonwood Springs

    Patient access representative job in Waukesha, WI

    Your experience matters At Rehab Hospital of Wisconsin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. How you'll contribute The Patient Access Representative performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts Competitive paid time off and extended illness bank package for full-time employees Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage Tuition reimbursement, loan assistance, and 401(k) matching Employee assistance program including mental, physical, and financial wellness Professional development and growth opportunities Qualifications and requirements ♦ High School Diploma required. Some college preferred. ♦ Minimum of 2 years' experience in Admitting and/or medical insurance preferred. ♦ Experience in handling patient admissions preferred. ♦ Extensive knowledge of insurance and their benefits and admitting forms. ♦ Proficiency in recording admission reservations. ♦ Management experience preferred. ♦ Basic computer knowledge including Outlook, Excel, PowerPoint and Word ♦ Must be able to read, write, and speak the English language. ♦ Good communication skills. ♦ Ability to work harmoniously with other personnel. ♦ Ability to deal tactfully with patients, hospital staff and the general public. ♦ Med-Surg hospitals and systems (for profit and non-profit) knowledge desired ♦ Must be able to follow written and oral instructions. ♦ Must maintain a professional demeanor and appearance to reflect proper image for the hospital and the board members, medical staff, community leaders and fellow employees. ♦ Must have good organizational skills and analytical ability in order to interpret information, and carry out duties independently. Essential Functions ♦ Processes referrals and coordinates admissions of all hospital patients in an efficient, responsive manner. ♦ Coordinates the flow of information through the admissions process and forwards to appropriate departments for the successful completion of admission. ♦ Collect and record all information necessary for admitting patients. ♦ Immediately notifies appropriate rehab liaison to perform a clinical evaluation. ♦ Completes Insurance Verification Form with benefit and billing information. ♦ Pre- Admit all patients into appropriate EMR/Billing system - obtain correct general information. ♦ Contact patient's insurance to confirm and determine amount of coverage and benefits, deductible due, length of stay and if pre-certification is required. ♦ Obtain Pre-certification for inpatient rehabilitation stay and document necessary information for case management to follow up once patient admits. ♦ Answers telephone promptly and courteously, providing information and completing all referral/intake forms as appropriate for each call. ♦ Notifies appropriate departments of patient's anticipated admission date/time. ♦ Notifies the appropriate personnel of the anticipated arrival time of all inpatients. ♦ Inputs new referrals into EMR for clinical liaison to complete Pre-admission screen ♦ Informs the patient of their verified insurance benefits and refers them to the appropriate finance department for further billing questions. ♦ Creates working patient files to track progress of patient's admission ♦ Maintains confidentiality of patient medical records information in accordance with hospital's defined policies and procedures. ♦ Completes admitting paperwork, obtaining appropriate signatures, reviews information with the patient and family, obtain patient identification and insurance cards for copy. ♦ Coordinates denial information with liaisons for follow-up communication to referral sources, families and physicians. ♦ Backup for liaison communication and referral tracking ♦ Must be cooperative and have the desire to be a team player. ♦ Must recognize and observe confidentiality principles. ♦ Consistently demonstrates the ability to organize tasks in order of priority. ♦ Consistently performs job duties in an independent manner with minimal direct supervision required. ♦ Performs other duties as requested by authorized personnel or as necessary for effective operation of the facility, including emergency situations. ♦ Follow the step by step procedure outlined by Admissions Coordinator when receiving referrals. ♦ Processes referrals and coordinates admissions of all patients in an efficient, responsive manner. Assists with action plan for all pending cases to maximize conversion of referrals to admissions. ♦ Prepares all forms completely and accurately prior to the arrival of all admissions. ♦ Maintains up-to-date statistical data in computer information system within established time frames. ♦ Ensures completion of all referral documentation and maintains filing systems. ♦ Maintains, posts, and distributes an accurate census and referral information to administration hospital staff on a daily basis. ♦ Maintains systems and processes for timely data-entry of pre-admit, admission, and registration of information for inpatients and outpatients. ♦ Compiles daily and monthly statistics for admission, discharges, referrals and denials. ♦ Prepares statistics for corporate report as designated. ♦ Compiles and distributes weekly admissions/discharges list. Monitors pending list daily. ♦ Recognizes problems and assumes responsibility for helping to solve them when they occur. ♦ Seeks supervisory help appropriate in problem solving and assists in implementing solutions. ♦ Ensures patients have a good understanding of their insurance benefits and answers questions as needed. EEOC Statement “Rehab Hospital of Wisconsin is an Equal Opportunity Employer and is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $31k-39k yearly est. Auto-Apply 11h ago
  • Title & Registration Specialist

    The Boat House 4.2company rating

    Patient access representative job in Elkhorn, WI

    🌟 Now Hiring: Title & Registration Specialist🌟 Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. 🌟 What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. 💼 Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
    $24k-29k yearly est. 45d ago
  • Registration Clerk PT

    Waukegan Park District

    Patient access representative job in Waukegan, IL

    The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! Essential functions Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. Answers customer inquiries or directs to appropriate staff as necessary. Responds to the public and District staff inquiries and needs with promptness and professionalism. Registers the public in District programs and explains program details. Works evenings, weekends, and holidays as assigned. Trains and shares safety and other work-related practices with District employees. Receives payments for programs and services. Oversees cash drawer and balance receipts, securing monies and receipts. Opens and prepares the facility for daily operation in accordance with the facility's checklist. Secures and closes the facility in accordance with the facility's checklist. Maintains records and files relating to program registration and other department functions. Maintains reception, front desk, and lobby areas in a neat and organized manner. Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. Reviews daily facility schedule and assists with room setup and take down as needed. Conducts duties in adherence to all safety requirements. Assists with recreation programs and special events as required. Assists staff in the performance of their duties. Performs other duties and responsibilities assigned by the supervisor to support the department or the District. Qualifications Age 16 years and older. Education High school diploma or equivalent (GED) required Experience Minimum six months experience preferred Knowledge, Skills and Abilities Microsoft Office experience in Excel/Word/Outlook Effective and efficient customer service Bilingual English and Spanish preferred Operate job related equipment Demonstrate initiative and responsibility Manage workload and hours with minimal direction Communicate effectively through listening, speaking, writing, and non-verbal cues Develop positive rapport with interpersonal departments, public, vendors, contractors, media and community groups Prioritize work efficiently and effectively Identify problems or challenges and develop and implement solutions Ability to perform basic mathematical and monetary calculations License/Certification Valid and unrestricted driver's license, not including vision restrictions for corrective lenses, preferred First Aid/CPR/AED certification required within one (1) year of hire date Hours: March - August position; Shifts available: Monday-Friday 8:30am-12:30pm and Monday-Friday 12:15pm-4:15pm; Additional scheduled hours may vary based on program needs. Contact: Julia Sanchez Recreation Supervisor ************ *************************** Closing Date: Open until filled.
    $15-16 hourly Easy Apply 10d ago
  • Customer Service Rep - Vernon Hills

    The Auto Club Group 4.2company rating

    Patient access representative job in Vernon Hills, IL

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.Our members know and trust us! Branch Offices house travel, membership, insurancesalesand support employees You will be challenged to drive newbusinesswith competitive products and helpretain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: TheBranchCustomer Service Representativecan be the start of a long-term career with The Auto Club Group.Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE ofa Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representativeswho can promote ACG productsand services, promote customer satisfaction, andparticipatein office events to help generate revenue by improving member awareness of products.As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provide sales and support services to members including greeting, servicing, and selling membership,travel products (car, hotel, basic tour packages, etc.)and (some)banking products. Generateleads, updatemembers on travel and insurance specials,and providetravelinformation Respond to customer inquiries and refer to senior staff or agent whenappropriate Provide cashiering services to memberswhich includes taking and processingpayments forinsurancepolicies(installment,lapseor reinstatement),travelandsale of tickets,and travel money products, processing remittance/depositorytransfersand balancing cashdrawer Receive and resolve member/customer complaints and seekassistancefrom management in complaint resolution whenappropriate Provide administrative support to the travel and/or insurance sales staff during peakperiods Conduct outbound promotional calls for insurance and/or travelproducts Other duties asassigned HOW WE REWARD OUR EMPLOYEES Our Auto Club GroupBranchCustomer Service Representativesearn a competitivehourly wage of $19.00 - $21.50, based on experience,withadditionalincentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: Medical, dental and vision benefits 401k Match Paid parental leave and adoptionassistance Paid Time Off (PTO), company paid holidays, CEO days, and floatingholidays Paid volunteer day annually Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities AAA Membership Discounts,perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma orequivalent WorkExperience: Working in a customer focused environment Providing customer focused service andtimelysolutions to problems MicrosoftOffice applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer servicegoals Successful candidates willpossess: Passion and enthusiasm for working withpeople Basic mathematical calculations to accurately perform monetarytransactions Communicate effectively (verbal and written) with others in a workenvironment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and officefacility Work under pressure in a high volume, fast paced customer service environment Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position.Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19-21.5 hourly 2d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient access representative job in Milwaukee, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts). ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned
    $28k-32k yearly est. 1d ago
  • Patient Access Representative-FT-Call Center

    Surgery Partners 4.6company rating

    Patient access representative job in Milwaukee, WI

    Patient Access Representative- Call Center The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226 As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated Patient Access Rep to join the team at our Wauwatosa location. The Patient Access Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team. Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference. Why join OIW? * Competitive pay * Generous PTO program * Clinic schedule - no work on evenings/weekends * Medical, Dental, Vision, and Life Insurance * 401(k) with company match * Employee Assistance Program (EAP) * Employee discount program Responsibilities: * Answer the call-center phone with professional and kind demeanor * Complete pre-registration and insurance verification and communicate financial responsibility during patient calls * Obtain complete and accurately clinical, demographic, and financial information during the scheduling process * Record and verify all forms and insurance information into the EMR * Maintain patient confidentiality according to HIPAA guidelines * Other duties as assigned Requirements: * GED or equivalent * 2 years of experience working with insurance preferred * 2 years of medical office experience preferred * Exemplary work ethic and attendance * High compassion and kindness needed for working with patients * Strong attention to detail and problem-solving skills * Ability to remain professional in high-volume, fast-paced environment * Excellent verbal and written communication skills * Demonstrate proficiency of Microsoft software products and computer skills * EMR software experience is preferred * Bilingual, Spanish/English is a plus! The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion. Job Type: Full-time Pay: Starts at $18/HR and varies based on experience and education Schedule: * 8 hour shift * Day shift * Monday to Friday Work Location: In person
    $18 hourly 16d ago
  • Pat Access Rep I- .8 FTE, 1st Shift

    CWI Landholdings 3.0company rating

    Patient access representative job in Milwaukee, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors. Minimum Job Requirements Education High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED). Experience Requires 1 year of experience in customer service. Knowledge / Skills / Abilities Exhibits guiding behaviors that reflect Children's values and support our mission and vision. Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team. Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times. Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues. Proficient data entry skills with accuracy and speed Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $31k-37k yearly est. Auto-Apply 20d ago
  • Registration Clerk PT

    Waukegan Park District

    Patient access representative job in Waukegan, IL

    Compensation & Benefits: Expected hiring range $15.00 to $16.00 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Essential functions Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. Answers customer inquiries or directs to appropriate staff as necessary. Responds to the public and District staff inquiries and needs with promptness and professionalism. Registers the public in District programs and explains program details. Works evenings, weekends, and holidays as assigned. Trains and shares safety and other work-related practices with District employees. Receives payments for programs and services. Oversees cash drawer and balance receipts, securing monies and receipts. Opens and prepares the facility for daily operation in accordance with the facility's checklist. Secures and closes the facility in accordance with the facility's checklist. Maintains records and files relating to program registration and other department functions. Maintains reception, front desk, and lobby areas in a neat and organized manner. Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. Reviews daily facility schedule and assists with room setup and take down as needed. Conducts duties in adherence to all safety requirements. Assists with recreation programs and special events as required. Assists staff in the performance of their duties. Performs other duties and responsibilities assigned by the supervisor to support the department or the District. Qualifications Age 16 years and older Education High school diploma or equivalent (GED) required Experience Minimum six months experience preferred Knowledge, Skills and Abilities Microsoft Office experience in Excel/Word/Outlook Effective and efficient customer service Bilingual English and Spanish preferred Operate job related equipment Demonstrate initiative and responsibility Manage workload and hours with minimal direction Communicate effectively through listening, speaking, writing, and non-verbal cues Develop positive rapport with interpersonal departments, public, vendors, contractors, media and community groups Prioritize work efficiently and effectively Hours: Shifts Available: Wednesday 10:45am - 4:15pm; additional hours may be scheduled Thursday-Saturday Contact: Bryan Escobar Cultural Arts Supervisor-Museum Curator ************ ************************** Closing Date: Open until filled.
    $15-16 hourly Easy Apply 10d ago
  • Scheduling Access Rep

    CWI Landholdings 3.0company rating

    Patient access representative job in West Allis, WI

    At Children's Wisconsin, we believe kids deserve the best. Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it's like to work at Children's Wisconsin: *********************************** Job Summary: This role is an active member of the access team and works to welcome patient families to Children's Medical Group for appointment scheduling following the scheduling modules and serves as liaison between patient families and the clinic. This position reports to the CMG Contact Center Supervisor and collaborates with the Regional Access Specialist and clinic leadership for optimal outcomes. Essential Functions: Provides exceptional patient experience by assisting patients, parents, providers and other staff, providing access services following scheduling modules and Patient Experience Promise. Utilizes EPIC scheduling applications and work queues to facilitate appointment scheduling, wait list management, reschedule list, cancelled appointments, registration work queues, patient communication/texting platform and In Basket Review. Support registration of patients and/or legal guardians with a MyChart account and access. Secures appropriate release of information authorization; maintains HIPPA compliance. Enters all registration information accurately and completely per Appointment Scheduling Module and Complete Registration Document. This includes obtaining demographics, proper consent, insurance cards/information, as applicable, etc. Ensures entire checklist is completed. Maintains proficiency with EPIC and other applications or competencies as required. Responsible for understanding and adhering to the Children's Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business. Education: High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required Experience: less than 1 year related work experience in a healthcare setting Preferred Related work experience within a contact/call center setting Preferred Knowledge, Skills and Abilities: Knowledge of medical terminology, medical menu software, medical billing, patient scheduling and business office procedures preferred. Requires excellent interpersonal skills in order to assist patients, parents, and physicians and other staff. Requires good concentration skills in order to serve a variety of people in a fast paced environment and to handle incoming calls in an efficient and accurate manner. Required flexibility in order to prioritize efforts to meet needs of the patients, parents, physicians and other staff. Ability to work independently with limited in-person oversight while meeting quality metrics and identified measures. Requires the ability to sit for extended period of time while performing duties. May be required to stand for extended periods of time and may be required to lift up to 25 pounds. Ability to assist and support other primary care locations as requested by leaders and/or the Children's Medical Group float policy. Required for All Jobs: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. Employment is at-will. This document does not create an employment contract, implied or otherwise. Shift Hours: Monday 7:30A-11:30 or Monday 8A-12P or Monday 8:30A-12:30P Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses:
    $30k-37k yearly est. Auto-Apply 9d ago
  • Registration Clerk PT

    Waukegan Park District

    Patient access representative job in Waukegan, IL

    Status of Employment: Part-Time, Non-Exempt Compensation & Benefits: Expected hiring range $15.00 to $15.50 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures. Essential functions Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate. Answers customer inquiries or directs to appropriate staff as necessary. Responds to the public and District staff inquiries and needs with promptness and professionalism. Registers the public in District programs and explains program details. Works evenings, weekends, and holidays as assigned. Trains and shares safety and other work-related practices with District employees. Receives payments for programs and services. Oversees cash drawer and balance receipts, securing monies and receipts. Opens and prepares the facility for daily operation in accordance with the facility's checklist. Secures and closes the facility in accordance with the facility's checklist. Maintains records and files relating to program registration and other department functions. Maintains reception, front desk, and lobby areas in a neat and organized manner. Operates various office equipment including, but not limited to, computers, copy machines, and fax machines. Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material. Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities. Reviews daily facility schedule and assists with room setup and take down as needed. Conducts duties in adherence to all safety requirements. Assists with recreation programs and special events as required. Assists staff in the performance of their duties. Performs other duties and responsibilities assigned by the supervisor to support the department or the District. Qualifications Age 16 years and older Education: High school diploma or equivalent (GED) required Experience: Minimum six months experience preferred Knowledge, Skills and Abilities Microsoft Office experience in Excel/Word/Outlook Effective and efficient customer service Bilingual English and Spanish preferred Operate job related equipment Demonstrate initiative and responsibility Manage workload and hours with minimal direction Communicate effectively through listening, speaking, writing, and non-verbal cues Develop positive rapport with interpersonal departments, public, vendors, contractors, media and community groups Prioritize work efficiently and effectively Identify problems or challenges and develop and implement solutions Ability to perform basic mathematical and monetary calculations License/Certification Valid and unrestricted driver's license, not including vision restrictions for corrective lenses, preferred First Aid/CPR/AED certification required within one (1) year of hire date Physical, Psychological, Environmental, Cognitive and Safety Considerations The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions Physical Considerations Required to walk, sit, talk, and hear Required to use hands and/or fingers, handle, feel or operate objects, tools, or controls; and reach with hands and arms Required vision abilities for this job: close vision Environmental Considerations Exposed to moderate noise levels Occasionally exposed to various weather conditions Repetitive work (i.e. computer keyboard, writing) Safety Considerations Use good safety awareness and judgment Residency: Employees are encouraged, but not required, to become residents within the boundaries of the Waukegan Park District. Hours: Shifts Available: Monday-Friday-Weekday: Mid-day 9am-5pm; Saturday & Sunday-Weekend: 7am-7pm Contact: Quin Garbett Recreation Specialist of Field House Operations ************ ************************** Closing Date: Open until filled.
    $15-15.5 hourly Easy Apply 10d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in South Milwaukee, WI?

The average patient access representative in South Milwaukee, WI earns between $28,000 and $43,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in South Milwaukee, WI

$35,000

What are the biggest employers of Patient Access Representatives in South Milwaukee, WI?

The biggest employers of Patient Access Representatives in South Milwaukee, WI are:
  1. CWI Landholdings
  2. Ensemble Health Partners
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