Patient access representative jobs in The Villages, FL

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator you will provide services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time, working Monday thru Friday Days. ESSENTIAL DUTIES AND RESPONSIBLITIES: (60%) Scheduling & Insurance Schedules patient examinations according to existing company policy Arranges transportation and hotel accommodations for patients when appropriate Communicates to team any scheduling changes in order to ensure highest patient satisfaction Pre-certifies/Authorizes all exams with patient's insurance company as required Verifies medical necessity on all exams as required Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate (35%) Registration Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Supports Vascular team in order to ensure highest patient satisfaction Acts as liaison between team and the patients waiting for exams Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up Maintains the supply of patient information sheets (5%) Performs other duties as assigned

+ Strong accurate data entry skills + Previous work experience in Specialty Pharmacy or Customer Service preferable + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills **Responsibilities:** + Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting **Experience:** + Strong ability to multi-task and strong time management skills + Ability to function in a high-volume, fast-paced environment + Dependable and strong work ethic + Ability to accept and implement feedback and coaching **Skills:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition **Education:** + High School or bachelor's degree in any field. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

## Data Entry \/ Customer Service Support Representative This role provides data entry and customer service support to assist with overflow needs across multiple teams. The position focuses on accurately creating and updating customer accounts and service cases while delivering responsive support in a fast\-paced, high\-volume environment. (Please see email communication for available shift schedules.) ### Key Responsibilities \- Perform accurate and timely data entry tasks, including creation of accounts and service cases. \- Update and maintain account information received from Medical Billers and related internal sources. \- Provide customer service support to assist with overflow volume from other teams. \- Ensure data accuracy and completeness across all records and documentation. \- Communicate professionally with internal teams and external stakeholders as needed. \- Support special projects and additional assignments as required. Requirements ### Required Qualifications \- Strong, accurate data entry skills with exceptional attention to detail. \- Preferred experience in Specialty Pharmacy or customer service environments. \- Professional\-level computer proficiency, including: \- Microsoft Office applications \- Email and web\-based platforms \- Keyboarding and general data entry skills \- Experience working with individuals in high\-pressure, time\-sensitive situations (via telephone or face\-to\-face) that require problem\-solving, decision\-making, sound judgment, and strong customer service capabilities. \- This experience may be obtained through a combination of professional work and post\-secondary education and does not need to come exclusively from a traditional customer service role. \- Strong multitasking abilities and effective time management skills. \- Ability to perform effectively in a high\-volume, fast\-paced environment. \- Dependable with a strong work ethic. \- Ability to receive, implement, and respond positively to performance feedback and coaching. ### Preferred Experience \- Experience working with databases, CRM platforms, or tracking systems (Salesforce CRM preferred). \- Background in the healthcare or pharmaceutical industry. \- Understanding of the challenges faced by patients managing medical conditions. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"701525260","FontFamily":"PuviRegular","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Health Care"},{"field Label":"Salary","uitype":1,"value":"21\/hr"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"City","uitype":1,"value":"Maitland"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32751"}],"header Name":"Patient Access Specialist","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00278007","attach Arr":[],"custom Template":"2","is CandidateLoginEnabled":true,"job Id":"**********43304136","FontSize":"15","google IndexUrl":"https:\/\/shyft6.zohorecruit.com\/recruit\/ViewJob.na?digest=4LHo2XQ5oyhVijP8sJZzNQqPfjK0.tsmvv71xdV2Eqs\-&embedsource=Google","location":"Maitland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"gtloydb12b817bb144ea18a13c074504d2abd"}

Job DescriptionDescription: The Patient Engagement Specialist is responsible for supporting the recruitment and pre-screening of potential clinical trial participants. This individual plays a key role in patient communication, recruitment strategies, and study-specific engagement to ensure successful enrollment and a positive participant experience. The role requires high levels of organization, professionalism, and collaboration across departments. Responsibilities Explain study details to prospective participants clearly and compassionately. Conduct phone screenings using IRB-approved scripts. Respond promptly to participant questions and escalate complex inquiries to the Recruitment Director. Develop positive and trusting relationships with participants to encourage continued engagement. Coordinate with the Recruitment Director on advertising and outreach plans. Conduct thorough chart reviews to identify eligible patients per protocol criteria. Maintain communication with coordinators regarding availability and potential challenges. Represent Renstar positively during sponsor and CRO interactions to encourage future collaborations. Requirements: Skills Excellent written and verbal communication skills. Strong organizational and problem-solving abilities. High attention to detail and ability to manage multiple tasks simultaneously. Compassionate, ethical, and professional in all interactions. Knowledge of GCP, HIPAA, and clinical trial protocol requirements. Experience in patient recruitment or clinical research preferred.

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals. We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us! Role Description We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience. What you'll do You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You: Provide warm and friendly client interactions Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home Ensure paperwork, consents, and insurance information is collected and complete Managing the client schedule: You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs You anticipate schedule needs days and weeks in advance You schedule client appointments in real-time as well as those made through our online platform Insurance, payment, and billing : Perform verification of benefit checks with insurance companies Manage and collect client copays and payment balances Discuss and set up payment plans with client Front of the house management: Work with the team to ensure the office is ready, set up, and prepared for the day Collaborate on inventory, keeping the office pristine, and other tasks as they arise Manage phone triage as necessary, coordinating between team members Qualifications Customer service and hospitality experience strongly preferred and highly desirable Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field Proficiency with Google Suite or Microsoft Office Products Strong computer skills; preferred familiarity with EMRs Tendency to organize and create structure in a fast-paced, dynamic environment Attributes You love interacting with people, practicing excellent communication and interpersonal skills You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude You are exceptional at managing many tasks and do not feel overwhelmed by multitasking You focus on the details and are able to organize and prioritize them along the way You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement You thrive in highly collaborative, fast-paced environments Benefits Competitive compensation Health; dental & vision, with an HSA/FSA option 401(k) with employer match Paid time off Paid parental leave Diana Health Culture Having a growth mindset and striving for continuous learning and improvement Positive, can do / how can I help attitude Empathy for our team and our clients Taking ownership and driving to results Being scrappy and resourceful

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step! We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision. Work Schedule: Monday - Friday 7am to 4pm Rotating Saturdays Work Location: 2730 Dora Ave. Tavares, FL Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Job Responsibilities: Observe and report any performance, compliance or staffing related issues to supervisors Manage and monitor patient flow, wait times, inventory levels and information logs Monitor monthly productivity reports and report any deviations as necessary Address any customer service related issues in a prompt and respectful manner Promote team work, cohesiveness and effective communication among coworkers Perform blood collections by venipuncture and capillary techniques for all age groups Collect specimens for drug screens, paternity tests, alcohol tests etc. Perform data entry of patient information in an accurate and timely manner Process billing information and collect payments when required Prepare all collected specimens for testing and analysis Administrative and clerical duties as necessary Travel to additional sites when needed Job Requirements: High school diploma or equivalent Minimum 1 year of experience as a phlebotomist Prior experience is a leadership position is a plus Phlebotomy certification from an accredited agency is preferred In depth knowledge of phlebotomy duties, responsibilities and techniques Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Reports To: Center Manager Shift Schedule: Monday-Friday, 7:00am-4:00pm Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. What you will do: * Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances * Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, * Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements * High school diploma or general education degree (GED) equivalent. * Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. * Experience with Electronic Medical Records (EMR) systems, required. * Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. What we offer: Competitive compensation, comprehensive health, vision and dental coverage, life and other ancillary insurance plans, employer matched 401(k), tuition reimbursement, pet insurance, paid holidays and PTO, supportive management, and a great working environment. We encourage all prospective candidates to learn more about National Spine & Pain Centers by viewing our website at **************************** Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Patient Services Coordinator (Registration) Location: Inverness, FL Job Type: Full-Time Company: Radiology Associates Join our team and make a difference in patient care every day! About Us Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare. Position Overview We are seeking a full-time Patient Services Coordinator to join our fast-paced outpatient imaging center in Inverness, FL . In this role, you'll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner. Key Responsibilities Greet and assist patients in a courteous and professional manner Collect copays, deductibles, and outstanding balances Review scheduled appointments and radiology orders for accuracy Verify insurance information and obtain necessary authorizations Accurately enter demographic and insurance data into the system Answer multi-line phones and direct calls appropriately Provide excellent customer service, addressing patient needs and questions Qualifications High School Diploma or GED required Minimum 1 year of experience in a medical office or healthcare setting Strong computer and data entry skills Excellent communication and customer service abilities Knowledge of medical terminology preferred Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus Benefits Radiology Associates offers a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Paid Time Off (PTO) and Paid Holidays Company-Paid Life and AD&D Insurance Employee Assistance Program (EAP) Travel and Identity Theft Protection Employee Recognition Programs 401(k) Retirement Program Employee Referral Bonus Program Additional Information Equal Opportunity Employer - We comply with all applicable federal, state, and local laws. Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment. E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.

Monash IVF Group are leading the future of reproductive care At Monash IVF Group we're trying to change the way society thinks and acts in relation to their fertility. We're removing stigmas, empowering people to make better decisions and to take action earlier. Ultimately, we are trying to improve everyone's chance of having a family. The reality is, we know starting a family isn't always easy. It can take real bravery by our patients, and a lot of empathy and support from our Monash IVF Team. That's why it's so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. A role with unique responsibilities You will be the first-person patients meet when they engage with our clinic. With exceptional service, underpinned by compassion and attention to detail, you will directly enhance the patient experience. Your responsibilities include: * Delivering exceptional admin services to all internal and external stakeholders * Ensuring best-in-class patient experience at all times * Providing general administrative support to the team * Managing patient bookings and monitoring clinic appointments * Triage incoming calls and emails * Accurate data entry into the patient management system * Generate financial quotes and conduct financial chats with patients * Processing and quoting medical billing in line with clinic requirements Are you the ideal candidate for us? Ideally you will bring the following: * Experience with monitoring a phone switchboard in a professional manner * Knowledge of medical terminology (desirable) * Excellent communication skills and consistently applied throughout all communication channels * Ability to apply the 5E patient experience principles- empathy, entrust, engage, empower, expectation * Exceptional computer and IT skills, Microsoft Office Suite essential * Strong attention to detail * Ability to work cohesively within a multi-disciplinary team * Superior time management skills with proven ability to multitask * A willingness to embrace the Monash IVF Group principles - Care, Collaborate, Communicate, Commitment, Create. Why work for us? At Monash IVF Group, we are more than just a workplace -we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting edge technology meets compassionate care. We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities to help you advance your career. Monash IVF Group values each and every one of our employees Leading the evolution of care means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits, including the following: * A Learning & Development Framework that supports your professional development * Participation in an annual Mentor Program * Ability to join our team of Peer Support Champions * Access to a contemporary Employee Assistance Program for employee wellbeing; physical, mental, social and financial. * Discounts on MIVFG fertility and ultrasound services * Paid IVF Leave * Paid Parental and Partners Leave * Access to Fitness Passport Gym Membership * Celebrate successes through our Internal Recognition Program. * Benefit from our Employee Referral Program when you bring great talent onboard. If you're ready to join the brave leaders of reproductive care, please follow the link below. Closing Date: 2 January 2026 (if not filled prior) Lizzy Herbert HR Business Partner ****************************** All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.

at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect all team members and report all findings to the appropriate manager. Administer routine inspections to maintain the accurate inventory of all cannabis products. Manage and supervise the activities of patient advocate staff Ensure that all Procedures are updated in store to provide the best practice for staff and patients Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. Ensure Key performance Indicators are captured Manage daily financial reporting requirements and oversee all cash handling procedures. Develop and maintain a schedule of all patient advocate staff Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. Ensure traceability of product is maintained from reception to final sale Receive, check and enter inventory into NAV when shipments arrive Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office Close attention to detail Excellent time management skills High energy, customer focused, and proactive Strong customer service skills Ability to work efficiently with employees, customers, government agencies, and the public Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must be 21 Years of Age Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions Able to accommodate scheduling that may include varied shifts, weekends, and some holidays Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine The person in this position must be able to remain in a stationary position when checking in patients or when operating the register The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry Frequently communicates with other staff via Walkie Talkie or Headset Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care. A growing organization, AssistRx views our people as our strongest asset. Join us as we continue to make a difference.... The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Insurance Verification Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications. Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers Verify patient specific benefits and document specifics including coverage, cost share and access/provider options Identify any coverage restrictions and details on how to expedite patient access Document and initiate prior authorization process and claims appeals Report any reimbursement trends or delays in coverage to management Requirements In-depth understanding and experience with Buy & Bill, Major Medical & Pharmacy Benefit Coverage. 2 to 5 years of benefit investigation involving the analysis and interpretation of insurance coverage 3 to 5 years of experience interacting with healthcare providers in regard to health insurance plan requirements Excellent verbal communication skills and grammar Computer literacy/competence Salesforce system experience preferred Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

# Job Description ## Data Entry / Customer Service Support Representative This role provides data entry and customer service support to assist with overflow needs across multiple teams. The position focuses on accurately creating and updating customer accounts and service cases while delivering responsive support in a fast-paced, high-volume environment. (Please see email communication for available shift schedules.) ### Key Responsibilities - Perform accurate and timely data entry tasks, including creation of accounts and service cases. - Update and maintain account information received from Medical Billers and related internal sources. - Provide customer service support to assist with overflow volume from other teams. - Ensure data accuracy and completeness across all records and documentation. - Communicate professionally with internal teams and external stakeholders as needed. - Support special projects and additional assignments as required. Requirements### Required Qualifications - Strong, accurate data entry skills with exceptional attention to detail. - Preferred experience in Specialty Pharmacy or customer service environments. - Professional-level computer proficiency, including: - Microsoft Office applications - Email and web-based platforms - Keyboarding and general data entry skills - Experience working with individuals in high-pressure, time-sensitive situations (via telephone or face-to-face) that require problem-solving, decision-making, sound judgment, and strong customer service capabilities. - This experience may be obtained through a combination of professional work and post-secondary education and does not need to come exclusively from a traditional customer service role. - Strong multitasking abilities and effective time management skills. - Ability to perform effectively in a high-volume, fast-paced environment. - Dependable with a strong work ethic. - Ability to receive, implement, and respond positively to performance feedback and coaching. ### Preferred Experience - Experience working with databases, CRM platforms, or tracking systems (Salesforce CRM preferred). - Background in the healthcare or pharmaceutical industry. - Understanding of the challenges faced by patients managing medical conditions.

Job DescriptionDescription: Reports To: Center Manager Shift Schedule: Monday-Friday, 7:00am-4:00pm Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. What we offer: Competitive compensation, comprehensive health, vision and dental coverage, life and other ancillary insurance plans, employer matched 401(k), tuition reimbursement, pet insurance, paid holidays and PTO, supportive management, and a great working environment. We encourage all prospective candidates to learn more about National Spine & Pain Centers by viewing our website at **************************** Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Title: Patient Services Coordinator Location: Ocala, FL Job Type: Part Time (Monday, Friday and Saturday) Company: Radiology Associates of Ocala About Us Radiology Associates of Ocala is a leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive, professional environment. Join a collaborative, purpose-driven team making a real impact in the Ocala community through innovation in healthcare. Position Overview We are seeking a part-time Patient Services Coordinator to join our fast-paced outpatient imaging center. In this role, you will be the first point of contact for patients and play a vital part in ensuring a smooth and positive patient experience. You'll be responsible for accurately collecting and entering patient demographic and insurance information, verifying insurance details, and providing exceptional customer service. Key Responsibilities • Greet patients and collect copays, deductibles, and any outstanding balances• Review scheduled appointments and radiology orders for accuracy• Answer multi-line phone system and direct calls appropriately• Verify insurance information and ensure all necessary authorizations are obtained• Accurately enter demographic and insurance data into the system• Provide excellent customer service to patients, addressing questions or concerns professionally Qualifications • High School Diploma or GED required• Minimum of 1 year experience in a medical office or healthcare setting• Strong computer and data entry skills• Excellent customer service and communication skills• Knowledge of medical terminology preferred• Understanding of Medicare, Medicaid, PPOs, and HMOs is a plus Benefits Radiology Associates of Ocala offers a competitive and comprehensive benefits package, including:• Affordable Medical, Dental, and Vision Insurance• Paid Time Off (PTO) and Paid Holidays• Paid Life and AD&D Insurance• Employee Assistance Program (EAP)• Travel Assistance and Identity Theft Protection• Employee Recognition Programs• 401(k) Retirement Program• Employee Referral Bonus Program Additional Information Equal Opportunity Employer - We comply with all applicable federal, state, and local laws.Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment.E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.

Reports To: Center Manager Shift Schedule: Monday-Friday, 7:00am-4:00pm Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. What we offer: Competitive compensation, comprehensive health, vision and dental coverage, life and other ancillary insurance plans, employer matched 401(k), tuition reimbursement, pet insurance, paid holidays and PTO, supportive management, and a great working environment. We encourage all prospective candidates to learn more about National Spine & Pain Centers by viewing our website at **************************** Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Job Description Job Title: Patient Services Coordinator Job Type: Part Time (Monday, Friday and Saturday) Company: Radiology Associates of Ocala About Us Radiology Associates of Ocala is a leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive, professional environment. Join a collaborative, purpose-driven team making a real impact in the Ocala community through innovation in healthcare. Position Overview We are seeking a part-time Patient Services Coordinator to join our fast-paced outpatient imaging center. In this role, you will be the first point of contact for patients and play a vital part in ensuring a smooth and positive patient experience. You'll be responsible for accurately collecting and entering patient demographic and insurance information, verifying insurance details, and providing exceptional customer service. Key Responsibilities • Greet patients and collect copays, deductibles, and any outstanding balances • Review scheduled appointments and radiology orders for accuracy • Answer multi-line phone system and direct calls appropriately • Verify insurance information and ensure all necessary authorizations are obtained • Accurately enter demographic and insurance data into the system • Provide excellent customer service to patients, addressing questions or concerns professionally Qualifications • High School Diploma or GED required • Minimum of 1 year experience in a medical office or healthcare setting • Strong computer and data entry skills • Excellent customer service and communication skills • Knowledge of medical terminology preferred • Understanding of Medicare, Medicaid, PPOs, and HMOs is a plus Benefits Radiology Associates of Ocala offers a competitive and comprehensive benefits package, including: • Affordable Medical, Dental, and Vision Insurance • Paid Time Off (PTO) and Paid Holidays • Paid Life and AD&D Insurance • Employee Assistance Program (EAP) • Travel Assistance and Identity Theft Protection • Employee Recognition Programs • 401(k) Retirement Program • Employee Referral Bonus Program Additional Information Equal Opportunity Employer - We comply with all applicable federal, state, and local laws. Drug-Free & Tobacco-Free Workplace - We are committed to a safe and healthy environment. E-Verify Participant - We participate in E-Verify to confirm work eligibility in the U.S.