Post job

Patient access representative jobs in Thomasville, GA - 173 jobs

All
Patient Access Representative
Customer Service Representative
Patient Care Coordinator
Patient Service Coordinator
Patient Coordinator
Patient Service Representative
Medical Receptionist
Registration Coordinator
Registrar
Front Desk Coordinator
Central Scheduler
Scheduler
  • Customer Service Representative- (ERP Experience Preferred)- Thomasville, Ga

    Check-Mate Industries 4.5company rating

    Patient access representative job in Thomasville, GA

    Customer Service Representative Thomasville, Georgia ESSENTIAL FUNCTIONS: Includes, but may not be limited to the following Customer Service Representative establishes relationship with customers by communicating and resolving issues. Customer Service Rep is responsible for order entry and/or maintenance for assigned accounts in ERP system (PLEX) Customer Service Representative reviews plant delivery schedules versus requested dates and resolves any conflicts. Tracks and communicates any changes and potential service issues to the customer. Customer Service Representative communicates order confirmations, changes and cancellations to both customers and internal CMI/CMINT team members. Customer Service Representative informs sales and operations of any unresolved service issues; Recommends corrective action to customer issues as necessary. Customer Service Representative reviews orders after shipment for billing accuracy and any quantity item errors. Customer Service Representative manages the issuing of credits, return authorizations and pallet returns. Customer Service Representative reviews inventory usage on stocked items, identifies and communicates items that have not tracked to plan. Customer Service Representative communicates customer complaints to Operations, Planning, Quality Control, and Upper Management. Customer Service Representative ensures that any customer complaints have been resolved in a satisfactory manner obtaining guidance/approval from supervisor when necessary. Customer Service Representative communicates with Planners, Sales, Purchasing and Plant Management as needed. Customer Service Representative prepares necessary reports for Plant Management and customers such as inventory and open order reports and tracks shipments associated with invoices Customer Service Representative processes plant claims which include any deductions for shortages, quality issues and any miscellaneous items. Customer Service Representative files any customer paperwork such as shipping documentation or customer orders in a timely fashion. Customer Service Representative communicates quote requests to purchasing, sales, and estimating. Provides last-known order prices and quantities and completes component pricing spreadsheets with the assistance of purchasing. Customer Service Representative forwards quotes from estimating to the customer. Customer Service Representative works with plant management and upper management to help solve production or customer related issues. Performs other duties as assigned. MINIMUM REQUIREMENTS High School Diploma or GED from Accredited Institution of Higher Learning Manufacturing experience strongly preferred Prior customer service preferred. Microsoft Office Suite - basic to above average computer skills including Excel ERP experience preferred Ability to perform basic quantitative skills required, Ability to work with all areas of the business including plant and sales personnel. Professional verbal and written communication Strong customer service advocacy and problem-solving skills EOE/AA/M/F/VET/D
    $23k-31k yearly est. Auto-Apply 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Care Coordinator - Valdosta-Thomasville/Thomas County

    Community Service Board of Middle Georgia-Peo, Ltd.

    Patient access representative job in Thomasville, GA

    The Community Service Board of Middle Georgia is dedicated to providing those we serve with quality innovative behavioral healthcare in a recovery-based environment. CSB of Middle Georgia is recognized as a state leader in comprehensive behavioral healthcare providing integrated cost-effective services. CSB of Middle Georgia is located in Dublin, Georgia, and the agency currently serves residents of Bleckley, Dodge, Johnson, Laurens, Montgomery, Pulaski, Telfair, Treutlen, Wheeler, and Wilcox counties in Georgia; and in our Ogeechee Behavioral Health Division, serving residents of Burke, Emanuel, Glascock, Jefferson, Jenkins, and Screven counties in Georgia. We value Quality, Professionalism, Person-Centered, Recovery, Teamwork, Improvement, Accountability, Management of Practicing Information, Wellness, and Financial Stability. LOCATION: Thomas County (Valdosta/Thomasville, GA) - Please note that travel over multiple counties is required! The Community Service Board of Middle Georgia's HOPE IC3 department is seeking a qualified individual to serve as a Care Coordinator for the Intensive Customized Care Coordination (IC3) Program! Our Care Coordinators serve youth and families in need of customized, coordinated care to discover the underlying needs of the family by building upon the strengths of the family and their support. The Care Coordinator will also be responsible for engaging with assigned families and their formal and informal support to determine all needs and strengths. Care Coordinators use learned knowledge to create a team to produce innovative strategies to address the identified underlying needs of the individuals served. The Care Coordinator will work with all involved to ensure this team moves in the same direction, everyone stays informed and monitors needs and progress. Responsibilities of the Care Coordinator: Builds effective relationships with individuals of diverse cultural beliefs, lifestyles and backgrounds Maintain a caseload of 10 families at any given time, ensuring they receive the proper care and attention needed that coincides with their treatment plan Develops and delivers case presentations to parents, families and upper management, to ensure that all remain up to date regarding the care of the individual served Analyzes complex information, defining and resolving problems as they appear Partners with family service providers with lived experiences to assist with the care of individuals served Effectively communicate a family's story by understanding and relaying their hope for the future Here are some of the things we require: High School Diploma/GED Equivalent (All Bachelor level and unlicensed care coordinators must be supervised by a licensed mental health professional.) Minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with a history of mental health Valid Georgia Driver's License Effective verbal and written communication skills Strong interpersonal skills and the ability to work effectively with diverse communities Ability to work independently and in collaboration with others Experience with Microsoft 365 Office Products Ability to organize, prioritize and meet deadlines accordingly Here's what would put you over the top: Bachelor's Degree in a related field (Social Work, Psychology, Human Services, Etc.) Previous experience with Direct Care Coordination Benefits of Working with CSB of Middle GA: As a member of our team, you will enjoy our total rewards package to help secure your financial future and preserve your health and well-being, including: Medical, Dental & Vision Plan Options! Generous Paid-Time Off Policy with Flexibility Companywide! 401(k) Plan with Company Match! Short- & Long-Term Disability Plans! Access to our Employee Assistance Program (EAP)! Paid Training Time! Opportunities for Career Growth & Advancement! & So Much More! At this time, CSB of Middle Georgia will not sponsor a new applicant for employment authorization for this position. ** Final pay rate will be dependent on a combination of qualifications such as experience and education. ** 40 Hour Work Week, Flexible Schedule Monday - Friday with occasional weekends as needed. Hours may vary depending on the served individuals' needs.
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • Ambulatory Patient Access Representative

    Southwell, Inc.

    Patient access representative job in Sylvester, GA

    DEPARTMENT: SWC Sylvester OBGYN FACILITY: Sylvester WORK TYPE: Full Time SHIFT: Daytime The Ambulatory Patient Access Representative (APAR) is responsible for coordinating communications occurring at the clinic. The APAR is responsible for the paperwork involved with registering patients and for keeping up with new and changing insurance matters as well as IT updates and workflow changes. The APAR receives supervision from the Clinic Manager. Works closely with Patient Access Services System Coordinator to keep up with current guidelines in the registration process, as well as patient financial services to keep up with basic changes for the collection process. Provides customer service to patients and their families, visitors, physicians, coworkers, and other medical and non-medical personnel. RESPONSIBILITIES: * Knows emergency codes and calmly announces. * Keeps clinic supplied with forms for daily use and downtime procedures and replenishes as needed. * Handles scheduling, needed follow ups, and referrals for patients. * Handles confidential information with discretion for the patient, family, and/or co-worker. * Maintains cleanliness in the department. * Makes needed copies of chart when patients is referred for continuity of care. * Protects patient's valuables as directed in policies and procedures. * Follows policies related to informed consent, confidentiality, patient rights, and access to chart and advances directive information. * If familiar with process to request interpreter or with interpreter equipment within the clinic. * Answers phone calls and provides assistance to patients, referring physician offices, and others who may call, transfers calls to appropriate personnel and/or takes messages. * Maintains integrity of medical records. * Performs basic clerical duties such as filing, mailing, faxing, and copying. * Assist in ordering office supplies as requested. * Demonstrates courtesy and respect towards patients and family members. * Communicates clearly and appropriately with physician, APPs and Clinic Manager. * Assists clinic manager with environmental audits as requested. * Works appointment call system reports and contacts patients as needed for appointment reminders. * Receives payments from patients and distributes receipts as applicable. * Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified. * Understands and adheres to: TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information. * Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position. * Offers suggestions on ways to improve operations of department and reduce costs. * Attends all mandatory education programs. * Improves self-knowledge through voluntarily attending continuing education/certification classes. * Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements. * Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department. * Volunteers/participates on hospital committees, functions, and department projects. * Manages resources effectively. * Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. * Makes good use of time so as to not create needless overtime. EDUCATION: * High School Diploma or Equivalent in Education specialization: OTHER INFORMATION: One (1) year of hospital or physician practice experience preferred. Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.
    $24k-31k yearly est. 8d ago
  • Standardized Patient Coordinator (Clinical Learning Center - Medicine)

    Florida State University 4.6company rating

    Patient access representative job in Tallahassee, FL

    Department College of Medicine, Clinical Learning Center Responsibilities * Coordinates all aspects of the Standardized Patient (SP) Program in the Clinical Learning Center (CLC) to provide encounters that allow students/residents to practice and be evaluated. Oversees and assists with orientation, training, evaluation and quality improvement and assurance of the SPs by monitoring SP portrayal and documentation accuracy and counseling to improve performance. * Manages data within the SP Program to include the collection and analysis of data, preparation of reports and payments, assessing SP performance and provisions of data to faculty evaluation of student performance. Maintains and prints reports as requested by the Director of the CLC. * Assists in preparing for, and coordinating, the CLC and FOSCE (formative objective student clinical examination)/OSCE (objective student clinical examination) sessions, as requested by the Director of the CLC, including software programming for student and faculty evaluation. * Assists with Outreach & Advising SSTRIDE Summer Camp; provides visiting groups with tours of facilities including Harvey sessions and interactions as health care providers, etc. * Responsible for exam rooms being equipped with appropriate books, medical supplies and equipment and maintains sufficient inventory levels. * Performs outreach marketing services to increase awareness of SP Program at FSU College of Medicine. In addition, recruits and manages the SPs. * Promotes an atmosphere of teamwork in accomplishing the mission and goals of the FSU COM to include participating in the delivery of academic support services for special projects or in meeting key departmental deadlines. Other related duties as deemed by the Director of the CLC. Qualifications Bachelor's degree and two years of experience; or high school diploma/equivalent experience equal to six years. (Note: post-high school education can substitute for experience at the equivalent rate.) Contact Info Debra Danforth (**************************) Main number ************** University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Low $50,000's, commensurate with experience/education. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. This position is being readvertised as Open Until Filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
    $50k yearly Easy Apply 60d+ ago
  • Patient Access & Revenue Specialist

    Barnes Drug Stores of Valdosta

    Patient access representative job in Valdosta, GA

    The Patient Access & Revenue Specialist plays a critical role in ensuring patients experience seamless, timely, and compassionate care across Home Medical Equipment (HME) services by applying respiratory clinical expertise to support patient access, documentation accuracy, and reimbursement readiness. Serving as a cross-functional connector between RT clinical teams, the intake team, authorization, billing, and customer service, this role identifies and resolves barriers to care, prevents avoidable delays and denials, and ensures payor compliance to support timely start-of-care and accurate reimbursement. This role also provides day-to-day supervision and support of the intake team to ensure consistency, accountability, and workflow excellence; while remaining a non-field, office-based position focused on access and revenue cycle performance. How We Take Care of our Patient Access & Revenue Specialist Competitive, market-based compensation and benefits that include: Health, dental, vision insurance + ancillary choices as well Teladoc services (provided at no cost) $50,000 Life insurance (provided at no cost) Employee Assistance Program (provided at no cost) 401K retirement + company match Short- & long-term disability 15 days paid vacation 8 Paid Holidays 40 paid volunteer hours Bereavement time off Quarterly company events Patient Access & Revenue Specialist Essential Functions Facilitate new patient onboarding in collaboration with intake and RT clinical teams. Provide functional supervision and support to the intake team, including workflow oversight, prioritization, and problem escalation. Ensure intake processes align with payor requirements, documentation standards, and start-of-care timelines. Ensure timely insurance eligibility verification and benefit coverage for HME services. Submit prior authorizations, manage renewals, and support appeal documentation for HME therapies. Apply RT clinical knowledge to review documentation (testing results, physician notes, orders) to ensure medical necessity and payor compliance prior to submission. Support peer-to-peer preparation by providing clinical documentation context and rationale. Partner with RT field teams to identify and close documentation gaps that delay start-of-care. Communicate clearly and empathetically with patients regarding insurance requirements, authorizations, and financial responsibility. Collaborate with billing and reimbursement teams to prevent and resolve HME-related denials. Monitor claims status and partner with collectors to support timely payment. Identify and escalate recurring payor, documentation, or system issues impacting cash flow or patient access. Track and monitor pending authorizations, start-of-care delays, and documentation deficiencies. Serve as a liaison between RTs, revenue cycle, intake, and customer service teams. Recommend process improvements to reduce errors, rework, delays, or denials. Assist with training or onboarding related to HME documentation, authorization workflows, or payor requirements. Investigate and resolve patient, provider, or payor concerns related to access or billing. Deliver high-touch service and compassionate communication throughout the patient journey. Requirements Patient Access & Revenue Specialist Minimum Qualifications and Skills Active Respiratory Therapist (RT or RRT) license required. 2+ years of experience in healthcare revenue cycle, prior authorization, billing, intake, or related roles. Experience in Home Medical Equipment (HME), DME, or home respiratory services are strongly preferred. Prior supervisory or team lead experience preferred Strong understanding of insurance benefits, payor requirements, and claims workflows related to HME. Knowledge of oxygen, PAP, and ventilator documentation and medical necessity standards. Experience working within EHR and revenue cycle systems. Detail-oriented with strong communication, problem-solving, and follow-through skills. Demonstrated ability to collaborate across clinical and operational teams. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Patient Access & Revenue Specialist Success Factors Effective cross-functional collaboration. Ability to identify and resolve barriers proactively. Empathetic and clear communication with patients and payors. Commitment to process improvement and compliance. Patient Access & Revenue Specialist Working Conditions Primarily office-based with prolonged periods of sitting at a desk and working on a computer Occasional extended hours to meet deadlines or resolve urgent issues. Must be able to work in a fast-paced environment with frequent interaction across teams. The Barnes Difference For those looking for a workplace that is as compassionate with its staff as it is with its patients - Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family committed to outstanding care, community spirit, and meaningful impact. Our history exists simply because of the people committed to delivering on our driving purpose - We Take Care of People. ™ A Legacy of Caring - Join forces with a healthcare pioneer! Experience how we have earned the trust of countless families through over a century of unwavering dedication to nurturing health and happiness. A Culture of Empathy - Dive into an environment where patients' wellness journeys shape our business. Your empathy and insights are valued, heard, and pivotal in crafting holistic care experiences. Community Engagement - Engage with local endeavors, enrich lives, and witness firsthand the difference you make every day. We provide 40 hours of volunteer time off to allow you to get involved with our communities in a personal way. Our commitment to our communities has led to raising over $800,000 for those we serve since 2009. Daily Fulfillment - Your experience will be much more than a paycheck. It is the gratification of knowing your work profoundly improves lives, contributing to delivering compassionate care for those we serve. Exceptional Teamwork - Your purpose is shared with a group of passionate, talented, and supportive colleagues who work together to deliver a transformative impact and legendary customer service. You will find a second family here. Deep Roots - Become a part of a fourth-generation family business whose success has always been measured by the number of lives we impact and not by the earnings of outside shareholders. Ready for a career that nourishes your soul as you nurture others? Your opportunity is here, with a family that cherishes your ambitions as much as you do. Step into your role at Barnes Healthcare. Apply now and join with us as we continue our history of doing what we do best - We Take Care of People. ™
    $24k-31k yearly est. 3d ago
  • Patient Care Coordinator

    Paradigm Development Group 4.3company rating

    Patient access representative job in Valdosta, GA

    The Patient Care Coordinator Registered Nurse job consists of Registered Nurse who assist our doctors. The Registered Nurse in this department monitors patients and diagnosis as well as updates data. The Patient Care Coordinator will collaborate with a multidisciplinary team to improve patient outcomes. Also, the Patient Care Coordinator will serve as a role model by actively participating in the process of continuous professional development, teaching and learning across the healthcare continuum. Within this position, the Registered Nurse will provide specialized nursing care excellent customer service, critical care nursing by motivated, competent, and professional nursing staff. Patient Care Coordinator Job Requirements: Current RN License in State of Georgia CPR required Charge Nurse experience in related specialty area preferred Ability to work well individually and as a team leader or member Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques Ability to read and interpret policies, standards, and think critically evaluating patient care issues Strong clinical nursing skills in assessment, planning, intervention and evaluation POSITION SUMMARY Ensures the delivery of quality patient care on a shift and provides patient care through implementation of the nursing process of all age groups cared for on the unit. . Coordinates patient's plan of care with physicians and other disciplines. . Maintains an atmosphere which ensures South Georgia Medical Center's mission, vision, values, code of conduct, goals, policies and standards are consistently supported and enforced. Manages shift within established budgetary parameters. Supervises, manages and actively assists in staff development on assigned shift. KNOWLEDGE, SKILLS & ABILITIES . Current RN license in the State of Georgia. Current Healthcare Provider CPR required. Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred. Ability to work well individually and as a team leader or member. Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication. . Ability to lead and develop others individually and as a team. . Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors. Ability to operate clinical equipment, computer and telecommunications devices. Demonstrated current knowledge of patient care, leadership, and management principles. South Georgia Medical Center is a not-for-profit medical system dedicated to be the leader in improving the health, wellness and quality of life in the community. With 418 licensed beds and more than 300 affiliated physicians and 2,600 employees, SGMC, its campuses, and affiliates provide a broad range of high quality healthcare services. SGMC is located in Valdosta, Georgia and serves 380,000 residents across a 15-county service area. SGMC was established to care for the sick and injured, regardless of sex, race, creed, color, nationality, handicap or disability. As a self-supporting medical system, SGMC proudly provides care for the sick and injured with no local tax support. Because SGMC is publicly owned and operated, any earnings are reinvested back into the system's facilities and services. This also allows SGMC to fund valuable outreach and education programs that benefit local students, seniors, the uninsured and many others. Required Skills KNOWLEDGE, SKILLS & ABILITIES 1. Current RN license in the State of Georgia. 2. Current Healthcare Provider CPR required. 3. Previous experience in nursing, including: Relevant clinical experience required. Leadership, supervision, and/or management experience preferred. 4. Ability to work well individually and as a team leader or member. 5. Demonstrated ability to assess and adapt to new situations, think critically, manage priorities and utilize problem-solving techniques, and demonstrate appropriate verbal, non-verbal and behavioral communication. 6. Ability to lead and develop others individually and as a team. 7. Ability to communicate clearly with, and care for diverse population of patients/family units of all ages, a variety of cultures, and/or persons occasionally exhibiting stressed behaviors. 8. Ability to operate clinical equipment, computer and telecommunications devices. 9. Demonstrated current knowledge of patient care, leadership, and management principles. JOB CODE: 27212311
    $24k-35k yearly est. 60d+ ago
  • Patient Access Representative - Call Center Agent

    Revel Staffing

    Patient access representative job in Tallahassee, FL

    Confidential Healthcare Organization is seeking a highly motivated Patient Access Representative - Call Center Agent to join our growing patient services team. This is an exciting opportunity to work in a fast -paced healthcare environment where you'll be the first point of contact for patients and provider teams. Key Responsibilities Answer, document, and route a high volume of inbound patient calls (800+ daily) with accuracy and efficiency. Provide outstanding customer service while gathering and verifying patient information. Ensure calls are routed correctly to over 10 provider teams while maintaining a positive patient experience. Maintain confidentiality and compliance with HIPAA and all organizational policies. Qualifications High School Diploma or equivalent required; Associate's Degree in Medical Terminology, Health Care Management, or related field preferred. Certification Required: MediClear certification (or equivalent healthcare compliance credential) is required Minimum 1 year of customer service experience, preferably in a healthcare call center or patient access setting. Excellent verbal and written communication skills, strong attention to detail, and ability to multitask in a fast -paced environment. Preferred Skills 2+ years of high -volume call center experience within healthcare. Knowledge of medical terminology and insurance verification. Compensation & Benefits Competitive hourly pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off, retirement plan, and career growth opportunities.
    $25k-33k yearly est. 48d ago
  • Medical Receptionist

    Partnership Health Center 4.1company rating

    Patient access representative job in Valdosta, GA

    Job DescriptionSalary: Partnership Health Center is a charitable primary care clinic located in Valdosta, GA. Our mission is to provide medical and dental care to South Georgias uninsured. We are seeking a Part-Time Medical Receptionist to join our excellent medical team. The qualified candidate will: Greet our patients with a warm and welcoming attitude Answer multiline telephone system Schedule appointments Check patients in and out Scan documents into charts Effectively communicate, taking into consideration the unique personalities of each individual Accept payment and reconcile cash drawer Accomplish various daily desk tasks Qualifications High school diploma or equivalent Medical Assistant preferred Basic computer skills Previous experience in a medical office setting preferred Previous experience with Epic software a plus Schedule Monday through Friday evenings. Possibly weekends. Working under 20 hours a week. Perks All employees are also qualified to receive free care from our primary care clinic.
    $30k-34k yearly est. 10d ago
  • Patient Services Coordinator

    Centerwell

    Patient access representative job in Madison, FL

    Become a part of our caring community and help us put health first The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 specializes in explaining complex medical terminology in simple, understandable terms, helping patients grasp their medical conditions and available treatment options. By facilitating clear communication, The Patient Services Coordinator 3 ensures that patients' concerns and questions are effectively conveyed to the medical team. • Manage schedules for all patients, including supervisory visits. • Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits. • Reschedule declined or missed visits and process reassigned and rescheduled visits. • Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval. • Assist with weekly case conferences. • Receive calls from field staff and refer clinical questions to the Branch Director as necessary. • Maintain the client hospitalization log, including entering coordination notes. • Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate. • Verify visit paper notes in the scheduling console as needed. • Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report. • Assist with the internal transfer of patients between branch offices. • Additional duties may vary by branch census and are subject to the discretion of local leadership Use your skills to make an impact Required • 1 year of Home Health experience Preferred • Prior packet review / QI experience • Coding certification Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $40k-52.3k yearly Auto-Apply 60d+ ago
  • Coordinator, Admission/Registration (19811)

    Florida Agricultural and Mechanical University 4.2company rating

    Patient access representative job in Tallahassee, FL

    Florida A&M University's Office of Admissions is pleased to announce the acceptance of qualified applcications for the Coordinator, Admission/Registration (Regional Transfer & FTIC Recruiter) vacancy. Responsibilities Implement a region-based recruitment strategy targeting both transfer learners and FTIC students using data to guide outreach priorities and market expansion; Build and maintain relationships with community college advisors, transfer center directors, high school counselors, principals, career academies, military education offices, and workforce partners; Represent FAMU at college fairs, high school visits, community college events, instant-admit programs, campus tours, and virtual information sessions; Provide individualized guidance to prospective students, transfer and FTIC, on admissions requirements, scholarship opportunities, financial aid, program pathways, residency, transcript submission, and next steps; and conduct presentations, workshops, and recruitment events highlighting FAMU's academic strengths, student experience, and transfer- and FTIC-friendly pathways. Collaborate with Academic Affairs including deans, department chairs, and program coordinators to communicate program updates, promote discipline-specific pathways, and support targeted academic recruitment; Maintain accurate recruitment data, visit reports, and communication logs within the University's CRM system; Assist in planning and executing on-campus and regional yield events, including Destination FAMU programs, transfer previews, and admitted student experiences; Partner with community colleges and high schools to support articulation agreements, 2+2 pathways, early college/dual enrollment pipelines, and aligned academic pathway maps; Achieve performance goals related to inquiries, applications, admits, enrollment yield, and market penetration across both transfer and FTIC segments; and serve as a responsive resource for prospective students, families, counselors, and institutional partners in the assigned region. Minimum Qualifications Bachelor's degree in appropriate area of specialization and two years of related experience; or master's degree in appropriate area of specialization. Recommended Competencies Ability to evaluate applicant information and determine eligibility; Ability to demonstrate excellent customer service skills; Ability to communicate effectively, verbally and in writing; Knowledge of admissions, registration and graduation requirements; Ability to gather, interpret, report, and/or edit information; Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations; Ability to utilize problem solving skills; Ability to evaluate process effectiveness and develop change or alternatives; Ability to strategically plan and serve as a catalyst for organizational change, cultivate a shared vision with others, and motivate others to transfer vision into action; Knowledge of the principles and practices of student program planning, development, and evaluation; Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices; and Ability to establish and maintain effective working relationships. Pay Plan This is an Administrative and Professional (A&P) position. Conditions of Employment Successful candidate is subject to a pre-employment screening which includes a review of criminal records, reference checks and verification of education. An official college transcript, a high school diploma, or other educational documents must be submitted, where applicable, at the time of employment. Only United States (U.S.) citizens or aliens who have a legal right to work in the U.S. are eligible for employment. Federal law requires proof of your authorization to work in the United States. You will be required to provide proof of your identity and employment eligibility within three (3) days of employment. Section 110.1128, Florida Statutes, prohibits employment by the State (including re-hire after a break in service) of any male born after October 1, 1962, who failed to register with the Selective Service System, under the provisions of the U.S. Military Selective Service Act, during the person's period of eligibility (ages 18 through 25). Additionally, if currently employed by the State, this law prohibits the promotion of such person. You may be required to provide documentation. How To Apply Applicants are required to complete the online application with all applicable information. Applications must include all work history and education details even if attaching a resume. If you are a current FAMU employee, you must apply through Self Service in iRattler. This search is being conducted under Florida law, including the Sunshine law and Public Records law. Reasonable Accommodation If you require a reasonable accommodation pursuant to the Americans with Disabilities Amendment Act (ADAA), please contact the Office of Equal Opportunity Programs at ************** at least ten (10) days prior to the start of the event. If you are hearing or speech impaired, please contact the University by calling TDD via FRS **************. Equal Opportunity/Access Florida A&M University is an Equal Opportunity Employer.
    $25k-30k yearly est. 4d ago
  • Patient Service Representative II

    Advanced Urology Institute LLC 4.5company rating

    Patient access representative job in Tallahassee, FL

    Job DescriptionDescription: The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Acts as a resource to patient services staff, providing guidance on more complex issues/concerns. Actively participates in problem solving and identifying improvement opportunities. Welcomes and greets all patients and visitors, in person or over the phone. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.) Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 2-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $28k-33k yearly est. 29d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Patient access representative job in Tallahassee, FL

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-32k yearly est. 15d ago
  • Care Coordinator (IDD Pilot Program)

    Independent Living Systems 4.4company rating

    Patient access representative job in Tallahassee, FL

    Job Description We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations. About the Role: The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate. Minimum Qualifications: With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities: Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field. Bachelor's degree in field other than social science Registered Nurse (RN) licensed to practice in the state of Florida. Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities. Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis. Preferred Qualifications: Master's degree in social work, public health, or a related discipline. Certification in care coordination or case management (e.g., CCM, CCRC). Experience with Medicaid waiver programs or other disability support services. Familiarity with behavioral health interventions and supports. Responsibilities: Serve as the primary point of contact for the enrollee and their authorized representatives. Assess needs, identify care gaps, and develop a person-centered support plan. Coordinate services and care across the continuum and facilitate communication with providers and community resources. Provide education and support on available resources and self-advocacy. Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
    $25k-33k yearly est. 19d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Patient access representative job in Tallahassee, FL

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 31d ago
  • Patient Coordinator

    Dermafix Spa

    Patient access representative job in Tallahassee, FL

    Our spa is seeking a dedicated and passionate Spa Sales Consultant to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Spa Sales Consultant, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills.
    $25k-35k yearly est. Auto-Apply 60d+ ago
  • Scheduler

    Layton Construction Company 4.8company rating

    Patient access representative job in Midway, FL

    The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion. Responsibilities Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting. Develop an understanding of project scopes and contracts. Communicates with Owner to assure customer satisfaction or implements corrective action when needed Provide scheduling analysis for delays and impacts to identify and mitigate project risk. Ensures that project teams are aware of and properly responds to risks relative to schedule and delay Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc. Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation Conducts monthly schedule project audits Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field Supports a positive and inclusive work environment Qualifications EXPERIENCE/EDUCATION Bachelor's degree in Construction, Engineering, Architecture, or related field 3-8 years relevant experience Or equivalent combination of education and experience Understanding of Earned Value Management System Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance. Benefits The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program] Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. EEO Statement: The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at stobuildinggroup.com . We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics .
    $40k-60k yearly est. Auto-Apply 60d+ ago
  • Pre-Access Central Scheduler PRN

    Intermountain Health 3.9company rating

    Patient access representative job in Tallahassee, FL

    Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. **Essential Functions** + Utilize multiple systems to perform all scheduling functions as needed. + Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance + Providing patients with preparation and location information. + Correctly collecting and inputting patient data into the system. + Validating patient insurance and explaining benefits as needed. + Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. + Acting as a mentor for new hires as needed. + Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. + Performs other duties as assigned. **Skills** + Customer Service Etiquette + Basic Medical Insurance Knowledge + Intermediate Computer Operating Knowledge + Multi-Channel Phone Experience + 30+ WPM Typing Speed + Active Listening + Reading Comprehension + Critical Thinking + Active Learning + Complex Problem Solving **Qualifications** + High school diploma or equivalent OR (4) years of revenue cycle experience. + Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience. "Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings." The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington **Physical Requirements** + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. **Location:** Peaks Regional Office **Work City:** Broomfield **Work State:** Colorado **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $24.99 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $28k-32k yearly est. 55d ago
  • Assistant Registrar (VLD)

    Wiregrass Georgia Technical College 3.1company rating

    Patient access representative job in Valdosta, GA

    , go to the pdf file here ************ easyhrweb. com/JC_Wiregrass/job descriptions/Assistant Registrar--FT--VLD 011326. pdf
    $22k-24k yearly est. 2d ago
  • Patient Services Coordinator

    Centerwell

    Patient access representative job in Madison, FL

    **Become a part of our caring community and help us put health first** The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills. The Patient Services Coordinator acts as a vital link between clinical staff and patients, along with their families and caregivers. Responsible for scheduling, organizing and managing all aspects of a patient's healthcare maintenance and treatment. The Patient Services Coordinator 3 specializes in explaining complex medical terminology in simple, understandable terms, helping patients grasp their medical conditions and available treatment options. By facilitating clear communication, The Patient Services Coordinator 3 ensures that patients' concerns and questions are effectively conveyed to the medical team. - Manage schedules for all patients, including supervisory visits. - Schedule discharge visits, OASIS Collection, recert visits, and Transfer to Inpatient Facility (TIF) OASIS collection visits. - Reschedule declined or missed visits and process reassigned and rescheduled visits. - Prepare and edit weekly agent schedules, perform initial review for productivity/geographic issues, and forward for approval. - Assist with weekly case conferences. - Receive calls from field staff and refer clinical questions to the Branch Director as necessary. - Maintain the client hospitalization log, including entering coordination notes. - Send electronic logs to all office, field, and sales staff. This may include receiving lab reports, assessing for normality and distributing as appropriate. - Verify visit paper notes in the scheduling console as needed. - Run all scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report. - Assist with the internal transfer of patients between branch offices. - Additional duties may vary by branch census and are subject to the discretion of local leadership **Use your skills to make an impact** Required - 1 year of Home Health experience Preferred - Prior packet review / QI experience - Coding certification **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $40k-52.3k yearly 60d+ ago
  • Medical Office Receptionist | FSU BehavioralHealth

    Florida State University 4.6company rating

    Patient access representative job in Tallahassee, FL

    Department FSU College of Medicine | Florida Medical Practice Plan FSU BehavioralHealth 2507 Callaway Rd Tallahassee, FL 32303 Responsibilities Act as first point of contact to patients that walk in or call to schedule an appointment. Schedule patient healthcare appointments for multiple clinics. Utilize facility protocols to determine appropriate placement of patients based on presenting problem. Answer all calls according to FSU BehavioralHealth policies and procedures in a timely and professional manner. Screen incoming phone calls, answer routine questions and forward inquiries to appropriate departments. Assist in monitoring the schedule and removing patients from appointments when they do not show within the allotted time slot. Schedule waiting patients in the no show appointment slots according to appointment guidelines. Maintain communication with nursing staff regarding unscheduled patients and patients that appear to need care prior to the first available appointment. Verify patient insurance eligibility status and register patient in Electronic Medical Record (EMR). Provide information and support to patients regarding available healthcare services. Direct patients to appropriate departments/offices to facilitate problem resolution regarding fees, insurance, immunizations, questions for providers, etc. Direct patient to other services such as health promotion services and specialty clinics, as appropriate. Cancel/reschedule appointments according to facility appointment guidelines. Initiate telephone encounters for triage nurses to return calls to patients regarding questions or concerns. Communicate appropriate information to supervisors and providers as necessary. Check patients in and out in a professional, timely, and hospitable manner while following clinic check-out and cash handling policies. Greet patients, ensure insurance, pre-certifications and prior authorizations are correctly entered. Accurately enter all charges and payments from the provider encounter form into the electronic medical record. Collect copayments, prepayments, bad debt, self-pay balances and other payments at the time of service. Appropriately balance deposits, checks, and credit card systems. Balance and close batches daily (100% accuracy) with appropriate secondary verifier. Demonstrate knowledge of third-party payors, billing, accounts receivable functions and payment codes. Attend and participate in scheduled departmental meetings and other meetings or committees as directed. Attend in-service presentations, training and mandatory education programs. Maintain appointment statistical data and prepare reports as directed by supervisor. Promote an atmosphere of teamwork in accomplishing the mission and goals of the Florida Medical Practice Plan, Inc. Exhibit a willingness to float to all areas of need for administrative support including check in, check out, referrals or other administrative area as deemed necessary. Maintain confidentiality of all personal health information. Assure that information is maintained, handled, and released in accordance with applicable federal and state statutes and clinical policies, procedures and protocols. Qualifications * High school diploma/equivalent and two years of experience. (Note: post-high school education can substitute for experience at the equivalent rate.) * Post-job offer/prior to hire: * Documentation of current PPD (Purified Protein Derivative) test as performed by a qualified physician, reporting negative results within the past six months. * Documentation of physical examination completed by a qualified healthcare provider/physician within the past six months. * Within 30 days or hire: * Documentation of Tetanus immunization within 10 years. * Documentation of Hepatitis B vaccine or positive antibody titer. Preferred Qualifications Ability to take patient vital signs when a Certified Medical Assistant is unavailable. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation, or call FSU Human Resources at **************. Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
    $27k-34k yearly est. 8d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Thomasville, GA?

The average patient access representative in Thomasville, GA earns between $21,000 and $35,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Thomasville, GA

$27,000

What are the biggest employers of Patient Access Representatives in Thomasville, GA?

The biggest employers of Patient Access Representatives in Thomasville, GA are:
  1. Archbold Medical Center
Job type you want
Full Time
Part Time
Internship
Temporary