Associate Patient Care Coordinator
Patient access representative job in Mount Kisco, NY
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum has an immediate opening for a friendly, patient focused and detailed Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: A 40-hour work week Monday through Friday from 9:00 am to 5:30 pm. Rotating Saturdays from 8:30 am to 1:00pm. The schedule to be determined by the supervisor upon hire.
Location: 90 South Bedford Road, Floor One, Mount Kisco, NY 10549
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Obtain patient signatures for required documents
File, Fax and maintain medical records,
Confirms and schedule appointments
Ability to maintain a work queue list- complete any pending actions ie referrals, scheduling appointments
Answering incoming and outgoing telephone calls promptly and courteously
Follow the Payment Security policy and procedures according to Optum Medical guidelines
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Comfortable working in high pace environment
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Crosstrain and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of computer proficiency experience (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
1+ years of customer service or healthcare related experience
Ability to maintain work tasks in an efficient manner
Preferred Qualifications:
1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Knowledge of Medical terms
Bilingual Spanish and English
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPatient Registration Representative
Patient access representative job in Cortlandt, NY
Title-Patient Registrar
Shift 8 to 4 pm Monday to Friday
Pay- $19 /hr to $23/hr
6 months of Contract with possible extensions
Duties & Responsibilities / Requirements
High School Diploma or GED (required); some college coursework (preferred)
Minimum 1 year of clerical experience (required); 5 years preferred
EMR experience with the ability to multitask
Bilingual Spanish speaking (preferred)
Data entry speed of 4,500 keystrokes per hour (required)
Knowledge of health insurance benefits and requirements (preferred)
Familiarity with ICD-9 and CPT-4 coding (preferred)
COVID vaccination copy required
Strong customer service, communication, telephone, computer, and keyboard skills (required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
If Interested, you can reach me on my number ************** or email me at *******************************
Medical Receptionist-Dermatology
Patient access representative job in New York, NY
Hours:
Full Time
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $23-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Customer Service Representative
Patient access representative job in New York, NY
Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance.
The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment.
This role is in person - 5 days on site - in Brooklyn, New York.
Credentialing Coordinator
Patient access representative job in New York, NY
Job Title : Credentialing Coordinator
Duration : 2 Months Contract (with possible extension)
Education : High school Degree required, Bachelor's Degree preferred
Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site
General Description:
·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information
·Review provider-credentialing file for completion and presentation to the Credentialing Committee
·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures
·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status
Education:
High school Degree required, Bachelor's Degree preferred
Patient Care Specialist
Patient access representative job in New York, NY
We are looking for individuals to join our client's team as Patient Care Specialist in the Labor & Delivery department. You will be working under direct supervision of a licensed Nurse or other professional medical staff in a health care setting. The right person will be comfortable with an overnight shift: 11:30 PM-8:00 AM; expected to work every other weekend.
Job description
Checks vital signs, weights and measures patients, obtains specimens and records findings on patient's chart.
Prepares collected specimens for pick-up by labeling and preparing required form(s). Picks-up lab results.
Prepares examining room for examination including cleaning and sterilizing instruments and equipment.
Participates in informing patients and their families of health care services and achieving healthful, safe living.
Operates electrocardiograph equipment to record electrical wave tracing of the electrical currents of the heart muscle.
Skills needed
2 years of L&D experience required
High school diploma or its educational equivalent, approved by a State's Department of Education or a recognized accrediting organization; and Successful completion of a NYS Department of Health prescribed training program for Phlebotomy, satisfactory to the Laboratory Director; and
Completion of a health care setting-based training program in the performance of electrocardiographs and basic life support procedures including certification in Cardio-Pulmonary Resuscitation.
“We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law”.
JOB-10045463
Online Customer Service Representative
Patient access representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Medical Front Desk- Dermatology
Patient access representative job in New York, NY
Front Desk Representative - Dermatology (Professional Experience Required)
Location: New York, NY | On-Site | Full-Time
Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment.
This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice.
About the Role
This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients.
You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out.
Key Responsibilities
Full front desk administration, including check-in and check-out
Insurance verification, authorizations, referrals, and financial collections
Handling high-dollar cosmetic and surgical payments with accuracy and discretion
Scheduling across medical, cosmetic, Mohs, and vein procedures
Managing high-volume phone lines with professionalism
Maintaining accurate patient records using the EMMA ModMed system
Assisting across front desk areas as needed
Communicating clearly with physicians, practice leadership, and patients
Providing exceptional customer service at all times
Maintaining a polished, professional appearance at all times
Ensuring confidentiality, accuracy, and adherence to all practice standards
Patient volume:
Monday-Wednesday: 30-40 patients per day
Thursday-Friday: 15-20 patients per day
Required Qualifications
Dermatology front desk experience required
Experience in a medical office with check-in, check-out, insurance, and authorizations
Professional, articulate, well-spoken, and reliable
Ability to multitask and remain composed in a fast-paced environment
Strong attention to detail and discretion when handling high-profile patients
Tech-savvy with experience using EMR systems (ModMed preferred)
Positive attitude and strong commitment to patient service
Ideal Candidate
The practice is seeking someone similar to their top-performing team members:
Well-spoken, polished, articulate
Professional appearance and demeanor
Reliable, not rushed or disorganized
Focused, accurate, and dedicated
Someone who shows up, works hard, and represents the practice well
Schedule
Monday-Friday
Start time varies between 8:00-9:00 AM, ending at 4:35 PM.
Every other Monday the schedule shifts due to a late-starting provider.
Why This Role Stands Out
Opportunity to work directly with high-profile patients
Stable, prestigious dermatology practice
Professional, fast-paced environment
Clear expectations and supportive leadership
Front Office Application Support - Elite FinTech - Up to $160,000 + Bonus
Patient access representative job in New York, NY
Title: Front Office Application Support
Client: Quant Fund - Global collaborative firm run by passionate Computer Scientists
Salary: up to $160.000 + bonus + package/perks
In this position you will manage the readiness of global trading platforms, covering pre-trading and post-trading activities. Quickly identify, analyze, and resolve issues or escalate as needed to minimize disruptions and prevent outages, ensuring smooth trade operations. (
A full and detailed job spec is available)
The successful candidate will have the following skills/experience -
✔️Minimum 2 years front office support experience
✔️Solid Python and/or Bash scripting
✔️An understanding of relational databases and querying (SQL, Postgres etc.
✔️Must love Linux
A personality and genuine passion in technology!
(Nice to have) Computer Science Degree
If the above is of interest, please apply or reach out directly to myself at *********************
Front Desk Coordinator
Patient access representative job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Functional SME - Front Office / Middle Office (Capital Markets)
Patient access representative job in Jersey City, NJ
HCLTech is looking for a highly talented and self-motivated Functional SME - Front Office / Middle Office (Capital Markets - CMS) to join it in advancing the technological world through innovation and creativity.
Job Title: Functional SME - Front Office / Middle Office (Capital Markets - CMS)
Position Type: Full-time
Job ID: 1641832BR
Location: Jersey City, NJ
Detailed Job Description:
The Functional SME - FO/MO provides domain expertise across trade capture, execution, risk monitoring, P&L, position management, and trade validation. The SME ensures smooth trade flow from Front Office order management/execution platforms into Middle Office risk and confirmation systems, and provides functional guidance for transformation, automation, and control improvement initiatives.
The role also acts as a bridge between Trading Desks, Risk, Back Office, and IT teams for system implementations, process redesigns, and operational optimization.
Key Responsibilities:
1. Functional Expertise:
Act as domain authority for Front Office (trading/execution) and Middle Office (trade validation, P&L, risk, and position management).
Monitor trade lifecycle from order capture to confirmation, ensuring timely trade enrichment, validation, and exception handling.
Support intraday P&L, risk, and exposure reporting for equities, fixed income, FX, and derivatives.
Oversee trade allocation, confirmation, and limit checks, working closely with FO and BO teams.
2. F2B Testing & Transformation Leadership
Build high-quality test scenarios: TLC in Investment Banks, Test Scope Definition, Test Case Review & Approval, Data Setup
Test Data Log Validation (End-to-End Traceability). Use test data logs to, Prove end-to-end data lineage, Support defect root-cause analysis, Detect silent integration failures, Support audit & regulatory readiness
Ensure logs are actively used during: 1. SIT, 2. UAT & 3. Go-Live & Hypercare
Lead SIT/UAT/NFT/Regression cycles.
Conduct daily defect triage & functional signoff.
Nearest Neighbour Testing (Data Accuracy Under Change)
Previous experience in large testing programs would be a plus.
3. Automation Governance & Ownership
Strategic oversight to improve testing efficiency and reduce cycle time
Drive automation for critical integration points such as, API-based data exchanges, Trade Lifecyle events, Reconciliation workflows & Batch/EOD validations
Reduce manual testing dependency, increase testing coverage and speed
Set Automation entry criteria & controls
Reporting and Governance
4. Process Optimization & Transformation:
Document As-Is and To-Be processes across FO/MO workflows.
Identify automation, STP improvement, and control optimization opportunities.
Define business and functional requirements, participate in system rollouts and enhancements (e.g., Murex upgrade, Bloomberg TOMS migration).
Conduct UAT/SIT, process validation, and post-implementation support.
5. Risk, Control & Compliance:
Ensure trade validation controls are implemented and monitored.
Validate limit breaches, margin requirements, and risk exceptions.
Support regulatory compliance (MiFID II, EMIR, SFTR, Dodd-Frank).
Partner with Risk and Compliance teams for intraday and EOD risk reporting.
6. Stakeholder Management:
Serve as SME liaison between trading desks, middle/back-office teams, risk, finance, and IT.
Provide domain guidance for system integrations (OMS, EMS, MO risk system & BO settlement).
Lead workshops, training sessions, and knowledge transfer for new processes or systems.
Prepare management reports, dashboards, and executive summaries.
Key Deliverables:
Process Maps (As-Is / To-Be)
Functional Specification / Business Requirement Documents
Risk & Control Matrices
Trade Validation and Reconciliation Reports
UAT/Test Case Documentation and Sign-Offs
Transformation / Automation Recommendations
Required Skills & Qualifications:
Education: Bachelor's degree in Finance, Economics, Commerce, or related field. MBA / CFA / FRM preferred.
Experience:
Previous experience in large testing programs would be a plus.
8-15 years in Capital Markets, with strong FO/MO operations exposure.
Hands-on experience with trade capture, execution, risk, P&L, and position management.
Multi-asset class exposure (Equities, Fixed Income, FX, Derivatives).
Experience in system implementation, migration, or transformation projects.
Functional Expertise Areas:
Domain Core Responsibilities
Front Office (FO) Trade capture, order routing, execution, allocations, limit checks, P&L tracking
Middle Office (MO) Trade validation, confirmation, intraday P&L & risk reporting, exception management
Risk & Compliance Limit monitoring, margin & collateral checks, regulatory compliance
Process & Automation As-Is/To-Be documentation, STP optimization, automation, control enhancements.
Applications / Tools Expertise:
1. Front Office / Order Management Systems (OMS/EMS):
Trade Capture & Routing Ullink UL Bridge / OMS, Fidessa JTP, Bloomberg TOMS, FlexTrade, ION Trading, Charles River IMS, Aladdin OMS
Execution & Connectivity Refinitiv FXall, Tradeweb, MarketAxess, SimCorp Dimension
2. Middle Office / Trade Validation & Risk Platforms:
Trade Validation & Risk Murex MX.3, Calypso / Adenza, Summit, Sophis, Front Arena, Misys FusionInvest
Confirmation & Matching Omgeo CTM, MarkitSERV, Traiana Harmony, ICE Link, DTCC DerivSERV
Collateral & Margin Ops TriOptima, AcadiaSoft, CloudMargin, Algo Collateral
3. Reporting, Analytics & Automation:
Reporting & MI Power BI, Tableau, QlikView, Excel VBA, SQL, Python (basic)
Automation UiPath, Alteryx, Blue Prism, Automation Anywhere
Workflow & Documentation MS Visio, ARIS, Signavio, JIRA, Confluence, ServiceNow
4. Regulatory & Compliance Tools:
Tools for limit monitoring, risk reporting, collateral management, and regulatory reporting (e.g., EMIR Reporting Tool, SFTR reporting systems, MiFID II Trade Reporting Platforms).
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and stakeholder engagement abilities.
Ability to work with cross-functional and global teams.
Experience leading workshops and providing functional guidance to technical teams.
Strong control and governance mindset.
Preferred Requirement:
Consulting or advisory experience in transformation projects, FO/MO due diligence, or platform migration.
Participation in system migration / OMS upgrades (Fidessa → Bloomberg TOMS, Murex/Calypso).
Exposure to STP optimization, API integration, and workflow automation.
Familiarity with cross-asset derivatives, FX, and multi-asset P&L attribution processes.
Regulatory Awareness MiFID II, EMIR, SFTR, Dodd-Frank
Preferred Background Investment Banks, Prime Brokers, or Advisory Firms
Pay and Benefits
Pay Range Minimum: $74000 /Annual
Pay Range Maximum: $151800 / Annual
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation.
Compensation and Benefits
A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Patient Representative
Patient access representative job in New York, NY
About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview
clinical training site for SUNY Downstate College of Medicine.
We currently seek a Patient Representative to serve as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns.
Responsibilities
* Patient Advocacy & Education
Educates patients/families on hospital policies, the Patient's Bill of Rights, pain management, safety, & advance directives (HCP, DNR, MOLST.), in compliance with the Patient Self-Determination Act/Family Health Care Decisions Act.
* Issue Resolution & Communication
Serves as in-house Administrator on Call, addressing non-clinical patient concerns, resolving complaints, coordinating with hospital departments, and feedback to patients.
* Documentation & Reporting
Maintains comprehensive records of patient/family interactions, documents incidents and follow-ups, and provides reports to administration.
* Interdisciplinary Collaboration & Committees
Participates in & coordinates interdisciplinary patient care teams and hospital committees, including Ethics, Safety, Nursing, and Child Protection, EOL.
* Emergency Department Responsibilities
Supports patients/families in Emergency Department waiting areas, assists with patient admissions/transfers, expedites lab/X-ray processes
* Access & Support Services
Assists in referring patients to appropriate services when alternatives are unavailable, coordinates interpreter services, hospital notary, organ donor
* Policy Compliance & Outreach
Ensures adherence to department policies, performance improvement standards, and regulatory requirements; participates in community outreach, education programs, and staff in-services on patient rights and healthcare directives.
Qualifications
* Bachelor's degree in communications, social sciences or nursing preferred.
* Minimum 5 years exp in hospital field or suitable combination education/experience preferred.
* Knowledge of patient care and patient problems
* Good interpersonal and English verbal/written communication skills; Bilingual preferred.
Pay Range
USD $63,500.00 - USD $63,500.00 /Yr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.
Scheduling Specialist
Patient access representative job in Secaucus, NJ
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Auto-ApplyPatient Representative and Operation Manager
Patient access representative job in New York, NY
Patient Rep for Brooklyn Nursing home should be able to relate to patients and family of patients and take care of any issues that arise great communication skill will be dealing with the administration on a day to day business to see how can better care for patients and family
Salary: 75K
Operations Manager
For Telehealth Center in Brooklyn
has to be extremely organized
and be on top of the center from A-Z to make sure it runs smoothly and efficiently
Salary: 90K
Patient Representative
Patient access representative job in Glen Cove, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative: 25 hours/week (Part-Time)
Glen Cove, NY
$18-20/hr
Schedule: M-W-F afternoon and Tuesday-Thursday mornings
(Hours can be flexible)
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyRadiology Scheduler Call Center
Patient access representative job in Mount Kisco, NY
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Optum Radiology, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Radiology Scheduler Call Center to join our team. The Radiology Scheduler Call Center is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: Monday through Friday 40-hour work week between the hours of 10:00 am to 7:00pm. Rotating Saturdays between the hours of 8:00 am to 3:00 pm. Schedule will be determined by supervisor upon hire
Location: 100 South Bedford, Second Floor, Admin Office Road, Mount Kisco, NY 10549
Primary Responsibilities:
Obtain accurate and updated patient information, such as name, address, insurance information
Perform insurance verification on the date of service
Scheduling radiology procedures in an organized and efficient manner
Knowledge of medical terminology and radiology procedures and requirements
File and maintain medical records
Confirms and schedule appointments
Answering incoming and outgoing telephone calls promptly and courteously,
Perform referral documentation promptly
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports
Adhere to the standards identified via Sparq regarding Optum Employee Policies
Work cohesively with fellow employees to achieve specific team goals
Keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Comfortable working in high pace environment
Participate in planning, coordinating, and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care
Assure the continuity of care through scheduling and tracking systems
Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes, and evaluations
Comply with administrative policies to ensure quality of care
Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
All employees are expected to keep abreast on current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
Cross-train and help in other locations if needed
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service or healthcare related experience
Intermediate level of computer proficiency (multi-tasking through multiple applications including Microsoft Outlook, Excel, and Word)
Ability to work Monday through Friday 10:00 am to 7:00 pm and rotating Saturdays
Preferred Qualifications:
1+ years of experience in a call center
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Experience working with an electronic health record (EPIC)
Experience working with scheduling programs
Knowledge of Radiology
Knowledge of Medical terms
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPatient Registration Representative
Patient access representative job in Cortlandt, NY
Job Title: Patient Registrar
Schedule: Monday - Friday, 8:00 am - 4:00 pm
includes a 30 min break
Assignment Length: - 10 weeks assignment
(High Possibility of Extension)
Education & Certification:
High school diploma/GED
Other Requirements:
Familiarity with computer systems, EHR, EPIC
1 yr clerical exp in medical office setting (required)
Knowledge of health insurance benefits/requirements
Coding: ICD 9, CPT-4 (preferred).
Strong patient care skills and effective communication
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Medical Receptionist-Dermatology
Patient access representative job in New York, NY
Hours:
Full Time
• 2 Sundays per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
• Monday, Wednesday: 11:00 AM- 7:00 PM
• Tuesday: 9:00 AM-5:00 PM
• Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
Full Time
• 2 Sundays per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
• Monday, Wednesday: 11:00 AM- 7:00 PM
• Tuesday: 9:00 AM-5:00 PM
• Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $23-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Scheduling Specialist
Patient access representative job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Patient Representative
Patient access representative job in Harrison, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative - Part-time
Harrison, NY
Ivy Rehab Network
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-Apply