Patient access representative jobs in Winston-Salem, NC - 392 jobs

**Location** : This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The **Utilization Management Representative I** is responsible for coordinating cases for precertification and prior authorization review. **How you will make an impact:** + Managing incoming calls or incoming post services claims work. + Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a Nurse reviewer. + Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. + Responds to telephone and written inquiries from clients, providers and in-house departments. + Conducts clinical screening process. + Authorizes initial set of sessions to provider. + Checks benefits for facility based treatment. + Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. + Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers. + Additional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. + Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary. + Performs other duties as assigned. **Minimum Requirements:** + Requires HS diploma or GED and a minimum of 1 year of customer service or call-center experience; or any combination of education and experience which would provide an equivalent background. **Preferred Skills, Capabilities and Experiences:** + Medical terminology training and experience in medical or insurance field preferred. + Behavioral health medical terminology strongly preferred. + For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Winston-Salem, NC, with a Monday-Friday schedule from 8AM-4:30PM. Holiday coverage may be required based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

FUNCTIONAL PURPOSE The purpose of this position is to enroll/dis-enroll students as well as maintain accurate electronic and physical student records. DUTIES AND RESPONSIBILITIES: * Enroll new or transferring students along with essential data regarding parental information. * File, pull, or print student records as requested by guidance staff, principal, or teachers * Assist with transferring students to other schools by ensuring proper documentation and file maintenance in student information system. * Provide transcripts and grade cards upon graduation and upon request. * Maintain database of former students. * Prepare reports, memos, and assist with other clerical/ administrative duties as needed to provide an efficient working environment to meet student and school facility needs * Answer telephone, greet visitors, and respond to requests for information according to guidelines outlined by district policy and FERPA. * Compile information upon request related to subpoenas or other criminal justice/ social service requests that include, but are not limited to, academic information, attendance, discipline, and other types of student information maintained by the district as directed by district policy and FERPA. * Order diplomas, certificates, and other student documents and verifies accuracy of printed information on documents. * Attend and participate in guidance meetings. * Performs other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: * Ability to multitask and prioritize. * Ability to adapt and learn a variety of student information system computer programs to input and retrieve student data. * Ability to translate school policy to students and parents * Ability to maintain student information in a discrete and professional manner in accordance with district policy and FERPA * Ability to enter and maintain accurate records with few errors. * Ability to communicate clearly orally as well as in written and electronic formats. * Ability to interact with the public and staff members in a courteous and professional manner. * Proficient in using computer systems and software, including Microsoft Office: Word, Excel, PowerPoint, and Google Docs. * Knowledge and understanding of policy and procedures when dealing with confidential student records and school data. * Knowledge of legal/policy requirements for enrollment. EDUCATION AND EXPERIENCE REQUIREMENTS: * Minimum: High school diploma or equivalency * Desirable: High school diploma and two years' administrative work experience within public school system. Pay Grade 61 - Pay Rate $2,838.63 Monthly - Full Time Position PHYSICAL WORK DEMANDS: PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required Climbing/Balancing I Lifting/Carrying O up to 30 lbs. Crawling/Kneeling I Grasping/Twisting O Walking F Reaching F Running I Pushing/Pulling O Standing F Fingering/Typing F Sitting F Driving F requires driving car between sites Bending/Stooping O Others: In compliance with Federal Law, Winston-Salem/Forsyth County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age, or disability.

Please visit *********************************** to complete our full application Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position. Summary A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed. Qualifications Skills Needed: Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain Confidentiality Requirements Include: Must have transportation, current NC Driver's License without restrictions and vehicle insurance. Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed. Team work is required!

FUNCTIONAL PURPOSE The purpose of this position is to enroll/dis-enroll students as well as maintain accurate electronic and physical student records. DUTIES AND RESPONSIBILITIES: Enroll new or transferring students along with essential data regarding parental information. File, pull, or print student records as requested by guidance staff, principal, or teachers Assist with transferring students to other schools by ensuring proper documentation and file maintenance in student information system. Provide transcripts and grade cards upon graduation and upon request. Maintain database of former students. Prepare reports, memos, and assist with other clerical/ administrative duties as needed to provide an efficient working environment to meet student and school facility needs Answer telephone, greet visitors, and respond to requests for information according to guidelines outlined by district policy and FERPA. Compile information upon request related to subpoenas or other criminal justice/ social service requests that include, but are not limited to, academic information, attendance, discipline, and other types of student information maintained by the district as directed by district policy and FERPA. Order diplomas, certificates, and other student documents and verifies accuracy of printed information on documents. Attend and participate in guidance meetings. Performs other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Ability to multitask and prioritize. Ability to adapt and learn a variety of student information system computer programs to input and retrieve student data. Ability to translate school policy to students and parents Ability to maintain student information in a discrete and professional manner in accordance with district policy and FERPA Ability to enter and maintain accurate records with few errors. Ability to communicate clearly orally as well as in written and electronic formats. Ability to interact with the public and staff members in a courteous and professional manner. Proficient in using computer systems and software, including Microsoft Office: Word, Excel, PowerPoint, and Google Docs. Knowledge and understanding of policy and procedures when dealing with confidential student records and school data. Knowledge of legal/policy requirements for enrollment. EDUCATION AND EXPERIENCE REQUIREMENTS: Minimum: High school diploma or equivalency Desirable: High school diploma and two years' administrative work experience within public school system. Pay Grade 61 - Pay Rate $2,838.63 Monthly - Full Time Position PHYSICAL WORK DEMANDS: PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required PHYSICAL ACTIVITY FREQUENCY C - Constant F - Frequent O - Occasional I - Infrequent NR - Not Required Climbing/Balancing I Lifting/Carrying O up to 30 lbs. Crawling/Kneeling I Grasping/Twisting O Walking F Reaching F Running I Pushing/Pulling O Standing F Fingering/Typing F Sitting F Driving F requires driving car between sites Bending/Stooping O Others: In compliance with Federal Law, Winston-Salem/Forsyth County Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of sex, race, color, religion, national origin, age, or disability.

JOB TITLE: Patient Access Representative DEPARTMENT: Patient Access REPORTS TO: Office Manager FLSA STATUS: Full time - Non-Exempt The Patient Access Representative position encompasses several jobs - Front Desk Check In, Scheduling, Medical Records, and Referrals. Although you may work in one job area primarily you will be cross trained over time to be able to work in the other jobs. The main functions of this role are described in detail below. Primary Customers Served: T Adult T Family/Visitors T Geriatric T Physicians T Team Members T Social Work Team T Community Agencies FRONT DESK FUNCTIONS: Friendly and detail orientated. Duties will include but are not limited to checking patients in and out. Scheduling patients for all appointment types. Collecting copays/balances, current insurance cards, insurance eligibility, and filing claims, scanning all applicable paperwork into patient's chart. Answer incoming patient telephone calls to the Front Desk Hunt Group in a timely manner (Front desk calls and portal question calls) Assign and/or answer unassigned Klara messages Following all safety and sanitation guidelines for self, staff and patients. Effective communication with all staff and patients Working as a team player with fellow front desk members Ability to alphabetize and put information (materials, forms, etc.) into chronological order. Ability to schedule time and assignments effectively. Ability to multitask effectively, dealing with phone calls, staff, patient communication. Ability to communicate calmly and clearly with patients about appointments in all circumstances, including when they are ill or have an emergency. Ability to analyze situations and respond appropriately. Adapting to busy high-volume environments Other duties as assigned Equipment Operated: Range of medical records equipment and supplies, including computer hardware/software, manual files, scanners, and printers. SCHEDULING / REFERRAL / MEDICAL RECORDS FUNCTIONS: Assembles patients' health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans. Checks to ensure all forms are completed, properly identified, and signed and that all necessary information is in the EHR (Electronic Health Record). Communicates as needed with physicians and other health care professionals to obtain any additional information needed. Submits files/documentation to physicians and other clinicians as requested for review, quality assurance checks, and other purposes. Provides charts/documents requested for use in legal actions, following patient consent and confidentiality protocols. Schedules appointments for patients when they call. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols, which may mean scheduling the patient with a physician or nurse practitioner other than their primary physician. Uses Electronic Health Record to match physician/clinician availability with patient's preferences in terms of date, time and patient need. Ensures that all cancellations or reschedules are properly recorded. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with Office Manager about any system problems. Use customer service principles and techniques to deal with patients calmly and pleasantly. Receive and process referral orders from PCP physicians. Verify patient insurance eligibility and referral requirements. Initiate and manage electronic and paper-based referral processes. Schedule appointments with specialists and communicate appointment details to patients. Obtain necessary prior authorizations and pre-certifications from insurance companies. Track referral status and follow up on pending referrals. Maintain accurate and up-to-date referral records in the electronic health record (EHR). Provide clear and concise information to patients regarding the referral process. Answer patient questions and address concerns related to referrals. Assist patients with scheduling appointments and navigating the healthcare system. Provide patient education regarding pre-appointment instructions and necessary documentation. Communicate with patients and other clinical staff regarding referral status and appointment updates. Serve as a point of contact for specialists and their staff. Coordinate the exchange of medical information between primary care physicians and specialists. Communicate with insurance companies to resolve referral-related issues. Collaborate with other members of the healthcare team to ensure smooth patient transitions. Maintain relationships with specialist offices. Other duties as assigned. Expected Hours of Work: Assigned by supervisor Personal Protective Equipment: Must be able and willing to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Supervisory Responsibility: None Travel: Possibly to Satellite Offices for coverage Additional Minimum Employment Requirements: Back Safety/Body Mechanics. Hep B if in clinical role Working Conditions: Ability to sit for extended periods up to 8 hours working on a computer and telephone. Ability to lift a minimum of 25 pounds. General indoor conditions. Noise: quiet to light noise. Weekend and evening work may be required. Face to face contact with patients, answering telephones. Implementing OSHA Standards staff may be subjected to assist in screening patients before entry into facility. Occupational Hazards: Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care. Qualifications Minimum Job Qualifications: Education: High School Diploma required (or equivalent) - 2 years of college desired. License/Certifications: None required Language Skills: Proficient in English (Proficient in Spanish desired) Other Skills: Knowledge of HIPPA Privacy Rules Knowledge of medical practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles, techniques and conflict resolution. Knowledge in Medical Insurance Account Balances -Collection of Payments Excel Spreadsheets Skill in dealing with masses of information in organized manner. Skill in using computer and medical records software. Skill in communicating effectively with physicians/clinicians about scheduling preferences. Skill in manipulating several different schedules at once. Skill in using Critical Thinking

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Licensed Practical Nurse LPN required, licensed in the state of operation One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months. Demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Job Description Salem Solutions in Winston Salem, NC is looking for one medical referral/authorization clerk Winston-Salem Medical Group is seeking an experienced Medical Insurance Referral and Authorization clerk. Must be available to work Monday through Friday 7:45am until 4:45pm. Duties: Handle all incoming new patient referrals and outgoing procedural referrals Obtain pre-certifications/pre-determinations for procedures, treatment, medication, etc. Provide backup for research of denied claims Update insurance information, demographics and additional billing information Prior experience working with EPIC or EMR related systems This is a great opportunity to work with a well established practice. Those interested in being considered must submit a current resume to ************************. All resumes are held in the strictest of confidence. Only those meeting the above criteria will be contacted for an interview. Interviews will start immediately…. We are looking forward to reading your application.

We are seeking an experienced Patient Care Coordinator in the Statesville, NC area to join this brand-new office. This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow. The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision. Key Responsibilities Greet and check in patients, ensuring a professional and welcoming experience Manage scheduling, appointments, and follow-up communications Answer and make phone calls, handle patient inquiries, and respond to support requests Assist clinical staff with daily operations and patient care logistics Maintain accurate patient records and coordinate with providers as needed Use CYCLE software for scheduling, patient management, and documentation Support inventory management, ordering, and other administrative tasks as needed Qualifications Prior experience in a hearing healthcare or audiology setting Strong proficiency with CYCLE software Excellent communication, organizational, and multitasking skills Ability to work independently and manage multiple responsibilities in a fast-paced environment Professional, personable, and patient-focused demeanor Compensation & Benefits Hourly Rate: $20-$25 per hour, depending on experience Opportunities to grow with a new practice and advance within the franchise network Why This Opportunity is Unique This role offers the chance to be part of a brand-new practice with significant autonomy and influence over daily operations. The ideal PCC will work alongside an experienced clinical provider to help launch and grow the office while delivering top-quality care to patients. If you think this role could be a good fit, we'd love to chat! Apply today! HHR will disclose details in further conversation. Contact us today! Our service comes to you at no charge and your confidentiality is 100% protected. Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia, Audiologists, ENTs, Hearing Industry Manufacturers, Hearing Instrument Specialists, Hospitals, Manufacturer Representatives, Private Practices, and Retail Dispensaries. Let's start a conversation - Hearing Healthcare Recruiters: ************ (Pacific Time Zone) HearingHealthcareRecruiters.com

Job DescriptionSalary: $17-20 The Oral Surgery Institute of the Carolinas Title:Insurance Verification & Patient Care Coordinator Report To: Practice Administrator Effective Date: 2026 Status: Hourly Summary The Oral Surgery Institute of the Carolina's is seeking a dedicated and highly organized individual to fill the role of Insurance Verification & Patient Care Coordinator. This position plays a crucial role in ensuring that patient insurances are accurately verified in a timely manner, while also playing a crucial role in ensuring seamless patient care and providing comprehensive administrative support to our team of oral surgeons and physicians. The successful candidate will have excellent communication skills, exceptional attention to detail, and a compassionate approach to patient care. Essential Duties & Responsibilities Insurance Verifications: Verify patient insurance to obtain accurate eligibility and benefits for relevant dental and medical coverages. Correspond with patient insurances and access insurance portals to gather active benefit coverages. Obtain last minute verifications for patients scheduled for same-day appointments. Coordinate with off-site verification team regarding . Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement. Patient Care Coordination: Schedule patient appointments, surgeries, and consultations in a timely and efficient manner. Greet patients, answer inquiries, and provide necessary information regarding procedures, insurance coverage, and post-operative care. Maintain patient records, update medical histories, and insure accurate documentation of treatments and outcomes. Coordinate with medical staff to ensure appropriate follow-up care and assist in managing patient inquiries and concerns. Collaborate with insurance companies and process claims, ensuring accurate billing and reimbursement. General Requirements Bachelor's or associate's degree in a healthcare-related field or relevant experience in a medical setting. Strong organizational skills with the ability to multitask and prioritize effectively. Excellent written and verbal communication skills, with a compassionate and professional demeanor. Proficient computer skills, including knowledge of medical software and electronic health records. Familiarity with medical terminology, procedures, and insurance processes is preferred. Discretion and integrity when handling confidential information and patient records. Ability to work independently, demonstrating initiative and problem-solving skills. Previous experience in a similar role or medical administrative capacity is advantageous. Skill Set Required Excellent verbal and writing skills Superior interpersonal and customer service skills Excellent listener Empathy for the needs of others Professional demeanor An enthusiasm for helping people through dentistry A good understanding of the dental profession Self-confidence Superior organizational skills High ethics level Financial Responsibilities Must adhere to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information. Physical Demands While performing the duties of this job, an employee is regularly required to: Sit for long periods Stand and walk, climb, stoop, bend, and lift up to 25 pounds. Talk and Hear, both in person and by telephone Use hands to operate, handle or feel office equipment; and reach with hands and arms Specific vision abilities required by this job include close vision and the ability to adjust focus Education/Training Preferred college degree Equipment Used Multi-line telephone system and handle a high volume of calls with courtesy Computer and other standard office equipment Type with speed and accuracy Communication This position is regularly required to: Work on multiple concurrent tasks with constant interruptions Read and interpret documents and information Use oral and written communication skills Interact with staff, doctors, patients, other offices, the general public, and others encountered in the course of work, some of whom may be dissatisfied and/or abusive individuals. This role must be able to work independently with general supervision, and understand and carry out written and oral instructions.

Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Kernersville, NC. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Requires a Valid Driver's License, along with a clean driving record Legal Authorization to Work in the US Additional Information Shift: Mon-Fri,8am-5pm 3 Month Contract +/- Pay: DOE **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.

#HealthyBlueCareTogetherCFSP We are partnering with North Carolina DHHS to operationalize a statewide Medicaid Plan designed to support Medicaid-enrolled infants, children, youth, young adults, and families served by the child welfare system so that they receive seamless, integrated, and coordinated health care. Within the Children and Families Specialty Plan (CFSP), and regardless of where a member lives, they will have access to the same basic benefits and services, including Physical health, Behavioral health, Pharmacy, Intellectual/Developmental Disabilities (I/DD) services, long term services and supports, Unmet health-related resource needs, and Integrated care management. We envision a North Carolina where all children and families thrive in safe, stable, and nurturing homes. North Carolina Residency is required! $2,500 SIGN ON BONUS LOCATION: This is a virtual eligible role and you must reside in North Carolina. HOURS: General business hours, Monday through Friday. TRAVEL: Occasional visits to an office may be required for special meetings or training. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Provides clinical support to the Manager II Population Health and Care Management by performing case management telephonically within the scope of licensure for Children and Family Specialty Plan (CFSP). Manages overall healthcare costs for the foster care program via integrated (physical health/behavioral health) case management and whole person health. Primary duties include but are not limited to: * Assist with interpretation and implementation of state and federal regulations related to population health. * Serve as point-of-contact for internal and external stakeholders on behalf of the Whole Health Director. * Conducts assessments to identify individual needs. * Develops comprehensive care plan to address objectives and goals as identified during assessment. * Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed. * Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care and social determinants of health. * Works closely with various state agencies. * Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network. * Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life. * Evaluates health needs and identifies applicable services and resources in conjunction with members and their families. * Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care. For the State of North Carolina, in accordance with federal/state law, scope of practice regulations or contract, the requirements are: * An active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina. * MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing. * A minimum of 3 years of experience working with children, youth and families served by the child welfare system and/or familiarity with Systems of Care and the State agencies that are involved with their care. Preferred Qualifications * Prior experience in improving equitable access to care, quality of care, well-being, and sustainable health outcomes through prevention focused programing. * Knowledge of regulatory requirements related to child welfare and health care services. * Experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is very strongly preferred. We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses. #HealthyBlueCareTogetherCFSP Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects. Position Description: The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork. Major Areas of Responsibility: Patient consults. Manage the check-in and check-out process. Collect payments and balances on patient accounts; handle medical insurance. Schedule appointments, ensuring accurate paperwork and procedures. Answer phones in a timely and professional manner. Keep the reception area neat, stocked, and organized as required. Help to prepare documents and charts for the day. Clean and maintain the overall appearance of the office. Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing. Education/Experience: At least 1 year of medical front office experience is a strong plus Knowledge of medical terminology Familiarity with medical insurance A passion for health and helping others A positive attitude Licensure/Certification/Affiliation: Current CPR Skills, Knowledge, and Abilities : Critical thinking to integrate facts, informed opinions, active listening, and observations. Customer service skills. Decision making, problem solving and collaboration. Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services. Ability to communicate effectively in both written and verbal form to patients, public and medical staff. Adherence to CoreLife's Values: Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork Challenging patients, teammates, and partners to achieve exceptional results and potential Work Environment: This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Powered by JazzHR CwyeRc3WRU

Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information This job is with one of my Financial Client.

Pay: $ 13- $15/hr. based on experience The Registrar is responsible for camp registration, assisting the business manager and helping out wherever needed with daily tasks. In addition, every position in the YMCA of Greensboro is responsible for carrying out our promise to strengthen the foundations of community with focus on Youth Development, Healthy Living and Social Responsibility while upholding our values of caring, honesty, respect and responsibility. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Communicate effectively with a diverse group of people. * Deliver exceptional customer service to all volunteers, staff and participants. * Assist the Business Manager in all necessary functions of the job as needed during the increased activity of the summer, spring and fall seasons. * Be proficient in the use of camp management software. * Responsible for coordinating overall camp registration. * Assist program department with group/school sales calls and building contracts. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. PRIMARY LEADERSHIP COMPETENCIES REQUIRED: * Engaging Community - Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming to all, providing community benefit. * Emotional Maturity - Demonstrates ability to understand and manage emotions effectively in all situations. * Functional Expertise - Executes superior technical skills for the role. * Communication & Influence - Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause. * Inclusion - Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. * Exceptional listening skills to enable accurate interpretation of and response to needs of callers and/or visitors. Comfort and proficiency with technology and ability to learn new systems as required. * While performing the duties of this job, the employee is frequently required to talk or hear, sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, and ability to adjust focus. * The noise level in the work environment is usually moderate. * Certifications: CPR/AED, First Aid, Blood borne pathogen training required after hire and must remain current.

HireUp is looking for a Patient Care Coordinator located in Statesville, NC. If you enjoy helping others and being the "face" of an organization this position is for you! Our client has an immediate need for a full-time PCC to work in office. This position is responsible for attending patients on the phone and in person, verifying patient insurance, providing information to patients, and documenting collection of medical information, coordinate and organize appointments and documentation to facilitate the smooth running of the office and support delivery of quality patient care. Must have good phone and written skills and be able to work in a fast-paced environment. The expectation of this position is to provide a first-class service experience, with every patient/physician interaction. Essential Duties: Answer telephones in a professional manner. Schedule and confirm patient appointments, schedule new appointments / referrals and follow-up appointments. From time-to-time assist in cross coverage of telephones for other locations. Obtain all patient demographics and insurance information to input into the Practice Management system (OPIE). Request the necessary medical records from the referring physician. Verify eligibility of patient insurance, to ensure DME (Orthotic & Prosthetics) services are covered by insurance provider. Greet patient upon arrival, obtain new patient intake forms or verify all information on file is current (phone/address/insurance), current HIPAA on file. Scan patient insurance and photo ID information. Provide patients with required forms for signature (HIPAA, Financial Responsibility form, etc). Prepare Service Estimates to determine the patient's financial responsibility. Provide pertinent information to patients regarding their benefit coverage. Counsel the patient of any financial arrangements such as deductibles, co-insurance, or non-covered items based on the estimate generated in OPIE. Collect patient payments or offer payment plan (Prosthetic only). Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times. Ensure cleanliness of waiting area. Deposit payments into appropriate bank account. General clerical duties such as scheduling, filing, photo copying, data entry, scanning as assigned. Open mail and distribute to appropriate parties. Prepare patient charts for pre-authorization and insurance authorizations. Obtain purchase order (PO) authorizations for Worker's Comp and VA patients. Comply with Compliance Phase 1 and Phase 2 protocols. Experience Requirements: Minimum of one (1) year of job-related experience in a medical office. Experience with one (1) year in insurance verification. Knowledge of PPO, HMO, Advantage Plans, Government Health Plans, and regulations OPIE knowledge preferred. Ability to operate most standard office equipment. Attention to detail in composing, typing, and proofing materials, establishing priorities, and meeting deadlines. Good to excellent spelling, grammar, and written communication skills. Excellent telephone and oral communication skills. Ability to maintain a high level of confidentiality. Ability to read, write, speak, and understand the English language fluently. Employment contingent upon clear criminal history/drug screening record. Bilingual in Spanish preferred. Education Requirements: High school diploma or equivalent. Position Type/Expected Hours of Work: Maintain a professional appearance as this position is the first impression of the company. This is a full-time position, and regular hours of work and days are Monday through Friday, 8:30 am to 5 pm.

Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Greensboro Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Greensboro clinic. We are looking for a PRN Front Office Coordinator to serve our GSO office as needed. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: PRN (as needed); Our hours of operation are Monday-8-4; Tuesday-Thursday-8-6; Friday 8-2. Location: In-person at our Greensboro office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!

We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.