Patient service representative jobs in Blue Springs, MO - 605 jobs
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Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Patient service representative job in Kansas City, MO
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 1d ago
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Patient Registration Coordinator
Adventhealth 4.7
Patient service representative job in Shawnee, KS
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day-Weekend (United States of America)
**Address:**
11245 SHAWNEE MISSION PKWY
**City:**
SHAWNEE MISSION
**State:**
Kansas
**Postal Code:**
66203
**Job Description:**
**Schedule:** Full Time
**Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
A sample 2-week schedule would look like this:
+ Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm
+ Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm
+ Participates in departmental performance improvement initiatives. Other duties as assigned.
+ Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
+ Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
+ Drives customer service initiatives by creating and owning the patient experience.
+ Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body
**Pay Range:**
$16.92 - $27.08
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** AdventHealth Centra Care
**Schedule:** Full time
**Shift:** Day-Weekend
**Req ID:** 150660708
$16.9-27.1 hourly 1d ago
Customer Service Representative
Teksystems 4.4
Patient service representative job in Olathe, KS
*Customer ServiceRepresentative (OnSite - Olathe, KS)* *Start Date: February 9, 2026 * Employment Type: ContracttoHire * Pay: $19/hr. + OT * Location: Olathe, KS 66061* *Perks & Advantages* * Onsite only for the first full year; eligible for hybrid/WFH after 12 months.
* Eligible to move into a dayshift position after 6-9 months in the 2ndshift role.
* Pay increase upon conversion to permanent status.
* Unlimited overtime available once hired on permanently (many reps earn 80+ hours of OT).
* Company growth of 500% over the last five years - creating ongoing internal opportunities.
* Relaxed but fair management with a supportive team culture.
* Eligible for annual raises every June once you become a permanent employee.
*About the Opportunity*
Join a locally owned, communityfocused organization where you'll support major
national accounts-including Walmart, Target, Lowe's, and Amazon. This role is a
strong fit for individuals ready to transition from retail or food service into
a professional office environment with real longterm growth.
* *
*What You'll Be Doing*
* Process work ticket orders received by phone and electronic requests.
* Verify and qualify incoming customer requests with accuracy.
* Dispatch purchase orders to subcontractors or internal divisions.
* Check technicians in/out and assist in coordinating service activity.
* Provide reliable, helpful customer support in a fastmoving setting.
*What Makes You a Strong Candidate*
* 1+ year of customer service experience (retail or call center welcome).
* Clear communication skills and the ability to remain composed under pressure.
* Proficient in Microsoft programs; organized and detailoriented.
* Comfortable with outbound calling and highvolume workloads.
* Professional, dependable demeanor with a sense of urgency.
*Shift Options:*
* Tue-Sat: 1:00 PM - 10:00 PM
* Sun-Thu: 1:00 PM - 10:00 PM
* Fri-Mon: 11:00 AM - 10:00 PM
*Training:*
* First two weeks: Mon-Fri, 7:00 AM - 4:30 PM
* Combination of classroom and live floor shadowing.
*Job Type & Location*This is a Contract to Hire position based out of Olathe, KS.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Olathe,KS.
*Application Deadline*This position is anticipated to close on Jan 30, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-19 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Patient service representative job in Shawnee, KS
Hours: Sunday-Thursday 1:30pm-10pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$33k-40k yearly est. 5d ago
Temp - PT - Rehab (Days) Harrisonville, MO
Viemed Healthcare Staffing 3.8
Patient service representative job in Harrisonville, MO
Join Our Dynamic Rehabilitation Team as a Temp - PT - Rehab (Days) - Harrisonville, MO Are you a dedicated Physical Therapist ready to make a meaningful impact in patient care? We are seeking a highly motivated Temp - PT - Rehab professional to provide exceptional therapy services in a fast-paced, supportive environment. This pivotal role offers an excellent opportunity to contribute to patient recovery and rehabilitation while working with a collaborative healthcare team.
What You'll Do:
Effectively screen, evaluate, and rehabilitate patients with physical functioning disorders and wound care, developing tailored treatment plans aligned with regulatory and clinical standards.
Utilize standardized assessments and evidence-based practices to support treatment interventions.
Administer procedures including manual techniques, ambulation, therapeutic exercises, modalities, supportive devices, and wound care.
Monitor patient progress, adjusting treatments as necessary, and evaluate outcomes to ensure optimal recovery.
Provide consultation and counseling to patients, families, caregivers, and other healthcare providers regarding treatment plans and progress.
Communicate effectively with team members regarding patient status, barriers, and treatment strategies.
Prepare comprehensive discharge summaries in accordance with all regulatory requirements.
Maintain accurate documentation within electronic systems, recording all treatment minutes and pertinent clinical data.
Participate in multidisciplinary meetings, in-services, and continuous training to stay current in rehabilitation practices.
Support supervision of physical therapist assistants, rehabilitation aides, and students as needed.
Ensure adherence to all practice acts, ethical standards, and company policies, including those outlined by the American Physical Therapy Association (APTA).
Required Skills:
Valid and current license to practice as a Physical Therapist.
Proven experience in rehabilitation, wound care, and patient assessment.
Strong knowledge of evidence-based therapy techniques and modalities.
Excellent communication and documentation skills.
Ability to work independently and as part of a multidisciplinary team.
Commitment to maintaining patient confidentiality and compliance with regulatory standards.
Nice to Have Skills:
Experience supervising or mentoring therapy assistants, aides, or students.
Familiarity with electronic medical records (EMRs).
Additional certifications in wound care, orthopedics, or specialized modalities.
Preferred Education and Experience:
Bachelor's or Doctorate degree in Physical Therapy from an accredited program.
Minimum of 2 years of clinical experience in physical rehabilitation settings.
Other Requirements:
Ability to work in Harrisonville, MO, during scheduled 8-hour days.
Willingness to participate in ongoing training and team meetings.
Possession of necessary supplies and equipment in compliance with clinical guidelines.
Flexibility to obtain additional licensure, certifications, or reimbursements when applicable.
This is a fantastic opportunity to leverage your skills in a rewarding environment with competitive compensation. Take the next step in your professional journey and apply today to be part of a dedicated team committed to excellence in patient care!
Hourly Pay Rate: $56.95
VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply #LiveYourLife
$57 hourly 39d ago
Patient Representative
Samuel U. Rodgers Health Center 4.3
Patient service representative job in Kansas City, MO
The PatientRepresentative will perform general clerical and receptionist duties. This position is responsible for greeting and directing patients/visitors to the practices and services at Samuel U. Rodgers Health Center (SURHC). Make telephone calls and appointments, and communicate to patients, visitors, and staff. The PatientRepresentative may also conduct general interpreting for staff, patients and their families in the SURHC practices. The goal at SURHC is to create and maintain an environment in which all members of the Care Team feel both respected and empowered to actively contribute to patient care and to the continuous improvement of the clinic's processes.
* Performs various clerical duties in registration and practices.
* Schedules visits, tests and procedures as directed.
* Coordinate communication between patients, family members, medical staff, and administrative staff.
* Maintain knowledge of community services and resources available to patients.
* Investigate and direct patients inquiries or complaints to appropriate medical staff members.
* Greets and interprets information for all incoming patients and their families who require interpreting in any practice of SURHC.
* Through interpreting and relaying of all relevant and necessary patient information to staff to ensure all pertinent details are obtained for all areas of SURHC.
* Through interpreting and relaying of answers to patient and their families questions, distribute required patient information, and function as a primary resource for interpreting patient questions and concerns.
* Assess and monitors patients' and their families understanding of information conveyed.
* Provides interpreting assistance for scheduling follow up visits.
Our robust benefits package includes:
* 403(b)
* 403(b) matching
* Dental insurance
* Employee Assistance Program
* Flexible Spending Account
* Health Savings Account
* Health insurance
* Life insurance
* Paid Time Off (PTO)
* Vision insurance
$28k-33k yearly est. 12d ago
Pharmacy - Patient Care Coordinator - Hiring ASAP M-F 8am-4:30pm
Assistrx 4.2
Patient service representative job in Overland Park, KS
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists.
To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals.
DUTIES AND RESPONSIBILITIES:
Receiving and triaging inbound phone calls.
Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding PatientServices initiatives and explain them to our customers when appropriate.
Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met.
Schedule prescription shipments directly with patients, physician's offices, or patient affiliates
Receiving and completing scheduling calls via dialer or outbound queues.
Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
Contacting physicians for missing or required information.
Processes document intake queue for pharmacy technician processing.
Prepares shipping materials for packing stations
Performs other related duties as assigned by management
Requirements
High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience
Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
Good communication skills, both written & verbal, preferred.
BEHAVIOR CHARACTERISTICS:
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
COMPETENCIES:
The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks.
The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile.
The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information.
The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information.
The PCC is able to prepare shipping materials for packing.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand.
Continually required to walk.
Continually required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must continually lift and/or move up to 50 pounds.
Additional remarks regarding work environment include standard office lighting and white noise.
Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack.
Benefits
Supportive, progressive, fast-paced environment
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$36k-49k yearly est. Auto-Apply 60d+ ago
Patient Access Representative (PRN)
Western Missouri Medical Center 4.3
Patient service representative job in Warrensburg, MO
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
High school diploma or equivalent.
Typing skills of 45+ WPM.
Previous clerical experience.
Great customer service skills.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
PHYSICAL/MENTAL REQUIREMENTS
Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to life and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.
Salary Description $14.50 - $18.31 / hour
$14.5-18.3 hourly 28d ago
Patient Services Coordinator - Vital Tears
Saving-Sight 3.5
Patient service representative job in Kansas City, MO
Job Description
Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the PatientServices department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the PatientServices team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
$28k-34k yearly est. 18d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient service representative job in Mission, KS
SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Mission, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$29k-42k yearly est. 4d ago
Patient Registration Representative
Ku Medwest Ambulatory Surgery
Patient service representative job in Overland Park, KS
Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients.
Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail.
Required experience/skills/education
High school diploma or GED required; college or technical school preferred
Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred
Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person
$30k-38k yearly est. 60d+ ago
Care Guide Advocate/Patient Registration Representative
Spira Care
Patient service representative job in Kansas City, KS
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives.
Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals.
The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description:
Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner.
Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes.
Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner.
Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner.
Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration.
Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner.
Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure.
Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room.
Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations.
May be required to travel between Care Centers.
Minimum Qualifications
High School diploma.
2-3 years in customer service.
Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications.
Exceptionable verbal communication skills.
Ability to work effectively in a fast-paced environment with competing priorities.
Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients.
Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans.
Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.).
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.
Preferred Qualifications
Experience in healthcare or medical office.
Experience with Athena Health EHR.
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
$30k-38k yearly est. Auto-Apply 13d ago
Patient Access Representative (7:00P-7:30A)
Truman Medical Centers 4.6
Patient service representative job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Patient Access Representative (7:00P-7:30A)
101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Access UHTMC
Position Type
Part time
Work Schedule
7:00PM - 7:30AM
Hours Per Week
24
Job Description
Patient Access Representative (PAR) I
Your First Step into Healthcare - Let's Make a Difference Together!
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a Patient Access Representative (PAR) I, you'll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you're checking them in at the Emergency Department or helping them navigate the registration process, you'll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let's get started on an exciting healthcare journey!
What You'll Be Doing:
* Welcome Patients Like a Pro: Whether they're coming in for a routine procedure or an emergency, you'll make sure their registration process goes smoothly and stress-free.
* Provide Stellar Customer Service: You'll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.
* Support Patient Flow: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.
* Be a Problem-Solving Rockstar: From verifying patient details to handling complex situations, you'll be the go-to person to tackle any questions and make sure everything runs smoothly.
* Jump Between Areas: From the Emergency Department to Outpatient and Inpatient Registration, no two days are the same, and you'll get a chance to assist across different areas of the hospital.
What We're Looking For:
* High School Diploma or equivalent.
* Customer Service Experience: If you've worked with people before, whether in a retail, hospitality, or healthcare setting, you're halfway there! If you've completed the UH Patient Access Rep/Patient Scheduler Apprentice Program, even better.
* Top-Notch Communication Skills: You'll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!
* Strong Writing & Keyboarding Skills: You'll need to capture accurate details and process information quickly and efficiently.
* Ability to Learn and Grow: You'll need to complete a Patient Access Representative II competency exam within one year, and be ready to move up when you're ready!
* Problem Solver: From questions about insurance to patient concerns, you'll need to tackle issues head-on with confidence and professionalism.
* Attention to Detail: You'll be handling important patient information, so being thorough and organized is a must.
Nice to Have (But Not Required):
* Two years of patient contact experience - If you've worked directly with patients before, even in an office, you'll feel right at home here.
* Medical Terminology: It's a bonus if you know a bit about medical terms, but we're happy to teach you!
* Experience in Healthcare: If you've worked in a hospital, business, or insurance office, you'll hit the ground running.
Why You'll Love This Role:
* Kickstart Your Healthcare Career: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.
* Work with a Fun, Supportive Team: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.
* Endless Growth Potential: Ready for more responsibility? After completing the necessary training and exams, you can move up to the Patient Access Representative II role and beyond.
* Every Day is Different: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!
* Make a Real Difference: Your work directly impacts the patient experience. You'll be part of an essential team that helps people get the care they need!
If you're excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a Patient Access Representative I and start your career in healthcare!
$29k-33k yearly est. Auto-Apply 5d ago
Certified Medical Assistant Coordinator Float
Adventhealth 4.7
Patient service representative job in Shawnee, KS
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day-Weekend (United States of America)
**Address:**
11245 SHAWNEE MISSION PKWY
**City:**
SHAWNEE MISSION
**State:**
Kansas
**Postal Code:**
66203
**Job Description:**
**All the benefits and perks you need for you and your family:**
+ Up to $10,000 Sign-on Bonus, when applicable
**Schedule:** Full Time
**Shift:** Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
A sample 2-week schedule would look like this:
+ Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm
+ Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm
________________________________________________________________
+ Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE, performs hand washing according to policy, and follows safety regulations.
+ Completes check-out duties and relays instructions/care to the patient or family.
+ Performs diagnostic and occupational medicine testing, including EKG, spirometry, audiometry, titmus, pulse oximetry, and forensic testing collections in accordance with DOT and Drug Free Workplace Guidelines.
+ Drives customer service initiatives by creating and owning the patient experience.
+ Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution, and handles various job tasks simultaneously.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, Breath Alcohol Technician (BAT) - EV Accredited Issuing Body, Certified Alcohol and Drug Counselor (CADC) - Accredited Issuing Body, Certified Clinical Medical Assistant (CCMA) - EV Accredited Issuing Body, Certified Medical Assistant (CMA) - EV Accredited Issuing Body, Clinical Medical Assistant Certification (CMAC) - EV Accredited Issuing Body, Licensed Paramedic (PARA) - EV Accredited Issuing Body, National Certified Medical Assistant (NCMA) - EV Accredited Issuing Body, Registered Medical Assistant (RMA) - EV Accredited Issuing Body
**Pay Range:**
$17.52 - $28.04
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Medical Assistant & Technician Services
**Organization:** AdventHealth Centra Care
**Schedule:** Full time
**Shift:** Day-Weekend
**Req ID:** 150660918
$17.5-28 hourly 1d ago
Customer Service Representative
Teksystems 4.4
Patient service representative job in Olathe, KS
*Customer ServiceRepresentative (On-Site - Olathe, KS)* *Location:* Olathe, KS 66061 *Employment Type:* Contract-to-Hire *Pay Rate:* $19/hr. + Overtime Opportunities *About the Role* Join a locally owned, community-focused organization as a *Customer ServiceRepresentative*, supporting major national accounts like *Walmart, Target, Lowe's, and Amazon*. This is a great opportunity for individuals looking to transition from retail or food service into a professional setting with growth potential.
*What You'll Do*
* Handle work ticket orders for national accounts via phone and electronic requests.
* Verify and qualify customer requests.
* Dispatch purchase orders to subcontractors or divisions promptly.
* Check technicians in and out and manage service requests efficiently.
* Provide prompt, knowledgeable service to ensure customer satisfaction.
*Ideal Candidate Profile*
* *1+ year of customer service experience* (retail experience highly preferred or call center).
* Strong communication skills and ability to handle pressure.
* Proficient in Microsoft programs and detail-oriented.
* Comfortable with outbound calls and high-volume environments.
* Professional demeanor and sense of urgency.
*Work Environment & Schedule*
* *On-site only for first year* (eligible for WFH after 12 months).
* Business casual dress code (jeans allowed, no hoodies or sneakers).
* Open cubicle environment.
* *Shift Options:*
* Tue-Sat: 1:00 PM - 10:00 PM
* Sun-Thu: 1:00 PM - 10:00 PM
* Fri-Mon: 11:00 AM - 10:00 PM
* *Training:* First 2 weeks, Mon-Fri, 7:00 AM - 4:30 PM (classroom + floor shadowing).
*Benefits (Eligibility Requirements Apply)*
* Medical, Dental, Vision Insurance
* 401(k) Retirement Plan (Pre-tax & Roth options)
* Life Insurance, Short/Long-Term Disability
* Health Spending Account (HSA)
* Paid Time Off and Employee Assistance Program
*Job Type & Location*This is a Contract to Hire position based out of Olathe, KS.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Olathe,KS.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-19 hourly 2d ago
Clinic Patient Access Representative
Western Missouri Medical Center 4.3
Patient service representative job in Warrensburg, MO
PURPOSE STATEMENT
The Patient Access Representative main function is to register and schedule patients, obtain authorizations for treatment, manage the charts and patient information, prepare patient charts, manage the phone inquiries, perform order entry for lab and Diagnostic Image testing, and ordering unit supplies. The Patient Access Representative must be a patient advocate. Excellent communication skills are essential.
ESSENTIAL FUNCTIONS
Demonstrate the ability to be flexible and organized.
Prepare medical records for patient care.
Transcribe orders into the computer system.
Routinely attend departmental meetings and hospital forums.
Routinely participate in department projects to continuously improve.
Assist co-workers as needed/requested.
Completion of mandatory department and hospital education.
Perform insurance authorizations.
Register and schedules patients and their PHI accurately.
Order supplies for the unit.
Manage the phone contacts as well as calls patients before their scheduled treatment/visit.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
High school diploma or equivalent.
Typing skills of 45+ WPM
Previous clerical experience.
Great customer service skills.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
PHYSICAL/MENTAL REQUIREMENTS
Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to life and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.
$27k-31k yearly est. 7d ago
Patient Access Specialist
Assistrx 4.2
Patient service representative job in Overland Park, KS
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need.
A Day in the Life as a Patient Access Specialist:
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patient access
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Why Choose AssistRx:
Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Requirements
Qualifications to be a Patient Access Specialist:
In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Benefits
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$32k-38k yearly est. 19d ago
Ancillary Access Rep Float
Truman Medical Centers 4.6
Patient service representative job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Ancillary Access Rep Float 101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Access UHTMC
Position Type
Full time
Work Schedule
9:00AM - 5:00PM
Hours Per Week
40
Job Description
Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we'd love to have you on our team as an Ancillary Access Representative (AAR) - a vital part of our front-line patient access experience!
What You'll Do:
As an AAR, you'll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you'll be a key player in making sure everything runs smoothly from the very first interaction.
This position is fully cross-functional, meaning you'll get hands-on experience in all areas of patient access - no two days are exactly the same!
Your day-to-day may include:
* Performing inpatient and outpatient registrations with accuracy and care
* Helping patients meet financial requirements and navigating insurance processes
* Answering questions and providing info to patients, families, and other hospital users
* Communicating with clinical and service teams to support smooth patient flow
* Scheduling and activating orders as needed
* Keeping the focus on outstanding customer service at every turn
Minimum Requirements:
High school diploma or equivalent
Previous experience as a Patient Access Representative or Scheduling Rep
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism
Comfortable reading and interpreting clinical, financial, and legal documents
Basic computer and keyboarding skills
Bonus Points (Preferred Qualifications):
2+ years of experience in a patient-facing role
Working knowledge of medical terminology
Insurance verification and prior authorization experience
Bilingual (especially Spanish-speaking) is a huge plus!
Why You'll Love It Here:
* You'll be part of a supportive, patient-centered team
* You'll make a real impact on someone's care journey-starting with their first hello
* You'll get hands-on experience in multiple areas of patient access, growing your skills and confidence
Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!
$29k-33k yearly est. Auto-Apply 19d ago
Customer Service Representative
Teksystems 4.4
Patient service representative job in Olathe, KS
Join a Team That Supports Big Brands and Big Careers! TEKsystems is proud to partner with a *locally owned, community-focused organization* in search of *Customer ServiceRepresentatives* to join their *diverse and inclusive team*. This is a fantastic opportunity to work with a company that supports some of the nation's most recognized brands-including *Lowe's, Amazon, Target, and Walmart*.
What You'll Be Doing:
* Handle *work ticket orders* for national accounts via phone or electronic systems (many calls are outbound).
* *Qualify and verify customer requests* with accuracy and professionalism.
* *Check technicians in and out*, and *dispatch purchase orders* to subcontractors or internal divisions.
* Ensure *prompt and knowledgeable service* that meets customer satisfaction.
* Perform *additional administrative and support duties* as assigned.
What You Bring:
* *1+ year of customer service experience* .
* Previous *call center experience* is a plus.
* *Proficient in Microsoft Office* programs.
* Strong *attention to detail* and organizational skills.
* Demonstrated *tenure and reliability* (at least one year at each previous position).
Experience Level: *Entry Level* - Perfect for those looking to grow their career in a supportive, fast-paced environment.
If you're passionate about helping others, thrive in a team setting, and want to be part of a company that values community and customer satisfaction, we'd love to hear from you!
*Apply today and take the first step toward a rewarding career.*
*Job Type & Location*
This is a Contract to Hire position based out of Olathe, KS.
*Pay and Benefits*
The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Olathe,KS.
*Job Type & Location*This is a Contract to Hire position based out of Olathe, KS.
*Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Olathe,KS.
*Application Deadline*This position is anticipated to close on Jan 26, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$19-19 hourly 2d ago
Patient Access Specialist
Assistrx 4.2
Patient service representative job in Overland Park, KS
Job Description: The purpose of this position is to help patients get access to the medications and therapies that they need.
A Day in the Life as a Patient Access Specialist:
This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues. This position also provides support for Prior Authorizations (PA) for an assigned caseload and helps navigate the appeals process to access medications.
Ensure cases move through the process as required in compliance with company requirements and the organization's defined standards and procedures; in a manner that provides the best level of service and quality
Conduct benefit investigations for patients by making outbound phone call to payers to verify patient insurance benefit information, navigate complex reimbursement barriers and seek resources to overcome the barriers
Verify patient specific benefits and document specifics including coverage, cost share and access/provider options
Identify any coverage restrictions and details on how to expedite patient access
Document and initiate prior authorization process and claims appeals
Report any reimbursement trends or delays in coverage to management
Act as a liaison for field representatives, health care providers and patients
About AssistRx: Voted Top Work Places in Orlando 3 years in a row, AssistRx understands that the key to success is our fantastic team members. AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to specialty therapies transforms lives and is achieved through the powerful combination of our people and technology. Want to know more? Follow us on LinkedIn to find out how our team members are #TransformingLives.
Why Choose AssistRx:
Work Hard, Play Hard: Preloaded PTO: 100 hours (12.5 days) PTO upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary.
Impactful Work: Join a team that is at the forefront of revolutionizing healthcare by improving patient access to essential medications.
Flexible Culture: Many associates earn the opportunity to work a hybrid schedule after 120 days after training. Enjoy a flexible and inclusive work culture that values work-life balance and diverse perspectives.
Career Growth: We prioritize a “promote from within mentality”. We invest in our employees' growth and development via our Advance Gold program, offering opportunities to expand skill sets and advance within the organization.
Innovation: Contribute to the development of groundbreaking solutions that address complex challenges in the healthcare industry.
Collaborative Environment: Work alongside talented professionals who are dedicated to collaboration, learning, and pushing the boundaries of what's possible.
Tell your friends about us! If hired, receive a $750 referral bonus!
Requirements
Qualifications to be a Patient Access Specialist:
In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
Excellent verbal communication skills and grammar
Salesforce system experience preferred
Benefits
Want to learn more about what employee benefits AssistRx offers? Here are some additional benefits that our employees enjoy!
Medical, dental, vision, life, & short-term disability insurance
Teledoc services for those enrolled in medical insurance
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Legal insurance
Wondering how we recognize our employees for delivering best in class results? Here are some of the awards that our employees receive throughout the year!
#TransformingLives Honor: This quarterly award program is a peer to peer honor that recognizes and highlights some of the amazing ways that our team members are transforming lives for patients on a daily basis.
Values Award: This quarterly award program recognizes individuals who exhibit one, or many, of our core company values; Excellence, Winning, Respect, Inspiration, and Teamwork.
Vision Award: This annual award program recognizes an individual who has gone above and beyond to support the AssistRx vision to transform lives through access to therapy.
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
$32k-38k yearly est. Auto-Apply 48d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Blue Springs, MO?
The average patient service representative in Blue Springs, MO earns between $27,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Blue Springs, MO