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Patient service representative jobs in Cathedral City, CA - 191 jobs
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Patient Service Representative
Front Desk Coordinator
Patient Access Representative
Medical Billing, Receptionist
Registration Coordinator
Patient Coordinator
Patient Service Specialist
Front Office Coordinator
Medical Biller
Arrowhead Orthopaedics
Patient service representative job in Redlands, CA
Full-time Description TITLE: Medical Biller It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensitive and responsive to patients' needs and preferences. To ensure that we hire and retain the quality of staff needed for implementing our philosophy of service, we have adopted the following for this position. The position requires that the employee be available forty hours per week, and that also the employee be flexible in his/her schedule to provide efficient service for the group. The employee however, will be expected to work no more than five days per week. Many of the responsibilities require that you have a working knowledge of computers and the ability to learn the proper use of the programs utilized in this office, or those that which may be necessary to meet the needs of the practice. The hours, pay scale, and benefits will be defined as agreed upon. BASIC FUNCTION: Under the supervision of the Business Office Manager, the Medical Biller shall provide all responsibilities necessary for the successful operation of the Billing & Collections Department for Arrowhead Orthopaedics. RESPONSIBILITIES: Work is primarily performed in the Billing & Collections Department located in Arrowhead Orthopaedics' offices. The duties of the Medical Biller are of high volume, and the quality of duties performed is needed to be at a high level. The employee will come into contact on a daily basis with confidential patient and physician files. The Medical Biller must be able to handle this information with the highest degree of privacy, discretion, and professionalism. The Medical Biller is responsible for accomplishing the duties set forth below: General Clerical Activities (There may be other duties required of this position not listed below): Entering charges and other data entry work. Review superbills for accuracy and create change for provider services. A minimum of 120 charges/8-hour day is required. Maintain a log for any missing or incorrect services, Durable Medical Equipment, Pharmaceuticals and Worker's Compensation reports. Tracking logs used in Clinic. Investigates all information needed to finalize billing process including obtaining charge information from physicians. Codes information regarding procedures performed and diagnosis on charge. Keys charge information into on-line entry program and produces billing. Assists with coding and error resolution. Perform other responsibilities as may be called on by the Business Office Manager. RELATIONSHIPS: The Medical Biller should observe and conduct the following relationships: The employee shall be responsible directly to the Business Office Manager. The employee shall report to the Business Office Manager and his/her assignees any progress, reports, requests, concerns, problems, and/or expectations in relation to the responsibilities of the position. Such communication may be verbal or written as deemed necessary by the employee or as directed by the Business Office Manager or his/her assignee. The employee shall interact with other office and clinical staff in the Practice. Such interactions should be collegial, professional, and contributing to the safety and pleasantness of the work environment at Arrowhead Orthopaedics. The employee may interact with the public. Such communication should always reflect the total commitment of the office to quality care and customer satisfaction. All communication should be professional and any unresolved conflicts are to be reported to the Business Office Manager. This in no way states or implies that these are the only duties to be performed by this employee. The Medical Biller will be required to follow any other instructions and to perform any other related duties as assigned by the supervisor and his/her assignees. Arrowhead Orthopaedics reserves the right to update, revise or change this job description and related duties at any time. Requirements Skill Requirements: The ability to type 40 words per minute. Education: High school diploma or equivalence. Skill in operating a computer and scanner, as well as software programs including Outlook. Telephone etiquette and professional communication skills are required. Must be able to work under strict deadlines. Should be able to interpret documentation and have a basic knowledge of coding levels. Must be proficient in CPT, ICD9, HCPCS, RBRVS, Medical Terminology and Modifier 95 & 97 guidelines of E&M. Must have a minimum of 2-5 years of experience in data entry, preferably in a healthcare setting. Experience in orthopedic, physical therapy and/or podiatry experience is preferred Typical Physical Demands: Requires sitting and walking, with daily occasional stooping, reaching, and bending. Occasional lifting up to thirty pounds. Hearing must be in the normal range for telephone and personal communication. Requires manual dexterity sufficient to operate keyboards and other office equipment. Salary Description $21.63 - $23.00 / hourly$21.6-23 hourly 60d+ agoPatient Service Rep
City of Loma Linda
Patient service representative job in Loma Linda, CA
Department: UHC: Ophthalmology Job Summary: The Patient Service Rep manages patient flow for electronic check-in, check-out, and appointment procedures. The job requires exceptional communication and interpersonal skills and efficiency. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Education and Experience: High School Diploma or GED required. Minimum six months required of customer service, general office or Receptionist vocational training, medical field preferred. Knowledge and Skills: Knowledge of medical terminology preferred. Able to use a computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint). Operate/troubleshoot basic office equipment required for the position. Able to work calmly and respond courteously when under pressure; collaborate and accept direction. Able to think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to distinguish colors as necessary; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace; see adequately to read computer screens, and written documents necessary to the position. Licensures and Certifications: Valid driver's license required.$36k-42k yearly est. Auto-Apply 15h agoMedical Biller (Billing and Collections Specialist)
Wellness and Equity Alliance
Patient service representative job in Indio, CA
Full-time Description OUR MISSION Wellness Equity Alliance (WEA) is a novel national public health organization comprised of a multidisciplinary team of population and public health experts with backgrounds in infectious disease, public health, emergency medicine, primary care, cardiology, pediatrics, psychiatry, community health work (CHW), nursing and advanced practice pharmacy. We work nearly exclusively with underrepresented communities, fundamentally addressing health-care disparities and the social determinants of health (SDoH) that have been amplified during the COVID-19 pandemic, prioritizing the following: People experiencing homelessness Indigenous communities Immigrant communities Rural communities BIPoC communities LGBTQIA+ communities Justice-impacted communities The WEA team is diverse, inclusive, and nimble enough to assemble teams of healthcare professionals within days using our proven local staff recruitment models to address population health crises and communicable disease outbreaks. The WEA team's partnership model is collaborative and allows hospitals, health jurisdictions, state/local government agencies to provide timely care using equity-based strategies for individuals and marginalized communities. Position Summary We are seeking a detail-oriented and organized Medical Biller to join our healthcare team. The ideal candidate will be responsible for managing the billing process, ensuring accurate and timely submission of claims, follow up on unpaid and denied claims, submitting either corrected claims or appeals on denials or adjusting claims that are unpayable while maintaining excellent communication with insurance companies and patients. This role offers an opportunity to contribute to efficient revenue cycle management and support high-quality patient care. Key Responsibilities Key Skills Knowledge of medical billing software and electronic health records (EHR) systems Familiarity with medical coding (ICD-10, CPT, HCPCS) Strong understanding of insurance processes, claims submission, and reimbursement procedures Excellent attention to detail and organizational skills Effective communication skills and ability to work independently Tenacity and problem solving skills Requirements Required Qualifications Proven experience as a Medical Biller or in a similar healthcare billing role (not sure what else in healthcare would be similar?) Preferred Qualifications High school diploma or equivalent; additional certification in medical billing or coding is a plus Salary Description $42,000-$54,000/yr$42k-54k yearly 46d agoPatient Access Representative (Per Diem)
Bear Valley Community Hospital
Patient service representative job in Big Bear Lake, CA
Job DescriptionDEPARTMENT: Patient Access SHIFT: 12 Hour Shifts Under the general guidance of the Patient Access Supervisor, this position includes registering patients requesting treatment in the Emergency Department, PBX/Outpatient ancillary services, including Swing patients and SNF residents. Assisting in performing non-nursing clerical functions supportive to direct nursing care, facilitating communications, and traffic flow. It also includes operating a computer telephone system (PBX) and maintaining courteous and efficient communication between patients, staff and various departments. ESSENTIAL DUTIES Exhibit professionalism in the Patient Access Department as it relates to patients, families, visitors, physicians, and staff members Obtain signatures for admission, discharge, or various other consents Verify, interpret and apply accurate insurance information Collect and apply accurate demographic information Obtain and interpret authorizations for outpatient services Facilitate higher level of care needs for patients Communicate with outside entities effectively Collection of any co-pay monies, deposits, and payments and completes receipts in a courteous manner Capable of operating PBX phone system efficiently as patient access the operator for the entire facility Works closely with the business office to assist with any patient questions and issues that arise Accountable for keeping complete documentation Capable of utilizing a fax/copier machine efficiently Able to work nights and weekends as needed All other duties or responsibilities as assigned QUALIFICATIONS Minimum Education (or substitute experience) Required: High school diploma or equivalent BLS Certification within 3 months of hire Education Preferred: N/A Minimum Experience Required: N/A Experience Preferred: Previous experience working in a hospital, doctors office or healthcare setting Have a working knowledge of insurances and medical terminology Customer service Skills: Excellent verbal, written and listening skills with strong interpersonal skills Strong organizational skills with attention to detail and accuracy Proficient computer skills Demonstrate behaviors consistent with BVCHD values Maintain composure and compassion in stressful situations Be a team player and work well with others Capable of multitasking in a busy environment Accountability for compliance with laws, regulations, and policies to demonstrate ethical behavior Bear Valley Community Healthcare District Is An Equal Opportunity Employer$33k-42k yearly est. 12d agoPatient Services Technician Specialist/ Phlebotomist
Mindlance
Patient service representative job in Yucca Valley, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information This job is with one of my Financial Client.$32k-38k yearly est. 60d+ agoPatient Services Representative Floater
DAP Health
Patient service representative job in Coachella, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around West and East DAP Health locations, as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record$31k-36k yearly est. 55d agoMedical Biller
United Medical Doctors Master
Patient service representative job in Murrieta, CA
The medical billing representative performs a variety of billing and administrative tasks including claim submission, claim correction, insurance follow up and appeals, insurance verification, answering patient calls regarding billing, returning patient calls, setting up payment plans, patient demographic review/ updates, insurance verification, and follow up on past due accounts. Job Qualifications: Education: High school diploma with at least 2 years experience in a medical office setting. Skills: Understanding of revenue cycle process, including billing and collections Ability to read ERA/ EOB Athena EMR experience a plus Experience with denial/ appeals process Strong written and verbal communication. Ability to problem-solve in a timely, professional manner. Ability to withstand varying job pressures, organize/prioritize related jobs tasks, and excellent attention to detail. Proficiency in medical software, Microsoft Windows, and keyboard. 1) Customer service incoming calls and limited face to face consultation with patients. 2) Set up payment plans, maintain and monitor accounts. 3) Patient accounts receivable 4) Processing of mail/correspondence. 5) Verification of insurance coverage and benefits Additional Job Requirements Hearing, vision and sensory skills adequate for obtaining accurate information. Ability to maintain patient confidentiality at all times, both on and off the job. Attend work regularly as scheduled. Benefit Conditions: Waiting period may apply Only full-time employees eligible Work Remotely No Job Type: Full-time Pay: $19.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 2 years (Required) Work Location: In person$19-25 hourly 10d agoPatient Access Specialist 1
Rancho Health MSO, Inc.
Patient service representative job in Temecula, CA
This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients' visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient's personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient's question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1-2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization: Must be authorized to work in the United States. Mon - Fri ( 8 am - 5pm)$33k-42k yearly est. 6d agoOphthalmology Front Office Phone & Scheduling Support
Desert Opthalmology
Patient service representative job in Palm Springs, CA
Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!$32k-41k yearly est. 24d agoFront Desk Coordinator - Moreno Valley, CA
The Joint Chiropractic
Patient service representative job in Moreno Valley, CA
Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Pay Range $15 - $18 depending on experience Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California Powered by JazzHR JJOZTq6Yi1$15-18 hourly 27d agoDental Front Office
Cajon Dental
Patient service representative job in Redlands, CA
Job Description Dental Front Office Needed Redlands, CA (92373) Our growing group of private practices is seeking an Experienced Dental Front Office team member with 2+ years of experience. We are patient-focused and pride ourselves on creating a unique and superior experience for both our patients and team. This position is for Cajon Dental & Centerpoint Dental with potential to travel to Sunnymead in Moreno Valley. Cajon Dental - 233 Cajon Street, Redlands, CA 92373 Centerpoint Dental - 33490 Oak Glen Road, Yucaipa, CA 92399 Sunnymead Dental Group - 12900 Perris Blvd, Moreno Valley, CA 92553 Schedule: Full Time Monday: 9 AM - 6 PM Tuesday & Thursday: 7 AM - 4 PM Wednesday: 8 AM - 5 PM Friday: 7 AM - 1 PM Compensation & Benefits: $23-26 per hour, based on experience 401K Paid Time Off Continuing Education Dental Ideal Candidate Qualifications: 2+ years of dental front office experience Experience presenting treatment to patients and working with dental insurances Professional, reliable, and goal-oriented A positive team player who thrives in a fun and supportive environment Responsibilities: Greet patients with warmth and professionalism Check patients in and out Answer phones promptly and courteously Verify dental insurance benefits Present treatment plans and review financial arrangements with patients Submit claims electronically to insurance companies If you're an experienced dental front office professional looking to grow with a supportive and patient-focused team, apply today! Skills: General Practice Open Dental Claims/Appeals Insurance Scheduling Treatment Planning Billing Benefits: Dental 401k PTO Compensation: $23-$26/hour$23-26 hourly 8d agoMedical Biller
Premier Ambulance
Patient service representative job in Perris, CA
The medical biller position responsibilities are to submit accurate and timely claim billing and reports based on health plan, payor, or contract requirements. This also involves accounts receivable payment follow-up, appeals, and refunds if necessary. Essential Functions: Complete health plan billings based on requirements. Compile proper paperwork and conduct appropriate research to appeal claim denials, including requests for refunds/credits when applicable. Review and monitor reimbursements due from different payors to determine appropriate collection methods. Communicate effectively and professionally with external customers. Resolve payment issues with carriers, (e.g. denials, partial payments, etc.) Review, modify, and re-bill rejected/denied claims. Assist Cash department on payor backup as needed for payments received. Adhere to and comply with information systems security. Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered, and report information system security problems. Adhere to all company policies and procedures. Work overtime if assigned by Management. Perform other duties as assigned. Be flexible with shifting daily priorities. Meet deadlines, working within tight time constraints. Handle a large volume of work. Meet or exceed established standards for productivity and quality. Employment Benefits: PAID WEEKLY!!! Paid Time Off and Sick Pay Medical, Dental, Vision 401 (k) Plan Advancement Opportunities New Equipment and State of the Art Technology Team and Family Atmosphere Southern California's Best EMS Work Environment Premier Ambulance is proud to be accredited by the Commission on Accreditation of Ambulance Services. CAAS accreditation signifies that Premier Ambulance has met the “gold standard” determined by the ambulance industry to be essential in a modern emergency medical services provider. These standards often exceed those established by state of local regulation. Less than two percent (2%) of the ambulance providers in America have achieved this level of accreditation. Apply Now! Qualifications High School Diploma or general education degree (GED) required. Ambulance billing experience or equivalent combination of education and experience required. Flexible, high achiever with ability to learn quickly and meet department goals and deadlines consecutively. Strong attention to detail. Organized, detail oriented with excellent follow through abilities. Communicate effectively, both orally and written. Good computer skills. Strong alpha numeric data entry skills with a minimum of 35 WPM with a 90% accuracy rate. HIPPA Requirements. Work in a spirit of teamwork and cooperation. Convey a sense of competence and commitment. Use initiative to learn new skills, enhance personal knowledge and improve communications. Demonstrate ability to work well with team members. Demonstrate flexibility with shifting daily priorities.$33k-41k yearly est. 10d agoPart Time Patient Coordinator (Redhawk Vision)
VSP Ventures Optometric Solutions LLC
Patient service representative job in Temecula, CA
Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.$35k-46k yearly est. 7d agoDental Front Office Receptionist
Rodney M Collins
Patient service representative job in Redlands, CA
Job DescriptionBenefits: 401(k) Health insurance Paid time off We are looking to hire a Front Office Receptionist to join our team! You will be responsible for answering the phones, scheduling appointments, collecting payments. Responsibilities: Manage records and information Plan and maintain work facilities Encourage and improve cross-department internal communication Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.) Qualifications: Previous experience in administrative services Ability to prioritize and multi-task Previous dental insurance billing experience mandatory Deadline and detail-oriented Strong leadership qualities$32k-41k yearly est. 26d agoDental Front Office Treatment Coordinator
Steve Tatevossian DDS Inc.
Patient service representative job in Redlands, CA
Job Description Our Dental Front Desk treatment Coordinator opportunity focuses on timely and accurate front desk/treatment coordinator responsibilities for our fast-paced dental office. The right candidate will have 5 years dental administrative experience including dental insurance coordination, Collections, works proactively, always presents themselves professionally, and is committed to providing an exceptional Patient Experience. Responsibilities include, but are not limited to: Professional Phone and Customer Service skills Make appointments for patients according to the established practice protocols Greet patients as they come in Check patients in Update all personal and insurance information Establish and maintain patient records and files Call insurance companies for insurance verification of NP's and all hygiene patients. Confirm appointments in advance. Use dialogue to minimize cancelations. Interact with practice team members to maintain a full schedule Help maximize hygiene department production by keeping patients scheduled and reactivating previously inactive patients *Other duties as assigned Please do not apply if no Prior dental experience Our full-time opening offers Mondays 9:00-6:00 pm, Tuesdays, Wednesdays and Thursdays from 8:00-5:00pm, with the possibility of one Friday with our specialty team. Our generous compensation package consists of competitive pay depending on experience and ability . We also offer the opportunity for advancement and daily, monthly and yearly bonuses. In addition, paid continuing education, CPR, Uniform allowance, possible degree advancement, 5 days paid time off, vacations, outings, dental care, 401k, profit sharing and pension plan.$31k-44k yearly est. 3d agoDental Front Desk Treatment Coordinator
Overland Dental Practice
Patient service representative job in Temecula, CA
Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. Dental Receptionist Duties and Responsibilities Greet patients and visitors in a friendly and professional manner Schedule appointments and confirm upcoming appointments Manage patient records, update information, and file paperwork Collect payments for services rendered and file insurance claims Answer calls and respond to patient inquiries and provide information as needed Dental Receptionist Requirements and Qualifications Dentrix knowledge, Ins verification, post treatment plans Must have Previous experience in a dental office setting Excellent customer service and communication skills Able to multitask and prioritize tasks in a fast-paced environment Prefer Bilingual Spanish Dentrix Proficiency Back floor /X-ray knowledge, cross trained preferred$32k-41k yearly est. 21d agoFront Desk Hospitality - Temecula KOA at Vail Lake Resort
Kampgounds Enterprises
Patient service representative job in Temecula, CA
The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our front desk hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you! Working hours: Part-time positions available 20-30 hours depending on the occupancy of the park Shifts can be scheduled from 6am - 11pm Monday - Sunday with highest priority Thursday - Sunday Reports to Front Desk Manager $17/hour & up depending on experience Successful candidates will need open and flexible availability for scheduling RESPONSIBILITIES Ensures customers receive a high level of service consistent with our customer service philosophy Learn and operate Campground Management system Communicate with all staff and management using Microsoft Teams Help guests to reserve & register for their camping experience both in person and via the telephone Enforce campground policies and implement solutions consistent with goals of park Proactive guest management to ensure positive environment for all guests Coordinate with Guest Service staff for late guest arrivals Coordinate with Guest Service staff for problem resolution when applicable Assists with handling and resolving guest complaints. Greet all guests at entrance gate Help facilitate day use passes for visitors and mountain bike riders Cashier souvenir sales as well as stocking merchandise Utilize creative problem-solving skills Other duties as assigned by manager to ensure the operations of the campground and guest satisfaction. Requirements • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Ability to thrive in a fast-paced environment • Intermediate computer proficiency including email, internet and Microsoft Office Suite • Excellent verbal and written communication skills PM21$17 hourly 13d agoPatient Access Representative (Per Diem)
Bear Valley Community Hospital
Patient service representative job in Big Bear Lake, CA
DEPARTMENT: Patient Access SHIFT: 12 Hour Shifts Under the general guidance of the Patient Access Supervisor, this position includes registering patients requesting treatment in the Emergency Department, PBX/Outpatient ancillary services, including Swing patients and SNF residents. Assisting in performing non-nursing clerical functions supportive to direct nursing care, facilitating communications, and traffic flow. It also includes operating a computer telephone system (PBX) and maintaining courteous and efficient communication between patients, staff and various departments. ESSENTIAL DUTIES Exhibit professionalism in the Patient Access Department as it relates to patients, families, visitors, physicians, and staff members Obtain signatures for admission, discharge, or various other consents Verify, interpret and apply accurate insurance information Collect and apply accurate demographic information Obtain and interpret authorizations for outpatient services Facilitate higher level of care needs for patients Communicate with outside entities effectively Collection of any co-pay monies, deposits, and payments and completes receipts in a courteous manner Capable of operating PBX phone system efficiently as patient access the operator for the entire facility Works closely with the business office to assist with any patient questions and issues that arise Accountable for keeping complete documentation Capable of utilizing a fax/copier machine efficiently Able to work nights and weekends as needed All other duties or responsibilities as assigned QUALIFICATIONS Minimum Education (or substitute experience) Required: High school diploma or equivalent BLS Certification within 3 months of hire Education Preferred: N/A Minimum Experience Required: N/A Experience Preferred: Previous experience working in a hospital, doctors office or healthcare setting Have a working knowledge of insurances and medical terminology Customer service Skills: Excellent verbal, written and listening skills with strong interpersonal skills Strong organizational skills with attention to detail and accuracy Proficient computer skills Demonstrate behaviors consistent with BVCHD values Maintain composure and compassion in stressful situations Be a team player and work well with others Capable of multitasking in a busy environment Accountability for compliance with laws, regulations, and policies to demonstrate ethical behavior Bear Valley Community Healthcare District Is An Equal Opportunity Employer$33k-42k yearly est. Auto-Apply 60d+ agoPatient Access Specialist
Rancho Health MSO, Inc.
Patient service representative job in Temecula, CA
This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients' visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient's personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient's question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1-2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization: Must be authorized to work in the United States. M-F 8am-5pm. Hours may vary based on business needs.$33k-42k yearly est. 27d agoFront Desk Coordinator - Moreno Valley, CA
The Joint Chiropractic
Patient service representative job in Moreno Valley, CA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Pay Range $15 - $18 depending on experience Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California$15-18 hourly Auto-Apply 57d ago
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How much does a patient service representative earn in Cathedral City, CA?
The average patient service representative in Cathedral City, CA earns between $29,000 and $42,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Cathedral City, CA
$35,000
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