Patient service representative jobs in Kenner, LA

Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

Salary Range: $85,000-$95,000 DOE Period of Performance: 365 calendar days; exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project involving the demolition and replacement of existing boardwalks along several trails within the park, including the Education Center Trail, Bayou Coquille Trail, Marsh Overlook Trail, Visitors Center Trail, and Palmetto Trail. New boardwalks will be constructed at the Education Center Trail, Coquille Trail, and Marsh Overlook Trail to improve accessibility and visitor experience. In addition, the project includes the raising and improvement of existing hardened trails along the Bayou Coquille Trail, as well as the installation of ancillary components and site furnishings to support safe and sustainable public use of the trail system. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), hazardous materials abatement and disposal, and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field. Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Proven experience with top-down construction methods, including boardwalk construction, pile installation, framing, and finish carpentry. Knowledge in construction practices including applicable building codes, applicable safety regulations, cost breakdown estimating and negotiating, and technical writing. Knowledge and experience with ecologically sensitive projects including working in wetlands and erosion and sedimentation controls OSHA 30 construction safety training preferred . Ability to read and interpret plans, schedules, and other specifications. Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets

The Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representative position resides within the Health Center for Student Care and reports to the Director of Operations and Auxiliary Services. The individual serving in this role is responsible for front desk operations. The patient representative greats patients and visitors upon arrival, enters and verifies insurance information, answers phones, schedules appointments, checks out patients after their visit, and provides excellent customer service. Works closely with the Senior Patient Representative to coordinate patient care with nurses and providers to maintain a consistently high standard of care. This position contributes substantially to the ongoing integrity of clinic operations. Located in the unique and iconic city of New Orleans, Tulane is a highly regarded and selective independent research university, a member of the prestigious Association of American Universities (AAU), and offers undergraduate, graduate, and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health. Tulane University Campus Health is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and serves a student body of over 13,500. 1. Excellent verbal and written communication skills. 2. Excellent customer service skills; ability to work well with others. 3. Great organizational and time management skills. 4. Proficient data entry skills; familiarity with electronic database management and reporting. 5. Proficient keyboard sills and a working knowledge of Microsoft Office Word and Excel software applications. 6. Basics skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 7. Ability to maintain confidentiality in all work performed. 1. High School diploma or equivalent AND 2. Two (2) years of office experience to include one (1) year of customer service 1. Three years' experience in a medical setting. 2. Experience with third party billing and insurance. 3. Certified as a CNA, Pharmacy Technician, Laboratory Technician, or Medical Services Coder.

Receptionist Medical $16/HR - $20/HR, Gretna, LA Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime **** MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit

In & Out Urgent Care is growing, and we want you to come grow with us. We opened our first Urgent Care in 2015 in Uptown New Orleans and have since opened three additional locations. We have locations in Metairie, Mandeville, and Covington. Our mission is to create a place where the genuine care and comfort of our patients and their families is our highest priority. We have an outstanding, dedicated team that you can trust to make this all possible. We are seeking to hire motivated and goal orientated individuals as we continue our growth of opening additional locations to serve the community. We have positions available for Full Time PATIENT CARE REPRESENTATIVES. You must be able to work at least 5 shifts a month; 12 Hr Shifts Weekdays and 8 Hr Shifts Weekends; rotating weekends and willing to work at our other urgent care locations when needed. Our PATIENT CARE REPRESENTATIVE, work under the direction of a Provider and Clinical Director, assisting in the delivery of healthcare to our patients. Our PATIENT CARE REPRESENTATIVE are Multifunctional and perform a wide variety of duties with the main focus of giving our patients the best experience by performing Front Office duties. . Job Duties include, but are not limited to the following: · Answers phones in a professional manner. Screens or forwards calls to the appropriate person, providing information or taking messages, while maintaining patient confidentiality. Retrieves messages from voice mail and returns calls if applicable.· Conducts follow up calls to the appropriate patient from the previous day; schedules follow-up appointment if requested.· Greet patients entering the facility with a warm and friendly smile, determines nature and purpose of visit. Facilitates patient flow by notifying the clinical team of patient's arrival, being ware of delays and communicating this with patients and clinical staff.· Scans medical documents into the patient's electronic medical record. Maintains patient account by obtaining, recording, and updating personal and financial information. Protects patient's rights by maintaining confidentiality of personal, medical, and financial information.· Schedules and registers patient for visit. Verifies patient demographics and insurance information.· Maintains reception and lobby area in a neat and orderly condition.· Knowledgeable of what forms to use for the appropriate visit and procedure· Collects and records patient copays/payments on daily log sheet and sends this information to the billing department at the end of each shift.· Prints daily log, day sheets, credit transaction summary. Ensure that all totals balance to report.· Counts and Balances petty cash at the beginning and end of each shift.· Completes end of the day spreadsheet and deposit sheet and sends to billing department at end of each shift. Required Qualifications: · High school graduate or equivalent.· Completion of Medical Assistance accredited program preferred, but not required.· 1-2 years front desk experience in a medical environment preferred.· Ability to work 12 hour shifts during the week and 8 hour shifts on the weekend, including holiday hours as needed. Rotating weekend shifts. Able to work at other locations when needed· Great computer skills, including familiarity in documenting patient information in an electronic medical record.· Ability to type 60 words per minute with 96% accuracy.· Must be detailed oriented, with excellent interpersonal communication skills.· Ability to communicate in person, on the telephone and in writing.· Ability to deal with the public and assist ill and distraught patients.· Basic medical terminology So come on, join our Team and grow with us! Apply Today! We provide personable, affordable and convenient urgent care to our patients in need of non-life threatening conditions. Our urgent care clinics are located in New Orleans, Metairie and Covington/Madisonville. We identify our employees as the ones who make the difference. We emphasize the values of mutual respect, open communication, equality and commitment. We offer a work environment that promotes personal and professional growth. In doing so, we strive to create balance to enhance the quality of life and to maximize the talents of individuals. We believe that by nurturing each individual's talent, we will continue to be a premiere urgent care and administrative company. We are committed to creating and maintaining a diverse workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in our policies and the way we conduct our business and is an important principle of our sound business management. Our core principals are: • Responsibility • Quality • Integrity • Respect • Customer Service • Teamwork Employees are expected to conduct himself or herself according to our mission, vision and core principals. If you feel you would be a great fit with one of urgent care clinics, we ask that you proceed with submitting and application.

1884 Westbank Expy., Harvey, LA 70058 Automotive Sales Influencer$1,600 per month Salary + Commission! The Skys the Limit!Required: A Strong Presence on Social Media - TikTok, Instagram, Facebook, etc. Join the Tameron Kia Westbank Sales Team - Where Personality Meets Opportunity! Are you social media savvy, full of energy, and looking for a career that blends personality with real income potential? Tameron Kia Westbank in Harvey, LA (just minutes from downtown New Orleans) is hiring Automotive Sales Influencers to join our dynamic team! Think of this as selling cars with a ring light, not a clipboard.If youre the friend everyone turns to for car advice, or the one who always gets the angles just right this is your moment. Apply today and turn your camera skills and charisma into a career at Tameron Kia Westbank! Send your resume and a sample video or social media post to ******************** Why Tameron Kia Westbank? We're not your average dealership - we're focused on digital-first sales strategies Our modern showroom and in-house media resources give you the tools to stand out Be part of a team that values authenticity, hustle, and heart We're Looking For: Confident, well-groomed, and outgoing individuals with a strong presence on social media - TikTok, Instagram, Facebook, etc. Willing to create fun, engaging social media content daily to drive visibility and sales No prior car sales experience needed - just the drive to connect, create, and close A love for people and making genuine connections What You'll Get: $1,600/month salary plus commission - the sky's the limit! Top-tier benefits package including health, dental, and vision 401(k) with company match Paid training and continuous support A fun, fast-paced environment where creativity is encouraged and rewarded RequiredPreferredJob Industries Customer Service

Job DescriptionDescription: Patient Representative At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility. - Responsibilities: Greet and assist patients in a friendly and professional manner Schedule appointments and manage patient registration processes Answer phone calls, respond to inquiries, and provide information to patients Maintain patient records accurately and ensure confidentiality Collaborate with medical staff to coordinate patient care services Assist with administrative tasks such as filing, data entry, and office organization Handle weekly reports Manage call log Handling the sales process to help patients get fully signed up for care Walking around the gym actively communicating with patients Ensuring all patients have a positive experience at every visit Getting consent and taking photos for social media platforms Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard. Requirements: Skills: We are looking for candidates with the following skills: Proficiency in medical terminology preferred Experience in a medical or dental office setting Strong office administration skills Ability to provide excellent medical administrative support Excellent communication and interpersonal abilities Attention to detail and accuracy in work tasks Proficient in multitasking and prioritizing responsibilities

Under the supervision of the Practice Manager, the Patient Access Representative is responsible for obtaining accurate patient demographics and insurance information during the patient interview process; the process includes in-person, and phone interviews, corrects information as needed. Processes the registration including obtaining the patients signature on the Authorization for Treatment, Advanced Beneficiary Notice (ABN) and completing the Medicare Secondary Payer (MSP) questionnaire. Scans all necessary documentation into SRS. Collects co-payments, estimated co-insurance and deductibles, which includes phone calls to patients to discuss financial responsibility prior to service as well as collecting at time of service. Answers incoming phone calls and assist caller as needed. And any other duties assigned by the Practice Manager. Essential Duties and Responsibilities Registration Front Desk Able to handle heavy phone volumes, ensures that callers are transferred to the appropriate department and/or person. Answers calls in a timely manner; identifies department and self when answering the telephone. Able to handle all codes and stat calls proficiently. Verifies that patient demographic information is accurate and ensures that insurance cards, consents and other admission documents are complete and in order. Ability to explain required forms to the patient in detail (i.e.: Authorization for Treatment, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer (MSP) questionnaire). Obtains required signatures as needed. As part of the pre-registration process, contacts patient to verify demographic information, insurance information, and MSP questionnaire. Informs patients of estimated balance due and collects monies due at time of service. Demonstrates knowledge of all features and functions of the Patient Accounting areas. Notifies appropriate staff regarding any issues or concerns in a timely manner. Balances daily receipts list to cash, checks, and credit card payments received at the end of each day. Other Duties Functions as back up to concierge. Other duties as assigned. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings annually, reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements High school diploma. Two (2) or more years' experience. Skills Ability to communicate effectively in English, both verbally and in writing. Basic computer knowledge. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds. View all jobs at this company

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: TBD Work Shift: This position will float to different locations and work all shifts (day/evening/night). Job Summary: The Patient Access Representatives are primarily responsible for completing an efficient and organized check in for the patients; ensuring throughput and customer service are top priorities. Excellent customer service skills are crucial in this role, as the Patient Access Representative must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Minimum Qualifications: High school diploma or equivalent. At least 3 months of previous customer service experience preferred. Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with patients and/or insurance carriers. Ability to work in a fast-paced professional environment. Excellent organizational skills and maintains a professional and neat work environment. Promotes a positive image of STPH while maintaining strict confidentiality. Please note - some of these positions are essential personnel during disaster situations (like Hurricane evacuations/threats). These essential positions include ER Patient Access Specialists and some Lead level positions. Please inquire during the hiring process to ensure you are aware of the requirement for your position. Depending on location, process and system knowledge will differ. Examples include order entry at the outpatient locations and scheduling in some satellite locations. Preferred Qualifications: While not required, education or certifications in medical field are helpful in acquiring a position in the area - as well as for advancement opportunities. Bilingual skills are also desirable. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing Frequently (34%-66%) - reaching Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing, balancing, stooping, crouching EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations. Responsibilities * Customer Service/Patient Flow * Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. * Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. * Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. * Facilitates the patient's access to information including but not limited to MyChart access. * Accurately updates patient's records as needed. * Accurately enters and updates charges as necessary. * Clinic Operations * Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. * Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. * Meets site collection goals. * Performance Excellence * Actively supports the organizations performance excellence initiatives. * Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. * Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. * Provides quality training and orientation for other Team Members when assigned. * Other Duties as Assigned * Performs other duties as assigned or requested. Qualifications Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork. Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork. Registration Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage Ensures each patient is assigned only one medical record number. Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. Extensively documents each encounter in account notes to ensure successful cross-function communication. Ensures orders are received and are consistent with tests/procedures. Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously Insurance and Benefits Knowledge Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. Financial Collections Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. Understands and explains the details of the out-of-pocket calculation. Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. Collects cash, prints receipts, and balances cash drawers. Other Duties as Assigned Performs all other duties as assigned.

The Accessibility Coordinator serves as academic support personnel in the Student Success Center. This position provides guidance and process to University partners for compliance with the ADA Amendment Act, Section 504, and other federal and state laws. In addition, this person may also assist with programs and events to support the goals of the Office for Accessible Education and the Student Success Center. This position is part of a dynamic, student-centric team that supports Loyola students. The Coordinator will interact with the SSC staff and reports to the Director of the Office for Accessible Education. Examples of Duties * Strong knowledge of ADA and Section 504 compliance laws with emphasis on students with disabilities in higher education including best and common practices for academic needs including eligibility processes; medical documentation; educational technology; effective communication; and student housing. * Determines reasonable accommodations and provides direct support services to students with disabilities. * Monitors progress of students in support of retention efforts; makes referrals as needed. * Works with SSC team members and other relevant individuals on campus to coordinate and implement accommodations/services. * Serves as a resource to the campus community regarding disability-related matters as directed. * Develops and implements disability related programming for faculty, staff, students. * Provides training and access to students regarding assistive technology. * Coordinates the acquisition of texts and course materials for students who need alternate format course materials. * Assists the office in proctoring exams for students with testing accommodations. * Maintains current knowledge of best practices and legal mandates and for all areas of disability * Prepares and delivers disability-related communications and updates to campus community * Works collaboratively with students and Faculty Liaison under direction of Director * Develops policies, procedures, and departmental objectives under direction of Director * In absence of Director, oversees departmental operations, makes eligibility decisions, and works towards resolution of problems and concerns * Purposefully shapes the dialogue for collaborative engagement to advance accessibility efforts with all stakeholders * Develops and coordinates trainings including online educational opportunities * Represents the Director and/or the office at meetings, as necessary * Represent the Office for Accessible Education on university-wide committees as appropriate * Other duties as assigned Additional Responsibilities: * Serve on the OAE / SSC planning committee to formulate the strategic plans and annual reports. * Assist the Director in activities to recruit students to the university. * Assist the Director with the professional writing demands of the office. * Assist the Office Manager in overseeing and recording the hours for work study and student assistants who tutor SSC students. Typical Qualifications * Bachelor's degree required. Master's degree in special education, disability services, psychology, vocational rehabilitation, or other related field preferred. * Ability to interpret disability-related documentation/psychoeducational assessment reports * Experience and sensitivity in working with people with disabilities; ability to tactfully handle sensitive situations with discretion * Possess excellent interpersonal, communication, time-management, problem solving, and multitasking skills * Ability to manage competing priorities and timelines while bringing initiatives to completion Additional Desirable Qualifications * Minimum 1 year of ADA and disability services experience in higher education preferred. * Spanish fluency (desired, not required) PHYSICAL REQUIREMENTS: * Ability to speak and listen effectively in individual or small group settings with or without accommodations. * Ability to perform job duties with or without reasonable accommodations.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations. * Customer Service/Patient Flow * Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. * Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. * Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. * Facilitates the patient's access to information including but not limited to MyChart access. * Accurately updates patient's records as needed. * Accurately enters and updates charges as necessary. * Clinic Operations * Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. * Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. * Meets site collection goals. * Performance Excellence * Actively supports the organizations performance excellence initiatives. * Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. * Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. * Provides quality training and orientation for other Team Members when assigned. * Other Duties as Assigned * Performs other duties as assigned or requested. Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Answers telephone, schedules appointments and coordinates clinic appointments for CAPS. Responsible for maintenance and filing of medical records for the Department of CAPS. Provides administrative and clerical support to CAPS staff. * Ability to keyboard accurately * Working knowledge of Microsoft Word program and general computer experience * Working knowledge of general office experience * Strong communication skills and the ability to interact with people of various cultures, backgrounds, and status * High school diploma or equivalent

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 40 Work Shift: 7:15am to 3:45pm or 8:00am to 4:30pm. Summary of the Job: The Patient Access Reps. are primarily responsible for completing an efficient and organized check in/out for the patients. Ensuring throughput and customer service are top priorities. Schedule appointments and verifying insurance during registration as appropriate. Collecting accurate information from patients while ensuring confidentiality of this information and that the patients are aware of their rights as determined by HIPAA regulations and company policy. To answer multi line phones and direct all calls in a polite and courteous manner. To collect copayments and patient balances. To scan or file all documents into the Medical Record as needed. Minimum Qualifications: Must be able to operate a computer, copier and fax machine. Must possess good communication skills and a great deal of patience. Medical office experience preferred. Should have previous medical terminology. Must be willing to learn all aspects of the office and be a team player. Must be able to work well with others in a very busy environment. Must maintain a professional demeanor at all times. Preferred Qualifications: A High School Diploma or GED is preferred. Proof of enrollment in or completion of a post-secondary or vocational program may also be accepted. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 10 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) - reaching, handling/feeling, talking, hearing, seeing Frequently (34%-66%)- NONE Occasionally (1%-33%)- lifting, carrying, pushing/pulling, stooping, crouching EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Responsibilities * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.