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Patient service representative jobs in Lodi, CA

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  • Scheduler

    Flint 4.7company rating

    Patient service representative job in Roseville, CA

    Develop and maintain detailed project schedules from preconstruction to completion Build baseline, bid, and proposal schedules in collaboration with teams and trade partners Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems) Track critical paths, float, constraints, and milestones Provide monthly schedule reports, narratives, and KPI metrics Identify and communicate risks, delays, productivity impacts, and changes Support cost impact analysis, change orders, claims, and dispute resolution Ensure contractual compliance in scheduling communications Deliver hands-on training to project and self-perform teams Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud Champion process improvements and standard operating procedures for scheduling across divisions Job Requirements: 7+ years of construction experience, including 5+ years in scheduling Demonstrated expertise in Critical Path Method (CPM) scheduling Deep knowledge of construction methods, workflows, sequencing Ability to interpret plans, specs, and submittals Familiar with job cost reporting, cost accounting, and change order processes Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech Outstanding communicator, collaborator, and critical thinker Willing to travel locally to job sites within FLINT's service areas Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all. What Success Looks Like Within 6-12 months, you'll take full ownership of FLINT's project schedules You'll serve as the go-to scheduling expert and trainer for the company You'll lead the transition to Oracle Primavera Cloud Your work will improve schedule reliability, reduce risk, and increase project predictability across the board
    $54k-103k yearly est. 1d ago
  • Medical Credentialing Coordinator

    IDR, Inc. 4.3company rating

    Patient service representative job in Antioch, CA

    IDR is seeking a Medical Credentialing Coordinator to join one of our top clients in Antioch, CA. This role is pivotal in ensuring the integrity and accuracy of provider data, supporting the timely onboarding and privileging of medical staff and allied health professionals. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Medical Credentialing Coordinator: • Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers. • Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, and other required credentials. • Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records. • Collaborate with medical staff leadership and committees to prepare and distribute credentialing reports. • Ensure compliance with regulatory agencies and internal policies, liaising with external health plans and auditors during credentialing audits. Required Skills for Medical Credentialing Coordinator: • Minimum of 3 years of recent, hands-on experience in medical staff credentialing within a hospital or health system setting. • Proficiency in Echo Credentialing Software and Microsoft Office Suite. • Deep understanding of credentialing standards, bylaws, and accreditation requirements. • Exceptional attention to detail, strong organizational and communication skills. • Ability to work independently under tight deadlines in a fast-paced environment. What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row #LI-onsite
    $64k-87k yearly est. 15h ago
  • Front Office Coordinator

    Career Group 4.4company rating

    Patient service representative job in San Ramon, CA

    Our client, leading luxury home-building company is seeking an Front Office Coordinator to join their team! This temp-to-perm, on-site role in San Ramon will support the HR department across a variety of projects, including onboarding and recruiting coordination. It's an excellent opportunity to gain hands-on experience in a dynamic, fast-paced environment. If you're an enthusiastic, proactive team player who enjoys jumping in wherever needed, this role could be a great fit! **Please note this is an onsite, temp-to-perm position based in San Ramon, CA. Pay will be $29/hr.** Key Responsibilities: • Manage front desk operations, including greeting guests and overseeing conference room scheduling • Receive, organize, and distribute incoming mail, packages, and correspondence • Oversee office and kitchen supply inventory, ensuring items are stocked and reordered as needed • Coordinate with maintenance, facilities, and IT teams on repairs, updates, and general office needs • Plan and support special events, team outings, and internal activities • Assist HR with candidate coordination and general support • Handle new hire onboarding, including I-9 verification, equipment setup, desk assignments, and introductions • Assist with offboarding processes and termination procedures • Answer and direct phone calls in a professional manner • Maintain organized filing systems and ensure accurate documentation • Keep common areas tidy, functional, and welcoming • Provide general administrative support as needed Qualifications: • Bachelor's or Associate degree preferred • Excellent communication skills and a strong customer service mindset • Highly organized with exceptional attention to detail • Proficient in Microsoft Office Suite • Able to work both independently and as part of a team • Proactive and self-motivated, with the ability to take initiative and improve processes • Must be willing to work on-site daily Please submit your resume for immediate consideration! You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
    $29 hourly 2d ago
  • Medical Scheduler

    Kavaliro 4.2company rating

    Patient service representative job in Sacramento, CA

    Our client is seeking a Scheduler for a contract opportunity for a healthcare organization. Maintains scheduling for specialized procedures for an assigned department. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. REQUIREMENTS: 2+ years of overall scheduling experience in a healthcare environment
    $38k-44k yearly est. 5d ago
  • Credentialing Coordinator

    Pop-Up Talent 4.3company rating

    Patient service representative job in Antioch, CA

    Antioch, CA 94509 - ONSITE Shift: Day 5x8-Hour (08:00 - 17:00) Assignment Type: Contract (Approx. 3 months) Work Schedule: Full-time, On-site Department: Medical Staff Services Reports To: Manager, Medical Staff Services Note: MUST be legally authorized to work in the United States. POSITION SUMMARY: The Credentialing Coordinator III is responsible for performing advanced credentialing and recredentialing functions in alignment with the company's standards, federal and state regulatory requirements, and health plan credentialing criteria. This position plays a key role in maintaining the integrity and accuracy of provider data, ensuring compliance, and supporting the timely onboarding and privileging of medical staff and allied health professionals This role requires extensive hands-on experience with medical staff credentialing processes, including verification of licensure, board certification, malpractice coverage, and professional references, as well as familiarity with Echo credentialing software ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and oversee all aspects of credentialing, recredentialing, and privileging for physicians, allied health professionals, and contracted providers Perform primary source verification (PSV) of licensure, board certifications, malpractice claims history, DEA/CDS registrations, and other required credentials Maintain, audit, and update provider data in the Echo credentialing system, ensuring accuracy and timeliness of records Support Medical Staff leadership and committees by preparing and distributing credentialing reports and ensuring all required documentation is complete before review Ensure compliance with regulatory agencies (e.g., Joint Commission, CMS, NCQA) and the company's internal policies Liaise with external health plans, auditors, and regulatory bodies during credentialing audits and reviews Collaborate closely with physician leaders and department managers to resolve credentialing discrepancies or delays Participate in continuous process improvement initiatives to streamline credentialing workflows and reduce turnaround time Maintain confidentiality of all provider and organizational information in accordance with HIPAA and the company policy REQUIRED QUALIFICATIONS: Education: Associate's degree or equivalent experience in healthcare administration, business, or related field Experience: Minimum of 3 years of recent, hands-on experience in medical staff credentialing or provider enrollment within a hospital or health system setting Echo Credentialing Software proficiency is required Demonstrated experience using Microsoft Teams and Microsoft Office Suite (Word, Excel, Outlook) Knowledge: Deep understanding of credentialing standards, bylaws, and accreditation requirements (Joint Commission, CMS, NCQA) Working knowledge of medical staff office operations and governance processes Skills: Exceptional attention to detail and data accuracy Strong organizational, analytical, and communication skills Ability to work independently under tight deadlines in a fast-paced environment Professional demeanor and ability to interact effectively with physicians and administrative leaders PREFERRED QUALIFICATIONS: Certified Provider Credentialing Specialist (CPCS) certification through NAMSS preferred Experience supporting medical staff committees or working directly with physician leadership in a credentialing office environment WORK CONDITIONS: This position is 100% on-site at Sutter Delta Medical Center The role does not involve direct patient interaction Temporary assignment expected to last approximately 3 months, with potential for extension based on department needs We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req3100633
    $44k-67k yearly est. 4d ago
  • Front Desk Coordinator

    Hedy Holmes Staffing Services

    Patient service representative job in Tracy, CA

    HR Admin/Front Desk Pay: Starting at 20/hr. Job purpose Provides a variety of routine and moderately difficult office support duties for office staff. This includes but is not limited to extensive public contact, providing information, multi-line phone protocol, recordkeeping, specialized functions related to the processing of applicants, data entry, preparing spreadsheets, maintaining data bases, establishing, and maintaining file systems and performing related work as required and the ability to make decisions and resolve non-routine problems that may also be encountered. Duties and responsibilities include but are not limited to: Answer all incoming calls in a timely manner, preferably by the second ring. Place candidates on hold to answer secondary calls. Forward calls and/or take accurate messages. Greet applicants and visitors that come to the office in a “professional and friendly manner”. Receive and screen callers and visitors utilizing good customer service skills. Pre-screen candidates that call-in or walk-in as necessary for current job openings/requisitions. Provide applications, copying I.D.'s, answer routine applicant questions, review applications before interview process for completion, assist in checking for references, running E-Verify, drug testing. Provide information and assist with testing processes and procedures. Complete training and new hire orientations. Daily use of the computer requires you to enter all new applications or any related data entry in the computer systems, update AFW (available for work) status when applicants call in, generate reports, develop spreadsheets, check the Outlook email system, NOVA entries. Verify, update, and confirm caller/employee contact information. Copy, assemble and distribute written materials as needed. (i.e.: includes but is not limited to; application packets, orientation packets, direct deposit forms, I9, COVID Vaccine status forms, etc.). Use of correct grammar, punctuation, and spelling in verbal and written communications. Sign for deliveries such as FedEx, UPS, USPS mail, and distribute or store materials properly. Maintain adequate volume of paper in copier, fax, and related office equipment. Make sure the printer is clear of all paperwork by the end of each day. Ability to multitask in a busy environment and prioritize work. Always keep front reception area, orientation room and bullpen neat and clean. Areas should be cleaned daily (i.e.: sanitizing all touchable surfaces multiple times a day, cleaning training room, wiping down tables and front desk space; door handles, time clock, etc.).
    $34k-44k yearly est. 1d ago
  • Patient Access Rep I

    Summit Orthopedic Specialists 4.4company rating

    Patient service representative job in Carmichael, CA

    We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!
    $31k-39k yearly est. 60d+ ago
  • Experienced Medical Receptionist

    Mark Twain Health Care District 4.1company rating

    Patient service representative job in Valley Springs, CA

    Now Hiring: Medical Receptionist Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center! We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs. If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you! 1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required. Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary) Education and Experience: High school diploma or a GED certificate 1 year + medical reception experience required Medical Terminology required Attention to detail is important Medical Insurance, including Medi-Cal, experience preferred Bilingual a plus
    $35k-41k yearly est. 60d+ ago
  • Customer Service Representative and Sales Associate

    Brandsource

    Patient service representative job in Jackson, CA

    Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $15 hourly Auto-Apply 60d+ ago
  • Access Representative I

    Ole Health 3.5company rating

    Patient service representative job in Woodland, CA

    Access Representative I DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Full Time 40hrs/week; Monday-Friday 8am-5pm PAY RANGE: $23.77 to $29.05 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. BENEFITS Medical, Dental, Vision Coverage Employer covers 90% of employee medical, dental and vision premium and 50% of dependent premium 18 days of PTO (Vacation & Sick) 10 Paid Holidays + 1 Float Holiday 2% employer match with employee 4% Contribution 403(b) retirement plan Tuition Reimbursement of up to $2,000 per Calendar Year for part-time and full-time employees (prorated per Full-Time Equivalent) Life & Accidental Insurance Coverage Employer contribution for Health Savings Account Flexible Spending Account (FSA) and Limited FSA Options JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
    $23.8-29.1 hourly Auto-Apply 38d ago
  • Scheduling Specialist

    Welbehealth

    Patient service representative job in Modesto, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23 - $30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $23.2-30.7 hourly Auto-Apply 2d ago
  • Per Diem Patient Services Specialist

    Us Fertility, LLC

    Patient service representative job in San Ramon, CA

    Enjoy what you do while contributing to a company that makes a difference in people's lives. RSC Bay is one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do, building families, offers stimulation, challenge, and personal reward. If you're a Patient Services Representative looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people's lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. We have an immediate opening for a Per Diem Patient Services Specialist to join our San Ramon office. This is a per diem position so the hours will vary. Pay: $25-$28 DOE. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Specialist is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential Spanish-speaking is a plus What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. At Reproductive Science Center of the San Francisco Area, we promote and develop individual strengths to help staff grow personally and professionally. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our practice and culture, please visit our website at ****************** To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
    $25-28 hourly 8d ago
  • MC Patient Services Specialist

    Texas Tech Univ Health Sciences Ctr 4.4company rating

    Patient service representative job in Stockton, CA

    This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. Supports the Service Plus Philosophy of Texas Tech University Health Science Center. Adheres to institutional and departmental safety policies and procedures. Provides administrative support for medical, mental health and dental departments. Clinic processing. Answers telephones, routes callers, schedules appointments, provide routine information to callers. Assists in ACA preparation and performs all other health information tasks necessary. Any other duties as needed or assigned. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at ******************************** EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement. Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at **************************************************** Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
    $37k-43k yearly est. 60d+ ago
  • Patient Access Representative, Per Diem, Variable Shift

    Mid-Columbia Medical Center 3.9company rating

    Patient service representative job in Lodi, CA

    Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: * Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests. * Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed. * Follows guidelines and instructions from senior staff. * Performs other job-related duties as assigned. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $32k-37k yearly est. Auto-Apply 22d ago
  • Patient Services Coordinator- Part Time

    Norcal Spine & Sport

    Patient service representative job in El Dorado Hills, CA

    Clinic: NorCal Spine & Sport Who We Are NorCal Spine & Sport offers a modern, hands-on approach to injury recovery and wellness. We combine chiropractic care, physiotherapy, soft tissue work, and exercise therapy to help clients feel and move better. Our clinic is a trusted resource for athletes and active individuals across Northern California. Why Join Us? Our El Dorado Hills/Folsom clinic is growing, and we're excited to bring on a part-time Patient Service Coordinator to join our exceptional team. Located in the heart of a vibrant and health-conscious community, El Dorado Hills/Folsom offers the perfect environment to connect with clients who value proactive care and a balanced lifestyle as well as thrive in an active community. This is your chance to work alongside a knowledgeable and passionate team that prioritizes client care and fosters continuous learning and professional development. Compensation: $18.00 - $22.00 hourly Schedule: Monday-Friday (Afternoon 1:00PM-5:30PM) What You'll Do: Greet and welcome patients and visitors in a professional and friendly manner Answer phone calls, schedule appointments, and manage patient inquiries Verify patient insurance information and collect necessary co-pays or payment Maintain patient records and update information as needed Assist with medical administrative support tasks such as filing, faxing, and scanning documents Ensure compliance with HIPAA regulations and maintain patient confidentiality Coordinate with medical staff to ensure smooth patient flow and efficient operation Handle any emergencies or urgent situations that may arise at the front desk Understanding of insurance billing with regards to patient payments and billing statements Full understanding of treatment practices and modalities utilized within the clinic What We're Looking For: Strong administrative skills with the ability to handle multiple tasks simultaneously in a busy environment Previous experience working at a front desk or in a medical receptionist role preferred Familiarity with medical terminology and procedures Knowledge of Medical EHR Software preferred Ability to remain calm and professional in stressful administrative and medical situations Understanding of HIPAA regulations and commitment to maintaining patient privacy Excellent communication skills, both verbal and written Ability to promote and educate patients on provider specialties (e.g. prenatal services) as well as therapy services (e.g. red-light therapy) Please note: This job description is not exhaustive, and additional responsibilities may be assigned as needed. Experience: Office/Receptionist: 2 years (Required) Ready to make an impact? Apply now and join a team that's redefining recovery and wellness in El Dorado Hills!
    $18-22 hourly Auto-Apply 60d+ ago
  • Patient Experience Specialist - 25-142

    Primed Management Consulting 4.2company rating

    Patient service representative job in San Ramon, CA

    We're delighted you're considering joining us! At Hill Physicians Medical Group, we're shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members. Join Our Team! Hill Physicians has much to offer prospective employees. We're regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you're making a great choice for your professional career and your personal satisfaction. DE&I Statement: At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are. We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right! Job Description: The Patient Experience (PX) Specialist is responsible for administering the patient experience program including surveys, data analysis, reporting, and the provider incentive program. They support the organization's Medicare Star performance strategy by helping to improve patient and member satisfaction, Consumer Assessment of Healthcare Providers and Systems (CAHPS) performance, and service delivery across the member journey. This role is instrumental in identifying experience-related performance gaps and supporting cross-departmental collaboration to improve ratings. Essential Responsibilities: Act as a point of contact for patient/member complaints, grievances, compliments, and inquiries, received via the PX survey ensuring timely, compassionate, and effective resolution. Coordinate service recovery efforts and follow-up communications with patients and internal teams. Partner with Appeals & Grievances, Customer Service, and others to identify systemic member pain points that negatively impact satisfaction and retention and work to make improvements. Monitor and analyze PX data and measures tied to the Medicare Star program, including CAHPS domains such as: Provider Communication Care Coordination Office Staff Access to Care Overall Rating Identify trends, gaps, and opportunities for improvement. Collaborate with cross-functional teams, e.g., Regional Services, Quality, Population Health, in the development of action plans for underperforming metrics and support execution of patient experience initiatives that drive CAHPS and Medicare Star improvement. Assist Regional Services in designing and executing practice and provider engagement efforts, e.g., provider coaching, scripting, communication toolkits, to improve patient-facing interactions that positively influence survey responses, reinforce patient/member-centered communication and CAHPS key drivers. Create CME - level presentations. Administer the provider incentive program. Validate and share provider performance reports quarterly and as needed. Provide recognition to high-performing providers and those who show improved performance. Focus on continuous program improvement to inspire and motivate higher performance standards. Administer the internal PX process. Work with teams responsible for the survey platform and reporting tools to optimize survey experience, dashboards, and reporting. Ensure survey process is efficient, effective, and results in the highest possible response rate. Collaborate with health plan partners to understand PX performance. Align metrics and develop resources to improve survey results of the members we serve together. Skills and Experience Required: BA/BS degree. Related work experience may substitute. 2+ years of experience in patient experience, member service, related healthcare setting, or member experience role within a health plan or medical group. Certified Patient Experience Professional (CPXP) credential preferred. Familiarity with CAHPS, HEDIS, NCQA, or CMS regulations is highly preferred. Experience working with CAHPS data or health plan Star Ratings is highly desirable. Knowledge of managed care environments. Experience participating or managing cross-functional projects aimed at improving patient/member satisfaction. Working knowledge of Microsoft 365. Experience with Epic and patient/member feedback platforms preferred. Excellent written and verbal communication skills. Strong analytical and problem-solving abilities. Empathetic, patient-centered mindset with a commitment to service excellence. Ability to build collaborative relationships with providers, members, and internal teams. Detail-oriented with the ability to manage multiple priorities in a fast-paced environment. Bilingual capabilities (e.g., Spanish, Chinese, etc.) a plus. Valid Driver's License and proof of auto insurance. Additional Information: Salary: $85,000 - $110,000 Annual Hill Physicians is an Equal Opportunity Employer
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Referral Response Coordinator

    DCI Donor Services 3.6company rating

    Patient service representative job in West Sacramento, CA

    DCI Donor Services Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Referral Response Coordinator with expertise as an EMT, Paramedic, Allied health professional or experience in an Emergency Room or ICU setting. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. This position will be the onsite Referral Response Coordinator in the Sacramento area. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Facilitates the donation process through coordination and communication of referral information and logistics. Appropriate routes all donor referrals and request from externals. Maintains accurate documentation of the medical screening process via data entry and follows established referral intake procedures. Evaluates medical suitability of potential organ and tissue donors by utili Requests and interprets laboratory and diagnostic tests needed for evaluation of suitability and clinical management of potential donors. Collaborates with hospital personnel and clinical teams to develop an action plan that supports the option of donation is maintained and activation of the appropriate DCIDS team members. Participates in training, process improvement, departmental QA/QC activities and special projects as directed. Performs other related duties as assigned. The ideal candidate will have: 2+ years emergency or critical care experience in a healthcare setting Prior experience as a Paramedic or EMT preferred Allied health experience, nursing students or respiratory therapists preferred Demonstrated ability to understand medical terminology and read a medical chart. Exceptional teamwork, communication, and conflict management skills. Valid Drivers license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours (22, 8-hour days) of PTO your first year Up to 72 hours (9, 8-hour days) of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer M/F/Vet/Disability. Compensation details: 30.11-36.3 Hourly Wage PI5a6283206a11-31181-37431132
    $30k-37k yearly est. 7d ago
  • Russian or Ukrainian Speaking Scheduling Specialist OB/GYN Office

    Capital OB/GYN

    Patient service representative job in Sacramento, CA

    Job DescriptionSalary: $18.00-$22.00 Capital OB/GYN is looking for an enthusiastic and dependable Scheduling Specialist for our fast paced office. SKILLS/QUALIFICATIONS: Compassionate & Excellent listener EMR experience Knowledgeable with Medi-Cal and Commercial insurances Experience with multi-line telephone system Bilingual preferred Work well under pressure/ Stress Tolerance Excellent writing and communication skills Quick learner Available to work full time, Monday through Friday, 8 a.m. to 5 pm. DUTIES & RESPONSIBILITIES Schedule all routine and non-routine medical services with various healthcare providers for an assigned patient population. Process data entry of patient information in the computer system and expected to provide patients and their families with positive information about our offices. Provide exceptional customer service. Accurately schedule appointments type based upon patients medical condition. Appropriately assess the need for an urgent appointment or when a patient should report directly to the closest ER. Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $18-22 hourly 11d ago
  • Patient Registration Rep

    Common Spirit

    Patient service representative job in San Andreas, CA

    Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include: a) Appropriate patient identification b) Collecting accurate and thorough patient demographic data c) Obtaining insurance information and verifying eligibility and benefits d) Determining and collecting patient financial liability e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities. Job Requirements Minimum: * Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles. 2 years preferred. * Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent * Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology. * Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills. Preferred: * Knowledge of charity care programs as well as the various government and non-government programs preferred. Where You'll Work Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we're more than just a 25-bed critical access hospital; we're a lifeline. As the only hospital in the county, we're committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you'll feel the warmth and dedication that defines our culture. * A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most. * Specialty Care Centers & Community Medical Centers: We extend our reach beyond the main hospital, bringing specialized expertise and convenient access to care directly to our community through our hospital and network of Specialty Care Centers. * Collaborative Medical Staff: Our diverse and highly skilled medical staff represents a broad range of specialties, fostering a collaborative environment where knowledge is shared and innovation thrives. You'll be surrounded by experienced professionals dedicated to providing the highest quality medical care. * A Life Beyond the Hospital: Imagine spending your weekends exploring the stunning natural beauty of the Sierra foothills, enjoying the peace and tranquility of a close-knit community, and raising a family in an area known for its great schools. At Mark Twain Medical Center, you'll find the perfect balance between a fulfilling career and a rewarding personal life. One Community. One Mission. One California
    $33k-42k yearly est. 21d ago
  • Service Billing Assistant

    Mark III Construction 3.6company rating

    Patient service representative job in Sacramento, CA

    Job Description Mark III Construction is seeking a Service Billing Assistant to support its MEP Service company, M3 Service. The Service Billing Assistant will work closely with Service administrative staff, managers, and customers to ensure that invoices are issued with accuracy while under tight timelines. This position provides an opportunity to be part of a team within a dynamic industry and a quickly-growing company. The successful applicant will be exposed to multiple aspects of the business through the course of his/her daily activities. Position hours would be 20-30 hours per week M - F Requirements Collaboration with Operations team including dispatchers, account managers, service managers, sales personnel and company leadership Prepare and issue billings for service agreements and quoted work in line with company goals and client expectations Update GL accounts in Sage 300 Receive and process purchase orders aligning with vendor payment requirements Securing, preparing and delivering forms in line with client requirements Responding promptly to customer requests and providing solutions issues as they arise Identifying billing roadblocks and escalating as needed Data Entry Prioritizing tasks based on varying customer and company deadlines Participating in continuous improvement initiatives Other duties as assigned based upon skill, knowledge, and interest Outcomes For invoices within Billing's control, maintain an average monthly billing turnaround time of 5 days. Achieve an overall monthly average billing turnaround time of 10 days. Requirements At least 1 years' experience performing administrative duties, customer service and/or basic accounting (preferred) Proficient in Microsoft Office Suite Experience with Build Ops (or other) commercial management software and/or Sage 300 software a plus Willingness to learn and grow in a dynamic environment Excellent verbal and written communication skills Team player Positive attitude Dependability and flexibility Benefits Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development On Site Gym Salary Range: $20 - $25 per hour DOE
    $20-25 hourly 1d ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Lodi, CA?

The average patient service representative in Lodi, CA earns between $29,000 and $43,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Lodi, CA

$35,000
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