Patient service representative jobs in Loveland, CO - 579 jobs
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Customer Service Rep
Armstrong Flooring 4.3
Patient service representative job in Denver, CO
BENEFITS: Medical, Dental, Vision, 401K
Shift: 7:30a-4:30p Monday-Friday
Pay: $23-25/hour
AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong Flooring, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce Contract, Hartco Contract, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
$23-25 hourly 8d ago
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Customer Service Rep
AHF 4.1
Patient service representative job in Denver, CO
BENEFITS: Medical, Dental, Vision, 401K Shift: 7:30a-4:30p Monday-Friday Pay: $23-25/hour AHF Products has a job opportunity for a Customer Service Rep, working at the will-call desk, to be located in Denver, CO. Reporting to the Branch Manager, the CSR's responsibilities include assisting with day-to-day sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers, architects, builders, and designers. Responsible for ensuring all customers who come in contact with Crossville Studios receive excellent service, while adhering to company policies and procedures.
JOB DUTIES:
Provide clients with unsurpassed service, expertise, and convenience throughout the sales and completion process.
Maintain professional appearance and attitude at all times.
Answer phones and greet clients as they enter the customer service area.
Follow-up on orders that are on backorders and processing customer orders accurately.
Use DANCIK to look up pricing, customer information, delivery dates, and process orders.
Call customers to communicate on order status and ETA's.
Liaison with outside sales reps. and managers.
Organize and maintain the contractor area.
Ensure all customers receive excellent customer service.
Solve customer problems with a sense of urgency and accuracy.
Communicate with the warehouse department regarding order status in staged areas.
Schedule delivery and reminder calls to customers.
Complete projects or assignments as delegated by the supervisor.
Back up to other positions within the department when needed.
Maintain positive communication skills and process customer orders accurately.
Maintain an organized and efficient work area.
Suggestive selling while placing orders and maintaining displays (tools, saws, cleaners, sealers).
Scan all paperwork correctly (PO's, confirmations, POD's).
Other duties as assigned.
JOB QUALIFICATIONS:
Knowledge of interior and exterior design, Ceramic and Porcelain tile, natural stone, and related products.
Great communication skills with ability to relate to a wide variety of customers from homeowners to builders to architects & designers.
Self-driven with a high level of energy and enthusiasm.
Excellent relationship selling/customer focused sales abilities.
Solution oriented with exceptional follow through.
Good basic math skills, (including ability to take accurate measurements)
Proficient with Windows based computer applications.
Ability to perform well in a detail oriented, fast paced environment.
PHYSICAL DEMANDS:
You will be expected to sit for long periods of time frequently.
Frequently spending extended periods of time on the phone with customers.
Occasional lifting up to 50 lbs may be required.
MENTAL DEMANDS:
Think analytically
Make decisions
Develop options and implement solutions
Work with a team
Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
Attention to detail
Communicate effectively
Multitask in a fast-paced environment
Work with a Sense of Urgency
AHF PRODUCTS:
AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
AHF Products is a leading hard surface flooring manufacturer in the USA with a family of trusted brands serving the residential and commercial hardwood, tile, and vinyl flooring markets. With decades of experience in award-winning flooring design, product development, manufacturing, and service, we create quality flooring to last for generations through inspiring designs, innovation, and a deep commitment to outstanding customer service. Our residential flooring brands include Bruce, Armstrong FlooringTM, Hartco, Robbins, LM Flooring , Capella, HomerWood, Hearthwood, Raintree, Autograph, Emily Morrow Home, tmbr, Crossville, and Crossville Studios. Our commercial brands include Bruce ContractTM, Hartco ContractTM, AHF Contract, Armstrong Flooring, Parterre, Crossville and Crossville Studios. Headquartered in Mountville, Pennsylvania, with manufacturing operations across the United States and in Cambodia, AHF Products employs over 3,000 dedicated team members.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$23-25 hourly 8d ago
Customer Service Representative - State Farm Agent Team Member
Bill Knight-State Farm Agent
Patient service representative job in Denver, CO
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer ServiceRepresentative - In-Office | Service with In-Book Sales Opportunity
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow a Career with Purpose.
The Bill Knight State Farm Agency is seeking a Customer ServiceRepresentative who is passionate about helping people, delivering outstanding service, and building long-term client relationships-while also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that excellent service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What You'll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional assistance with policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What We're Looking For
Strong customer service and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full support through the insurance licensing process
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If you're service-oriented, motivated to grow, and looking for a long-term career with training and support, we'd love to hear from you.
Apply today to join the Bill Knight State Farm Agency.
$29k-37k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
April Welch-State Farm Agent
Patient service representative job in Denver, CO
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR OFFICE:
April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.
We believe in creating an environment where team members feel valued, supported, and inspired to grow-both personally and professionally. Here's what we offer:
PTO and benefits available after just 90 days
Employer-matched 401(k)
Health insurance with 50% employer contribution
12 BetterHelp sessions per year for mental wellness
Quarterly team-building events and an annual holiday party
Snacks on-site to keep you fueled
Continuous professional development opportunities
If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact-this is a place where you can truly grow.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with April Welch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Bilingual Spanish preferred.
$29k-37k yearly est. 8d ago
Customer Service Rep
AHF Products, LLC
Patient service representative job in Denver, CO
Sales activities, processing all customer orders to completion via delivery or will call, presenting products to customers, answering questions regarding products, pricing, ship dates and acting as a relationship ambassador to contractors, installers Customer Service, Designer, Service, Processing, Contractor, Product Development, Retail
$29k-37k yearly est. 4d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Patient service representative job in Denver, CO
**Become a part of our caring community and help us put health first** The **PatientServices Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,800 - $72,800 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 04-09-2026
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$53.8k-72.8k yearly 48d ago
ASC - Patient Experience Representative - Front Desk
Panorama Eye Care
Patient service representative job in Fort Collins, CO
Who We Are
At Panorama Eyecare, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!
The Role
The Surgery Center Patient Experience Representative provides clerical support to the ASC. This position serves many different functions. The primary areas of responsibility include patient admission for surgical /laser procedures), surgical chart preparation for the ASC and coordinating operating room schedules. This position requires excellent organizational and interpersonal skills.
Major Responsibilities:
Champions the Mission Statement of the Panorama Eye Care Family.
Patient Care: Able to work collaboratively with all members of the health care team in the ASC to provide optimal patient care.
Customer Service: Able to provide a high level of customer service to patients, visitors, physicians, and staff in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Work Efficiency: Able to multi-task in a fast paced ASC. Ability to think quickly, problem solve, and work on delegated tasks independently. Able to maintain and upgrade office proficiency in all office techniques.
Team Work: Able to work collaboratively with all members of the health care .
Additional Responsibilities:
Patient Admissions-
Greets patients, family members, and visitors promptly and courteously.
Completes check-in process for procedures.
Confirm patient information is complete in-patient chart.
Collects payments as necessary indicating as such in computer and prepares copies/receipts for patient and medical records.
Keeps patients and family, friends, or caregivers well informed throughout patient's progress at the ASC.
Receives phone calls and takes accurate messages or directs calls to the appropriate person/department in a timely manner.
Chart Preparation for ASC and Medical Records-
Collaborating with pre-surgical team to correct any discrepancies.
Assists Health Information Management Coordinator to maintain patient files in an organized system.
Coordinating Operating Room (OR) Schedules-
Works collaboratively to coordinate OR schedules for the next day's procedures.
Prints and distributes confirmed schedules.
Requirements
Who You Are
Minimum requirements include a high school diploma or equivalent with two years of work experience Basic office skills and computer skills are necessary
Knowledge of medical office procedures and terminology is desirable
This position requires exceptional interpersonal skills as well as strong communication skills, in person, over the phone and through email
Must maintain a current BLS certification. Must obtain within 3 months of hire.
Advanced Microsoft Office Skills
Physical Demands:
Ability to be on feet /sit for long periods of time
Ability to lift up to 25 pounds
Requires the ability to distinguish letters or symbols
Requires eye-hand coordination and manual dexterity
Ability to raise hands and arms to shoulder level without restriction, pain, or discomfort
Ability to bend, stoop and twist without pain of discomfort
Ability to perform extended use of phones, computer keyboarding and copiers.
Additional Job Details
Has a primary work location at 3151 Precision Dr, Fort Collins CO 80528 (Ambulatory Surgery Center)
This is a Full-Time Position.
Compensation for this role will be $17 - $18 an hour based on experience.
Our Growth Opportunities
At Panorama Eyecare, we care about our employee's ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.
Our Employee Perks
PTO Accruals Start at 3 Weeks
Comprehensive Medical and Dental Insurance
Company Paid Optical Allowance
Company Paid Routine Eye Care
Short Term and Long-Term Disability Insurances
Educational Allowance
Generous Paid Holiday Program
401K With Company Match
Join Our Team!
Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine!
EEOC
Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Salary Description $17- $18 /hr
$17-18 hourly 23d ago
Rocky Mountain Senior Care | Fort Collins/Loveland | APP Opportunity
Coloradophysicianpartners
Patient service representative job in Golden, CO
Rocky Mountain Senior Care is the largest post acute care practice in Colorado with 100+ physicians, nurse practitioners, and physician assistants covering 700+ Assisted Living facilities independent living facilities, skilled nursing homes, memory care facilities and group homes stretching from Colorado Springs to Fort Collins with Denver in the middle.
The practice philosophy is structured so you determine your work/lifestyle balance. With the 700+ facilities you are challenged by the wide spectrum of pathology that will test all of your clinical skills.
We are looking for an outpatient Internal or Family medicine experienced Nurse Practitioner or Physician Assistant to join our Fort Collins/Loveland market.
Qualified Candidates:
Geriatric or Senior Care Experienced.
Salary Range:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$32k-47k yearly est. Auto-Apply 24d ago
Rocky Mountain Senior Care | Fort Collins/Loveland | APP Opportunity
Alpine Physicians
Patient service representative job in Golden, CO
Rocky Mountain Senior Care is the largest post acute care practice in Colorado with 100+ physicians, nurse practitioners, and physician assistants covering 700+ Assisted Living facilities independent living facilities, skilled nursing homes, memory care facilities and group homes stretching from Colorado Springs to Fort Collins with Denver in the middle.
The practice philosophy is structured so you determine your work/lifestyle balance. With the 700+ facilities you are challenged by the wide spectrum of pathology that will test all of your clinical skills.
We are looking for an outpatient Internal or Family medicine experienced Nurse Practitioner or Physician Assistant to join our Fort Collins/Loveland market.
Qualified Candidates:
Geriatric or Senior Care Experienced.
Salary Range:
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$32k-47k yearly est. Auto-Apply 24d ago
Kinship Care Coordinator
Weldgov
Patient service representative job in Greeley, CO
Compensation Range$72,696.00 - $98,134.40
--
SummaryThe Kinship Care Coordinator provides on-going consultation to caseworkers regarding placement of children/youth. Provides on-going supportive services to certified and non-certified kinship homes and assists in coordinating the best and most needed services for the home.
Primary office location is in Greeley, but employee may perform work at one of the other satellite offices when required. Reliable, predictable, attendance within designated scheduled hours. This position is in-person and may be eligible for occasional telework options upon successful completion of initial training and demonstration of high work performance. Work may involve time away from a standard office environment, which may consist of driving to and from home visits and in transporting children. Work may occur in situations in client's homes, which could be considered a hostile or unsanitary environment. Some of the home visits may require police support.
Mission Statement: Engaging and partnering with the community to improve safety, health and well-being of individuals and families through the delivery of responsive and collaborative services.
Vision Statement: The people of Weld County are connected to the resources needed to thrive in the community and feel safe and empowered.
Weld County Department of Human Services' greatest asset is our staff.
The Ideal Candidate for the Department of Human Services, will be someone who possesses the following traits:
1. Strong communication skills in order to clearly communicate important information regularly.
2. Able to structure the workload to ensure all tasks are given the correct priority.
3. Strong customer service skills .
--
Job Description
Case Management - 65%
Maintain a caseload of certified and non-certified care homes.
Monitor all homes through regular contact by actual home visits or by telephone for compliance with required and special training.
Complete an initial Kinship Needs Assessment once child/youth has been placed in kinship care or when the Department is considering kinship placement.
Make placement decisions based on State and Federal rules & regulations for the safety and permanency of the child/youth.
Provide case-specific documentation including TRAILS entries of notes, contact documentation, entering placements, opening service providers, service and childcare referrals and other related tasks within regulated timeframes.
May assist in gathering and tracking background information on kinship family members.
Work in collaboration with the Response and Permanency Teams and other Resource Team members to help kinship families move youth and children within their care to permanency.
Ensure that families provide opportunities for children and youth in their care to develop necessary age-appropriate skills in addition to independent living skills for youth.
Facilitate discussions, provide specific training, and perform other support activities that promote the relationships between kinship families and the Department.
Refer to or designs training to enable kinship families to meet specific special needs of children/youth in their care.
Act as liaison to Child Welfare caseworkers regarding placement decisions, problems that arise with kinship homes, and other emergency situations.
Maintain regular contact with caseworker, kinship family, and other parties associated with the case.
Perform as an advocate for kinship caretakers and provides supportive services to kinship family.
Participate in scheduled supervision, team meetings, unit meetings and division meetings.
Perform as an active team member in RED team, family team meetings, focus groups and other professional development work groups.
Obtain training or additional professional knowledge when needed.
Collaboration - 20%
Work in collaboration with the Response and Permanency Teams and other Resource team members to help kinship families move children/youth within their care to permanency.
Ensure that families provide opportunities for children/youth in their care to develop necessary age-appropriate skills in addition to independent living skills for youth.
Facilitate discussions, provide specific training, and perform other support activities that promote the relationships between kinship families and the Department.
Refer to or design trainings to enable kinship families to meet specific special needs of children/youth in their care.
Act as a liaison to Child Welfare caseworkers regarding placement decisions, problems that arise with kinship homes, and other emergency situations.
Maintain regular contact with the assigned caseworker, kinship family, and other parties associated with the case.
Perform as an advocate for kinship caretakers and provides supportive services to kinship families.
Participate in scheduled supervision, team meetings, unit meetings, and division meetings.
Perform as an active member in RED team, family team meetings, focus groups, and other professional development work groups.
Obtain training or additional professional knowledge when needed.
Kinship Appreciation Events - 10%
Facilitate and coordinate appreciation events for kinship parents, including but not limited to Parent Cafes and other kinship support groups.
Events may take place after hours and on weekends.
Policies and Procedures - 5%
Understand and implement rules and regulations for Child Welfare organizations in Colorado outlined in the State of Colorado Department of Human Services Volume 7 guidelines.
Required for All Jobs
Performs other duties as assigned.
Complies with all policies and standards.
--
Required Qualifications
Bachelor's Degree from a higher education institution with course work related to the job responsibilities of child welfare social caseworker. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques,
and
the successful completion of one (1) year as a Weld County child welfare caseworker as documented in the annual performance evaluation which shows a Meets Standards or higher on core competencies and responsibilities,
or
Bachelor's Degree and 1 year of Child Welfare experience in another Child Welfare Agency
and
with demonstrated competence in core child welfare functions as evidenced by an annual performance evaluation or equivalent documentation reflecting a rating of Meets Standard or higher on core competencies and responsibilities.
Preferred Experience
Experience in child welfare.
Experience working with children/youth in Kinship Care, Foster Care and/or Group Homes.
Able to speak, read, and write in Spanish.
Skills and Abilities
Candidate must possess ability to keyboard at 40 words per minute.
Candidate must possess the ability to enter data into several different computer programs.
Candidate must possess the ability to learn and apply new computer skills on a regular basis.
Candidate must have knowledge of computer programs such as Microsoft Windows and Word, Excel, and Outlook.
Candidate must possess the ability to read and comprehend instructions, correspondence and department policies and procedures.
Candidate must possess the ability to write correspondence.
Candidate must possess the ability to effectively communicate in one-on-one and small group situations with parents, foster parents, relative care providers, and community partners.
Candidate must possess the ability to clearly articulate concepts, directives and goals to employees, professionals and state and community representatives.
Candidate must possess the ability to apply math concepts and calculations in the work environment.
Candidate must possess the ability to apply common sense to problem solve in a work environment.
Candidate must possess the ability to adapt to fast paced, high volume and ever- changing work environment and be able to handle high stress and conflict filled situations while remaining calm and professional.
Candidate must be well versed in effective conflict resolution and possess ability to deescalate hostile situations.
Licenses and Certifications
Candidate must pass criminal background check prior to employment start date.
Candidate must pass Department of Human Services background checks prior to employment start date.
Candidate must pass a CBI/FBI fingerprint check prior to employment start date and will continue to be subject to CBI/FBI monitoring throughout employment.
Candidate must submit college transcripts prior to the first day of employment.
Driving is essential in this position.
Candidate must have a valid Driver's License and Liability Insurance
Candidate must pass a Motor Vehicle Record (MVR) evaluation and if hired, will be subject to continuous monthly MVR monitoring and random drug screens throughout employment. Candidate must provide own transportation and be willing to travel and transport clients as needed to meet the essential functions of the position.
Pre-employment substance screening is required for this position.
This position is subject to a pre-employment drug screening. Employment is contingent upon successfully passing the screening in accordance with Weld County policy.
This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.
As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings.
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Use the link below to get a closer look at the generous benefits offered:
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Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$29k-41k yearly est. Auto-Apply 13d ago
Patient Access Representative
Commonspirit Health
Patient service representative job in Lakewood, CO
**Job Summary and Responsibilities** As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
+ Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
+ Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
+ Verify insurance benefits; explain financial requirements to the patient or patientrepresentative, and collect the outstanding patient portion prior to or at the point of service.
+ Serve as a mentor to new associates and assist in new employee orientation.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
+ Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
+ High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
**Where You'll Work**
Located in Lakewood, Colorado, St. Anthony Hospital is a Level I Trauma Center where we provide a full range of medical specialties and health care services to Denver and the surrounding region through our state-of-the-art medical campus and home base for Flight For Life Colorado. With four trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams, our staff can provide life-saving care to the most severely ill and injured patients. In 2023, we received our exciting Magnet designation! We are so proud of our staff for this achievement, which is awarded to only 10 percent of hospitals around the world. Numerous other awards, certifications, and accreditations have been granted to us from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. At St. Anthony Hospital. We combine a heritage of expert care with the latest in technology and innovation. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we invite you to apply.
**Pay Range**
$18.00 - $25.95 /hour
We are an equal opportunity employer.
$18-26 hourly 18d ago
Patient Care Coordinator - Westminster
Onpoint Medical Group 4.2
Patient service representative job in Westminster, CO
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at OnPoint Family Medicine at Westminster! Come join a great group of medical professionals as our network continues to grow!
About OnPoint:
OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices. OnPoint Medical Group is committed to expanding access to high-quality healthcare in our surrounding communities, in the most effective and affordable manner possible.
About the Role:
The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Responsibilities:
Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
Verify medical insurance coverage and assist patients with billing questions and payment processing.
Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Skills:
The Patient Care Coordinator utilizes healthcare registration skills daily to accurately input and verify patient information, ensuring smooth check-in processes. Proficient computer knowledge is essential for managing electronic health records, scheduling software, and billing systems efficiently. Front desk and telephone etiquette skills are critical for creating a welcoming environment and handling patient communications professionally. Understanding medical insurance and patient billing allows the coordinator to assist patients with financial inquiries and insurance verification effectively. These combined skills enable the coordinator to support both administrative operations and patient satisfaction consistently.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
Proficiency in using computer systems and electronic health record (EHR) software.
Strong communication skills, both verbal and written, with excellent telephone etiquette.
Preferred Qualifications:
Experience working in a primary care or outpatient clinic setting.
Familiarity with healthcare compliance standards such as HIPAA.
Certification in medical office administration or patient coordination.
Ability to handle multiple tasks efficiently in a fast-paced environment.
Knowledge of medical insurance processes, patient billing, and appointment scheduling.
Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Supervisor Responsibilities: This position has no supervisory responsibilities
Job Elements and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel; reach with hands and arms and talk or hear.
Occasionally required to walk; sit, stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.
The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
BENEFITS OFFERED
• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• PTO accrued
Salary: $20 - $24 / hour
The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
OnPoint Medical Group is an EEO Employer.
This position will be posted for a minimum of 5 days and may be extended.
Applicants can redact age information from requested transcripts.
$20-24 hourly Auto-Apply 5d ago
Patient Experience Representative
EVP Eyecare
Patient service representative job in Denver, CO
EVP Eyecare is a privately held, portfolio company of The Cortec Group. Based in Denver, Colorado, EVP owns and operates a super-regional network of eyecare practices and surgical centers that conduct business under premier brands in Colorado, Texas, and Arizona. We believe that delivering on an outstanding patient experience starts with building an outstanding employee experience.
Our mission is to improve people's lives through better vision and outstanding patient experiences.
The Patient Experience Representative is responsible for scheduling patients for all clinical appointments. They will need to maintain a working knowledge of all clinical appointment types, pricing, location, doctors, etc. A Patient Experience Representative will also provide detailed communication to patients regarding their upcoming appointments and assist in answering any patient questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively work digital leads through outbound call efforts.
Process inbound faxes.
Maintain a working knowledge of:
Services offered
Providers
General location information
Pricing
Insurance related matters
Prepare patients for their upcoming appointment by setting expectations.
Accurately answer patient's questions and overcomes objections.
Enter and verify that patient demographic and insurance information is complete and accurate.
Complete post call data entry and patient follow up.
Answer inbound calls in a timely and efficient manner.
Maintain a pleasant and helpful attitude.
Answer patient's calls with a warm and welcoming greeting.
Engage with patients by creating an atmosphere that is pleasant and helpful throughout patient interaction.
Obtain the ability to schedule all clinical appointment types.
Knowledge of each CE team's roles and responsibilities.
Stay current with company, department and clinic updates and changes.
Serve as a role model to other team members.
Provide an outstanding patient experience through active listening, critical thinking and problem solving.
Manage the moment by seeking resolution to any patient inquiry or concern without needing additional resources or escalation: “One call, problem solved.”
Closes each call with a lasting impression.
Other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES)
High School Diploma or general education degree (GED) required.
Minimum of 1 years' experience with the Concierge Engagement Team and/or 1 years' experience of customer service experience in healthcare.
Call center experience preferred.
Experience working with practice management software preferred.
Basic computer skills.
Effective written and verbal skills.
Excellent customer service skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
$31k-37k yearly est. 9d ago
Cust Care Rep I
Partnered Staffing
Patient service representative job in Denver, CO
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
JOB TITLE: Cust Care Rep I
pay rate ($16.25/hr)
Job Description: Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims.
Seeks, understands and responds to the needs and expectations of internal and external customers. Required to meet department goals. Requires a HS diploma or equivalent; up to 1 year of previous experience in an automated customer service environment; or any combination of education and experience, which would provide an equivalent background.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$16.3 hourly 60d+ ago
Memory Care Lifestyle Coordinator
Cogir Management, USA
Patient service representative job in Denver, CO
THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER
Competitive wages, training, and growth opportunities.
Early access to paycheck (pay on demand).
Health, Dental, Vision, and Life Insurance.
Paid Vacation, Holidays, and Sick Leave.
401K with company match.
Free meals at work.
Employee Assistance Program.
Generous Employee Referral Program and more.
POSITION SUMMARY
Our Memory Care Lifestyle Coordinator (Activity Assistant) supports the planning and delivery of meaningful programs and life enrichment activities tailored to residents with Alzheimer's disease and dementia. This role focuses on creating an environment that enhances residents' quality of life by promoting social engagement, cognitive stimulation, and emotional well-being. The ideal candidate is compassionate, patient, and skilled in working with individuals living with memory loss.
KEY RESPONSIBILITIES
Facilitate group and one-on-one programs that align with residents' cognitive abilities and personal interests.
Assist in developing and conducting daily activities designed specifically for residents with memory care needs, including music therapy, sensory stimulation, exercise, reminiscence activities, and art projects.
Modify activities as needed to ensure inclusivity and success for all participants.
Work closely with the care team to coordinate activities that complement residents' care plans.
Assist in planning and executing special events, holidays, and seasonal activities tailored to memory care residents.
Encourage resident participation in activities and document outcomes when required.
Review goals and progress notes.
Support caregiving efforts during meal and rest breaks.
Assist the Resident Lifestyle Director and Memory Care Director as necessary.
Requirements
CANDIDATE QUALIFICATIONS
Education:
A High School Diploma or equivalent.
A Certified Dementia Practitioner, or training in the Montessori Approach, is a plus.
Experience, Competencies, and Skills:
At least 1-2 years of relevant experience working with seniors living, preferably leading life enrichment activities.
Experience working with individuals with dementia or Alzheimer's is preferred.
Working knowledge of various computer systems, including Word, Excel, and Outlook.
Ability to work independently and follow scheduled plans.
Patience, the ability to maintain composure in stressful situations, and a commitment to always treating our residents with respect and dignity are required.
Friendly, assertive, professional, outgoing, multitasked, and organized.
Excellent communication and interpersonal skills.
Availability to work flexible shifts, including weekends and holidays.
Salary Description $18-$19 per hour
$18-19 hourly 52d ago
Patient Care Coordinator & Office Coordinator
Extensishr
Patient service representative job in Westminster, CO
Who We Are
Rebis Health is a comprehensive sleep center committed to transforming sleep health through patient-centered care. We take a whole-person, evidence-based approach, integrating therapies, professionals, and disciplines to address disorders that affect the sleep-wake experience in both pediatrics and adults. Our integrated team of Sleep Medicine, Airway Focused Dentistry, and Integrative Medicine professionals works to determine the root cause of sleep issues, optimize sleep, and promote comprehensive healing. We are dedicated to helping individuals awaken to restorative sleep and improve their overall health and well-being.
Who You Are
This hybrid role provides both front office and virtual patient coordination support, ensuring seamless scheduling, appointment preparation, and telehealth assistance. It is key to smaller Rebis clinics, balancing in-office hospitality with efficient virtual workflows to support the mission of optimizing sleep health.
What You'll Do
Reception & Check-in/out - Greet patients in-office and support telehealth patients virtually; verify demographics/insurance and collect payments.
Scheduling & Appointment Preparation - Manage scheduling for in-office and telehealth visits; prepare charts and documentation in advance.
Telehealth Coordination - Provide instructions, troubleshoot access, and ensure visits begin on time.
Diagnostic & Clinical Support - Manage HSAT/oximetry equipment and instructions; assist with DME as assigned.
Communication & Coordination - Answer phones, process messages/mail, and liaise with staff and providers.
Office Environment & Supplies - Maintain waiting areas; track supply levels and support inventory management.
What You Bring
Hospitality-driven with a strong customer service background.
Excellent communication and patient engagement skills.
Flexible and adaptable, balancing in-person and telehealth needs.
High School diploma required; Associate's degree or higher preferred.
2+ years in customer service, hospitality, or administrative support required
Proficiency with EMR, scheduling tools, and telehealth systems.
Knowledge of HIPAA compliance and patient confidentiality standards.
What We Offer
Job Title: Patient Care & Office Coordinator
Location: Westminster, Colorado
Compensation: $20 per hour
Physical Demands & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to walk; sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#IND1
$20 hourly Auto-Apply 49d ago
Patient Access Representative
Common Spirit
Patient service representative job in Arvada, CO
Job Summary and Responsibilities As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.
You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:
* Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
* Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
* Verify insurance benefits; explain financial requirements to the patient or patientrepresentative, and collect the outstanding patient portion prior to or at the point of service.
* Serve as a mentor to new associates and assist in new employee orientation.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
* Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
* Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
* High School diploma required
Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Where You'll Work
Be part of one of our stand-alone sites offering both urgent AND emergency care under one roof. CommonSpirit Health Mountain Region Urgent and Emergency Care. Located in great places to live, work and play like Arvada, Lakewood, Frederick, and Golden. Every center is equipped with lab, CT Scan and X-ray capabilities on-site to provide the right level of treatment at an appropriate cost. Patients needing emergency services are attended to in a calm environment with individual exam rooms. And unlike most urgent care centers, every patient is seen by a physician. If you're looking for a fresh opportunity outside of the typical hospital setting where you'll enjoy a fast-paced, expanded scope of practice, diverse patient population and a collaborative team, we look forward to your application!
$30k-38k yearly est. 6d ago
Patient Access Acute Representative I
Intermountain Health 3.9
Patient service representative job in Denver, CO
A Patient Access Registration Specialist I is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality.
**Essential Functions**
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
**Skills**
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving
**Qualifications**
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.
. **Physical Requirements**
+ Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles
**Location:**
Saint Joseph Hospital
**Work City:**
Denver
**Work State:**
Colorado
**Scheduled Weekly Hours:**
36
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-34k yearly est. 1d ago
Patient Services Coordinator, Home Health
Centerwell
Patient service representative job in Denver, CO
**Become a part of our caring community and help us put health first** The PatientServices Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
Required Experience/Skills:
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$44,000 - $57,500 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 02-21-2026
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$44k-57.5k yearly 5d ago
Patient Access Acute Representative PRN
Intermountain Health 3.9
Patient service representative job in Lafayette, CO
A Patient Access Registration Specialist I PRN is responsible for providing excellent customer service and facilitating the registration and scheduling process for patients and visitors at Intermountain Health. The caregiver ensures that accurate and complete information is collected and entered into the system, verifies insurance and eligibility, collects co-pays and balances, and follows up on pending issues. The caregiver also adheres to Intermountain Health's policies and procedures, as well as federal and state regulations regarding patient privacy and confidentiality. The caregiver must adhere to the required shifts.
**PRN "As needed"**
**Essential Functions**
+ Greet and assist patients and visitors in a courteous and professional manner.
+ Obtain and verify patient demographic, financial, and insurance information.
+ Register and schedule patients for appointments, tests, and procedures.
+ Collect and process co-pays, deductibles, and balances due at the time of service.
+ Provide patients with information on financial assistance, payment plans, and charity care.
+ Explain and obtain signatures on consent forms, policies, and disclosures.
+ Provide patients with directions, maps, and parking information.
+ Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
+ Document and update patient records in the electronic health system.
+ Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.
**Skills**
+ Interpersonal Skills
+ Customer Service
+ Insurance Verification
+ Computer Literacy
+ Payment Processing
+ Medical Billing
+ Problem Solving
**Qualifications**
+ High School diploma or equivalent is preferred.
+ Demonstrated proficiency in computer skills including Microsoft Office, internet and email required.
+ Experience with Epic preferred.
+ Customer service experience, preferably in a healthcare setting, is required.
+ Demonstrated ability to work in a fast-paced environment.
+ Signed PRN1 Agreement and adherence to minimum shift requirements.
**Physical Requirements**
+ Ongoing need for caregiver to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers that require caregiver to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Good Samaritan Hospital
**Work City:**
Lafayette
**Work State:**
Colorado
**Scheduled Weekly Hours:**
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $27.45
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-34k yearly est. 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Loveland, CO?
The average patient service representative in Loveland, CO earns between $28,000 and $39,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Loveland, CO