Patient service representative jobs in McAllen, TX - 165 jobs
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Patient Service Representative
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Patient Access Representative
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Receptionist/Billing Clerk
Customer Service Representative
B&P Enterprises 4.5
Patient service representative job in McAllen, TX
Job Description
B Enterprises is expanding and actively seeking driven, career-minded individuals ages 18-25 who want more than just a job. If you're ambitious, coachable, and ready to grow fast, this opportunity is for you.
Compensation
$725 - $1,200 per week as per written agreement
Performance-based incentives
Weekly earnings potential based on effort and results
POSITION DETAILS
No experience required - paid training provided
Full-time hours with flexible scheduling
Rapid advancement opportunities
WHY JOIN B ENTERPRISES?
Strong earning potential with performance-based pay
Management trainee program for top performers
Paid vacations • Franchise opportunities available in 60-90 days for qualified individuals
Hands-on experience in marketing, sales, management & customer service
Supportive, competitive culture built on trust, integrity & teamwork
IDEAL BACKGROUNDS (NOT REQUIRED)
Customer Service
Retail Sales
Restaurant & Hospitality
Call Center
General Labor
REQUIREMENTS
18 years or older
Reliable vehicle & neat, professional appearance
Full-time availability (flexible schedule)
Strong communication skills
Team player with a goal-driven mindset
THIS ROLE IS PERFECT FOR
Recent grads or students seeking a career path
Individuals tired of dead-end jobs
People who want growth, leadership & real opportunity
Self-motivated individuals ready to earn based on effort
APPLY NOWB Enterprises is actively hiring, and positions are filling quickly. If you're ready to start immediately and build something long-term, apply today
$725-1.2k weekly 8d ago
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Patient Services Representative
Alpine Physicians
Patient service representative job in McAllen, TX
We seek a highly organized and compassionate PatientServicesRepresentative (Call Center Representative) to join our centralized call center team. As a PatientServicesRepresentative, you will be pivotal in providing exceptional customer service and administrative support to patients, healthcare professionals, and external stakeholders. Your primary responsibility will be efficiently managing incoming calls, scheduling appointments, and facilitating communication between patients and medical staff. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to handle high call volumes with professionalism and empathy.
Location-The candidate can work in a Hybrid/Remote capacity in South Texas (Laredo, Corpus Christi, or Rio Grande Valley). The position will require individuals to be onsite for the first 30 days for training in the Edinburg, TX, area.
Key Responsibilities:
Call Management:
Handle incoming calls from patients, healthcare providers, and external partners courteously and professionally.
Listen actively, gather accurate information, and respond appropriately to inquiries, appointment requests, and general questions.
Route calls to appropriate departments or medical staff as needed.
Appointment Scheduling:
Effectively schedule patient appointments, consultations, and follow-up visits based on availability and medical staff preferences.
Coordinate and manage the appointment calendar to ensure efficient utilization of medical resources.
Provide patients with essential appointment information, such as location, time, and pre-visit instructions.
Patient Information Management:
Input and update patient demographic information, medical history, and insurance details accurately in the electronic health records (EHR) system.
Maintain confidentiality and adhere to privacy regulations while handling sensitive patient information.
Communication Facilitation:
Liaise between patients and medical professionals to convey messages, requests, and follow-up information.
Communicate effectively with various healthcare departments to relay urgent messages and coordinate patient care.
Problem Solving:
Address patient concerns, complaints, and inquiries patient-centered and empathetically.
Collaborate with relevant departments to resolve scheduling conflicts and logistical issues.
Training and Compliance:
Stay updated on medical office protocols, scheduling procedures, and relevant industry regulations.
Participate in ongoing training sessions to enhance customer service skills and knowledge of medical practices.
Qualifications:
At least two years of experience working in a high-volume call center environment. Preferred
Excellent verbal and written communication skills in English and Spanish preferred.
High level of professionalism working with others in stressful environments across virtual locations.
Proficient in using computer systems and scheduling software.
Strong organizational skills and the ability to multitask effectively.
Empathy and patience when dealing with patients and their families.
Knowledge of medical terminology and procedures is preferred.
Adherence to patient confidentiality and data protection regulations.
High school diploma or equivalent; additional medical receptionist training or certification is a plus.
LVN Preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$28k-35k yearly est. Auto-Apply 11d ago
Medical Receptionist - McAllen
Centerwell
Patient service representative job in McAllen, TX
**Become a part of our caring community and help us put health first** The Medical Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
**Receptionist Job Functions:**
+ Operates a switchboard or multi-line phone and maintains long distance call logs
+ Maintains the reception area
+ Appointment scheduling
+ Verification of insurances
+ Collecting patient charges
+ Takes and distributes accurate messages
+ Greets visitors and determines the nature of their visit
+ Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
+ Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
**Use your skills to make an impact**
**Required Qualifications**
- High School Diploma or GED
- 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
- Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
- Excellent customer service and phone etiquette
- Team player with a positive attitude
- Ability to multitask in a fast-paced environment
- Attention to detail and highly organized
- Knowledge of MS Office (Word, Excel, Outlook, Access)
**Preferred Qualifications:**
- Value-based care model experience
- Knowledge of Medical Terminology
- Experience with EMR Systems (Electronic Medical Records)
- Bilingual in English and Spanish
**Additional Information:**
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Medical Receptionist Working hours:**
+ Scheduled 40 hours per week
+ Monday to Friday 8AM-5PM
+ Schedule may change as per center needs
**Benefits**
Conviva offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
+ Health benefits effective day 1
+ Paid time off, holidays, volunteer time and jury duty pay
+ Recognition pay
+ 401(k) retirement savings plan with employer match
+ Tuition assistance
+ Scholarships for eligible dependents
+ Parental and caregiver leave
+ Employee charity matching program
+ Network Resource Groups (NRGs)
+ Career development opportunities
**Alert:** Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$38k-45.8k yearly Easy Apply 28d ago
Customer Service Representative Fueler/Washer
Dev 4.2
Patient service representative job in Pharr, TX
Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Penske Truck Leasing
Job Description
4001 N Cage Blvd, Pharr, TX 78577
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer ServiceRepresentative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer ServiceRepresentative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Shift Differentials:
Second shift start times after 11am are eligible for $2.00 per hour shift differential
Third shift start time after 9pm are eligible for $3.00 per hour shift differential
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
We take pride in offering a competitive wage and great benefits.
This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate.
Penske offers ongoing skills training for to our maintenance associates, so you can grow your career!
General Requirements:
• High school diploma, equivalent, or prior work experience preferred
• Valid driver's license required
• Excellent customer service and communication skills
• The ability to work well as part of a team
• The ability and willingness to work outside
• Basic mechanical ability and tool usage (preferred)
• Basic computer skills
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
PJ300
Job Category: Vehicle Maintenance/Mechanics/Technicians
Job Family: Vehicle Maintenance
Address: 4001 North Cage
Primary Location: US-TX-Pharr
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2329931
$23k-32k yearly est. 60d+ ago
Patient Access Representative
Driscoll Children's Hospital 4.7
Patient service representative job in Edinburg, TX
Where compassion meets innovation and technology and our employees are family.
Thank you for your interest in joining our team! Please review the job information below.
General Purpose of Job:
This position reports to the Patient Access Service Director, through the immediate Supervisor. This position is responsible for the support functions necessary to accomplishing the objective of the service department. These include but are not limited to functions under the categories of: patient accounting, patient scheduling, registration, verification of patients' benefits, securing reimbursement via prior authorization / referrals, documentation of actions taken to collect out of pocket expenses and patient financial discharge.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
Always maintains utmost level of confidentiality.
Adheres to hospital policies and procedures.
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
Consistently follows the customer service standards and dress code as set forth by the hospital and the department.
Customer Service Duties
Answers the department telephone immediately or within three rings utilizing courtesy and patience.
Greet patients and their families with courtesy and concern for their needs.
Listens to customer needs and takes appropriate action as indicated.
Gather patient demographic and financial information in a kind and courteous manner.
Reschedule patients upon patient request and notify the patient's physician.
Mark patient cancelations in the appropriate scheduling system and notify the patient's physician.
Document telephone encounters.
Manage an appointment waiting list as indicated.
Ensure patients have confirmed their appointment times and offer any other pertinent information such as benefit data, directions, parking information, etc.
Patient Accounting Duties
Schedule patients for necessary procedures as indicated, using the appropriate scheduling system and obtain authorization for all planned services as indicted by insurance carrier.
Accurately create patient encounter in patient accounting systems utilizing the appropriate patient search criteria and interview method
Verify patient's insurance benefit and document findings, this process should be completed in the appropriate timeframe for the service being provided; refer to EMTALA guidelines.
Refer cases for financial screening as indicated.
Obtain Authorization or Referral for services as indicated.
Make a clear copy of picture identification and insurance cards, front and back.
Explain all business forms and obtain signatures.
Issue Patient Rights and Responsibilities and the hospital's Notice of Privacy Practice as indicated.
Issue patient identification card or wristband identification as appropriate.
Escort the patient to the appropriate service area.
Quality Assurance Duties
Review schedule/pre-registrations/registrations to identify potential duplicate medical record numbers.
Identify patients with multiple same day visits to match demographic and insurance data for each pre-registration.
Review patient demographic and financial data to ensure accuracy.
Validate verification and documentation of insurance eligibility and coverage for anticipated procedures.
Validate insurance authorizations were obtained from referring physicians when necessary/appropriate.
Validate insurance authorizations were obtained from payors when necessary/appropriate.
Validate documentation of patient insurance benefit, co-payment, deductible and co-insurance agreements in preparation for collection at the time of service or prior to discharge.
Close recurring accounts as indicated.
Reviews pre-registration list for no shows and cancelations to reschedule or cancel account as indicated.
Reconcile Census with Census Reports and Registration forms as indicated.
Patient Financial Discharge Duties
Review documented notes for payment requirements; explains insurance benefits as quoted to us by their insurance carrier and collects patient's out of pocket expenses, as indicated.
Refer cases for financial screening as indicated.
Prepare hospital receipt for payment received.
Validates address and phone number.
Ensures all paperwork is complete and all insurance cards and identification cards are copied for business record.
Document all actions taken at discharge in patient accounting system.
Cashiering Duties
Cash boxes will always be in balance; shortages or overages will be reported immediately to leadership & accounting.
Payments received will always be receipted and accounted for
The department Standard Operating Procedure for cash handling will be followed.
Education and/or Experience:
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
$29k-33k yearly est. Auto-Apply 31d ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Weslaco, TX
PatientServiceRepresentative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a PatientServiceRepresentative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
$28k-35k yearly est. Auto-Apply 60d+ ago
Medical Billing and Collections Specialist
911 Pain Management
Patient service representative job in McAllen, TX
One of South Texas most reputable Pain Management clinics is looking for a highly motivated Medical Billing and Collections Specialist to be part of our clinical team dedicated to providing a 5-star customer service under the highest safety standards to ensure an excellent patient experience and outcome.
We want someone who is looking for a career with growth opportunities in an expanding medical group with practices in the most influential metro areas in Texas and other states.
BENEFITS
Salary estimated at $15-17 plus benefits; based on candidate's qualifications and experience.
A performance bonus ranging from $.60 to $4 on top of the base hourly rate paid monthly.
Plus, a $500 USD loyalty bonus after 6 months of employment.
Comprehensive training program with written procedures expecting the candidate to be able to perform their roles and responsibilities at an acceptable capacity in two to four weeks.
BASIC DUTIES AND RESPONSIBILITIES:
Responsible for charge and payment input in our HER system.
Coordinates and clarifies with our medical personnel on information that seems incomplete or is lacking for proper account/ claim adjudication.
Responsible for correcting, adjusting, and processing charges and bills for all applicable codes.
Assist in reconciling deposits and patient outstanding charges.
Assist with billing and collections reviews and audits.
Communicate daily via phone calls and written communications with outstanding accounts offices to verify status of payments.
Answer/respond to correspondence related to patient accounts and inquiries.
Communicates effectively with Manager about improvement opportunities to achieve optimum performance.
Participate in continuous education to remain current with codes in the Healthcare industry.
Maintain HIPPA requirements related to patient confidentiality.
Contribute to team effort to accomplish collections goals.
REQUIREMENTS:
Associates or bachelor's degree completed.
Minimum of two years of experience in a medical office setting and fluent in utilizing an Electronic Medical Records system.
Excellent communication skills; written, videocalls, and over the phone.
Understanding of medical terminology and coding.
Bilingual English and Spanish preferred.
SCHEDULE:
Monday to Friday 8am to 5pm
Available for calls or texts on weekends or afterhours.
Available to travel occasionally for trainings, conferences, and our satellite medical sites.
If you meet the job requirements, we are excited to meet you and welcome you to apply for this great opportunity.
Upon submission of your application please complete the following required survey:
***************************************************
$29k-38k yearly est. 60d+ ago
Nursing Scheduler
Tri-County Healthcare 3.9
Patient service representative job in Harlingen, TX
Job DescriptionJoin our amazing team of healthcare providers. We have been in business for over 10 years. As we expand, we are looking for a highly motivated individual to join our Nursing Department. The current opening is for a full-time Nursing Scheduler!
Position Summary
The Nursing Scheduler undertake and implement various staffing solutions such as scheduling, performance monitoring, and staffing report preparations with the supervision of Staffing Coordinator. They are also in charge of the orientation and placement of newly hired employees and ensuring the company's compliance with employment laws. Coordinating with the Director of nursing, nursing team, and patients in a fast-paced environment
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Maintains schedules for all patients and nurses
The scheduling coordinator will be responsible for providing clear communication while building and maintaining relationships with employees and patients.
This position will work closely with the Director of Nursing and Case Managers to ensure the long-term success of our patients
Participate in on-call which will include taking all after hours and weekend calls from nurses and clients
Assures that cases are filled within established time frames.
Provides appropriate notification of schedule to employee, client, supervisor, and others as appropriate.
Monitors overtime of employees.
Responds to emergency calls and arranges schedule accordingly
Assist and follow through with staffing needs as necessary.
Personally fulfill in-home staffing needs as required or requested on an emergency need.
The staffing clerk must assure that the required service visits are completed each day/week.
Perform other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
High School Diploma or GED
1-2 years experience in a Pediatric Home Health Setting
Must be well organized and detailed- oriented
Understanding of customer service principles
Excellent interpersonal and communication skills
Excellent problem-solving skills
The ability to work in a fast-paced environment and work well under pressure
The ability to build relationships with employees, clients, and other departments
Proficient computer skills including Microsoft Office
Ability to remain calm while working under pressure in a busy environment.
Ability to work within the time frame of standard policies and procedures.
Ability to maintain confidentiality related to sensitive company and employee information.
Excellent ability to multitask and prioritize in a busy, fast-growth environment
Exhibit extraordinary discretion, confidentiality, flexibility, and willingness to work closely with our team
Below are a few benefits we offer:
Health Insurance
PAID TIME OFF
Retirement Plan with Matching
Dental
Vision
Competitive Compensation
Teladoc Health Plan
Direct Deposit
Potential for Bonuses
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
8 hour shift
Monday-Friday
Alternating On-call weekends
Language:
Spanish (Required)
Work Location: One location
We look forward to hearing from you. Please feel free to contact us at ************ or send your resume via email to *******************************.
$33k-38k yearly est. Easy Apply 30d ago
Medical Receptionist
Total Rehab/Total Rehab Kids
Patient service representative job in Mission, TX
Job DescriptionSalary:
About the Role
The Receptionist plays a crucial role in ensuring the efficient operation of our organization by managing and optimizing schedules for various departments. The ideal candidate will utilize scheduling software and tools to streamline processes and enhance communication across teams. By effectively managing time and resources, the Medical Receptionist will contribute to increased productivity and improved workflow. Ultimately, this role is vital in supporting the overall mission of the organization by facilitating seamless operations and collaboration. This is a full-time position (i.e., 40 hours per week) and requires availability between clinic hours of operation: 9:00AM-7:00PM, Monday-Friday, with a rotating shift schedule.
Minimum Qualifications
High school diploma or equivalent; associate's or bachelor's degree preferred.
Proven experience in a scheduling or administrative role, demonstrating strong organizational skills.
Bilingual
Preferred Qualifications
Experience with EMR scheduling applications.
Familiarity with basic insurance principles.
Responsibilities
Manage and maintain the scheduling for multiple departments, ensuring all appointments and meetings are accurately recorded.
Communicate with team members and external partners to confirm availability and coordinate schedules effectively.
Utilize scheduling software to optimize appointment times and minimize conflicts, adjusting as necessary based on changing priorities.
Monitor and evaluate scheduling processes, providing recommendations for improvements to enhance efficiency and effectiveness.
Directing patients and visitors.
Completing insurance verifications and/or authorizations
Telephone duties
Skills
The required skills for this position include strong organizational abilities, which are essential for managing multiple schedules and prioritizing tasks effectively. Excellent communication and customer service skills, ability to multitask, and work in a fast-paced environment are necessary. Attention to detail is critical, as the Scheduling Coordinator must accurately record and adjust schedules to avoid conflicts. Proficiency in scheduling software will be utilized daily to streamline processes and enhance productivity.
$27k-33k yearly est. 17d ago
School Receptionist/Clerk
Edinburg CISD
Patient service representative job in Edinburg, TX
Secretarial/Clerical/Campus Level Clerk
Date Available: 01/07/2026
REPORTS TO:
Campus Principal
APPLICATION DEADLINE:
Open Until Filled
LENGTH OF WORK YEAR:
207 days
DATE REVISED
DEC 15, 2015
WAGE/HOUR STATUS:
Non-Exempt
SALARY RANGE:
$15.25 Minimum
$20.34 Maximum
PAY GRADE:
PS1
PRIMARY PURPOSE:
The School Receptionist/Clerk is responsible for answering telephone calls, greeting visitors and referring visitors to appropriate office.
QUALIFICATIONS:
TEA certification requirements High School Graduate or GED Excellent typing skills Computer Skills
Evidence of course work in English, typing and/or business course applicable to the position
Competence in basic office procedures
Ability to communicate effectively, develop a pleasant working relationship with other employed
personnel, and maintain a cordial attitude with the public and students
Maintain a cooperative attitude
MAJOR RESPONSIBILITIES AND DUTIES:
• Operates the school switchboard and takes appropriate messages when necessary.
• Types forms as needed.
• Greets all visitors and directs them to the appropriate office.
• Answers questions posed by visitors or by callers regarding general operations of the school
.
• Helps receive and distribute all mail received by the school.
• Files correspondence or other records in a prescribed manner according to the practice of the
office.
• Input discipline reports to Region One ESC computers as directed.
• Performs all duties in a safe manner to avoid injury to oneself and/or to others.
• Performs other related duties as assigned.
EQUIPMENT USED:
• Telephone, computer, printer, typewriter, calculator, copier, fax machine
WORKING CONDITIONS:
Mental Demands/Physical Demands/Environment Factors:
• Maintain emotional control under stress; frequent standing, stooping, bending pulling and
pushing ; repetitive hand motions.
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Nondiscrimination Statement
Edinburg CISD does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities and provides equal access to the Boy Scouts and other designated youth groups. The following person has been designated to handle inquiries regarding the nondiscrimination policies: Title IX issues: Mark Micallef, ******************* , Director of Personnel/Legal Issues, ADA/504 issues: Sofia Hinojosa, *********************** , Director of Student & Social Services, 411 N. 8th Avenue, Edinburg, TX 78539, **************.
Edinburg CISD no discrimina por motivos de raza, color, origen nacional, sexo, discapacidad o edad en sus programas o actividades y brinda igualdad de acceso a los Boy Scouts y otros grupos juveniles designados. La siguiente persona ha sido designada para manejar consultas sobre las políticas de no discriminación Title IX issues: Mark Micallef, ******************* , Director of Personnel/Legal Issues, ADA/504 issues: Sofia Hinojosa, *********************** , Director of Student & Social Services, 411 N. 8th Avenue, Edinburg, TX 78539, **************.
$24k-31k yearly est. Easy Apply 12d ago
Medical Receptionist
South Heart Clinic
Patient service representative job in Weslaco, TX
Duties and Responsibilities include but are not limited to:
Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
Enters all of patient information into the medical billing system.
Maintains appointment schedule and follows office scheduling policies.
Communicates with patient and providers.
Scheduling, canceling, and rescheduling patient appointments.
Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
Forwarding telephone calls appropriately and following up on return calls.
Checking-in patients and properly documenting registration.
Insurance verification and verification of patient's demographics.
Collecting co-pays and cash from patients, getting authorization on credit cards.
Entering charges, payments, and balancing the day in the computer.
Maintains work area and lobby in neat and orderly manner.
Attends meetings as required.
Performs related work as required.
Practice and adhere to HIPPA regulations.
$27k-33k yearly est. Auto-Apply 60d+ ago
Insurance Verification Clerk (IVC)
Aptus Health Care
Patient service representative job in Edinburg, TX
Job Description
Aptus Health Care is looking for a detail-oriented Insurance Verification Clerk (IVC) to join our administrative team. In this role, you will be responsible for verifying patient insurance information, ensuring accurate and timely billing, and assisting with the coordination of insurance-related inquiries. You will work closely with healthcare providers and patient accounts to ensure that patients receive the coverage and benefits they need.
Your expertise will contribute to the smooth operation of our billing processes and enhance patient satisfaction by reducing insurance-related issues. If you are organized, efficient, and dedicated to delivering high-quality support, we invite you to apply to be part of our team.
Requirements
Requirements:
High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus
Previous experience in insurance verification, medical billing, or a healthcare administrative role preferred but not required as training will be provided.
Strong knowledge of insurance policies, procedures, and regulations
Excellent attention to detail and analytical skills
Proficient in using electronic health records (EHR) and billing software
Strong communication skills, both verbal and written
Ability to work independently and manage multiple tasks effectively
Work Schedule:
Full-time, Monday to Friday
Work Setting:
In-person
$29k-34k yearly est. 11d ago
Spanish Speaking Medical Receptionist
Healthcare Support Staffing
Patient service representative job in Harlingen, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced
Spanish Speaking Medical Office Administrator
looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Position Summary:
Check-in/Check-out, Insurance verification
Scheduling appointments, Directing busy phone lines
Relaying messages to the physicians
Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients
Hours for this Position:
Monday-Friday, 8:00am-5:00pm
Interviews are being held ASAP
Advantages of this Opportunity:
Get to work with one of the nation's most prestigious Durable Medical Equipment companies!
Unlimited growth opportunities!
Comprehensive benefits for all full-time, permanent employees!
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary:
$12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE
Qualifications
What We Look For:
At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
EMR background, take charge yet friendly personality!
Excellent customer service skills
Additional Information
Want to know more? For immediate consideration please click APPLY NOW and attach a resume
$12-17 hourly 12h ago
Now Hiring Front Desk Coordinator!
Labor One Staffing
Patient service representative job in Edinburg, TX
Are you passionate about patient care and excellent service? Health & Wellness clinic in Edinburg, TX is seeking a Front Desk Coordinator! Job Title: Front Desk Coordinator
Responsibilities:
Meet and greet incoming patients.
Schedule and reschedule appointments as needed.
Answer main office phone calls and direct accordingly.
Restocking office supplies and coffee bar supplies.
Supply and product tracking, inventory, and ordering.
Light clerical work and job duties deemed necessary and appropriate.
Compensation and Benefits:
Wage: $13/hour
Health benefits available after 6 months of full-time employment.
Accrual of Paid Time Off (PTO).
$13 hourly 60d+ ago
Patient Service Representative
Zoll Lifevest
Patient service representative job in Weslaco, TX
Job Description
PatientServiceRepresentative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a PatientServiceRepresentative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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$28k-35k yearly est. 24d ago
Bilingual Medical Receptionist
Centerwell
Patient service representative job in Edinburg, TX
Become a part of our caring community and help us put health first The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Receptionist Job Functions:
Operates a switchboard or multi-line phone and maintains long distance call logs
Maintains the reception area
Appointment scheduling
Verification of insurances
Collecting patient charges
Takes and distributes accurate messages
Greets visitors and determines the nature of their visit
Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
Use your skills to make an impact
Required Qualifications
Experience in a medical office
Six months to one year of multi phone line experience
Excellent Customer Service and phone etiquette
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications
Two years related experience preferred
Bilingual (English/Spanish)
Associate degree
Experience with ECW
Knowledge of Medical terminology
Medical Receptionist Working hours:
Scheduled 40 hours per week
Monday to Friday 8AM-5PM
Schedule may change as per center needs
This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
Benefits
CenterWell offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$38k-45.8k yearly Auto-Apply 18d ago
Patient Intake Coordinator - Medical Office Specialist
911 Pain Management
Patient service representative job in McAllen, TX
South Texas' most reputable pain management clinic is looking for a key player in making our patients feel welcome and confident about their treatments. The ideal candidate is someone who takes pride in providing the best possible patient experience.
As the first point of contact, our Patient Intake Coordinators - Medical Office Specialists play a pivotal role in shaping our patients' experience. You will be responsible for greeting patients with warmth and professionalism, managing phone communications, scheduling appointments, and providing vital information about our services.
KEY RESPONSIBILITIES:
Warmly greeting patients and visitors, in person and over the phone.
Scheduling and confirming appointments using our electronic health record system.
Handling patient inquiries and providing information about our services and procedures.
Managing patient records and ensuring confidentiality and accuracy.
Assisting with billing and insurance verification.
Facilitating a smooth flow of communication between patients and healthcare professionals.
REQUIREMENTS:
Bilingual: English and Spanish.
High school diploma; Associate degree or above preferred.
7+ Experience working in clinical or surgical office setting
Fluent communication skills: in-person, written, and by phone.
Strong people and building relationships skills.
Experience with high volume of patients.
Advanced with EMR/EHR, Microsoft Office, Google Docs.
Attention to details - data entry speed and accuracy a must. Be able to type at least 60 words per minute.
WHAT WE OFFER:
A highly competitive base salary.
Attractive performance bonuses.
The opportunity to be at the forefront of transforming patient communication in healthcare.
A dynamic work environment where your contributions have a direct impact on our growth and patient satisfaction.
If you are looking to be appreciated for your efforts, in a teamwork environment, we are excited to meet you and welcome you to apply for this great opportunity.
All applicants MUST complete the following survey with their application: ****************************************************
Applications without the completed survey will not be considered.
$25k-33k yearly est. 60d+ ago
Insurance Verification Clerk (IVC)
Aptus Health Care
Patient service representative job in Edinburg, TX
Aptus Health Care is looking for a detail-oriented Insurance Verification Clerk (IVC) to join our administrative team. In this role, you will be responsible for verifying patient insurance information, ensuring accurate and timely billing, and assisting with the coordination of insurance-related inquiries. You will work closely with healthcare providers and patient accounts to ensure that patients receive the coverage and benefits they need.
Your expertise will contribute to the smooth operation of our billing processes and enhance patient satisfaction by reducing insurance-related issues. If you are organized, efficient, and dedicated to delivering high-quality support, we invite you to apply to be part of our team.
Requirements
Requirements:
High school diploma or equivalent; an associate degree in healthcare administration or a related field is a plus
Previous experience in insurance verification, medical billing, or a healthcare administrative role preferred but not required as training will be provided.
Strong knowledge of insurance policies, procedures, and regulations
Excellent attention to detail and analytical skills
Proficient in using electronic health records (EHR) and billing software
Strong communication skills, both verbal and written
Ability to work independently and manage multiple tasks effectively
Work Schedule:
Full-time, Monday to Friday
Work Setting:
In-person
$29k-34k yearly est. Auto-Apply 60d+ ago
Spanish Speaking Medical Receptionist
Healthcare Support Staffing
Patient service representative job in Harlingen, TX
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Position Summary:
Check-in/Check-out, Insurance verification
Scheduling appointments, Directing busy phone lines
Relaying messages to the physicians
Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients
Hours for this Position: Monday-Friday, 8:00am-5:00pm
Interviews are being held ASAP
Advantages of this Opportunity:
Get to work with one of the nation's most prestigious Durable Medical Equipment companies!
Unlimited growth opportunities!
Comprehensive benefits for all full-time, permanent employees!
Work with a company that has been successfully established for over 150 years and has locations in all 50 states!
Salary:
$12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE
Qualifications
What We Look For:
At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.)
EMR background, take charge yet friendly personality!
Excellent customer service skills
Additional Information
Want to know more? For immediate consideration please click APPLY NOW and attach a resume
$12-17 hourly 60d+ ago
Medical Receptionist
South Heart Clinic
Patient service representative job in Harlingen, TX
Job Description
Duties and Responsibilities include but are not limited to:
Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
Enters all of patient information into the medical billing system.
Maintains appointment schedule and follows office scheduling policies.
Communicates with patient and providers.
Scheduling, canceling, and rescheduling patient appointments.
Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
Forwarding telephone calls appropriately and following up on return calls.
Checking-in patients and properly documenting registration.
Insurance verification and verification of patient's demographics.
Collecting co-pays and cash from patients, getting authorization on credit cards.
Entering charges, payments, and balancing the day in the computer.
Maintains work area and lobby in neat and orderly manner.
Attends meetings as required.
Performs related work as required.
Practice and adhere to HIPPA regulations.
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DuP3kVVJTP
$27k-33k yearly est. 15d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in McAllen, TX?
The average patient service representative in McAllen, TX earns between $25,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in McAllen, TX
$31,000
What are the biggest employers of Patient Service Representatives in McAllen, TX?
The biggest employers of Patient Service Representatives in McAllen, TX are: