Patient service representative jobs in Midland, TX - 61 jobs
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Patient Service Representative
Service Representative
Customer Service Representative
Patient Service Specialist
Insurance Verification Specialist
Patient Advocate
Front Desk Coordinator
Registration Specialist
Scheduler
Fabrication Scheduler
Gallagher Fluid Seals Inc.
Patient service representative job in Midland, TX
Job DescriptionDescription:
Overall Purpose:
Oversees daily production operations and ensuring that manufacturing schedules align with customer demands, inventory levels, and resource availability. This hybrid role blends planning and hands-on supervision to ensure on-time delivery, optimal workflow, and adherence to quality standards.
Description of Key Responsibilities:
Works within Prophet 21 (P21), Purchase Order Requirements Generation (PORG) to identify and creates Secondary Processing Traveler Packages in support of daily fabrication requirements.
Develop, maintain, and adjust the production schedule based on order demand, material availability, and capacity.
Collaborate with customer service, procurement, and inventory teams to ensure accurate scheduling and material readiness.
Monitor and update scheduling systems and communicate schedule changes as needed.
Analyze work orders and forecast requirements to optimize workflow and minimize downtime.
Supervise daily operations on the shop floor, ensuring safety, quality, and efficiency standards are met.
Assign tasks and direct production staff to meet daily targets and deadlines.
Monitor team performance and provide coaching, training, and support to ensure continuous improvement.
Address production issues proactively, including troubleshooting machine or material problems.
Follows up on daily shipment requirements of fabricated goods to ensure on-time delivery.
Contributes to GFH/GIP continuous improvement objectives
Other duties as assigned
Requirements:
3+ years of experience in production scheduling, manufacturing supervision, or a related field.
Strong understanding of production workflows, inventory management, and MRP/ERP systems.
Proven leadership skills with experience managing or supervising manufacturing teams.
Familiarity with ISO 9001 standards and lean manufacturing principles.
Excellent organizational, analytical, and communication skills.
Proficiency in Microsoft Office (especially Excel) and scheduling software.
Ability to work effectively in a fast-paced, dynamic environment
Excellent organizational and time management skills
Proficient in written and verbal English communication
Must be capable of performing duties independently with minimal supervision and working in a close-knit team setting
$33k-58k yearly est. 9d ago
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Title and Registration Specialist
Lithia & Driveway
Patient service representative job in Midland, TX
Dealership:L0637 South Central Finance CenterAll American Chevrolet of Midland
Schedule: Monday - Friday, 8am-5pm (flexible)
Pay:
The full salary range for this position is $16.50 - $26.45/hr. The anticipated starting pay is $19 - 22/hr. (DOE), determined by factors such as skills, experience, and organizational considerations. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.
Location: 4100 W Wall St, Midland, TX 79703
80 Hours of PTO front loaded on day one
Great benefits and career opportunities!
Title and Registration Specialist I
The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles.
Responsibilities
(NOTE: In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.)
Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase
Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues
Be comfortable working directly with customers when needed to resolve registration/title issues
Have effective strategies to diagnose and resolve issues in a timely manner
Communicate effectively with customers through chat, phone, and CRM/email
Answer Customer questions regarding the Purchase paperwork
Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale
Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company
Additional work and tasks as needed
Skills and Qualifications
1+ years of experience working in a vehicle dealership and/or processing vehicle registration paperwork preferred but not required.
CDK experience, a plus
DMV experience, a plus
Strong attention to detail
Excellent communication skills
Time management
Active listening skills
Critical thinking
Ability to work independently as well as with a tight knit team
Competencies
Does the right thing, takes action and adapts to change
Self-motivates, believes in accountability, focuses on results, makes plans and follows through
Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
Thrives on a team, stays positive, lives our values
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$16.5-26.5 hourly Auto-Apply 10d ago
Sales & Service Representative
MRC Services Co 4.6
Patient service representative job in Midland, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance.
Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database.
Maximize gross margin sales through careful analysis during the quote process.
Identify and act on opportunities to increase market share by growing sales.
Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate.
Assist outside sales and/or branch management in processing priority transactions.
Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales.
Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed.
Work with internal MRC Global departments to set up and maintain accurate customer files (profiles).
Maintain and approve quality standards.
Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information.
Participate in meetings and training opportunities to enhance and maintain personal and product knowledge.
Monitor expected ship dates to ensure timely delivery and expedite as needed.
Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material).
Perform other duties as required.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illnesses immediately.
Qualifications
Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.
High School Diploma or General Education Degree (GED) and additional post-secondary training or education.
Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience.
Demonstrated competence in the use of computers and software applications.
Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Willingness and ability to be on call as needed to provide 24-hour service to customers.
Willingness and ability to travel within and outside the branch service area, with occasional overnight stays.
Valid Driver's license with the ability to meet the MRC Global vehicle policy.
Additional Qualifications
Must have the ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries.
Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.
Working Conditions
For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$30k-37k yearly est. Auto-Apply 60d+ ago
Sales & Service Representative
MRC Global Us 4.3
Patient service representative job in Midland, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
The Sales & ServiceRepresentative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & ServiceRepresentative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & ServiceRepresentative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally.
Build quotes that simultaneously create value for the customer and profitability for MRC Global.
Identify and actively pursue sales opportunities to contribute to overall sales growth.
Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
Communicate status proactively with the customer and adjust product sourcing efforts if needed.
Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
Required Experience
One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
Skills & Abilities
Competent in the use of computers and software applications.
Ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Attention to detail and work with a sense of urgency.
Working Conditions
Frequent driving/traveling.
Able to interact with others frequently.
Most work is performed at a desk or in front of a computer.
Able to sit/stand for long periods of time.
For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$27k-43k yearly est. Auto-Apply 15d ago
Patient Services Specialist - Midland
Texas Tech Univ Health Sciences Ctr 4.4
Patient service representative job in Midland, TX
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Establish good rapport with patients and interact in an empathetic manner
Commitment to improving the delivery of care for all patients
Strong communication skills with excellent interpersonal skills
Ability to listen to others and respond professionally
Strong critical thinking, problem-solving, and attention to detail
Possess a growth mindset
Answer patient calls and insurance verifications
Process patient payments
A High School diploma or GED.
1-year Customer Service, office, or related experience.
Additional education may substitute for the experience requirement.
$34k-41k yearly est. 58d ago
Benefits Verifier/Patient Advocate (Westex)
Workforce Solutions Permian Basin
Patient service representative job in Midland, TX
Job Summary: We are seeking a dedicated and detail-oriented individual to join our team as a Benefits Verifier/Patient Advocate at our Urgent Care Clinic. This role plays a crucial part in ensuring a seamless experience for our patients by verifying their insurance benefits, advocating for their needs, and facilitating communication between the clinic and insurance providers. The ideal candidate will have a strong understanding of insurance processes, excellent communication skills, and a commitment to patient advocacy.
Responsibilities:
1. Insurance Verification:
• Verify and confirm patients' insurance coverage prior to appointments and procedures.
Ensure accurate and up-to-date information regarding insurance plans and coverage details.
2. Patient Advocacy:
• Serve as a liaison between patients and insurance providers to address coverage inquiries and concerns.
Advocate for patients in navigating insurance processes and understanding their benefits.
3. Communication:
• Communicate effectively with patients to explain insurance coverage, co-pays, deductibles, and any financial responsibilities.
Collaborate with front-office staff to relay insurance-related information and ensure a smooth check-in process.
4. Documentation:
• Maintain detailed and accurate records of insurance verification processes.
File and organize patient documents, ensuring confidentiality and accessibility.
5. Authorization Coordination:
• Work closely with medical staff to obtain necessary authorizations for procedures or treatments requiring pre-approval.
Ensure all required documentation is submitted to insurance providers in a timely manner.
6. Billing Support:
• Collaborate with the billing department to address any discrepancies in insurance information and resolve billing-related issues.
Collect patient payments, provide receipts, and maintain accurate financial records.
7. Cleaning and Maintenance:
• Perform cleaning tasks in the lobby area to maintain a welcoming and sanitary environment.
Ensure cleanliness and orderliness in shared patient areas.
8. Patient Education:
• Educate patients on their insurance benefits, co-pays, and any out-of-pocket expenses.
Provide guidance on financial assistance programs or alternative payment options when applicable.
9. Problem Resolution:
• Proactively identify and address potential issues related to insurance coverage or billing to prevent delays in patient care.
Other duties may be required as assigned.
Qualifications:
• High school diploma required; associate or bachelor's degree in healthcare administration or related field is a plus.
Previous experience in healthcare insurance verification, billing, or patient advocacy preferred.
Strong understanding of insurance processes, terminology, and regulations.
Excellent interpersonal and communication skills.
Detail-oriented with strong organizational and multitasking abilities.
Proficiency in using relevant software and databases for insurance verification.
Empathetic and patient-centered approach to healthcare services.
Knowledge of urgent care clinic operations is a plus.
If you are passionate about advocating for patients and ensuring they have access to the care they need, we invite you to apply for this important role in our Urgent Care Clinic. Join us in making a positive impact on the health and well-being of our community.
Required Attire: Grey Scrubs and Closed Toe Shoes (No Crocs)
$28k-35k yearly est. Auto-Apply 60d+ ago
Patient Service Representative-Odessa (ZKL)
Permian Er III LLC
Patient service representative job in Odessa, TX
This position is responsible for greeting and checking in patients as they enter the facility, administering patient registration paperwork, entering patient information into the registration platform and verifying patient insurance when applicable.
$29k-35k yearly est. Auto-Apply 60d+ ago
Insurance Verification Specialist
Surgery Partners 4.6
Patient service representative job in Midland, TX
JOB TITLE: Insurance Verification Specialist Ensures all records are maintained in absolute integrity and in compliance with applicable regulations and requirements. Responsible for obtaining required referrals and authorizations and verifying patient insurance benefits.
REQUIREMENTS:
* 1-2 years experience in healthcare insurance billing, verification, collections and/or authorizations.
* Knowledge of computer systems, programs and spreadsheet applications.
* Knowledge of medical terminology.
ABILITIES/SKILLS:
* Ability to work effectively with customers, medical staff and external agencies.
* Ability to identify, analyze and solve claim problems.
* Skilled in gathering and reporting claim information.
* Skilled in solving utilization problems.
* Skilled in written and verbal communication and customer relations.
Benefits:
* Comprehensive health, dental, and vision insurance
* Health Savings Account with an employer contribution
* Life Insurance
* PTO
* 401(k) retirement plan with a company match
* And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#200
$26k-31k yearly est. 60d+ ago
Customer Service Representative
Eddy Ohlenburg State Farm Agency
Patient service representative job in Midland, TX
Job Description
Eddy Ohlenburg - State Farm Agency, located in Midland, TX has an immediate opening for a full-time Sales Representative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Paid Time Off - for personal time and vacation
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in people's lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$26k-34k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Abraham Gutierrez-State Farm Agent
Patient service representative job in Midland, TX
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Abraham Gutierrez - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$26k-34k yearly est. 18d ago
Front Office Receptionist
Basin Dermatology
Patient service representative job in Midland, TX
Job DescriptionWelcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas. Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office!
Salary: $14 - $16 an hour
Schedule:
Monday - Thursday: 7:30 a.m. - 5:00 p.m.
Friday: 7:30 a.m. - 12:00 p.m.
Job Type: Full-time ResponsibilitiesFront Office Receptionist
Greets patients, prepares and collects completed necessary forms
Enters and updates patient/insurance data
Schedules appointments
Processes visits through proper use of CPT and ICD coding
Processes payments for visits
Performs various clerical duties such as answering telephones, recording messages, preparing physician schedules
Provide excellent customer service to patients
Required SkillsFront Office Receptionist
MUST HAVE EXPERIENCE
Customer service experience required
Basic computer skills required
Exceptional interpersonal skills
Ability to work positively with other staff members
Ability to multi-task
Bilingual English/Spanish required
$14-16 hourly 25d ago
Customer Service Representative - State Farm Agent Team Member
Jason Yeley-State Farm Agent
Patient service representative job in Odessa, TX
Job DescriptionBenefits:
Training & development
Bonus based on performance
Paid time off
ROLE DESCRIPTION: As a Customer ServiceRepresentative - State Farm Agent Team Member with Jason Yeley - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
Dedicated to customer service
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
BENEFITS:
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Supplemental Health benefits
Valuable career-building experience
$26k-35k yearly est. 2d ago
Customer Service Representative - Sewell Ford Lincoln
Sewell Family of Companies
Patient service representative job in Odessa, TX
Job Description
Customer ServiceRepresentative Ford Lincoln
The Sewell team is searching for a friendly, interactive, and outgoing individual who can excel in assisting our guests in the sales department. Our Customer ServiceRepresentative is the front line of guest relations, as they greet customers on the lot, assist them in browsing inventory, test driving, and providing valuable product knowledge. This role is not a 'sales' role but is a great fit for a client-oriented, friendly person that enjoys automotive and working with a fast-paced team. The CSR bridges the gap between the guest and the sales team.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Tuition Reimbursement
Career Growth Opportunities
Retirement Plan
Responsibilities
Roles & Responsibilities:
Greet & interact with guests coming onto the property
Use product knowledge to match customers wants and needs into options to showcase
Create lasting relationships to ensure customer/brand loyalty
Understand and implement dealership sales processes
Facilitate gathering key contact information from guests to assist in sales process
Present and demonstrate vehicle features
When needed, assist team with tracking and moving inventory, maintaining cleanliness of property & vehicles
When needed, assist in delivering vehicles to guests
Remain up to date on products, market trends and certifications through Ford & Lincoln
Maintain records via Client Relationship Management (CRM) software
Schedule: Part Time- & Full-Time availability Monday - Saturday 7:30am-5:00pm
Requirements
Skills & Requirements:
Must be able to be outside in the weather
Must be able to be on your feet for long periods of time and remain active throughout the workday
Must be able to actively start friendly conversations with guests
Must have a valid Drivers license with good driving record
$26k-35k yearly est. 19d ago
000260 - PSA Clinical-Front Office - Front Office Support
Panoramic Health
Patient service representative job in Odessa, TX
Front Office Support position plays a key role by performing various administrative and clerical tasks. Responsibilities include filing, answering the phone, organizing documents, basic bookkeeping, and more. Familiarity with all necessary office equipment, software, and procedures is required.
Responsibilities include:
Reporting to management and performing administrative duties.
Answering telephone calls, as well as screening and forwarding calls.
Scheduling and confirming appointments, meetings, and events.
Welcoming and assisting visitors in a friendly and professional manner.
Handling basic inquiries and sorting mail.
Copying, scanning, and filing documents.
Monitoring office supplies and ordering replacements.
Keeping the reception area tidy and observing professional etiquette.
Perform other duties and responsibilities as required, assigned, or requested.
Qualifications:
High school diploma or GED.
Qualification in office administration, secretarial work, or related training.
Ability to create a welcoming environment.
Experience in answering and screening calls, as well as scheduling appointments.
Ability to observe business etiquette and maintain a professional appearance.
Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook.
Working knowledge of printers, copiers, scanners, and fax machines.
Excellent interpersonal and communication skills.
$25k-33k yearly est. 11d ago
Hospital Based Bilingual Patient Advocate
Elevate Patient Financial Solution
Patient service representative job in Big Spring, TX
Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Big Spring, TX with up to 40% helping with a client facility in Odessa, TX with a Monday-Friday schedule from 8:00 AM to 5:00 PM.
Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference?
As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments.
Job Summary
The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish.
Essential Duties and Responsibilities
* Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
* Complete the appropriate applications and following through until approved.
* Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
* Provide exceptional customer service at all times.
* Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases.
* Maintain assigned work queue of patient accounts.
* Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors.
* Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients.
* Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue.
* Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted.
* Request home visits as needed to acquire documentation.
* As per established protocols, inform the client in a timely manner of all approvals and denials of coverage.
* Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases.
* Regular and timely attendance.
* All other duties as assigned
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
* High School Diploma or GED preferred, except when required by our client.
* Prior hospital experience preferred
* Adaptability when dealing with constantly changing processes, computer systems and government programs
* Professional experience working with state and federal programs
* Critical thinking skills
* Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift.
* Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook
* Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English.
* Ability to multitask to meet performance metrics while functioning in a fast-paced environment.
* Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code.
* Ability to multitask
* Ability to function in a fast-paced environment
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
* Medical, Dental & Vision Insurance
* 401K (100% match for the first 3% & 50% match for the next 2%)
* 15 days of PTO
* 7 paid Holidays
* 2 Floating holidays
* 1 Elevate Day (floating holiday)
* Pet Insurance
* Employee referral bonus program
* Teamwork: We believe in teamwork and having fun together
* Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer
$28k-35k yearly est. 52d ago
Sales & Service Representative
MRC Global 4.3
Patient service representative job in Midland, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & ServiceRepresentative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & ServiceRepresentative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & ServiceRepresentative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
**Key Duties & Responsibilities**
Individual must be able to perform the essential duties with or without reasonable accommodation.
+ Respond to customer requests for quotes by sourcing products from the Company's existing inventory orpurchasingthem externally.
+ Build quotes that simultaneously create value for the customer and profitability for MRC Global.
+ Identifyand actively pursue sales opportunities to contribute to overall sales growth.
+ Ability to proactively engage with customers andutilizeproduct knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
+ Utilize MRC Global systems/software to create quotes,locateavailable products/materials, process customers' orders, create vendorpurchaseorders (PO), and perform other tasks related to customer needs.
+ Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
+ Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
+ Communicate status proactively with the customer and adjust product sourcing efforts if needed.
+ Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
+ Validate that products specified in customers' quote requests arepermittedper their respective approvedmanufacturer'slist (AML) or other customer-provided specifications.
+ Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer preferences/processes.
+ Consult withamanager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
+ Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
+ Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
**Required Experience**
+ One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
+ OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
**Skills & Abilities**
+ Competent in the use of computers and software applications.
+ Ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Attention to detailandworkwith a sense of urgency.
**Working Conditions**
+ Frequent driving/traveling.
+ Ableto interact with othersfrequently.
+ Most work is performed at a desk or in front of a computer.
+ Able to sit/stand forlong periodsof time.
+ Foradditionalposition-specific detailsregardingthe physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
$27k-43k yearly est. 6d ago
Patient Service Representative-Odessa (ZKL)
Permian Er III LLC
Patient service representative job in Odessa, TX
This position is responsible for greeting and checking in patients as they enter the facility, administering patient registration paperwork, entering patient information into the registration platform and verifying patient insurance when applicable.
$29k-35k yearly est. Auto-Apply 60d+ ago
Insurance Verification Specialist
Surgery Partners Careers 4.6
Patient service representative job in Midland, TX
JOB TITLE: Insurance Verification Specialist
Ensures all records are maintained in absolute integrity and in compliance with applicable regulations and requirements. Responsible for obtaining required referrals and authorizations and verifying patient insurance benefits.
REQUIREMENTS:
1-2 years experience in healthcare insurance billing, verification, collections and/or authorizations.
Knowledge of computer systems, programs and spreadsheet applications.
Knowledge of medical terminology.
ABILITIES/SKILLS:
Ability to work effectively with customers, medical staff and external agencies.
Ability to identify, analyze and solve claim problems.
Skilled in gathering and reporting claim information.
Skilled in solving utilization problems.
Skilled in written and verbal communication and customer relations.
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
#200
$26k-31k yearly est. 60d+ ago
Sales & Service Representative
MRC Services Co 4.6
Patient service representative job in Odessa, TX
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.
Job Purpose
The Sales & ServiceRepresentative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & ServiceRepresentative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & ServiceRepresentative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
Individual must be able to perform the essential duties with or without reasonable accommodation.
Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them externally.
Build quotes that simultaneously create value for the customer and profitability for MRC Global.
Identify and actively pursue sales opportunities to contribute to overall sale growth.
Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
Communicate status proactively with the customer and adjust product sourcing efforts if needed.
Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
Required Experience
One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services.
OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
Skills & Abilities
Competent in the use of computers and software applications.
Ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Attention to detail; works with a sense of urgency.
Working Conditions
Frequent driving/traveling.
Able to interact with others frequently.
Most work is performed at a desk or in front of a computer.
Able to sit/stand for long periods of time.
For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
$30k-37k yearly est. Auto-Apply 60d+ ago
Patient Services Specialist
Texas Tech Univ Health Sciences Ctr 4.4
Patient service representative job in Odessa, TX
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Supporting patient care and verifying accuracy on required forms
Ensuring legal compliance with audits
Facilitating communication among health care providers and departments.
A High School diploma or GED
1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
$34k-41k yearly est. 7d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Midland, TX?
The average patient service representative in Midland, TX earns between $26,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Midland, TX