Patient service representative jobs in Palm Desert, CA - 169 jobs

Job DescriptionDEPARTMENT: Patient Access SHIFT: 12 Hour Shifts Under the general guidance of the Patient Access Supervisor, this position includes registering patients requesting treatment in the Emergency Department, PBX/Outpatient ancillary services, including Swing patients and SNF residents. Assisting in performing non-nursing clerical functions supportive to direct nursing care, facilitating communications, and traffic flow. It also includes operating a computer telephone system (PBX) and maintaining courteous and efficient communication between patients, staff and various departments. ESSENTIAL DUTIES Exhibit professionalism in the Patient Access Department as it relates to patients, families, visitors, physicians, and staff members Obtain signatures for admission, discharge, or various other consents Verify, interpret and apply accurate insurance information Collect and apply accurate demographic information Obtain and interpret authorizations for outpatient services Facilitate higher level of care needs for patients Communicate with outside entities effectively Collection of any co-pay monies, deposits, and payments and completes receipts in a courteous manner Capable of operating PBX phone system efficiently as patient access the operator for the entire facility Works closely with the business office to assist with any patient questions and issues that arise Accountable for keeping complete documentation Capable of utilizing a fax/copier machine efficiently Able to work nights and weekends as needed All other duties or responsibilities as assigned QUALIFICATIONS Minimum Education (or substitute experience) Required: High school diploma or equivalent BLS Certification within 3 months of hire Education Preferred: N/A Minimum Experience Required: N/A Experience Preferred: Previous experience working in a hospital, doctors office or healthcare setting Have a working knowledge of insurances and medical terminology Customer service Skills: Excellent verbal, written and listening skills with strong interpersonal skills Strong organizational skills with attention to detail and accuracy Proficient computer skills Demonstrate behaviors consistent with BVCHD values Maintain composure and compassion in stressful situations Be a team player and work well with others Capable of multitasking in a busy environment Accountability for compliance with laws, regulations, and policies to demonstrate ethical behavior Bear Valley Community Healthcare District Is An Equal Opportunity Employer

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around West and East DAP Health locations, as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record

Job Description Patient Liaison Supervisor Department: Patient Liaisons Reports To: Director of Behavioral Health Type: Full-Time Schedule: Monday - Friday (8:00am - 5:00pm) Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Our Story Our mission is to bring care that's whole, human, and healing. Blending medical, behavioral, and lifestyle support into a single plan because restoring life takes more than a prescription. At Lifekind Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Learn more about us at *********************** Overview We're looking for an experienced Patient Liaison Supervisor (PLS) to lead our team of Patient Liaisons in a dynamic, transdisciplinary chronic care pain management clinic. This is a hands-on leadership role focused on improving patient experience, reducing disenrollment rates, and ensuring our clinics remain leaders in patient-centered chronic pain care. Key Responsibilities Team Leadership: Oversee, mentor, and support a team of Patient Liaisons. Set expectations for performance, provide regular feedback, and foster a collaborative, supportive environment. Patient Experience: Work closely with Liaisons to identify pain points in the patient journey and implement improvements. Champion initiatives that make the clinic experience seamless and welcoming for every patient. Disenrollment Reduction: Analyze reasons for patient disenrollment and develop targeted strategies with Liaisons and clinic leadership to address root causes. Regularly track and report on disenrollment metrics. Data-Driven Management: Supervise the collection, analysis, and reporting of patient experience and satisfaction data. Translate findings into actionable plans for the team on a monthly cadence. Collaboration: Serve as a bridge between Liaisons, clinicians, administrative staff, flow coordinators, and leadership. Ensure open communication across the clinic to support holistic, coordinated care. Continuous Improvement: Stay current on best practices in chronic care and patient engagement. Lead ongoing training and professional development for the Liaison team. Advocacy: Be a visible, accessible advocate for patients-ensuring their voices are heard and needs met throughout their care. Process Standardization and SOP Creation: SOP Creation - Develop and implement standardized processes (SOPs) for scheduling, surveys, and patient follow-up to ensure consistency across sites. Qualifications Bachelor's degree required; Master's degree in healthcare administration, social work, nursing, or related field strongly preferred. 3+ years' experience in patient advocacy, case management, or healthcare operations, with at least 1 year in a supervisory or leadership role. Experience working in chronic care, pain management, or a transdisciplinary clinical setting is highly desirable. Strong data literacy; able to interpret, present, and act on patient experience metrics. Excellent communication and interpersonal skills. Comfortable working with diverse populations and multidisciplinary teams. Demonstrated ability to drive operational change and improve patient satisfaction. Compassionate, proactive, and solutions-oriented.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************* Job Description Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information This job is with one of my Financial Client.

The medical billing representative performs a variety of billing and administrative tasks including claim submission, claim correction, insurance follow up and appeals, insurance verification, answering patient calls regarding billing, returning patient calls, setting up payment plans, patient demographic review/ updates, insurance verification, and follow up on past due accounts. Job Qualifications: Education: High school diploma with at least 2 years experience in a medical office setting. Skills: Understanding of revenue cycle process, including billing and collections Ability to read ERA/ EOB Athena EMR experience a plus Experience with denial/ appeals process Strong written and verbal communication. Ability to problem-solve in a timely, professional manner. Ability to withstand varying job pressures, organize/prioritize related jobs tasks, and excellent attention to detail. Proficiency in medical software, Microsoft Windows, and keyboard. 1) Customer service incoming calls and limited face to face consultation with patients. 2) Set up payment plans, maintain and monitor accounts. 3) Patient accounts receivable 4) Processing of mail/correspondence. 5) Verification of insurance coverage and benefits Additional Job Requirements Hearing, vision and sensory skills adequate for obtaining accurate information. Ability to maintain patient confidentiality at all times, both on and off the job. Attend work regularly as scheduled. Benefit Conditions: Waiting period may apply Only full-time employees eligible Work Remotely No Job Type: Full-time Pay: $19.00 - $25.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Experience: Medical Billing: 2 years (Required) Work Location: In person

This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients' visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient's personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient's question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1-2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization: Must be authorized to work in the United States. Must be available Mon - Fri (8 am - 5 pm)

ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 18 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: Our Company Los Angeles Center of Nose Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived. Job Summary: Medical receptionists are the face of the organization. All medical receptionists are expected to be friendly and helpful. As a medical receptionist, you are often the first person that a patient comes across when entering the office. It is your responsibility to make LA CENTA's first impression. This is a very important position that should not be taken lightly! Job Duties and Responsibilities: Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries. Verifies insurance/eligibility information and ensures appropriate forms are signed and dated. Verifies patient demographics and insurance information when scheduling appointments. Communicates to patients when a physician is running behind schedule. Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived. Prepares lab requisition forms as requested by physicians Scans Radiology and Lab requisitions to patient files. Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in AdvancedMD Keeps patient appointments on schedule by reviewing service delivery compared to schedule; and notifying Office Manager of service delays. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to team effort by accomplishing related results as needed. Assist in the creation of new patient welcome packets. Other duties, as assigned. Requirements: Qualifications and Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required. HS Diploma / GED Required At least 1 year of front desk reception experience in a medical setting Ear Nose Throat & Allergy specialty clinic experience preferred Must be bilingual - fluent in both English and Spanish General knowledge of HIPAA Must be able to travel within our various Los Angeles based clinics Computer literate, ability to type at least 40 wpm Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to: Sit for long periods at a time Use hands and fingers in repetitive motions, daily Ability to lift, push, pull up to 20 lbs. periodically Travel to clinic locations or sites as needed Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Here at LA CENTA we offer 100% employer paid medical HMO plan, voluntary dental, and voluntary vision insurance. Some perks include employee highlight incentives, paid time off and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the healthcare industry. Apply now! Equal Employment Opportunity LA CENTA is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. LA CENTA does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.'

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Pay Range $15 - $18 depending on experience Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics. The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California

Job DescriptionBenefits: Bonus based on performance Paid time off Health insurance Front Office Phone Specialist Ophthalmology Practice Be the Friendly First Voice of Our Eye Care Team! Are you a people person with a calm, professional phone presence and a passion for helping others? Our busy and respected Ophthalmology practice is looking for a Front Office Phone Specialist to join our team! What Youll Do: Answer incoming calls with warmth and professionalism Schedule and confirm patient appointments Provide basic information about services and procedures Direct calls to the appropriate departments Support front desk operations as needed What Were Looking For: Experience in a medical office or ophthalmology setting is a plus Excellent communication and customer service skills Ability to multitask in a fast-paced environment Friendly, patient, and detail-oriented Comfortable with electronic health records (EHR) and phone systems Why Join Us? Supportive, team-oriented environment Opportunities to learn and grow in the field of eye care Make a real difference in patients lives every day If you love helping people and want to be part of a caring, professional team, wed love to hear from you!

Job Description Front Desk Receptionist BFF Medical Wellness Clinic | Temecula, CA About BFF We're a membership-based functional medicine and aesthetics clinic redefining what accessible, proactive healthcare looks like. High standards. Warm vibes. Room to grow. Our patients aren't transactions-they're people on a health journey, and we're their partner every step of the way. At BFF, we believe in the power of relationships. We remember names. We notice when something's off. We celebrate wins. This isn't a sterile waiting room-it's a place where patients feel seen, valued, and supported. The Role We're looking for someone who understands that front desk isn't about checking boxes-it's about setting the tone for every patient's entire experience. You are the first face of BFF. The energy you bring, the warmth in your voice, the way you make someone feel the moment they walk through our doors-that's what defines us. This role is not for someone who operates on autopilot. We need a person who can read a room, adapt to different personalities, and turn a stressed-out patient into someone who feels heard and cared for. Someone who knows when to be playful and when to be professional. Someone who builds real connections-not just polite small talk. If you've ever worked in hospitality, you know what we mean. The front desk is hospitality. It's anticipating needs before they're spoken. It's remembering that Mrs. Rodriguez always runs five minutes late but is one of your most loyal members. It's knowing when to give someone space and when to check in. What You'll OwnHospitality & Patient Experience •Create a warm, welcoming environment from the moment patients arrive-greeting them by name whenever possible •Build genuine relationships with patients that make them feel like they're coming to see friends, not just a clinic •Stay composed and graceful under pressure-when patients are frustrated, you de-escalate with empathy, not defensiveness •Anticipate patient needs and proactively address concerns before they become problems •Represent BFF's brand values in every interaction-professional yet personable, efficient yet warm •Understand our membership model inside and out-and communicate its value with genuine conviction •Educate patients on the benefits of BFF membership: access to providers, health coaching support, monthly treatments, and deeply discounted add-ons •Know how our pricing compares to market rates (we're 40-70% below competitors) and share this confidently •Support retention by helping members see the ongoing value of their wellness journey with us •Convert interest into enrollment by matching services to patient goals-not through sales pressure, but through genuine alignment •Manage patient check-in and check-out with efficiency and accuracy •Schedule and confirm appointments, optimizing provider calendars to maximize patient access •Answer phones, texts, and emails with a polished, compassionate tone-responding promptly and professionally •Process payments, membership fees, and transactions accurately •Ensure all intake forms, consents, and documentation are complete and HIPAA-compliant •Maintain a clean, organized, and brand-forward reception area •Gather clear information about patient concerns and feedback-we need to understand why patients are happy or unhappy •Follow established protocols for handling common situations independently •Escalate appropriately-medical concerns to providers, complex issues to leadership-without unnecessary bottlenecks •Communicate proactively with clinical and administrative staff to ensure seamless patient flow •You're genuinely warm and relational. You light up when you see a familiar face. You ask about people's kids, their vacations, their goals. Connection isn't something you perform-it's who you are. •You stay composed under pressure. When things get hectic or a patient is upset, you don't match their energy. You stay grounded, listen, and find a path forward. •You're naturally adaptable. You can read the room. You know when to be lighthearted and when to be serious. You adjust your approach based on who's in front of you. •You believe in what we're building. You're excited about wellness, curious about our services, and proud to tell people why BFF is different. •You close loops and follow through. You don't let things fall through the cracks. If you say you'll call someone back, you do. Details matter to you. •You see leadership in your future. This role is a launching pad. We're growing fast and need people who want to grow with us. •Front desk, concierge, hospitality, or medical receptionist experience strongly preferred •Proven success in fast-paced, high-touch environments where relationships matter •Tech-comfortable: able to learn scheduling systems (Jane), EMR platforms, and digital payment tools quickly •Excellent verbal and written communication skills with impeccable phone presence •HIPAA awareness; CPR/BLS preferred or willingness to obtain •Bilingual (English/Spanish) is a strong plus •Training & Development: Deep training on our membership program, services, and patient experience playbooks •Expanded Scope: Take on coordinator responsibilities-events, reviews, inventory, onboarding new hires •Leadership Pathing: As we grow, advance into lead or front-office supervisor roles based on performance and mastery Membership ChampionFront Desk OperationsCommunication & EscalationYou'll Thrive Here If...QualificationsWhat Growth Looks Like Here BFF is not your average clinic. We're young, ambitious, and growing-with plans to open many more locations. That means opportunities that don't exist anywhere else. The Bottom Line We're not looking for someone who just answers phones and checks people in. We need someone who understands that every patient interaction is an opportunity to build loyalty, reinforce our value, and make someone's day a little better. If you're the kind of person who remembers names, stays calm when things get chaotic, and genuinely cares about making people feel welcome-we want to meet you. This is hospitality meets healthcare. And we need someone who can deliver both.

Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Distinctive Home & Health Care is a leading provider of healthcare to serve military installations across the United States. Our team of professionals is dedicated to providing the highest quality of service and support for each one of our clients. Distinctive Healthcare is currently seeking to hire a Medical Office Clerk at the Twentynine Palms Base in California. Qualifications: Experience- 6 months of clerical work High School Diploma Duties: The contract staff will operate a call center that manages inbound and outbound calls from beneficiaries, validates beneficiary eligibility, schedules, cancels, and reschedules patient appointments in order to provide timely access to quality healthcare. The contractor shall provide outbound calls in order to schedule specialty appointmentsfor beneficiaries who have received a direct care specialty referral. The contractor staff will record each beneficiary call with the government- supplied computers that interface with the standardized Military Healthcare System GENESIS (MHSG) electronic health record appointing and referral management system.

Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office. The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims. The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. Dental Receptionist Duties and Responsibilities Greet patients and visitors in a friendly and professional manner Schedule appointments and confirm upcoming appointments Manage patient records, update information, and file paperwork Collect payments for services rendered and file insurance claims Answer calls and respond to patient inquiries and provide information as needed Dental Receptionist Requirements and Qualifications Dentrix knowledge, Ins verification, post treatment plans Must have Previous experience in a dental office setting Excellent customer service and communication skills Able to multitask and prioritize tasks in a fast-paced environment Prefer Bilingual Spanish Dentrix Proficiency Back floor /X-ray knowledge, cross trained preferred

The Temecula KOA at Vail Lake Resort is an outdoor campground destination looking for enthusiastic people to join our front desk hospitality team. Located in beautiful Southern California among a grove of oak trees, we are a year-round park offering camping close to the Temecula wine country, beautiful Vail Lake, and miles of mountain bike, horse, and hiking trails. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you! Working hours: Part-time positions available 20-30 hours depending on the occupancy of the park Shifts can be scheduled from 6am - 11pm Monday - Sunday with highest priority Thursday - Sunday Reports to Front Desk Manager $17/hour & up depending on experience Successful candidates will need open and flexible availability for scheduling RESPONSIBILITIES Ensures customers receive a high level of service consistent with our customer service philosophy Learn and operate Campground Management system Communicate with all staff and management using Microsoft Teams Help guests to reserve & register for their camping experience both in person and via the telephone Enforce campground policies and implement solutions consistent with goals of park Proactive guest management to ensure positive environment for all guests Coordinate with Guest Service staff for late guest arrivals Coordinate with Guest Service staff for problem resolution when applicable Assists with handling and resolving guest complaints. Greet all guests at entrance gate Help facilitate day use passes for visitors and mountain bike riders Cashier souvenir sales as well as stocking merchandise Utilize creative problem-solving skills Other duties as assigned by manager to ensure the operations of the campground and guest satisfaction. Requirements • Good customer service and communications skills • Ability to multi task and prioritize • Able to work with others and work independently • Professional Appearance and attitude towards guests and fellow team members • Communicate professionally and patiently • Be on your feet during shift and able to lift at least 30 lbs. • Ability to thrive in a fast-paced environment • Intermediate computer proficiency including email, internet and Microsoft Office Suite • Excellent verbal and written communication skills PM21

DEPARTMENT: Patient Access SHIFT: 12 Hour Shifts Under the general guidance of the Patient Access Supervisor, this position includes registering patients requesting treatment in the Emergency Department, PBX/Outpatient ancillary services, including Swing patients and SNF residents. Assisting in performing non-nursing clerical functions supportive to direct nursing care, facilitating communications, and traffic flow. It also includes operating a computer telephone system (PBX) and maintaining courteous and efficient communication between patients, staff and various departments. ESSENTIAL DUTIES Exhibit professionalism in the Patient Access Department as it relates to patients, families, visitors, physicians, and staff members Obtain signatures for admission, discharge, or various other consents Verify, interpret and apply accurate insurance information Collect and apply accurate demographic information Obtain and interpret authorizations for outpatient services Facilitate higher level of care needs for patients Communicate with outside entities effectively Collection of any co-pay monies, deposits, and payments and completes receipts in a courteous manner Capable of operating PBX phone system efficiently as patient access the operator for the entire facility Works closely with the business office to assist with any patient questions and issues that arise Accountable for keeping complete documentation Capable of utilizing a fax/copier machine efficiently Able to work nights and weekends as needed All other duties or responsibilities as assigned QUALIFICATIONS Minimum Education (or substitute experience) Required: High school diploma or equivalent BLS Certification within 3 months of hire Education Preferred: N/A Minimum Experience Required: N/A Experience Preferred: Previous experience working in a hospital, doctors office or healthcare setting Have a working knowledge of insurances and medical terminology Customer service Skills: Excellent verbal, written and listening skills with strong interpersonal skills Strong organizational skills with attention to detail and accuracy Proficient computer skills Demonstrate behaviors consistent with BVCHD values Maintain composure and compassion in stressful situations Be a team player and work well with others Capable of multitasking in a busy environment Accountability for compliance with laws, regulations, and policies to demonstrate ethical behavior Bear Valley Community Healthcare District Is An Equal Opportunity Employer

This job description is to summarize the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Patient Access Specialist is responsible for booking patients' visits. This process includes greeting, identifying the needs of the patient, and scheduling an appropriate visit. Patient Access Specialist should help ensure the booking of an appointment is as pleasant an experience as possible. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet patients with a warm salutation and conversation with congenial closing. Consistently and accurately collect the patient's personal and insurance information, including any necessary updates. Run patient insurance eligibility. Review provider schedules to ensure correct placement of appointments. Follow triage protocol as needed. Work cooperatively with others, including appropriate communication with patients, providers, support staff and administration. Route calls to appropriate departments when applicable utilizing a warm handoff. Attempt to answer questions prior to forwarding the patient's question/concern via message. Send appropriate inbox messages for med refills, form status, lab results, patient questions when applicable. Include all relevant information in the message. Communicate patient results when they are available and have been reviewed by the provider. Reschedule patients as needed due to scheduling conflicts. Encourage and help patients with MyChart set up. Comply with all company policies and procedures found in the employee handbook. Perform other duties and tasks as assigned by leadership. Required education and experience: The requirements listed below are representative of the knowledge, skills, and/or ability required. Minimum Education required: High school graduate or equivalent preferred. Minimum Experience Required: Customer Service Experience: A minimum of 1-2 years of experience in customer service, preferably in a healthcare or call center environment. Healthcare Knowledge: Previous experience in a medical office, clinic, or healthcare-related call center is preferred but not required. Multitasking Skills: Demonstrated ability to handle high call volumes while maintaining accuracy and a positive attitude. Communication Skills: Strong verbal and written communication skills, with the ability to manage sensitive and confidential information professionally. Minimum Knowledge and Skills Required: Bilingual Spanish is preferred. Ability to communicate effectively and congenially with patients and staff members in person and over the phone. Ability to exercise tact, initiative, and good judgement when interacting with patients and staff members. Basic office skills such as typing, transferring calls, etc. Organizational and problem-solving skills. Ability to work on the computer for long stretches of time. Ability to navigate and accurately input within the EMR system. Ability to accept supervision and feedback. Benefits at a Glance: We offer a comprehensive benefits package designed to support your health, family, financial security, and work-life balance. This includes wellness coverage (medical, dental, vision), life and disability options (life, AD&D, voluntary plans), flexible spending accounts (healthcare and dependent care), retirement savings with a 401(k) match, employee referral bonuses, and generous time off including paid holidays. Employees also have access to an Employee Assistance Program to support overall well-being. Travel Percentage: 1-5% Work Authorization: Must be authorized to work in the United States. M-F 8am-5pm. Hours may vary based on business needs.

Front Desk Receptionist BFF Medical Wellness Clinic | Temecula, CA About BFF We're a membership-based functional medicine and aesthetics clinic redefining what accessible, proactive healthcare looks like. High standards. Warm vibes. Room to grow. Our patients aren't transactions-they're people on a health journey, and we're their partner every step of the way. At BFF, we believe in the power of relationships. We remember names. We notice when something's off. We celebrate wins. This isn't a sterile waiting room-it's a place where patients feel seen, valued, and supported. The Role We're looking for someone who understands that front desk isn't about checking boxes-it's about setting the tone for every patient's entire experience. You are the first face of BFF. The energy you bring, the warmth in your voice, the way you make someone feel the moment they walk through our doors-that's what defines us. This role is not for someone who operates on autopilot. We need a person who can read a room, adapt to different personalities, and turn a stressed-out patient into someone who feels heard and cared for. Someone who knows when to be playful and when to be professional. Someone who builds real connections-not just polite small talk. If you've ever worked in hospitality, you know what we mean. The front desk is hospitality. It's anticipating needs before they're spoken. It's remembering that Mrs. Rodriguez always runs five minutes late but is one of your most loyal members. It's knowing when to give someone space and when to check in. What You'll OwnHospitality & Patient Experience •Create a warm, welcoming environment from the moment patients arrive-greeting them by name whenever possible •Build genuine relationships with patients that make them feel like they're coming to see friends, not just a clinic •Stay composed and graceful under pressure-when patients are frustrated, you de-escalate with empathy, not defensiveness •Anticipate patient needs and proactively address concerns before they become problems •Represent BFF's brand values in every interaction-professional yet personable, efficient yet warm •Understand our membership model inside and out-and communicate its value with genuine conviction •Educate patients on the benefits of BFF membership: access to providers, health coaching support, monthly treatments, and deeply discounted add-ons •Know how our pricing compares to market rates (we're 40-70% below competitors) and share this confidently •Support retention by helping members see the ongoing value of their wellness journey with us •Convert interest into enrollment by matching services to patient goals-not through sales pressure, but through genuine alignment •Manage patient check-in and check-out with efficiency and accuracy •Schedule and confirm appointments, optimizing provider calendars to maximize patient access •Answer phones, texts, and emails with a polished, compassionate tone-responding promptly and professionally •Process payments, membership fees, and transactions accurately •Ensure all intake forms, consents, and documentation are complete and HIPAA-compliant •Maintain a clean, organized, and brand-forward reception area •Gather clear information about patient concerns and feedback-we need to understand why patients are happy or unhappy •Follow established protocols for handling common situations independently •Escalate appropriately-medical concerns to providers, complex issues to leadership-without unnecessary bottlenecks •Communicate proactively with clinical and administrative staff to ensure seamless patient flow •You're genuinely warm and relational. You light up when you see a familiar face. You ask about people's kids, their vacations, their goals. Connection isn't something you perform-it's who you are. •You stay composed under pressure. When things get hectic or a patient is upset, you don't match their energy. You stay grounded, listen, and find a path forward. •You're naturally adaptable. You can read the room. You know when to be lighthearted and when to be serious. You adjust your approach based on who's in front of you. •You believe in what we're building. You're excited about wellness, curious about our services, and proud to tell people why BFF is different. •You close loops and follow through. You don't let things fall through the cracks. If you say you'll call someone back, you do. Details matter to you. •You see leadership in your future. This role is a launching pad. We're growing fast and need people who want to grow with us. •Front desk, concierge, hospitality, or medical receptionist experience strongly preferred •Proven success in fast-paced, high-touch environments where relationships matter •Tech-comfortable: able to learn scheduling systems (Jane), EMR platforms, and digital payment tools quickly •Excellent verbal and written communication skills with impeccable phone presence •HIPAA awareness; CPR/BLS preferred or willingness to obtain •Bilingual (English/Spanish) is a strong plus •Training & Development: Deep training on our membership program, services, and patient experience playbooks •Expanded Scope: Take on coordinator responsibilities-events, reviews, inventory, onboarding new hires •Leadership Pathing: As we grow, advance into lead or front-office supervisor roles based on performance and mastery Membership ChampionFront Desk OperationsCommunication & EscalationYou'll Thrive Here If...QualificationsWhat Growth Looks Like Here BFF is not your average clinic. We're young, ambitious, and growing-with plans to open many more locations. That means opportunities that don't exist anywhere else. The Bottom Line We're not looking for someone who just answers phones and checks people in. We need someone who understands that every patient interaction is an opportunity to build loyalty, reinforce our value, and make someone's day a little better. If you're the kind of person who remembers names, stays calm when things get chaotic, and genuinely cares about making people feel welcome-we want to meet you. This is hospitality meets healthcare. And we need someone who can deliver both.

Job Description Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible incentive, bonuses and/or commission dependent on the role. For more information regarding VSP Vision benefits, please click here. General Summary The primary role is to provide high-quality patient experience by welcoming and communicating with patients and creating an efficient patient flow and flawless patient transition throughout the eye care experience Essential Functions Prioritize a high level of patient satisfaction for all patients of the practice by warmly greeting patients upon entering, and completing the check-in and check-out process Work collectively with staff, doctors, and patients by documenting patient information, updating records, and collecting patient payments Answer and triage patient correspondences received via telephone, email, and fax; respond to inquiries in a timely fashion Maintain patient records/files to ensure accurate record keeping, security, and confidentiality of files Coordinate scheduling of patient appointments necessary to maintain patient flow, confirm all patients, and prepare charts for scheduled patients Perform confidential administrative functions such as assembling reports, records release, and transmitting patient information to outside agencies Responsible for keeping an organized front desk and front entry at all times Work on special projects, cross-train in different departments, and perform other related duties as assigned or requested. Job Specifications Typically has the following skills or abilities: One to two years of administrative experience with at least one year providing administrative support Demonstrated ability to successfully perform multiple tasks in a fast-paced environment Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions and interact with customers simultaneously in a fast-paced environment Working Conditions The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #LI-ONSITE #LI-VENTURES VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.