Patient service representative jobs in Pearland, TX

After school Care Aide will conduct the operations of the afterschool care program, monitor the learning center, and facilitate the students learning progress. Qualifications: Education/Certification: Associates degree or equivalent from a two-year college (preferred) Experience: Six months to one-year related experience or training (preferred) Experience working with school age children Required Knowledge, Skills, and Abilities (KSAs): Ability to work with children, love for children and learning Ability to follow verbal and written instructions Ability to communicate effectively verbally Responsibilities and Duties: Responsible for the general supervision of the children. Conduct group activities. Assist teacher in all areas of work. Assist students with academics and homework. Assist teachers in checking daily goals to ensure work is being completed. Ensure the safety and security of the children. Motivate students for maximum learning. Assist in maintaining discipline in the classroom. Participate in faculty and professional meetings, educational conferences, and teacher training workshops. Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success. Praise students, compliment them and encourage them in order to build character. Utilize a variety of learning methods to enhance the students' learning experience. Equipment Used: All equipment required to perform jobs duties and task previously described. Physical / Environmental Factors: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.

Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them. Duties and Responsibilities: Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures. Sign in patients Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input. Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures. Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff. Ensuring that all charts are in compliance with documentation requirements. Completion of all filing of charts by end of day. Answer all incoming calls and route them to the appropriate staff including faxes. Work closely with provider staff to assure smooth patient flow and cut down on waiting time. Work closely with social services and refer patients who chronically do not keep their appointments for follow-up. Call and remind patient of his/her appointment including the six-month no show report. Follow up on “no show” patients on a daily basis. Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee. Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc. Maintenance and clean up of clinic lobby area. Check voicemails and return phone calls promptly. Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes. Assist in screening of Medicaid and other insurances. Accurately implement and collect co-pays. Maintain stock of office supplies. Keep all program fliers and information posted and available in waiting room. Compliance with all policies and procedures, including confidentiality for patients and patients records. Help with scanning procedures to get patient information into Electronic Health Record. Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels. Other duties as assigned by Supervisor, Operations Manager or Chief. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: Ability to work under pressure. Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations. Friendly personality with the desire to work with the public Ability to handle multi-functions. Understanding of community based organizations. Communicate patients' problems to the medical staff. Ability to relate to the public. High school graduate/GED. One year of medical experience from a similar setting. Formal training from a vocational school in lieu of the above. Ability to relate to patients, through familiarity with medical terminology and triage procedure. Must believe in health care with dignity for all Ability to communicate with people and understand their problems. Bilingual in English/Spanish strongly preferred. Minimum typing speed of 35 wpm.

Job Description Patient Access Representative / Medical Assistant Pay Rate: $16/hour Shift: Monday-Friday, 8:00 AM - 5:00 PM Dean's Professional Services is actively seeking a Patient Access Representative / Medical Assistant to join our team in Houston, TX. This position plays a key role in supporting front office and administrative functions to ensure an efficient and positive patient experience. Responsibilities Schedule patient appointments and maintain accurate records Perform insurance verification and eligibility checks Ensure medical necessity compliance Post and process patient payments Deliver excellent customer service in a fast-paced environment Qualifications High School Diploma or GED required Medical front desk experience required Health insurance verification experience required Minimum 2 years of relevant healthcare experience required Epic EMR experience preferred Bilingual (English/Spanish) preferred Why Join Us? Full benefits including medical, dental, vision, and 401(k) Temp-to-hire opportunity with long-term potential Work in a respected healthcare setting Supportive and professional team environment About Dean's Professional Services Dean's Professional Services is a national, award-winning staffing solutions firm. Since 1993, DPS has placed over 50,000 professionals across the nation. We match talent with opportunity - focusing on skill, experience, and culture fit. Apply today: or call for more information. #PRO123

Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for an Patient Service Coordinator to join our team in Clear Lake, Texas. The schedule is Monday- Friday from 0730-4pm Central Time. This position will float to other sites as needed Memorial City, Texas Medical Center, Spring Woodlands, Beaumont, Katy. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Service Coordinator is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays High volume of phlebotomy Maintain supplies for the blood drawing stations Ensure lab specimens are sent to proper labs Assist physician or ultrasound technician with various procedures What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience Strong phlebotomy skills Completion of a formal MA program High School diploma or GED required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We are Looking for: The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services. Duties/Responsibilities: Maintain confidentiality and provide high-level customer service. Schedule appointments and assist with patient flow in the clinic. Pre-register patients and verify accounts and insurance. Answer calls, document interactions, and communicate with healthcare providers. Assist with check in and check out duties. Assist with follow-up care, appointment scheduling, and provide visit summaries. Maintain a clean and safe environment and manage medical records. Support medical personnel with clerical tasks and participate in quality improvement initiatives. Perform other related duties as assigned. Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements High school diploma or equivalent; additional education in healthcare administration is a plus. Spanish Speaking preferred Experience in Sleep or Pulmonary preferred Proven experience in a healthcare environment. Strong communication skills and ability to maintain professionalism. Proficiency in using electronic medical records (EMR) systems- ECW is preferred. Ability to work independently and under pressure. Strong organizational and multitasking skills.

Full-time Description About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You'll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance. Salary Description $25 hourly

Monday - Friday, Day Shift The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: * Greet all patients as they arrive in a friendly, courteous, and professional manner. * Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. * Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance. * Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility. * Perform insurance verification * Calculate patient payments according to benefits. * Perform other duties as assigned. * Post payments to patient accounts accurately and in a timely manner. * Balance out cash draw daily. Education and Experience: * High School diploma or equivalent. * One year of experience in medical office, registration or collections. * Ability to read and comprehend instructions. * Ability to add, subtract, multiply, and divide. * Ability to apply common sense understanding to carry out instructions furnished in written and oral form. * Ability to deal with problems involving several variables in standardized situations. * Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized. Computer Skills: * Intermediate computer skills Physical Requirements: * Continuous sitting. * Frequent use of computer (repetitive fine hand manipulation). * Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.

Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends) - (2506825) Description The Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization. This position serves as a resource for departmental processes, offering guidance and education to staff as needed. In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations. EDUCATION & EXPERIENCEMinimum Qualifications:Associate's degree or an equivalent combination of education and experience relevant to the role may be considered for this position. Two (2) years of Patient Placement and Transfer Center (PPC) experience, and the ability to perform the job duties and responsibilities of the department independently. Preferred Qualifications:Additional education or degree(s) preferred for job. Additional years of experience and/or type/area of work experience preferred for job. JOB SUMMARYThe Patient Placement Coordinator Team Leader (non-RN) functions independently in an advanced placement role, providing consistent leadership and direction during their shift to optimize patient throughput and maximize bed utilization. This position serves as a resource for departmental processes, offering guidance and education to staff as needed. In collaboration with the Patient Placement and Transfer Center Manager, the Team Leader assists with process development, staff scheduling, education, and participation in leadership call rotations. ESSENTIAL JOB FUNCTIONSThe Patient Placement Coordinator (PPC) Team Leader functions in the capacity of an advanced Patient Placement Coordinator and is responsible for all job functions of that position. The PPC Team Leader is responsible for acting as a direct resource for staff during the shift and serves as a main point of contact for other departments for issue resolution regarding PPC job functions. Serves as direct contact with the PPC Manager, Clinical Operations Administrator (COA), and a hospital executive leadership regarding bed placement or hospital transfer issues during the shift. Escalates all issues in a timely manner to PPC leadership so that solutions can be formulated and applied when indicated. Provides clear and concise information regarding issues and bed capacity as requested. Trains staff as needed regarding PPC processes and job functions in conjunction with the recommendations of the Leadership Team. Assists the PPC Leadership Team with completion of reports and audits as needed. Assists with completion of the monthly staffing and on-call schedules. Practices and promotes positive peer and customer relations. Assists the PPC Leadership Team in the evaluation of staff performance and in the completion of annual performance appraisals. Attends bed shuttles. , Represents the PPC at the management meetings when needed. Performs related duties as required. SALARYSalary commensurate with experience Qualifications Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities. Primary Location: United States-Texas-GalvestonWork Locations: 0560 - John Sealy Annex 301 University Blvd. John Sealy Annex, rm 5. 200 Galveston 77555-0560Job: Healthcare Support ServicesOrganization: UTMB Health: RegularShift: StandardEmployee Status: Team Lead / TechnicalJob Level: Day ShiftJob Posting: Dec 3, 2025, 8:32:47 PM

Seeking a *Patient Services Coordinator* to join our team at the Woodlands area location. With multiple locations around Houston, our experience and services extend into your neighborhood. MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its greater Houston area locations. At MD Anderson The Woodlands, patients in The Woodlands, Spring, Conroe and communities north of Houston have access to top-ranked, comprehensive cancer care close to home. *The ideal candidate will bring at least three years of relevant professional experience, preferably within a patient care or healthcare administration setting. They will have a proven track record of scheduling appointments efficiently, expediting clinic flow, and delivering exceptional customer service directly to patients. Will have EMR experience, strong communication skills, and a commitment to accuracy and patient satisfaction.* *The core schedule is 6:15am - 6:00pm, with flexibility to work Saturdays.* * MD Anderson offers employees: * - Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week. - Group Dental, Vision, Life, AD&D and Disability coverage. - Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals. - Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs. - Tuition Assistance Program after six months of service. - Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans. - Employer paid life, AD&D and an illness-related reduced salary pay program. - Extensive wellness, recognition, fitness, employee health programs and employee resource groups. - Opportunities for professional growth through Career Development Center and Mentoring programs. We have been named one of the top two hospitals in cancer care every year since U.S. News & World Report began its annual rankings in 1990. As one of the largest cancer centers in the world, MD Anderson remains committed to the highest standards for research-driven patient care and to providing quality education and training for the next generation of medical professionals. *KEY FUNCTIONS* * Interpret and coordinate physicians' orders to schedule diagnostic test, procedures, treatments, Brachytherapy, and physician appointments. Collaborate with clinic management to maintain physician templates to ensure that the waiting times by physician and patient are kept to a minimum. Will ensure quality patient care in relation to the patients prescribed diagnosis, treatment, and other directives from physicians, nurses, and/or administrators. * Clearly and accurately convey appointment information to the patients in a timely manner in person, by telephone, or in writing. Provide patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments. Direct patients scheduled for diagnostic tests, treatment, or other services using a clear and understandable voice. * Manage, monitor, and facilitate complete of the patient scheduling process to ensure optimal efficiency in clinic operations and resources while maintaining the institution's standards of customer service and quality patient care. Responsible for monitoring and expediting clinic flow. * Receive multiple telephone calls from internal/external customers, direct calls appropriately in an expedient, courteous and friendly manner. Take accurate and complete messages. Responsible for the security and confidentiality of patient information at all times. * Update and revise all demographic, financial and insurance information as necessary to maintain an accurate patient account. Collect co-payments as appropriate. * Ensure that the medical record is available for patient care. Will order, follow-up, and obtain medical records as needed. Will scan medical document to HIMS as described in RCC scanned document policy. Will prepare therapy charts for simulation and treatment visits. Will retrieve test results as appropriate and prepare the necessary forms. Visually inspect names on film folders to ensure accurate matching and manually check contents of film jacket to ensure that the contents belong to the patient. May have to handle items weighing up to 30 pounds. * Assist in maintaining a safe environment for patients, co-workers and visitors. *EDUCATION * Required: High School Diploma or equivalent. Preferred: Certification in allied health field. *EXPERIENCE * Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Preferred: Experience in a patient care or healthcare administration setting scheduling appointments, expediting clinic flow and providing direct customer service to patients. *OTHER* Required: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 177809 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 40,000 * Midpoint Salary: US Dollar (USD) 50,000 * Maximum Salary : US Dollar (USD) 60,000 * FLSA: non-exempt and eligible for overtime pay * Fund Type: Hard * Work Location: Onsite * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No \#LI-Onsite

We are seeking a compassionate, detail oriented Patient Services Coordinator to join our team. In this role, you'll be the first point of contact for patients and families, ensuring a smooth scheduling and check in experience, supporting clinical staff, and maintaining accurate patient records. If you enjoy helping others, thrive in a fast paced environment, and have strong communication skills, we'd love to meet you. Shift: Monday-Friday, 11:30 a.m.-8:00 p.m., rotating weekends at our Woodlands location. The ideal candidate will have a high school diploma with 3 years of face-to-face customer service experience (preferably in healthcare). Key Responsibilities Patient Communication & Support * Welcome patients, families, faculty, and staff upon arrival. * Check on patients during wait times and assist with any needs. * Provide accurate information on schedules, diagnostic imaging (DI) procedures, and preparation requirements. * Offer printed materials or instructions as needed. * Ensure patient information remains secure and confidential at all times. * Inform patients and families about available services. * Schedule same day X ray exams as needed. * Share relevant appointment and preparation details with patients, families, physicians, and care teams. * Help maintain a safe environment for all patients, visitors, and staff. * Verify wristband accuracy during check in (name, MRN, DOB, date of service). * Deliver service recovery when necessary. Record Maintenance * Update patient information to ensure accurate and complete records. * Maintain confidentiality while handling documents and varied patient related situations. Financial Coordination * Collect, review, and reconcile patient balances according to departmental guidelines. * Collaborate with the Financial Clearance Center (FCC) to assist patients with flagged accounts. Other Duties * Perform additional responsibilities as assigned to support clinic operations. EDUCATION * Required: High School Diploma or Equivalent * Preferred: Associate's Degree WORK EXPERIENCE * Required: 3 years Relevant work experience. or * : Additional education may be substituted for required experience on a one-to-one basis. OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 177884 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 40,000 * Midpoint Salary: US Dollar (USD) 50,000 * Maximum Salary : US Dollar (USD) 60,000 * FLSA: non-exempt and eligible for overtime pay * Fund Type: Hard * Work Location: Onsite * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No #LI-Onsite Apply

Job Description Under general supervision of the Practice Manager, the Patient Service Specialist will function as a member of the clerical team and complete assigned daily tasks to ensure smooth day-to-day operations. The patient service specialist must maintain a professional, positive manner when talking with patients in-person, over the phone or via email. POSITION QUALIFICATIONS: Equal Opportunity Employer Minorities/Women/Veterans/Disabled High school diploma or GED required. One to three years previous admissions or medical office experience using EMR software preferred. Bilingual (Spanish/English) preferred. POSITION DUTIES AND RESPONSIBILITIES: Work closely with Providers to assist in delivering world class care to patients. Provide a high level of customer service to all new and existing patients and their families. Answer and route calls in a professional manner or take detailed messages and ensure a timely follow up. Ensure all patient information is up to date and registered in EMR systems including demographics. Conduct eligibility checks to ensure insurance and patient information are reflected accurately within EMR systems. Performs outreach to patient groups for patient care and quality measurement/guidelines. Assist with patient scheduling for a variety of procedures along with follow-up appointments. Ensure an accurate collection of payments from each patient including any previous balances or co-pays. Maintain confidentiality of all patient information in accordance with HIPAA/Confidentiality rules and PHI regulations Consistently supports and maintains the Mission, Core Values and expected customer service behaviors of the clinic/hospital by following all policies and the Code of Conduct. Performs other duties as assigned

The Patient Registrar will be responsible for performing all functions necessary to maintain the efficient Essential Duties & Responsibilities • Greet all patients as they arrive in a friendly, courteous, and professional manner • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service • Document in the computer system all necessary demographic, insurance, and financial information • Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts • Responsible for photocopying records and documents for billing purposes • Perform clerical duties, including mail delivery, faxing, copying, and scanning • Responsible for answering, screening, and directing incoming phone calls • Collect co-payments or other applicable financial payments • Facilitate daily deposits and perform cash reconciliations • Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion • Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information • Document patient volumes for the previous day • Maintain and compile reports and informational packets for distribution • Perform any job related to the registration process • Perform other duties as assigned Safety/Infection Control • Demonstrate knowledge of and adhere to regulations and Total Point policies and procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials Performance Improvement Customer Service • Participate in performance improvement activities as necessary • Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations. • Demonstrate effective interpersonal skills • Treat all patients, visitors, and staff members fairly and with respect • Utilize effective communication methods and skills • Explain all procedures, treatments, and care while remaining aware of language barriers • Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs Emergency Center Policy • Ensure personal appearance is business casual and professional at all times • Responsible for wearing Emergency Center identification at all times • Attend all Emergency Center required meetings and in-service education • Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments • Compliance with attendance standards • Demonstrate flexibility when changes in assignments are necessary EDUCATION & EXPERIENCE • High school diploma or equivalent • 1-3 years office experience in a health care setting preferred • Previous customer service experience preferred • Must be able to effectively communicate with customers both in person, and over the telephone • Must have understanding of basic medical terminology LANGUAGE/MATH/REASONING ABILITY • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations COMPUTER SKILLS • Basic computer skills Competencies Professional Maturity: The ability to separate emotional feelings from the real issues at hand • Responsibility: The ability to accept choices you have made and the results they have led to • Communication: The ability to write and speak effectively; actively listens to others, and give feedback • Flexibility: Demonstrate responsiveness and adaptability following change initiatives • Intelligence: Understand information and apply new knowledge • Energetic: Exhibits high levels of energy and enthusiasm • Organized: Efficient in structuring tasks to be accomplished • Computer Savvy: The ability to use technology efficiently and effectively • Customer Service: The ability to enhance customer satisfaction • Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization • Integrity and Respect: Demonstrates upmost level of integrity • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation • Collaboration and Partnership: Encourages participation from team members • Manages Change: Demonstrates flexibility with changing environments • Problem Solving: Resolve issues in a timely manner • Attention to Detail: Follows procedures to ensure entry of data • Organization: Uses time efficiently by prioritizing and planning work activities • Judgment: Ability to make independent decisions • Teamwork: Works with others to accomplish objectives and shows support for decisions • Quality: Sets high standards to ensure quality in work performed • Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations Physical Demands • The physical demands for this position include: adequate vision, hearing, and repetitive motion • Light physical activity performing non-strenuous daily activities of an administrative nature • Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner •Bending legs downward and forward by bending leg and spine Work Environment Well-lit, heated and/or air-conditioned indoor office setting with adequate ventilation

Benefits: Competitive salary Dental insurance Health insurance Opportunity for advancement Training & development Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care. Your Role at a Glance: 📅 Master of the Calendar: Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources. Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule. Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions. Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently. 🎯 Patient Interaction: Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience. Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services. Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments. 🔍 Detail-Oriented Duties: Data Entry: Accurately input and update patient information in the electronic health records (EHR) system. Documentation: Maintain precise records of all scheduling activities and patient interactions. Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices. 🚀 Operational Efficiency: Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times. Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions. System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy. What You Bring to the Table: 💡 Essential Qualifications: Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred. Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable. Skills: Communication: Excellent verbal and written communication skills. Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously. Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite. Attention to Detail: High level of accuracy in data entry and appointment scheduling. Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively. The Perks of Joining Us: 💰 Competitive Pay: Attractive salary with performance-based bonuses. 🩺 Comprehensive Benefits: Health, dental, and vision insurance. 🌴 Time Off: Paid vacation, holidays, and sick leave. 📚 Growth Opportunities: Ongoing training and professional development. ✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction. Compensation: $16.00 - $20.00 per hour BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This Position reports to: Project Operations Manager In this role, the Project Scheduler takes ownership in collaborating with project teams and suppliers to develop and manage project schedules effectively. This role involves leading scheduling efforts across all project phases, performing risk analysis, identifying critical paths, and implementing mitigation strategies to ensure projects are delivered on time. The ideal candidate will utilize their expertise to address challenges, maintain and analyze actual and forecasted schedules, and monitor, report, and manage any deviations from the planned timeline, aligning with both short-term and long-term business goals. In addition to schedule management, the Scheduler will support the Project Manager in communications with suppliers and customers on project status and timelines, ensure cohesive project execution and foster strong relationships. The work model for the role is: hybrid (#Li-Hybrid) in Houston, TX. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. Your role and responsibilities Develop and consult on the initial project schedule by incorporating key milestones and tasks from various phases such as proposal, execution, manufacturing, delivery, and close-out including enhancing schedule to interface to supplier and customer's need dates (inclusive but not limited to of LD's, drop dates, ship dates, and invoicing). Lead scheduling activities with internal and external suppliers as the main point of contact, ensuring effective communication and information sharing among the project team and stakeholders. Engage with vendors to validate timelines and challenge assumptions, promoting transparency and supporting the development of reliable schedules. Collaborate with the project team to analyze requirements, risks, and scope changes, ensuring all essential activities are detailed for realistic project schedules. Monitor progress and critical paths, notifying Project Managers of deviations or scheduling issues while providing recommendations to keep critical activities and milestones on track. Issue regular schedule reports and program updates, as well as upon request, while establishing project baselines and providing analytics to monitor progress against key targets. Recommend actions to ensure deadlines are met and keep stakeholders informed. Actively participate in project reviews to assess progress and address any issues that arise. Coordinate with procurement to ensure material is ordered on time to meet schedule commitments. Perform analysis for critical path and help establish mitigation plans, hold suppliers accountable for project execution plans, challenge supplier current performance vs initial execution schedules Qualifications for the role Bachelor's Degree with minimum of 5 years of project planning, engineering or manufacturing or other operational customer facing roles. Proficient with planning tools such as MS Project, Primavera P6, or similar software. Proven capability in working in a technical environment Qualities of proven relationship building capabilities, and communication skill and proven soft skills with problem solving aptitude. Strong fluent written and spoken English language skills. Spanish is an asset Ability and willingness to travel 30%, as required. Candidates must already have work authorization that would permit them to work for ABB in the US. What's in it for you? We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger. ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: ******************************************************************************************** As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at **************. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at ************** or by sending an email to ****************. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for eligible US employees [excludes ABB E-mobility, Athens union, Puerto Rico] Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more Health, Life & Disability Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. Choice between two dental plan options: Core and Core Plus Vision benefit Company paid life insurance (2X base pay) Company paid AD&D (1X base pay) Voluntary life and AD&D - 100% employee paid up to maximums Short Term Disability - up to 26 weeks - Company paid Long Term Disability - 60% of pay - Company paid. Ability to “buy-up” to 66 2/3% of pay. Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance Parental Leave - up to 6 weeks Employee Assistance Program Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption Employee discount program Retirement 401k Savings Plan with Company Contributions Employee Stock Acquisition Plan (ESAP) Time off ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy. We value people from different backgrounds. Could this be your story? Apply today or visit *********** to read more about us and learn about the impact of our solutions across the globe.

CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians! We are Looking for: The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services. Duties/Responsibilities: Maintain confidentiality and provide high-level customer service. Schedule appointments and assist with patient flow in the clinic. Pre-register patients and verify accounts and insurance. Answer calls, document interactions, and communicate with healthcare providers. Assist with check in and check out duties. Assist with follow-up care, appointment scheduling, and provide visit summaries. Maintain a clean and safe environment and manage medical records. Support medical personnel with clerical tasks and participate in quality improvement initiatives. Perform other related duties as assigned. Benefits: 401(k) 401(k) matching Dental Insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements High school diploma or equivalent; additional education in healthcare administration is a plus. Spanish Speaking Required Proven experience in a healthcare environment. Strong communication skills and ability to maintain professionalism. Proficiency in using electronic medical records (EMR) systems- ECW is preferred. Ability to work independently and under pressure. Strong organizational and multitasking skills.

Job DescriptionSalary: Monday - Friday, Day Shift The Patient Access Representative will be responsible for performing all functions necessary to accomplish the checking in/checking out of patients including insurance verification, entering demographics correctly and collecting at time of service. Essential Responsibilities: Greet all patients as they arrive in a friendly, courteous, and professional manner. Demonstrate and maintain a working knowledge of customer service principles and departmental expectations regarding customer service. Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance. Work with Business Office collectors to assist with collecting old balances and work with physician office staff when patient benefits are not accepted at out facility. Perform insurance verification Calculate patient payments according to benefits. Perform other duties as assigned. Post payments to patient accounts accurately and in a timely manner. Balance out cash draw daily. Education and Experience: High School diploma or equivalent. One year of experience in medical office, registration or collections. Ability to read and comprehend instructions. Ability to add, subtract, multiply, and divide. Ability to apply common sense understanding to carry out instructions furnished in written and oral form. Ability to deal with problems involving several variables in standardized situations. Professional Maturity, Responsible, Dependable, Flexibility, Intelligence, Energetic and Organized. Computer Skills: Intermediate computer skills Physical Requirements: Continuous sitting. Frequent use of computer (repetitive fine hand manipulation). Occasional bending and twisting of neck and back, standing and/or walking, lifting/carrying of items up to 25 lbs.

Seeking a Patient Services Coordinator to join our team at the Woodlands area location. With multiple locations around Houston, our experience and services extend into your neighborhood. MD Anderson provides medical oncology, radiation oncology and surgical oncology services along with a range of supportive programs at all of its greater Houston area locations. At MD Anderson The Woodlands, patients in The Woodlands, Spring, Conroe and communities north of Houston have access to top-ranked, comprehensive cancer care close to home. The ideal candidate will bring at least three years of relevant professional experience, preferably within a patient care or healthcare administration setting. They will have a proven track record of scheduling appointments efficiently, expediting clinic flow, and delivering exceptional customer service directly to patients. Will have EMR experience, strong communication skills, and a commitment to accuracy and patient satisfaction. * The core schedule is 6:15am - 6:00pm, with flexibility to work Saturdays.* MD Anderson offers employees: * Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week. * Group Dental, Vision, Life, AD&D and Disability coverage. * Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals. * Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs. * Tuition Assistance Program after six months of service. * Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans. * Employer paid life, AD&D and an illness-related reduced salary pay program. * Extensive wellness, recognition, fitness, employee health programs and employee resource groups. * Opportunities for professional growth through Career Development Center and Mentoring programs. We have been named one of the top two hospitals in cancer care every year since U.S. News & World Report began its annual rankings in 1990. As one of the largest cancer centers in the world, MD Anderson remains committed to the highest standards for research-driven patient care and to providing quality education and training for the next generation of medical professionals. KEY FUNCTIONS * Interpret and coordinate physicians' orders to schedule diagnostic test, procedures, treatments, Brachytherapy, and physician appointments. Collaborate with clinic management to maintain physician templates to ensure that the waiting times by physician and patient are kept to a minimum. Will ensure quality patient care in relation to the patients prescribed diagnosis, treatment, and other directives from physicians, nurses, and/or administrators. * Clearly and accurately convey appointment information to the patients in a timely manner in person, by telephone, or in writing. Provide patients with pertinent information regarding their schedule and the preparations needed for ancillary appointments. Direct patients scheduled for diagnostic tests, treatment, or other services using a clear and understandable voice. * Manage, monitor, and facilitate complete of the patient scheduling process to ensure optimal efficiency in clinic operations and resources while maintaining the institution's standards of customer service and quality patient care. Responsible for monitoring and expediting clinic flow. * Receive multiple telephone calls from internal/external customers, direct calls appropriately in an expedient, courteous and friendly manner. Take accurate and complete messages. Responsible for the security and confidentiality of patient information at all times. * Update and revise all demographic, financial and insurance information as necessary to maintain an accurate patient account. Collect co-payments as appropriate. * Ensure that the medical record is available for patient care. Will order, follow-up, and obtain medical records as needed. Will scan medical document to HIMS as described in RCC scanned document policy. Will prepare therapy charts for simulation and treatment visits. Will retrieve test results as appropriate and prepare the necessary forms. Visually inspect names on film folders to ensure accurate matching and manually check contents of film jacket to ensure that the contents belong to the patient. May have to handle items weighing up to 30 pounds. * Assist in maintaining a safe environment for patients, co-workers and visitors. EDUCATION Required: High School Diploma or equivalent. Preferred: Certification in allied health field. EXPERIENCE Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Preferred: Experience in a patient care or healthcare administration setting scheduling appointments, expediting clinic flow and providing direct customer service to patients. OTHER Required: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 177809 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 40,000 * Midpoint Salary: US Dollar (USD) 50,000 * Maximum Salary : US Dollar (USD) 60,000 * FLSA: non-exempt and eligible for overtime pay * Fund Type: Hard * Work Location: Onsite * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No #LI-Onsite Apply

We are seeking a compassionate, detail oriented *Patient Services Coordinator* to join our team. In this role, you'll be the first point of contact for patients and families, ensuring a smooth scheduling and check in experience, supporting clinical staff, and maintaining accurate patient records. If you enjoy helping others, thrive in a fast paced environment, and have strong communication skills, we'd love to meet you. *Shift:* Monday-Friday, 11:30 a.m.-8:00 p.m., rotating weekends at our Woodlands location. The ideal candidate will have a high school diploma with 3 years of face-to-face customer service experience (preferably in healthcare). *Key Responsibilities* Patient Communication & Support - Welcome patients, families, faculty, and staff upon arrival. - Check on patients during wait times and assist with any needs. - Provide accurate information on schedules, diagnostic imaging (DI) procedures, and preparation requirements. - Offer printed materials or instructions as needed. - Ensure patient information remains secure and confidential at all times. - Inform patients and families about available services. - Schedule same day X ray exams as needed. - Share relevant appointment and preparation details with patients, families, physicians, and care teams. - Help maintain a safe environment for all patients, visitors, and staff. - Verify wristband accuracy during check in (name, MRN, DOB, date of service). - Deliver service recovery when necessary. Record Maintenance - Update patient information to ensure accurate and complete records. - Maintain confidentiality while handling documents and varied patient related situations. Financial Coordination - Collect, review, and reconcile patient balances according to departmental guidelines. - Collaborate with the Financial Clearance Center (FCC) to assist patients with flagged accounts. Other Duties - Perform additional responsibilities as assigned to support clinic operations. *EDUCATION* * Required: High School Diploma or Equivalent * Preferred: Associate's Degree *WORK EXPERIENCE* * Required: 3 years Relevant work experience. or * : Additional education may be substituted for required experience on a one-to-one basis. *OTHER REQUIREMENTS: *Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************ Additional Information * Requisition ID: 177884 * Employment Status: Full-Time * Employee Status: Regular * Work Week: Days * Minimum Salary: US Dollar (USD) 40,000 * Midpoint Salary: US Dollar (USD) 50,000 * Maximum Salary : US Dollar (USD) 60,000 * FLSA: non-exempt and eligible for overtime pay * Fund Type: Hard * Work Location: Onsite * Pivotal Position: No * Referral Bonus Available?: No * Relocation Assistance Available?: No \#LI-Onsite

Job DescriptionDescription: About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion. What You'll Do Process incoming referrals, create patient charts, and route documents to the appropriate department. Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed. Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments. Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients. Manage email correspondence via the referral and scheduling inboxes. Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed. Requirements: 2+ years of experience in a medical office, scheduling, or insurance verification role. Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred. Strong organizational skills with attention to detail and accuracy. Excellent communication skills with professional phone/email etiquette. Ability to multitask, work independently, and thrive in a high-volume environment. Must be HIPAA-compliant and maintain strict confidentiality. Preferred Qualities A compassionate and patient-first mindset. Self-sufficient, reliable, and able to complete tasks without micromanagement. Team player who is willing to cross-train and support multiple departments. Positive attitude that uplifts team morale and fosters collaboration. Adaptable and dependable when priorities shift in a fast-paced environment. Why Join Us Competitive pay with growth opportunities. Comprehensive benefits: medical, dental, vision, 401k, and paid time off. Supportive, team-oriented environment. Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.