Pbx operator vs bilingual operator

The differences between pbx operators and bilingual operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pbx operator and a bilingual operator. Additionally, a bilingual operator has an average salary of $33,197, which is higher than the $29,942 average annual salary of a pbx operator.

The top three skills for a pbx operator include customer service, patients and emergency codes. The most important skills for a bilingual operator are customer service, inbound calls, and scheduling appointments.

Pbx operator vs bilingual operator overview

	PBX Operator	Bilingual Operator
Yearly salary	$29,942	$33,197
Hourly rate	$14.40	$15.96
Growth rate	-	7%
Number of jobs	30,866	32,746
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 34%
Average age	53	53
Years of experience	2	2

Pbx operator vs bilingual operator salary

Pbx operators and bilingual operators have different pay scales, as shown below.

	PBX Operator	Bilingual Operator
Average salary	$29,942	$33,197
Salary range	Between $24,000 And $36,000	Between $27,000 And $40,000
Highest paying City	San Francisco, CA	-
Highest paying state	North Dakota	-
Best paying company	Colusa Casino Resort	-
Best paying industry	Hospitality	-

Differences between pbx operator and bilingual operator education

There are a few differences between a pbx operator and a bilingual operator in terms of educational background:

	PBX Operator	Bilingual Operator
Most common degree	High School Diploma, 33%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Pbx operator vs bilingual operator demographics

Here are the differences between pbx operators' and bilingual operators' demographics:

	PBX Operator	Bilingual Operator
Average age	53	53
Gender ratio	Male, 14.5% Female, 85.5%	Male, 39.1% Female, 60.9%
Race ratio	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.4% Asian, 3.2% White, 59.2% American Indian and Alaska Native, 1.2%	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.6% Asian, 3.3% White, 59.1% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between pbx operator and bilingual operator duties and responsibilities

Pbx operator example responsibilities.

Manage incoming calls from switchboard and delivery of accurate messages to appropriate individuals in timely manner
Process all guest reservations including guest follow up obtaining all necessary information and accurately entering it into computer system.
Utilize the features of the PBX consoles, headsets, telephones and other relate equipment.
Direct call to guest rooms, staff, or departments through the switchboard or PBX system.
Deliver patient messages, up holding HIPAA standards, and perform special projects assign by multiple departments.
Operate a multi-line telephone console system, alerting system and TDD system for the deaf and hearing-impair.

Bilingual operator example responsibilities.

Protect patient privacy by following HIPAA regulations, as well as maintaining confidential information within the hospital intranet.
Maintain great customer relations with VIP arrivals

Pbx operator vs bilingual operator skills

Common pbx operator skills

Customer Service, 21%
Patients, 18%
Emergency Codes, 7%
Reservations, 6%
Front Desk, 5%
Phone Calls, 5%

Common bilingual operator skills

Customer Service, 22%
Inbound Calls, 20%
Scheduling Appointments, 12%
Conference Calls, 9%
Outbound Calls, 7%
Telephone Calls, 7%