Pbx operator vs feeder switchboard operator

The differences between pbx operators and feeder switchboard operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pbx operator and a feeder switchboard operator. Additionally, a feeder switchboard operator has an average salary of $34,156, which is higher than the $29,942 average annual salary of a pbx operator.

The top three skills for a pbx operator include customer service, patients and emergency codes. The most important skills for a feeder switchboard operator are quality checks, safety rules, and ISO.

Pbx operator vs feeder switchboard operator overview

	PBX Operator	Feeder Switchboard Operator
Yearly salary	$29,942	$34,156
Hourly rate	$14.40	$16.42
Growth rate	-	7%
Number of jobs	30,866	42,434
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	High School Diploma, 50%
Average age	53	53
Years of experience	2	2

Pbx operator vs feeder switchboard operator salary

Pbx operators and feeder switchboard operators have different pay scales, as shown below.

	PBX Operator	Feeder Switchboard Operator
Average salary	$29,942	$34,156
Salary range	Between $24,000 And $36,000	Between $24,000 And $47,000
Highest paying City	San Francisco, CA	-
Highest paying state	North Dakota	-
Best paying company	Colusa Casino Resort	-
Best paying industry	Hospitality	-

Differences between pbx operator and feeder switchboard operator education

There are a few differences between a pbx operator and a feeder switchboard operator in terms of educational background:

	PBX Operator	Feeder Switchboard Operator
Most common degree	High School Diploma, 33%	High School Diploma, 50%
Most common major	Business	Business
Most common college	-	-

Pbx operator vs feeder switchboard operator demographics

Here are the differences between pbx operators' and feeder switchboard operators' demographics:

	PBX Operator	Feeder Switchboard Operator
Average age	53	53
Gender ratio	Male, 14.5% Female, 85.5%	Male, 83.1% Female, 16.9%
Race ratio	Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.4% Asian, 3.2% White, 59.2% American Indian and Alaska Native, 1.2%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 3.9% White, 61.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between pbx operator and feeder switchboard operator duties and responsibilities

Pbx operator example responsibilities.

Manage incoming calls from switchboard and delivery of accurate messages to appropriate individuals in timely manner
Process all guest reservations including guest follow up obtaining all necessary information and accurately entering it into computer system.
Utilize the features of the PBX consoles, headsets, telephones and other relate equipment.
Direct call to guest rooms, staff, or departments through the switchboard or PBX system.
Deliver patient messages, up holding HIPAA standards, and perform special projects assign by multiple departments.
Operate a multi-line telephone console system, alerting system and TDD system for the deaf and hearing-impair.

Feeder switchboard operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Make sure the dryer stay full of plywood to prevent the dryers from catching on fire.
Feed sheets of wood into the industrial size dryers making sure there are little to no gaps in between each sheet.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.

Pbx operator vs feeder switchboard operator skills

Common pbx operator skills

Customer Service, 21%
Patients, 18%
Emergency Codes, 7%
Reservations, 6%
Front Desk, 5%
Phone Calls, 5%

Common feeder switchboard operator skills

Quality Checks, 29%
Safety Rules, 27%
ISO, 15%
Press RUN, 4%
General Maintenance, 4%
Preventative Maintenance, 4%

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Office and Administrative Industry
PBX Operator
PBX Operator vs Feeder Switchboard Operator

Updated January 8, 2025

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